Hotel Corona d'Oro 1890

Great location, but the service from the senior staff is incredibly disappointing." • "The younger staff are excellent, but the older employees lack any sense of hospitality." • "Several senior staff members were very rude and unprofessional; they seem to have lost their commitment to customer service."

Great location and easy to get around historic Bologna. The check in team was great with many recommendations that we followed and exceeded our expectations of what we experienced in Bologna. The breakfast was excellent and the team serving us was attentive and friendly. This is a great hotel with lots of history.

We enjoyed our stay here. The staff is amazing and went above and beyond to meet our needs. Our room was tiny but nice. The elevator was under repair while we weee there which meant climbing lots of stairs! The hotel is in a GREAT location to everything.

Breakfast and restaurant Staff was absolutely amazing, and everything was very clean during my stay. I really like the fact that Cristiano was so kind to give me an upgrade the first night; however, on the following nights it was a complete downgrade. I mean, it was not something that I really think was value for my money. I've stayed in Corona de Oro for more than five years, and usually everything goes very smoothly. I think that most of the staff, like the guy that is at night, he's such a sweetheart, and Cristiano was also a super cool guy and very giving, but there was no water in my room every day. I know there was one grumpy guy at the reception that was not doing things right. I mean, it was not every time that I asked for something that he was doing it with a very bad vibe and not willing to help. It seemed that one day that I asked for transportation from the fair to the hotel, they made a big mess because they didn't give me the name or the license plates or the car make. In order that I can find that person, 30 minutes after they say, "Well, you need to pay because the guy is looking for you." I said, "But I don't have even the information." I started walking back to the hotel. I think that there's a couple of people, or maybe we just one people, that is a bad apple right now inside the hotel, and maybe they should just pay more attention to that.

Great room, staff amazing Location excellent. Manager Michele gave excellent service