Name: Hotel Auburn Hills
Address: 2300 Featherstone Road, Auburn Hills, Michigan, United States of America, Auburn Hills, Michigan, US
Price range: US$84–US$93 per night
Rating: 7.33

What guests think

At Hotel Auburn Hills, reviews highlight spacious suites and a striking atrium alongside frequent complaints about aging spaces, broken sofa beds and TVs, and inconsistent maintenance of elevators, air-conditioning, and the pool and hot tub.

Guests often praise the free breakfast and friendly staff, though service can be slow or understaffed and the bar/restaurant hours vary. Cleanliness feedback is mixed, with repeat mentions of stained furniture, dust, and untidy public areas, but some travellers report clean rooms. Location is convenient for Pine Knob, Great Lakes Crossing, and major roads. Overall, expect roomy value stays with notable trade-offs in upkeep and reliability.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

The atrium and on-site bar are appreciated. However, the pool and hot tub are often cold, dirty, or closed, elevator outages are recurring, and some amenities (e.g., ice/vending or business center) have been out of service.

Related guest reviews

6

Richard

30 May 2023

·

Stayed 1 night

Hotel was poorly managed. Needs much repair and upkeep. Ceiling over pool falling in. Cement on balcony room 436, crumbling and falling. Only one electrical wall socket functioned. One of 2 elevators was functional. Was told the one elevator hadn't worked in 4 months. So waiting for the one elevator that did work was longer. Both ice machine and soda machines did not work. On 4th floor. Pool water very dirty. Hot tub heater working but not bubbles. Hot tub water dirty.

10

Claudia

9 May 2025

·

Stayed 1 night

Pool was well heated. However, the hot tub was colder than the pool.

4

Ann

14 Aug 2025

·

Stayed 3 nights

Previously stayed here when it was owned by Hilton. This is not! No sign to distinguish property. First room was disgusting, food under sofa cushions, sticky carpet, spill in the fridge and chirping smoke detector. Switched rooms to slightly cleaner, but thermostat was hanging off the wall with wires exposed, spider webs in bathroom corner, rooms were outdated and smelled like cigarette smoke and just unpleasant. There's a log for room moves - seems like a common issue. General areas felt deserted. Business center wasn't functioning. Staff was pleasant and tried to be helpful considering the property limitations.

8

Noel

18 Feb 2025

·

Stayed 1 night

We loved the atrium in the hotel. It was so open and airy! When we stayed here there was a snow storm outside so being in the atrium was no relaxing. The breakfast buffet had a lot of nice warm options and the coffee was really good. We had a nice dinner at the bar (Shout out to Evelyn and her daughter - great service and fun to chat with). I had a few small issues (I would still stay here again though). When we ordered our dinner, they didn't make us aware that they were out of one of the sides we were supposed to get and there was no substitution offered. It just wasn't there. In our room, a few of the light bulbs were burnt out. It was challenging to heat up the room but to be fair it was very cold outside. The pool area was a mess all the time. My husband is a bit OCD so he couldn't swim until he cleaned up all the garbage and towels that were strewn everywhere. The jacuzzi tub water looked dingy. The jets shoot straight up getting water everywhere. Not sure if that was intentional or not. Overall, we really did enjoy our stay. The glass elevators were also cool as well as the decor was really nice and modern. We would stay here again.

6

Holly

20 Aug 2023

·

Stayed 1 night

Beautiful hotel, very friendly and accomodating staff. unfortunately, there was only 1 working elevator and the hotel was sold out with 2 weddings in house which made getting to and from our 3 floor room very time consuming. Hot tub was hot but to bubbles. Hot buffet breakfast was a complete bust. They were unable to keep up supply and demand (again full hotel) we waited over 30 minutes standing in line and left without eating because our toddler aged grandson ran out of patience and was WAY overdue for breakfast.

8

Rebecca

19 May 2024

·

Stayed 2 nights

The hotel is a fun place for families & kids. The breakfast was out of milk both days which meant no milk for tea or cereal. No signs indicating this. The pool would not refresh the pool towels. The water was very cloudy.

8

Pamela

11 Jun 2025

·

Stayed 3 nights

Most of the stay was wonderful, except for there was low water pressure in the shower and the water only got luke warm. The hot tub by the pool was even cold.

8

Jaclyn

25 Jul 2025

·

Stayed 2 nights

Large room, friendly staff, great price. Dusty around all the plants in atrium, half the lights, lamps, and switches in room didn't work. Online pics of pool make it look triple the actual size, so that was disappointing. Overall, good value for an older place.

8

Angela

8 Jul 2025

·

Stayed 1 night

Great check in with Vickie. She gave me all the information on the amenities and gave me a room closest to the exit to accommodate my dog. Our room was nice and spacious, clean with a super comfortable bed. The only reason I rated good not excellent was that the room could use some updating. We enjoyed having a drink at the bar and good conversation with the bartender. We loved the pool and hot tub. Also the breakfast was good and had a lot of choices. We would stay there again.

8

Danielle

8 May 2023

·

Stayed 1 night

Great food very clean howev only one elevator was working so it was a long wait for the elevator because it was very busy.

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Cleanliness

Cleanliness is inconsistent, with repeated reports of stained carpets and sofas, bugs, lingering odors, and trash in halls or pool areas; housekeeping sometimes misses rooms. Some guests found their rooms clean.

Related guest reviews

2

Susan

27 Aug 2023

·

I had asked for a manager to contact me about all of this but never received any response so I will leave the details here. I have stayed at this property before but this time was an absolute horror. I checked in late at night, I was very tired but when I got to my room, it was filthy. Somebody had blown their nose in the sink and there was snot strewn about the sink. It was so late at night that I just sent it up but I was gagging the whole time. The couch had brown stains like some pet had accidents on it, the cushions were sticking up and it wasn’t even usable. There were crumbs in my sheets, so clearly the sheets had not been changed. The breakfast at this hotel is not good, it’s just basically empty trays or a few items that were low stock constantly. The exterior is dirty and I had to call to see if they could get a large group to be quiet at 4 AM. 4 AM! There was a large cup of urine in the stairwell. The day of checkout, the front desk play it was extremely unpleasant. I am very disappointed, as a Hilton Honors member, I would have expected much better!

4

Steve

17 Aug 2025

·

Stayed 1 night

staff was great establishment was very dirty.

4

Gregory

6 Apr 2025

·

Stayed 1 night

Room dirty, burns on drapes, stains on bedding. Stayed on 3rd floor, brought in some leftovers, covered with bugs by the morning. Not well maintained.

6

Ken

21 Sept 2025

·

Stayed 5 nights

The rooms are VERY dated and while tidy, there are not clean. Stains on the carpet, terrible mattresses, the couch so nasty that I was afraid to sit on it. The bar and kitchen may or may not be open. Breakfast was the only thing consistent.

4

Kyle

30 Aug 2025

·

Stayed 1 night

When I went into my room I imediately found a huge dead bug in the toilet. There were spiders in every corner of the bathroom. Not well cleaned.

2

Judith

20 Jun 2025

·

Stayed 2 nights

Barely any guests when we were there, only about five cars in the parking lot each day. Only one set of towels for two of us, bottle of bath soap in tub was empty. We gave a note to front desk for housekeeping to remedy but they did not . Didn’t even make the bed. We had to go to front desk to get more towels and soap. It didn’t appear that the public area floors were swept at all over the time of our stay.

2

Stacy

20 Jul 2025

·

Stayed 2 nights

Phone in the room didn’t work, lights dim, the room was dirty. No place to sit for the handicap accessible shower, the tv wasn’t working, only one night stand. DONT stay here. The breakfast looked horrible

2

Tabatha

9 Aug 2025

·

Stayed 1 night

First rm the shower faucet broke, second rm the bed linen had blood stains on the quilt

4

Robert

31 Jul 2024

·

Stayed 3 nights

The open space in the lobby was great and the indoor pool was fun for kids. The adjoining rooms we stayed in however were not so great. Room #1 had a large Red stain on the floor, muffins under the bed, the sofa bed would not pull out and the door to the refrigerator was broken. Room #2 had Feces on the wall in the bathroom and hard yellowish stains on the bed comforter. Housekeeping did not come to clean the rooms at all.

2

Ahsan

6 Jun 2025

·

Stayed 2 nights

Disappointed with the cleanliness of the room. Would not stay again.

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Rooms

Suites are spacious with separate living areas, but décor is dated and maintenance problems are common (broken sofa beds, faulty TVs or AC, doors/thermostats). Noise from the atrium or nearby elevators is reported.

Related guest reviews

10

Michael

29 Nov 2025

·

Stayed 1 night

Nice place. Fit our needs with a beautiful suite. The open atrium style is very inviting. Top notch.

4

Ashley

26 Apr 2024

·

Stayed 1 night

Our room had broken doors and the sleeper sofa was broken.

8

Brittany

11 Sept 2025

·

Stayed 2 nights

Oh nice hotel, located in a very safe area with an amazing free breakfast. We stayed in a one-bedroom suite that was very spacious and perfect for two friends. The only downside was that the room itself felt a bit dirty—not in a gross way, more like it hadn’t been used in a while. It was dusty, almost like it was holding onto dirt from the 90s, lol. That said, I’d probably stay here again. The area felt extremely safe, I didn’t see any bugs, and the staff was very friendly. My biggest complaint was that the bathroom could’ve been cleaned better.

6

Elizabeth

20 Jul 2025

·

Stayed 1 night

The room was a 2 bedroom suite. The balcony door was broken, making it unsafe. The door between the two adjoining rooms was broken, and wouldn’t shut. The bathroom mirror was ripped off, and the shower was completely cold. I even called down, and she said it takes up to 30 MINUTES for it to get warm. There was one towel in a 2 bedroom SUITE. The floor was dirty, and the shower was not clean. Not worth the price, would not go back.

6

Andrew

29 Nov 2025

·

Stayed 1 night

Friendly staff, clean, safe property however the center of the mattress caved in making for an uncomfortable sleeping experience

6

Margaret

25 Mar 2024

·

Stayed 3 nights

This property is dated. The rooms all open into an open courtyard which is very noisy. My room was across from the elevator and I could hear it all night and day.

8

Ricky

17 Jul 2025

·

Stayed 1 night

The a/c was loud and didn’t cool good

2

Katrina

18 Aug 2025

·

Stayed 3 nights

In my room, the box of Kleenex was empty The shower gel shampoo and conditioner was empty. The air conditioner in the room wasn’t getting a room cold enough and the condition of the furniture needs to be replaced. I stayed at this property before and it’s totally a big difference. I don’t know if it’s because of the name change but most definitely. I will not stay here again

6

James

28 Nov 2025

·

Stayed 1 night

This looks like an old Embassy Suite hotel that is in dire need of an upgrade. It was fine, but very worn out.

8

Ashley

7 Aug 2025

·

Stayed 1 night

Hotel lobby/atrium area are very cool, room was spacious and clean. However, the TVs in the room both started with static - no guide, or home menu, we thought they didn’t work. The tv in the bedroom area was very old and the remote wouldn’t work at all. Also, there was no wet bag or anything provided in the room, which is generally a nice touch. Breakfast was good.

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Service

Many guests describe staff as friendly and accommodating, yet responsiveness varies: delays at check-in/out, unfulfilled requests for towels or bedding, and difficulty reaching staff are noted. Occasional rude interactions and billing issues appear.

Related guest reviews

6

Alex

16 Jan 2024

·

Stayed 2 nights

Hotel was ok but front desk was lacking.

10

Doug

28 Mar 2025

·

Stayed 1 night

only 3-4 staff available on site so things were very delayed but the staff on site were great and did the best they could.

6

james

31 Mar 2025

·

Stayed 3 nights

No one at counter to check out and get a receipt

6

Amy

25 Aug 2024

·

Stayed 1 night

One employee at check in with a very busy line. Who wasn’t very knowledgeable with information. Asked for extra towels and never got them.

4

maureen

28 Sept 2025

·

Stayed 1 night

Noone at the front desk for check-in and had to wait 15 minutes for someone to arrive. This is 5 PM which would be a busy check-in time. Bar had noone sitting at ut, I was the only customer. Drinks and food were terrible. Bartender on the phone talking through her ear piece most of the time. Hotel was virtually empty, I've never seen it this empty. Service was overall terrible.

8

Andrea

24 Jun 2025

·

Stayed 4 nights

Decent price. Nice room. Took forever for the water to heat up in the shower. Direction tv but no aps(Netflix etc) to use - no big deal just FYI since most hotels now have them. Staff…. Not so great. Friendly enough! And all smiles. Just not a lot of info given. I had to come back to desk to ask where my room was located.

10

Sharon

4 Jul 2024

·

Stayed 2 nights

The staff was very personable and helped quickly with all requests!

4

Kareem

10 Feb 2025

·

Stayed 1 night

The lady who cleaned the room, Faye was very professional and courteous. The front desk lady who checked me in was a little disrespectful.

8

Angela

8 Jul 2025

·

Stayed 1 night

Great check in with Vickie. She gave me all the information on the amenities and gave me a room closest to the exit to accommodate my dog. Our room was nice and spacious, clean with a super comfortable bed. The only reason I rated good not excellent was that the room could use some updating. We enjoyed having a drink at the bar and good conversation with the bartender. We loved the pool and hot tub. Also the breakfast was good and had a lot of choices. We would stay there again.

10

Kenneth

5 Feb 2025

·

Stayed 1 night

I love the continental breakfast that is served, but what I love is how I inadvertently scheduled a stay, but put it for the wrong date, as I was present trying to book a room and inadvertently scheduled the wrong date. When they were contacted by this third party, they cancelled, and returned my money back to the card. That was ADMIRABLE!!!

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Location

Convenient, generally safe area near shopping, restaurants, and venues like Pine Knob and Great Lakes Crossing, with easy road access. A few felt nearby dining options were limited.

Related guest reviews

8

Easton

2 Sept 2024

·

Stayed 1 night

Was close to shopping & restaurants. Everything was clean & comfortable. Staff was friendly & is a safe place to stay. I would recommend having better drink & food choices though beings you can’t bring your own while sitting in the lounge area.

2

nathan

6 May 2024

·

Stayed 1 night

We passed drove extra 30mins past where we were metting at to come here. Upond arrival the pool amd hottub were closed and this is why we choose this place. The room we were on was right at level woth the industrial fans and it squeaked all night. The lady that checked as in was super rude and at check out it was no better.. i only stay at hilton and this was definitely not the norm. I was very disappointed with the price considering. The room smelled good but huge red stains all over carpets window shade had stick stuff all over them. Bathroom floor was disgusting.

8

tim

20 Nov 2023

·

Stayed 2 nights

it was close to shopping room was clean staff was very nice and helpful i would diffentaly stay there again and recommend to friends or family

6

Patrice

8 Mar 2025

·

Stayed 3 nights

the hotel was not located in an area with a variety of restaurant choices.

8

Suzen

22 May 2023

·

Stayed 3 nights

Check i good, but not offered complimentary water bottles, probably due to hour of check in, but they did offer directions to grocery store. Big stain in bathroom on rug, carpet felt sticky( tacky). Thought our room was to have a balcony. No kleenex, but pretty box. No handtowel, and only 1 face cloth, no cups. We got everything resolve as the staff were fabulous. Lounge: well, they charge FAR TOO much for sub par wine. 21.00$ for a glass of Meiomi Not Cool. 12 to 13 is plenty, you can buy the bottle for 16.00 at Meijer. The happy hour is fun, especially the Special drink young lady. That drink should be offered everyday. Overall, great place to stay. Please fix elevator. ❤️ Omelet men, you are the best.

8

Darcy

1 Oct 2023

·

Stayed 1 night

We came to play at TopGolf and this was close to it as well as some fun restaurants!

8

Tamara

17 Jul 2025

·

Stayed 1 night

Quiet area, easy access to major roads

10

Anita

1 Jan 2023

·

Stayed 2 nights

Great stay! Friendly staff and good location.

6

Brendon

13 Aug 2023

·

Stayed 1 night

Hotel is located in a fairly quiet area.. Not a far drive from pine knob or great lakes crossing and at a much lower price per night than anything closer. Hotel itself is nice, could use some updating but the cleanliness was at a pretty low standard. Shower drain was clogged visibly with someone's hair prior to us. Sink drain was also clogged and took a long time to drain. Comforter was dirty and had cigarette/ash burn marks on it.. Stains on carpet throughout room. Some other non issue notables were the hot tub not functioning, as well as only one elevator working. Could be a very nice hotel if even just the level of cleanliness was held to a higher standard. Probably wouldn't stay again, the sonesta es next door was much nicer on our last trip to auburn hills and at a similar price point.

10

Ronda

14 Aug 2025

·

Stayed 1 night

It was easy to get to Pine Nob from hotel….

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Dining

Breakfast is frequently praised, especially the omelet station, but supply and staffing issues lead to long waits or missing items. Bar and restaurant quality and hours vary.

Related guest reviews

10

Rob

28 Sept 2025

·

Stayed 2 nights

this hotel seemed like a hidden gem. We were impressed with what we got for the price and the daily breakfast really puts it above any other hotel. Lots of hot and cold items, individual milks, applesauce. Really great. Only drawback is our room was right across from the elevator, and we could hear it going at all hours.

8

Noel

18 Feb 2025

·

Stayed 1 night

We loved the atrium in the hotel. It was so open and airy! When we stayed here there was a snow storm outside so being in the atrium was no relaxing. The breakfast buffet had a lot of nice warm options and the coffee was really good. We had a nice dinner at the bar (Shout out to Evelyn and her daughter - great service and fun to chat with). I had a few small issues (I would still stay here again though). When we ordered our dinner, they didn't make us aware that they were out of one of the sides we were supposed to get and there was no substitution offered. It just wasn't there. In our room, a few of the light bulbs were burnt out. It was challenging to heat up the room but to be fair it was very cold outside. The pool area was a mess all the time. My husband is a bit OCD so he couldn't swim until he cleaned up all the garbage and towels that were strewn everywhere. The jacuzzi tub water looked dingy. The jets shoot straight up getting water everywhere. Not sure if that was intentional or not. Overall, we really did enjoy our stay. The glass elevators were also cool as well as the decor was really nice and modern. We would stay here again.

10

Demica

19 Jun 2025

·

Stayed 2 nights

The breakfast in the morning was amazing! And the food at the restaurant and bar were great. I love the size of our room. It just needs to be updated. The kitchen/service staff was superb!

10

Larry

29 Sept 2025

·

Stayed 1 night

The Concierge was helpful, welcoming and friendly from the minute we walked in. The hotel has a beautiful layout. The breakfast spread one of the best I’ve ever had. We enjoyed the pool, gym and bar. We will definitely be back. Thank you for a wonderful visit.

4

maureen

28 Sept 2025

·

Stayed 1 night

Noone at the front desk for check-in and had to wait 15 minutes for someone to arrive. This is 5 PM which would be a busy check-in time. Bar had noone sitting at ut, I was the only customer. Drinks and food were terrible. Bartender on the phone talking through her ear piece most of the time. Hotel was virtually empty, I've never seen it this empty. Service was overall terrible.

10

Nichole

6 Apr 2025

·

Stayed 1 night

The hotel was great for the price. The bed was up to Hilton standards in comfort. The free breakfast was edible but not great. Lots of families staying and the pool was never empty. The bartender was friendly and attentive.

4

Tiffany

4 Apr 2024

·

Stayed 2 nights

Not enough staff for Continental breakfast. Items were missing and the omelette bar took a long time. We ended up getting breakfast the last morning. We were there. The paint is peeling above the pool and there were only four chairs available for sitting when there were about 30 people in the pool and around it, the TV did not work in both of our rooms. We called to get service and no one ever came to either of our rooms. When I needed silverware for our delivery order, I called down and could not get through to dining services. The front desk transferred me twice and it just rang And no one ever picked up.

6

Robert

4 Aug 2025

·

Stayed 1 night

Breakfast was nice however, the man working it was very overwhelmed. Went down around 8 am and there were no plates or silverware. When asked about them, he yelled and said he’s doing the best he can lol

6

Emi

3 Sept 2024

·

Stayed 1 night

Lobby was very cool. Breakfast has a chef that makes omelets and so many fresh options!! Best complimentary breakfast I have ever seen. Rooms were outdated and would be nice if there were more elevators. Overall good.

6

Norimichi

8 Dec 2024

·

Stayed 2 nights

Breakfast is bad

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AI-generated summary based on recent guest reviews

Month	Average price
January	US$112
February	US$112
March	US$108
April	US$114
May	US$112
June	US$107
July	US$111
August	US$108
September	US$107
October	US$124
November	US$110
December	US$115

Su	Mo	Tu	We	Th	Fr	Sa
				1 $91	2 $91	3 $86
4 $87	5 $85	6 $91	7 $86	8 $87	9 $87	10 $86
11 $85	12 $87	13 $86	14 $91	15 $87	16 $93	17 $87
18 $87	19 $87	20 $86	21 $87	22 $87	23	24 $86
25 $93	26 $91	27 $87	28 $86	29 $93	30 $86	31 $87

Hotel Auburn Hills

Prices for Hotel Auburn Hills

Monthly average prices

About this property

Location

Room options

Deluxe Suite, 1 Bedroom

Suite, 1 Bedroom, Corner

Suite, 1 Bedroom (Mobility Accessible, Roll-In Shower)

Suite, 1 Bedroom

Suite, 1 Bedroom, Balcony

Guest reviews of Hotel Auburn Hills

What guests think

Property policies

Check-in instructions

Security deposit

Good to know

Optional extras

FAQs about Hotel Auburn Hills

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18	19
20	21	22	23	24	25 $84	26 $84
27 $91	28 $91	29 $91	30 $91