Name: Radisson Blu Hotel, Lucerne
Address: Inseliquai 12, Lucerne, Switzerland, Lucerne, Canton of Lucerne, CH
Price range: $318–$1,004 per night
Rating: 8.55

What guests think

At Radisson Blu Hotel, Lucerne, travellers praise the convenient setting near the train station and lake, modern spacious rooms with views, and generally friendly staff, making it a practical base for sightseeing and easy transport connections.

Guests also appreciate a sufficient gym and relaxation areas, and breakfast is frequently enjoyed. Recurring drawbacks include inconsistent air conditioning and occasional housekeeping lapses, plus mixed restaurant service, limited menu or variety, and breakfast pricing. Some report construction-related detours or blocked views, a slightly longer walk when the direct route is closed, and value concerns like high overall prices and costly parking. Overall, expect a modern, well-located stay with strong convenience and some service and maintenance variability.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Several reviews highlight a sufficient gym or relaxation setup and a nice spa area. Parking is available, though a few mention it can be expensive.

Related guest reviews

8

Tina

May 3, 2025

·

Stayed 2 nights

A typical radisson, clean, comfortable and great views from the room. Nice location. Nice spa area.

10

Horst

Dec 29, 2021

·

Stayed 1 night

Von der Parkgarage Lift direkt ins Zimmer, super! Weihnachtsrabatt bei Garage. Alles bestens, ausser in 1 Zimmer Duschgel leer und 3 Bett hat gefehlt, wurde aber innert Minuten erledigt. Sehr zuvorkommend beim Einchecken. Tolle Lage direkt beim KKL, das wir besucht hsben.

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10

Dieter

May 4, 2024

·

Stayed 1 night

Für Luzern ein top modernes, stylisches Hotel in bester Lage und mit sehr freundlichem Service selbst unter Stress.

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10

Cecilia

Apr 3, 2025

·

Stayed 6 nights

Stayed here with my family. Very accommodating. Clean, modern facilities. Friendly staff. However, they didn’t have any cribs or high chairs to accommodate infants. They only had rollaway beds for kids. Otherwise, enjoyed our stay. Beautiful hotel.

8

Mehmet Onursal

Dec 12, 2024

·

Stayed 1 night

Güzel manzaralı otoparklı iyi tesis

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10

Maksim

Jan 28, 2024

·

Stayed 1 night

Beautiful building, clean, modern and very conveniently close to train rail station.

10

Jackie

Aug 17, 2024

·

Stayed 4 nights

Beautiful hotel! Breakfast was outstanding!! The gym and relaxation area were also fabulous .

10

Michael

Jan 3, 2023

·

Stayed 19,356 nights

Great hotel beautifully located near the train station and by the lake. Friendly staff and quality facilities. Have been before and will go again

4

Donald

Jul 11, 2023

·

Stayed 1 night

Overpriced hotel and expensive parking. Honestly avoid it if you can.

10

Lino

Jan 3, 2026

·

Stayed 2 nights

-A localização é perfeita, apenas a alguns passos da estação central e do old tow, o café da manhã é gostoso, o quarto é grande e confortável mesmo na categoria mais básica, a academia é suficiente

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Cleanliness

Most guests find rooms and common areas clean, but multiple reviews report lapses such as dirty sheets or towels, lingering odors, missed cleaning, lint, and some bathroom or tub issues.

Related guest reviews

10

Shing

May 25, 2025

·

Stayed 1 night

Clean and nice room, good location, friendly and kind receptionist. Good breakfast.

6

Tere

Jul 18, 2024

·

Stayed 2 nights

The sheets in our bed were dirty!

6

Patrick

Apr 21, 2025

·

Stayed 2 nights

Vergessen Zimmer zu reinigen obwohl frei von 9 bis 15h

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10

Peter

Mar 8, 2025

·

Stayed 2 nights

Great team members, clean and well maintained property.

10

Diana

May 20, 2024

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Stayed 2 nights

It’s right beside Luzern train station but need to walk a big round from station to the hotel. Everything is comfortable except pillow is rather flat. Realized the housekeeping did not vacuum the room floor as hair of previous day can be seen on the floor.

10

lolita

May 27, 2025

·

Stayed 1 night

I recently stayed at this hotel and was really impressed by the property itself — it’s beautifully maintained, clean, and has a modern, welcoming atmosphere. The staff were also incredibly friendly, professional, and helpful throughout my stay.

8

Tatiana

Jan 10, 2024

·

Stayed 2 nights

There was a very strong cigarette smell in the room when we arrived. Towels were smelling too. Our room was updated, but unfortunately, instead of requested two separate beds, we've got one double bed with one blanket. Since I was traveling with my mother, it was not very convenient for us. Breakfast is overpriced. There were not many varieties and everything was the same every day. From the four-star hotel I would expect a bit more. There was an option to order omelette, but here it depends, who is preparing it. On the first day omelette was quite nice, but on the second day they just put all the vegetables in the middle without baking it. Hotel is very close to the train station, what is very practical. And we did not hear any noise from the station. The way to the hotel was fine during the daytime, but in the evening (around 6-7pm) there were some very dark areas without any light, which attracted some strange people with drugs and alcohol. It is an ok place for a short stay, maybe for a business trip. For a vacation I will check other options in other hotels first.

6

Abraham

May 27, 2024

·

Stayed 1 night

Le falta limpieza en baños

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10

Amy

Feb 26, 2026

·

Stayed 3 nights

Room was clean and helpful staff with my broken leg

10

fabian

Sep 13, 2025

·

Stayed 4 nights

This has to be one of the cleanest hotels i have stayed at. The staff is beyond helpful.. from great places to visit, and great restaurants other then the one on site. And to have the mountains in the brack drop when you walk out the lobby door.

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Rooms

Rooms are spacious, comfortable, and modern, with some offering lake or mountain views; a few face the rail lines with limited privacy. Several guests mention weak or faulty air conditioning and occasional dated elements.

Related guest reviews

8

Skaiste

Mar 3, 2025

·

Stayed 1 night

Great location central to everything you need in Lucerne. Room very spacious for Europe. Great shower and comfortable bed. Would definitely return and recommend

2

Zackery

Jun 29, 2023

·

Ac did not work upon check in. Property was fully booked so the larger room that I selected had to be down graded. The management refused the reduce my rate in order to match the room that I was moved to

6

John

Dec 1, 2025

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Stayed 1 night

Good location and hotel is fine but a bit dated.

10

Katiana

Jul 7, 2024

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Stayed 1 night

Loved this hotel - beautiful lake views and so close to all the important markers around the city.

8

Vijaya

Mar 22, 2025

·

Stayed 4 nights

Comfortable stay & convenient location but if you’re a solo female walking back from the station to the hotel, the route can be a bit stressful as there are young folks on motorbikes with roaring engines near the university area. Extremely convenient though for the trains & buses & very near to the lake & town. Our room, unfortunately had a view of the trains & connecting bridge with pedestrian thoroughfare - no privacy unless the curtains are drawn. Surprisingly well insulated from the outdoor noise,

10

Fabian

Jul 27, 2025

·

Stayed 1 night

New, spacious, property walking distance from central Lucerne.

10

Etter

Jan 2, 2025

·

Stayed 1 night

Great views, beautiful rooms

8

Deepak

Aug 18, 2025

·

Stayed 2 nights

Bed was good, AC was not that great ( not sure if there is ac or just fan) it was very hot when we stayed so that's why, usually it never gets this hot in Switzerland. Overall hotel is great and I recommend.

10

Lino

Jan 3, 2026

·

Stayed 2 nights

-A localização é perfeita, apenas a alguns passos da estação central e do old tow, o café da manhã é gostoso, o quarto é grande e confortável mesmo na categoria mais básica, a academia é suficiente

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10

Gor

Jul 2, 2025

·

Stayed 2 nights

Great property roomy and comfy

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Service

Staff are often friendly, helpful, and accommodating, but service can be inconsistent. Reports include rude or unresponsive interactions at check-in or in the restaurant, and problems with vouchers or reservation commitments.

Related guest reviews

10

Marjan

Jul 9, 2025

·

Stayed 3 nights

Staff was very helpful and polite. Access easy to public transport and restaurant

10

Cansu

Apr 8, 2025

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Stayed 1 night

Nice hotel Great location and breakfast! Clean and big rooms. There wasn't anything that we didn't like. The staff was very helpful.

10

Ryan

Jun 6, 2025

·

Stayed 2 nights

I had a great stay here! The service was outstanding!

4

Michael

Aug 13, 2025

·

Stayed 2 nights

gruppe på 4 personer - 2 oppgradering og 2 som fikk standard rom. lekket fra ac i taket, luktet sterkt av krydder, personalet i resepsjonen var lite hyggelige og til tider frekke.. ikke et sted jeg kommer tilbake til.

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10

lolita

May 27, 2025

·

Stayed 1 night

I recently stayed at this hotel and was really impressed by the property itself — it’s beautifully maintained, clean, and has a modern, welcoming atmosphere. The staff were also incredibly friendly, professional, and helpful throughout my stay.

2

jacquilene

Oct 18, 2025

·

Stayed 2 nights

night staff Kumar did not let us use the food and bev voucher. said it can only be used during daytime

10

Subhendu

Aug 26, 2025

·

Stayed 1 night

Without doubt, this was one of the best place we stayed in Switzerland. Starting from lobby / reception to restaurant staffs were extreamly cooperative and warm in receiving guests. The check in procedure is hassle free and the property is just facing the lake. Amazing stay we had during our visit.

6

Idelcio

Sep 20, 2025

·

Stayed 2 nights

Cheguei à noite com meu filho pequeno e busquei o restaurante para jantar, por volta das 19h. Simplesmente não quiseram oferecer refeições para mim e minha família sob o argumento de que o restaurante estava totalmente reservado. Detalhe: o restaurante estava completamente vazio! Os funcionários são rudes e extremamente despreparados. No café da manhã, me dirigi à mesa de meus pais que me aguardavam e a garçonete foi atrás de mim com extrema rispidez, me dizendo que eu não poderia sentar na mesa dos meus pais e precisaria esperar outra mesa. Meu filho começou a chorar quando percebeu tamanha grosseria. O serviço do hotel, de maneira geral, é péssimo, incapaz de atender famílias com crianças. Cobram um padrão Radisson Blu e entregam Radisson comum. Sendo assim, definitivamente não vale o que cobram!

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6

KIM HO

Jul 23, 2025

·

Stayed 1 night

The room is good but the check in experience is really bad. The staff at the check in counter is impolite and rude. He was not wearing a name tag and he almost broke our passports. He pressed our passports in 360 degree turn with “deadly force” and it was terrible. When he asked us to pay the city taxes, he just bang on the machine twice with his hand. I hope the hotel can do some training for the check-in counter staffs.

8

Anthony

Apr 10, 2025

·

Stayed 2 nights

Excellent location and nice rooms. The only drawback was that it has one restaurant with a menu offering only a few choices. Some staff in the restaurant need retraining to become more professional.

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Location

Widely praised for easy access to the station, lake, and old town, and generally quiet surroundings. Some note detours or a longer walk due to walkway closures and a less charming, university-adjacent area in parts.

Related guest reviews

6

Hardeep

Jun 10, 2024

·

Stayed 2 nights

Appears to be close to train station on google maps but it\'s actually a bit of a walk to get to it and somewhat inconvenient in terms of accessing the main attractions and areas of "hustle and bustle" of Lucerne. Seems to be located adjacent to a university campus so many college students in the area. Overall, staff is friendly and rooms are clean.

10

ALEJANDRO

Apr 12, 2024

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Stayed 1 night

Excellent hotel, just a few steps from the train station and all the main attractions in Lucerne.

8

aravindan

May 25, 2025

·

Stayed 1 night

The location is great. Walkable from the train station. Adjacent to the lake and all the activities the city has to offer

10

Mary

May 5, 2025

·

Stayed 2 nights

Very convenient to train station and old town.

8

Vijaya

Mar 22, 2025

·

Stayed 4 nights

Comfortable stay & convenient location but if you’re a solo female walking back from the station to the hotel, the route can be a bit stressful as there are young folks on motorbikes with roaring engines near the university area. Extremely convenient though for the trains & buses & very near to the lake & town. Our room, unfortunately had a view of the trains & connecting bridge with pedestrian thoroughfare - no privacy unless the curtains are drawn. Surprisingly well insulated from the outdoor noise,

8

Rolf

Aug 5, 2024

·

Stayed 1 night

Dejligt hotel som har alt inkl. Super service. Det ligger dog i et område der ikke er så charmerende, men det er meget tæt på.

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10

Zhefu

Nov 27, 2024

·

Stayed 1 night

Next to Luzern train station, there is a short-cut if you walk to the end of platform 15, there is an elevator connected to an overhead bridge linked to the hotel. Nice Thai restaurant just around the corner. Clean room and friendly staff.

8

Shanti

Aug 11, 2025

·

Stayed 1 night

Quiet safe neighbourhood, university nearby and 5 mins walk to the train station, very convenient

10

Lino

Jan 3, 2026

·

Stayed 2 nights

-A localização é perfeita, apenas a alguns passos da estação central e do old tow, o café da manhã é gostoso, o quarto é grande e confortável mesmo na categoria mais básica, a academia é suficiente

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10

Christina

Jul 22, 2024

·

Stayed 2 nights

Everything was great except for the fact that we stayed here because we thought it was connected to the bus station. Instead the walkway to the station was said to be under construction and unusable. As a consequence we had to walk around the station carrying many heavy bags.

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Dining

Breakfast is commonly described as tasty, with some special-diet options, and several enjoyed on-site meals. However, others cite high breakfast prices, limited variety or menu, and uneven professionalism or seating policies.

Related guest reviews

8

stephen

Jul 15, 2023

·

Stayed 3 nights

Front desk was 1/2 good and 1/2 bad. Maids were good. 42 dollar buffet breakfast was too high to try. Close to train station and bridge to old town. Room was clean and nice. Jack Daniels and coke was made with a thimble for the bourbon.

10

Lynn

Apr 15, 2025

·

Stayed 1 night

Loved this property-our room was lovely and comfortable and well appointed.. the restaurant and breakfast were delicious and comfortable and we loved the location- enjoyed a walk into town and a beautiful dinner- wish we could have stayed longer in this gorgeous city:)

10

Evangelyn

Dec 27, 2024

·

Stayed 5 nights

It’s very near to Lucerne Train station, making it a very good base to explore switzerland. It’s near to the lake Lucerne where u can take a ferry or a leisure walk around. There’s a Losteria restaurant (pizza and pasta) within 5 mins walk. The room is spacious and amentities are well stock. The room service menu are reasonably priced and tasty. Will stay here again when visiting Lucerne.

10

Renato

Oct 31, 2024

·

Stayed 3 nights

Excelente, penso que o café da manhã poderia variar mais, os dias que ficamos foram repetitivos.

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10

Gianna

Dec 15, 2025

·

Stayed 1 night

Vista para o lago. Staff excelente. Cafe da manha muito bom.

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10

Jackie

Aug 17, 2024

·

Stayed 4 nights

Beautiful hotel! Breakfast was outstanding!! The gym and relaxation area were also fabulous .

6

Idelcio

Sep 20, 2025

·

Stayed 2 nights

Cheguei à noite com meu filho pequeno e busquei o restaurante para jantar, por volta das 19h. Simplesmente não quiseram oferecer refeições para mim e minha família sob o argumento de que o restaurante estava totalmente reservado. Detalhe: o restaurante estava completamente vazio! Os funcionários são rudes e extremamente despreparados. No café da manhã, me dirigi à mesa de meus pais que me aguardavam e a garçonete foi atrás de mim com extrema rispidez, me dizendo que eu não poderia sentar na mesa dos meus pais e precisaria esperar outra mesa. Meu filho começou a chorar quando percebeu tamanha grosseria. O serviço do hotel, de maneira geral, é péssimo, incapaz de atender famílias com crianças. Cobram um padrão Radisson Blu e entregam Radisson comum. Sendo assim, definitivamente não vale o que cobram!

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10

Kathleen

Apr 11, 2025

·

Stayed 1 night

Easy walk from train station and all the shopping! Breakfast was a plus and loved that they had gluten free options!

10

Mathias

Jan 9, 2025

·

Stayed 1 night

Horrible straff at the restaurant They couldn’t arrange a table for us despite the restaurant was half full

8

Anthony

Apr 10, 2025

·

Stayed 2 nights

Excellent location and nice rooms. The only drawback was that it has one restaurant with a menu offering only a few choices. Some staff in the restaurant need retraining to become more professional.

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Month	Average price
January	$260
February	$233
March	$281
April	$360
May	$562
June	$712
July	$682
August	$673
September	$598
October	$448
November	$316
December	$345

Su	Mo	Tu	We	Th	Fr	Sa
				1 $493	2 $473	3 $622
4 $413	5 $389	6 $1,004	7 $470	8 $370	9 $381	10 $327
11 $397	12 $372	13 $372	14 $388	15 $351	16 $318	17 $358
18 $318	19 $372	20 $372	21 $344	22 $360	23 $329	24 $339
25 $326	26 $326	27 $326	28 $344	29 $384	30 $339	31 $339

Radisson Blu Hotel, Lucerne

Prices for Radisson Blu Hotel, Lucerne

Monthly average prices

About this property

Location

Room options

Standard Room

Premium Room, Lakeside

Premium Room

Junior Room

Suite Lakeside

Superior Room

Family Room

Guest reviews of Radisson Blu Hotel, Lucerne

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Radisson Blu Hotel, Lucerne

Considering this hotel for your Lucerne trip?

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18	19
20	21 $616	22 $625	23 $500	24 $489	25 $524	26 $630
27 $493	28 $531	29 $445	30 $445