Name: Home2 Suites By Hilton Kitchener
Address: 30 Fairway Road South, Centreville Chicopee, Kitchener, Waterloo Regional Municipality, Canada, Kitchener, Ontario, CA
Price range: $116–$291 per night
Rating: 9.07

What guests think

Across the reviews, Home2 Suites By Hilton Kitchener stands out as a modern, clean, family‑friendly property with spacious suite‑style rooms, convenient access to shopping and highways, and useful amenities for longer stays despite some operational hiccups.

Many guests praise spotless rooms and consistently friendly, accommodating service. Suites are spacious and well equipped with kitchenettes and large fridges, which works well for families and teams. Common pain points include a crowded, sometimes understocked breakfast, a small or occasionally closed pool accessed via the adjoining DoubleTree, inconsistent housekeeping frequency, and confusing signage or access to the property and parking. Expect a comfortable suite stay, but plan for busy breakfasts and minor access quirks.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Facilities are generally well liked, with an outdoor courtyard featuring BBQs and games, a gym, free parking, and a walkable connection to a restaurant. Recurring drawbacks are a small or occasionally closed pool accessed via the adjoining DoubleTree and occasional parking or access disruptions.

Related guest reviews

10

Elizabeth J

Jul 15, 2025

·

Stayed 9 nights

Great! Stay. All areas of the hotel spicy & span. We stayed in a kitchenette 1 BR suite and it was ideal. Everything worked properly and was in excellent condition. We were impressed with the size of the room and the comfortable layout. The hotel is very new so the decor is fresh and welcoming. If you find yourself in a kitchenette room, we suggest moving the toaster out from under the roll of paper towels before using it we had a smoke alarm moment 😉 Hubby used the gym daily and the pool once, both were on point. My only disappointment was in finding out that the standard sheets for the home2 suites brand are polyester 😬Fortunately, knowing what a fuss pot. I am about cotton sheets, I travel with my own, problem solved :-) We would 100% stay again.

2

Sheri

Jan 22, 2025

·

Stayed 1 night

Having a disappointing evening. The pool is closed until next month- which was not posted on Expedia. We chose the hotel for our kids to have a fun evening because it had a pool. The tv has also not been working since we checked in. We usually choose Home 2 Suites hotels because it is a nice stay- this hotel doesn't have important amenities open, no tv, and there are broken shards of dishes on the floor in our bathroom. Not great for kids or parents.

2

Shamima

Jan 18, 2025

·

Stayed 7 nights

New, still working out kinks. Construction, pool closure, power outages

10

John

Sep 12, 2025

·

Stayed 2 nights

Was our first time at this hotel. Very clean room, spacious. The breakfast was very nice, the pool is a little small. The area is quiet we always felt safe. Lots of shops and restaurants in the area.

10

Kathryn

Sep 20, 2025

·

Stayed 1 night

Clean hotel, friendly staff, great on site bar/ restaurant.

6

Ryan

Dec 14, 2025

·

Stayed 3 nights

Hotel was clean, had to walk quite a distance to an adjoined hotel to pool which was tiny and crowded. Fire alarm went off after 10pm, causing evacuation at night when people were sleeping, in shower etc. Hotel hosted a wedding party, so when we arrived back to our hotel after being out we had to circle the parking lot for 35-45 minutes to find a parking spot. No parking at either of the hotel parking lots for people who paid to stay there.

8

Helen

Apr 27, 2025

·

Stayed 2 nights

There is only one lane way to access this property. There was a huge inconvenience when a large truck delivering roofing material which completely blocked access to the immediate parking lot and the reception area. No vehicles could come in or leave for over an hour. I was told to walk through the other hotel at the front to get to the reception, but I could not get through because I had not checked in yet and did not have a key to scan. Breakfast should start earlier to accommodate all guests that have early commitments. The bed was quite comfortable and being next to the highway did not affect noise levels for us. Be aware booking through a third party that you will be charged a “marketing fee”. I would generally recommend this hotel though.

10

Maureen

Aug 4, 2025

·

Stayed 3 nights

We have a young family 3 kids. This hotel had a beautiful Courtyard equipped with 2 barbecues outdoor,fire pits and games that you could sign it from the front desk. Like janga, Connect Four, ax throwing, cornhole, along with a pool. This was perfect for entertaining in the evening. The rooms were large with full refrigerator, a large microwave, dishwasher and spacious living quarters. The front desks also have hot plates. All in all a wonderful experience.

10

Bruno

Aug 27, 2025

·

Stayed 2 nights

Great staff. Outdoor BBQ area was a nice touch.

8

Maribel

Mar 3, 2025

·

Stayed 2 nights

Tout étais bien sauf que la piscine et situé trop loin

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AI-generated summary based on recent guest reviews

Cleanliness

Cleanliness earns frequent praise, with many reviews noting spotless rooms and fresh, modern spaces. However, some guests reported lapses like hair or cobwebs, missed housekeeping, or isolated issues such as a dirty bathroom or stained bedding.

Related guest reviews

6

Marifel

Aug 16, 2025

·

Stayed 4 nights

We stayed for 5 days and housekeeping did not come in to clean and replenish supplies. We had to flag down one of the staff to ask for toilet tissue rolls. We had to empty our own garbage and place it outside for puck up. They should have at least extra bags for garbage.

10

Alithia

Jun 4, 2025

·

Stayed 7 nights

The property was clean the rooms were fresh

10

STEVEN

Sep 15, 2025

·

Stayed 2 nights

Room and bathroom were spotless. Staff was friendly and quick with check in and out.

6

Emma

Nov 7, 2025

·

Stayed 1 night

The staff were great, hotel room was dirty there was hairs in the drawers and I found a dirty sock in the closet. Check in was a headache I got double charged. Breakfast was meh. Would stay again but not for that price

6

HEATHER

Sep 28, 2025

·

Stayed 2 nights

Washroom door was very difficult to close, lost privacy because of this problem The duvet had a fairly large yellow stain. There was a housekeeping staff in the hallway that exchanged it quickly. However,we still had to remake the bed Only 3 bath towels for our 2 night stay

10

Linda

Nov 30, 2025

·

Stayed 1 night

Spotless room Helpful staff

8

Elizabeth

Sep 12, 2025

·

Stayed 1 night

There was hair in my bed sheets, so I had to ask for new sheets. And some cobwebs in the room

6

Heinrich

Jun 24, 2025

·

Stayed 1 night

The bathroom was not cleaned.

10

Deborah

Aug 22, 2025

·

Stayed 1 night

Wonderful, comfortable and very clean

10

Kyle

Sep 9, 2025

·

Stayed 1 night

Friendly staff, large clean rooms, solid breakfast

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Rooms

Rooms are consistently described as spacious, modern, and well equipped with kitchenettes and full-size fridges; beds are generally comfortable. Some note noisy AC or ground-floor rooms, heavy sliding bathroom doors, temperature limits, slippery showers, or finicky TVs/Wi-Fi.

Related guest reviews

10

Richard

Jun 8, 2025

·

Stayed 1 night

Room was spacious and clean. Loved the suite with living room kitchenette and separate bedroom. Bed was comfy nice comforter. Lobby inviting and staff very friendly and accommodating. Always love the complimentary breakfast.

10

Pavlina

Aug 3, 2025

·

Stayed 1 night

Very spacious, lots of storage space, clean, modern, full size fridge, comfortable bed

10

Elena

Jul 17, 2025

·

Stayed 1 night

Great stay. The room was clean and updated. Only issue is the shower floor was extremely slippery. Needed to put a towel on the ground in the shower so we didn’t slip. Other than that it’s a great stay plus they have included breakfast and all day coffee/tea and apples.

10

Deborah

Aug 11, 2025

·

Stayed 2 nights

The check in was quick, the room was very spacious and clean. At many hotels you have to look for plugs and usb ports for any electronic devices but here there were many and readily accessible. Even though I didn’t use it the kitchenette was well equipped with and nice sized fridge with freezer.

6

Suzanne

Aug 24, 2025

·

Stayed 2 nights

This hotel is clean and has a great breakfast that comes included. The Bed was very comfortable. Unfortunately The room we were in was on the ground floor (room 141) it was close to the side door entrance and laundry room. This was a very noisy room as you could hear everything including the spin cycle.

6

Becky

Jul 14, 2025

·

Stayed 1 night

We had to wait ten minutes for someone to show up at the check-in desk, the wifi didn't work, and the air conditioner in our room was very noisy. Otherwise, decent place. Clean with a nice buffet breakfast.

10

Heather

Dec 1, 2025

·

Stayed 2 nights

Very spacious and full kitchen!

8

Charmaine

Sep 30, 2025

·

Stayed 1 night

Lovely hotel, great restaurant connected and available to walk to without going outside was a bonus! Barn style bathroom door was heavy and hard to operate. Cool idea but needs better wheels and track!

8

Marko

Dec 21, 2025

·

Stayed 3 nights

The room was spacious and well equipped. The air conditioning was a bit too loud.

10

vita

Nov 15, 2025

·

Stayed 1 night

Clean, modern hotel. The room was large and well equipped. The pillows were a bit too puffy.

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Service

Service is frequently praised as friendly, welcoming, and helpful, with efficient check-in and responsive staff. A few guests reported inconsistent front-desk interactions or billing/check-in hiccups and slower follow-through during busy periods.

Related guest reviews

10

Carmen

Nov 16, 2025

·

Stayed 1 night

Friendly staff, ensuring everything was good. Amenities were great, nice clean room, excellent bed and pillows.

10

Ernie

Aug 14, 2025

·

Stayed 1 night

Front desk was very helpful and friendly.

10

Ken

Nov 17, 2025

·

Stayed 7 nights

The staff was very friendly and extremely helpful with everything we needed.

6

Emma

Nov 7, 2025

·

Stayed 1 night

The staff were great, hotel room was dirty there was hairs in the drawers and I found a dirty sock in the closet. Check in was a headache I got double charged. Breakfast was meh. Would stay again but not for that price

10

Filoteo

Nov 9, 2025

·

Stayed 1 night

Pleasant staff, clean room and very nice assortment of breakfast choices.

8

Barbara

Oct 27, 2025

·

Stayed 1 night

Front Desk Service excellent.

10

Peter

Nov 29, 2025

·

Stayed 1 night

Very friendly check in person and efficient

10

Mitchell

Aug 14, 2025

·

Stayed 1 night

Very helpful staff

10

Dereje Retta

Sep 2, 2025

·

Stayed 12 nights

staff at the reception in particular Dania was so helpful and orofrsdoonal

6

JING RONG

Jun 30, 2025

·

Stayed 1 night

When we arrived, the front desk experience was disappointing. The staff member, who appeared to be Caucasian, didn’t acknowledge me even though I was standing directly in front of him. He seemed to be writing something and didn’t look up or offer assistance, so after waiting a a fewe seconds, like ten, I had to initiate the conversation myself and let him know I wanted to check in. This made me feel ignored and unwelcome. The room arranged for us was at the first floor. The bedding had an unpleasant smell, which made it hard to feel comfortable or relaxed. It gave the impression that the linens weren’t properly cleaned or aired out before our arrival.

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Location

Location is convenient for shopping and dining with easy access to Hwy 8/401, and many find the area quiet and safe. Several note the property is tucked behind a DoubleTree with confusing signage and access that can be hard to find.

Related guest reviews

10

Jason

Aug 22, 2025

·

Stayed 3 nights

Great location.

10

Angeline

Aug 14, 2025

·

Stayed 1 night

Brand new with clean and comfortable accommodations and well equipped for short stays. Staff is friendly and helpful. Only challenge is hard to find as property is tucked behind Doubletree and GPS or Waze can’t find it easily.

10

John

Sep 12, 2025

·

Stayed 2 nights

Was our first time at this hotel. Very clean room, spacious. The breakfast was very nice, the pool is a little small. The area is quiet we always felt safe. Lots of shops and restaurants in the area.

10

Kathy

Sep 19, 2025

·

Stayed 1 night

This property is situated in a wonky manner in relationship to the access road, requiring some odd weaving around another building. After a brief conversation in the car with my husband about the odd signage directing us to the lobby, I let him be right, which was wrong, and resulted in a 5 minute walk hauling our luggage to get to the lobby. Maybe the signage could be a bit better?

8

Teresa

Mar 31, 2025

·

Stayed 2 nights

Went for a family visit. The location was great. Desk members were vey frindly and helpful.

10

Syed

Aug 7, 2025

·

Stayed 1 night

Clean and comfy close proximity to restaurants and mall

10

Cathy

Nov 10, 2025

·

Stayed 3 nights

I have stayed in a lot of hotels as a retired travel agent. This hotel is near the top for a great place to stay. Very clean, all staff I was in contact with was pleasant. Room was very comfortable. I come up to Kitchener at least twice a year for family and would definitely stay here again. My only comment would be for better signage when entering the parking lot as I am sure I am not the only one who had to go into the Doubletree to find out how to get to the hotel.

10

Jacinta

Jul 7, 2025

·

Stayed 1 night

It was difficult to find. But grest everything else.

10

John

Dec 28, 2024

·

Stayed 1 night

Right in the heart of shopping and restaurants. Excellent price!

10

Ken

Sep 24, 2025

·

Stayed 11 nights

There's lots of parking. Easy access to highway 8 and a great Thai restaurant down the road (Ben Than).

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Dining

Breakfast draws mixed feedback: many enjoyed the included buffet and variety, while others found the setup crowded with long lines, items running out or cold, and limited healthy choices. Overall quality and consistency vary day to day.

Related guest reviews

10

Mario

Jan 1, 2026

·

Stayed 4 nights

Set up for breakfast not the best, to crowd some times. Not many healthy potions like fruits.

6

Mihaela

Aug 14, 2025

·

Stayed 2 nights

Loved this hotel and services in the past. This time I was disappointed and not sure if I will return. They have smart TVs but not able to load any applications, you are stuck with just a few tv channels. Food was never enough for the guests as hotel was at full capacity the entire trip ( people had to wait long time for omlets to be made when time is limited and they could just have a different option to be easy to make and be enough, like scrambled or boiled eggs to avoid long lines), not able to use the pool because three days on a row four teenagers were wild in that pool ( that was reported but there were no actions taken). Few things to consider that will make this hotel enjoyable again.

8

marco

Aug 3, 2025

·

Stayed 2 nights

Very comfy room. Great washroom. Excellent location. Although the breakfast food was good, the setup makes for congestion. We had to skip the waffle because the line was to long. Grabbing plates and utensils for our meal was a little awkward, having to ask people to move .

10

Penny

Dec 27, 2025

·

Stayed 1 night

Great breakfast. Friendly, helpful staff

10

Vlad

Sep 15, 2025

·

Stayed 2 nights

Very clean, breakfast was very good

10

Filoteo

Nov 9, 2025

·

Stayed 1 night

Pleasant staff, clean room and very nice assortment of breakfast choices.

6

Hayley

Feb 16, 2025

·

Stayed 2 nights

The Breakfest buffet was gross. They ran out of nearly everything. Large wait in the line for cold toast.

8

Shafiq

Aug 4, 2025

·

Stayed 1 night

This new property is very clean and is attached to existing Double Tree Hotel. Excellent room and outdoor amenities. The only part the management has to work on is the Breakfast. The buffet breakfast is extremely slow. The first item on the BF counter is the waffle maker, which is the bottle neck. It’s a no brainer that the waffle maker should have been towards the end of the line - giving others opportunity to have other selections on the counter.

10

Mary Anne

Oct 28, 2025

·

Stayed 1 night

hot food was cold

10

Kyle

Sep 9, 2025

·

Stayed 1 night

Friendly staff, large clean rooms, solid breakfast

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AI-generated summary based on recent guest reviews

Month	Average price
January	$113
February	$123
March	$125
April	$121
May	$138
June	$126
July	$128
August	$129
September	$115
October	$115
November	$125
December	$115

Su	Mo	Tu	We	Th	Fr	Sa
				1 $146	2 $180	3 $201
4 $116	5 $126	6 $127	7 $150	8 $136	9 $175	10 $201
11 $131	12 $152	13 $175	14 $165	15	16 $189	17 $204
18 $188	19 $196	20 $189	21 $188	22 $196	23	24 $291
25 $124	26 $138	27 $138	28 $138	29 $138	30 $135	31 $127

Home2 Suites By Hilton Kitchener

Prices for Home2 Suites By Hilton Kitchener

Monthly average prices

About this property

Location

Room options

Studio Suite, 1 King Bed, Accessible (Hearing)

Studio, 2 Queen Beds

Suite, 1 Bedroom

Studio Suite, 1 King Bed

Studio, 2 Queen Beds, Accessible (Hearing)

Suite, 2 Queen Beds, Accessible (Hearing)

Studio Suite, 2 Queen Beds

Guest reviews of Home2 Suites By Hilton Kitchener

What guests think

Property Policies

Check-in instructions

Security deposit

Good to know

Optional extras

FAQs about Home2 Suites By Hilton Kitchener

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18	19
20 $128	21 $128	22 $127	23 $127	24 $127	25 $165	26 $195
27 $127	28 $127	29 $150	30 $157