Is parking available at the property?

Parking is available on-site, but it is limited. Valet parking is offered at a fee of NZD 50 per night.

What type of breakfast is offered and what are the serving hours?

A buffet breakfast is available daily from 6:30 AM to 10:30 AM for a fee of approximately NZD 40 for adults and NZD 22 for children.

What are the standard check-in and check-out times?

Check-in is from 3:00 PM to 11:59 PM, and check-out is by 11:00 AM. Early or late check-in/check-out may be available upon request and could incur additional charges.

What accessibility features are available for guests with disabilities?

The property features step-free entrances and wheelchair-accessible facilities, including public areas and rooms. Specific details about bathroom accessibility are not provided.

What is the location of the property in relation to key landmarks?

The hotel is centrally located in Wellington, just steps from the Wellington Central Business District and Lambton Quay. It is 0.2 mi from TSB Bank Arena and 0.6 mi from Te Papa.

Does the property have a swimming pool?

Yes, there is an indoor swimming pool available, with access from 5:30 AM to 9:00 PM.

What are the policies for guests staying with children?

Children are allowed at the property, and kids can stay for free up to a certain age, although the specific age limit is not provided.

What are the policies regarding extra beds and cribs?

The property offers rollaway beds at a fee of NZD 75 per night, and advance request or confirmation is required for availability.

InterContinental Wellington Hotel in New Zealand

Average nightly price at InterContinental Wellington by IHG by month, last 12 months (USD)
Month	Average price
January	US$163
February	US$260
March	US$215
April	US$181
May	US$166
June	US$158
July	US$160
August	US$168
September	US$207
October	US$198
November	US$236
December	US$188

What guests think

At InterContinental Wellington by IHG, travellers consistently praise the central, walkable location and professional, friendly staff, alongside comfortable, well equipped rooms; however, ongoing renovations have at times closed facilities and dining areas and introduced noise or check-in disruptions.

When available, the pool, gym and spa attract praise, though some found the pool small, cold or dated. Breakfast often rates well, but several guests encountered disorganization at peak times and uneven quality. Cleanliness is generally strong, yet some noted stained carpets, missed housekeeping, and occasional maintenance quirks. Overall, a polished city hotel where strengths outweigh the caveats for most stays.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Pool, gym and spa are popular, but renovations repeatedly closed or limited facilities (including the bar and restaurant), and some guests found the pool small, cold or dated. Parking was available yet sometimes costly or inconvenient.

Related guest reviews

8

Adam W

17 Dec 2025

·

Stayed 1 night

Great sleep in a nice room. Breakfast area is under construction, so it is held in a large ballroom which is a bit sterile and cold first thing in the morning. The lobby is also under construction. But otherwise was fine.

10

Bernadette

5 May 2025

·

Stayed 3 nights

The pool Was Small and cold. The hot tub was difficult to get in and out

10

julie

14 Feb 2026

·

Stayed 3 nights

Comfy bed, clean room, excellent gym.

8

Mathias Hermann

20 Jan 2026

·

Stayed 2 nights

Das Hotel ist zentral im CBD gelegen und wurde kürzlich renoviert. Das Zimmer war ausreichend groß und das Gym und der Spa Bereich sind top. Die Freundlichkeit und Schnelligkeit des Personals war nicht immer besonders ausgeprägt.

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10

Constance

29 Jan 2026

·

Stayed 1 night

From ease of check in to check out, the stay was flawless. Friendly professional staff and clean comfortable rooms contributed to our enjoyment. The pool was lovely and the hotel walkable to restaurants, museums, and shopping.

10

Katie

28 Apr 2023

·

Stayed 1 night

Love the pool/spa and the gym

10

Jason

7 Jan 2023

·

Stayed 19,361 nights

We had a brilliant stay at the Intercontinental. Highly recommend the Club Room and the staff. The pool and hot tub are dated and need maintenance. Would definitely visit again. Great location and comfort.

8

Vicki

15 Sept 2025

·

Stayed 1 night

The hotel pool was lovely. I was not notified about renovation work which meant the bar and restaurant were out of action. Dirty dishes outside my door, and a mini bar with nothing in it! The 20 dollar voucher was a fair gesture but i would have booked another hotel if i had of known about the work going on. I like to have a drink in the hotel bar, as a woman travelling on my own i feel more comfortable doing this. No mini bar either. Not very 5 star!

10

Maria

16 Jan 2026

·

Stayed 2 nights

Helt exceptionelt god service, der fuldt ud kompenserede for de få gener ombygningen gav. Skønt og komfortabelt værelse. Lækker spa og gym.

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10

Marlene

18 May 2024

·

Stayed 1 night

Rooms, foyer, bar, staff are what you would expect from a 5 star. So very happy there. Unfortunately they did not inform at time of booking the pool, sauna and gym was being refurbished. Only emailed after booking. They did have a back up gym and pool about 10min walk away.

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Cleanliness

Many guests reported very clean or spotless rooms and bathrooms, but standards were inconsistent, with reports of stained carpets, missed housekeeping, and occasional maintenance oversights.

Related guest reviews

4

Ashlynn

17 Feb 2025

·

Stayed 1 night

Room was dirty, especially the carpets. A refresh is definitely needed.

10

jacqueline

17 Nov 2025

·

Stayed 1 night

A cheery welcome from the super smart and cheerful concierge and my bags in the room before I got there. Stylish and large room and exceptionally comfortable bed. Deep carpet, plenty of amenities,spotlessly clean bathroom, in all a touch of luxury whilst on the road and charming staff, each one.

6

Heleni

5 Aug 2024

·

Stayed 3 nights

Hi there, When arrived,I liked it and I extended my stay. Soon after, I realized that it was not a good idea! The receptionists did not communicate well about me staying longer. I was promised a nicer room for my extended time and I was given another one! The swimming pool was not working ! The mattress had too many stains!! Thanks Heleni Lewis

10

WAYNE

26 Dec 2025

·

Stayed 1 night

Room was spotless staff were very accommodating

10

Sungho

30 Dec 2025

·

Stayed 2 nights

Clean

10

Helen

29 May 2023

·

Stayed 4 nights

Very comfortable well equipped room. Friendly staff. Very minor point was the empty shampoo container. I never did get around to calling housekeeping to ask for it to be refilled.

8

Remo

16 Dec 2025

·

Stayed 2 nights

Okey - zimmer nicht so sauber; Achtung! wc paier nur 2lagig.

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10

Constance

29 Jan 2026

·

Stayed 1 night

From ease of check in to check out, the stay was flawless. Friendly professional staff and clean comfortable rooms contributed to our enjoyment. The pool was lovely and the hotel walkable to restaurants, museums, and shopping.

6

Jenny

4 Feb 2023

·

Stayed 2 nights

Comfy beds, quiet. Bathroom is tired and needs updating as does the pool area. Room was not as clean as i would've expected. Cups still had coffee marks in them, blood on wall in toilet and room needed vacuuming (hairclips under desk). Did get given a discount on breakfast because of this but disappointing that it wasn't up to standard

8

Steve and Robyn

29 May 2025

·

Stayed 2 nights

We have been visiting this hotel for some years now and up until this visit we would score 10 out of 10. This time there were a few things not up to the 5 star service. The breakfast staff were great however… - The King bed was sagging in the middle, very uncomfortable. - The carpet in room 613 was dirty and could do with a proper clean. - A black hair in our dessert at the hotel restaurant…..ewww, no apology. - No tea bag selection and no fresh water after the room was serviced. - Leaking overhead shower head with cold water when using the wall mounted shower head. Noisy staff in and out of a small service cupboard near our room at various times in the night. An unfriendly staff member at checkout in the morning. Small things we know but not up to the usual standard expected for a 5 star, top end hotel with top end pricing.

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Rooms

Rooms are generally comfortable and well equipped, with many noting spacious layouts, quiet stays, and city or harbor views; beds often praised. Some reviews mention dated elements, small rooms, awkward layouts, sagging mattresses, or noise from nearby works.

Related guest reviews

10

jacqueline

17 Nov 2025

·

Stayed 1 night

A cheery welcome from the super smart and cheerful concierge and my bags in the room before I got there. Stylish and large room and exceptionally comfortable bed. Deep carpet, plenty of amenities,spotlessly clean bathroom, in all a touch of luxury whilst on the road and charming staff, each one.

10

Darren

2 Dec 2025

·

Stayed 1 night

Awesome stay, the room was superb.

10

Ruth

10 Apr 2024

·

Stayed 2 nights

Beautifully appointed room. Great view. Only suggestion for improvement would be to replace the office chair as it was looking very tatty (Room #520).

4

Gabriela

24 Apr 2025

·

Stayed 1 night

Over priced, room very small, stained carpets, breakfast was good

10

Rebecca

24 Mar 2024

·

Stayed 2 nights

Great hotel. Lovely decor, super helpful staff.

10

Nadine

29 Apr 2025

·

Stayed 4 nights

This was fantastic my only little niggle would be the bed was very slumpy I think bent inwards on one side, because I was travelling alone this time it wasn’t an issue because I could use the other side of the bed. Everything else was amazing staff are very professional exceptional

6

Guillermo

9 Jul 2025

·

Stayed 3 nights

We had a premium king room with a water view. The restaurant on site was closed. We were really looking forward to eating there and wouldn’t have booked if we knew that ahead of time. The staff was amazing - check in, concierge, laundry pickup, towel drop off, etc. The bed was comfortable. The other furniture was…odd. It was like someone had dropped off furniture without checking to see if it fit in the room. There was one desk/counter after the kitchenette that we placed one suitcase on. At the end of the tv cabinet was another desk, and we placed the other suitcase there. This desk was in 2 feet in front of the corner window. There is nowhere else to put suitcases. Right next to that is an odd round table where they thoughtfully placed 2 bottles of water. To get at the curtain behind the desk, you have to move the table! Next to that is a loveseat placed three feet in front of the bayside window. It was all so strange. I shoved the loveseat against the window. My husband thinks it was so you could get at the long curtains. I think all they have to do is put shorter curtains. The bathroom shower has a rain head and a handheld. If you stand under the handheld, your butt is up against the metal hose & the rain head drips cold water on you. If you use the rain head instead, the pressure is too weak to penetrate your hair. Unless you’re bald, like my husband. The tile floor is slippery. The toilet is a wall push button which caved in our last day.

10

Rod

23 Sept 2023

·

Stayed 3 nights

Our room was very spacious with a great view of the harbor

10

Wendy

5 Dec 2022

·

Stayed 2 nights

Friendly staff in a central location. Great pool and gym. Quiet rooms and a nice big shower.

8

Timothy

27 Aug 2023

·

Stayed 2 nights

Great location, quiet.

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Service

Service is frequently praised as friendly, professional and especially strong at the concierge and valet. Recurring gaps include missed communications at check-in, billing or room mix-ups, and strained breakfast service at busy times.

Related guest reviews

10

jacqueline

17 Nov 2025

·

Stayed 1 night

A cheery welcome from the super smart and cheerful concierge and my bags in the room before I got there. Stylish and large room and exceptionally comfortable bed. Deep carpet, plenty of amenities,spotlessly clean bathroom, in all a touch of luxury whilst on the road and charming staff, each one.

10

Sarah

15 Jan 2026

·

Stayed 1 night

Hotel was lovely and we had a really great stay. It appears to have had a renovation recently (stayed Jan 2026) and the room was really well equipped, comfortable and clean. Staff in the main hotel were excellent. The service at breakfast in the GPO cafe was a bit manic and disorganised, and the layout feeling a bit cramped contributed to that feeling of chaos at peak breakfast time with customers and staff all trying to move around.

10

Mel

16 Jan 2026

·

Stayed 1 night

Friendly staff lovely hotel. My only comment is that if reception says they will phone when the room is ready they should do so but otherwise would stay again.

10

Constance

29 Jan 2026

·

Stayed 1 night

From ease of check in to check out, the stay was flawless. Friendly professional staff and clean comfortable rooms contributed to our enjoyment. The pool was lovely and the hotel walkable to restaurants, museums, and shopping.

10

Leah

5 Feb 2025

·

Stayed 3 nights

Loved the concierge service

10

Alexandra

5 Mar 2025

·

Stayed 1 night

The staff went above and beyond at this hotel. Incredibly professional and knowledgeable. Valet parking was a bonus. Great breakfast with lots of variety. Bedroom was spacious and had everything you needed. Bed was comfortable. Lovely swimming pool area. Concierge was very helpful with further travel routes. I would definitely recommend.

10

Emmet

27 Feb 2025

·

Stayed 1 night

Concierge steadfastly were excellent

8

Victoria

29 Sept 2025

·

Stayed 6 nights

The hotel is clean and the room was very nice. There were glitches both at check in and check out. The mini bar charges were incorrect

10

AE

7 Jan 2026

·

Stayed 1 night

Great customer service and stafff esp front desk and concierge even when our room had a power blimp moved rooms fast and efficiently and great to accommodate us and family especially thanks to Jessica at guest services

6

Noor

21 Mar 2025

·

Stayed 2 nights

Convenient location to shops, restaurants and transportation. However, the property is undergoing a renovation (as of March 2025) and although I was told by the receptionist I shouldn’t hear any loud noise in my room), the sound of drilling, probably from the room right above was so loud and irritating that I had to leave my room. The night light in the toilet was so bright (there didn’t seem to be a way to switch it off), it shone through 3 layers of glass walls in the bathroom straight into the sleeping area. I had to stack two metal trash cans to cover it so I can get some sleep. At check-in, I was not told that water is provided but I would have to request for it. I had just stayed at Intercontinental Auckland where there is a filtered water station on every floor so I thought it would be the same at this location. I told the morning receptionist I’m checking out early and in the afternoon when I’m checking out, another reception had no idea of my plan. My Platinum Elite status got me nothing at this hotel, not even a “thank you for being a loyal customer”. Overall, not a good stay.

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Location

Very central and walkable, close to the waterfront, Te Papa, shopping and restaurants; convenient for CBD access. Some guests also found it handy for the ferry and cable car.

Related guest reviews

8

Jervis and Veronica

1 Mar 2026

·

Stayed 2 nights

Location is great

10

Keith

20 Jan 2025

·

The Wellington Intercontinental Hotel was impeccable beginning with the concierges meeting us upon our arrival to the maids who took care of us. The hotel was well located in the downtown area which was readily accessible to area points of interest in a very walkable area of downtown. We will definitely stay here when we return th Wellington.

10

Teresa

5 Jun 2024

·

Stayed 3 nights

Great visit - superb location and view of harbor. Nice staff too.

10

GILLES

27 Feb 2026

·

Stayed 1 night

Très bel établissement en plein centre ville

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10

Kristin

3 Dec 2023

·

The hotel was in a perfect location. Easy walk to a variety of restaurants and shopping. Staff was super friendly. The rooms were quite spacious.

10

Constance

29 Jan 2026

·

Stayed 1 night

From ease of check in to check out, the stay was flawless. Friendly professional staff and clean comfortable rooms contributed to our enjoyment. The pool was lovely and the hotel walkable to restaurants, museums, and shopping.

10

Marc

17 May 2024

·

Stayed 3 nights

The city view from our hotel room was awesome. Hotel staff were very friendly and helpful. The hotel is near great shopping and restaurants. Easy walk to the harbour. Great place to stay.

10

Sudha

4 Feb 2023

·

Stayed 4 nights

It’s a 2 min walk to the waterfront where there are numerous top notch restaurants. And a 10 min walk to the Te Papa museum which is beautiful and not to be missed.

8

Timothy

27 Aug 2023

·

Stayed 2 nights

Great location, quiet.

10

HOLLY

19 Oct 2024

·

Stayed 1 night

great location

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Dining

Breakfast is frequently praised for quality and variety, though several guests experienced disorganization or average offerings at peak times. Renovations at times closed the on-site restaurant and bar, reducing options.

Related guest reviews

10

Wendy

21 Jun 2025

·

Stayed 2 nights

Loved the location, the breakfast and the staff

10

Sarah

15 Jan 2026

·

Stayed 1 night

Hotel was lovely and we had a really great stay. It appears to have had a renovation recently (stayed Jan 2026) and the room was really well equipped, comfortable and clean. Staff in the main hotel were excellent. The service at breakfast in the GPO cafe was a bit manic and disorganised, and the layout feeling a bit cramped contributed to that feeling of chaos at peak breakfast time with customers and staff all trying to move around.

10

Vicky

25 Feb 2025

·

Stayed 1 night

Had a lovely night The breakfast was amazing and heaps of choices

10

Alexandra

5 Mar 2025

·

Stayed 1 night

The staff went above and beyond at this hotel. Incredibly professional and knowledgeable. Valet parking was a bonus. Great breakfast with lots of variety. Bedroom was spacious and had everything you needed. Bed was comfortable. Lovely swimming pool area. Concierge was very helpful with further travel routes. I would definitely recommend.

8

Richard

5 Jun 2024

·

Stayed 1 night

We always stay in the Intercon when visiting Wellington. Last time we were unhappy because there was no notification of extensive renovations which meant the restaurant was closed and the unwindowed room they offered as an alternative was less than satisfactory. This time we only had the opportunity to visit the club lounge where the service and drinks were fine, but the usual high standard food offering was no where to be seen And was very disappointing worth the premium paid!

10

Sarah

5 May 2025

·

Stayed 3 nights

Lovely stay for a family wedding, great service and variety of breakfast options. We used the spa on one occasion which was lovely.

8

Vicki

15 Sept 2025

·

Stayed 1 night

The hotel pool was lovely. I was not notified about renovation work which meant the bar and restaurant were out of action. Dirty dishes outside my door, and a mini bar with nothing in it! The 20 dollar voucher was a fair gesture but i would have booked another hotel if i had of known about the work going on. I like to have a drink in the hotel bar, as a woman travelling on my own i feel more comfortable doing this. No mini bar either. Not very 5 star!

10

Wendy

6 Mar 2025

·

Stayed 2 nights

A very comfortable bed..like sleeping on a cloud. Staff were all friendly.I stayed here because of the location and the pool area. The buffet breakfast was average but the coffee was terrible and it took far too long to arrive from somewhere near the lobby.

8

Lou Ann

20 Apr 2024

·

Stayed 3 nights

Excellent breakfast buffet! Front desk mixed up and gave my corner room to the other person in our group and then when he wouldn't change, would not find me a comparable one even though I was willing to pay. They also did not have closed captioning on the tv for my deaf friend and the hotel pool (an important amenity) was closed. Not the best stay to say the least.

10

Kenneth

12 Nov 2024

·

Stayed 3 nights

Great restaurant which was clean and had helpful staff

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1 $161	2 $176	3 $185	4 $214	5 $188	6 $201	7 $210
8 $160	9 $185	10 $195	11 $178	12 $234	13 $192	14 $238
15 $172	16 $257	17 $268	18 $212	19 $214	20 $207	21 $211
22 $175	23 $179	24 $185	25 $202	26 $207	27 $181	28 $181
29 $171	30 $162

InterContinental Wellington by IHG

Prices for InterContinental Wellington by IHG

Monthly average prices

About this property

Location

Room options

Classic Room, 2 Double Beds

Junior Suite, 1 King Bed, Club , Harbor View

Suite, 1 Bedroom, City View (Dining)

Junior Suite, 1 King Bed, Club (Harbourfront)

Premium Room, 2 Double Beds

Classic Room, 2 Double Beds, Accessible

Premium Room, 1 King Bed, Harbor View

Classic Room

Junior Suite, 1 King Bed, Club , City View

Premium Room, 2 Double Beds, Club

Classic Room, 1 King Bed

Premium Room, 1 King Bed, Club , Harbor View

Classic Room, 1 King Bed (Low Floor)

Premium Room, 1 King Bed, Jetted Tub

Premium Room, 1 King Bed

Premium Room

Premium Room, 1 King Bed, Club

Presidential Suite

Guest reviews of InterContinental Wellington by IHG

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about InterContinental Wellington by IHG

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19	20	21	22 $190	23 $166	24 $166
25 $157	26 $159	27 $171	28 $168	29 $173	30 $168	31 $168