Is parking available at the property?

Parking is available on-site, but guests must contact the property in advance to reserve it. There is a covered self-parking fee of CAD 14.70 per day, which includes in/out privileges.

What type of breakfast is offered and what are the serving hours?

Full breakfasts are served on weekdays and weekends from 7:00 AM to 11:00 AM for a fee, approximately CAD 27 to 32 for adults and CAD 5 to 30 for children.

What are the standard check-in and check-out times?

Check-in is from 4:00 PM until 11:59 PM, and check-out is at 11:00 AM. Early check-in and late check-out are available for a fee, subject to availability.

What accessibility features are available for guests with disabilities?

The property features step-free entrances, elevators, and wheelchair-accessible facilities in public areas. Accessible rooms and bathrooms are also available.

What is the location of the property in relation to key landmarks?

The property is located in the heart of Banff, within a 10-minute drive of Spray River West Trailhead and Banff Gondola. It is approximately 3.9 miles (6.3 km) from Mt. Norquay and 7.1 miles (11.5 km) from Lake Minnewanka.

Does the property have a swimming pool?

Yes, there is an indoor swimming pool available. Pool access is from 6:00 AM to 11:00 PM.

What are the policies for guests staying with children?

Children 15 years old and younger can stay free when occupying the parent or guardian's room, using existing bedding.

Banff Park Lodge - Comfortable Stay in Banff

Average nightly price at Banff Park Lodge by month, last 12 months (USD)
Month	Average price
January	$169
February	$250
March	$210
April	$188
May	$293
June	$489
July	$598
August	$615
September	$668
October	$227
November	$145
December	$212

What guests think

At Banff Park Lodge, travelers praise newly renovated, spacious rooms, a central walkable location, and generally friendly, helpful staff, while noting ongoing renovations and some operational hiccups that affect convenience, access, and certain amenities during busy periods.

The pool, hot tub, and steam room are popular, though they can be crowded and quiet hours are not always enforced. Many rooms are comfortable and quiet, but multiple reviews mention warm temperatures or limited air conditioning control. Parking is limited and paid, the gym is small, and restaurant or bar availability may vary with renovations. Expect a clean, well-located stay with modern rooms, tempered by occasional renovation and capacity trade-offs.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Pool, hot tub and steam room are a highlight, but they can be crowded and quiet hours are not always enforced. Parking is paid and can fill; the gym is small, and some venues close during renovations.

Related guest reviews

8

Mark

Nov 13, 2025

·

Stayed 3 nights

Free upgrade to a corner room and while the room was nice enough, it was very hot and nothing could be done other than to keep the balcony door open. Hotel is undergoing renovations to the public areas. They should gut the gym and the old machines that don’t work and build a proper gym. Pool was full of kids most of time. And while there is a quiet time from 9-11 they should consider an adult swim time earlier in the day. Sounds negative but positive is location right downtown Banff and most staff nice. Price was very good also.

6

Alisa

Nov 17, 2025

·

Stayed 2 nights

The room was nice. Would Have liked chairs on the patio even in the fall, the weather was nice. We pre-checked in and selected that we would like parking. When we arrived we were told the parking was full and we were out of luck and just had to find street parking which was really disappointing.

10

Joel

Jan 6, 2025

·

Stayed 1 night

Amazing Hotel with great staff. No complaints other than the pool area is too small for how busy it gets need at least another hot tub and steam room

8

malorie

Aug 14, 2025

·

Stayed 1 night

Did the job for our quick stay. The pool was incredibly cold.

4

Robert

Feb 12, 2026

·

Stayed 2 nights

Insufficient parking, television not working, room too hot. Desk staff lovely. Bar not open. A lot less enjoyable than previous experiences.

10

Anne

Oct 10, 2025

·

Stayed 4 nights

The property was great! The room was clean and quiet, and the staff fluffed it up daily while we were out hiking. The hot tub/pool area had a great ambiance with the lowered lighting at night and the smell of eucalyptus. The location of the lodge is great as it's right next to the center of town. It was easy to walk to restaurants, view the mountains, go to the historic Parks headquarters, etc. Although other reviewers mentioned difficulty in finding a parking space in the underground garage ($14/night), we never had a problem. We'd definitely return!

10

Timothy

Oct 14, 2025

·

Stayed 5 nights

Overall a great place to stay. Pros: - Prime location right downtown and with 24 hr gas stations across the street. - Nice, newly renovated rooms. Hotel is overall very nice aside from some renovations going on, but such negative impact was limited. - Friendly and helpful staff. - Great Restaurant for breakfast and dinner. - Nice pool, hot tub, and steam room. - Underground heated parking. Cons (very minor): - Some renovation going on that made upstairs restaurant unavailable and hallway narrow. Was originally worried about noise but it was not an issue at all. - Underground parking can fill up completely at night, however when this happened a staff member was able to direct me to some extra space along a wall that I could park in. - Main room lightning controlled by switches was a bit dim and depressing. There are other lights in the room that could be turned on manually, and if so the room looks very nice, but was a little annoying having to do so. - No free breakfast or parking.

8

Karolina

Nov 16, 2025

·

Stayed 2 nights

The location was perfect, steps away from Banff street. Staff were really friendly. The room was clean, though not completely - some coffee stains from previous customers on tables. The pool and jacuzzi were a bit smaller than pictures would suggest and very crowded, we tried different days and hours, and always many rather loud small children splashing around. Not very relaxing.

6

Mackenzie

Nov 15, 2025

·

Stayed 1 night

The vibe of the room and the hotel was very nice and I can see the appeal, but most of the hotel was under construction so it looked unfinished but still very cool. Really enjoyed the location of this hotel as you can just walk everywhere to in Banff that you'd like to go. Also liked that they have an option to check in early which makes the arrival process so much easier and to check out you just send them a message which is really convenient as well. Two things we didn't appreciate was that they ran out of underground parking that we had paid for earlier to get a spot (they refunded us for it thankfully), so we had to drive around Banff for 20 minutes just to find parking for our hotel (it was insane). But the staff was apologetic and showed us places we could park for free if there was space. The second was that they have their pool hours displayed as regular hours till 9 and then from 9 to 11 was supposedly "quiet time" but we just sat in the hot tub being splashed by children (who's parents didn't care), over and over at 10pm which was really a let down after hiking all day. For the price you can probably find something better but it was good for one nights stay.

8

Houman

Nov 17, 2025

·

Stayed 1 night

Nice hotel with friendly and helpful staff. Good size pool as well and decent rooms. Cons: Limited parking (you should expect that travelling to banff anyway), and probably the smallest and least usable gym I've seen at any hotels (to the point that I didnt even bother using it).

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Cleanliness

Rooms are generally very clean, with many guests calling them spotless. A few note lapses such as dust or leftover items (e.g., a dirty sock, hair in a tub, dishes in hallways).

Related guest reviews

8

Sherry

Jan 26, 2026

·

Stayed 1 night

Clean room

8

Peggy

Oct 21, 2025

·

Stayed 1 night

Nicely updated rooms. Hallways had leftover dishes, cots etc from the previous day. Staff was friendly

8

Denise

May 28, 2025

·

Stayed 2 nights

Had a hard time finding a parking space. With my truck. The cleanliness of our room was not that great hair in the bathtub and the mini fridge needed cleaning.

10

Bernhard

Nov 5, 2025

·

Stayed 2 nights

Excellent, clean rooms. Very friendly and helpful staff. Great location.

6

Jessica

Nov 13, 2025

·

Stayed 1 night

Pros: Really great location. Easy check out. Cons: When we got to our room, there was a dirty sock on the floor which my toddler picked up and brought to me. Checking in was a nightmare with my toddler, the parking to check in is a mess, it was busy and cars were blocking everybody. Outdoor parking cost me $14 and they told me they’d call me if I had to move my car, I told them there’s no way I’m getting back in the car if my son is sleeping in the room, thankfully they didn’t call me but what would they have done if I was away from the hotel on foot? Had to call three times within 4.5 hours for a crib (they told me a crib was available, but called at 4pm and didn’t get one until 8:30). I asked the restaurant if I could pay for a glass of milk for my son, the waiter grumbled and we waited 13 min before just leaving and getting his winter gear on to find a grocery store. The room was adjoining another, there was a large gap under the door and the family next door were very loud until 10:30pm. I put all the towels in the room under the door to fill the large gap to reduce the noise.

6

Mustafa

Nov 19, 2025

·

Stayed 1 night

Room was in good condition, air filter in room needs changing as high amounts of dust were noted. Was going to mention this to staff at checkout but no one asked how the room/stay was at checkout

10

Brian

Feb 4, 2026

·

Stayed 2 nights

The room was spotless, the pool and hot tub were amazing. We really enjoyed our stay.

10

Les

Nov 21, 2025

·

Stayed 2 nights

Clean room

10

Jared

Feb 7, 2026

·

Stayed 1 night

Rooms clean

10

robert

Nov 3, 2025

·

Stayed 1 night

Clean room, well equipped room, fridge, coffee machine, nice towels in bathroom, excellent shower.

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AI-generated summary based on recent guest reviews

Rooms

Renovated, spacious rooms with comfortable beds and often quiet stays. However, several guests reported warm rooms or limited A/C, and a few noted basic TVs without streaming and occasional hallway noise from gaps or adjoining doors.

Related guest reviews

4

mehul

Aug 2, 2025

·

Stayed 3 nights

Banff park lodge is in a convenient location. You can walk to Banff town and all the restaurants. The major drawback is NO air conditioning. Our trip was in July and the room was uncomfortably hot at night. This was not fun after a long day of hiking. The staff said they had climate control but no A/C. The solution was to open the balcony window and deal with all the street noise and train. Other properties have air conditioning. I regret my decision in staying at Banff park lodge because lack of A/C and unhelpful concierge.

10

Russell

Jan 21, 2026

·

Stayed 1 night

The room was spotless, nicely renovated with a very comfortable bed. Easy walking to restaurants and shops. Overall great value.

10

Miriam

Nov 30, 2025

·

Stayed 1 night

Lovely property, great walking distance to Banff Avenue, room was comfortable

8

Claudette

Jan 12, 2026

·

Stayed 3 nights

The breakfast buffet was really good. Alot of variety. The rooms were quiet. The pool area was great. The beds were comfortable, but the pillows weren't very comfortable. They were too soft. The room was too hot and we couldn't get the temperature down low enough so we didn't really have a good sleep

10

Sol

Dec 30, 2025

·

Stayed 1 night

Newly renovated, very clean and bed extremely comfortable. Reasonably priced.

10

Momina

Apr 19, 2025

·

Stayed 1 night

We had a lovely stay in a newly renovated room at the lodge. The updated rooms are super chic and comfortable, the only complaint I have is that the new doors seem to have over an inch gap from the floor so at night we could hear everyone in the hallway and this woke me and my family up a few times, especially early in the morning as guests were talking in the hallway as they left. Other than the sound issue we had a lovely stay. The staff were awesome and we got complimentary parking underground. Would definitely stay again.

10

Roger

Feb 24, 2026

·

Stayed 2 nights

Room was very nicely renovated. Spacious and quiet.

8

Sandra

Oct 13, 2025

·

Stayed 1 night

The recent renovation of the rooms was lovely. My one big disappointment is they did not upgradw the room TV to Smart TV so guests can stream shows. Basic TV doesn't really cut it anymore

6

christine

Nov 13, 2025

·

Stayed 1 night

The tv were old and did not offer streaming

8

Robert

Jan 15, 2026

·

Stayed 2 nights

Great staff - beyond friendly and helpful - only critique is room was too warm -slept with door open all night. Even with heat turned off - still over 22 C in room.

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Service

Staff are widely described as friendly, attentive and accommodating, with helpful communication by text or WhatsApp. A small number reported rude or unhelpful interactions or check-in hiccups.

Related guest reviews

2

Nathan

Dec 8, 2025

·

Stayed 1 night

The two front desk staff Genete and Clara, were two of the rudest service people I have ever encountered! They were both full of attitude and disrespectful. I was simply explaining to them that my reservation was through Hotels.com and as a Gold Tier there were beverages included with my stay; it actually was one of the reasons why I chose this hotel when there were so many options.

10

Tadashi

Dec 10, 2025

·

Stayed 3 nights

A great family friendly hotel with great housekeeping and service. Will be back again.

10

Ron

Jan 2, 2026

·

Stayed 7 nights

Staff was very friendly,courteous, and helpful

6

Kurt

Nov 22, 2025

·

Stayed 1 night

The room was not ready by the guaranteed check in time. I suggested they comp the parking or allow us equivalent later check out time. Both were denied. I felt like the front desk staff that I dealt with were intentionally being unhelpful. Given we are repeat customers over more than 10 years booking multiple rooms it was disappointing.

10

Sara

Oct 20, 2025

·

Stayed 4 nights

Great location, walkable to downtown Banff where shops, dining, and transit hubs are located. Pool was very nice, but quiet hours (9-11pm) were not enforced as a staff came in and did not intervene with the loud conference group taking up the whole hot tub for over 30 mins. Staff were very friendly. I loved that they could be reached via text or WhatsApp’s if we needed anything. I would stay here again for sure!

10

Ya Chiao

Feb 6, 2026

·

Stayed 1 night

Great service!

10

Bruce

Feb 21, 2026

·

Stayed 2 nights

Staff excellent when my wife injured her knee Wheelchair given right away

10

Bruce

Feb 21, 2026

·

Stayed 2 nights

Excellent staff

10

Gary

Oct 29, 2025

·

Stayed 2 nights

The hotel staff were excellent. Special shout out to Gracie who went above and beyond to make our stay fantastic.

10

Shrikant

Nov 26, 2025

·

Stayed 2 nights

I had a truly wonderful stay at Banff Park Lodge. The room was exceptionally clean, comfortable, and well-maintained, and the staff were welcoming, friendly, and always ready to help with anything I needed. The location is perfect—right in the heart of Banff—with beautiful mountain views all around. The overall atmosphere of the lodge felt peaceful and relaxing, and the service throughout my stay was consistently excellent. I really appreciated the attention to detail and the genuine hospitality from the team. Highly recommended for anyone visiting Banff. I look forward to staying here again on my next trip as always.

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AI-generated summary based on recent guest reviews

Location

Central and walkable to Banff Avenue, shops, dining and river trails; convenient for transit and ski shuttles. Some rooms offer mountain or Bow River views.

Related guest reviews

10

Michael

Oct 14, 2025

·

Stayed 3 nights

Great area, close to Banff ave. Everything is walkable.

10

Janell

Nov 14, 2025

·

Stayed 1 night

Clean, quiet and great location.

10

Ma Cecilia

Jun 5, 2025

·

Stayed 5 nights

Very convenient location. A short minute walk to bear st and 2-3 mins walk to banff ave. You can’t beat the location! Hotel room pretty nice and updated.

10

Sandra

Oct 19, 2025

·

Stayed 5 nights

Location was perfect. Rooms were a good size and very clean. Has all the amenities you need for your stay. Staff were friendly and helpful.

10

Laura

Sep 28, 2025

·

Stayed 4 nights

Great location; central to Banff Town; gorgeous view of Bow River and surrounding mountains; convenient to Hwy access

10

Travis

Dec 1, 2025

·

Stayed 4 nights

Excellent location

10

Birender

Jul 21, 2025

·

Stayed 1 night

Location

10

Sheri

Oct 20, 2025

·

Stayed 2 nights

Really great location to downtown. Easy to check in and out. Shower was awesome.

10

Austin

Jan 26, 2026

·

Stayed 4 nights

Nice room, nice hotel, nice staff and a good location

10

Judith

Sep 15, 2025

·

Stayed 6 nights

Walking distance from all Banff restaurants and transport options

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AI-generated summary based on recent guest reviews

Dining

Breakfast and on-site dining earn strong praise for quality and variety, and dietary needs were accommodated. During renovations, a venue may be closed and service can be slow at times.

Related guest reviews

10

Pam

Nov 16, 2025

·

Stayed 2 nights

This is my go to hotel for Banff…always exceptional customer service, clean and beautiful rooms and great food/drinks in the lounge. Location is perfect, within walking distance to everything!

10

Eduardo J

Jan 2, 2025

·

Stayed 4 nights

Great location! It was so conveniently located that we walked everywhere in banff. We took a shuttle to the ski resorts right outside the hotel. Breakfast was awesome, as well as food at the bar. We didn’t try the Italian restaurant but the others were really good! We would definitely stay there again!

10

Judy

Sep 29, 2025

·

Stayed 2 nights

Quiet room with view of mountains, delicious breakfast, great concierge staff, our favorite hotel during our entire 10 day stay in Canada. Could use more lighting around the desk/luggage area, otherwise perfect.

8

Claudette

Jan 12, 2026

·

Stayed 3 nights

The breakfast buffet was really good. Alot of variety. The rooms were quiet. The pool area was great. The beds were comfortable, but the pillows weren't very comfortable. They were too soft. The room was too hot and we couldn't get the temperature down low enough so we didn't really have a good sleep

8

Judy

Jul 19, 2025

·

Stayed 3 nights

Hotel under renovation so a bit inconvenient on the restaurant side of things. The service in the bar excruciatingly slow - even when not busy.

6

Donald

Nov 12, 2025

·

Stayed 2 nights

There was no parking available upon check-in. We were told to find a spot on the street in Banff which costs $84 per 12-hour day. Very inconvenient. The property should have at least one spot per room. Some parking spots in the underground parkade were occupied by maintenance/construction equipment and e-bikes. Although the rooms had been recently renovated, the beds and pillows were not comfortable for us. One of the two restaurants was closed for renovations.

10

cesar

Jun 21, 2025

·

Stayed 2 nights

Awesome! This is a great option to stay in! It has everything. The beds oh my simple the best! Restaurant is a little bit limited but the food is great.

10

Janine

Feb 22, 2026

·

Stayed 4 nights

Loved our stay, spacious room, great facilities and the breakfast was fantastic. I’m gluten and dairy intolerant and found eating here a breeze.

10

Jolanta

Oct 31, 2025

·

Stayed 1 night

Loved the renovated rooms, the staff was very friendly. We went to La Terrazza and the food was delicious.

10

Elliot

Jul 28, 2025

·

Stayed 6 nights

We liked the bedding which was very warm, We Ate at La Terazza restaurant 3 times the food was great.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1 $121	2 $124	3	4	5 $125	6 $147	7 $146
8 $124	9 $153	10 $190	11 $189	12 $192	13 $347	14 $217
15 $124	16 $133	17 $122	18 $125	19 $147	20 $876	21 $183
22 $165	23 $181	24 $215	25 $124	26 $134	27 $237	28 $946
29 $123	30 $123

Su	Mo	Tu	We	Th	Fr	Sa
		1 $125	2 $124	3 $125	4 $208	5 $955
6 $125	7 $150	8 $920	9 $147	10 $166	11 $884	12 $278
13 $166	14 $125	15 $125	16 $125	17 $141	18 $177	19 $1,059
20 $233	21 $264	22 $251	23 $298	24 $1,303	25 $1,303	26 $1,303
27 $1,303	28 $1,077	29 $477	30 $514	31 $590

Banff Park Lodge

Prices for Banff Park Lodge

Monthly average prices

About this property

Location

Room options

Executive Suite, 1 King Bed

Standard Room, 2 Queen Beds (No View)

Deluxe Room, 1 King Bed, Jetted Tub

Superior Room, 2 Queen Beds

Superior Room, 1 King Bed with Day Bed (Accessible)

Room Selected At Check-In

Lodge Suite

Superior Corner Room, 1 King Bed

Parlor, King Bed, Preferred View

Superior Room, 1 King Bed with Day Bed

Guest reviews of Banff Park Lodge

Who stays here?

What guests think

Property Policies

Check-in instructions

Security deposit

Good to know

Optional extras

FAQs about Banff Park Lodge

Considering this hotel for your Banff trip?

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