Mercure Carcassonne La Cité
Property description
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Guest reviews
Fabulous
Based on 1,966 verified reviews
Who stays here?
What guests think
AI-generated summary based on recent guest reviews
At Mercure Carcassonne La Cité, travellers consistently praise the walkable location by the medieval citadel and the welcoming staff, while feedback on rooms and amenities ranges from comfortable and modern to dated, small, or occasionally underperforming.
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Cristina
Apr 6, 2026
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Stayed 2 nights
Josefin
Apr 3, 2026
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Stayed 1 night
nicholas
Mar 17, 2026
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Stayed 1 night
Manuel
Mar 12, 2026
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Stayed 1 night
Jose Mariano
Dec 30, 2025
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Stayed 1 night
Location
Mercure Carcassonne la Cite Hotel is in the heart of Carcassonne, within a 5-minute walk of Château Comtal and Narbonnaise Gate. This hotel is 0.4 mi (0.6 km) from Basilica of Saint-Nazaire and 0.5 mi (0.7 km) from Le Musée de la Torture de Carcassone.
Château Comtal(0.2 miles)
Narbonnaise Gate(0.2 miles)
Historic Fortified City of Carcassonne(0.3 miles)
Le Musée de la Torture de Carcassone(0.3 miles)
Aude Gate(0.4 miles)
Museum of Chivalry, Arms & Archery(0.4 miles)
FAQs
Yes, free self-parking is available on-site, but it is limited.
A buffet breakfast is available for a fee of approximately EUR 18 per person. It is served on weekdays from 6:30 AM to 10:00 AM and on weekends from 6:30 AM to 10:30 AM.
Yes, pets are allowed at the property with a fee of EUR 10 per pet, per day. Service animals are exempt from fees.
Check-in is from 4:00 PM, and check-out is until 12:00 PM. Early check-in and late check-out may be available for an additional fee.
The property has limited wheelchair accessibility, including step-free entrances and some wheelchair-accessible facilities.
The hotel is located in the heart of Carcassonne, within a 5-minute walk of Château Comtal and Narbonnaise Gate. It is approximately 0.4 km from the Basilica of Saint-Nazaire and 0.5 km from Le Musée de la Torture de Carcassonne.
Yes, there is a seasonal outdoor pool available, operational from June to September, with access from 9:00 AM to 8:30 PM.
Children 12 years old and younger can stay for free when occupying the parent or guardian's room, using existing bedding.
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