Is parking available at the property?

Yes, covered self-parking is available at a fee of CAD 35 per night, which includes in/out privileges. Please note that parking height restrictions apply.

Does the hotel allow pets?

Yes, the hotel allows pets, specifically dogs and cats, with a maximum fee of CAD 30 per pet, per night. Service animals are exempt from fees.

What are the standard check-in and check-out times?

Check-in is available early for a fee, and late check-out is also available for a fee, both subject to availability.

What is the location of the hotel in relation to key landmarks?

The hotel is located at 1300 Robson Street, Vancouver, British Columbia, just 0.1 km from Robson Street and 0.5 km from Vancouver Waterfront. It is also close to various attractions such as the Vancouver Art Gallery and Sunset Beach.

What are the policies for guests staying with children?

Up to 2 children aged 18 years old and younger can stay free when occupying the parent or guardian's room, using existing bedding.

The Listel Hotel Vancouver

What guests think

At The Listel Hotel Vancouver, travellers consistently praise the central Robson Street location and welcoming, helpful staff, along with thoughtful perks like morning coffee delivery, filtered water stations, complimentary bike loans, and an evening wine hour.

Rooms are comfortable and often quiet, though many describe them as dated, with intermittent issues such as weak or noisy air-conditioning, humidity, small bathrooms, and occasional maintenance lapses. Cleanliness is generally strong, but a few guests noted stale odours or minor housekeeping oversights. Valet-only parking is convenient yet pricey, while the attached Forage restaurant and breakfast often earn compliments, though a few guests found the dining experience average or encountered closures. Expect a centrally located boutique stay with standout service and useful extras, in a building that shows its age.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Complimentary perks like morning coffee or tea delivery, filtered still and sparkling water stations, free bike rentals, and an evening wine hour are frequently praised. Parking is valet-only and convenient but carries a notable fee; some guests mentioned EV charging via valet.

Related guest reviews

10

Lynne

6 May 2024

·

Stayed 3 nights

The hotel included nice amenities such as afternoon happy hour, lots of art in the lobby and in the rooms (real art!) free bikes, little carafes in your room to get free still and bottled water, lots of towels, robes, safe, mini fridge. It was in a bustling location with tons of places to eat, convenience stores and coffee. It's about a 10 minute walk to the water front. I little longer to the metro or to the cruise port. I'd stay there again. If you are like me and require QUIET when you sleep, ask for a room facing the back. It was very quiet.

10

Isabelle

12 Oct 2024

·

Stayed 1 night

Complimentary coffee in the morning. Late check out. Water fountains both still and sparkling.

10

Judy Marie

13 Oct 2024

·

Stayed 4 nights

I love that the hotel is in the middle of all the shopping, dining, and near beach. Staff was very friendly and helpful. Everyone was kind and made me feel like I walked in at the Four-Seasons. I love that they have robes anva in the rooms and offered EBike rentals for free and offered to lend me an umbrella for those raining days.

10

Linda

17 Nov 2023

·

Stayed 1 night

Spent a night in Vancouver with our two kids. We drove up in our EV and the valet parked it and plugged it in for us! This was the best ever because when we left to drive home we had a “full tank”. The facilities were perfect and the location is fantastic. We walked from here to restaurants and the aquarium. It was pouring rain and the hotel gave us free umbrellas to borrow too!

8

Lorrie

5 Jan 2024

·

Stayed 2 nights

It was a two night stay during an event. Not a fan of forced valet parking but I get that’s the big city thing. A few light bulbs were out but other than that it was a great stay, thanks for the cookies!

10

Andrew

13 Aug 2023

·

Stayed 3 nights

The Listel was excellent. The staff top notch. It's right downtown so you have to deal with downtown traffic. A ton of great dining options within short walking distance. The only 'con' would be the $45/day parking fee. In my opinion even for valet parking it's too much. If you won't need to park a vehicle there, i would give The Listel an enthusiastic two thumbs up.

10

Monica Janine

20 Oct 2024

·

Stayed 7 nights

Conventient location near a lot of shopping, dining and public transport. Everything is located within a 10 minute walk. The hotel was superb, the staff were all helpful and friendly and the rooms are comfy and clean. They also have wine tasting from 5-6pm by the lobby :)

10

Rachel

24 Jun 2024

·

Stayed 4 nights

Great hotel with fantastic customer service. We appreciated the evening wine tasting, morning coffee service, and free bike rental. The water taps of still and sparkling water kept us hydrated. We loved the art too. Value added amenities. I would stay again! Thanks, Listel!

8

Michele

17 Apr 2023

·

Stayed 2 nights

The hotel is situated at the end of the shopping area, is quiet, clean and has many options for good food. The only reason it doesn't get a 10/10 is the limited onsite parking option - only valet parking is available at $44.99/night. If you drive, you may want to research beforehand to find a more affordable solution nearby.

10

Nicholas

10 Oct 2024

·

Stayed 4 nights

Clean, well maintained, great wifi, appreciate the eco initiatives they have taken. Location is super accessible. The delivered French press coffee in the morning is a game changer!

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Cleanliness

Most reviews describe the hotel and rooms as clean, with some calling them spotless, though a few mention stale odours, worn carpets, or minor housekeeping misses.

Related guest reviews

10

Melissa

5 Mar 2024

·

Stayed 2 nights

Wonderful stay. The staff were friendly, hotel and room was clean, and the bed was comfortable. I would definitely stay here again. Artwork was beautiful.

8

Jaimie

4 Nov 2023

·

Stayed 1 night

Evident wear and tear. Marked up walls, toilet paper holder was about to come off the wall. Glass on the table was damaged and filled with clear caulking. Woman’s hair tie was hanging behind the door on the towel hook. Parking was valet only and an unexpected extra $45 at check-in. Bedding was fresh and smelled bleachy clean. Mattresses were okay and TV was a good size. Emphasis on going green was apparent and staff were awesome.

10

Gary

17 Aug 2024

·

Stayed 1 night

Nice, clean and pleasant rooms! Would stay here if I return to Vancouver again!

10

Andrew

4 May 2023

·

Stayed 2 nights

Great all round property. A little dated but spotlessly clean.

10

Carla

8 Aug 2024

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Stayed 1 night

Great location. A little wear in hallways, but acceptable.

10

Minerva

10 Aug 2024

·

Stayed 1 night

Friendly staff. Clean room

10

Claudia

14 Oct 2023

·

I had a charming stay at The Listel Hotel in Vancouver. The service was excellent, and the hotel was impeccably clean. However, the only minor drawback was the small bathroom, and for friends traveling together, the lack of bathroom privacy might be a concern as it didn't offer complete seclusion. Nonetheless, the overall experience was wonderful, and I would recommend it for its hospitality, location and cleanliness.

6

Mehdi

7 Oct 2024

·

Stayed 3 nights

Location is great, but don't expect anything more than that. Everything is old and dark, and it's not that clean. Staff are polite and helpful.

10

Gianni

7 May 2023

·

Stayed 1 night

Good staff clean room

8

Gyles Kevin

24 Oct 2023

·

Stayed 3 nights

Great location and very grateful for available umbrellas. The room had a “smell” and having shower caps available in the rooms is not against COVID policies or environmental as I was told at front desk. One looks for a shower cap when getting in the shower. Not convenient to call for one… And, how about a sign like at other hotels about tossing towels on the floor if guest wants them changed. I had to leave notes every day to not change them…that would be environmental :-)

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Rooms

Rooms are generally comfortable—often spacious or quiet—but many note dated decor and intermittent issues such as weak or noisy AC, humidity, small bathrooms, and occasional maintenance quirks. Soundproofing concerns appear in a few reports.

Related guest reviews

6

Ping

27 Nov 2023

·

Stayed 1 night

There's persistent noise in the room which sounds like air-conditioning or frige (but it's not). I can not find out where the noise come from.

6

Tanveer

12 Aug 2024

·

Stayed 1 night

Great location with really great staff! The hotel itself is very tired. The gym has equipments from the 70s (may be 90s). The air on did not work well a D the room stayed kind of warm even though we turned it down to 62 F.

10

John

5 Aug 2024

·

Stayed 2 nights

Great location. Friendly, helpful staff. Large room. Chilled water and sparkling water dispenser on every floor.

8

Amanda

15 Jun 2024

·

Stayed 1 night

Rooms were dated and dark which gives the impression of dinginess. Plus were lose, counters in the bathroom were dark colored so it felt cramped and dark, even with the lights on. The water bottles were a nice touch but were not clean (having said that, we didn’t need them.. had we needed them, we would have just requested clean ones.. I’m sure they would have been happy to provide them). The a/c was not great, in either of the rooms we had. We didn’t even really need it cooler, we just needed more air flow. But not much was coming out. Staff was super nice. Lobby was small but the art installations were fun to see. Only one elevator worked when we were there, and they were small. But we never waited very long for one. We were also on the 3rd floor so could have used the stairs if needed. The location is where this place really gets its value. Everything is within walking distance. Convention center is like a 20 min walk, cruise port is 8 min drive, 20 min walk (if you packed light, anyway haha) So many restaurants, bakeries and cute boutiques.. we wished we were staying longer than the one night. Would totally stay here again (but maybe bring a travel fan for the room for some additional air flow)

10

Rrc

17 Aug 2024

·

Stayed 3 nights

Fantastic location in the heart of downtown Vancouver. Right on the main shopping street of the downtown, with many restaurants and stores just steps away. Despite being on a busy street, the room we had was quiet and sleeping was easy. Room was good sized and they helpfully have the sink outside the bathroom, making it easier to accommodate a family of 4. We visited during a warm stretch and the AC worked well. Every hotel in downtown Vancouver is expensive, and I thought the price was worthwhile to stay in this great location downtown.

8

Richard

27 Sept 2024

·

Stayed 5 nights

Nice hotel for the price. Rooms are dated and the carpets are old and should be replaced.

6

Cassie

25 Sept 2024

·

Stayed 2 nights

I stay here very often, this time I felt the rooms have gone down hill. It’s aged. AC doesn’t work properly. Very humid in the hotel.

2

SARAH

9 Dec 2024

·

Stayed 1 night

Pretty sure their walls are made of cardboard. This is the second stay at this hotel chain in the past 11 months and both times I could hear absolutely everything from the neighbors. I’m talking every cough, every conversation, every extra curricular activity, and the list goes on. I had to turn on my white noise on my phone at full blast and I could still hear the person above me snoring in the person below me coughing. And why do the elevators have to ding on each floor? That’s extremely loud and annoying. The picture also showed a bathtub and I’m chronically ill stopping from a road trip. Looking forward to a nice hot bath and my room only had a shower. False advertising is a big deal when your chronically ill and looking for things you need. This was the deciding factor between the two hotels I was looking at. Needless to say, I will never book this hotel chain again.

8

Sofia

11 Aug 2024

·

Stayed 2 nights

The property was located in a great location , unfortunately the air conditioning in our room did not work

8

Marilyn

21 May 2024

·

Stayed 8 nights

Comfortable bed, good chairs for reading. Staff was helpful and pleasant. Great location. Our only issue was that the A.C made loud, clunks when it cycled on and off, and the toilet ran continuously if we didn’t jiggle the handle. We decided to live with it, but hotels often overlook maintenance. Otherwise great place.

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Service

Service is a standout: staff are widely praised as friendly, attentive, and accommodating, with helpful touches like luggage storage, quick room changes, and special requests honored. A few guests reported unclear charges or less courteous interactions.

Related guest reviews

10

Ada

20 Sept 2024

·

Stayed 1 night

I left my phone in the room on departing and called Listel they found it on the bed and are sending my phone to me in the mail! So thankful

10

Lynne

11 Jul 2024

·

Stayed 3 nights

Small boutique hotel with interesting artwork; outstanding staff - every single person was very friendly and helpful, and took extra care to make you feel welcome.

6

young

10 Apr 2023

·

Stayed 1 night

Everything was pretty good including genuine and friendly staff. One exception was a female staff who handled our check out. No greetings and no ‘thank you’, all she said was ‘are you checking out?, you are good to go’ she was not very polite.

4

Taynum

21 Feb 2024

·

Stayed 1 night

There was no hot water for our showers, front desk staff was very unclear about what we were being charged for.

10

Karen

21 Oct 2024

·

Stayed 1 night

Rooms and area were modern and employees very helpful and accommodating. Our first room was pretty chilly and thought by turning up heat and going out to eat temperature would rise. We returned to cold room but they found us a warmer room and we slept well in comfy bed and pillows.

6

James

6 Mar 2023

·

Stayed 2 nights

Hotel is fine not really as luxury as it should be for the ratings. Customer service was not great. Ended up on crutches during my trip when i showed back up to the hotel and was struggling to carry some items in the two desk staff took a look at me and then just kept on with their conversation. No one elsecwas in the lobby and it was clearly a personal conversation. They did help me with my bags on the way out but. The staff generally didnt seem to interested in much.

10

Ofelya

24 Sept 2024

·

Stayed 4 nights

Excellent hotel, staff is amazing, friendly, efficient. Savannah went an extra mile the day we were checking in and had confusion with parking. Enjoyed our stay and would love to be back one day.

10

Christopher

22 May 2024

·

Stayed 7 nights

Awesome staff. Rooms great and actual showers (small but minor). Free bike service and coffee service huge huge plus!! I would go back

10

Patricia

6 Apr 2024

·

Stayed 1 night

The service was amazing. They offered morning coffee and tea service that soothed our souls after five days of loud and louder on our cruise. We were able to check in early and check out late. They also held our luggage when we did tourist stuff.

10

Peggy

14 Nov 2024

·

Stayed 1 night

The best part of this property was the gentleman who parked our car for us. He was so kind and friendly. He offered tips and tricks for the area and a map where he marked off a place we should take our dog. Everyone at the hotel was very kind.

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Location

Central Robson Street location with easy walking access to restaurants, shopping, Stanley Park, and the waterfront; transit and airport links are convenient. Many guests chose the hotel for its walkability.

Related guest reviews

8

Richard

20 Aug 2024

·

Stayed 2 nights

Great location right on Robson Street - close to everything downtown.

10

Itsuko

15 Nov 2024

·

Stayed 1 night

We stayed the Listal Hotel for west side of Robson Street. There are so many restaurants and shopping, so we had a good time especially it was rain. We want to stay here in near future.

10

Christine

12 Dec 2024

·

Stayed 1 night

The hotel was in a great central location. We could walk to everything we needed. A beautiful city. I will be back.

10

rani

10 Feb 2024

·

Stayed 1 night

Loved our stay there. So many shops and restaurants nearby.

10

Peter

26 Sept 2024

·

Stayed 5 nights

Right in the heart of Vancouver....like Queen St in TO...lots of restaurants, short distance to Skytrain to/from airport and streets around it very walkable and safe at night....highly recommend!!!

10

Rrc

17 Aug 2024

·

Stayed 3 nights

Fantastic location in the heart of downtown Vancouver. Right on the main shopping street of the downtown, with many restaurants and stores just steps away. Despite being on a busy street, the room we had was quiet and sleeping was easy. Room was good sized and they helpfully have the sink outside the bathroom, making it easier to accommodate a family of 4. We visited during a warm stretch and the AC worked well. Every hotel in downtown Vancouver is expensive, and I thought the price was worthwhile to stay in this great location downtown.

10

Stephen

15 May 2023

·

Stayed 1 night

We always stay here if we are in Vancouver- central, friendly safe and quiet

10

Nicholas

10 Oct 2024

·

Stayed 4 nights

Clean, well maintained, great wifi, appreciate the eco initiatives they have taken. Location is super accessible. The delivered French press coffee in the morning is a game changer!

10

Patricia

11 Nov 2024

·

Stayed 6 nights

Location was close to shopping and dining.

8

Joanne

4 Aug 2024

·

Stayed 1 night

Lovely hotel on Robson St. Restaurants plentiful. Short walk to Stanley park. Forage restaurant attached serves a very good breakfast. Would stay here again!

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Dining

The attached Forage restaurant and breakfast are frequently praised, and many appreciate the complimentary coffee service; a few reviews noted average meals or closures during some stays.

Related guest reviews

10

Lindsay

3 Jul 2024

·

Stayed 1 night

I was only here for one night but the hotel has everything you need plus some surprise and delights (wine from 5-6 in the lobby, complimentary drink in restaurant, possible upgrades).

6

Shelly

14 Nov 2024

·

Stayed 5 nights

The Listel was very nice. The location was great! The service was great too! I was not too happy with the restaurant the hotel had...thought that could be far better. But because of the location... I could eat in other restaurants in the area. Over-all experience was very good! Thank-you.

10

John

17 Aug 2024

·

Stayed 1 night

Artwork in the hotel and Forage Restaurant are wonderful.

8

Cassie

15 Jan 2024

·

Stayed 3 nights

The listel is a nice hotel for a few nights away for work. It’s an older hotel, but does the job. Disappointed the Forge was closed.

10

Rachel

24 Jun 2024

·

Stayed 4 nights

Great hotel with fantastic customer service. We appreciated the evening wine tasting, morning coffee service, and free bike rental. The water taps of still and sparkling water kept us hydrated. We loved the art too. Value added amenities. I would stay again! Thanks, Listel!

8

Mark

22 Apr 2023

·

Stayed 3 nights

Die Lage ist super, auf der Robson Street gibt es viele leckere, besonders asiatische, Restaurants. Umgebung ist auch sehr schön. Stanley Park fussläufig in 20 Minuten. Das Personal war sehr zuvorkommend, allerdings hatten wir ohne Frühstück und die Bar schließt um 9:30pm…

10

Ian

2 Jul 2024

·

Stayed 1 night

This was just a one-night stay so I could be close to an event happening nearby the following day, rather than driving in from the suburbs on the day of the event. I had a very spacious suite with a king bed all to myself. The room was very quiet and I slept well. I used the hotel restaurant for dinner and breakfast, and a had a free drink in the pub -- all were fine. I had my check-out time extended by an hour, so my departure time would be close to the start of the event. Altogether, a good stay and no complaints.

10

stan

2 Oct 2024

·

Stayed 4 nights

Great food.

8

Joanne

4 Aug 2024

·

Stayed 1 night

Lovely hotel on Robson St. Restaurants plentiful. Short walk to Stanley park. Forage restaurant attached serves a very good breakfast. Would stay here again!

10

christine

8 Oct 2024

·

Stayed 18 nights

Great location, spacious room and good layout. Staffs are super friendly. We love Forage and its a shame that the property will be redeveloped and we wont be able to enjoy the hospitality and great cuisine after November. We wish everyone the best of good. Take care till we meet again .

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The Listel Hotel Vancouver

About this property

Location

Room options

Gallery Room, 1 King Bed

Room Assigned At Check-In 1 Bed

Twin Room, 2 Queen Beds

Gallery Room, 2 Queen Beds

Studio Suite, 1 Bedroom

Guest reviews of The Listel Hotel Vancouver

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about The Listel Hotel Vancouver