Is parking available at the property?

Self parking is available on-site for a fee of MXN 80 per night. Parking height restrictions apply.

What type of breakfast is offered and what are the serving hours?

Buffet breakfast is available daily from 7 AM to noon for a fee of approximately MXN 395 for adults and MXN 198 for children.

Does the property allow pets?

No pets and no service animals are allowed at this property.

What are the check-in and check-out times?

Check-in is from 3:00 PM until 11:59 PM, and check-out is at 1:00 PM. Early check-in is available for a fee, subject to availability.

What accessibility features does the property offer for guests with disabilities?

The property features step-free entrances and wheelchair-accessible facilities in public areas. Specific room accessibility details are not provided.

How is the property located in relation to key landmarks?

The hotel is situated in downtown Mexico City, within a 5-minute drive of the Monument to the Revolution and the Angel of Independence Monument. It is approximately 2 miles from Alameda Central and 3.1 miles from Zócalo.

Does the property have a swimming pool?

Yes, there is an outdoor heated pool available. The operational hours and seasonal availability are not specified.

What are the policies for guests staying with children?

Children are allowed at the property. The minimum age for children to stay for free is not specified.

Holiday Inn Mexico Zona Centro

Average nightly price at Holiday Inn Mexico Zona Centro by IHG by month, last 12 months (USD)
Month	Average price
January	$96
February	$106
March	$105
April	$106
May	$104
June	$116
July	$105
August	$106
September	$109
October	$117
November	$107
December	$98

What guests think

At Holiday Inn Mexico Zona Centro by IHG, travelers consistently praise the friendly, attentive staff, very clean and often spacious rooms, and the well equipped gym, noting a generally comfortable experience and solid on-site conveniences during short and longer stays.

Feedback on the pool area is mixed due to closures, strict shared-use rules, required swim caps, and jacuzzi reservations. Several reviews report recurring air-conditioning issues and occasional elevator or noise problems. The location is convenient for transit, shopping and dining, though the immediate area feels less polished to some and caution at night is advised. Expect a comfortable, staff-forward stay if you plan around pool access and confirm room A/C.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

The gym is large and well equipped, and the pool is pleasant when accessible. Downsides include frequent pool restrictions or closures (shared with a club, caps and jacuzzi reservations), paid and sometimes inconvenient parking, occasional elevator issues, and some rooms lack a fridge or microwave.

Related guest reviews

6

GUSTAVO ERNESTO

Aug 3, 2025

·

Stayed 3 nights

Elegí el hotel por el servicio de alberca y en Expedia no se informaba que estaría cerrada. Personal atento, educado y servicial.

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10

Borys

Jul 8, 2025

·

Stayed 5 nights

Great location. Quiet street, one block away from a main street. Great neihgbourhood. Plenty of places to eat, excellent cafe shop up the street. Very tasty food, very nice people. Safe and clean. Hotel has spacious rooms in excellent condition. Gym big and well equipped, has classes AM that you can join.

8

Jacob

Apr 8, 2025

·

Stayed 1 night

Todo excelente… lo único es q no entendí si el gym era algo independiente al hotel lo cual hizo q la experiencia en la alberca fuera mala. Había q pagar un gorrito para el pelo y solo podíamos usar una pequeña parte de la alberca. Yo iba con mis hijos y la razón de escoger este hotel era al alberca; sin embargo no volvería por el detalle que mencionó de la alberca.

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10

CHERYL KAY

Aug 22, 2023

·

Stayed 6 nights

Great pool and health club. Close to transist, walnart and a mall!!

6

Haitao

Jan 4, 2024

·

Stayed 6 nights

It doesn't have a microwave or refrigerator in the room.

8

Ofelia

May 15, 2023

·

Stayed 9 nights

I have been a member of Holiday Inn/ IHG for over 25 years. This property exceeded U.S. standards on all many levels ( read on for exceptions) . The property was spacious ( including the rooms) , clean, well decorated. The staff very polite and the breakfast buffet was delicious and offered a wide array of choices daily. The elevators have a tricky card access system that frustrated many guests, including me who got stuck in it for 15 minutes ( stairs have no access). They have a nice gym that is shared by members but it is clean and and well maintained and not too crowded.i I was very disappointed to learn that we had to pay extra for our two children upon arrival even though we chose a room with two queen size beds. To boot, they only wanted to give us two (2) complimentary waters instead of 4 ( even after we paid extra for our children) I had to speak to management on several occasions which really upset me. I am not sure if this pay extra for kids policy is IHG’s or a glitch on Expedia’s website, but either way, it is a terrible policy. I am inclined to blame Expedia who has the software for customers to sign up ( every other reservation requests to know how many in a room, age, etc). If their policy is that kids are extra, STATE IT!!! Please do not take anything for granted and email or call the property when in doubt. Had a great time in Mexico City !!!

8

vicente alberto

Dec 11, 2023

·

Stayed 3 nights

Solo un disgusto ya que como tienen salones en renta para eventos, el estacionamiento lo rentan tambien y cuando llegas buscando lugar ya esta lleno y te dicen ahi que esperar a que se libere un espacio y tu vehiculo se queda peligrando en la vialidad.

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4

Angelica

Jul 19, 2025

·

Stayed 5 nights

Not informing or disclaimers for pool under constriction, i booked there for the pool so my son could enjoy his vacations since Mex is mainly Museums

8

Krzysztof

Mar 16, 2025

·

Stayed 8 nights

Nice property. Pool is shared with a fitness club and tends to be not kid friendly when the fitness club members take over with lane swims.

8

Gregory David

Feb 11, 2024

·

Stayed 6 nights

Elevators were often broken. Hot tub was coolish. Other than that, room was clean and staff friendly and helpful. Would stay there again. Thank you.

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Cleanliness

Most guests find the hotel very clean and well maintained. A minority report dirty rooms or linens, smoke odors, and sporadic lapses in restocking.

Related guest reviews

10

Benja

Mar 22, 2023

·

Stayed 4 nights

Habitaciones limpias, buena comida en restaurante, ubicación céntrica de CDMX

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10

Francisco

Oct 27, 2025

·

Stayed 2 nights

Staff were friendly and rooms were clean. No issues during our stay.

4

Ary

Apr 22, 2024

·

Stayed 1 night

La habitación que nos dieron estaba completamente sucia . No había rastro de que hubiera sido desinfectada , Hubo restos de comida y Sabanas sucias , cabellos en el piso . Y la encargada con total desinterés desde nuestra llegada y para resolver el problema .

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10

Paty

Jan 15, 2025

·

Stayed 4 nights

Está en muy buenas condiciones la propiedad y está muy limpio

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10

audrey

Mar 8, 2025

·

Stayed 8 nights

This CDMX hotel was better than most Holiday Inns and other similarly priced hotels we have stayed in throughout Canada and the US! Staff was super, room was spacious and very clean. Highly recommend!

10

Gabino

Nov 10, 2025

·

Stayed 2 nights

Clean, quiet, staff was super great! We shall be back!

10

Jeffry

Nov 10, 2025

·

Stayed 1 night

Comfortable bed, clean room. Excellent staff members.

2

antonia

Jul 12, 2025

·

Stayed 4 nights

Everything about the room was dirty, from the carpet to the bed sheets. Truly an experience that I would not want to go through again. Please be cautious when renting out a room here.

10

Fatima

Apr 29, 2025

·

Stayed 2 nights

Super limpio, todo el personal muy atento y amable. Habitación super amplia. Camas comodas y limpias. Las amenidades de excelente calidad. Sin duda volvería a elegir este hotel para hospedarme 👍☺️💯

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6

Laura

Dec 21, 2022

·

Stayed 19,345 nights

La habitación era de no fumar y apestaba a cigarro muchísimo. Mi ropa quedó impregnada.

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Rooms

Rooms are generally spacious and comfortable with modern touches. Several guests noted recurring air-conditioning problems and occasional noise; a few mention glass bathroom doors and limited in-room amenities (no fridge/microwave).

Related guest reviews

10

Crystian

Apr 24, 2024

·

Stayed 1 night

El único problema que encontré fue con el aire acondicionado, no funcionó correctamente y cuando funcionó, generaba muchísimo ruido.

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4

karen andrea

Jun 26, 2025

·

Stayed 3 nights

El sistema de aire acondicionado es super ruidoso, have mas ruido de lo q acondiciona, en el area del baño tambien hace falta un extractor de aire ya q a la deficiencia del aire acondicionado con el vapor del baño al hacer uso de la regaderantoda la habitacion se humedece y aymenta el calor y en las noches pues mas ya q debido al ruido tan fuerte del aire no se puede dormir.

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10

Nahun

Dec 15, 2025

·

Stayed 1 night

La habitación espaciosa, muy limpia,

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10

Enrique

Feb 16, 2026

·

Stayed 2 nights

Excelente hotel, habitación amplia y muy confortable, te hacen sentir como en casa

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8

Ana Silvia

Jul 27, 2024

·

Stayed 3 nights

Tenían problemas con el clima y durante la estancia no pudieron arreglar

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6

Veronica

Nov 29, 2023

·

Stayed 4 nights

Me hospede del 24 al 28 de noviembre de 2023 y todos los días no sirvió el clima (aire acondicionado) de la habitación y menos los climas de todo el hotel, llegaba un momento en que el calor era soportable dentro de la habitación y para colmo preguntaba en recepción que cuando iba a funcionar el aire acondicionado y me decían que ya estaban arreglándolo, me fui y jamás funcionó el bendito Aire acondicionado.

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4

Enrique Marti

Apr 18, 2024

·

Stayed 2 nights

No sirve el aire acondicionado

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10

Patricia

Jul 7, 2024

·

Stayed 5 nights

We loved our hotel. The staff was great, including bellhop Angel and waiter Rene. The rooms were modern, spacious and comfortable. Would definitely stay here again.

10

Nadia

Apr 3, 2024

·

Stayed 3 nights

Muy bien ubicado, excelentes instalaciones, muy buen servicio y amable personal, me encanto que no se oye ruido

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10

Israel

Oct 18, 2024

·

Stayed 2 nights

A titulo personal no me gustan las puertas del área de regadera e inodoro transparentes, preferiría fueran opacas o traslucidas. Me agradó mucho el servicio con cuota especial del estacionamiento y el ambiente de seguridad del mismo.

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Service

Staff across the property is frequently praised for being friendly, attentive and helpful. Some guests experienced slow or unhelpful front-desk service, miscommunication, and isolated billing or reservation issues.

Related guest reviews

10

Francisco

Oct 27, 2025

·

Stayed 2 nights

Staff were friendly and rooms were clean. No issues during our stay.

10

Kevin

Dec 23, 2025

·

Stayed 3 nights

Awesome location that is central to dining, shopping and public transportation. Hotel is well kept with a wonderful and attentive staff. Francisco, the Bellhop, is awesome and knowledgeable of the city

4

Apolo

Mar 8, 2025

·

Stayed 1 night

El servicio de recepción nobfue buena

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10

Roberto

Jan 17, 2023

·

Stayed 19,373 nights

Place is clean, Starbucks Coffee inside, good restaurant, and great service by all personnel. Mr. Angel was great. He offered to help with luggage the second we arrived, directed us to check in, which went really smooth and fast, explained how to use the elevator, and explained everything in the room. Very professional. Great experience overall.

10

Gabino

Nov 10, 2025

·

Stayed 2 nights

Clean, quiet, staff was super great! We shall be back!

4

Luis Arturo

Feb 8, 2024

·

Stayed 1 night

I made a reservation, still when I arrived the hotel I was told my reservation was cancelled and had no available rooms without sending any messages nor call to let me know before arriving.

4

Ying

Feb 4, 2024

·

Stayed 7 nights

the staff asked me to pay 1228 pesos for pillow when I checked out. I don’t understand why? I asked she went to check my room together with me. The taxi was waiting me to airport outside the hotel. She refused. So I had to go back to my room to check. 8 pillows nothing wrong. I found two staff in hallway. I asked to check my room together, but I waited a few minutes, they didn’t come. The taxi was waiting me outside. I am so disappointed and anxious. I had to bring the pillow to reception staff. This was a terrible experience for me. I often stay in holiday inn before. This is the first time I am so disappointed.

2

Janeth

Jan 10, 2025

·

Stayed 1 night

The workers are unprofessional

10

Jaime

Jan 6, 2025

·

Stayed 8 nights

Todo tiene un 10 lo que no me gustó es lo que te tardan en front desk son dos personas de las cual solo una es la que está trabajando les recomiendo poner más atención en eso lo demás excelente

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10

Gecenia

Jun 25, 2024

·

Stayed 3 nights

Our trip was very nice. Moises Rodriguez our Bell Boy was excellent. He took care of our tours and transportation. He helped make sure everything was taken care of even kast minute with our flight delayed. The staff were very nice and the rooms were very clean.

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Location

Convenient, central base near metro, buses, shopping and dining. The surrounding area divides opinion—useful by day but not especially polished, and several guests advise caution at night.

Related guest reviews

10

Roberto

Jul 14, 2024

·

Stayed 1 night

Excellent location, walking distance to the subway if you are adventurous, close to Buenavista Mall and many good restaurants. I’ll not recommend to venture at night from the hotel to other areas.

10

Borys

Jul 8, 2025

·

Stayed 5 nights

Great location. Quiet street, one block away from a main street. Great neihgbourhood. Plenty of places to eat, excellent cafe shop up the street. Very tasty food, very nice people. Safe and clean. Hotel has spacious rooms in excellent condition. Gym big and well equipped, has classes AM that you can join.

10

Kevin

Dec 23, 2025

·

Stayed 3 nights

Awesome location that is central to dining, shopping and public transportation. Hotel is well kept with a wonderful and attentive staff. Francisco, the Bellhop, is awesome and knowledgeable of the city

10

NOE

Oct 8, 2024

·

Stayed 1 night

Gran experiencia, ubicación excelente te permite disfrutar la ciudad

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8

Leonel

Oct 12, 2025

·

Stayed 2 nights

Spacious rooms. Close to key points in the city. Convenient

8

BRIAN

May 31, 2025

·

Stayed 4 nights

The hotel is located in a convenient area of Mexico City. You can take buses to get around the city; you can also walk to nearby metro stations (e.g., Buenavista, San Cosme, Revolucion, etc.). There's a Walmart within 5 minutes' walking distance where you can buy necessities or use ATMs. However, the neighborhood is not well-maintained. Be careful when you walk around because the sidewalks are NEVER flat. Also, avoid going out during rush hours because the honking noise and the congestion will never be pleasant, not to mention trying to take buses anywhere because you'll be stuck in traffic. The hotel's gym is a private gym where you'll share with its members. In the morning, it can get crowded. The hotel room itself is clean and comfortable. Would I stay there again? Probably not because of the price it charges. I can stay in a better hotel in a nicer neighborhood at the same price.

10

Roberta

Jan 3, 2024

·

Stayed 5 nights

Nice hotel in quiet area but close to the center. There is a large mall a few blocks away. The metro and buses are close, Rooms are spacious and clean. The beds are comfortable. Perfect please to stay while visiting CDMX.

8

Alejandro

Apr 11, 2024

·

Stayed 3 nights

Overall Good. Area around the property not too safe.

8

Alberto

Jul 18, 2023

·

Stayed 4 nights

Está en una buena ubicación, cerca de restaurantes , tiendas y transporte

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10

Xavier

Apr 15, 2025

·

Stayed 5 nights

Perfect location

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Dining

Breakfast and on-site dining earn strong reviews for quality and variety, with an on-site Starbucks noted. Some guests found the buffet pricey or service slow, and there is recurring confusion about which bookings include breakfast or child pricing.

Related guest reviews

10

Natalie

Oct 5, 2023

·

Great Hotel. Clean, good restaurant for breakfast and having Starbucks is a plus!! The area is not the best but it is not horrible. Staff was nice and our cleaning lady was awesome. Would.come.back.

10

Benja

Mar 22, 2023

·

Stayed 4 nights

Habitaciones limpias, buena comida en restaurante, ubicación céntrica de CDMX

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10

Jossue Angel

Mar 26, 2025

·

Stayed 2 nights

Muy buen hotel y excelente comida

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8

Kacey

Mar 16, 2023

·

Stayed 1 night

I think Expedia/the hotel need to be more clear on which rooms do and don’t include the breakfast buffet, and about the fact that the hotel charges you twice for the room and then one charge falls off after 24 hour. Just be more clear/transparent with guests that’s all.

10

MIGUEL ANGEL

Dec 27, 2025

·

Stayed 2 nights

En general el servicio fue excelente. El personal muy amable y eficiente. La habitación extremadamente limpia, la cama cómoda, el desayuno muy variado. La alberca y el gimnasio estaban en excelente estado, incluso hay un instructor que te puede asesorar. El único inconveniente es el ruido de la calle y que la persona de limpieza trae su música a todo volumen. Pero en general la estancia fue excelente.

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10

JULIAN

Jun 17, 2024

·

Stayed 2 nights

Excelente relación precio-calidad, muy buenas instalaciones. Únicamente el servicio lento en restaurant.

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8

Ofelia

May 15, 2023

·

Stayed 9 nights

I have been a member of Holiday Inn/ IHG for over 25 years. This property exceeded U.S. standards on all many levels ( read on for exceptions) . The property was spacious ( including the rooms) , clean, well decorated. The staff very polite and the breakfast buffet was delicious and offered a wide array of choices daily. The elevators have a tricky card access system that frustrated many guests, including me who got stuck in it for 15 minutes ( stairs have no access). They have a nice gym that is shared by members but it is clean and and well maintained and not too crowded.i I was very disappointed to learn that we had to pay extra for our two children upon arrival even though we chose a room with two queen size beds. To boot, they only wanted to give us two (2) complimentary waters instead of 4 ( even after we paid extra for our children) I had to speak to management on several occasions which really upset me. I am not sure if this pay extra for kids policy is IHG’s or a glitch on Expedia’s website, but either way, it is a terrible policy. I am inclined to blame Expedia who has the software for customers to sign up ( every other reservation requests to know how many in a room, age, etc). If their policy is that kids are extra, STATE IT!!! Please do not take anything for granted and email or call the property when in doubt. Had a great time in Mexico City !!!

8

CARLOS ENRIQUE ROCHA

Feb 23, 2025

·

Stayed 1 night

El costo del desayuno es algo elevado al ser un buffet

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10

Cutberto

Nov 22, 2025

·

Stayed 4 nights

Great breakfast

10

Elisa Torres

Nov 28, 2025

·

Stayed 2 nights

Hermoso, personal muy amable, el desayuno es delicioso todo de 10000

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11 $127	12 $117	13 $117	14 $117	15 $117	16 $113	17 $113
18 $111	19 $117	20 $117	21 $117	22 $117	23 $130	24 $126
25 $119	26 $133	27 $117	28 $117	29 $270	30	31

Su	Mo	Tu	We	Th	Fr	Sa
1 $408	2 $186	3 $162	4 $116	5 $116	6 $111	7 $109
8 $112	9 $116	10 $115	11 $116	12 $116	13 $109	14 $108
15 $112	16 $108	17 $114	18 $115	19 $116	20 $107	21 $111
22 $110	23 $103	24 $112	25 $113	26 $113	27 $107	28 $112
29 $94	30 $110

Holiday Inn Mexico Zona Centro by IHG

Prices for Holiday Inn Mexico Zona Centro by IHG

Monthly average prices

About this property

Location

Room options

Standard Room

Premium Room, Multiple Beds, Balcony

Premium Room, 1 King Bed

Standard Room, 2 Queen Beds

Premium Room

Standard Room, 1 King Bed, Accessible

Premium Room, Multiple Beds

Standard Room, 1 King Bed

Guest reviews of Holiday Inn Mexico Zona Centro by IHG

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

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FAQs about Holiday Inn Mexico Zona Centro by IHG

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