Grand Hotel Baglioni
US$206
/ night
Avg. for November
Prices for Grand Hotel Baglioni
Select dates to see prices and availability
US$206
/ night
Avg. for November
Monthly average prices
Nightly prices at Grand Hotel Baglioni average US$186 in the cheapest month (August) and US$447 in the most expensive month (September), based on the last 12 months.
| Month | Average price |
|---|---|
| January | US$221 |
| February | US$225 |
| March | US$226 |
| April | US$363 |
| May | US$417 |
| June | US$360 |
| July | US$232 |
| August | US$186 |
| September | US$447 |
| October | US$335 |
| November | US$206 |
| December | US$208 |
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Nov · US$206
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Most expensive: September (~US$447)
Cheapest: August (~US$186)
About this property
Take in the views from a rooftop terrace and a garden and make use of amenities such as complimentary wireless internet access. Additional amenities at this Beaux Arts hotel include concierge services and a banquet hall.
Amenities
Take in the views from a rooftop terrace and a garden and make use of amenities such as complimentary wireless internet access. Additional amenities at this Beaux Arts hotel include concierge services and a banquet hall.
Business amenities
Featured amenities include complimentary wired internet access, a business center, and express check-out. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.
Dining
Satisfy your appetite for lunch or dinner at the hotel's restaurant, B-Roof, or stay in and take advantage of the room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 7 AM to 10 AM for a fee.
Rooms
Make yourself at home in one of the 187 air-conditioned rooms featuring free minibar items and LCD televisions. Complimentary wireless internet access is available to keep you connected. Private bathrooms with bathtubs or showers feature complimentary toiletries and bidets. Conveniences include safes and desks, and housekeeping is provided daily.
Location
With a stay at Grand Hotel Baglioni, you'll be centrally located in Florence, steps from Piazza di Santa Maria Novella and 8 minutes by foot from Piazza del Duomo. This boutique hotel is 0.6 mi (0.9 km) from Ponte Vecchio and 0.4 mi (0.6 km) from Cathedral of Santa Maria del Fiore.
What's nearby
Basilica of Santa Maria Novella(0.1 Miles)
Piazza di Santa Maria Novella(0.1 Miles)
Medici Chapels(0.1 Miles)
Via Faenza(0.1 Miles)
Via de' Tornabuoni(0.2 Miles)
National Alinari Museum of Photography(0.2 Miles)
Florence Baptistery(0.3 Miles)
San Lorenzo Church(0.3 Miles)
Palazzo degli Affari(0.3 Miles)
Via de' Calzaiuoli(0.3 Miles)
Palazzo dei Congressi(0.3 Miles)
Palazzo Medici Riccardi(0.3 Miles)
Central Market(0.3 Miles)
Strozzi Palace(0.3 Miles)
Piazza della Repubblica(0.3 Miles)
The preferred airport for Grand Hotel Baglioni is Florence Airport, Peretola (FLR)(4.6 Miles)
Parking
Airport shuttle
Restaurant
Business centre
Room service
Valet parking
Location
Piazza Unità Italiana 6, Duomo, Florence, Italy
Basilica of Santa Maria Novella (0.1 Miles)
Piazza di Santa Maria Novella (0.1 Miles)
Medici Chapels (0.1 Miles)
Via Faenza (0.1 Miles)
Via de' Tornabuoni (0.2 Miles)
National Alinari Museum of Photography (0.2 Miles)
Room options
7
Junior Suite
Room details
1 Large Double Bed
and 1 Sofa Bed
Sleeps 3
301 ft²
Air ConditioningHeatingWi-Fi (Free)
1
Deluxe Triple Room
Room details
1 Large Double Bed
and 1 Trundle Bed
2 Single Beds
and 1 Trundle Bed
Sleeps 3
Air ConditioningHeatingWi-Fi (Free)
8
Executive Double Or Twin Room
Room details
1 Large Double Bed
2 Single Beds
Sleeps 3
279 ft²
Air ConditioningHeatingWi-Fi (Free)
4
Classic Double Room Single Use
Room details
1 Large Double Bed
139 ft²
Air ConditioningHeatingWi-Fi (Free)
4
Smart Room
Room details
1 Double Bed
Sleeps 2
118 ft²
Air ConditioningHeatingWi-Fi (Free)
5
Classic Triple Room
Room details
1 Large Double Bed
and 1 Single Bed
3× Single Beds
Sleeps 3
215 ft²
Air ConditioningHeatingWi-Fi (Free)
9
Exclusive Room (Wellness)
Room details
1 Large Double Bed
Sleeps 2
280 ft²
Air ConditioningHeatingWi-Fi (Free)
4
Family Room
Room details
1 Large Double Bed
and 1 Sofa Bed
Sleeps 4
269 ft²
Air ConditioningHeatingWi-Fi (Free)
1
Executive Quadruple Room, City View
Room details
2 Single Beds
and 1 Sofa Bed
1 Large Double Bed
and 1 Sofa Bed
Sleeps 4
344 ft²
Air ConditioningHeatingWi-Fi (Free)
6
Double Or Twin Room (Garden & Relax)
Room details
1 Large Double Bed
2 Single Beds
Sleeps 2
161 ft²
Air ConditioningHeatingWi-Fi (Free)Patio
4
Deluxe Double Or Twin Room
Room details
1 Large Double Bed
2 Single Beds
Sleeps 2
237 ft²
Air ConditioningHeatingWi-Fi (Free)
6
Classic Double Or Twin Room
Room details
2 Single Beds
1 Large Double Bed
Sleeps 2
139 ft²
Air ConditioningHeatingWi-Fi (Free)
Guest reviews of Grand Hotel Baglioni
9.1
Superb
Based on 1,790 verified reviews
Who stays here?
Business
20%
Couple
41%
Family
23%
Group
9%
Solo
4%
What guests think
AI-generated summary based on recent guest reviews
At Grand Hotel Baglioni, travelers praise the central location by Santa Maria Novella, the historic character, and the rooftop terrace and restaurant with sweeping Duomo views, plus generally friendly service that helps make city sightseeing simple and convenient.
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What guests think
At Grand Hotel Baglioni, travelers praise the central location by Santa Maria Novella, the historic character, and the rooftop terrace and restaurant with sweeping Duomo views, plus generally friendly service that helps make city sightseeing simple and convenient.
Rooms have classic decor and vary widely; some are spacious with terraces or views, while others feel small or dark, with firm beds, occasional noise, and intermittently weak air conditioning or Wi‑Fi. Cleanliness is usually good, though recurring comments note musty areas, worn carpets, and occasional missed details. Breakfast is often enjoyed for its setting and selection, but quality and temperature of hot items are inconsistent, and the rooftop venue may require reservations or be reserved for events. Expect a central, characterful stay best for walkers who value views and atmosphere over ultra‑modern rooms.
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AI-generated summary based on recent guest reviews
Facilities
The rooftop terrace, bar, and B-Roof restaurant with city and Duomo views are a standout, but access can be limited by events or reservations and bar policies can feel inflexible. Wi‑Fi is reported weak or unreliable by several guests.
Related guest reviews
8
Ian
4 Nov 2025
·
Stayed 4 nights
Staff very helpful. Great breakfast in the hotel. WiFi could be better.
Staff very helpful. Great breakfast in the hotel. WiFi could be better.
10
ANASTASIOS
15 Dec 2025
·
Stayed 2 nights
το ξενοδοχειο ειναι καταπληκτικο το δωματιο υπεροχο η θεα άπο το αιθριο ( πρωινο , βραδυνο φαγητο αξέεραστη εκπληκτικη , το πρωινο πλουσιο μονο μειονεκτημα τις βραδυνες ωρες το wifi που πεφτει παρα πολυ
το ξενοδοχειο ειναι καταπληκτικο το δωματιο υπεροχο η θεα άπο το αιθριο ( πρωινο , βραδυνο φαγητο αξέεραστη εκπληκτικη , το πρωινο πλουσιο μονο μειονεκτημα τις βραδυνες ωρες το wifi που πεφτει παρα πολυ
10
Anita
17 Oct 2025
·
Stayed 3 nights
The rooftop seating area is an exceptional amenity
The rooftop seating area is an exceptional amenity
10
Terri
13 Mar 2023
·
Stayed 2 nights
Lovely rooftop bar unfortunately it’s only open during peak season
Lovely rooftop bar unfortunately it’s only open during peak season
6
Kevin Corcoran
29 Sept 2023
·
Staff was absolutely lovely; the hotel itself was laughably confused at what it was. Wanna get a drink on their advertised rooftop bar? Be ready to beg for a drink without having to order a four course meal. Even when every table and the bar is empty. Also be ready to feel embarrassed when you order a drink at the bar they say is open and have every server just stare at you as they pass by and do god knows what. So awkward and weird
Staff was absolutely lovely; the hotel itself was laughably confused at what it was. Wanna get a drink on their advertised rooftop bar? Be ready to beg for a drink without having to order a four course meal. Even when every table and the bar is empty. Also be ready to feel embarrassed when you order a drink at the bar they say is open and have every server just stare at you as they pass by and do god knows what. So awkward and weird
8
Paul W.
26 Aug 2023
·
Stayed 2 nights
One of the best rooftop bars in Florence
One of the best rooftop bars in Florence
8
Michael
28 Apr 2025
·
Stayed 3 nights
Hotel had been great in a beautiful city. Spoiled by one individual who would not allow us to sit at a stacked unused table due to all other tables on the sun terrace being taken. There had been a vast amount of room for the table which we set up ourselves. The guy then chastised us in front of other guests where one of our party informed him he was rood. Should have simply set our table up to make guests happy. Dont let one person put you off the hotel. Enjoyed are stay.
Hotel had been great in a beautiful city. Spoiled by one individual who would not allow us to sit at a stacked unused table due to all other tables on the sun terrace being taken. There had been a vast amount of room for the table which we set up ourselves. The guy then chastised us in front of other guests where one of our party informed him he was rood. Should have simply set our table up to make guests happy. Dont let one person put you off the hotel. Enjoyed are stay.
8
Jessica
23 Aug 2025
·
Stayed 1 night
Beautifully restored hotel situated very conveniently across from the train station and within easy walking distance of the main city sights. Beautiful views from the rooftop terrace, with panoramic views of Florence. One of the best buffet breakfasts we have had, including a full spread of both Italian and American favourites, along with free flowing cappuccino and mimosas. However, the restaurant pricing was very high given the quality and portions served, and service was so slow at lunch that we were late for a guided tour. Stay here, but eat lunch/dinner elsewhere.
Beautifully restored hotel situated very conveniently across from the train station and within easy walking distance of the main city sights. Beautiful views from the rooftop terrace, with panoramic views of Florence. One of the best buffet breakfasts we have had, including a full spread of both Italian and American favourites, along with free flowing cappuccino and mimosas. However, the restaurant pricing was very high given the quality and portions served, and service was so slow at lunch that we were late for a guided tour. Stay here, but eat lunch/dinner elsewhere.
10
mary
13 Sept 2025
·
Stayed 3 nights
Love this hotel the only thing you need to know is the rooftop sometimes is rented out I believe mostly on the weekends and you cannot use it which when you pay this type of money you would like to be able to use all of the facilities if they only section off part Of the rooftop when Rentingout that would be much better
Love this hotel the only thing you need to know is the rooftop sometimes is rented out I believe mostly on the weekends and you cannot use it which when you pay this type of money you would like to be able to use all of the facilities if they only section off part Of the rooftop when Rentingout that would be much better
8
Helen
15 May 2024
·
Stayed 4 nights
A traditional Italian hotel. Lots of dark wood. Staff very friendly. Breakfast view of the Duomo is stunning. Fair buffet breakfast. Roof top terrace bar. Not quite enough staff. Brilliant shower, always loads of hot water. WiFi is virtually non existent. They know this and nothing is done. Weirdly our European adapter that we’ve used all over Europe wouldn’t fit, we bought another one. Great location. You are near everywhere. We arrived by train from Pisa and it’s an easy underground walk to the hotel. I’d probably stay there again.
A traditional Italian hotel. Lots of dark wood. Staff very friendly. Breakfast view of the Duomo is stunning. Fair buffet breakfast. Roof top terrace bar. Not quite enough staff. Brilliant shower, always loads of hot water. WiFi is virtually non existent. They know this and nothing is done. Weirdly our European adapter that we’ve used all over Europe wouldn’t fit, we bought another one. Great location. You are near everywhere. We arrived by train from Pisa and it’s an easy underground walk to the hotel. I’d probably stay there again.
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AI-generated summary based on recent guest reviews
Cleanliness
Many guests describe rooms and common areas as clean and well kept. However, recurring complaints mention musty odors, worn carpets, and missed details like hair in sinks, dust or spiders, and occasionally dirty outdoor areas.
Related guest reviews
10
Richard
5 Oct 2025
·
Stayed 5 nights
great location. The rooms are spotless and the staff excellent. The only issue are the placement of the electrical plugs. When the rooms were upgraded, the electrical work could have been improved. This, however, is a minor detail. We've stayed at this hotel many many times and our stay has always been pleasant.
great location. The rooms are spotless and the staff excellent. The only issue are the placement of the electrical plugs. When the rooms were upgraded, the electrical work could have been improved. This, however, is a minor detail. We've stayed at this hotel many many times and our stay has always been pleasant.
8
Jennifer
14 Jul 2025
·
Stayed 2 nights
The room was dusty and full of spiderwebs and little tiny spiders. noticed a big spider on my bed and cannot sleep comfortably thinking about it. The corridor had a lot of leaves.
The room was dusty and full of spiderwebs and little tiny spiders. noticed a big spider on my bed and cannot sleep comfortably thinking about it. The corridor had a lot of leaves.
2
Evan
10 Nov 2025
·
Stayed 2 nights
Arrived first day and toilet stank of sewage. Was told water in fridge was free and then got charged for it at end of stay.
Arrived first day and toilet stank of sewage. Was told water in fridge was free and then got charged for it at end of stay.
6
Pedro
8 Oct 2025
·
Stayed 1 night
Very old carpets
Very old carpets
4
Michael
25 Jul 2025
·
Stayed 3 nights
Beautiful hotel with a lot of character. The property definitely needs maintenance. Carpeted areas smell musty. The air conditioner's filter was really in need of a cleaning. My room felt stuffy and damp.
Beautiful hotel with a lot of character. The property definitely needs maintenance. Carpeted areas smell musty. The air conditioner's filter was really in need of a cleaning. My room felt stuffy and damp.
10
Mehrzad
24 Sept 2025
·
Stayed 2 nights
Clean room excellent staff
Clean room excellent staff
6
sin man
9 Nov 2025
·
Stayed 1 night
The location of the hotel is excellent — very convenient and close to everything. The reception staff were also great: friendly, welcoming, and helpful throughout my stay. However, I was quite disappointed with a few aspects. Although the minibar items were complimentary, I was surprised to learn that extra bottles of water were not free. Not only did I have to pay for them, but I also had to call both the bar and room service to find out how to get them. When I finally reached someone from room service, I was told that I had to go up to the 5th floor to collect the water myself. Only when I arrived there did I find out that the water was chargeable — quite inconvenient and confusing for a 4-star hotel. Cleanliness was also not up to standard. When I first arrived, I noticed two strands of hair in the sink, which was disappointing and gave a poor first impression. The hotel itself feels rather old. I stayed on the first floor and paid extra for a garden view, but throughout the night I could hear the sound of water running through the pipes, which made it difficult to sleep. Overall, while the location and staff were great, the cleanliness, facilities, and room quality didn’t meet my expectations for a 4-star property. If I were to stay again, I’d avoid paying extra for rooms with additional “facilities,” as they didn’t really add much value to the experience.
The location of the hotel is excellent — very convenient and close to everything. The reception staff were also great: friendly, welcoming, and helpful throughout my stay. However, I was quite disappointed with a few aspects. Although the minibar items were complimentary, I was surprised to learn that extra bottles of water were not free. Not only did I have to pay for them, but I also had to call both the bar and room service to find out how to get them. When I finally reached someone from room service, I was told that I had to go up to the 5th floor to collect the water myself. Only when I arrived there did I find out that the water was chargeable — quite inconvenient and confusing for a 4-star hotel. Cleanliness was also not up to standard. When I first arrived, I noticed two strands of hair in the sink, which was disappointing and gave a poor first impression. The hotel itself feels rather old. I stayed on the first floor and paid extra for a garden view, but throughout the night I could hear the sound of water running through the pipes, which made it difficult to sleep. Overall, while the location and staff were great, the cleanliness, facilities, and room quality didn’t meet my expectations for a 4-star property. If I were to stay again, I’d avoid paying extra for rooms with additional “facilities,” as they didn’t really add much value to the experience.
6
John
23 Aug 2025
·
Stayed 4 nights
Ideally located historic property tries hard but needs an update. White paint needed. Dark, almost medieval, atmosphere gives the hotel a somber appearance. Our room, a suite, did have nice space but was essentially windowless (2 windows looked into walls or alleys darker than the hotel). Room was clean enough but evidence from past guests remained - ick. One spectacular bright spot is the rooftop space for breakfast and evenings.
Ideally located historic property tries hard but needs an update. White paint needed. Dark, almost medieval, atmosphere gives the hotel a somber appearance. Our room, a suite, did have nice space but was essentially windowless (2 windows looked into walls or alleys darker than the hotel). Room was clean enough but evidence from past guests remained - ick. One spectacular bright spot is the rooftop space for breakfast and evenings.
2
CREASFANDC
19 Jun 2025
·
Stayed 1 night
전체적으로 청소가 안된 방이었습니다 책상이 어무 더럽고 냉장고도 정리가 안되있었습니다 화장실은 청소가 덜 된것 같아서 너무 더럽고 심지어 세면대 옆 수선은 젖어 있었어요
전체적으로 청소가 안된 방이었습니다 책상이 어무 더럽고 냉장고도 정리가 안되있었습니다 화장실은 청소가 덜 된것 같아서 너무 더럽고 심지어 세면대 옆 수선은 젖어 있었어요
10
RENE ALEJANDRO
23 Jan 2026
·
Stayed 3 nights
La atención del personal fue excelente, la habitación estaba muy limpia, todo excelente
La atención del personal fue excelente, la habitación estaba muy limpia, todo excelente
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AI-generated summary based on recent guest reviews
Rooms
Traditional rooms vary in size and brightness; some are spacious with terraces or views, while others feel small or dark and can be noisy near elevators, plumbing, or the street. Beds and pillows are often firm, AC and Wi‑Fi can be inconsistent, and many showers are over bathtubs that some find awkward or slippery.
Related guest reviews
8
Ian
4 Nov 2025
·
Stayed 4 nights
Staff very helpful. Great breakfast in the hotel. WiFi could be better.
Staff very helpful. Great breakfast in the hotel. WiFi could be better.
10
ANASTASIOS
15 Dec 2025
·
Stayed 2 nights
το ξενοδοχειο ειναι καταπληκτικο το δωματιο υπεροχο η θεα άπο το αιθριο ( πρωινο , βραδυνο φαγητο αξέεραστη εκπληκτικη , το πρωινο πλουσιο μονο μειονεκτημα τις βραδυνες ωρες το wifi που πεφτει παρα πολυ
το ξενοδοχειο ειναι καταπληκτικο το δωματιο υπεροχο η θεα άπο το αιθριο ( πρωινο , βραδυνο φαγητο αξέεραστη εκπληκτικη , το πρωινο πλουσιο μονο μειονεκτημα τις βραδυνες ωρες το wifi που πεφτει παρα πολυ
8
MITSUKO
1 Nov 2025
·
Stayed 1 night
とても素敵なお部屋でした。フロントスタッフも親切。駅からも近いので立地は最高です。 ただ部屋まで階段があるので大きな荷物は移動が大変です。
とても素敵なお部屋でした。フロントスタッフも親切。駅からも近いので立地は最高です。 ただ部屋まで階段があるので大きな荷物は移動が大変です。
6
Lindsay
2 Sept 2024
·
Stayed 3 nights
I did not sleep AT ALL for the 3 nights we stayed at this property. The beds were extremely firm, when you sat on the bed, there was no bounce (just to give you an idea). I would have been better off sleep on the damn floor. My body was very sore when I got out of bed each morning. The pillows were no better, very flat and uncomfortable. This was the worst leg of our trip due to the lack of sleep I had… Also, it states on their Expedia page there is a laundry facility. This is false, they offer laundry service for a ridiculous amount. However, there is a laundry mat a 2 minute walk away. The lowest you can put the AC is 18• & there’s no way our room was that temperature, It was so hot in the room. For the price, I’d strongly suggest staying somewhere else. The page also states that the rooms are soundproof, this is also false. I put my child to sleep one night, and a group of loud drunk women passed our room waking my daughter at 11pm. The few pros were friendly staff and a daily restocked mini bar (mostly drinks, a pack of peanuts & 1 small cookie)…. That’s pretty much it
I did not sleep AT ALL for the 3 nights we stayed at this property. The beds were extremely firm, when you sat on the bed, there was no bounce (just to give you an idea). I would have been better off sleep on the damn floor. My body was very sore when I got out of bed each morning. The pillows were no better, very flat and uncomfortable. This was the worst leg of our trip due to the lack of sleep I had… Also, it states on their Expedia page there is a laundry facility. This is false, they offer laundry service for a ridiculous amount. However, there is a laundry mat a 2 minute walk away. The lowest you can put the AC is 18• & there’s no way our room was that temperature, It was so hot in the room. For the price, I’d strongly suggest staying somewhere else. The page also states that the rooms are soundproof, this is also false. I put my child to sleep one night, and a group of loud drunk women passed our room waking my daughter at 11pm. The few pros were friendly staff and a daily restocked mini bar (mostly drinks, a pack of peanuts & 1 small cookie)…. That’s pretty much it
10
Reshma
31 Dec 2025
·
Stayed 3 nights
Beautiful building, very complete breakfast buffet, and nice location by the train station. The only negative is that it was fairly loud sleeping near the elevator shaft.
Beautiful building, very complete breakfast buffet, and nice location by the train station. The only negative is that it was fairly loud sleeping near the elevator shaft.
6
Leonard
28 Oct 2025
·
Stayed 3 nights
The room was quite small. Couldn't fit our suitcases. The bathroom was treacherous. Getting in and out of the shower was quite dangerous and we almost fell a couple of times.
The room was quite small. Couldn't fit our suitcases. The bathroom was treacherous. Getting in and out of the shower was quite dangerous and we almost fell a couple of times.
8
Jeanette
9 Nov 2025
·
Stayed 4 nights
Nice breakfast selection with beautiful views over Florence. Hotel is very dark and moody - kind of place Dracula would stay. Makes it a bit difficult to see belongings in the room. Very clean and everything in good condition. Large spacious room with big bathroom. Shower is over bath, with a very slippery floor, no room for handrail and bath has steep sides that have no place to sit shampoo etc. No full length mirror and weak hairdryer. Weirdly despite the large bathroom the toilet is placed up against a curtain. Reasonable amount of street noise which doesn’t bother me but would some. Very convenient location for tourist activities. Safe area. Enjoyed staying here as a woman on my own.
Nice breakfast selection with beautiful views over Florence. Hotel is very dark and moody - kind of place Dracula would stay. Makes it a bit difficult to see belongings in the room. Very clean and everything in good condition. Large spacious room with big bathroom. Shower is over bath, with a very slippery floor, no room for handrail and bath has steep sides that have no place to sit shampoo etc. No full length mirror and weak hairdryer. Weirdly despite the large bathroom the toilet is placed up against a curtain. Reasonable amount of street noise which doesn’t bother me but would some. Very convenient location for tourist activities. Safe area. Enjoyed staying here as a woman on my own.
8
Todd
21 Sept 2025
·
Stayed 2 nights
The staff was friendly and accommodating. The rooms are pretty small and the A/C system was not very effective.
The staff was friendly and accommodating. The rooms are pretty small and the A/C system was not very effective.
8
Ashley
29 May 2025
·
Stayed 5 nights
This hotel is very unique and in a very good location. Right next to train station and super close to the duomo. Nice view of duomo at breakfast too. Because it is very old, the rooms are old. Our room had a locked door that we guess connected to another room because we heard every word they said. Otherwise, nice hotel with great location. Would likely stay here again.
This hotel is very unique and in a very good location. Right next to train station and super close to the duomo. Nice view of duomo at breakfast too. Because it is very old, the rooms are old. Our room had a locked door that we guess connected to another room because we heard every word they said. Otherwise, nice hotel with great location. Would likely stay here again.
10
David
15 Oct 2025
·
Stayed 2 nights
Staff was incredibly helpful, hotel is located 5mins from the train station. We were upgraded and our room was over the top, never stay in a room that had it’s own wellness area ( sauna) perfect way to end a long day♥️
Staff was incredibly helpful, hotel is located 5mins from the train station. We were upgraded and our room was over the top, never stay in a room that had it’s own wellness area ( sauna) perfect way to end a long day♥️
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AI-generated summary based on recent guest reviews
Service
Service is frequently described as friendly, helpful, and accommodating, with efficient check‑in and problem resolution in many cases. However, multiple reviews cite unhelpful or inflexible interactions, housekeeping missteps, and inconsistent communication, particularly around the rooftop venue.
Related guest reviews
10
Tina
23 Oct 2025
·
Stayed 4 nights
We loved our stay here. Staff was friendly and helpful. When we asked for an upgrade they went out of their way to help us. Breakfast is extra unless you include it in your rate. I’d suggest including it. We wished we had because it was super yummy with lots of options. Coffee is only in your room otherwise, which is more instant which we didn't like. Otherwise you’ll pay for it. There’s cafes close by if you prefer to wait. Train and bus stations are an easy 7 minute walk. We walked to everything and found the hotel location to be perfect for us. We’d stay and recommend to others.
We loved our stay here. Staff was friendly and helpful. When we asked for an upgrade they went out of their way to help us. Breakfast is extra unless you include it in your rate. I’d suggest including it. We wished we had because it was super yummy with lots of options. Coffee is only in your room otherwise, which is more instant which we didn't like. Otherwise you’ll pay for it. There’s cafes close by if you prefer to wait. Train and bus stations are an easy 7 minute walk. We walked to everything and found the hotel location to be perfect for us. We’d stay and recommend to others.
8
Leonard
7 May 2024
·
Stayed 2 nights
Room was ok, as expected but very disappointed with the attitude of the staff at the bar, almost refused a drink in the afternoon as the barman was busy serving locals. not what i expect when paying over £400 a night to stay there. Was not just us as we witnessed others being treated the same.
Room was ok, as expected but very disappointed with the attitude of the staff at the bar, almost refused a drink in the afternoon as the barman was busy serving locals. not what i expect when paying over £400 a night to stay there. Was not just us as we witnessed others being treated the same.
6
sin man
9 Nov 2025
·
Stayed 1 night
The location of the hotel is excellent — very convenient and close to everything. The reception staff were also great: friendly, welcoming, and helpful throughout my stay. However, I was quite disappointed with a few aspects. Although the minibar items were complimentary, I was surprised to learn that extra bottles of water were not free. Not only did I have to pay for them, but I also had to call both the bar and room service to find out how to get them. When I finally reached someone from room service, I was told that I had to go up to the 5th floor to collect the water myself. Only when I arrived there did I find out that the water was chargeable — quite inconvenient and confusing for a 4-star hotel. Cleanliness was also not up to standard. When I first arrived, I noticed two strands of hair in the sink, which was disappointing and gave a poor first impression. The hotel itself feels rather old. I stayed on the first floor and paid extra for a garden view, but throughout the night I could hear the sound of water running through the pipes, which made it difficult to sleep. Overall, while the location and staff were great, the cleanliness, facilities, and room quality didn’t meet my expectations for a 4-star property. If I were to stay again, I’d avoid paying extra for rooms with additional “facilities,” as they didn’t really add much value to the experience.
The location of the hotel is excellent — very convenient and close to everything. The reception staff were also great: friendly, welcoming, and helpful throughout my stay. However, I was quite disappointed with a few aspects. Although the minibar items were complimentary, I was surprised to learn that extra bottles of water were not free. Not only did I have to pay for them, but I also had to call both the bar and room service to find out how to get them. When I finally reached someone from room service, I was told that I had to go up to the 5th floor to collect the water myself. Only when I arrived there did I find out that the water was chargeable — quite inconvenient and confusing for a 4-star hotel. Cleanliness was also not up to standard. When I first arrived, I noticed two strands of hair in the sink, which was disappointing and gave a poor first impression. The hotel itself feels rather old. I stayed on the first floor and paid extra for a garden view, but throughout the night I could hear the sound of water running through the pipes, which made it difficult to sleep. Overall, while the location and staff were great, the cleanliness, facilities, and room quality didn’t meet my expectations for a 4-star property. If I were to stay again, I’d avoid paying extra for rooms with additional “facilities,” as they didn’t really add much value to the experience.
10
Nick
11 Aug 2024
·
Stayed 4 nights
Front staff were very courteous and knowledgeable. Always a smile and acknowledged your presence with a hello/good evening. Cleaning staff was ver thorough. We had some lights go out and it was taken care of in a blink of an eye. Rooms are very clean. Breakfast had a wide variety and was plentiful. Would return without hesitation.
Front staff were very courteous and knowledgeable. Always a smile and acknowledged your presence with a hello/good evening. Cleaning staff was ver thorough. We had some lights go out and it was taken care of in a blink of an eye. Rooms are very clean. Breakfast had a wide variety and was plentiful. Would return without hesitation.
10
Kenneth
27 Aug 2025
·
Stayed 1 night
Really great location, and the staff was incredibly friendly
Really great location, and the staff was incredibly friendly
2
xiaoxian
23 Oct 2025
·
Stayed 4 nights
old building with bad sound proof. One of the bathtub faucet broken. Charger is not working, you need to try multiple times in order to charge your phone. I asked how I can turn on the heater, front desk told me it is too early to turn on the heater, so there is not heater. However, they do have very strong heater in lobby and their restaurant, but not for our room… They touch and moved our items on desk and bed when doing the cleaning. They throw all our our clean underwear and clothing on the dirty sofa which looks black in order to make the bed. We complained at the front desk, they told me someone will reach to us for this problem, but actually no. We checkout 3 days after this complaint, no one reach to us…
old building with bad sound proof. One of the bathtub faucet broken. Charger is not working, you need to try multiple times in order to charge your phone. I asked how I can turn on the heater, front desk told me it is too early to turn on the heater, so there is not heater. However, they do have very strong heater in lobby and their restaurant, but not for our room… They touch and moved our items on desk and bed when doing the cleaning. They throw all our our clean underwear and clothing on the dirty sofa which looks black in order to make the bed. We complained at the front desk, they told me someone will reach to us for this problem, but actually no. We checkout 3 days after this complaint, no one reach to us…
4
Andy
21 Aug 2025
·
Stayed 4 nights
We were very excited about our trip to Florence, but unfortunately our stay at the Grand Hotel Baglioni was perhaps the least enjoyable part. For a four-star hotel, it offered little charm and lacked some basic amenities, such as a water station and complimentary coffee for guests outside of breakfast hours. Our room did not have a proper window, but instead opened onto a smokers’ terrace. As a result, apart from the occasions when we had breakfast on the beautiful rooftop bar terrace, we saw very little of Florence from the hotel itself. The building also had a persistent smell of damp, and the plumbing was extremely loud whenever water was used in the surrounding rooms. The staff were polite enough, but did not always follow the “do not disturb” signs; even with the card on the door handle, we were still interrupted by knocks. The breakfast buffet was disappointing compared with other four-star hotels we have stayed in, although they did at least provide a range of packaged gluten-free items. The hotel appears to cater primarily to large American and Asian tour groups, which gives the impression it has sacrificed much of its individuality and character in favour of volume. The best thing about the property is its location, which allows for a quick walk into the heart of Florence. However, there is a significant homeless presence around the hotel, and during our stay we encountered human faeces on the street multiple times. Overall, we would not recommend this hotel
We were very excited about our trip to Florence, but unfortunately our stay at the Grand Hotel Baglioni was perhaps the least enjoyable part. For a four-star hotel, it offered little charm and lacked some basic amenities, such as a water station and complimentary coffee for guests outside of breakfast hours. Our room did not have a proper window, but instead opened onto a smokers’ terrace. As a result, apart from the occasions when we had breakfast on the beautiful rooftop bar terrace, we saw very little of Florence from the hotel itself. The building also had a persistent smell of damp, and the plumbing was extremely loud whenever water was used in the surrounding rooms. The staff were polite enough, but did not always follow the “do not disturb” signs; even with the card on the door handle, we were still interrupted by knocks. The breakfast buffet was disappointing compared with other four-star hotels we have stayed in, although they did at least provide a range of packaged gluten-free items. The hotel appears to cater primarily to large American and Asian tour groups, which gives the impression it has sacrificed much of its individuality and character in favour of volume. The best thing about the property is its location, which allows for a quick walk into the heart of Florence. However, there is a significant homeless presence around the hotel, and during our stay we encountered human faeces on the street multiple times. Overall, we would not recommend this hotel
8
Michael
28 Apr 2025
·
Stayed 3 nights
Hotel had been great in a beautiful city. Spoiled by one individual who would not allow us to sit at a stacked unused table due to all other tables on the sun terrace being taken. There had been a vast amount of room for the table which we set up ourselves. The guy then chastised us in front of other guests where one of our party informed him he was rood. Should have simply set our table up to make guests happy. Dont let one person put you off the hotel. Enjoyed are stay.
Hotel had been great in a beautiful city. Spoiled by one individual who would not allow us to sit at a stacked unused table due to all other tables on the sun terrace being taken. There had been a vast amount of room for the table which we set up ourselves. The guy then chastised us in front of other guests where one of our party informed him he was rood. Should have simply set our table up to make guests happy. Dont let one person put you off the hotel. Enjoyed are stay.
4
Ashish
24 Jul 2024
·
Stayed 2 nights
We stayed here for 2 nights and the service was horrible. They told us our room would be ready in 3 hours, and then tried giving us a worse room for the price we paid. They then pushed the wait to 5 hours and never told us when the room was ready until we asked them. They tried showing understanding by giving a wine bottle but it never came. Overall, the stay was fine except the service.
We stayed here for 2 nights and the service was horrible. They told us our room would be ready in 3 hours, and then tried giving us a worse room for the price we paid. They then pushed the wait to 5 hours and never told us when the room was ready until we asked them. They tried showing understanding by giving a wine bottle but it never came. Overall, the stay was fine except the service.
10
Dalton
24 Apr 2025
·
Stayed 1 night
From the moment we saw the hotel across the plaza to the moment we checked out and ran to our train, we loved the Grand Hotel Baglioni. The reception staff was wonderful! The gentlemen that helped us the most were Sr Bonarino who checked us in and gave us great transit advice for one of our unique stops, and Sr Francesco, who took our bags right up to our room for us and said hello to us each time we passed in the hallways. The room itself was marvelous! We will absolutely be returning to this establishment in the future. It is in a magnificent location, relatively close to everything downtown, safe, clean, beautiful, and friendly. The premises and staff surpassed our wildest dreams and gave us a very memorable stay in the already memorable Firenze.
From the moment we saw the hotel across the plaza to the moment we checked out and ran to our train, we loved the Grand Hotel Baglioni. The reception staff was wonderful! The gentlemen that helped us the most were Sr Bonarino who checked us in and gave us great transit advice for one of our unique stops, and Sr Francesco, who took our bags right up to our room for us and said hello to us each time we passed in the hallways. The room itself was marvelous! We will absolutely be returning to this establishment in the future. It is in a magnificent location, relatively close to everything downtown, safe, clean, beautiful, and friendly. The premises and staff surpassed our wildest dreams and gave us a very memorable stay in the already memorable Firenze.
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AI-generated summary based on recent guest reviews
Location
Exceptionally central beside Firenze Santa Maria Novella, with easy underground access to the station and a short walk to major sights. The area is busy and can be noisy outside.
Related guest reviews
10
Leo
28 Dec 2023
·
Stayed 2 nights
Best location for travelers arriving / departing by train At SMN station. Underground tunnels connect the station to the hotel.
Best location for travelers arriving / departing by train At SMN station. Underground tunnels connect the station to the hotel.
10
Ashish
31 Aug 2024
·
Stayed 4 nights
Stay was comfortable. It’s right next to train station and that was a big plus for us, convenient with luggage. The room floor creaks a bit but the hotel is old and historic so it makes sense. However it’s renovated and we dint face any problem. Breakfast was basic but rooftop views were beautiful.
Stay was comfortable. It’s right next to train station and that was a big plus for us, convenient with luggage. The room floor creaks a bit but the hotel is old and historic so it makes sense. However it’s renovated and we dint face any problem. Breakfast was basic but rooftop views were beautiful.
10
Daniel
25 Jan 2025
·
Stayed 5 nights
Great location. A block from the train station and walking distance to the city’s best sites.
Great location. A block from the train station and walking distance to the city’s best sites.
8
Kimberley
27 Jan 2023
·
Stayed 2 nights
Grand Hotel Baglioni is conveniently located about a 3-4 minute walk to the Florence SMN train station. We were immediately greeted on arrival by a bellman who collected our luggage to bring up to our room. We were able to check-in early, which was a plus. The room was clean and tidy, it had a Victorian royal look and feel to it. Another benefit was the use of an assigned cellphone to the room that we were able to use while touring each day. The staff were all friendly and prompt if assistance was needed. The only other info to note is that a international power adapter is needed in order to use the power sockets in Italy, and their are no small face towels, but this was the case with all of the hotels we stayed with. Otherwise I would definitely stay again and definitely recommend to others.
Grand Hotel Baglioni is conveniently located about a 3-4 minute walk to the Florence SMN train station. We were immediately greeted on arrival by a bellman who collected our luggage to bring up to our room. We were able to check-in early, which was a plus. The room was clean and tidy, it had a Victorian royal look and feel to it. Another benefit was the use of an assigned cellphone to the room that we were able to use while touring each day. The staff were all friendly and prompt if assistance was needed. The only other info to note is that a international power adapter is needed in order to use the power sockets in Italy, and their are no small face towels, but this was the case with all of the hotels we stayed with. Otherwise I would definitely stay again and definitely recommend to others.
10
Jenry
11 Jul 2025
·
Stayed 1 night
Beautiful hotel with great service and an unbeatable location. The train station is just a short walk away, which was a big plus. The staff was incredibly friendly, and the food options around the hotel were fantastic.
Beautiful hotel with great service and an unbeatable location. The train station is just a short walk away, which was a big plus. The staff was incredibly friendly, and the food options around the hotel were fantastic.
4
Andy
21 Aug 2025
·
Stayed 4 nights
We were very excited about our trip to Florence, but unfortunately our stay at the Grand Hotel Baglioni was perhaps the least enjoyable part. For a four-star hotel, it offered little charm and lacked some basic amenities, such as a water station and complimentary coffee for guests outside of breakfast hours. Our room did not have a proper window, but instead opened onto a smokers’ terrace. As a result, apart from the occasions when we had breakfast on the beautiful rooftop bar terrace, we saw very little of Florence from the hotel itself. The building also had a persistent smell of damp, and the plumbing was extremely loud whenever water was used in the surrounding rooms. The staff were polite enough, but did not always follow the “do not disturb” signs; even with the card on the door handle, we were still interrupted by knocks. The breakfast buffet was disappointing compared with other four-star hotels we have stayed in, although they did at least provide a range of packaged gluten-free items. The hotel appears to cater primarily to large American and Asian tour groups, which gives the impression it has sacrificed much of its individuality and character in favour of volume. The best thing about the property is its location, which allows for a quick walk into the heart of Florence. However, there is a significant homeless presence around the hotel, and during our stay we encountered human faeces on the street multiple times. Overall, we would not recommend this hotel
We were very excited about our trip to Florence, but unfortunately our stay at the Grand Hotel Baglioni was perhaps the least enjoyable part. For a four-star hotel, it offered little charm and lacked some basic amenities, such as a water station and complimentary coffee for guests outside of breakfast hours. Our room did not have a proper window, but instead opened onto a smokers’ terrace. As a result, apart from the occasions when we had breakfast on the beautiful rooftop bar terrace, we saw very little of Florence from the hotel itself. The building also had a persistent smell of damp, and the plumbing was extremely loud whenever water was used in the surrounding rooms. The staff were polite enough, but did not always follow the “do not disturb” signs; even with the card on the door handle, we were still interrupted by knocks. The breakfast buffet was disappointing compared with other four-star hotels we have stayed in, although they did at least provide a range of packaged gluten-free items. The hotel appears to cater primarily to large American and Asian tour groups, which gives the impression it has sacrificed much of its individuality and character in favour of volume. The best thing about the property is its location, which allows for a quick walk into the heart of Florence. However, there is a significant homeless presence around the hotel, and during our stay we encountered human faeces on the street multiple times. Overall, we would not recommend this hotel
10
Ana
1 Feb 2026
·
Stayed 4 nights
Ame Florencia, y ame el hotel, sin duda regreso. Está a 5 min caminando del duomo y a 5 min caminando de la estación del tren. Aparte, súper amables y atentos. Sin duda regresaré ahi
Ame Florencia, y ame el hotel, sin duda regreso. Está a 5 min caminando del duomo y a 5 min caminando de la estación del tren. Aparte, súper amables y atentos. Sin duda regresaré ahi
10
Richard
28 Nov 2025
·
Stayed 2 nights
Easily walkable to anywhere in Florence
Easily walkable to anywhere in Florence
8
Susan
24 Oct 2025
·
Stayed 3 nights
Very convenient location. Walkable to everywhere we wanted to go in Florence. Very close to central station.
Very convenient location. Walkable to everywhere we wanted to go in Florence. Very close to central station.
10
Vito
3 Nov 2024
·
Stayed 5 nights
Hotel was excellent. Walkable to all areas of Florence. Lots of restaurants in walking distance. Hotel offered a great view of the city from its restuarnat on the top floor. The morning breakfast was great. It's also a walk from the train station with easy underground access. Perfect if you arrive by train.
Hotel was excellent. Walkable to all areas of Florence. Lots of restaurants in walking distance. Hotel offered a great view of the city from its restuarnat on the top floor. The morning breakfast was great. It's also a walk from the train station with easy underground access. Perfect if you arrive by train.
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AI-generated summary based on recent guest reviews
Dining
Breakfast is commonly praised for variety and the panoramic dining room, but quality and temperature of hot items are inconsistent and it may cost extra. The rooftop restaurant offers memorable views; reservations are often needed and service can be slow.
Related guest reviews
10
Mark
8 Sept 2025
·
Stayed 3 nights
Hot was very nice and conveniently located 3-5 city blocks from Florence City Center. Staff was very friendly and helpful. Would recommend making Hotel Restaurant reservation prior to arrival to get the benefit of the “beautiful roof top view of Florence”. We stayed 3 days and could not get reservations. Overall very good experience!
Hot was very nice and conveniently located 3-5 city blocks from Florence City Center. Staff was very friendly and helpful. Would recommend making Hotel Restaurant reservation prior to arrival to get the benefit of the “beautiful roof top view of Florence”. We stayed 3 days and could not get reservations. Overall very good experience!
10
Beatriz
2 Jun 2025
·
Stayed 1 night
Tiene una ubicación inmejorable, el personal es muy atento, el lugar es estilo vintage pero combina elementos modernos. Recomiendo muchísimo el desayuno aqui, es delicioso y el restaurante tiene una vista de mirador
Tiene una ubicación inmejorable, el personal es muy atento, el lugar es estilo vintage pero combina elementos modernos. Recomiendo muchísimo el desayuno aqui, es delicioso y el restaurante tiene una vista de mirador
10
Tina
23 Oct 2025
·
Stayed 4 nights
We loved our stay here. Staff was friendly and helpful. When we asked for an upgrade they went out of their way to help us. Breakfast is extra unless you include it in your rate. I’d suggest including it. We wished we had because it was super yummy with lots of options. Coffee is only in your room otherwise, which is more instant which we didn't like. Otherwise you’ll pay for it. There’s cafes close by if you prefer to wait. Train and bus stations are an easy 7 minute walk. We walked to everything and found the hotel location to be perfect for us. We’d stay and recommend to others.
We loved our stay here. Staff was friendly and helpful. When we asked for an upgrade they went out of their way to help us. Breakfast is extra unless you include it in your rate. I’d suggest including it. We wished we had because it was super yummy with lots of options. Coffee is only in your room otherwise, which is more instant which we didn't like. Otherwise you’ll pay for it. There’s cafes close by if you prefer to wait. Train and bus stations are an easy 7 minute walk. We walked to everything and found the hotel location to be perfect for us. We’d stay and recommend to others.
10
RODRIGO
28 Nov 2025
·
Stayed 2 nights
We didn't have breakfast because it was not included but we did have diner there and the view, the food and the staff are amazing.
We didn't have breakfast because it was not included but we did have diner there and the view, the food and the staff are amazing.
10
John
17 Dec 2022
·
Stayed 19,343 nights
Excellent location. Outstanding rooftop view of Il Duomo. Breakfast is worth adding to the stay price.
Excellent location. Outstanding rooftop view of Il Duomo. Breakfast is worth adding to the stay price.
8
Jeanette
9 Nov 2025
·
Stayed 4 nights
Nice breakfast selection with beautiful views over Florence. Hotel is very dark and moody - kind of place Dracula would stay. Makes it a bit difficult to see belongings in the room. Very clean and everything in good condition. Large spacious room with big bathroom. Shower is over bath, with a very slippery floor, no room for handrail and bath has steep sides that have no place to sit shampoo etc. No full length mirror and weak hairdryer. Weirdly despite the large bathroom the toilet is placed up against a curtain. Reasonable amount of street noise which doesn’t bother me but would some. Very convenient location for tourist activities. Safe area. Enjoyed staying here as a woman on my own.
Nice breakfast selection with beautiful views over Florence. Hotel is very dark and moody - kind of place Dracula would stay. Makes it a bit difficult to see belongings in the room. Very clean and everything in good condition. Large spacious room with big bathroom. Shower is over bath, with a very slippery floor, no room for handrail and bath has steep sides that have no place to sit shampoo etc. No full length mirror and weak hairdryer. Weirdly despite the large bathroom the toilet is placed up against a curtain. Reasonable amount of street noise which doesn’t bother me but would some. Very convenient location for tourist activities. Safe area. Enjoyed staying here as a woman on my own.
6
Kevin Corcoran
29 Sept 2023
·
Staff was absolutely lovely; the hotel itself was laughably confused at what it was. Wanna get a drink on their advertised rooftop bar? Be ready to beg for a drink without having to order a four course meal. Even when every table and the bar is empty. Also be ready to feel embarrassed when you order a drink at the bar they say is open and have every server just stare at you as they pass by and do god knows what. So awkward and weird
Staff was absolutely lovely; the hotel itself was laughably confused at what it was. Wanna get a drink on their advertised rooftop bar? Be ready to beg for a drink without having to order a four course meal. Even when every table and the bar is empty. Also be ready to feel embarrassed when you order a drink at the bar they say is open and have every server just stare at you as they pass by and do god knows what. So awkward and weird
8
Jessica
23 Aug 2025
·
Stayed 1 night
Beautifully restored hotel situated very conveniently across from the train station and within easy walking distance of the main city sights. Beautiful views from the rooftop terrace, with panoramic views of Florence. One of the best buffet breakfasts we have had, including a full spread of both Italian and American favourites, along with free flowing cappuccino and mimosas. However, the restaurant pricing was very high given the quality and portions served, and service was so slow at lunch that we were late for a guided tour. Stay here, but eat lunch/dinner elsewhere.
Beautifully restored hotel situated very conveniently across from the train station and within easy walking distance of the main city sights. Beautiful views from the rooftop terrace, with panoramic views of Florence. One of the best buffet breakfasts we have had, including a full spread of both Italian and American favourites, along with free flowing cappuccino and mimosas. However, the restaurant pricing was very high given the quality and portions served, and service was so slow at lunch that we were late for a guided tour. Stay here, but eat lunch/dinner elsewhere.
10
Cynthia
24 Oct 2025
·
Stayed 1 night
A lovely hotel full of rich history! We thoroughly enjoyed our stay. The rooftop restaurant and terrace have amazing city views which added to the magic.
A lovely hotel full of rich history! We thoroughly enjoyed our stay. The rooftop restaurant and terrace have amazing city views which added to the magic.
10
Pedro
5 Nov 2025
·
Stayed 9 nights
They have good bar great selections. Breakfast needs improvement. Hot items were cold all the time.
They have good bar great selections. Breakfast needs improvement. Hot items were cold all the time.
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AI-generated summary based on recent guest reviews
10
Kim D
2 weeks ago
·
Stayed 4 nights
I cannot say enough good things about this hotel. The staff were so incredible. Friendly and always very helpful. We felt very welcome and comfortable. The location cannot be better as walkable to all attractions and the train station. I highly recommend and would absolutely stay here again
I cannot say enough good things about this hotel. The staff were so incredible. Friendly and always very helpful. We felt very welcome and comfortable. The location cannot be better as walkable to all attractions and the train station. I highly recommend and would absolutely stay here again
10
Gaurav
3 weeks ago
·
Stayed 3 nights
They upgraded us to a junior suite. Rooms were very clean. Staff was courteous. Location superb
They upgraded us to a junior suite. Rooms were very clean. Staff was courteous. Location superb
10
Emma
4 Oct 2026
·
Stayed 4 nights
Great hotel within walking distance of the historic centre of Florence. Helpful and knowledgeable staff. Amazing views from the rooftop bar/ restaurant. Thank you
Great hotel within walking distance of the historic centre of Florence. Helpful and knowledgeable staff. Amazing views from the rooftop bar/ restaurant. Thank you
10
Michael
3 Oct 2026
·
Stayed 4 nights
The hotel was Centrally located in the middle of Florence. It was clean with large rooms very comfortable beds and a wonderful staff. Amazing sunset views from the rooftop terrace. Morning breakfast had a wide variety and more than you could ever eat.
The hotel was Centrally located in the middle of Florence. It was clean with large rooms very comfortable beds and a wonderful staff. Amazing sunset views from the rooftop terrace. Morning breakfast had a wide variety and more than you could ever eat.
10
Aaron
26 Sept 2026
·
Stayed 5 nights
The best hotel selection we had while in Italy. Let's start off with the location.. just 200 meters from the train station, 4 minutes walking to the Duomo. Amazing shopping the square and of course restaurants. The staff was amazing from the time we checked in to the time we left. The room was big and spacious and the whole time it felt very luxurious. I would highly recommend it over and over.
The best hotel selection we had while in Italy. Let's start off with the location.. just 200 meters from the train station, 4 minutes walking to the Duomo. Amazing shopping the square and of course restaurants. The staff was amazing from the time we checked in to the time we left. The room was big and spacious and the whole time it felt very luxurious. I would highly recommend it over and over.
FAQs about Grand Hotel Baglioni
Is parking available at the property?
Self parking is available on-site for a fee of EUR 44 per day. Valet parking is also offered at the same rate, which includes in/out privileges. Reservations are not required.
What type of breakfast is offered and what are the serving hours?
A buffet breakfast is available daily from 7 AM to 10 AM for a fee of approximately EUR 25 per person.
Does the property allow pets?
Pets are not allowed at the property. However, service animals are exempt from this policy.
What are the standard check-in and check-out times?
Check-in is from 2 PM to midnight, and check-out is until 12 PM. Late check-out is available for a fee of EUR 90, subject to availability. Early check-in requests can be made but are not guaranteed.
Are airport shuttle services available?
Airport shuttle services are available for a fee of EUR 32 per person for a one-way trip. Guests must contact the property with their arrival details to arrange the transfer.
What accessibility features are available for guests with disabilities?
The property offers limited wheelchair accessibility, including step-free entrances and accessible public areas. However, specific features may vary, so it is advisable to contact the property for detailed information.
What is the location of the property in relation to key landmarks?
The hotel is centrally located in Florence, just steps from Piazza di Santa Maria Novella and 11 minutes by foot from Ponte Vecchio. It is 0.6 mi (1 km) from the Uffizi Gallery and 0.3 mi (0.5 km) from Central Market, making it an ideal base for exploring the city.
What are the policies for guests staying with children?
Children are welcome at the property. One child aged 2 years or younger can stay free when occupying the parent or guardian's room, using existing bedding.
What are the policies regarding additional guests and extra beds?
The property offers rollaway beds for a fee of EUR 75 per night. Advance request is required for rollaway beds, and the maximum number allowed may vary, so it is advisable to confirm with the property.
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Prices for upcoming dates
November 2026
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Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-11-07: 226.09745294677734USD
- 2026-11-08: 169.8256055456543USD
- 2026-11-09: 345.2904USD
- 2026-11-10: 171.2338646484375USD
- 2026-11-11: 171.48671190307616USD
- 2026-11-12: 238.36175999999998USD
- 2026-11-13: 442.7086384423828USD
- 2026-11-14: 241.38340111450194USD
- 2026-11-15: 170.41752USD
- 2026-11-16: 188.20554615966796USD
- 2026-11-17: 264.6597270300293USD
- 2026-11-18: 180.5311382519531USD
- 2026-11-19: 489.4281215332031USD
- 2026-11-20: 203.97752463867187USD
- 2026-11-21: 179.43963079833983USD
- 2026-11-22: 179.43963079833983USD
- 2026-11-23: 188.20554615966796USD
- 2026-11-24: 188.20554615966796USD
- 2026-11-25: 198.26352USD
- 2026-11-26: 172.6452USD
- 2026-11-27: 197.12784033325195USD
- 2026-11-28: 311.8752USD
- 2026-11-29: 194.0375189904785USD
- 2026-11-30: 150.524336920166USD
- 2026-12-01: 150.524336920166USD
- 2026-12-02: 149.25456USD
- 2026-12-03: 184.171224342041USD
- 2026-12-04: 684.8276369238281USD
- 2026-12-05: 653.6091164941406USD
- 2026-12-06: 134.91522117004394USD
- 2026-12-07: 150.524336920166USD
- 2026-12-08: 149.10975536132813USD
- 2026-12-09: 150.524336920166USD
- 2026-12-10: 179.7761996081543USD
- 2026-12-11: 184.171224342041USD
- 2026-12-12: 150.524336920166USD
- 2026-12-13: 139.5097006970215USD
- 2026-12-14: 150.524336920166USD
- 2026-12-15: 150.524336920166USD
- 2026-12-16: 150.50180042358397USD
- 2026-12-17: 146.3356418005371USD
- 2026-12-18: 150.524336920166USD
- 2026-12-19: 150.524336920166USD
- 2026-12-20: 150.524336920166USD
- 2026-12-21: 141.42152982788085USD
- 2026-12-22: 150.524336920166USD
- 2026-12-23: 139.5097006970215USD
- 2026-12-24: 150.524336920166USD
- 2026-12-25: 179.7761996081543USD
- 2026-12-26: 204.94655999999998USD
- 2026-12-27: 167.4382325427246USD
- 2026-12-28: 172.48598288085935USD
- 2026-12-29: 245.16732307983398USD
- 2026-12-30: 275.4196804467773USD
- 2026-12-31: 373.97177999999997USD
- 2027-01-01: 247.44721432983397USD
- 2027-01-02: 247.84797646362304USD
- 2027-01-03: 167.4382325427246USD
- 2027-01-04: 154.91286923950196USD
- 2027-01-05: 154.91286923950196USD
- 2027-01-06: 154.91286923950196USD
- 2027-01-07: 154.91286923950196USD
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
Check-in must be done by someone who is at least 18 years old.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- Safety features at this property include a fire extinguisher and a smoke detector
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
- All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.
- Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
- One child 2 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
- Only registered guests are allowed in the guestrooms.
- Parking height restrictions apply.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Business details
Property registration number IT048017A1LPLAUUTF
- Fee for buffet breakfast: approximately EUR 25 per person
- Airport shuttle fee: EUR 32 per person (one-way)
- Self parking fee: EUR 44 per day
- Valet parking fee: EUR 44 per day (in/out privileges)
- Late check-out fee: EUR 90 (subject to availability)
- Rollaway bed fee: EUR 75.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Popular amenities
Parking
Airport shuttle
Restaurant
Business centre
Room service
Valet parking
Services
Business centre
Tour desk
Dry cleaning
Babysitting/Child services
Housekeeping
Banquet facilities
Currency exchange
Safe-deposit box
Luggage storage
Self laundry
24-Hour Front Desk
Concierge Services
Internet
Free wi-fi
General
Room service
Restaurant
Non-smoking rooms
Breakfast in the room
Allergy-free room available
Family room
Wheelchair Accessible (Limited)
Parking
Parking
Airport shuttle
Valet parking
Activities
Outdoor Furniture
Terrace