I canceled my reservation at a different hotel that we had before to get a bigger room. I noticed that the total price through hotel.com was a certain price & they charge me a different one didn't realize till I looked at my credit card statement. when we got to the hotel we had to spend over an hour for them to try to bust into the room because the door was locked from the inside. They finally moved us to another room and it was so dirty The smoke detector was off of the wall, the bathroom door knob spun around on bathroom. the closet in the actual room was moldy smelling, and the linen that was in there for the pullout bed had spots on it and was moisture due to the mold. then we spent almost 2 hours of our Jeep Beach vacation waiting for them to fix the toilet because something happened with the pump. When I asked about the Coke machine, I got the same answer every single day, it's empty, it's empty,no chance of even filling it up when we ask them for help on anything they just shrugged and threw their hands up in the air. The breakfast is your typical crappy breakfast so I wasn't really complaining about that. I guess they tried to do some remodeling in the bathroom after the hurricane & we were laughing at how bad the toilet was crooked and the floor actually missing tiles. We didn't expect to have quality like a 5 star hotel but for what we paid a night should've been much more quality. Stay away from anything that says Wyndham. it's the same thing here in TN.
I canceled my reservation at a different hotel that we had before to get a bigger room. I noticed that the total price through hotel.com was a certain price & they charge me a different one didn't realize till I looked at my credit card statement. when we got to the hotel we had to spend over an hour for them to try to bust into the room because the door was locked from the inside. They finally moved us to another room and it was so dirty The smoke detector was off of the wall, the bathroom door knob spun around on bathroom. the closet in the actual room was moldy smelling, and the linen that was in there for the pullout bed had spots on it and was moisture due to the mold. then we spent almost 2 hours of our Jeep Beach vacation waiting for them to fix the toilet because something happened with the pump. When I asked about the Coke machine, I got the same answer every single day, it's empty, it's empty,no chance of even filling it up when we ask them for help on anything they just shrugged and threw their hands up in the air. The breakfast is your typical crappy breakfast so I wasn't really complaining about that. I guess they tried to do some remodeling in the bathroom after the hurricane & we were laughing at how bad the toilet was crooked and the floor actually missing tiles. We didn't expect to have quality like a 5 star hotel but for what we paid a night should've been much more quality. Stay away from anything that says Wyndham. it's the same thing here in TN.