Best Western Crossroads Inn

Facilities are older but include a usable outdoor pool; the on-site restaurant and bar are closed and there is no elevator. Several reviews mention well-lit parking, while some report unsecured entrances or a lack of luggage carts.

Many guests found rooms and common areas very clean. However, there are recurring reports of musty or smoke odors, hair or grime in bathrooms, and isolated but serious issues such as mold, fleas, or bed bugs.

Rooms are basic and often dated, with a mix of older and some updated furnishings; bed comfort varies and AC units can be loud. Several guests noted small bathrooms, limited outlets or older TVs without apps, though many found rooms quiet and adequately sized.

Service is often friendly and helpful, with smooth check-ins and notable flexibility during the hurricane evacuation period. Recurring complaints include a $30 early check-in fee, occasional long waits or room assignment errors, and inconsistent follow-through.

Conveniently located just off I-10 and close to gas, food, and downtown, with easy highway access. Several guests found the area quiet, though a few noted the entrance or parking approach is tricky and some rooms can be a long walk from the lobby.

Breakfast feedback is mixed: many enjoyed the hot options and variety, while others found it mediocre, understocked, crowded, or uncomfortably warm, with some feeling it was poorly managed.