Adonis Carcassonne

The room was spacious and comfortable, though a bit cold at night. I would have liked better cleanliness, as we found some hairs in the shower, dirty water trails on the bath and even a piece of broken gold chain on the floor. I'm not sure the cleaning service did the bathrooms or floor, and the moldy silicone on the bath made it look old an unattended. Not the worst for one night, but there is definitely room from improvement. I know many customers who would find this level of cleanliness quite unacceptable. The staff was really friendly and made things easy and smooth. Great location and parking was definitely worth it. With very few modifications, this hotel could very easily had been five stars, but hygiene needs to improve urgently.

The room was spacious and clean. We did not know about the height restriction for parking, but we found a space nearby. We loved the location - just a few minutes walk to the Cite. All the staff were very friendly and helpful. We didn't use the kitchen facilities but there looked to be everything you'd need. We liked that there was a TV in the lounge and also in the bedroom. This was a stopover for one night but we could have stayed much longer. The price was great value for a property with self catering facilities so close to the Cite.

Lovely apartment with small kitchen. A short walk from the Cité. Pleasant simple breakfast.

The property is in an excellent location and looks good from the outside. It's a shame the rooms were dirty (only the floor was mopped), the bathroom had no towel racks, the bathroom fixtures were very old, the electrical wiring was external, the sofa cover that had to be opened to sleep was very dirty, the pillowcases had signs of mold, the pillows were flat and soft, and the closet was full of dust. The breakfast was basic but acceptable. The price and proximity to the walls of Carcassonne are certainly excellent, but I don't understand the lack of investment in the maintenance of a 70-apartment residence complete with an underground garage.

Place is run down, breakfast is subpar. Only positive is rooms are large and location is great.