Name: Holiday Inn Express Belfast City by IHG
Address: 106A University Street, Queens Quarter, Belfast, Northern Ireland, United Kingdom, Belfast, County Antrim, GB
Price range: $85–$221 per night
Rating: 8.85

What guests think

At Holiday Inn Express Belfast City by IHG, travellers highlight friendly, accommodating staff, clean comfortable rooms, a popular included breakfast, and practical perks like secure free parking and a small gym, offering solid value slightly outside the city centre.

Many note a 15–25 minute walk to attractions and public transport nearby, while the surrounding neighbourhood can feel run-down to some. Common frustrations include rooms without effective air conditioning, occasional noise at night, and inconsistent housekeeping or maintenance. Expect a straightforward, good-value stay with strong service and breakfast.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Secure free parking and a small but well equipped gym are frequently highlighted. Guests also appreciate the on site bar and restaurant and comfortable lobby areas.

Related guest reviews

10

Jurgen

Sep 29, 2025

·

Stayed 3 nights

Great hotel. Staff were friendly and helpful. Nice to have a restaurant on site. Breakfast in the morning was wonderful. It is a bit further out from city center but still walkable. Decent dining options a few blocks away

8

Ramya

Nov 24, 2025

·

Stayed 4 nights

The rooms were clean and the common area was beautifully decorated for Christmas. I was surprised to see a Gym in this Holiday Inn express hotel. There is a gated secure parking which is a great addition in a city hotel. Staff are friendly and efficient. As members of IHG we were also offered an early check in and late check out. Breakfast is a decent spread but can be very crowded. Dining space can also be an issue on busy days. The staff do their best to keep up but probably they could have a system of fixing breakfast times for guests, to avoid the crowding during peak hours. Overall this is a really good hotel and definitely value for money. A short walk from the hotel will lead to the Botanic area where there are plenty of restaurants with a variety of dining options, some are surprisingly economical. I would recommend Mu and Kawa, both are fusion Asian food restaurants, with delicious food, large portions and great prices.

10

Paul

Feb 23, 2025

·

Stayed 2 nights

Great hotel, just out of town, massive benefit of free parking and free hot buffet breakfast. Staff are very helpful. Nice clean rooms too.

10

Hannah

Nov 24, 2024

·

Stayed 3 nights

Liked using the gym. Helpful to have a secure car park. Short walk to nearby restaurants. Comfortable room.

8

Neil Elliot

Aug 6, 2025

·

Stayed 3 nights

Good value hotel, everything was fairly standard, but fine for the price charged. Handy having free parking. A good base to explore Belfast from.

10

Michelle

Jul 23, 2024

·

Stayed 2 nights

Ideal stopover hotel. Has bar open till late for a night cap. Lovely staff

10

Mark

Oct 8, 2025

·

Stayed 1 night

Lovely staff. Great room and nice bar, restaurant and breakfast service. Recommend for sure

10

Pierce

Aug 14, 2025

·

Stayed 2 nights

Enjoyed our visit,the beds are very clean and comfy,with a choice of hard or soft pillows. The breakfast buffet was plentiful and hot,it was also included in the booking free,many hotels you have to pay extra. Big car park at the back if you are driving .

8

Jade

Oct 3, 2025

·

Stayed 1 night

The room was comfortable and clean. All the members of staff I came across were really friendly. The gym was small but very well equipped and kept in good condition. The breakfast was good, although I would have preferred more vegan options such as yoghurt, pastries and fruit. I also really liked that the time ranges for breakfast, check in and check out were generous.

10

Anjali Dippen

Jul 12, 2025

·

Stayed 1 night

Hotel was in a nice location with a secure parking. Rooms were nice and clean. Sheets were very comfortable. Breakfast was good, as well.

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Cleanliness

Rooms and public areas are generally clean, with many noting spotless accommodations. However, several guests reported housekeeping lapses and some maintenance issues.

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2

Ashley

Jul 1, 2025

·

Stayed 1 night

Initially everything was fine, double bed and sofa bed which was small for 2 people however it did the job. On checking out though my wee boy&i who slept it on it felt a bit itchy which was strange and later we discovered more itchy spots on our backs and on visiting a pharmacy they confirmed we had been bitted by bedbugs… an email from the hotel asked for feedback so I wrote all this and it said they would contact me but I’m still waiting… we stayed in room 314. It’s defo put me off staying in hotels though and because we flew back I had to discard our pjs,clothes&bags so I wouldn’t end up with an infestation in my home…

4

Robert

Jul 16, 2025

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Stayed 4 nights

The room wasn't cleaned once in 4 days and we had to ask for clean towels at reception Staff weren't friendly

10

Maciej

Oct 27, 2025

·

Stayed 1 night

Nice clean hotel, tasty breakfast.

4

Lynn

Oct 7, 2025

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Stayed 1 night

The room was clean but the dining area was not and the lobby area was outdated.

10

Dale

Apr 2, 2025

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Stayed 1 night

Smallest bathroom ever Sink didn’t drain and shower leaked

6

Deepika

Feb 28, 2025

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Stayed 4 nights

House keeping was not performed properly. Used glasses were not replaced, garbage in bathroom was not collected. Wifi did not work for 2 days

6

Gretel

Jan 19, 2025

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Stayed 6 nights

We stayed a week, the breakfasts were excellent! The room maid however was not so good, 1. My face flannel that I keep near my pillow was left on the floor one day. 2. The bed looked excellent as we entered the room but when we pulled back the covers the bottom sheet was still as rucked up as when we got up that morning. 3. The maid used my comb in the bathroom and left her calling card in the way of a very long black curly hair attached to my comb. Ugh! Reception were horrified when I reported it, took details and will follow up.

10

Sean

Jun 12, 2025

·

Stayed 1 night

Really clean and comfortable room, the complimentary breakfast was excellent, will definitely stay here on my next visit.

6

Jodi

Mar 9, 2025

·

Stayed 2 nights

The hotel itself was lovely and modern and kept very clean. Unfortunately we had some issues with noise levels and were woken up both nights at around 1am with shouting and loud singing. There was a sign in the bathroom advising if we wanted clean towels then to leave the dirty ones on the floor which we did. When we returned that evening, we noticed the towels were the ones we left on the floor previously that day and had been folded up, still soaking wet! Why give us the option if you’re not going to do it? The water pressure in the shower was absolutely terrible and I was unable to wash my hair both days we were there. I don’t think I would stay here again due to the issues we had with what I’ve mentioned above.

10

pauline

Oct 31, 2025

·

Stayed 2 nights

Room spotless, very comfy bed, staff very friendly

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Rooms

Beds are comfortable and rooms adequate for short stays, but many note the lack of effective air conditioning leading to warm rooms. Some reported noise from other guests and smaller room sizes or limited storage.

Related guest reviews

4

Shirley

Aug 8, 2024

·

Stayed 3 nights

Couldn't sleep first night due to road noise and remaing two nights in a different room were not much better due to no airconditioning and dooners were too thick for summer conditions. A sheet would have made for a more comfortable night's sleep. Breakfast was good.

8

Mark

Aug 7, 2025

·

Stayed 4 nights

Good hotel and rooms were quite good. No air conditioning and limited storage especially if you are staying for more than a couple of days. Breakfast was excellent with a good choice. University Street itself is a little run down. Ever so slightly out of the centre but handy for Botanic Gardens and Ulster Museum. Botanic Train Station was a good place nearby and we were able to visit Carrickfergus and Titanic from there.

8

Liliana

Aug 27, 2025

·

Stayed 2 nights

There is no air condition

6

John

Jul 30, 2025

·

Stayed 5 nights

The property had no air conditioning and the flow of air was poor. Could not cool the room down.

10

JoAnne

Aug 26, 2025

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Stayed 1 night

Short one night stay. Highs: Beds were so comfortable. Bedding lovely. Shower was great. Excellent and roomy free parking. Breakfast was delicious and we could spread out to enjoy it. Lots of food choices. Pleasant staff. Would stay again in Belfast. Lows: Elevators were small if you have luggage with a family. No early check in so there is a long line at 3 pm to register. Bus trips stay here, overwhelming public spaces.

6

Louise

Jun 8, 2025

·

Stayed 2 nights

Standard tourist hotel. Friendly staff and usual good facilities but we were woken up at 1am by a hen party coming in and continuing their celebrations in the rooms opposite and next door to ours. As we checked in the staff member told us to ring reception if we needed to at any time and afterwards we worked out why! We were moved to a quiet room the following morning. We were lucky that there was a spare room. I knew Belfast would be a party destination but thought this location might not attract party people as it is a bit outside of the city centre. I was wrong.

8

Vinod

Aug 21, 2025

·

Stayed 3 nights

Great service, area is shady. If you are going in summer months, the AC gets turned off every 2 hrs. It’s crazy you wake up several times to turn it back on.

8

Geri

May 31, 2025

·

Stayed 1 night

I would have liked a real coffee maker.

8

Debbie

Nov 2, 2024

·

Stayed 1 night

The room was fine but could hear noise from other rooms quite easily.

6

Sofi

Jan 10, 2025

·

Stayed 2 nights

Family rooms are smaller than even travel lodge .

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Service

Service is widely praised as friendly and helpful, with staff often resolving issues and assisting with plans. A few reports cite slow or muddled check in, key card problems, or inconsistent communication.

Related guest reviews

4

Robert

Jul 16, 2025

·

Stayed 4 nights

The room wasn't cleaned once in 4 days and we had to ask for clean towels at reception Staff weren't friendly

6

Dean

Aug 20, 2024

·

Stayed 1 night

We were told the room was ready but when we arrived they were still preparing it. We had to stand outside and wait additional 20 minutes to get in.

10

Robyn

Sep 10, 2024

·

Stayed 3 nights

Exceptional customer service from Christina at Reception. Thank you!

8

John

Nov 16, 2024

·

Stayed 5 nights

Was ok. Staff didn’t communicate with each other after I added an extra night and had dnd on the door as I work nights and was still woken up 4 times by different staff and asked when I’m checking out even though I booked another day. Parking great

10

Susan

Dec 2, 2024

·

Stayed 3 nights

Hotel staff were friendly and great, we had an issue with noisy guests next door but the hotel staff acted quickly and resolved the issue. The hotel is nice and clean and provides a good breakfast. It’s a little too out of town for us but has some nice bars and restaurants nearby.

6

scott

Jun 5, 2025

·

Stayed 1 night

Trouble checking in - manager couldn’t program room key - took some time - phone call in the middle of the night checking on us which they denied doing even though they asked for me by name - was able to get late check out but only signing up for there preferred guest . Check out was now at 2pm went breakfast came back at noon and room card didn’t work had to go back down to desk to fix. Took 2 people to figure out - overall ok but good be better

10

Man Yee Sherry

Apr 15, 2025

·

Stayed 4 nights

Very good service and warm greetings in both the reception and restaurant. Staff are very kind and willing to provide help especially Alanna, who was so initiative to provide help when we were in a rush back to the hotel under a heavy rain before heading to get the express coach to Dublin. Heartfelt thanks to Alanna for your kind help!

10

Adelaide

Nov 14, 2024

·

Stayed 1 night

Staff were very friendly and accommodating We decided to stay on a whim so we had nothing with us. The hotel supplied toothbrushes toothpaste and other products which saved us a trip to the chemist. The breakfast was very good and our room was very quiet hence a peaceful nights sleep. Overall very happy and would go back there again. Good location.

10

Mark

Oct 8, 2025

·

Stayed 1 night

Lovely staff. Great room and nice bar, restaurant and breakfast service. Recommend for sure

10

Caroline

Mar 23, 2025

·

Stayed 2 nights

Very impressed with service at this hotel, we had an issue with our room and staff were very accommodating and moved us. Thank you to Chantel, Hotel Experience Manager for sorting this efficiently it was much appreciated. The rooms are very comfortable and so quiet. The breakfast range was fantastic - one of the best we have had in a hotel. We ate at the hotel one night and the food was also very good. Staff were very helpful and very friendly. We enjoyed our stay.

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Location

Situated in the Queens and University area about a 15–25 minute walk from City Centre, with transport links nearby. Several guests felt the immediate neighborhood looked run down despite overall convenience.

Related guest reviews

10

Gina

May 10, 2025

·

Stayed 2 nights

Great location! Close to great restaurant bars and downtown area

8

Mark

Aug 7, 2025

·

Stayed 4 nights

Good hotel and rooms were quite good. No air conditioning and limited storage especially if you are staying for more than a couple of days. Breakfast was excellent with a good choice. University Street itself is a little run down. Ever so slightly out of the centre but handy for Botanic Gardens and Ulster Museum. Botanic Train Station was a good place nearby and we were able to visit Carrickfergus and Titanic from there.

8

Jennifer

Aug 5, 2025

·

Stayed 3 nights

Nice hotel, abit worn, get there early for a car parking space. Area has some nice restaurants but not the nicest area of Belfast to stay

10

Louisa

Apr 6, 2025

·

Stayed 2 nights

We had a pleasant stay at the Holiday Inn Express in Belfast. The location was convenient—about a 20-minute walk from City Hall and close to public transit. Breakfast was solid with a good variety of options, and the staff were friendly and accommodating throughout our visit. A reliable, comfortable option for a stay in the city.

10

Karen

Jun 2, 2025

·

Stayed 1 night

Lovely stay - will definitely return. Great location within walking distance of the city centre.

4

Mary

Aug 20, 2025

·

Stayed 1 night

The area where this hotel is situated is disgusting. There is litter all over the pavements. It is a good 30mins walk into city centre. The rooms are run down and need freshening up. Limited choice for breakfast. I would not stay in this hotel again and wouldn’t recommend it.

8

Mei Yin Portia

Jun 10, 2025

·

Stayed 5 nights

Receptionists are very polite and helpful. Room is clean and big enough.Location is convenient at Queens Quarter, and takes 15 min - 20 min walk to City Centre.

8

Nicholas Roger

Apr 28, 2025

·

Stayed 3 nights

Good base close to the hop on off bus. Staff very helpful. Restaurants about five minutes walk

8

Darin

Sep 21, 2024

·

Stayed 3 nights

The hotel itself was great, and had easy secure parking. The neighborhood was a little run down, but I had no problems walking to City Centre or Queen's College.

10

Ian Eric Carey

Jul 31, 2025

·

Stayed 3 nights

Close to City Centre. Accessible to Bus stop.

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AI-generated summary based on recent guest reviews

Dining

Breakfast is a strong point, frequently described as varied, tasty and well run. On site dining is convenient but the menu is limited and quality mixed, with some requests for more vegan or sweet options.

Related guest reviews

10

Sanjay

Jul 4, 2025

·

Stayed 2 nights

Loved this place. Breakfast could be better by adding more cut fruits, different option to scramble eggs on another day. Thank you

10

Jurgen

Sep 29, 2025

·

Stayed 3 nights

Great hotel. Staff were friendly and helpful. Nice to have a restaurant on site. Breakfast in the morning was wonderful. It is a bit further out from city center but still walkable. Decent dining options a few blocks away

8

JOHN

Jul 10, 2024

·

Stayed 1 night

Stay only slightly marred by location of air con unit outside window (on flat room) emitting a constant drone / drumming noise through the night. Free car parking a bonus, and was easy to use. Breakfast starts nice and early (7am) and was plentyful if not wonderful quality That said was still good value for the price I paid.

10

Maciej

Oct 27, 2025

·

Stayed 1 night

Nice clean hotel, tasty breakfast.

8

James

Aug 29, 2024

·

Stayed 4 nights

Hotel dinner menu basic and tasteless

10

Kevin

Aug 18, 2024

·

Stayed 2 nights

We had concerns on arrival as we couldn't find the car park and the hotel is on a busy road. Clear signs would have assisted us to the excellent car park just down the next street. Our stay was brilliant. Especially liked the breakfast area where everything was set out in threes. Three tea/coffee machines, toasters etc. to ease the queuing. Plenty of seats too. The room was clean and there was a double sized shower in the bathroom. Would definitely stay again.

10

Pierce

Aug 14, 2025

·

Stayed 2 nights

Enjoyed our visit,the beds are very clean and comfy,with a choice of hard or soft pillows. The breakfast buffet was plentiful and hot,it was also included in the booking free,many hotels you have to pay extra. Big car park at the back if you are driving .

10

Marion

Apr 6, 2025

·

Stayed 2 nights

Great staff and breakfast was excellent. Wouldn't recommend other foods on the menu, pretty mediocre BUT plenty of other dining options nearby.

8

Jade

Oct 3, 2025

·

Stayed 1 night

The room was comfortable and clean. All the members of staff I came across were really friendly. The gym was small but very well equipped and kept in good condition. The breakfast was good, although I would have preferred more vegan options such as yoghurt, pastries and fruit. I also really liked that the time ranges for breakfast, check in and check out were generous.

8

Rob

Jul 8, 2025

·

Stayed 2 nights

Great place to stay. Very good breakfast, good parking, tidy and clean room. Quiet and a short walk to lots of eateries. Staff frlendly and helpful. The only thing we didnt like was the pizza. Too much cheese and not enough filling, but decent size.

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AI-generated summary based on recent guest reviews

Month	Average price
January	$82
February	$97
March	$116
April	$128
May	$160
June	$181
July	$133
August	$153
September	$142
October	$130
November	$107
December	$109

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4 $174	5 $207
6 $100	7 $126	8 $151	9 $145	10 $114	11 $165	12 $202
13 $94	14 $121	15 $147	16 $136	17 $132	18 $162	19 $197
20 $90	21 $110	22 $117	23 $121	24 $104	25 $132	26 $184
27 $109	28 $121	29 $121	30 $117

Su	Mo	Tu	We	Th	Fr	Sa
				1 $109	2 $140	3 $170
4 $85	5 $104	6 $104	7 $118	8 $95	9 $145	10 $221
11 $103	12 $109	13 $117	14 $103	15 $94	16 $128	17 $189
18 $91	19 $91	20 $103	21 $103	22 $99	23 $176	24 $212
25 $109	26 $99	27 $155	28 $141	29 $155	30 $169	31 $198

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About this property

Location

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What guests think

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