Hotel Sunroute Plaza Shinjuku
$157
/ night
Avg. for September
Prices for Hotel Sunroute Plaza Shinjuku
Select dates to see prices and availability
$157
/ night
Avg. for September
Monthly average prices
Nightly prices at Hotel Sunroute Plaza Shinjuku average $119 in August, the cheapest month, and $214 in November, the most expensive, based on the last 12 months.
| Month | Average price |
|---|---|
| January | $135 |
| February | $145 |
| March | $163 |
| April | $184 |
| May | $182 |
| June | $134 |
| July | $132 |
| August | $119 |
| September | $157 |
| October | $208 |
| November | $214 |
| December | $176 |
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F
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A
M
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Sep · $157
S
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Most expensive: November (~$214)
Cheapest: August (~$119)
About this property
Stay in a spa hotel with 624 rooms, two restaurants, and convenient access to Shibuya Crossing and Shinjuku Gyoen National Garden.
Location
Near a metro station, Hotel Sunroute Plaza Shinjuku is in Shibuya, a walkable area in Tokyo with good airport proximity and shopping. Tokyo Midtown and Roppongi Hills are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Ueno Park and Tokyo Bay. Looking to enjoy an event or a game? See what's going on at MUFG Stadium or Tokyo Dome. Guests appreciate the hotel's convenience to public transportation: Shinsen-Shinjuku Station is just steps away and Shinjuku-nishiguchi Station is 5 minutes by foot.
Parking
Restaurant
Non-Smoking Rooms
Dry Cleaning
Banquet Facilities
Currency Exchange
Room options
9
Standard Triple Room
Room details
2 Twin Beds
and 1 Sofa Bed
Sleeps 3
291 ft²
City ViewAir ConditioningHeatingRefrigerator
3
[Pure Wellness Room] Deluxe Twin Room with Sofa
Room details
2 Twin Beds
Sleeps 2
301 ft²
City ViewAir ConditioningHeatingRefrigerator
4
Standard Queen Room
Room details
1 Queen Bed
Sleeps 2
205 ft²
City ViewAir ConditioningHeatingRefrigerator
5
Standard Single Room
Room details
1 Full Bed
172 ft²
City ViewAir ConditioningHeatingRefrigerator
8
Standard Twin Room
Room details
2 Twin Beds
Sleeps 2
248 ft²
City ViewAir ConditioningHeatingRefrigerator
5
Economy Double Room
Room details
1 Full Bed
Sleeps 2
172 ft²
City ViewAir ConditioningHeatingRefrigerator
3
[Pure Wellness Room] Deluxe Triple Room
Room details
2 Twin Beds
and 1 Sofa Bed
Sleeps 3
301 ft²
City ViewAir ConditioningHeatingRefrigerator
Guest reviews of Hotel Sunroute Plaza Shinjuku
8.5
Very good
Based on 27,457 verified reviews
Who stays here?
Business
9%
Couple
39%
Family
26%
Group
15%
Solo
9%
What guests think
AI-generated summary based on recent guest reviews
At Hotel Sunroute Plaza Shinjuku, reviewers consistently praise the central, walkable location by Shinjuku Station and the convenience of the Airport Limousine stop, along with friendly staff, generally clean rooms, and handy self-serve amenities and laundry.
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What guests think
At Hotel Sunroute Plaza Shinjuku, reviewers consistently praise the central, walkable location by Shinjuku Station and the convenience of the Airport Limousine stop, along with friendly staff, generally clean rooms, and handy self-serve amenities and laundry.
Rooms are typically compact and quiet, with some larger options, though several guests note firm beds or pillows and areas that feel dated. Breakfast draws frequent compliments but variety and coffee quality get mixed feedback, and the bar’s hours can be limited. Service is widely described as helpful, while kiosk-based check-in is efficient yet less personal and early check-in is rarely granted. Overall, expect a convenient, efficient base for exploring Tokyo.
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AI-generated summary based on recent guest reviews
Facilities
Useful features include an on-site Airport Limousine bus stop, self-service toiletries, coin laundry and vending machines; some floors also have microwaves. Several guests mention the hotel bar being closed or closing early.
Related guest reviews
10
Albert
Jan 7, 2026
·
Stayed 5 nights
Will definitely stay here again and will recommend friends who want to stay in Shinjuku. Check in was a breeze. Room was clean and a good size considering Japan. AC was cold, netflix was available. Bed was slightly raised so you’re able to fit luggage was a game changer for maximizing space. Walls were thick, I barely heard neighbors, only light muffles when people were passing in the hallway. Train station is 3-10 mins away depending on which line you take. Best perk of this hotel is that the limousine airport bus stop is right outside making this the best place to end our trip. Hassle free traveling. Loved staying here.
Will definitely stay here again and will recommend friends who want to stay in Shinjuku. Check in was a breeze. Room was clean and a good size considering Japan. AC was cold, netflix was available. Bed was slightly raised so you’re able to fit luggage was a game changer for maximizing space. Walls were thick, I barely heard neighbors, only light muffles when people were passing in the hallway. Train station is 3-10 mins away depending on which line you take. Best perk of this hotel is that the limousine airport bus stop is right outside making this the best place to end our trip. Hassle free traveling. Loved staying here.
10
William
Nov 20, 2025
·
Stayed 18 nights
This is a Fantastic Hotel, with Fantastic staff. Whom are all polite, helpful, and courteous, regardless of the situation you find yourself in. The hotel has various amenities over several floors. ( Microwave Ovens / Washer Driers, and Vending Machines ) and the food in the Hotel is Excellent. The rooms are spacious and spotless, even the cleaning staff are polite, helpful, and courteous. The local amenities are all well within walking distance ( Shinjuku Railway Station, Various Large Department Stores, Various Small Convince Stores, Post Office, Etc ) The only thing the hotel cant guarantee is the weather, although they will supply you with umbrellas if it rains. I have stayed at this Hotel several time in the past and I will certainly stay at the "Sun Route Plaza" in the future.
This is a Fantastic Hotel, with Fantastic staff. Whom are all polite, helpful, and courteous, regardless of the situation you find yourself in. The hotel has various amenities over several floors. ( Microwave Ovens / Washer Driers, and Vending Machines ) and the food in the Hotel is Excellent. The rooms are spacious and spotless, even the cleaning staff are polite, helpful, and courteous. The local amenities are all well within walking distance ( Shinjuku Railway Station, Various Large Department Stores, Various Small Convince Stores, Post Office, Etc ) The only thing the hotel cant guarantee is the weather, although they will supply you with umbrellas if it rains. I have stayed at this Hotel several time in the past and I will certainly stay at the "Sun Route Plaza" in the future.
10
Yi
Jan 10, 2026
·
Stayed 7 nights
Everything is great! The bus to the airport is super convenient!
Everything is great! The bus to the airport is super convenient!
8
Leigh
Oct 2, 2025
·
Stayed 3 nights
Good location, easily accessible via the limousine airport bus as it stops right outside. My room was very compact but had everything I needed. Breakfast was ok. All staff were lovely. We like to have a wee night cap on returning to the hotel in the evening, but the bar was closed the first night of our stay then closed at 10pm the following nights so we went elsewhere. Quite expensive for what you get.
Good location, easily accessible via the limousine airport bus as it stops right outside. My room was very compact but had everything I needed. Breakfast was ok. All staff were lovely. We like to have a wee night cap on returning to the hotel in the evening, but the bar was closed the first night of our stay then closed at 10pm the following nights so we went elsewhere. Quite expensive for what you get.
8
Kin
Oct 8, 2025
·
Stayed 2 nights
Very convenient location to shopping areas and the train station. If you are planning to spend more time in Shinjuku than other areas this is a good choice for hotel. There is also airport bus shuttle which stopped right at this hotel. If you have heavy luggage it is a definite plus. The luggage storage area in the lobby is inside a barrier where there were 3 staff standing by when we pick up our luggage. I feel our luggage was well taken care of.
Very convenient location to shopping areas and the train station. If you are planning to spend more time in Shinjuku than other areas this is a good choice for hotel. There is also airport bus shuttle which stopped right at this hotel. If you have heavy luggage it is a definite plus. The luggage storage area in the lobby is inside a barrier where there were 3 staff standing by when we pick up our luggage. I feel our luggage was well taken care of.
10
Tanya
Jul 23, 2025
·
Stayed 4 nights
There are combination laundry machine/ dryers on every second level and you can use your mastercard, suica card etc to operate instead of coins. Very handy, and you can watch your laundry wash/dry timer on your tv in your room so you dont have to keep checking on it. There is also vending machines on every other floor with varierty of cold drinks. They give you pyjamas and wabaki (room sandals) to use. Good experience There is a chinese food across the road and kombini stores all around. Quick walk to Shinjuku station and safe area.
There are combination laundry machine/ dryers on every second level and you can use your mastercard, suica card etc to operate instead of coins. Very handy, and you can watch your laundry wash/dry timer on your tv in your room so you dont have to keep checking on it. There is also vending machines on every other floor with varierty of cold drinks. They give you pyjamas and wabaki (room sandals) to use. Good experience There is a chinese food across the road and kombini stores all around. Quick walk to Shinjuku station and safe area.
10
Alejandro
Oct 20, 2025
·
Stayed 6 nights
The laundry set up was great.
The laundry set up was great.
8
N
Oct 22, 2025
·
Stayed 1 night
The services at the check in/out or guest services were quite professional and efficient. They were dedicated to serving their guests. The amount of extras they provided in their lobby was incredible and thoughtful. (Razors, washcloths, toothbrush, toothpaste, hair creams, face creams, bath petals, etc.) It was very thoughtful to be able to turn to a tv channel to see which machines on which floors were available. There were only about 2 machines on each floor of the hotel and not every floor had a laundry room) Three major deficits were the functionality of the all in one washer/dryer unit. (It was very pricey because the dryers weren’t efficient and we continued to use coin after coin to get the clothes dry, for more than $220 per night, the rooms were TINY, even with one double bed in the room, and lastly the two restaurants inside of the hotel plaza, had very limited hours and the prices were a bit higher than they should have been. Overall, because of the pleasantness of the front desk workers, the niceness of the lobby, and the variety of the the free items in the lobby, I’d stay there again.
The services at the check in/out or guest services were quite professional and efficient. They were dedicated to serving their guests. The amount of extras they provided in their lobby was incredible and thoughtful. (Razors, washcloths, toothbrush, toothpaste, hair creams, face creams, bath petals, etc.) It was very thoughtful to be able to turn to a tv channel to see which machines on which floors were available. There were only about 2 machines on each floor of the hotel and not every floor had a laundry room) Three major deficits were the functionality of the all in one washer/dryer unit. (It was very pricey because the dryers weren’t efficient and we continued to use coin after coin to get the clothes dry, for more than $220 per night, the rooms were TINY, even with one double bed in the room, and lastly the two restaurants inside of the hotel plaza, had very limited hours and the prices were a bit higher than they should have been. Overall, because of the pleasantness of the front desk workers, the niceness of the lobby, and the variety of the the free items in the lobby, I’d stay there again.
10
Marijana
Oct 15, 2025
·
Stayed 5 nights
Will stay again! Hotel is easy to get to with airport bus. Airport bus is easy to find at the airport, there is a bus counter at airport to buy tickets. Kids can sit in parents lap. Hotel is close to shinjuku express bus station for early bus rides back to airport and by subway stations. There is a family mart across th street and 7/11 around the corner. Hotel has microwave and laundry in common areas. Laundry ranges 600yen to 300yen. Coins only and front desk can exchange yen coins. Easy to walk to shibuya and harajuku, lots to do in the area around the hotel. Rooms were clean, we had two kids and two adults and got the room with an extra twin bed but didn’t need it. The beds are big enough for two. Definitely recommend.
Will stay again! Hotel is easy to get to with airport bus. Airport bus is easy to find at the airport, there is a bus counter at airport to buy tickets. Kids can sit in parents lap. Hotel is close to shinjuku express bus station for early bus rides back to airport and by subway stations. There is a family mart across th street and 7/11 around the corner. Hotel has microwave and laundry in common areas. Laundry ranges 600yen to 300yen. Coins only and front desk can exchange yen coins. Easy to walk to shibuya and harajuku, lots to do in the area around the hotel. Rooms were clean, we had two kids and two adults and got the room with an extra twin bed but didn’t need it. The beds are big enough for two. Definitely recommend.
8
Andy
Oct 31, 2025
·
Stayed 6 nights
Staff was friendly and communicated in English. I was able to rent a lint roller and scissors with no problems and they were delivered to the room by a cute robot friend!
Staff was friendly and communicated in English. I was able to rent a lint roller and scissors with no problems and they were delivered to the room by a cute robot friend!
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AI-generated summary based on recent guest reviews
Cleanliness
Most guests find the hotel and rooms clean, but recurring comments mention worn carpets, occasional dust or missed spots, and some bathroom odors. Overall standards are good, though not flawless.
Related guest reviews
6
Sheetal
May 27, 2025
·
Stayed 2 nights
Hotels lobby is beautiful and looks updates. Staff are great. Easy process to check in and out. The hotel rooms and hallways are old and need an update. Room tables dressers all scratched and bathroom tubs are browning. Carpet also needs some love. Clean but needs an update.
Hotels lobby is beautiful and looks updates. Staff are great. Easy process to check in and out. The hotel rooms and hallways are old and need an update. Room tables dressers all scratched and bathroom tubs are browning. Carpet also needs some love. Clean but needs an update.
10
Susana
Nov 9, 2025
·
Stayed 5 nights
Very clean room, small but good enough for Japan size hotel rooms. Loved the supply of toiletries in the lobby. Comfortable bed and conveniently located to a lot of sightseeing places.
Very clean room, small but good enough for Japan size hotel rooms. Loved the supply of toiletries in the lobby. Comfortable bed and conveniently located to a lot of sightseeing places.
4
SooYoul
Nov 9, 2025
·
Stayed 2 nights
객실 카페트 청소가 아주 불결합니다
객실 카페트 청소가 아주 불결합니다
10
YAN
Feb 13, 2025
·
Stayed 3 nights
Location is convenient. Plenty of amenities for choose and take in lobby. Room was clean but dated. Need refurbishment.
Location is convenient. Plenty of amenities for choose and take in lobby. Room was clean but dated. Need refurbishment.
10
Kelly
Aug 24, 2025
·
Stayed 2 nights
Pros: Very convenient location; close to train stations, shopping, and dining; very walkable; hotel is clean and safe; kiosk-based check-in and check-out; use magnetic signages on door to request different level of housekeeping service, friendly English-speaking staff Very minor cons - Bathroom ventilation not very good leading to musty smell (make sure to leave the bathroom door open after shower to alleviate this issue), towels are very thin
Pros: Very convenient location; close to train stations, shopping, and dining; very walkable; hotel is clean and safe; kiosk-based check-in and check-out; use magnetic signages on door to request different level of housekeeping service, friendly English-speaking staff Very minor cons - Bathroom ventilation not very good leading to musty smell (make sure to leave the bathroom door open after shower to alleviate this issue), towels are very thin
10
Joseph
Dec 12, 2025
·
Stayed 5 nights
Excellent hotel. Customer service was spot on. Very clean.
Excellent hotel. Customer service was spot on. Very clean.
6
Cory
Nov 12, 2025
·
Stayed 5 nights
overall clean and good place
overall clean and good place
6
HAN YI
Feb 7, 2026
·
Stayed 1 night
床底下有垃圾袋未清
床底下有垃圾袋未清
6
HSIULAN
Feb 2, 2025
·
Stayed 8 nights
房間地毯很髒，廁所一直有股臭味，洗衣機常常有人洗完不拿，讓人很困擾，是我長久以來最喜歡住的飯店，卻越來越糟，有點可惜
房間地毯很髒，廁所一直有股臭味，洗衣機常常有人洗完不拿，讓人很困擾，是我長久以來最喜歡住的飯店，卻越來越糟，有點可惜
10
Mark
Jan 15, 2026
·
Stayed 8 nights
Small but clean rooms (as expected). No issues, good service.
Small but clean rooms (as expected). No issues, good service.
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AI-generated summary based on recent guest reviews
Rooms
Rooms are compact and well laid out, often quiet, with under-bed storage; a few are relatively spacious. Multiple reviews note dated decor and firm beds or pillows that some find uncomfortable.
Related guest reviews
8
nathan
Oct 8, 2025
·
Stayed 4 nights
Very convenient hotel to shinjuku and a reasonable rate. Rooms are very very small but clean and comfortable.
Very convenient hotel to shinjuku and a reasonable rate. Rooms are very very small but clean and comfortable.
10
Albert
Jan 7, 2026
·
Stayed 5 nights
Will definitely stay here again and will recommend friends who want to stay in Shinjuku. Check in was a breeze. Room was clean and a good size considering Japan. AC was cold, netflix was available. Bed was slightly raised so you’re able to fit luggage was a game changer for maximizing space. Walls were thick, I barely heard neighbors, only light muffles when people were passing in the hallway. Train station is 3-10 mins away depending on which line you take. Best perk of this hotel is that the limousine airport bus stop is right outside making this the best place to end our trip. Hassle free traveling. Loved staying here.
Will definitely stay here again and will recommend friends who want to stay in Shinjuku. Check in was a breeze. Room was clean and a good size considering Japan. AC was cold, netflix was available. Bed was slightly raised so you’re able to fit luggage was a game changer for maximizing space. Walls were thick, I barely heard neighbors, only light muffles when people were passing in the hallway. Train station is 3-10 mins away depending on which line you take. Best perk of this hotel is that the limousine airport bus stop is right outside making this the best place to end our trip. Hassle free traveling. Loved staying here.
8
michel
Jan 13, 2026
·
Stayed 5 nights
chambre impeccable et silencieuse
chambre impeccable et silencieuse
10
Yasufumi
Jul 7, 2025
·
Stayed 3 nights
Excellent location within minutes of Shinjuku station. Rooms are small but that's to be expected at this location and price point.
Excellent location within minutes of Shinjuku station. Rooms are small but that's to be expected at this location and price point.
8
Norma a
Nov 14, 2025
·
Stayed 2 nights
Nice hotel well located, hard bed, weird pillows, the rest is ok
Nice hotel well located, hard bed, weird pillows, the rest is ok
8
Helen
Feb 19, 2025
·
Stayed 5 nights
It was in a busy area but the rooms are quiet.
It was in a busy area but the rooms are quiet.
8
Clara
Oct 26, 2025
·
Stayed 4 nights
Great location in Shinjuku. The room is pretty big for Tokyo and in good condition. They also provide tons of toiletries - even face masks, hair treatment, and sunscreen. Super complete and really thoughtful. Overall, a great choice for both convenience and comfort.
Great location in Shinjuku. The room is pretty big for Tokyo and in good condition. They also provide tons of toiletries - even face masks, hair treatment, and sunscreen. Super complete and really thoughtful. Overall, a great choice for both convenience and comfort.
4
alissa
Jul 25, 2025
·
Stayed 1 night
The location to the station was great but the beds and pillows were horrible. None of us slept well at all.
The location to the station was great but the beds and pillows were horrible. None of us slept well at all.
8
Le
Sep 9, 2025
·
Stayed 3 nights
The hotel is old but clean
The hotel is old but clean
10
Scott Neil Albert
Nov 14, 2025
·
Stayed 6 nights
Lovely hotel, situated a short distance away from Shinjuku Station, meaning you’re a short distance away from the rest of Tokyo and Japan. Staff were friendly, nothing was too much trouble. Rooms were spacious and had fantastic views of the surrounding area. Will definitely stay here again, next time I visit Tokyo. Thank you everyone, keep doing what you’re doing! どうもありがとうございます！
Lovely hotel, situated a short distance away from Shinjuku Station, meaning you’re a short distance away from the rest of Tokyo and Japan. Staff were friendly, nothing was too much trouble. Rooms were spacious and had fantastic views of the surrounding area. Will definitely stay here again, next time I visit Tokyo. Thank you everyone, keep doing what you’re doing! どうもありがとうございます！
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AI-generated summary based on recent guest reviews
Service
Staff are frequently praised as friendly, helpful and efficient, assisting with luggage and transfers. Some dislike the impersonal kiosk check-in and strict policy on early check-in, and a few experienced less helpful interactions.
Related guest reviews
10
Robert
Nov 11, 2025
·
Stayed 5 nights
The hotel is clean and very well located, right beside one of the exits for Shinjuku Station.
The hotel is clean and very well located, right beside one of the exits for Shinjuku Station.
10
Nathan
Nov 1, 2025
·
Stayed 8 nights
Hotel was very clean, turn down service was also very good. No complaints. Best english speaking staff we came across during our whole trip.
Hotel was very clean, turn down service was also very good. No complaints. Best english speaking staff we came across during our whole trip.
8
Adam
Sep 12, 2025
·
Stayed 6 nights
Staff were friendly. Room and amenities as adversitie
Staff were friendly. Room and amenities as adversitie
10
Jennifer
Jan 27, 2026
·
Stayed 7 nights
Great staff. Professional and welcoming Great location. Convenient to everything.
Great staff. Professional and welcoming Great location. Convenient to everything.
10
Woei
Jul 8, 2025
·
Stayed 3 nights
The seamless check in/out kios are definitely a great way to reduce the process time and take advantage of the technology.
The seamless check in/out kios are definitely a great way to reduce the process time and take advantage of the technology.
8
N
Oct 22, 2025
·
Stayed 1 night
The services at the check in/out or guest services were quite professional and efficient. They were dedicated to serving their guests. The amount of extras they provided in their lobby was incredible and thoughtful. (Razors, washcloths, toothbrush, toothpaste, hair creams, face creams, bath petals, etc.) It was very thoughtful to be able to turn to a tv channel to see which machines on which floors were available. There were only about 2 machines on each floor of the hotel and not every floor had a laundry room) Three major deficits were the functionality of the all in one washer/dryer unit. (It was very pricey because the dryers weren’t efficient and we continued to use coin after coin to get the clothes dry, for more than $220 per night, the rooms were TINY, even with one double bed in the room, and lastly the two restaurants inside of the hotel plaza, had very limited hours and the prices were a bit higher than they should have been. Overall, because of the pleasantness of the front desk workers, the niceness of the lobby, and the variety of the the free items in the lobby, I’d stay there again.
The services at the check in/out or guest services were quite professional and efficient. They were dedicated to serving their guests. The amount of extras they provided in their lobby was incredible and thoughtful. (Razors, washcloths, toothbrush, toothpaste, hair creams, face creams, bath petals, etc.) It was very thoughtful to be able to turn to a tv channel to see which machines on which floors were available. There were only about 2 machines on each floor of the hotel and not every floor had a laundry room) Three major deficits were the functionality of the all in one washer/dryer unit. (It was very pricey because the dryers weren’t efficient and we continued to use coin after coin to get the clothes dry, for more than $220 per night, the rooms were TINY, even with one double bed in the room, and lastly the two restaurants inside of the hotel plaza, had very limited hours and the prices were a bit higher than they should have been. Overall, because of the pleasantness of the front desk workers, the niceness of the lobby, and the variety of the the free items in the lobby, I’d stay there again.
10
Marvin
Nov 18, 2025
·
Stayed 1 night
Staff helped us arranging luggage storage after check out. It was highly appreciated. Than you so much.
Staff helped us arranging luggage storage after check out. It was highly appreciated. Than you so much.
8
SHUYI
Jun 11, 2025
·
Stayed 8 nights
飯店的地理位置非常方便，離地鐵走路也只要三至5分鐘，但是飯店人員會講中文的不多，拿行李的時候因為語言溝通不良，飯店人員表現出不耐煩的表情，讓我覺得不開心。
飯店的地理位置非常方便，離地鐵走路也只要三至5分鐘，但是飯店人員會講中文的不多，拿行李的時候因為語言溝通不良，飯店人員表現出不耐煩的表情，讓我覺得不開心。
10
JENO
Mar 27, 2025
·
Stayed 4 nights
costumer service is excellent, very polite and helpful, room small but clean, Breakfast buffet not so good, not a lot food to choose. Will comeback again. Thank you hotel sunroute for your great hospitality
costumer service is excellent, very polite and helpful, room small but clean, Breakfast buffet not so good, not a lot food to choose. Will comeback again. Thank you hotel sunroute for your great hospitality
6
Glenn
Jul 5, 2025
·
Stayed 7 nights
The location of the property is very convenient, being close to the Shinjuku station. As many have reported the automated checking process is absolutely horrible. It is convoluted and takes a lot of time. Having a person check you in is invaluable for customer relationships in the service industry.The hotel is in the service industry so why would you have an automated check in that totally removes any personal contact with the customer? The front desk is located away from the elevator elevators, so you would never see the staff while walking in. This again removes any personal element of interaction with the customer. I think this is a very bad idea. The service industry is based on customer relationship and if you remove the relationship, there is nothing With the customer. The breakfast is very average and does not have much variety compared to other Japanese hotels that I have been in. If the above can be improved, it would be a great hotel. I found the staff reasonably helpful.
The location of the property is very convenient, being close to the Shinjuku station. As many have reported the automated checking process is absolutely horrible. It is convoluted and takes a lot of time. Having a person check you in is invaluable for customer relationships in the service industry.The hotel is in the service industry so why would you have an automated check in that totally removes any personal contact with the customer? The front desk is located away from the elevator elevators, so you would never see the staff while walking in. This again removes any personal element of interaction with the customer. I think this is a very bad idea. The service industry is based on customer relationship and if you remove the relationship, there is nothing With the customer. The breakfast is very average and does not have much variety compared to other Japanese hotels that I have been in. If the above can be improved, it would be a great hotel. I found the staff reasonably helpful.
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AI-generated summary based on recent guest reviews
Location
Exceptionally convenient for transport, shopping and dining—steps from Shinjuku Station and a subway entrance—with the Airport Limousine stopping at the hotel. Many also find the immediate area relatively quiet despite the central setting.
Related guest reviews
10
Margaret
May 1, 2025
·
Stayed 2 nights
airport limousine is outside the hotel and you can purchase the ticket from the hotel. Very convenient to subway station or JR. There is a lot of restaurants around and shopping too.
airport limousine is outside the hotel and you can purchase the ticket from the hotel. Very convenient to subway station or JR. There is a lot of restaurants around and shopping too.
8
Donna
May 21, 2025
·
Stayed 9 nights
Property is located next to Shinjuku exit for Oedo line which is great, however, Other lines are further away. Shopping is approximately 15 min walk. would probably have preferred a hotel which had access to underground shopping.
Property is located next to Shinjuku exit for Oedo line which is great, however, Other lines are further away. Shopping is approximately 15 min walk. would probably have preferred a hotel which had access to underground shopping.
10
Belinda
Nov 19, 2025
·
Stayed 5 nights
Excellent location , super close to shinjuku station,! Staff very nice abd friendly. Grocery store is 3 mins walk away -cheaper than conbinis! Very easy to check in and out . Love that the airport bus is a direct stop , super convenient for going to and from airport
Excellent location , super close to shinjuku station,! Staff very nice abd friendly. Grocery store is 3 mins walk away -cheaper than conbinis! Very easy to check in and out . Love that the airport bus is a direct stop , super convenient for going to and from airport
10
Rasoul
Oct 11, 2025
·
Stayed 4 nights
Perfect area and location
Perfect area and location
10
Hugo
Oct 11, 2025
·
Stayed 2 nights
Great location. Very clean. Efficient checkin process and friendly staff.
Great location. Very clean. Efficient checkin process and friendly staff.
10
John patrick
Nov 30, 2025
·
Stayed 11 nights
If this is your first time going to Japan, you should stay at this hotel. You can ride the Airport Limousine Bus from the airport (HND or NRT) to the hotel entrance. On top of that, there's also a Family Mart, McDonald's, and multiple restaurants along the street. There's also a train station entrance just right outside the hotel to get to your planned spots. If you are planning to do one of the Klook tourist tours, the meet-up spot is only a 10-minute walk from the hotel. We will definitely stay at this hotel again on our next Japan trip.
If this is your first time going to Japan, you should stay at this hotel. You can ride the Airport Limousine Bus from the airport (HND or NRT) to the hotel entrance. On top of that, there's also a Family Mart, McDonald's, and multiple restaurants along the street. There's also a train station entrance just right outside the hotel to get to your planned spots. If you are planning to do one of the Klook tourist tours, the meet-up spot is only a 10-minute walk from the hotel. We will definitely stay at this hotel again on our next Japan trip.
8
Regina Isabel
Aug 13, 2025
·
Stayed 3 nights
Beside Shinjuku Station and Bus Terminal. Narita Limo Bus passes at the hotel. Recommended hotel!
Beside Shinjuku Station and Bus Terminal. Narita Limo Bus passes at the hotel. Recommended hotel!
10
Jason
Jan 16, 2026
·
Stayed 3 nights
Easy location to access outside Shinjuku Station
Easy location to access outside Shinjuku Station
10
stephen richard
May 30, 2025
·
Stayed 10 nights
Fantastic location near the Shinjuku station south concourse, very clean, nice rooms, great service from the staff, Airport Limousine Bus stops right outside, which is very convenient. We have stayed here twice now, and will book again on our next Tokyo adventure.
Fantastic location near the Shinjuku station south concourse, very clean, nice rooms, great service from the staff, Airport Limousine Bus stops right outside, which is very convenient. We have stayed here twice now, and will book again on our next Tokyo adventure.
10
Munawarah
Nov 24, 2025
·
Stayed 4 nights
Hotel Sunroute is idealy located just minutes walk from Shinjuku station and bus terminal. Its also near other metro station too. So super convenient. I picked this hotel for two reasons, 1. Its location and 2. They have the Airport Limousine service right at the hotel. Yes, you have to pay the company directly but they pick you up and drop you right outside the terminal of your choice. This hotel also has a clothes recycle program, where you can donate your clothes you no longer need, which I though was a fabulous idea. Would definitely stay here again.
Hotel Sunroute is idealy located just minutes walk from Shinjuku station and bus terminal. Its also near other metro station too. So super convenient. I picked this hotel for two reasons, 1. Its location and 2. They have the Airport Limousine service right at the hotel. Yes, you have to pay the company directly but they pick you up and drop you right outside the terminal of your choice. This hotel also has a clothes recycle program, where you can donate your clothes you no longer need, which I though was a fabulous idea. Would definitely stay here again.
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AI-generated summary based on recent guest reviews
Dining
Breakfast is often rated good to excellent and good value. However, multiple reviews cite limited variety or repetitive menus and occasional poor coffee, and the bar/restaurant hours can be restricted.
Related guest reviews
6
Gunilla
Jan 10, 2026
·
Stayed 5 nights
Excellent air conditioning, good location- poor menu on European breakfast-terrible coffee.
Excellent air conditioning, good location- poor menu on European breakfast-terrible coffee.
8
Jeffrey Gin Nai
Oct 7, 2025
·
Stayed 6 nights
A little disappointed with daily breakfast spread. Lack of variety and rotation of menu.
A little disappointed with daily breakfast spread. Lack of variety and rotation of menu.
8
Kerri
Jan 11, 2025
·
Stayed 2 nights
It was very close to the JR train station and lots of restaurants and nightlife, but still very quiet. The breakfast was excellent with many options in the buffet. The room was quite small, but there was a spacious lobby for anyone who wants to hang out at the hotel. Unfortunately, the bar and restaurant were closed during the holiday, but there were plenty of places to eat and drink within walking distance.
It was very close to the JR train station and lots of restaurants and nightlife, but still very quiet. The breakfast was excellent with many options in the buffet. The room was quite small, but there was a spacious lobby for anyone who wants to hang out at the hotel. Unfortunately, the bar and restaurant were closed during the holiday, but there were plenty of places to eat and drink within walking distance.
8
Leigh
Oct 2, 2025
·
Stayed 3 nights
Good location, easily accessible via the limousine airport bus as it stops right outside. My room was very compact but had everything I needed. Breakfast was ok. All staff were lovely. We like to have a wee night cap on returning to the hotel in the evening, but the bar was closed the first night of our stay then closed at 10pm the following nights so we went elsewhere. Quite expensive for what you get.
Good location, easily accessible via the limousine airport bus as it stops right outside. My room was very compact but had everything I needed. Breakfast was ok. All staff were lovely. We like to have a wee night cap on returning to the hotel in the evening, but the bar was closed the first night of our stay then closed at 10pm the following nights so we went elsewhere. Quite expensive for what you get.
10
Jon
Nov 17, 2025
·
Stayed 1 night
Front desk staff helped us check-in with their automated system and also stored our luggage securely after we checked out. Breakfast buffet was excellent quality! Western-style room was spacious and the bed was firm and very comfortable.
Front desk staff helped us check-in with their automated system and also stored our luggage securely after we checked out. Breakfast buffet was excellent quality! Western-style room was spacious and the bed was firm and very comfortable.
10
Robert
Jul 3, 2025
·
Stayed 8 nights
Amazing location. Great breakfast buffet for a good price. Accessible to downtown Shinjuku for a short 15-minute walk. Lots of shopping and dining around. Easy access to Shinjuku and Yoyogi stations. Staff are helpful and English speaking. Only issue I have is there’s no gym. Otherwise, great hotel for $200/night.
Amazing location. Great breakfast buffet for a good price. Accessible to downtown Shinjuku for a short 15-minute walk. Lots of shopping and dining around. Easy access to Shinjuku and Yoyogi stations. Staff are helpful and English speaking. Only issue I have is there’s no gym. Otherwise, great hotel for $200/night.
8
Thomas
Oct 18, 2025
·
Stayed 5 nights
I have stayed at Sunroute Plaza more than 3 times, and the breakfast quality (taste and variety) is not as good as before.
I have stayed at Sunroute Plaza more than 3 times, and the breakfast quality (taste and variety) is not as good as before.
10
Kristina
May 18, 2025
·
Stayed 7 nights
Great location and daily breakfast.
Great location and daily breakfast.
8
Koby
May 27, 2025
·
Stayed 3 nights
The hotel is great. Good value for money. Location is also good and very central. There is room for improvement in the breakfast. I would recommend not to but it in advance
The hotel is great. Good value for money. Location is also good and very central. There is room for improvement in the breakfast. I would recommend not to but it in advance
10
Martin
Nov 16, 2025
·
Stayed 4 nights
I've stayed at this hotel several times on my visits to the Shinjuku area. Of course, the best feature of this hotel is the close location and easy access to Shinjuku station. Also, it is super convenient that the airport bus picks up from here too. I am always so impressed with how quiet the rooms are, and I have never had a problem with noise from other rooms. The breakfast buffet downstairs is great value for the price. The one complaint that I have and always am not looking forward to when I stay here is the beds. They are super uncomfortable because of how thin and firm they are. Additionally, the pillows are also a bit uncomfortable. This may not seem like too much of an issue, but when jet lag happens, the one thing I need to rely on is a comfortable bed to sleep in, but unfortunately, Sunroute Plaza Shinjuku doesn't meet this expectation for me.
I've stayed at this hotel several times on my visits to the Shinjuku area. Of course, the best feature of this hotel is the close location and easy access to Shinjuku station. Also, it is super convenient that the airport bus picks up from here too. I am always so impressed with how quiet the rooms are, and I have never had a problem with noise from other rooms. The breakfast buffet downstairs is great value for the price. The one complaint that I have and always am not looking forward to when I stay here is the beds. They are super uncomfortable because of how thin and firm they are. Additionally, the pillows are also a bit uncomfortable. This may not seem like too much of an issue, but when jet lag happens, the one thing I need to rely on is a comfortable bed to sleep in, but unfortunately, Sunroute Plaza Shinjuku doesn't meet this expectation for me.
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AI-generated summary based on recent guest reviews
8
Corey
2 weeks ago
·
Stayed 10 nights
Very convenient location with Shinjuku and Yoyogi station 10 minutes away.
Very convenient location with Shinjuku and Yoyogi station 10 minutes away.
8
Esono
3 weeks ago
·
Stayed 3 nights
The property is located in a very convenient area of Shinjuku: walkable to the main subway station and shopping malls
The property is located in a very convenient area of Shinjuku: walkable to the main subway station and shopping malls
10
Po Shan
Aug 23, 2026
·
Stayed 8 nights
Very dusty inside the room overall good except the cleaning of room
Very dusty inside the room overall good except the cleaning of room
10
YISYUAN
Aug 22, 2026
·
Stayed 3 nights
Clean whole space n good location
Clean whole space n good location
10
fan
Aug 16, 2026
·
Stayed 7 nights
Fantastic Location and its hotel service
Fantastic Location and its hotel service
Property Policies
Check-in
Check-out
From 15:00 to 00:00
Before 11:00
FAQs about Hotel Sunroute Plaza Shinjuku
Is parking available at the hotel?
Parking is available on-site, but it is limited. Guests can utilize the parking facilities provided at the hotel.
Is breakfast offered at the hotel?
Yes, a delightful breakfast is available on-site, though specific details regarding the type and cost are not provided.
What are the check-in and check-out times?
Check-in time is from 15:00, and check-out time is until 11:00. Early check-in or late check-out may be available upon request.
What accessibility features does the hotel offer?
The hotel provides limited wheelchair accessibility, including step-free entrances and accessible facilities in public areas.
Where is the hotel located in relation to key landmarks?
The hotel is situated in Shibuya, near a metro station, providing convenient access to Shibuya Crossing and Shinjuku Gyoen National Garden. It is also close to shopping areas like Tokyo Midtown and Roppongi Hills.
Are children allowed to stay at the hotel?
Children are welcome at the hotel, and there is no minimum age specified for staying free.
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Instant AI responses are based on hotel information
Considering this hotel for your Tokyo trip?
What do room rates usually run at Hotel Sunroute Plaza Shinjuku in Tokyo over the next few months?
Over the next 60–90 days, room rates at Hotel Sunroute Plaza Shinjuku in Tokyo typically land around $200 a night for two guests, ranging from $148 to $302 on peak and off-peak dates.
When is the best time to visit Hotel Sunroute Plaza Shinjuku if I want fewer crowds?
The quietest month at Hotel Sunroute Plaza Shinjuku in Tokyo is August, while October sees the highest demand. Expect visitor levels to rise through spring into autumn and to dip noticeably in late summer.
Which month is cheapest to book Hotel Sunroute Plaza Shinjuku?
August is the cheapest month to stay at Hotel Sunroute Plaza Shinjuku in Tokyo, averaging $142 a night for two guests; November is the priciest, averaging $251 a night. Rates move up in autumn and are lowest in late summer.
How does Hotel Sunroute Plaza Shinjuku's price compare with other nearby hotels in Tokyo?
Hotel Sunroute Plaza Shinjuku in Tokyo is cheaper than 6 of 16 comparable hotels nearby, with a typical median of $183 a night versus about $167 for peers.
How does the nightly price at Hotel Sunroute Plaza Shinjuku in Tokyo compare to recent weeks?
The current price at Hotel Sunroute Plaza Shinjuku in Tokyo is $154 per night for 2 guests, which is typical for this hotel: within 10% of its $141 average over the last 60 days. Most nights over that period fell between $118 and $220.
Prices for upcoming dates
September 2026
Su | Mo | Tu | We | Th | Fr | Sa |
|---|---|---|---|---|---|---|
October 2026
Su | Mo | Tu | We | Th | Fr | Sa |
|---|---|---|---|---|---|---|
Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-09-25: NO DATA
- 2026-09-26: 216.5481487197876USD
- 2026-09-27: 129.38175240097047USD
- 2026-09-28: 123.1531596496582USD
- 2026-09-29: 152.53759780426026USD
- 2026-09-30: 142.17595236053467USD
- 2026-10-01: 212.28432791748048USD
- 2026-10-02: 250.11325560150146USD
- 2026-10-03: 299.7679587890625USD
- 2026-10-04: 251.3643779937744USD
- 2026-10-05: 196.634339112854USD
- 2026-10-06: 165.95949685821535USD
- 2026-10-07: 208.56257730102539USD
- 2026-10-08: 186.3519523361206USD
- 2026-10-09: 208.8375492553711USD
- 2026-10-10: 306.3006458404541USD
- 2026-10-11: 267.94753331451415USD
- 2026-10-12: 193.2157181350708USD
- 2026-10-13: 199.9019862350464USD
- 2026-10-14: 186.3519523361206USD
- 2026-10-15: 213.1795337036133USD
- 2026-10-16: 260.44524857025147USD
- 2026-10-17: 298.51779236755374USD
- 2026-10-18: 261.9881332397461USD
- 2026-10-19: 197.8244531890869USD
- 2026-10-20: 224.59239936218262USD
- 2026-10-21: 229.73286273651124USD
- 2026-10-22: 257.297653994751USD
- 2026-10-23: 277.15690374298094USD
- 2026-10-24: 286.7719012573242USD
- 2026-10-25: 215.5030640991211USD
- 2026-10-26: 183.0739807296753USD
- 2026-10-27: 215.5030640991211USD
- 2026-10-28: 232.92318051452636USD
- 2026-10-29: 267.94753331451415USD
- 2026-10-30: 267.94753331451415USD
- 2026-10-31: 293.1542054168701USD
- 2026-11-01: 192.54408783874513USD
- 2026-11-02: 224.59239936218262USD
- 2026-11-03: 192.5755479675293USD
- 2026-11-04: 192.701388482666USD
- 2026-11-05: 193.107450100708USD
- 2026-11-06: 219.55651918945313USD
- 2026-11-07: 282.4302991973877USD
- 2026-11-08: 193.107450100708USD
- 2026-11-09: 182.92340664367677USD
- 2026-11-10: 215.5030640991211USD
- 2026-11-11: 215.5030640991211USD
- 2026-11-12: 261.9881332397461USD
- 2026-11-13: 248.9142075439453USD
- 2026-11-14: 297.7462370544434USD
- 2026-11-15: 196.13179397277833USD
- 2026-11-16: 182.99739878082275USD
- 2026-11-17: 212.42285677185058USD
- 2026-11-18: 213.27160237884522USD
- 2026-11-19: 215.91105503997804USD
- 2026-11-20: 249.82483053131102USD
- 2026-11-21: 298.16018977661133USD
- 2026-11-22: 233.58525110321045USD
- 2026-11-23: 191.8127702041626USD
- 2026-11-24: 169.65649652252196USD
- 2026-11-25: 175.39937790985107USD
Check-in must be done by someone who is at least 18 years old.
Popular amenities
Parking
Restaurant
Non-Smoking Rooms
Dry Cleaning
Banquet Facilities
Currency Exchange
Services
Dry Cleaning
Banquet Facilities
Currency Exchange
Luggage Storage
Designated Smoking Area
Self Laundry
24-Hour Front Desk
Internet
Free Wi-Fi
General
Restaurant
Non-Smoking Rooms
Massage
Vending Machines
Wheelchair Accessible (Limited)
Parking
Parking
Parking (Limited)
Parking Onsite