Hotel de la Cité Carcassonne - MGallery Collection - Image 1

Hotel de la Cité Carcassonne - MGallery Collection - Room

Hotel de la Cité Carcassonne - MGallery Collection

Name: Hotel de la Cité Carcassonne - MGallery Collection
Address: Place Auguste Pierre Pont, City of Carcassonne, Carcassonne, France, Carcassonne, Occitanie, France
Rating: 8.98

"Loved the bar"

"Large beds"

"Loved the swimming pool"

"Excellent in-house restaurant"

"Great nearby shopping"

"Staff were helpful and professional"

Amenities

Parking
Restaurant
Swimming pool
Non-Smoking Rooms
Room Service
Dry Cleaning

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Property description

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find an attached winery, a steam room, and a seasonal outdoor pool. Additional features at t...

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Guest reviews

9

Fabulous

Based on 991 verified reviews

Who stays here?

Business

2%

Couple

65%

Family

21%

Group

8%

Solo

2%

What guests think

AI-generated summary based on recent guest reviews

Hotel de la Cité Carcassonne - MGallery Collection delivers a memorable stay inside Carcassonne’s medieval walls, with beautiful gardens and pool, striking views, and an on-site Michelin-starred restaurant that many guests highlight as a standout part of the experience.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

10

Robert

2 weeks ago

·

Stayed 2 nights

Our stay was magical. It was like stepping back in time and living in fantasy world. Carcassonne was where Walt Disney got his inspiration for Sleeping Beauty when he stayed at the hotel in the early 1950’s. Great location. Very helpful staff and great breakfast.

6

Tracy

Apr 7, 2026

·

Stayed 1 night

Very lovely location within the medieval city. Large room that probably could do with some refurbishment, as in other areas of the hotel. Staff were generally good but ordered a cab to the train station and the receptionist ordered it from the station to the hotel instead. If not for the cab driver making contact we would have missed our connecting train.

10

maureen

Mar 17, 2026

·

Stayed 2 nights

Perfect location. Many dining shopping options. Hôtel restaurant excellent. Hotel bar excellent. Staff excellent. Perfect 3 days. Well worth the money. Cannot say enough about the trip start to finish. Every person we encountered was top notch. Wonderful!!

10

Lisa

Feb 15, 2026

·

Stayed 1 night

It was an amazing experience. The staffs were very friendly and helpful. This hotel is beautiful and surrounded with medieval arch

10

Leyma

Jan 21, 2026

·

Stayed 4 nights

The hotel is beautiful and the area around the hotel is also very pretty. The famous michelin restaurant was terrible, my food pigeon was really bad. Some other things were good, not for the price.

Place Auguste Pierre Pont, City of Carcassonne, Carcassonne, France

Location

With a stay at Hotel de la Cité Carcassonne - MGallery Collection in Carcassonne (City of Carcassonne), you'll be steps from Historic Fortified City of Carcassonne and Basilica of St. Nazaire and St. Celse. This luxury hotel is 0.1 mi (0.1 km) from School Museum and 0.2 mi (0.3 km) from Narbonnaise Gate.

Historic Fortified City of Carcassonne(0.1 miles)

Basilica of St. Nazaire and St. Celse(0.1 miles)

School Museum(0.1 miles)

Aude Gate(0.1 miles)

Museum of Chivalry, Arms & Archery(0.1 miles)

Narbonnaise Gate(0.2 miles)

More location info

Property Policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 16:00 to 00:00

Before 12:00

Good to know

Additional policies and info about this property.

Optional extras

Additional paid services you can request.

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