Is parking available at the property?

Self parking is available on-site for a fee of CAD 35 per day, which includes in/out privileges. Valet parking is also offered at a fee of CAD 49 per day, also with in/out privileges.

What type of breakfast is offered and what are the serving hours?

Cooked-to-order breakfasts are available for a fee, approximately CAD 13 to 40 per person. Breakfast is served on weekdays from 6:30 AM to 11:00 AM and on weekends from 7:00 AM to 11:30 AM.

What are the standard check-in and check-out times?

Check-in time is at 3:00 PM and check-out time is at 12:00 PM. Early check-in and late check-out are available for a fee, subject to availability.

What accessibility features are available for guests with disabilities?

The property offers limited wheelchair accessibility, including step-free entrances and accessible public areas. However, specific details about wheelchair-accessible rooms and bathrooms are not provided.

How is the property located in relation to key landmarks?

The hotel is centrally located in Ottawa, within a 10-minute walk of Parliament Hill and Sparks Street Mall. It is approximately 0.7 miles (1.2 km) from the National Arts Centre and 0.8 miles (1.3 km) from Rogers Centre Ottawa.

Does the property have a swimming pool?

Yes, there is an indoor swimming pool available. Pool access is from 7:00 AM to 10:00 PM.

What are the policies for guests staying with children?

Children are allowed at the property, and there is no minimum age specified for children to stay for free.

What are the policies regarding extra beds and cribs?

The property offers rollaway beds for a fee of CAD 30 per night. Advance request or confirmation may be required for availability.

Ottawa Marriott Hotel - 4 Star Stay

Average nightly price at Ottawa Marriott Hotel by month, last 12 months (USD)
Month	Average price
January	US$174
February	US$166
March	US$154
April	US$206
May	US$290
June	US$294
July	US$180
August	US$200
September	US$228
October	US$228
November	US$207
December	US$181

What guests think

At Ottawa Marriott Hotel, travellers highlight the central, walkable location and family-friendly amenities, while noting dated rooms, recurring renovation noise, and mixed dining value; the pool and kids' areas are a draw, though the game rooms often feel worn.

Many guests find the beds comfortable and higher floors offer city views. The gym is well regarded, while parking is expensive, tight, and sometimes confusing with height limits. Experiences with staff skew positive, yet some report rude or unhelpful front desk interactions and slow responses. Expect a convenient downtown base, balanced by active renovations and occasional service or facility variability.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

AI-generated summary based on recent guest reviews

Facilities

Gym and pool get strong feedback, and there are family playrooms, but the kids' and teen areas are dated or poorly maintained. Parking is downtown-style: costly, tight with height limits, and sometimes confusing.

Related guest reviews

10

Samantha

13 Jul 2025

·

Stayed 1 night

Only thing that wasn’t great was I had a hornets nest starting on the balcony and needed to contact the front office when I left for the day to remove it. They may have sprayed it but it was still there when I returned to my room. Also their parking doesn’t allow for trucks and that information was not communicated to me.

8

Paris

13 Aug 2025

·

Stayed 2 nights

Location is very good. Parking is expensive $135/day I think Every Ottawa hotel take advantage of this for themselves, and don’t think about customers.

10

Jenna

25 Aug 2025

·

Stayed 1 night

Parking was clearly marked for hotel guests and elevator went directly into the lobby. Room was clean and bed was SO comfortable. Starbucks in the lobby fronts onto Sparks St which is pedestrian only and very easy to navigate. Hotel was a quick walk to Parliament buildings. Front deak staff gave us a coupon for a free starbucks drink when we checked out which was a nice touch! We would definitely stay here again.

8

Lorna

10 Aug 2025

·

Stayed 1 night

Parking was tricky but stay was good

8

Ana

7 Aug 2025

·

Stayed 2 nights

Thé pool was dirty and the facility in general needs to be updated

10

Devan

17 Jul 2025

·

Stayed 1 night

Fast elevators, convenient underground parking

4

Ruchin

1 Sept 2025

·

Stayed 1 night

The only good is, it is close to major attractions of the city. Room toilet is too small. No water kept inside room. You have to either buy it or go to a different floor to fill your own water bottle. Parking too confusing and paid.

6

Samantha

30 Jan 2026

·

Stayed 7 nights

I was in one of the unrefurbished rooms and got a static shock off every light switch, plug and door handle. The rrom is dated, but the bed was comfy. The gym and pool facilities were great.

8

Azzam

16 Nov 2025

·

Stayed 2 nights

The Gym and the swimming pool are outstanding. However, the kids play room and the activity room, which has the tennis table, billiard table and foosball table, are dated. Having those facilities makes this hotel very attractive for families with children.

8

Jacqueline

21 Aug 2025

·

Stayed 3 nights

Games room for teens, no balls to play ping pong, unable to use table hockey no puck. If you advertise the room , ensure it’s operational. Went to pool in evening only a few towels left, water everywhere. Not sure if area checked thru out the day

Was this helpful?

AI-generated summary based on recent guest reviews

Cleanliness

Many guests report clean rooms and fresh-smelling spaces, but there are recurring issues like stained linens, musty bathrooms, dirty carpets, or unclean showers.

Related guest reviews

6

Justin

16 Nov 2025

·

Stayed 2 nights

In-room wifi was slow and ended up having to use my phone data to get work done, there was a stain on one pillow that was missed, and a splash of something (food?) on the wall in the corner next to the bed (closest to the bathroom). Otherwise, a good stay.

10

Corey

27 Sept 2025

·

Stayed 2 nights

Great central location, near Sparks Street and a short walk to Elgin Street. Excellent pool & fitness area, which we used. Clean modern rooms. Would def return.

10

RYAN

15 Nov 2025

·

Stayed 1 night

The staff was great and the check in and out process was easy. The room was clean and we had no issues. We enjoyed our stay.

2

Biraj

18 Mar 2025

·

Stayed 1 night

I had high expectations for the Ottawa Marriott Hotel, but unfortunately, my experience was disappointing. Upon checking into our room, I found hair all over the bed, which was completely unacceptable. Traveling with my five-month-old son, I had no choice but to carry him while dealing with the hassle of changing rooms. This was an inconvenience I did not expect from a hotel of this caliber. The staff was accommodating in offering a new room, but such basic cleanliness issues should not happen in the first place. A hotel should prioritize hygiene, especially when it comes to bedding. Given this experience, I would think twice before staying here again.

10

Debbie

18 Nov 2025

·

Stayed 1 night

The room was so clean. View spectacular. The staff are extremely friendly.

10

Amandeep

16 Oct 2025

·

Stayed 1 night

Carpet in the room was not clean.

6

Vivian

27 Jul 2025

·

Stayed 2 nights

The bathroom in the room smelled musty, and the bathtub was disgusting. At check-in, the staff member was unfriendly and not at all cordial.

4

Carolanne

21 Nov 2025

·

Stayed 2 nights

La chambre était très belle et récemment rénovée. Cependant, la salle de bain était dans un état de propreté déplorable, en particulier la douche. De plus, l’hôtel était en pleine construction, ce dont nous n’avions reçu aucun avis préalable. Les travaux commençaient dès 7 h 30 le matin, le samedi et le dimanche. Les travaux durant la journée étaient si forts que mon conjoint et moi avons dû quitter l’hôtel tant la situation était désagréable.Aucune accommodation ne nous a été proposée. Je suis extrêmement déçue de la chaîne Marriott : l’expérience présentée en ligne ne correspondait absolument pas à la réalité. Pour le prix demandé et la tranquillité que nous recherchions, cela n’a pas du tout été à la hauteur.

Translate

8

Tatiana

10 Apr 2025

·

Stayed 1 night

The service was excellent. The staff were so polite and helpful, I was really impressed. Parking can be a pain because it’s downtown but that’s to be expected. The bathroom was not cleaned, unfortunately. We stayed here after a very long 2 day flight itinerary from South America and we were so tired that we didn’t make a fuss, but I expected better. The beds were very comfortable though!

6

Manon

1 Sept 2025

·

Stayed 1 night

Vieil hôtel defraichi. Notre chambre au 8e étage (pet Floor) avait un tapis sentant l'urine de chien, était sale et usé. Les vitres étaient sales qu'on pouvait à peine voir à l'extérieur d'un côté. Les oreillers sont tellement usées qu'elles sont totalement affaissées. Pas de coupes de vin dans la chambre. Poussières épaisses pendaient des lampes de chevet.

Translate

Was this helpful?

AI-generated summary based on recent guest reviews

Rooms

Beds are generally comfortable and higher floors offer great city views, with some renovated rooms available. However, many comment that decor and bathrooms feel dated, noise from construction or hallways can intrude, and Wi-Fi or AC can be inconsistent.

Related guest reviews

6

Jung Woo

27 Aug 2025

·

Stayed 2 nights

better to come after renovation. toilet in suite got odour coming back, squicky sounds cominh from furniture, but hopefully renovation will fix these problems

6

Justin

16 Nov 2025

·

Stayed 2 nights

In-room wifi was slow and ended up having to use my phone data to get work done, there was a stain on one pillow that was missed, and a splash of something (food?) on the wall in the corner next to the bed (closest to the bathroom). Otherwise, a good stay.

8

Brian

15 Aug 2024

·

Stayed 5 nights

The location of this hotel is terrific for visiting the tourist attractions of Ottawa. The beds are small (Canadian Double), would have been a better stay if the beds had been at least queen size.

10

Paige

26 Oct 2025

·

Stayed 1 night

Very comfortable and recently renovated room! Felt very clean and smelled great. We had a view of the Parliament Buildings from our room on the 24th floor. Only negative to say was at around 9ish on Saturday morning there was some drilling and banging that sounded very close to our wall that woke us up. Wouldn’t normally be an issue but we were at a concert the night before and out late so were trying to sleep in. Other than that we were very happy with our stay and the Starbucks attached to the hotel was a plus.

6

Samantha

30 Jan 2026

·

Stayed 7 nights

I was in one of the unrefurbished rooms and got a static shock off every light switch, plug and door handle. The rrom is dated, but the bed was comfy. The gym and pool facilities were great.

8

Benoit

20 May 2025

·

Stayed 1 night

Great location, but our room on the fith floor a bit noisy because it is above the pool.

6

Evelin

13 Jul 2025

·

Stayed 4 nights

The AC made a lot of noise

6

Cristina

1 Sept 2024

·

Stayed 1 night

Impressive lobby but the beds weren't comfortable, the coffee maker didn't work and the cups with the ice bucket were dirty. Beautiful view from 22nd floor and staff were professional.

6

Luigi

4 Jun 2025

·

Stayed 2 nights

Das Hotel ist total in die Jahre gekommen. Keine Annehmlichkeiten (Wasser etc.) Wollten ein Zimmer in den oberen Stockwerken und haben was im 8 Stock von 25 erhalten. Bad eine Katastrophe, 1 Licht ging nicht, verostete Leuchten und Rost in der Badewanne. Teppich total alt.

Translate

4

Lidija

6 Oct 2025

·

Stayed 1 night

The hotel is extremely dated and showing a lot of wear. I’m sure it was very nice in the seventies. We booked a room for 3 people and were given two double beds, I admit I hadn’t thought to confirm but my expectation was that for three people the beds would be at least queen size, as I have experienced at most other hotels in the area. We had some issues with the room, but I have to point out the staff was excellent and worked hard to make it right. So in total, go for the kind, helpful staff and the very central location downtown near pedestrian streets and restaurants, do not go for decor or general appearance and comfort. The bathroom floor was heated though!

Was this helpful?

AI-generated summary based on recent guest reviews

Service

Staff are frequently described as friendly and helpful, with some going above and beyond. However, several reviews cite rude or unwelcoming front-desk interactions, slow responses, or issues during check-in and problem resolution.

Related guest reviews

10

Kerry-Ann

20 Nov 2025

·

Stayed 2 nights

Promise (Lisa & the front desk crew were amazing!

6

Armand

7 Nov 2024

·

Stayed 1 night

I have stayed at this property in the past and I am a Bonvoy elite member. I found the reception burgers not welcoming and this is not the first time that this is happened to me. I’m a frequent traveler to Ottawa and Marriott is one of the last places I stay at because of both the lack of warmth of the reception folks as well as the rooms that are extremely outdated and look like they are straight out of the 70s. I would definitely recommend considering neighboring hotels if you have the choice and the budget.

6

Amelia

15 Jul 2024

·

Stayed 1 night

Overall average hotel stay. Nearly turned away at check in because of difficulties accepting my payment method for the security deposit and offered no help or solutions. Just told us to find another hotel. Thankfully we had a friend in town able to help us, and we had a decent night but the service we received made the experience poor.

10

Max

29 Nov 2025

·

Stayed 3 nights

Staff was very kind and helpful

2

Katherine

12 Jul 2025

·

Stayed 1 night

Staff was rude at check in

10

Perry

31 Oct 2025

·

Stayed 3 nights

Great service Team from all area's of the hotel. We will saty again.

10

Patrocinia Gomez

12 Sept 2025

·

Stayed 2 nights

Customer service was great

2

Timothy

21 Sept 2025

·

Stayed 2 nights

Hotel is tired. Parking is terrible. Had an issue and spoke with the manager. He was not helpful at all. There are nicer hotels for the same money in the same area. We won’t be staying at this property again.

8

Jegan

11 Nov 2025

·

Stayed 1 night

Staff not very helpful. Common courtesy to offer help when seeing guests struggling with their luggage. 4 or 5 staff just standing there at reception area staring at you as you make your way up. Not what I experience at other hotels.

10

Jason

16 Jan 2025

·

Stayed 2 nights

The Marriott Hotel on Kent Street is in an ideal location. It’s easy to walk to various destinations, and there’s a bus stop conveniently located just on the corner. Parking was hassle-free, which was a big plus. I arrived earlier than the standard check-in time, and the staff accommodated me with an early check-in. To make the experience even better, they offered me a complimentary Starbucks coffee while I waited briefly. The staff were incredibly friendly and always ready to help whenever needed. I was visiting for business, and both the food and service were excellent throughout my stay. I would highly recommend this hotel for its convenience, attentive staff, and overall quality of service.

Was this helpful?

AI-generated summary based on recent guest reviews

Location

Central downtown spot steps from Parliament and transit, walkable to major sights. A few note the business district has limited dining on weekends.

Related guest reviews

8

chantal

8 Mar 2025

·

Stayed 1 night

Not really the hotel fault however no restaurants in area. I would ask for a bigger room. Pool and game room were great

10

Tansri

22 Oct 2025

·

Stayed 2 nights

Hotel is great, very clean and spacious. It's very walkable to find food etc. We also walk to downtown and Gatineau area - a bit of a distance but it's doable. The location is great, I feel safe to walk my dog at night around the hotel.

10

Corey

27 Sept 2025

·

Stayed 2 nights

Great central location, near Sparks Street and a short walk to Elgin Street. Excellent pool & fitness area, which we used. Clean modern rooms. Would def return.

10

Doug

9 Oct 2025

·

Stayed 3 nights

Perfectly located for all the tourist stops.

10

Mary

14 Jan 2025

·

Stayed 2 nights

Great hotel with excellent staff. However parking was pricy ($23 over night min plus more if you go in and out) and there were limited restaurants open on Saturday before 4pm.

8

ERIN

28 Oct 2024

·

Stayed 1 night

Located in the heart of the city. Restaurants and cafes are everywhere. Hotel staff are very friendly and professional. Breakfast is highly recommended. I enjoyed staying here.

10

James

28 Jan 2025

·

Stayed 1 night

Amazing view on the top of hotel. Arrounding is perfect. We can just walk for different building

10

Amanda

24 Dec 2024

·

Stayed 2 nights

This property is in the middle of a business district, so limited dining options on weekends and later in the evening as they cater to the businesses.

10

Shirley

6 Aug 2025

·

Stayed 1 night

Great location!

10

Jim

16 Mar 2025

·

Stayed 1 night

Excellent location, friendly staff.

Was this helpful?

AI-generated summary based on recent guest reviews

Dining

On-site dining earns mixed feedback: several guests enjoyed breakfast, room service, and the restaurant, while others found breakfast poor or overpriced and noted limited hours or the closed rooftop/revolving restaurant.

Related guest reviews

2

Emad

9 Feb 2026

·

Stayed 2 nights

We ate breakfast at the hotel restaurant and it was horrible…never had a worst breakfast in my life.

10

Sanathan

19 Mar 2025

·

Stayed 1 night

Fantastic hotel, with a great view up top! Only thing is that the rooftop restaurant is no longer open.

10

Tracey

4 Dec 2025

·

Stayed 2 nights

very friendly and accommodating staff, parking is great and location. restaurant was great, server was wonderful

6

Julie

4 Aug 2025

·

Stayed 3 nights

Service and food was not great at Spin. We waited a while. Food was ok. I felt price was high for what we ate. I was charged extra for a cot that was very uncomfortable. I could feel the springs. It is difficult to park and check in if you have someone with a disability. I was trying to bring up the luggage and my mother and they were calling the room asking me to move the car. I had parked temporarily where they told me to and was trying to get checked in as quickly as possible. I felt rushed and frazzled right from the start. They should have also notified guests that fireworks would go off right beside the hotel. Just so we were aware. Scared us. Will stay somewhere else next year.

8

Wei

31 Aug 2025

·

Stayed 1 night

Breakfast not included in the booking and not clarified during check in. Paid 100 dollars for breakfast of two adults and a kid.

8

Nicole

23 Sept 2025

·

Stayed 4 nights

The location of this hotel was great. Close to parliament hill and right next to the O-Train. Staff were very friendly, and restaurant was great for breakfast. The rooms were a bit date but very clean. We loved the multiple elevators it meant there was never a wait!

10

Amber

14 Sept 2025

·

Stayed 1 night

This is one of the nicest hotels we’ve stayed at. We weren’t even mad they were doing work on the windows while we were there. Parliament Hill is a stone throw away and a beautiful walk. The view from our balcony was gorgeous and we thoroughly enjoyed that you could stream from your own service accounts on the tv. Room service was really nice too, the menu was great and came to our room very promptly. Highly recommend

8

Christopher

8 Aug 2025

·

Stayed 1 night

The breakfast service and custom made to order for our room was excellent!!

4

Ryan

9 Nov 2025

·

Stayed 2 nights

We booked this hotel specifically because of its revolving restaurant, which was highlighted as a key feature in the Expedia listing. To secure the reservation, we chose a non-refundable option. However, upon arrival, we were very disappointed to learn that the revolving restaurant was closed. There was absolutely no mention of this closure on Expedia or in the hotel’s description at the time of booking. This lack of transparency was frustrating and misleading, especially given that the restaurant was a major reason for choosing this property. The hotel should update its listings immediately to avoid misleading other guests.

6

Vilma

5 May 2025

·

Stayed 1 night

Rooms were noisy - could hear other noise from surrounding rooms. Restaurant is very overpriced for very mediocre service and food options. Check in staff and valet were great

Was this helpful?

AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3 $241
4 $224	5 $378	6 $510	7 $388	8 $182	9 $184	10 $206
11 $152	12 $179	13 $208	14 $208	15 $215	16 $208	17 $203
18 $207	19 $206	20 $921	21 $401	22 $878	23 $334	24 $268
25 $187	26 $381	27 $1,051	28 $207	29 $208	30 $153	31 $173

Su	Mo	Tu	We	Th	Fr	Sa
1 $193	2 $206	3 $224	4 $212	5 $207	6 $176	7 $200
8 $181	9 $302	10 $215	11 $206	12 $207	13 $172	14 $193
15 $193	16 $287	17 $216	18 $206	19 $206	20 $172	21 $207
22 $192	23 $281	24 $211	25 $195	26 $310	27 $172	28 $197
29 $188	30 $206

Ottawa Marriott Hotel

Prices for Ottawa Marriott Hotel

Monthly average prices

About this property

Location

Room options

Room, 2 Queen Beds

Room, 2 Double Beds

Executive Room, 1 King Bed, Balcony

Room, 1 King Bed

Deluxe Room, 1 King Bed

Guest reviews of Ottawa Marriott Hotel

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Ottawa Marriott Hotel

Considering this hotel for your Ottawa trip?

Prices for upcoming dates