Name: Hotel Casa Vertiz
Address: Reforma, 404, Ruta Independencia, Oaxaca, Oaxaca, Mexico, Oaxaca, Oaxaca, MX
Price range: $146–$606 per night
Rating: 8.97

What guests think

Hotel Casa Vertiz draws strong praise for its excellent central location, friendly staff, and clean, well-kept rooms, with many guests also enjoying the on-site restaurant and pleasant courtyard, making it a convenient base for exploring Oaxaca on foot.

Common drawbacks include small or dark rooms and noise for those near the restaurant or courtyard. Some report firm beds, intermittent TV issues, limited English at reception, and the rooftop bar not always open; construction noise and occasional service lapses were also noted. Expect a charming, centrally located boutique stay with a few trade-offs.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Guests like the courtyard restaurant, rooftop terrace, and the secure feel with a doorman. The rooftop bar is not always open, and restaurant/bar hours can be limited.

Related guest reviews

10

Carla

Mar 28, 2025

·

Stayed 5 nights

A lovely comfortable spot- a green oasis in the city. There is a lovely upstairs bar and lounge area but it was not open the 5 nights I stayed unfortunately. Room, bed, and bath were really comfortable and well appointed. I wish there was recycling for the plastic water bottles. Restaurant was solid for breakfast.

10

Lucia

Mar 3, 2024

·

Stayed 7 nights

Muy buena ubicación, excelente atención del personal, sientes la seguridad, te ayudan en todo, una actitud de servicio. Nos gustó mucho el restaurant, es buen lugar para desayunar. Solo siento que el bar del rooftop, no esté disponible todas las noches… solo algunas

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10

Alex

Jun 3, 2023

·

Stayed 4 nights

Perfect place to stay in Oaxaca! It’s nice and close to a ton of restaurants, bars, museums and galleries. The room was impeccably clean everyday and always looking great. Staff was very friendly and willing to help. They have a doorman 24/7 and lock the doors at sundown so that made me feel extra secure and helped me sleep easy. Can’t beat this place for the price. Would absolutely book again.

8

Wendy

Aug 29, 2023

·

Servicio de alimentos muy bueno, el desayuno nos encanto, es un hotel tranquilo y cómodo, la zona donde está ubicado es muy fácil de caminar al rededor, súper cerca de Santo Domingo. Los únicos puntos a mejorar es que la terraza del hotel no estaba en servicio y permanecía cerrada, también sobre el personal de recepción (un hombre) al inicio mencionó que nuestra reserva no se encontraba, y fue algo tardado rastrearla por medio del código de expedía, también una vez que la encontró quiso hacernos un cargo extra y que era necesario pagarlo solo en efectivo y sin dar un comprobante o recibo, lo cual se nos hizo súper raro ya que ya estaba liquidada la reservación. El resto del personal no hubo tema y fueron muy amables

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10

Romano

May 1, 2023

·

Stayed 3 nights

Central, close to everything. Beautiful cozy ambience, with a great terrace.

10

Lisa

Jul 16, 2025

·

Stayed 2 nights

It was low season and my friend and I enjoyed the hotel. We had breakfast at their hotel restaurant.

10

Kayci

Jan 26, 2026

·

Stayed 3 nights

Fabulous service, location great, wonderful restaurant

10

Pam

Sep 29, 2025

·

Stayed 5 nights

Great location! Clean! Friendly helpful staff! Good restaurant and bar!

4

Vered

Jan 30, 2024

·

Stayed 6 nights

We stayed at the hotel 6 nights and overall was disappointing. The photos of the hotel are misleading as provide an impression that you can enjoy sitting in the main area only to realize that it’s a sinking room and there is no lobby and sitting area in the hotel except 2 arm chairs. Moreover, the entrance of the hotel looks like a back entrance to a restaurant where several rooms with empty fridges and hotel inventory is stored. We received 1 day before check out a notice that a taxi is waiting for us to leave the hotel, and only after inquiring the hotel staff realized it made a Mistake. While a hotel staff, hardly knowing any English, at the reception agreed for our late check out in the day of stay, she didn’t inform the receptionist the following day who was about to charge us extra for late check out. We had to argue with the staff convincing of their mistake. The only food compliment I can give is to the wonderful room cleaning staff who cleaned the room and arranged it nicely. What else was disturbing is that there were no fridges in the rooms, an appliance you would expect considering the room price per Night. Overall impression was disappointing. I am attaching some photos to reflect the view from the main entrance and main area of the hotel.

10

Venessa

Sep 23, 2025

·

Stayed 2 nights

We were very pleased with how exceptionally clean our room was. The hotel is very secure and quiet at night. Staff were all very friendly and helpful. Shops and restaurants are within walking distance. The only downfall was the valet parking has a 15-20 minute wait but you can call ahead before your arrival.

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Cleanliness

Rooms and common areas are consistently described as very clean and well maintained. A few guests mentioned delayed housekeeping or minor wear like frayed towels.

Related guest reviews

10

lorena

Jul 16, 2025

·

Stayed 5 nights

Everything went great. Compared to other areas in the city, this hotel was very quiet as the rooms are all towards the back of the property with the restaurant taking up the front. Everything was very clean and new looking. The room was very aesthetically pleasing. Would definitely stay again.

6

ELENA

Jun 29, 2023

·

Stayed 2 nights

Siempre que voy a Oaxaca, me quedo aquí. Es una casa muy linda, ubicada perfectamente para caminar el centro y con cuartos amplios y cómodos. Esta vez hubo un par de cosas que no me gustaron: mi cuarto estaba frente a la recepción y el patio donde montan el desayuno así que desde antes de las 7 am se escuchaba todo el ruido del montaje, los platos, los cubiertos... mucho ruido muy molesto. Lo otro que no me gustó fué que un dia regresamos al hotel a las 5 pm y aún no habian pasado a limpiar el cuarto.

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10

Gloria

Jul 11, 2025

·

Stayed 3 nights

This hotel was a 10/10! My family and I lived it. It’s so beautiful and clean. Well maintained and staff is super friendly. I would definitely recommend this hotel for anyone coming to Oaxaca❤️

10

William

Jun 9, 2025

·

Stayed 5 nights

Friendly staff. Great location. Super clean, quiet and safe!

8

Norma

Oct 3, 2024

·

Stayed 3 nights

Muy limpio todo

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10

Helen Catrece

Jan 26, 2026

·

Stayed 4 nights

Everything; service, cleanliness, restaurant, ambiance, location

10

Maria

Feb 16, 2026

·

Stayed 1 night

Excelente ubicación, habitaciones limpias y muy bien conservadas

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10

Mercedes

Jun 27, 2025

·

Stayed 5 nights

Es un hotel de pocos cuartos ,lo que hace que sea muy cómodo. La limpieza de los cuartos es muy buena y tienen cuánto detalle se necesite,la cama es muy cómoda y agradable,tienen un café muy rico para prepararse ,es un hotel muy bien situado ,puedes ir caminando a los lugares de interés

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10

Arun T

Jan 2, 2026

·

Stayed 1 night

Clean rooms with a great courtyard for food

8

Brian

Feb 20, 2026

·

Stayed 4 nights

Nice staff, clean room. Great location.

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Rooms

Rooms are comfortable but often small, and some lack exterior windows or natural light. Expect occasional noise near the restaurant and some firm mattresses; AC generally works well.

Related guest reviews

10

Roxanne

Apr 15, 2025

·

Stayed 4 nights

Super clean. Very well maintained. Rooms are a little small, but it works.

8

sean

Oct 18, 2025

·

Stayed 4 nights

Positives: Location was great. Staff were very friendly. Rooms were cleaned very well. Courtyard area was very nice. Food at the restaurant was good. Negatives: Our room was quite dark and didn’t have much natural light. Wifi in our room wasn’t very good and would drop out often and was generally very slow during our 4 day stay. Our room (#101) was close to the restaurant so it was quite noisy. This was an issue in the morning as staff are setting up early for breakfast so it wakes you up. Overall our stay was OK, but I would avoid room #101. We tried to swap rooms but there was none available when we asked.

8

Leda

Nov 7, 2025

·

Stayed 2 nights

Nice place. Clean. Small rooms. Great service. Food is tasty. Good location to walk everywhere.

8

Eli

Dec 28, 2024

·

Stayed 6 nights

A beautiful hotel in an excellent location — walking distance to everything in Oaxaca centro but on a somewhat quieter street. The food is pretty good, but you can get much better for the price elsewhere in Oaxaca. The shower was excellent. Our biggest complaint was that our bed was very hard and uncomfortable.

8

Carlos

Nov 29, 2025

·

Stayed 2 nights

The room was very nice, we had a major issue with the TV during our 3 night stay. Staff would try and fix it and would not resolve the issue

10

DALTON

May 29, 2023

·

Stayed 3 nights

Very friendly staff, nice courtyard, solid bar on the roof. Showers were hot with good water pressure. They cleaned our room each day. If I had to be nit-picky I would say that our bed was a little too hard. But overall, we had a good time and enjoyed our stay.

10

Jean

Aug 12, 2025

·

Stayed 2 nights

Beautiful hotel. Our room was updated and the ac worked great. Best bang for the buck of any hotel we stayed at in Oaxaca

10

Cecilia

Nov 23, 2025

·

Stayed 5 nights

Casa Vertiz is a lovely old property that has been restored with lovely touches and beautiful details. It sits in a perfect spot near all of downtown touring spots , so very walkable. The staff is kind and property secured with guard by10 pm. My only complaint is the noise from maids and personnel inside, as it is a small “hotel”. I specifically asked for an upstairs room ( noting other reviews about noise) and they were not able to accommodate. Altogether a nice stay but small rooms and bit noisy.

6

Susan

Mar 16, 2023

·

Stayed 4 nights

Our room did not have a window facing out, only to the courtyard. The staff spoke very little English. The coffee in the morning space was terrible. The coffee I made in the room was excellent. The room was comfortable. Bathroom good. Towels ok but frayed. There is AC.

4

Tania

Nov 4, 2025

·

Stayed 2 nights

The TV never worked. Other guests were fighting outside really late at night. Then we heard a lady crying. Nobody ever came to stop the fight.

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Service

Staff are frequently described as friendly, attentive, and helpful. There are isolated complaints about inconsistent service, limited English at reception, and occasional miscommunications.

Related guest reviews

10

Jesus

Jan 27, 2026

·

Stayed 1 night

La ubicación del hotel es excelente al igual que el servicio de todo el personal

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10

Tyler

Nov 8, 2025

·

Stayed 1 night

Great room, great location, and very friendly, attentive staff.

8

John

Jan 29, 2025

·

Stayed 3 nights

The staff is what makes Casa Vertiz special. They were highly courteous and kind. In fact the desk clerk was so helpful in sending a courier to deliver a package we left at the hotel. Please share my gratitude with her! And even beyond that, my appreciation extends to all members of the staff who were just perfect. Like i said earlier, they were what made my stay at Casa Vertiz a great one! Thanks!

10

jovani

Oct 20, 2025

·

Stayed 1 night

The staff( front desk, waiters) were extremely helpful and kind. I will be returning.

10

jorge alberto

Jul 9, 2024

·

Stayed 3 nights

Excellent place to stay, very helpful and friendly staff, definitely would stay at Vertiz again

2

Paris

May 16, 2025

·

Stayed 1 night

Horrible mi experiencia, pésimo servicio y cero empatía. El encargado o gerente nunca estuvo disponible, según siempre estuvo fuera del hotel y jamás dieron el nombre del encargado ya que no lo podían dar. Pésimo en todo, cero servicio!

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10

Kayci

Jan 26, 2026

·

Stayed 3 nights

Fabulous service, location great, wonderful restaurant

10

J. Nestor

Jul 22, 2025

·

Stayed 3 nights

Buen lugar y muy bien ubicado. Solo tuvimos un problema con la actitud de un guardia al llegar. Lo demás excelente

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4

Vered

Jan 30, 2024

·

Stayed 6 nights

We stayed at the hotel 6 nights and overall was disappointing. The photos of the hotel are misleading as provide an impression that you can enjoy sitting in the main area only to realize that it’s a sinking room and there is no lobby and sitting area in the hotel except 2 arm chairs. Moreover, the entrance of the hotel looks like a back entrance to a restaurant where several rooms with empty fridges and hotel inventory is stored. We received 1 day before check out a notice that a taxi is waiting for us to leave the hotel, and only after inquiring the hotel staff realized it made a Mistake. While a hotel staff, hardly knowing any English, at the reception agreed for our late check out in the day of stay, she didn’t inform the receptionist the following day who was about to charge us extra for late check out. We had to argue with the staff convincing of their mistake. The only food compliment I can give is to the wonderful room cleaning staff who cleaned the room and arranged it nicely. What else was disturbing is that there were no fridges in the rooms, an appliance you would expect considering the room price per Night. Overall impression was disappointing. I am attaching some photos to reflect the view from the main entrance and main area of the hotel.

10

Rocio

Nov 29, 2025

·

Stayed 5 nights

Casa Vertiz was an excellent choice for us, we found clean rooms, great service, good food, the people was very friendly and helpful. I will definitely will stay here next time I visit Oaxaca.

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Location

Excellent central location near Santo Domingo and major sights, with easy walking to restaurants, shops, and pedestrian streets. Several guests also found the street comparatively quiet at night.

Related guest reviews

10

Alanna

Jun 9, 2025

·

Stayed 8 nights

Visiting for research at Santo Domingo just around the corner - couldn't recommend this spot with more enthusiasm! The staff were courteous, helpful, and multi-lingual. Restaurant had a good selection and everything I tried was nicely prepared and very tasty. The hotel itself is beautiful, with many thoughtful details to make your stay a pleasant one. In room coffee, with AC and hot water on demand, for those who care about such things.

10

Diana

Nov 18, 2025

·

Stayed 3 nights

Hotel muy céntrico. Lo encontramos muy agusto, limpio y con un personal muy amable. Cuenta con un restaurante delicioso.

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10

Lea

Sep 12, 2024

·

Stayed 3 nights

The location of the property was excellent. Everything was walkable including botanical gardens. Great restaurants and walking pede streets closed to traffic.

10

Tyler

Nov 8, 2025

·

Stayed 1 night

Great room, great location, and very friendly, attentive staff.

10

William

Jun 9, 2025

·

Stayed 5 nights

Friendly staff. Great location. Super clean, quiet and safe!

10

Helen Catrece

Jan 26, 2026

·

Stayed 4 nights

Everything; service, cleanliness, restaurant, ambiance, location

10

Maria

Feb 16, 2026

·

Stayed 1 night

Excelente ubicación, habitaciones limpias y muy bien conservadas

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10

Romano

May 1, 2023

·

Stayed 3 nights

Central, close to everything. Beautiful cozy ambience, with a great terrace.

10

Cecilia

Nov 23, 2025

·

Stayed 5 nights

Casa Vertiz is a lovely old property that has been restored with lovely touches and beautiful details. It sits in a perfect spot near all of downtown touring spots , so very walkable. The staff is kind and property secured with guard by10 pm. My only complaint is the noise from maids and personnel inside, as it is a small “hotel”. I specifically asked for an upstairs room ( noting other reviews about noise) and they were not able to accommodate. Altogether a nice stay but small rooms and bit noisy.

8

Brian

Feb 20, 2026

·

Stayed 4 nights

Nice staff, clean room. Great location.

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Dining

The on-site restaurant earns strong reviews, especially for breakfast and overall quality. Some guests noted limited hours and that the rooftop bar is not always open.

Related guest reviews

10

Alanna

Jun 9, 2025

·

Stayed 8 nights

Visiting for research at Santo Domingo just around the corner - couldn't recommend this spot with more enthusiasm! The staff were courteous, helpful, and multi-lingual. Restaurant had a good selection and everything I tried was nicely prepared and very tasty. The hotel itself is beautiful, with many thoughtful details to make your stay a pleasant one. In room coffee, with AC and hot water on demand, for those who care about such things.

10

Diana

Nov 18, 2025

·

Stayed 3 nights

Hotel muy céntrico. Lo encontramos muy agusto, limpio y con un personal muy amable. Cuenta con un restaurante delicioso.

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10

Jillian

Jan 30, 2024

·

Stayed 3 nights

The staff were very helpful and the restaurant was great! Beautiful courtyard, comfortable rooms and AC. Great location for walking around Oaxaca.

8

sean

Oct 18, 2025

·

Stayed 4 nights

Positives: Location was great. Staff were very friendly. Rooms were cleaned very well. Courtyard area was very nice. Food at the restaurant was good. Negatives: Our room was quite dark and didn’t have much natural light. Wifi in our room wasn’t very good and would drop out often and was generally very slow during our 4 day stay. Our room (#101) was close to the restaurant so it was quite noisy. This was an issue in the morning as staff are setting up early for breakfast so it wakes you up. Overall our stay was OK, but I would avoid room #101. We tried to swap rooms but there was none available when we asked.

10

Lucia

Mar 3, 2024

·

Stayed 7 nights

Muy buena ubicación, excelente atención del personal, sientes la seguridad, te ayudan en todo, una actitud de servicio. Nos gustó mucho el restaurant, es buen lugar para desayunar. Solo siento que el bar del rooftop, no esté disponible todas las noches… solo algunas

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8

Leda

Nov 7, 2025

·

Stayed 2 nights

Nice place. Clean. Small rooms. Great service. Food is tasty. Good location to walk everywhere.

8

Eli

Dec 28, 2024

·

Stayed 6 nights

A beautiful hotel in an excellent location — walking distance to everything in Oaxaca centro but on a somewhat quieter street. The food is pretty good, but you can get much better for the price elsewhere in Oaxaca. The shower was excellent. Our biggest complaint was that our bed was very hard and uncomfortable.

10

Lisa

Jul 16, 2025

·

Stayed 2 nights

It was low season and my friend and I enjoyed the hotel. We had breakfast at their hotel restaurant.

10

Kayci

Jan 26, 2026

·

Stayed 3 nights

Fabulous service, location great, wonderful restaurant

10

Arun T

Jan 2, 2026

·

Stayed 1 night

Clean rooms with a great courtyard for food

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1 $190	2 $189	3 $202
4 $195	5 $163	6 $194	7	8 $194	9 $216	10 $166
11 $163	12 $167	13 $167	14 $216	15	16	17
18 $167	19 $182	20 $178	21 $167	22 $153	23 $171	24 $606
25 $596	26 $479	27 $461	28 $496	29 $496	30	31

Hotel Casa Vertiz

About this property

Location

Room options

Standard Room, 1 Queen Bed

Room, 2 Queen Beds

Superior Room

Guest reviews of Hotel Casa Vertiz

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Hotel Casa Vertiz

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18 $158	19 $183
20 $174	21 $148	22 $148	23 $146	24	25	26
27 $149	28 $157	29 $157	30 $160