The Venetian Resort Hotel Casino

Great quick overnight stay ! Rooms clean beds comfy we had view of sphere. Great signage to find things especially parking. Be prepared for big hit on resort fees and parking tho which is ridiculous!! Almost $90!

Lovely stay and the rooms are lush. Our fridge had not been emptied from previous gest but apart from that issue everything was perfect . Swimming pools are just amazing and as there are plenty to choose from we had plenty of choice on sunbeds etc . The landscaping around the pools were absolutely fabulous and relaxing .

The Venetian is a beautiful hotel and very clean. There is a bit of a smoky smell in the hallways, probably due to the casinos downstairs, but our room did not smell smoky at all. There are snacks and drinks in the room, but they are very expensive. Also be careful not to move the snacks or drinks, or remove them from their place for too long to look at them, or you will be charged for them. The swimming pools are very nice and the hot tub was in the shade and amazing! We also loved the gondola ride.

All Venetian staff provided us with exceptional service and made our weekend stay a special visit to Las Vegas. Pools, spas and restaurants are great.

We have stayed at the Venetian before. Great location for getting to other casinos, and lots of options for dinner/breakfast/shows. Everyone is charging extra for parking. For the added price, they should include getting your luggage to the parking garage which is across the casino.

I didn’t like that you had to walk through the casino to get to everywhere. I didn’t like that the resort fee is mandatory and that you had to pay for parking..

The property is fine. I did not appreciate - being charged $48 for 3 water bottles. Label the bottles if the hotel is into highway robbery - being charged for items that were not taken from the bar. I had to go the reception to argue it out. This kind of thing expected from cheap hotels - was told parking was free on the phone and charged 20 per night at the facility It left a bad taste

Rooms are spacious, clean. Gym is excellent and pools are great

The pool was a little bit cold

Fabulous property rooms were Beautiful great variety of restaurants and shops. Gym was awesome!

Beautiful spotless large room with a view of the Sphere!

Half filled vermouth bottle and coke bottles left on counter. Drawer had trash. Assume housekeeper not aware we were new to room guests. Front desk very pleasant.

Very clean, well organised, friendly staff in a very busy period

SPOTLESS ROON, VERY NICE AND HELPFUL STAFF~!

Clean large room. All staff were very helpful. Lots of security on site felt very safe. Wide variety of dining shopping and entertainment

Bathroom had pink hair all over it.

Very average experience, nothing bad, but nothing impressive either. Our room was never cleaned. Should have called for service to have it done, but we were there for a short stay so didn’t bother. For the prices that you pay they should have complementary coffee and a coffee maker in the room. Rooms were also dark & dated.

Room turn around sloppy, food left in the fridge and no bathroom amenities refilled, sun-beds covered in stains. Great transport links & food options, casino floor better than most other casinos. Pools are average. It feels the properties sheer size means it’s hard to truly give a personal service you expect from a 5* hotel.

Stay was good just some of the stuff was dusty.

The rooms were spacious & nice. I didn't like that our room smelled like smoke & also had a sign that read that we wouldn't have water in the room from 11 pm to 6 am. Not good & They gave us a hard time when we pointed these things out. Very disappointed with this... I expected more especially for a nice property like 'The Venetian"!

Room was nice, but the lighting was terrible. I had to drag my suitcase into the bathroom to see inside of it.

The room was huge and pretty but lacked the technology found in other hotels in the area. It’s kind of dated in the rooms and showing the wear and tear and could definitely use a refresh. The room was also so far from any elevators. The pool garden was nice but again everything is showing its age. The upgrade to the terrace was not worth it in my opinion. The door was pretty hard to open and I was just generally unimpressed with it. The beds were quite comfortable and the pillows were pretty comfortable too. Overall it was just okay, I felt pretty underwhelmed and it didn’t live up to the hype and expectations.

This hotel is beautiful. And the rooms are lovely and big. But there are a few little things that take this hotel from being a fabulous to just an ok hotel. The towels are thin and cheap. The toilet paper is what you would find in a gas station bathroom- cheap. The shower pressure was poor. "Expedited room service" for a sandwich and salad took an hour. These small things that would rate this as a top hotel, need to be looked at.

The room was spacious and clean. The check-in and check-out process was very easy. And, the food in the restaurants was excellent.

This beautiful hotel is SO NOISEY. Hallway conversations, and laughter, at all time of the day and night, seemed like they were in my room. Not enough information how to evacuate the hotel in case of fire with elevators out of service. Poor directions to room assignments in South or North tower. Often helped out guests locate their rooms. No safe grab bars in shower or tub. Room phone out of service. Could not call for room service etc., especially safety calls, concerns.

Room is so spacious and always comfortably fits everyone. The rooms are also now upgraded so you can really tell a difference! Can’t wait to book again

WiFi was terrible. They don’t nickel and dime you after check in they dollar you. Breakfast at 0730 was a disaster. Long lines at all the restaurants and coffee bars.

Amazing newly renovated king suite Bedding was so comfortable, bathroom and vanity amazing. Room was just a bit dark, due to tall building next to it blocking natural sunlight / not a lot of lighting in room but wasn’t in it much. They gave me extended checkout until noon which was great.

I had a good trip that could have been better. I had to call 2 times about not being able to get hot water in both bathroom sinks. After it was fixed I noticed it would take a long time to get hot water (Including the shower). Very early on in my stay the WiFi was very slow.

I like how being the rooms are for you to relax two separate areas I did not like how far the rooms are down the hallways. It’s a very long walk from the elevator

1. We did not have water to the room the afternoon after we checked in. We were it was a momentary issue. We did have water that evening. Since we did not have water in the afternoon we were forced to used the restrooms in the Palazzo casino. 2. Waking Friday morning the water was off again. I called hotel services and they informed me it was temporary issue and would be restored in 20 minutes. We had to check out by 11 am and at 10:45 when we had to leave the room still no water. Again to Palatzzo for restrooms. 3. Upon check-out the front desk person apologized for the inconvenience as the entire tower was without water. He stated that they had just started allowing people to use some rooms in the South tower for showers, however we were all packed and were leaving so that was too late for notification. 4. The front desk person stated that they were waiving the resort fee plus tax. He also said that he would allow for my key card to exit the parking garage with no charge. He stated the hotel would be contacting me in the future. Upon exiting the key card did not work so I ended up paying the fee. 5. Upon arriving home I found that I was charged the resort fee and taxes, so they were not waived. 6. The front desk individual did not do anything he said he was doing. He just wanted to keep the line moving. I understand that issues happen however there needs to be some type of compensation. But to have the hotels personnel blatantly mislead me is not acceptable.

Great staff. Very good rooms

Kevin at check in was courteous and helpful. Very nice room. Staff friendly. Fun place. Pillows were flat and sheets were stiff and scratchy, poor quality surprised us. Room service breakfast was a disaster. Took 2 hours, arrived cold, and served in to-go containers and no plates when we specified in room dining service. Said they will adjust bill. Hope so. Disappointing.

The hotel staff here are OUTSTANDING!!! From housekeeping to front desk & Frankie assisting us with our luggage. This is my favorite hotel in Vegas because I love the rooms & property and NOW because they have the best staff too!

All Staff friendly/ helpful except luggage assist at dropoff/checkin - rude, had to retrieve 4 bags from luggage after 1.5 hr wait when delivery promised in 30 min by cst svc (Bianca). They would not provide a cart, had to carry 4 bags, 2 bags balanced on 2 wheeled bags. Comped $150 on room svc (dinner), breakfast ordered 9am, expected within 1 hr, called 10:30 (checkout at 11), extended to noon, still no breakfast at 11:30, extended to 1pm, showed at 12:30, extended again to 2, more comp. Indicates overall staffing under-manned. Checkin kiosk quirky, swallowed printed room keys before I could retrieve, had to resolve at cust svc desk. luggage issue unfortunately set neg tone for remainder of trip, did not gamble or peruse shops downstairs as we would have normally done. Venetian prob lost money on that stay after digging a hole with luggage issue, then comp food and extend checkout later.Next time, revert to downtown casinos (Golden Nugget) where I never had issues previously. Room svc food quality good. Prices were high, but expected as I researched prices for room, services and amenities in advance before booking.

Great customer service

Rooms look old and outdated upgrade is not noticeable, just an additional small fridge that doesn’t cool down stuff. No coffee maker. For the price I think better off staying at other 5 star hotels.

Rooms are newly renovated and cozy, but the front desk staff are terribly rude when you call. Our room keys deactivated around 6 AM on the second day. We called front desk and were shocked at the rude treatment. Staff said we somehow deactivated them ourselves. They then said the following quote” Mr (my last name) I am struggling to understand what it is exactly that you think I can do for you”!! “You are checking out today sir?” I said well, yes but its not even 7 AM yet. I asked for a manager, but they say they cannot call for supervisors this early. So , we checked out to find they had over charged us well over a hundred dollars. Of course they could not handle that via phone so down to front desk to stand in a lengthy line. Eventually the charges were correctly removed. Then we had trouble leaving the parking garage as they had taken our room keys at the time they removed the charges. The parking attendant ( call box) could not find any record of our stay, so that took another 15 minutes to verify. In summary, great rooms, great dining, but horribly tragic customer service.

I had friends who were able to check in signifcantly ealier around 1 PM, and when I checked in, they told me it was going to be soon, I didnt get my room until close to 5:30 an hour and half after check in- no one seemed to care.

Many many many issues. Check-in was disorganized, and struggled to get checked in in a timely manner due to long lines due to the hotel overbooking the rooms. We had our bags checked at valet and did not receieve them at our room. 0

Easy check-in at their kiosk, clean room, good location for getting to the Sphere.

Convenient location. Room was clean and well maintained. Close to the sphere. Good restaurants on campus.

Hotel was too much of a maze to get to our room. $9.50 charge for room service food delivery is outrageous. Food was way too expensive to begin with. If you touch any of the food in the room you are automatically charged for the food item. The items are weighed. Thank goodness for Walgreens. You can buy food for less money. The room itself was great.

Disappointed there wasn't complementary coffee in the room. Room was great, and so were the security guards. They were very helpful in finding and discovering.Where our room and shops were. It was a very confusing layout for anyone people to navigate.

Rooms very awesome and super clean. Takes forever to get to the restaurants but great for access To the Sphere, except if not Eagles😞

.A very “Las Vegas” hotel of the upper echelon. Everything was very nice and the service was great. Hotel was very close to Sphere.

This place is huge. Everything (restaurants, shopping, gondola rides, casino, etc.) is available without leaving the property and it is very busy. The Sphere is just about 15 min walk via internal bridge way. It is also very expensive. The employees are not as friendly as they should for the price of this hotel but it's probably because they have to deal with so many guests. The room was clean and the suites are pretty big. Overall, it was fine but I think next time I might choose a hotel that is less busy and quiet.

No complaints! Very clean and comfortable with a great view. Worth paying extra for the Prestige club, breakfast and drinks provided. Easy location to catch an uber to get to other venues for shows. Had a great stay. It’s expensive but would go again. If going to a show at the sphere, it’s an easy walk on the connecting bridge. Definitely recommend.

Big beautiful hotel were you walk a lot and your wallet takes a hit, get ready to spend.

Beautiful hotel and great room. Stayed in the south tower in a renovated 2 queen. Great room with plenty of room! Checking in prior to arrival and picking up our keys from the kiosk probably saved us an hour vs waiting in line. Only downside is there’s no direct way to access the south tower as you have to travel to the 10th floor on one of the elevators then find a separate set of elevators that would actually take you to your floor, really odd.

This hotel is beautiful. And the rooms are lovely and big. But there are a few little things that take this hotel from being a fabulous to just an ok hotel. The towels are thin and cheap. The toilet paper is what you would find in a gas station bathroom- cheap. The shower pressure was poor. "Expedited room service" for a sandwich and salad took an hour. These small things that would rate this as a top hotel, need to be looked at.

Clean large room. All staff were very helpful. Lots of security on site felt very safe. Wide variety of dining shopping and entertainment

The room was spacious and clean. The check-in and check-out process was very easy. And, the food in the restaurants was excellent.

Kevin at check in was courteous and helpful. Very nice room. Staff friendly. Fun place. Pillows were flat and sheets were stiff and scratchy, poor quality surprised us. Room service breakfast was a disaster. Took 2 hours, arrived cold, and served in to-go containers and no plates when we specified in room dining service. Said they will adjust bill. Hope so. Disappointing.

Incredible food, great atmosphere, comfortable and clean rooms, fabulous soft water in showers, fun nightlife, overall wonderful experience. We will definitely be back!!

Restaurants are tops. May I suggest Trattoria Regina, specially the salmon. Breakfast at the Grand Deluxe is excellent. Shoppes are superb to spend the day shopping.

WiFi was terrible. They don’t nickel and dime you after check in they dollar you. Breakfast at 0730 was a disaster. Long lines at all the restaurants and coffee bars.

As always high end property the only problem is that prices of the hotel restaurants are too expensive

The restaurant options such as Yardbird and Tao are top notch. The facilities are so complete that you really do not need to leave the property (especially when it is 107 degrees outside)

The rooms were very nice. The casino was nice too! Late night food options were very limited and no live entertainment to enjoy like a piano bar, etc.