Reef Oasis Beach Aqua Park Resort

The reception staff is particularly nasty, when we arrived they just gave us an envelope with the key (not even the folder with the room number) and the password for the Wi-Fi. We asked for basic info and the guy said “call the guest service to get the information”. The phone in the room was not working, the toilet has a leak and since we were on the ground floor there were insect in the room. We found them every single night because the entrance door has a huge gap under it so they can easily enter. The guest service attendant, a Russian girl was rude and she can’t provide any information, we asked for room service and after many calls they said they don’t have this kind of service, on the check out we discovered they have it indeed. The beech was super crowded and the sunbeds are not enough. What is really unacceptable is that the floating bridge is severely damaged, the plastic is broken and there are missing parts, you can easily injure yourself, so please pay attention when you walk on it. Horrible suitcases handling policy, during the check in and check out they just live them unattended outside the reception no tags with the room number, if you ask for the bell boy to pick it up from the room they will tell you to live it outside the door, again unattended. In 4 days we saw 3 people complaining because they could not find their suitcases. The only pros of this hotel is the location, temple reef is beautiful and Hadaba is very central, and Roberta she was super helpful

Excellent stay, very comfortable and fast check in, new room with stunning view on the sea 🌊 One of the best hotels in Sharm El Sheikh I will definitely be back soon!

Belisllisimo hotel

Very large complex. Beach access a little hard if you are not in great shape. Had a terrific massage. Nice variety of food. Bar area great. Staff very friendly.

The facilities, gardens and beach were beautiful. The availability and variety of restaurants and bars were excellent and the staff were very friendly and helpful. The allinclusive food and drinks were excellent in variety and quality, there was something for everyone and it was all delicious. The family room was comfortable for a family of 4, clean and well serviced, and the staff created a peacock out of towels and flowers on our bed on one of the days which we loved! What could be better was that the room and bathroom was a little dated and could do with refurbishment.