Golden Triangle Townhouse

Really lovely space, kitchen was well supplied and great location. Very handy being able to park on the drive too. Thank you so much for a wonderful stay!

Brilliant value.

When we arrived there was literally nowhere to park and there was a man shouting out the window at a lady who was parked in front of the property. We tried to find somewhere to park in nearby streets and it was all permit parking only. I emailed via the app and the response came that you could park in the permit parking after 6pm; not much use when check in was 3pm; and that there was parking in nearby streets - we couldn't find any. I did book at short notice, which was my problem (so didn't realise we would need to wait for an email from them as there was no manned reception); but not being able to park anywhere near the property meant that we just gave up and found somewhere else to stay.

Great for a quick stopover

BE WARNED: I stay in 3 hotels a week professionally through work and have done so for many years. I have never, ever been accused of causing damage — in fact, I usually leave rooms in better condition than I find them. I don’t smoke and I don’t iron, so being accused of leaving burn marks on the carpet was insulting. The room itself was not what was advertised. It was listed as having a private bathroom, but there was no en suite and I had to go to the second floor to use a bathroom. I didn’t complain at the time, as I’m not that kind of person, but it was not as described. A £50 holding deposit was taken from my bank account. I received an email receipt but no explanation. When I tried to contact the owner — via phone calls (with voicemail left), text messages and WhatsApps (all delivered and read), as well as email — I received no response at all. Only after the deposit had been taken did I receive an email accusing me of leaving burn marks. I immediately requested photographic evidence of the alleged damage, including images of the room before and after my stay. Despite numerous attempts to follow this up, I received nothing. Hotels.com were excellent and refunded the cost of the room and more. After also contacting my bank, the £50 was eventually returned to my account. This was never about the money — it was about principle and the complete lack of communication. Had the owner engaged in any dialogue, this may have been resolved as a misunderstanding. DISGRACEFUL