Name: The Walper Hotel, part of JdV by Hyatt
Address: 20 Queen St S., Downtown Kitchener, Kitchener, Waterloo Regional Municipality, Canada, Kitchener, Ontario, CA
Price range: $116–$450 per night
Rating: 8.73

What guests think

Across recent reviews, The Walper Hotel, part of JdV by Hyatt, is praised for friendly staff, clean stylish rooms, and a central downtown location, while recurring drawbacks include parking logistics, occasional noise, and inconsistent temperature control or hot water.

Many guests highlight comfortable beds, strong showers, and the hotel’s renovated historic character. The on-site restaurant earns frequent compliments, though breakfast service or bar hours can disappoint. Expect a stylish boutique stay downtown, with convenient dining, while accounting for urban surroundings and variable room experiences.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Guests like the bar and find the small gym adequate. Parking is a recurring pain point, with limited on site spots and off site paid garages requiring a short walk; the bar may close early.

Related guest reviews

10

Chris

Jul 2, 2024

·

Stayed 1 night

Nice hotel with historic exterior and renovated interior. Great location in downtown Kitchener with many restaurants in walking distance. Parking is off site but is closer and easier than some hotels with their own parking garage.

10

Daniel

Mar 1, 2026

·

Stayed 6 nights

Friendly staff, good enough gym, clean and nice room. A bit too cold weather but nothing you could do about that :)

10

Stu

Jun 23, 2023

·

Stayed 1 night

Great place to stay. Very nicely decorated for an older building. Rooms were clean, love the floors and decor throughout. Breakfast was nice. Parking right across the street with EV charging, which was great for us. Cost about $15 to park the car for the day and night. Nice bright safe car park. All round great stay.

10

Thomas

Sep 13, 2024

·

Stayed 1 night

Nice bar on the property, beautiful facility, lots of character

8

Shannon

Jun 20, 2023

·

Stayed 1 night

This hotel has a cool vibe and the room had nice upgrades for it being an old hotel. The shower was really nice, bed comfortable and restaurant was really good. Only negative is the rooms aren’t sound proof from the street noise. Parking garage was a short walk to the hotel.

10

James

Mar 30, 2025

·

Stayed 1 night

Parking details not known in advance. Lovely room, great location, friendly desk.

8

Paula

Jul 10, 2025

·

Stayed 4 nights

Bar closed at 10pm. I arrived at 945 and room was locked.

10

giovanna

May 3, 2025

·

Stayed 1 night

The king room is very large and found it very clean. The hotel bar is well stocked. Service overall is friendly and helpful.

10

Chi Yan

Sep 14, 2025

·

Stayed 1 night

Very clean quiet hotel in downtown Kitchener. Friendly staff and delicious dinner at the restaurant (I had pasta and oysters). Breakfast included -I had eggs Benedict. The only thing is parking at the park are behind the hotel need to walk a minute to hotel front. A bit quiet evening when I checked in solo. Other than that, good comfy bed and clean sheets with great service. Walk to many restaurants within 5mins.

10

Susan

Oct 27, 2025

·

Stayed 1 night

The hotel reminds me of artsy hotels in Europe. It is extremely clean, comfortable and stylish. Staff are very friendly and go above and beyond to help. The only issue is parking - reserve your spot ahead of your visit if you want 1 of the 7 spots allocated behind the hotel.

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AI-generated summary based on recent guest reviews

Cleanliness

Reviews consistently describe very clean rooms and public spaces, with many calling them spotless. A few guests reported isolated issues like dirty windows, bathroom or floor cleanliness, or occasional odors.

Related guest reviews

10

Walter

Aug 15, 2025

·

Stayed 2 nights

We thoroughly enjoyed our two-night stay at The Walper Hotel. Check in was a breeze and the staff were incredibly welcoming and helpful. We had a spacious, tastefully furnished and spotlessly clean room on the fifth floor. The bed was comfortable and the pillows and bedding were fresh and new. The a/c was quiet and very effective as the heat and humidity levels were high (around 35-40C). The bathroom was a little small but clean and well maintained. The rain shower was amazing! The strong water pressure and steady temperature made it one of the best hotel showers we’ve ever experienced. We had breakfast at the hotel one morning and found the service to be a little slack and some of the food orders a bit lack lustre (skip the avocado toast!). The hotel is downtown and the main street is bustling with bars and restaurants. We had a great time meandering around the area and enjoyed a vegan lunch at Cafe Pyrus and an absolutely incredible dinner at Tamasha Indian restaurant. It was surprising how incredibly quiet the hotel is considering the lively neighbourhood that surrounds it. We loved the Walper and would definitely stay there again.

10

Jennifer

Nov 22, 2025

·

Stayed 1 night

Very clean, friendly helpful staff, right downtown Kitchener

4

Milijana

Nov 4, 2024

·

Stayed 1 night

Given the price point compared to other KW hotel, the standard was not met. The washroom area was not clean, tissues missing. The windows faced a wall.

10

Stephan

Nov 27, 2025

·

Stayed 3 nights

Room was spacious and clean. Very comfortable.

8

Katherine

Jun 8, 2025

·

Stayed 1 night

Great vibe and lobby. Bar on second floor very good. Staff good. Phone didn’t work. Carpets and washroom floors weren’t exactly clean and streets were noisy with street racing. Downtown now has panhandlers and people struggling in many ways in foyers and such which reflect changes to the community and it the facility.

6

Daniel

Dec 25, 2024

·

Stayed 1 night

It was okay. However, there was hair in the black towel in the washroom, and the toilet paper wasn’t brand new; the roll was about to run out. This is the first time I've seen a hotel trying to save a toilet paper roll. I’m pointing this out not because I want some benefit or compensation but just for the cleaning team to do their best. Other than that, it was fine.

6

Timothy

Sep 7, 2025

·

Stayed 2 nights

Windows could really use a cleaning.

10

Ramneek

Nov 5, 2025

·

Stayed 1 night

Very clean and nice staff, made the stay so much easier and enjoyable

10

Jen

Jul 6, 2025

·

Stayed 1 night

We stayed for one night, I am very picky about cleanliness and this hotel did not dissapoint. Everything was spotless. The concierge upgraded our room when we checked in to make sure it was quiet and provided excellent service. Parking is not far away from the hotel and price was reasonable. Our room was a little small bit overall we had a fantastic stay.

10

Sandra

Jan 10, 2026

·

Stayed 1 night

Spotless room and fantastic breakfast

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Rooms

Rooms are stylish and often comfortable, with excellent showers; sizes vary from spacious to quite small, and some interior views face a wall. Several guests reported temperature control and noise issues, plus occasional TV problems.

Related guest reviews

10

Jane

Nov 9, 2025

·

Stayed 3 nights

This is a wonderful historic hotel that has been beautifully modernized. Our room was spacious with inspired decor. The staff was exceptionally kind, friendly and knowledgeable. We loved our stay at the Walper. The breakfast is no longer free, but it's very good. As was dinner at the hotel's TWH. Pricey, but what restaurant isn't these days?

8

Meng-Ting

May 21, 2025

·

Stayed 1 night

The TV is not working properly

10

Walter

Aug 15, 2025

·

Stayed 2 nights

We thoroughly enjoyed our two-night stay at The Walper Hotel. Check in was a breeze and the staff were incredibly welcoming and helpful. We had a spacious, tastefully furnished and spotlessly clean room on the fifth floor. The bed was comfortable and the pillows and bedding were fresh and new. The a/c was quiet and very effective as the heat and humidity levels were high (around 35-40C). The bathroom was a little small but clean and well maintained. The rain shower was amazing! The strong water pressure and steady temperature made it one of the best hotel showers we’ve ever experienced. We had breakfast at the hotel one morning and found the service to be a little slack and some of the food orders a bit lack lustre (skip the avocado toast!). The hotel is downtown and the main street is bustling with bars and restaurants. We had a great time meandering around the area and enjoyed a vegan lunch at Cafe Pyrus and an absolutely incredible dinner at Tamasha Indian restaurant. It was surprising how incredibly quiet the hotel is considering the lively neighbourhood that surrounds it. We loved the Walper and would definitely stay there again.

6

Leanne

Dec 1, 2024

·

Stayed 1 night

Overall this was a lovely hotel with plenty of amenities for entertainment. Within minutes of theatres and other venues. We were quite disappointed with the room quality. At first sight it seemed pleasantly appealing and well appointed. However it did not take us long to realize the room was very tiny with very little extra space to spread out. (King room). Especially the bathroom. Do not take any sort of vanity bag, there is no room. To top It off the heat was stuck at 27-29 Celsius all night long and would not go down despite having a repair man come as well. Secondly , which was a bit comical, the TV was stuck on auto descriptive and we could not figure that out(even the same repair guy could not). Overall it was a mediocre stay at a very lovely hotel. The on-site restaurant was lovely!

8

Josephine

Sep 2, 2025

·

Stayed 2 nights

The hotel is clean, and the staff are super friendly. However, the rooms are small, and the “city view” room was just facing a brick wall. Also, the coffee on our floor was watered down.

10

Susan

Oct 19, 2025

·

Stayed 1 night

Amazing!! Room was stunningly updated modern and large. Bed was so comfortable and bathroom was up to date with a great walk in shower. Will absolutely stay again.

4

Greg

May 4, 2025

·

Stayed 1 night

Could not sleep due to very loud music being played at a wedding reception at the hotel until 1 am. very loud foot steps from the floor above. And then at 6am piano music was being played in the lobby, clearly audible in our room on the 3rd. floor.

10

Sarah

Dec 3, 2023

·

Stayed 1 night

The room was spacious and updated. Comfortable bed and pillows. The shower was the best I’ve used!

8

Cynthia

Jun 29, 2025

·

Stayed 1 night

The ceilings are quite thin and you can hear other guests walking around on the floor above

6

tina

Nov 18, 2025

·

Stayed 1 night

I stayed here for the first time last night and although the hotel is beautiful, my room was freezing and the thermostat didn't work. I called the front desk and they said the thermostat is controlled by them and they turned the heat up but it was still cold. They ended up bringing a portable heater which helped. I've never stayed at a hotel where the thermostat was controlled by the front desk.

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Service

Service is widely praised as friendly, welcoming, and responsive, with useful texting support for requests. Occasional lapses include billing concerns or slow follow through on room service and housekeeping.

Related guest reviews

10

Ameera

Nov 8, 2025

·

Stayed 1 night

Excellent front staff. Quick check in and friendly.

10

Colleen

Oct 19, 2025

·

Stayed 2 nights

The staff were excellent

10

Maria

Feb 16, 2025

·

Stayed 1 night

We had an incredible stay at The Walper! The staff were welcoming and accommodating as soon as we walked in the door. We were greeted by Juliet who was very knowledgeable and friendly helping us with parking, our room and even our dinner at the on site restaurant. It wasn’t just Juliet but EVERYONE on staff that were so kind even in the restaurant. We especially liked the text service, we needed wine glasses to our room and wanted late checkout and we were immediately answered and serviced through text. A lot of the reviews were complaining about parking however Juliet directed us to across the street where it was covered and free to park overnight (parking into Sunday). Overall we really enjoyed our experience, the room, the atmosphere the restaurant and the staff make us want to come back 10 more times. Thank you!

10

Senem

Oct 13, 2024

·

Stayed 2 nights

Second stay here in one year, great hotel, amazing and helpful staff

8

Aflatoon

Nov 4, 2025

·

Stayed 2 nights

The room was clean and the staff were kind and friendly but: I stayed one night and the hotel issued an invoice in the amount of $225.19 for one night accommodation and parking but my visa credit card was charged $548.40 + $51.98 =$600.38 which is $375.19 over withdraw. Please credit card by the extra charge. Thank you

10

Raymond

Jul 1, 2024

·

Stayed 1 night

Staff are all outstanding!

10

Kate

May 4, 2025

·

Stayed 1 night

The Walper is a gem in downtown Kitchener! From the staff to the rooms to the awesome good, our weekend hosting a bridal shower at the Walper was nothing less than outstanding!

10

Ibukun

Jun 24, 2024

·

Stayed 2 nights

The staff were warm, helpful and effective. They went above and beyond to make our stay in both the hotel and city enjoyable. We loved the simple and elegant design of the hotel and its proximity to restaurants. We will definitely stay here again on our next visit to Kitchener Waterloo.

10

Michael

Jan 31, 2025

·

Stayed 1 night

Great area, friendly staff, clean rooms

10

Tatjana

Oct 22, 2024

·

Stayed 6 nights

The property was great. The front desk staff were amazing. Though we were a bit disappointed with our service. On the one night that we ordered room service, they said they had knocked and we didn't open the door. We were there, yet no one knocked for us to open the door. Our food finally arrived after the front desk called to see if we were still in our room. We also had an issue with housekeeping on the 4th day. We left a generous tip mid way of our stay. On the 4th day, when we returned to our room, the towels were not replenished, the sink wasn't wiped down, and there was a tissue on the floor. The last few days, once again our towels were not replenished, so we had to call the front desk. Who ever cleaned our room at midway point, was not the same person as in the beginning. Otherwise, we had a very pleasant stay. And yes, we would stay there again.

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Location

Central downtown location is walkable to restaurants, theaters, and transit. Several reviews note street noise and a visible homelessness presence that can feel unsafe at night.

Related guest reviews

10

Christine

Aug 3, 2023

·

Stayed 2 nights

clean hotel, staff friendly and accomodating area was a little sketchy with the homeless around. plus the car beside mine had his tires slashed!

10

Andrew

Jan 8, 2023

·

Stayed 1 night

Convenience. Great proximity to everything needed; shopping, dining, etc

8

Deborah

Jun 27, 2023

·

Stayed 2 nights

Beautiful and unique hotel. Great restaurants nearby and nice downtown vibe. Homelessness and open drug use a problem in the area.

10

Dianne

Oct 7, 2024

·

Stayed 1 night

Great location!!! Can walk to some nice patios and restaurants. The hotel restaurant is excellent!!

10

Geoff

Oct 13, 2024

·

Stayed 1 night

Beautiful hotel - room was great-bed was super comfortable. Right downtown close to a lot of bars, restaurants-easy and walkable.

10

Cynthia

Nov 30, 2024

·

Stayed 1 night

We stayed here because it was well rated and close to the theater where we purchased tickets to see a show (the reason we were in town). It is a lovely modern renovated space. Close to busy shopping and dining and walking distance to the Center in the Square Theater we attended. The on-site restaurant was really good which made the evening easy and very enjoyable

10

William

Aug 15, 2025

·

Stayed 2 nights

Great location friendly staff

8

Christiane

Oct 10, 2024

·

Stayed 1 night

Liked central location. Area around hotel tired & old. Many unfortunate street people frequenting area at night. Not a hotel problem but leaves an unsafe feeling

10

Hemant

Dec 27, 2024

·

Stayed 1 night

Hotel property was great. However a lot of questionable characters walking on the streets.

8

Brenda

Oct 22, 2023

·

Stayed 1 night

The rooms and hotel were nice. No noise complaints. Only issue was the off site parking. Was raining and had to drag suitcase through water. There were several homeless people sleeping near property.

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AI-generated summary based on recent guest reviews

Dining

The on site TWH Social and breakfast are frequently praised for food quality. Some guests experienced slow breakfast service, room service hiccups, or an early bar closing.

Related guest reviews

10

Jane

Nov 9, 2025

·

Stayed 3 nights

This is a wonderful historic hotel that has been beautifully modernized. Our room was spacious with inspired decor. The staff was exceptionally kind, friendly and knowledgeable. We loved our stay at the Walper. The breakfast is no longer free, but it's very good. As was dinner at the hotel's TWH. Pricey, but what restaurant isn't these days?

10

Walter

Aug 15, 2025

·

Stayed 2 nights

We thoroughly enjoyed our two-night stay at The Walper Hotel. Check in was a breeze and the staff were incredibly welcoming and helpful. We had a spacious, tastefully furnished and spotlessly clean room on the fifth floor. The bed was comfortable and the pillows and bedding were fresh and new. The a/c was quiet and very effective as the heat and humidity levels were high (around 35-40C). The bathroom was a little small but clean and well maintained. The rain shower was amazing! The strong water pressure and steady temperature made it one of the best hotel showers we’ve ever experienced. We had breakfast at the hotel one morning and found the service to be a little slack and some of the food orders a bit lack lustre (skip the avocado toast!). The hotel is downtown and the main street is bustling with bars and restaurants. We had a great time meandering around the area and enjoyed a vegan lunch at Cafe Pyrus and an absolutely incredible dinner at Tamasha Indian restaurant. It was surprising how incredibly quiet the hotel is considering the lively neighbourhood that surrounds it. We loved the Walper and would definitely stay there again.

10

Lola

Sep 13, 2024

·

Stayed 1 night

The Walper is a gorgeous hotel. Right downtown, which can make it a little loud with traffic, but not bad. We went as a mini getaway over a weekend. So many restaurants within walking distance, although, we ate at the restaurant located below the hotel called the Social. It was amazing. Food was fantastic. The delux room is beautiful, and spacious. I would recommend this hotel and definitely stay there again.

6

Caryn

Jan 6, 2025

·

Stayed 1 night

The staff are kind and lovely. The parking is a struggle but the food in the restaurant is delicious. They just need to improve their standard operations. Recommend not ordering food to your room and keep your stay short and you will have a great time.

10

Dianne

Oct 7, 2024

·

Stayed 1 night

Great location!!! Can walk to some nice patios and restaurants. The hotel restaurant is excellent!!

8

Paula

Jul 10, 2025

·

Stayed 4 nights

Bar closed at 10pm. I arrived at 945 and room was locked.

10

Stacie

Jun 19, 2024

·

Stayed 2 nights

What a great space! So unique-would absolutely stay here again! Staff was very kind and truly welcoming! Rooms were clean a spacious beautifully decorated! Restaurant was delicious!

10

Chi Yan

Sep 14, 2025

·

Stayed 1 night

Very clean quiet hotel in downtown Kitchener. Friendly staff and delicious dinner at the restaurant (I had pasta and oysters). Breakfast included -I had eggs Benedict. The only thing is parking at the park are behind the hotel need to walk a minute to hotel front. A bit quiet evening when I checked in solo. Other than that, good comfy bed and clean sheets with great service. Walk to many restaurants within 5mins.

10

Wendy

Apr 28, 2024

·

Stayed 1 night

Had a great stay, very friendly staff at check in and checkout the next morning. Room was very clean, nice simple decor. Ate at the TWH Social which was easily accessible from the hotel.

8

Chris

Jun 20, 2023

·

Stayed 1 night

Beautiful huge room. Fantastic shower. Super Nice staff. Tragic Fathers Day brunch like no one had ever worked in a restaurant before.

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AI-generated summary based on recent guest reviews

Month	Average price
January	$124
February	$132
March	$125
April	$115
May	$147
June	$148
July	$129
August	$129
September	$152
October	$143
November	$134
December	$126

Su	Mo	Tu	We	Th	Fr	Sa
				1 $118	2 $177	3 $239
4 $122	5 $147	6 $150	7 $156	8 $144	9 $224	10
11 $131	12 $127	13 $165	14 $168	15 $179	16 $201	17 $239
18 $167	19 $200	20 $215	21 $232	22 $254	23 $327	24 $234
25 $122	26 $144	27 $145	28 $146	29 $132	30 $137	31 $140

The Walper Hotel, part of JdV by Hyatt

Prices for The Walper Hotel, part of JdV by Hyatt

Monthly average prices

About this property

Location

Room options

Deluxe Suite, 2 Queen Beds

Room, 1 Queen Bed

Room, 1 King Bed

Room, 1 Queen Bed, City View

Room, 2 Queen Beds

Room, 1 King Bed, City View

Suite, 1 King Bed (Urban)

Suite, 1 Queen Bed (Urban)

Deluxe Room, 1 King Bed

Suite (Historic)

Room, 1 King Bed, Accessible (Shower)

Guest reviews of The Walper Hotel, part of JdV by Hyatt

Who stays here?

What guests think

Property Policies

Check-in instructions

Security deposit

Good to know

Optional extras

FAQs about The Walper Hotel, part of JdV by Hyatt

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18	19 $201
20 $122	21 $137	22	23 $450	24 $147	25 $167	26 $185
27 $116	28 $132	29 $141	30