Name: Holiday Inn Express Hotel and Suites Natchitoches by IHG
Address: 5137 University Parkway, Natchitoches, Louisiana, United States of America, Natchitoches, Louisiana, US
Price range: US$98–US$245 per night
Rating: 7.87

What guests think

At Holiday Inn Express Hotel and Suites Natchitoches by IHG, travelers often praise the friendly, helpful staff and clean, comfortable stays, while noting aging features, occasional maintenance or housekeeping lapses, and periodic hiccups with check-in or billing.

The location is convenient to the interstate with nearby food and gas, though access and traffic can be awkward due to construction or a confusing entrance. Breakfast is often enjoyed, but consistency varies, and there is no on-site restaurant. Facilities like a pool and well-lit parking are appreciated, with isolated issues such as a gym renovation or a temporary elevator outage. Expect a friendly, convenient stay with some uneven details.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

AI-generated summary based on recent guest reviews

Facilities

Guests liked the pool and well-lit parking. Reports include a gym under renovation and an elevator outage, and some construction or an awkward entrance made access less convenient.

Related guest reviews

8

Rebecca

18 May 2025

·

Stayed 1 night

Staff were great and welcoming. Overall clean but could be a little better. The entrance was somewhat confusing but plenty of parking, convenient location, and felt safe.

10

Leo

16 Oct 2024

·

Stayed 4 nights

The only thing was the gym was undergoing some renovation, but otherwise was expected.

10

Bradley

24 Oct 2024

·

Stayed 1 night

Very nice property. Parking lot well lit, clean room and very personable staff.

10

Jefferson

4 May 2025

·

Stayed 1 night

Nice convenient and clean facility.

8

Monique

13 Apr 2025

·

Stayed 1 night

It was a little loud on our floor but nice room and facilities

8

Melissa

22 Jan 2023

·

Stayed 1 night

I was disappointed in the elevator breaking down during our stay. Also, I called and asked for the 9 rooms to be put together for the kids we took to NSU for a theatre showcase and was disappointed to get 4 rooms on the second floor and 5 on the 3rd floor. The water pressure was bad in the evening and some kids didn't have hot water for their showers.

8

Kelly

22 Dec 2024

·

Stayed 1 night

The staff was excellent! The hotel and room were clean, but there were some facility issues. We had very little water pressure in the shower. And the electric outlets were so worn out that the hair dryer would not stay plugged in. Would stay again.

10

Judi

19 Jan 2024

·

Stayed 3 nights

Very friendly people Manager present and greeting guests Quiet !!!!! Well lighted. Great coffee

10

Francis

15 Jul 2025

·

Stayed 1 night

Good breakfast. Nice pool. Friendly staff.

8

Cindy

22 Jul 2024

·

Stayed 2 nights

Construction made it a bit difficult to access. Room smelled a bit musty, and toilet/shower ran water constantly.

Was this helpful?

AI-generated summary based on recent guest reviews

Cleanliness

Many reviews describe clean rooms and public areas. However, recurring issues include odors, leftover trash or hair, and occasional stained surfaces or dirty flooring.

Related guest reviews

2

Melissa

17 Nov 2023

·

Stayed 1 night

Checkin was awful. They could not check me in easily even though I had already paid through hotels. Then, they double charged my incidentals and didn't refund one of them right away. The flooring in the room was filthy. Maybe stained, but shoe marks everywhere. Even though the staff was apologetic, I will not be staying there again.

10

Kelby

12 Jun 2025

·

Stayed 1 night

Clean

4

Jerrick

26 Dec 2024

·

This wasn’t a holiday type stay at all. The floors seem super thin. You can hear people walking above and creaking. And you feel the same as you walk. The bathroom while wiped down, still had hair in areas that certainly weren’t mine. The shower curtain isn’t properly installed for length so you’re likely to get water on the floor. Towels were stained, as well as the floor near the couch. I was beyond glad it was only one night. I’d be willing to stay an hour away if it offers a better accommodation.

10

Donil

17 Apr 2025

·

Stayed 2 nights

clean room

10

Amani

11 May 2025

·

Stayed 1 night

The stay was nice, the beds were comfortable. There was trash still by one of my beds. Other than that it was a peaceful stay.

10

Jefferson

4 May 2025

·

Stayed 1 night

Nice convenient and clean facility.

10

Lisa

6 Mar 2023

·

Stayed 1 night

Fast and easy check in. Room was clean and nice.

10

Aletha

1 Dec 2025

·

Stayed 2 nights

All of the staff were amazing. It’s hard to find staff with great personalities. They were courteous, hard lots of knowledge of their job and always asked was there something that they could do to assist you. Ms. Mary kept everything running smoothly during breakfast time. Ms. Sally was very pleasant during my checkout. I told Ms. Sally that I have stayed in high end places and I have never been treated so well. The overall quality was amazing. Everything was clean and organized. I’m a business owner and we have to let our employees know that they are loved and how well they do their job. No one had attitudes. All the staff greats everyone with a friendly smile and warm welcome. I will always stay at this property when I’m in Natchitoches, LA. Words really can’t express how I was so amazed at everything. I will refer all my family and friends to stay at this property. Ladies, continue to keep up the amazing job that you are doing. Owners, please give them their flowers for doing an amazing job. Again thanks for being so kind to us.

6

Jessica

28 Jul 2025

·

Stayed 1 night

When we got to the room, there was a terrible moldy smell and a strong chemial smell that was worse in the bathroom. I called to see if we could switch rooms. Was told that wasnt possible but that housekeeping would come clean the bathroom again while we were out. That didn't happen. The smell got better if we closed the bathroom door so we decided to stay. I told the front desk again the next morning. The lady didn't really seem to care. I was so grossed out my the bathroom that I was in a rush to leave, so i didnt press the issue. I will not be back.

10

Deb

27 Jan 2023

·

Stayed 1 night

Nice and clean. Comfortable beds. Staff very helpful

Was this helpful?

AI-generated summary based on recent guest reviews

Rooms

Beds are comfortable and some rooms feel spacious, but the property shows age with thin floors, door gaps, and maintenance issues like weak water pressure, worn outlets, or AC troubles. Noise can be noticeable on some floors.

Related guest reviews

6

Quentin

23 Dec 2024

·

Stayed 1 night

Room 232 is a handicap room. Needs trim work in bathroom to cover sheetrock plumbing rough in holes. Nice cumfy bed and desk area. AC worked great and water was hot.

8

Cassandra

27 Oct 2024

·

Stayed 2 nights

Nice friendly staff. Room air conditioner wasn’t quite working. Breakfast was ok with great coffee

4

Jerrick

26 Dec 2024

·

This wasn’t a holiday type stay at all. The floors seem super thin. You can hear people walking above and creaking. And you feel the same as you walk. The bathroom while wiped down, still had hair in areas that certainly weren’t mine. The shower curtain isn’t properly installed for length so you’re likely to get water on the floor. Towels were stained, as well as the floor near the couch. I was beyond glad it was only one night. I’d be willing to stay an hour away if it offers a better accommodation.

10

Amani

11 May 2025

·

Stayed 1 night

The stay was nice, the beds were comfortable. There was trash still by one of my beds. Other than that it was a peaceful stay.

10

Julie

23 Nov 2024

·

Stayed 1 night

Lawrence at the front desk was very efficient and kind. The room was clean and spacious. The bathroom clean too. We stayed one night and the bed was super comfortable. We would recommend staying here, and will come back if given the chance.

6

LINDA

27 Nov 2025

·

Stayed 5 nights

Room was clean & staff was friendly but needs updating! You could see light under the door as well as on the side. We put a towel on the floor to block the 1” gap at the bottom but could do nothing for the side gap. The bed was nice & soft.

6

Robert

28 Jun 2025

·

Stayed 1 night

We found the staff very friendly and helpful. The furnishings in the room were ok, would have preferred a chair and ottoman in place,of chaise. Overall, we found the hotel to be “aging”.

8

Monique

13 Apr 2025

·

Stayed 1 night

It was a little loud on our floor but nice room and facilities

8

Kelly

22 Dec 2024

·

Stayed 1 night

The staff was excellent! The hotel and room were clean, but there were some facility issues. We had very little water pressure in the shower. And the electric outlets were so worn out that the hair dryer would not stay plugged in. Would stay again.

8

Bobby

28 Apr 2025

·

Stayed 1 night

It was easy to check in and once in the room it was clean and quiet.

Was this helpful?

AI-generated summary based on recent guest reviews

Service

Staff are widely praised as friendly, welcoming, and helpful across the front desk and breakfast team. A few guests reported check-in or billing problems and slow or unresponsive housekeeping.

Related guest reviews

2

Melissa

17 Nov 2023

·

Stayed 1 night

Checkin was awful. They could not check me in easily even though I had already paid through hotels. Then, they double charged my incidentals and didn't refund one of them right away. The flooring in the room was filthy. Maybe stained, but shoe marks everywhere. Even though the staff was apologetic, I will not be staying there again.

8

Rebecca

6 Dec 2024

·

Stayed 4 nights

Our stay was great! Workers were very friendly and helpful

10

Lisa

23 Jun 2023

·

Stayed 1 night

Very nice staff.

10

Donna

6 Jul 2024

·

Stayed 3 nights

This has been the beat stay we have had. The service was so helping and wendt above and beyond. Front the front deck to the housekeeping. It was very clean and i look for to going back.

10

Bradley

24 Oct 2024

·

Stayed 1 night

Very nice property. Parking lot well lit, clean room and very personable staff.

6

Juan

15 Sept 2025

·

Stayed 1 night

Some of the employers didn't no how to work the computer on the check in and out cause they were double charging customers .Dont no if they were having trouble with the system or they might need a little more training but other than that it was a nice stay

10

Sarah

6 Oct 2024

·

Stayed 2 nights

The young man at the front desk was friendly, polite and caring.

10

Aletha

1 Dec 2025

·

Stayed 2 nights

All of the staff were amazing. It’s hard to find staff with great personalities. They were courteous, hard lots of knowledge of their job and always asked was there something that they could do to assist you. Ms. Mary kept everything running smoothly during breakfast time. Ms. Sally was very pleasant during my checkout. I told Ms. Sally that I have stayed in high end places and I have never been treated so well. The overall quality was amazing. Everything was clean and organized. I’m a business owner and we have to let our employees know that they are loved and how well they do their job. No one had attitudes. All the staff greats everyone with a friendly smile and warm welcome. I will always stay at this property when I’m in Natchitoches, LA. Words really can’t express how I was so amazed at everything. I will refer all my family and friends to stay at this property. Ladies, continue to keep up the amazing job that you are doing. Owners, please give them their flowers for doing an amazing job. Again thanks for being so kind to us.

6

Jessica

28 Jul 2025

·

Stayed 1 night

When we got to the room, there was a terrible moldy smell and a strong chemial smell that was worse in the bathroom. I called to see if we could switch rooms. Was told that wasnt possible but that housekeeping would come clean the bathroom again while we were out. That didn't happen. The smell got better if we closed the bathroom door so we decided to stay. I told the front desk again the next morning. The lady didn't really seem to care. I was so grossed out my the bathroom that I was in a rush to leave, so i didnt press the issue. I will not be back.

2

James

1 May 2025

·

Stayed 1 night

Terrible attitude from workers

Was this helpful?

AI-generated summary based on recent guest reviews

Location

Convenient to the interstate with food and gas nearby, and several guests felt safe. Access can be tricky due to construction, traffic, or a confusing entrance.

Related guest reviews

8

Rebecca

18 May 2025

·

Stayed 1 night

Staff were great and welcoming. Overall clean but could be a little better. The entrance was somewhat confusing but plenty of parking, convenient location, and felt safe.

10

Chris

18 May 2025

·

Stayed 2 nights

It is close to the interstate with access to gas stations and food close by. Parking lot at night was a little "interesting" but no trouble in the room and it was well cleaned and the staff was friendly and helpful.

10

Beth

24 Jul 2023

·

Stayed 1 night

Excellent hotel, clean, nice staff, convenient location and very updated.

10

Jan

5 Jul 2024

·

Stayed 1 night

Very convenient

10

Regina

23 Dec 2022

·

Stayed 1 night

We stay at this hotel often as it clean and comfortable. There are many kid friendly fast food places close by. The staff is friendly and very accommodating.

10

DETRIA

7 Dec 2022

·

Stayed 19,330 nights

It was a nice hotel in a great location

6

Samantha

17 Nov 2024

·

Stayed 2 nights

Busy alot traffic in that area. Property is a little expensive for the quality of the rooms.

8

Jimmie

25 May 2023

·

Stayed 2 nights

Location was a little weird to get to

8

Cindy

22 Jul 2024

·

Stayed 2 nights

Construction made it a bit difficult to access. Room smelled a bit musty, and toilet/shower ran water constantly.

Was this helpful?

AI-generated summary based on recent guest reviews

Dining

Breakfast is generally viewed positively with hot options and good coffee, though quality and availability vary at times (e.g., broken pancake machine, limited items). There is no on-site restaurant.

Related guest reviews

8

Cassandra

27 Oct 2024

·

Stayed 2 nights

Nice friendly staff. Room air conditioner wasn’t quite working. Breakfast was ok with great coffee

6

Rebecca W.

6 Dec 2024

·

Stayed 1 night

This place was super expensive for what it offers. I guess it is because of the Christmas lights. We made a one night stop over to see the NSU campus before we moved on to New Orleans. This is a decent hotel, but nothing special to make it $300. Clean, Nice staff and good breakfast.

8

Tamara

14 Oct 2023

·

Stayed 1 night

our stay was good, the only thing is we thought there was a restaurant onsite and there wasn't. they did have a hot breakfast available in the morning though that was nice.

10

Aletha

1 Dec 2025

·

Stayed 2 nights

All of the staff were amazing. It’s hard to find staff with great personalities. They were courteous, hard lots of knowledge of their job and always asked was there something that they could do to assist you. Ms. Mary kept everything running smoothly during breakfast time. Ms. Sally was very pleasant during my checkout. I told Ms. Sally that I have stayed in high end places and I have never been treated so well. The overall quality was amazing. Everything was clean and organized. I’m a business owner and we have to let our employees know that they are loved and how well they do their job. No one had attitudes. All the staff greats everyone with a friendly smile and warm welcome. I will always stay at this property when I’m in Natchitoches, LA. Words really can’t express how I was so amazed at everything. I will refer all my family and friends to stay at this property. Ladies, continue to keep up the amazing job that you are doing. Owners, please give them their flowers for doing an amazing job. Again thanks for being so kind to us.

10

Monica

10 Dec 2023

·

Stayed 3 nights

We will continue staying here during our annual trip to Natchitoches. The rooms are big and accommodating for our family with two little kids and the included breakfast is great. The staff are really sweet and really care about the customers. We love staying here.

10

Judi

19 Jan 2024

·

Stayed 3 nights

Very friendly people Manager present and greeting guests Quiet !!!!! Well lighted. Great coffee

10

Francis

15 Jul 2025

·

Stayed 1 night

Good breakfast. Nice pool. Friendly staff.

4

Jose

30 Jun 2023

·

Stayed 1 night

Room AC was loud and not working. Notified staff and said nothing they can do until the morning. Breakfast was terrible. No fruit, no milk, not enough variety. Eggs were raw 🙃. I hate that I wasted my point on this trashy location :/ disappointed- Holiday inns were the place to stay but never again!!!!

2

Tammy D

16 Aug 2025

·

Stayed 1 night

Told me bcz i book Expedia I wouldn't be getting any points. I didn't ask! Pancake machine was broken with no out of order sign. Booked 3 rooms bcz of children, rooms were on different floors. No cinnamon rolls

Was this helpful?

AI-generated summary based on recent guest reviews

Month	Average price
January	US$125
February	US$130
March	US$126
April	US$129
May	US$117
June	US$117
July	US$105
August	US$108
September	US$179
October	US$149
November	US$146
December	US$137

Su	Mo	Tu	We	Th	Fr	Sa
				1 $128	2 $245	3 $200
4 $127	5 $116	6 $116	7 $138	8 $127	9 $151	10 $129
11 $116	12 $116	13 $125	14 $132	15 $116	16 $223	17
18 $98	19 $101	20 $101	21 $98	22 $100	23 $191	24
25 $98	26 $134	27 $98	28 $109	29 $98	30 $100	31 $98

Holiday Inn Express Hotel and Suites Natchitoches by IHG

Prices for Holiday Inn Express Hotel and Suites Natchitoches by IHG

Monthly average prices

About this property

Location

Room options

Standard Room, 1 King Bed

Suite, 1 King Bed, Accessible (Communications, Accessible Tub)

Standard Room, 1 King Bed, Accessible (Communications, Accessible Tub)

Standard Room

Standard Room, 2 Queen Beds

Suite, 1 King Bed

Suite, 2 Queen Beds

Guest reviews of Holiday Inn Express Hotel and Suites Natchitoches by IHG

Who stays here?

What guests think

Property policies

Check-in instructions

Security deposit

Good to know

FAQs about Holiday Inn Express Hotel and Suites Natchitoches by IHG

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18	19 $109
20 $109	21 $110	22 $119	23 $119	24 $110	25 $110	26 $122
27 $122	28 $118	29 $118	30 $117