Comfort Inn Grove City - Columbus South

Half of the breakfast machines didn’t work and had hardly any food available, room wasn’t ready at 4:30 pm and had to wait for a different bed accommodation so we never got the bed arrangement we booked, pool was inoperable and lobby rest rooms were dirty

When we arrived one of our rooms was not ready at check in. We had to wait over an hour. They upgraded the room to a suite yet we had been driving through the early morning hours and preferred to have the room available when it was supposed to be available. There was no hairdryer available with the front desk attendant stating they got rid of them all during the renovation. The microwave in one of our rooms didn't work and the phone didn't work in the other. The worst part was the breakfast area had no food when we came down with the front desk attendant stating that food was being made and to come back. When we came back, the closed breakfast. When the attendant was questioned, she said sorry and to write a complaint. The rooms weren't cheap and I've never experienced this type of service and will not recommend.

Pool was closed. We stayed here 3yrs ago and it was out of service then. Had to go next door to swim and there were no towels. When we asked for towels, we were told we needed to bring towels from our hotel over and we were never told that ahead of time. It was not stated on website about pool being closed. Bathroom shower was disgusting! Air conditioner didn’t work and room was hot. Staff was friendly but there was never anyone at the desk. Always had to stand and wait for someone. Breakfast was good though.

not very happy with one night stay,under construction would not have stayed if informed of this.Dirty bathroom floor,no phone,just a mess.

clean room, great staff