Name: Royal St. Georges Hotel Interlaken - MGallery Collection
Address: Höheweg 139, Central Interlaken, Interlaken, Switzerland, Interlaken, Interlaken-Oberhasli District, CH
Price range: $282–$1,598 per night
Rating: 8.2

What guests think

At Royal St. Georges Hotel Interlaken - MGallery Collection, travellers highlight the central location near Interlaken Ost, the building’s historic character, and a popular breakfast, while noting mixed room experiences between charming, spacious spaces and areas that feel dated or creaky.

Service is frequently praised but several reviews describe unresponsive or rude front-desk interactions and shuttle coordination issues. Facilities include parking and a station shuttle, though air conditioning can be inconsistent and some annex rooms lack elevator access. Multiple guests felt prices were high for the level of luxury and maintenance. Expect a convenient, characterful stay with variable room quality and service.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Historic property with practical perks like parking and a station shuttle; several guests reported inconsistent air conditioning and some annex areas without elevator access.

Related guest reviews

6

Hardik

Sep 23, 2025

·

Stayed 3 nights

Hotel staff and their manager needs to be more guest centric and approachable for guest needs. I had requested their shuttle to pick me up from Interlaken OST station but they didn’t respond initially for a few days and on the last day prior to my arrival, they responded they will arrange pick up but never confirmed my arrival time or any other details. Upon arrival, person who checked me in, said they check guest msgs every shift (which was not the case), dishonest response ruined our experience from the beginning. We had to walk with our luggage bags from train station to hotel and upon arrival their were not even apologetic about mess up. Front desk guy and their manager with bad attitude, I would not stay here again as I would spend this much money somewhere else. Their breakfast in the morning was best part, omelette was extra charge, $10 Swiss franks.

2

Luz

Jun 30, 2024

·

Stayed 2 nights

The only good thing about this hotel was the location. It was near the train station and was overall centric. However, our room was in front of a parking lot in a building completely separate from the main one shown in the pictures. The rooms were not clean, the AC didn’t work, and the people working the front desk were rather rude as well. We were in 5 other hotels during this trip and the other 4 were great, but our experience in this hotel was just horrible.

8

Yaprak

Jun 1, 2024

·

Stayed 4 nights

The property is in a good location. Staff was very welcoming and helpful. Especially Shams in the front desk was very friendly and helped with all the things we ask for; thanks again. The property provided us bus tickets for transportation and also shuttle for the train station. The breakfast was good but I highly suggest them to expand their cheese options. The room was good with a nice view and balcony. They prepared some welcome chocolates and fruits for us. Unfortunately, the minibar is not refreshed very day. Overall I highly recommend the property :)

8

Hassan

Sep 26, 2023

·

Stayed 3 nights

Centrally located. Close to both train stations. Nice and clean hotel with friendly staff. Complimentary service to snd from train station.

4

Smita

Jul 6, 2024

·

Stayed 2 nights

The front desk customer service was really bad. The people at the front desk when we were leaving were unhelpful and completely rude and wouldn’t even give us water- we paid A LOT for three rooms and they can’t find a bottle of water? Also another person at the front desk check in didn’t mention when we checked in that we could get discounted tickets for transportation around interlaken. That would have saved us a lot! The suite had a nice view but poorly preserved floors. The family apartments were nice but really far and no elevator. I was very disappointed for the amount of money we paid. We are also Accor silver but because we booked through Expedia they wouldn’t honor any of the perks.

10

Weldon

Mar 20, 2023

·

We were on the top floor of their newer building. Our room and the bathroom were huge. Very comfortable. Enjoyed a lovely dinner. All of their staff was lovely. Only downside was construction forced us to go outside in the rain between buildings. Not a big deal but not ideal. Hotel is a short, easy walk from either train station, or virtually anywhere in town

10

Karine

Mar 2, 2025

·

Stayed 1 night

Accueil pratique en pleine nuit Proche de la gare - service de navette possible Petit déjeuner exceptionnel Chambre spacieuse Produits de salle de bain haut de gamme

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10

Alencar

Apr 21, 2024

·

Stayed 1 night

Hotel muito bom, bem localizado, funcionários cordiais e sempre dispostos a ajudar. Quartos espaçosos e limpos. Tem estacionamento fácil.

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8

Deborah

Jun 14, 2024

·

Stayed 2 nights

The hotel was had some shabby elements and air conditioning was not individualized . Parts of shower fell apart

10

Patrick

Jan 1, 2026

·

Stayed 2 nights

La chambre, l'hôtel bien placé non loin de la gare Interlaken ost . L'accès en voiture tres facile avec le parking. Tres bel hotel

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AI-generated summary based on recent guest reviews

Cleanliness

Many guests found the hotel and rooms clean, but several reported stained floors, unclean rooms, and worn bathroom fixtures.

Related guest reviews

6

ATIQ

Aug 21, 2025

·

Stayed 3 nights

The hotel building is great and it looks very nice. The rooms inside are also very nice. Clean and elegant. The furniture is old-style and very good. The service of the main hotel staff was good but the dining area staff service was terrible on the first day (except one younge server). First day, it felt like we came to the dining area of a no-star small hotel for breakfast. Long line up on the coffee machine, no refill in scrambled eggs for almost 20 minutes plus. even reminded a couple of staff members but they said they informed kitchen . nothing more they can do which understandable but even the manager was not helpful. not much good options of food in anyway especially for people of dietry restrictions . we went their for 25th wedding anniversary stay and paid high price but seems like i should have picked a different hotel. will never stay in this again or recommend anyone.

10

Marilou

Sep 26, 2024

·

Stayed 2 nights

The hotel is very clean and all the stuff is friendly

2

Luz

Jun 30, 2024

·

Stayed 2 nights

The only good thing about this hotel was the location. It was near the train station and was overall centric. However, our room was in front of a parking lot in a building completely separate from the main one shown in the pictures. The rooms were not clean, the AC didn’t work, and the people working the front desk were rather rude as well. We were in 5 other hotels during this trip and the other 4 were great, but our experience in this hotel was just horrible.

4

Smita

Jul 6, 2024

·

Stayed 2 nights

The front desk customer service was really bad. The people at the front desk when we were leaving were unhelpful and completely rude and wouldn’t even give us water- we paid A LOT for three rooms and they can’t find a bottle of water? Also another person at the front desk check in didn’t mention when we checked in that we could get discounted tickets for transportation around interlaken. That would have saved us a lot! The suite had a nice view but poorly preserved floors. The family apartments were nice but really far and no elevator. I was very disappointed for the amount of money we paid. We are also Accor silver but because we booked through Expedia they wouldn’t honor any of the perks.

4

Jennifer

Aug 26, 2025

·

Stayed 4 nights

The actually hotel was not what I expected. The room I was given had two twin beds put together and you would sink in if you rolled to the middle and it was very hard. The room itself was dingy and did not feel upscale as I thought it would based on the pictures. I love the idea of the historic element but it definitely needs to be spruced up. I paid almost $1000 usd a night including breakfast and was very underwhelmed. This was a birthday trip so my partner ended up booking us a hotel down the street to improve my birthday experience at Victoria Jungfrau-which was amazing. I would say if your staying here stay here for the convenience of the locality to train station, shops, restaurants and book the cheapest room not expecting luxury. I will also say despite the appearance of the hotel the staff were very friendly and helpful. I would personally not book here again as I appreciate beautiful, clean appearing aesthetics when I am on vacation .

10

Alencar

Apr 21, 2024

·

Stayed 1 night

Hotel muito bom, bem localizado, funcionários cordiais e sempre dispostos a ajudar. Quartos espaçosos e limpos. Tem estacionamento fácil.

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10

jingqiu

Apr 29, 2022

·

Stayed 3 nights

I love this place. Rooms are huge and clean. Food so tasty. Staff so friendly and nice and sweet. Thumb up!

10

Frank

May 26, 2025

·

Stayed 3 nights

Our stay at this hotel was amazing! The staff is incredible. We would love to give a shout out to Jad, Paula, Seif, and Abeb for their exceptional service! Thank you!! The only thing to complain about is our floors in our hotel room weren’t very clean. There looked to be coffee stains all over. But besides that-everything was great!

8

Deborah

Jun 14, 2024

·

Stayed 2 nights

The hotel was had some shabby elements and air conditioning was not individualized . Parts of shower fell apart

10

Surinder

Jul 3, 2025

·

Stayed 2 nights

Excellent preserved building with nice spacious bathrooms

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AI-generated summary based on recent guest reviews

Rooms

Rooms vary widely: many are spacious with classic decor, balconies, or views, and some newer rooms feel modern. Others feel dated with creaky floors, joined twin beds, and occasional noise or less appealing views.

Related guest reviews

10

Jutta

Sep 15, 2025

·

Stayed 4 nights

Tolle Unterkunft mit sehr schönen Zimmern. Wir waren im Nebengebäude untergebracht, das Zimmer war sehr modern und neu.

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10

Yevgeniya

Sep 23, 2024

·

Stayed 2 nights

We loved our Baroque style room with balcony. Wallpapers, old fashion crown molding and chandeliers gave this room a 19th century feel.

10

Yeonjoo

Jan 19, 2023

·

Stayed 2 nights

신혼여행으로 인터라켄에 오면서 고른 호텔이었는데 만족도 200%였습니다. 룸에서 보는 뷰도 너무 좋고 룸 컨디션도 매우매우 좋아서 오랫동안 머물고 싶은 곳이었어요. 방도 넓고 침대도 좋고 화장실에는 샤워부스랑 욕조랑 두개 다 있고 어매니티도 클라란스입니다. 스태프분들 모두 친절하고, 조식도 맛있고, 인터라켄 동역이랑 가까워서 이동하기에도 좋았어요. 인터라켄에 또 온다면 이곳에서 머물고 싶어요!!

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10

Bill

Sep 22, 2024

·

Stayed 3 nights

The hotel is old and the floors creep so can hear people walking in the room directly above ours. Hence people walking in the room above woke us up. Fixtures etc were very old The breakfast was super great.

10

Weldon

Mar 20, 2023

·

We were on the top floor of their newer building. Our room and the bathroom were huge. Very comfortable. Enjoyed a lovely dinner. All of their staff was lovely. Only downside was construction forced us to go outside in the rain between buildings. Not a big deal but not ideal. Hotel is a short, easy walk from either train station, or virtually anywhere in town

8

Aldrich

Apr 14, 2025

·

Stayed 3 nights

Could be better, with wall mirror in the room.

4

Jennifer

Aug 26, 2025

·

Stayed 4 nights

The actually hotel was not what I expected. The room I was given had two twin beds put together and you would sink in if you rolled to the middle and it was very hard. The room itself was dingy and did not feel upscale as I thought it would based on the pictures. I love the idea of the historic element but it definitely needs to be spruced up. I paid almost $1000 usd a night including breakfast and was very underwhelmed. This was a birthday trip so my partner ended up booking us a hotel down the street to improve my birthday experience at Victoria Jungfrau-which was amazing. I would say if your staying here stay here for the convenience of the locality to train station, shops, restaurants and book the cheapest room not expecting luxury. I will also say despite the appearance of the hotel the staff were very friendly and helpful. I would personally not book here again as I appreciate beautiful, clean appearing aesthetics when I am on vacation .

10

Tim

Apr 30, 2023

·

Stayed 3 nights

We spent 3 nights at the Royal St Georges in Interlaken and had a great stay. The room was spacious and bright with an updated bathroom. All of the staff we interacted with were friendly and attentive. The location, close to Interlaken Ost, made it convenient to get to all of our activities.

10

ekta

Apr 7, 2024

·

Stayed 3 nights

The property was very historic and room was quite spacious with a big patio balcony.

8

Tracy

May 28, 2024

·

Stayed 3 nights

We stayed in the modern part of the hotel and our room overlooked a small farm and construction. Loved interlaken … the breakfast was lovely

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Service

Staff are frequently praised as friendly and helpful, with standout individuals noted. However, multiple reviews report unresponsive or rude front-desk interactions and poor shuttle communication.

Related guest reviews

8

Leah

Nov 19, 2024

·

Stayed 2 nights

Everyone at the reception area were very accommodating. I remember the name of Thomas upon check out. He was very pleasant and nice.

6

Hardik

Sep 23, 2025

·

Stayed 3 nights

Hotel staff and their manager needs to be more guest centric and approachable for guest needs. I had requested their shuttle to pick me up from Interlaken OST station but they didn’t respond initially for a few days and on the last day prior to my arrival, they responded they will arrange pick up but never confirmed my arrival time or any other details. Upon arrival, person who checked me in, said they check guest msgs every shift (which was not the case), dishonest response ruined our experience from the beginning. We had to walk with our luggage bags from train station to hotel and upon arrival their were not even apologetic about mess up. Front desk guy and their manager with bad attitude, I would not stay here again as I would spend this much money somewhere else. Their breakfast in the morning was best part, omelette was extra charge, $10 Swiss franks.

8

Yaprak

Jun 1, 2024

·

Stayed 4 nights

The property is in a good location. Staff was very welcoming and helpful. Especially Shams in the front desk was very friendly and helped with all the things we ask for; thanks again. The property provided us bus tickets for transportation and also shuttle for the train station. The breakfast was good but I highly suggest them to expand their cheese options. The room was good with a nice view and balcony. They prepared some welcome chocolates and fruits for us. Unfortunately, the minibar is not refreshed very day. Overall I highly recommend the property :)

6

Aryham

Jun 14, 2023

·

Stayed 4 nights

The pictures posted are different from the hotel real condition, the junior suits are located in a different building and looks very depressing, the hotel is completely outdated , the staff was friendly and helpful when I requested an upgrade.

4

Smita

Jul 6, 2024

·

Stayed 2 nights

The front desk customer service was really bad. The people at the front desk when we were leaving were unhelpful and completely rude and wouldn’t even give us water- we paid A LOT for three rooms and they can’t find a bottle of water? Also another person at the front desk check in didn’t mention when we checked in that we could get discounted tickets for transportation around interlaken. That would have saved us a lot! The suite had a nice view but poorly preserved floors. The family apartments were nice but really far and no elevator. I was very disappointed for the amount of money we paid. We are also Accor silver but because we booked through Expedia they wouldn’t honor any of the perks.

6

Imran

May 14, 2025

·

Stayed 5 nights

Comfortable stay at the hotel. Staff was friendly and helpful. Breakfast was good too

10

ANASTASIYA

Jul 16, 2023

·

Stayed 3 nights

Great staffing and service. Amir went above and beyond to help us, receptionist made everything possible for us. We are very grateful for the stay at Royal.

10

Frank

May 26, 2025

·

Stayed 3 nights

Our stay at this hotel was amazing! The staff is incredible. We would love to give a shout out to Jad, Paula, Seif, and Abeb for their exceptional service! Thank you!! The only thing to complain about is our floors in our hotel room weren’t very clean. There looked to be coffee stains all over. But besides that-everything was great!

10

Tim

Apr 30, 2023

·

Stayed 3 nights

We spent 3 nights at the Royal St Georges in Interlaken and had a great stay. The room was spacious and bright with an updated bathroom. All of the staff we interacted with were friendly and attentive. The location, close to Interlaken Ost, made it convenient to get to all of our activities.

8

Irene

May 30, 2023

·

Stayed 4 nights

Lovely hotel, but not 5 stars hotel, I don't understand why Expedia keeps listing these hotels as 5-star hotels, it's a 4-star hotel, period. it's not on the upscale end at all, I've stayed at 5-star hotels, and this one isn't one of them. every time I book a "5-star hotel" through Expedia it ends up being a 4-star hotel. Aside from that, the hotel is centrally located, within walking distance to the train station, (if it's not raining, you can walk) but if it is raining you can ask the hotel to pick you up, it's a two min drive. The staff was very friendly, professional, attentive, and very helpful! The hotel grounds are very old, it could use a light remodel, by now. We also had the absolute WORSE shower experience in my 15 years of traveling the world, I can't believe they have this type of shower with the worse water pressure I have ever experienced, the shower had a very old handheld shower as a showerhead! The hotel price was very expensive for a 4-star hotel pretending to be 5 stars. I didn't get a luxury feel at all, especially with that terrible shower. The hotel website did a fabulous job of conveying that luxury feel, however when you stay there, it's not like that at all. You can tell it was really lovely in its heyday and it's seen better days but not anymore. All in all, we enjoyed our stay very much, it was very clean, and I still recommend it for its proximity to everything in Interlaken and the lovely staff but don't expect a fancy hotel because it's not.

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Location

Consistently praised for a central setting near Interlaken Ost and within easy walking distance of town and both stations.

Related guest reviews

8

DOUGLAS

Mar 16, 2025

·

Stayed 3 nights

Hotel antigo mas conservado bom café da manhã localização otima

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8

Yaprak

Jun 1, 2024

·

Stayed 4 nights

The property is in a good location. Staff was very welcoming and helpful. Especially Shams in the front desk was very friendly and helped with all the things we ask for; thanks again. The property provided us bus tickets for transportation and also shuttle for the train station. The breakfast was good but I highly suggest them to expand their cheese options. The room was good with a nice view and balcony. They prepared some welcome chocolates and fruits for us. Unfortunately, the minibar is not refreshed very day. Overall I highly recommend the property :)

8

Hassan

Sep 26, 2023

·

Stayed 3 nights

Centrally located. Close to both train stations. Nice and clean hotel with friendly staff. Complimentary service to snd from train station.

10

Weldon

Mar 20, 2023

·

We were on the top floor of their newer building. Our room and the bathroom were huge. Very comfortable. Enjoyed a lovely dinner. All of their staff was lovely. Only downside was construction forced us to go outside in the rain between buildings. Not a big deal but not ideal. Hotel is a short, easy walk from either train station, or virtually anywhere in town

10

Alencar

Apr 21, 2024

·

Stayed 1 night

Hotel muito bom, bem localizado, funcionários cordiais e sempre dispostos a ajudar. Quartos espaçosos e limpos. Tem estacionamento fácil.

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10

Alisha

Feb 17, 2024

·

Stayed 1 night

Absolutely outstanding property and a delightful location!!

10

David

Jun 16, 2025

·

Stayed 1 night

People and food were great. A/C in room was great. 100 year old facility is beautiful in perfect location. some high quality floor stand fans around common areas would be an efficacious way to lessen Discomfort of high heat days.

10

Tim

Apr 30, 2023

·

Stayed 3 nights

We spent 3 nights at the Royal St Georges in Interlaken and had a great stay. The room was spacious and bright with an updated bathroom. All of the staff we interacted with were friendly and attentive. The location, close to Interlaken Ost, made it convenient to get to all of our activities.

10

Jinan

Jul 21, 2024

·

Stayed 2 nights

Great location

10

Patrick

Jan 1, 2026

·

Stayed 2 nights

La chambre, l'hôtel bien placé non loin de la gare Interlaken ost . L'accès en voiture tres facile avec le parking. Tres bel hotel

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Dining

Breakfast is widely complimented for quality and variety, and the on-site restaurant receives positive mentions. Occasional concerns include slow replenishment, limited choices for some diets, and extra charges for certain items.

Related guest reviews

8

DOUGLAS

Mar 16, 2025

·

Stayed 3 nights

Hotel antigo mas conservado bom café da manhã localização otima

Translate

6

ATIQ

Aug 21, 2025

·

Stayed 3 nights

The hotel building is great and it looks very nice. The rooms inside are also very nice. Clean and elegant. The furniture is old-style and very good. The service of the main hotel staff was good but the dining area staff service was terrible on the first day (except one younge server). First day, it felt like we came to the dining area of a no-star small hotel for breakfast. Long line up on the coffee machine, no refill in scrambled eggs for almost 20 minutes plus. even reminded a couple of staff members but they said they informed kitchen . nothing more they can do which understandable but even the manager was not helpful. not much good options of food in anyway especially for people of dietry restrictions . we went their for 25th wedding anniversary stay and paid high price but seems like i should have picked a different hotel. will never stay in this again or recommend anyone.

6

Hardik

Sep 23, 2025

·

Stayed 3 nights

Hotel staff and their manager needs to be more guest centric and approachable for guest needs. I had requested their shuttle to pick me up from Interlaken OST station but they didn’t respond initially for a few days and on the last day prior to my arrival, they responded they will arrange pick up but never confirmed my arrival time or any other details. Upon arrival, person who checked me in, said they check guest msgs every shift (which was not the case), dishonest response ruined our experience from the beginning. We had to walk with our luggage bags from train station to hotel and upon arrival their were not even apologetic about mess up. Front desk guy and their manager with bad attitude, I would not stay here again as I would spend this much money somewhere else. Their breakfast in the morning was best part, omelette was extra charge, $10 Swiss franks.

10

Sheila

Jul 26, 2023

·

Stayed 2 nights

I loved staying at this beautiful, historic hotel! We felt so welcome and safe here, and the bedroom and bathroom were very nice, comfortable, clean, spacious and peaceful, and have great views, at least on the upper floors. We stayed on the 5th floor, and had a wonderful view of the church and mountains. :) The restaurant is amazing! The food was top quality, and the service was superb. The huge breakfast buffet is included, and comes with cappuccinos, etc. You just have to ask. I highly recommend this wonderful hotel! :)

10

Bill

Sep 22, 2024

·

Stayed 3 nights

The hotel is old and the floors creep so can hear people walking in the room directly above ours. Hence people walking in the room above woke us up. Fixtures etc were very old The breakfast was super great.

10

Weldon

Mar 20, 2023

·

We were on the top floor of their newer building. Our room and the bathroom were huge. Very comfortable. Enjoyed a lovely dinner. All of their staff was lovely. Only downside was construction forced us to go outside in the rain between buildings. Not a big deal but not ideal. Hotel is a short, easy walk from either train station, or virtually anywhere in town

10

Karine

Mar 2, 2025

·

Stayed 1 night

Accueil pratique en pleine nuit Proche de la gare - service de navette possible Petit déjeuner exceptionnel Chambre spacieuse Produits de salle de bain haut de gamme

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6

Imran

May 14, 2025

·

Stayed 5 nights

Comfortable stay at the hotel. Staff was friendly and helpful. Breakfast was good too

10

David

Jun 16, 2025

·

Stayed 1 night

People and food were great. A/C in room was great. 100 year old facility is beautiful in perfect location. some high quality floor stand fans around common areas would be an efficacious way to lessen Discomfort of high heat days.

8

Tracy

May 28, 2024

·

Stayed 3 nights

We stayed in the modern part of the hotel and our room overlooked a small farm and construction. Loved interlaken … the breakfast was lovely

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AI-generated summary based on recent guest reviews

Month	Average price
January	$368
February	$391
March	$407
April	$443
May	$672
June	$764
July	$868
August	$788
September	$690
October	$526
November	$392
December	$464

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18	19
20 $392	21 $498	22 $601	23 $613	24 $370	25 $388	26 $540
27 $391	28 $377	29 $341	30 $782

Su	Mo	Tu	We	Th	Fr	Sa
				1 $282	2 $837	3 $415
4	5 $284	6	7 $1,036	8 $1,598	9 $330	10 $759
11 $333	12 $369	13 $590	14 $370	15 $414	16 $459	17 $396
18 $403	19 $396	20 $539	21 $464	22 $452	23 $753	24 $415
25 $886	26 $463	27 $419	28 $414	29 $485	30 $413	31 $417

Royal St. Georges Hotel Interlaken - MGallery Collection

Prices for Royal St. Georges Hotel Interlaken - MGallery Collection

Monthly average prices

About this property

Location

Room options

Modern, Air-Conditioned, Junior Suite, Balcony

Modern, Air-Conditioned Rooms, with Balcony

Historic, Customized Rooms in Baroque Style with a C and Balcony

Royal Suite, Balcony (Historic)

Family Apartment with a C, 1 Large Bed, Livingarea with Kitchen

Historic, Customized Rooms in Baroque Style with a C, No Balcony

Air-Conditioned Family Studio, 1 Large Bed, Living Area with Kitchen

Modern, Air-Conditioned Rooms, Without Balcony

Guest reviews of Royal St. Georges Hotel Interlaken - MGallery Collection

Who stays here?

What guests think

Property Policies

Check-in instructions

Security deposit

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FAQs about Royal St. Georges Hotel Interlaken - MGallery Collection

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