SpringHill Suites by Marriott Pensacola Beach

My family of 5 loved this place. Its perfect for everyone especially families with kids. We had a suite with a ocean view and it was spectacular. The staff is very friendly and rooms are kept clean. Full breakfast included. Beach within walking distance. Bar in the pool area. 1 Hot tub. 2 pools, 1 waterfall and a childrens pool. Beach towels available in the pool area. Everything you need is here. We didnt want to leave but we will be returning.

Absolutely horrible! We left after one night even though we wouldn’t be refunded (prepaid). Went swimming the first night and my husband and children encountered BM and dirty toilet paper in the pool. My son had someone else’s fecal matter stuck in his toes! We told the desk and they sent a guy to scoop out the toilet paper. The pool should have been shocked or drained. The next day, the hit Tun and lower pools were drained (in use the night before) but the poop pool was still open. Obviously we wouldn’t dare use the dirty pool so we were left with no pools to use. The hotel room was not very clean- there were pee stains all over the bathroom wall next to the toilet! We were a family of four but only had towels for 2. The only good thing was the ocean view. We left early and booked at another resort down the beach and had the same wonderful view with immaculate rooms/bathrooms, and no poop floating in the pool! This place gives Marriott a BAD name! I get that accidents can happen but they handled this soooo badly. Now my husband and kids need to be checked for communicable diseases after swimming and putting their faces in actual poop water!

Top notch hotel with nice helpful staff especially front desk. The rooms are very spacious at 450 square feet, with some having balconies! The hotel is 5 floors tall. They have beach and pool view options. The hotel and rooms are well maintained. The rooms are clean and have a closet and drawers for your belongings so you don't have to live out of your suitcase. The tiki bar is a nice addition if you would like a beverage while swimming in the pools. Yes they have 2 adult and 1 kiddie pool as well as a hot tub. The hotel does offer beach access too. Very nice location and amenities. The self parking is free and there is also garage parking under the hotel. The complimentary hot breakfast is also another bonus! We had a wonderful time at this hotel. I do recommend this hotel and will stay here again if we ever visit Pensacola Beach.

Loved the heated pools, access to the beach and free breakfast buffet. The jets in the hot tub need to be fixed. Need more lighting in the rooms. (Only lights are next to the beds)

We were in room 216. Absolutely gorgeous, but the king bed was horrible!!! Hard as a rock. The hot tub was taken over by a group of women who "hogged" it in shifts. My husband and i tried getting in several times, but these women took it over and stayed in it for hours!! They did it in shifts. We watched as half their party would go to beach while the other half would hog the hot tub, then they would switch out. On our last day, we thought we would give it another try, we ate the nice breakfast and was gonna get in, but those same ladies went out on the deck to eat their breakfast all the while watching the hot tub heat up, and then....they got in the hot tub and stayed! There should be a hot tub for every pool. Because of this, we wont be back. We will look elsewhere. These ladies ruined an otherwise great stay. Management needs to have time limits so other guests can enjoy the amenities offered. Kevin & Cyndi Autry

Staff was wonderful! Rooms clean with ample space. Heated pools are a definite plus. Short walk to the beach. Lots of dining options within walking distance.

We loved our stay at the SpringHill Suites in Pensacola Beach. It was convenient to shops and restaurants and right on the beach. The rooms were very nice and updated. Poolside tiki bar with Two heated pools and a separate kiddie pool. We loved going down for breakfast (complimentary) and then going straight out for our morning beach walk. Very easy to go back and forth to the beach and pool all day. Chair rental service is available on the beach. The property was always spotless and checkout was at noon.

We enjoyed the comfortable bed, clean and nicely decorated, free breakfast, walkout to the three pools and beach was very convenient and fun. They even have a tiki bar by the pools. It was quiet at night. They have chair rental, concierge on the beach too. A great place to stay for a vacation. We will be back.

Super friendly staff. Didn't like that my young son and I had to stay in a adjacent room with a joint door. Also I could hear music until the late hours and other noises as we walked down the hallway. The two lower pools were not heated but the main upper one was. Other than that, nice hotel. Very clean, friendly staff, nice room decor, easy access to beach, and you don't have to pay for parking. I would stay here again.

Perfect view of the beach. Heated swimming pool. Clean and beautiful. Perfect family vacation.

Absolutely horrible! We left after one night even though we wouldn’t be refunded (prepaid). Went swimming the first night and my husband and children encountered BM and dirty toilet paper in the pool. My son had someone else’s fecal matter stuck in his toes! We told the desk and they sent a guy to scoop out the toilet paper. The pool should have been shocked or drained. The next day, the hit Tun and lower pools were drained (in use the night before) but the poop pool was still open. Obviously we wouldn’t dare use the dirty pool so we were left with no pools to use. The hotel room was not very clean- there were pee stains all over the bathroom wall next to the toilet! We were a family of four but only had towels for 2. The only good thing was the ocean view. We left early and booked at another resort down the beach and had the same wonderful view with immaculate rooms/bathrooms, and no poop floating in the pool! This place gives Marriott a BAD name! I get that accidents can happen but they handled this soooo badly. Now my husband and kids need to be checked for communicable diseases after swimming and putting their faces in actual poop water!

Very clean. Great breakfast. Good view of the beach even though it was “pool view”. Amazing shower.

Property was clean and quiet. Great views and close to a lot of eats and shops.

Staff was great! Sparkling clean and the staff works hard to keep all areas amazing. Pool was great. Breakfast was nice and staff kept it stocked and clean

Very clean and friendly. Great pools and beach access. Good breakfast.

Overall it was a beautiful property and the amenities were amazing. Our only issue was that we never had any cleaning services. They never came to even take the garbage or change out the towels.

The whole hotel was clean, pools were clean, the breakfast was yummy, and GREAT customer service!!

Outstanding facility and staff! Room cleaned exceptionally every day and staff was the friendliest!

Very clean, friendly staff, easy access to beach, beautiful property!!

Great hotel.Easy onsite parking.Clean modern hotel in beachside location.We thoroughly enjoyed our stay.

Top notch hotel with nice helpful staff especially front desk. The rooms are very spacious at 450 square feet, with some having balconies! The hotel is 5 floors tall. They have beach and pool view options. The hotel and rooms are well maintained. The rooms are clean and have a closet and drawers for your belongings so you don't have to live out of your suitcase. The tiki bar is a nice addition if you would like a beverage while swimming in the pools. Yes they have 2 adult and 1 kiddie pool as well as a hot tub. The hotel does offer beach access too. Very nice location and amenities. The self parking is free and there is also garage parking under the hotel. The complimentary hot breakfast is also another bonus! We had a wonderful time at this hotel. I do recommend this hotel and will stay here again if we ever visit Pensacola Beach.

This is a beautiful hotel. We had a beautiful view of the beach. We saw a pod of dolphins swimming from our balcony.

We were in room 216. Absolutely gorgeous, but the king bed was horrible!!! Hard as a rock. The hot tub was taken over by a group of women who "hogged" it in shifts. My husband and i tried getting in several times, but these women took it over and stayed in it for hours!! They did it in shifts. We watched as half their party would go to beach while the other half would hog the hot tub, then they would switch out. On our last day, we thought we would give it another try, we ate the nice breakfast and was gonna get in, but those same ladies went out on the deck to eat their breakfast all the while watching the hot tub heat up, and then....they got in the hot tub and stayed! There should be a hot tub for every pool. Because of this, we wont be back. We will look elsewhere. These ladies ruined an otherwise great stay. Management needs to have time limits so other guests can enjoy the amenities offered. Kevin & Cyndi Autry

It was clean with very comfortable beds but 2 TVs is not necessary. I would rather have had 2 sinks. Very small bathroom.

We were right near the ice machine that made clunking noises all during the day and night. Asked to change rooms but supposedly completely booked.

My husband and I stayed for our anniversary and we loved this property. The hotel is very clean and looks to have been recently updated. I loved that the room had tile floor no carpet!!!

The staff was very accommodating. Our first night’s stay was not good since the room adjoining ours has their TV on really loud all night, needless to say we didn’t get a good night’s sleep. They moved us to another room that was very nice and most importantly quiet. We would definitely stay there again.

We didn’t expect the room to be large enough to comfortably accommodate a king bed, sofa sleeper and a Packnplay. Modern furnishings and attention to small details are appreciated (extended vanity shelving, sheets to fit the Packnplay, ample toilet paper).

As someone who relies on reviews, I try to share important information that may impact others’ decisions as reviews can affect the choices I make. And, just maybe, the hotel will improve some things. The property and staff were lovely and clean. Our pool view room was great (unfortunately, we had terrible weather so spent almost no time on our balcony) and roomy, as well as nicely appointed. LOVE the dark, full coverage curtains and breakfast options. However, the bed is one of the most uncomfortable mattresses I’ve ever slept on. It was insanely stiff. Lying on my back to watch TV (the living room didn’t work) would start bothering my back within minutes. I woke up all night long, both nights, having to adjust positions and trying to get comfortable. There was an initial “sinking in” that I thought was the start of a comfortable bed, until I realized I sank into what felt like a literal board. I’ve never understood bad mattresses in a hotel—it’s literally what people are staying there for. My back hurt all day after each night of sleeping there. (For reference, I’m a 5’6” curvy, athletic female, 125-130 pounds, and I like a medium/medium-plush mattress. I sleep on a Purple at home.) The water pressure constantly fluctuated—both in the shower and sink. Also, our TV in the living area didn’t work except power on/off, 1 channel, and volume. Didn’t want to be bothered calling someone. Overall, I can never stay here again just because of how uncomfortable the bed was!!

Extra TV for couch and sitting area was very nice. Do not see that often.

Judie at the front desk needs to be recognized for being such a kind and caring person. When we arrived after along journey from California with no sleep and we're looking forward to our ocean view room there had been a lost in translation from our original booking to what they had on record, she was able to arrange for us to have an ocean view room at no additional cost and was very helpful

Staff was very nice

Top notch hotel with nice helpful staff especially front desk. The rooms are very spacious at 450 square feet, with some having balconies! The hotel is 5 floors tall. They have beach and pool view options. The hotel and rooms are well maintained. The rooms are clean and have a closet and drawers for your belongings so you don't have to live out of your suitcase. The tiki bar is a nice addition if you would like a beverage while swimming in the pools. Yes they have 2 adult and 1 kiddie pool as well as a hot tub. The hotel does offer beach access too. Very nice location and amenities. The self parking is free and there is also garage parking under the hotel. The complimentary hot breakfast is also another bonus! We had a wonderful time at this hotel. I do recommend this hotel and will stay here again if we ever visit Pensacola Beach.

Charlotte, the night manager, was so helpful with suggestions on where to go and what to do. She was very generous with her time and cheerful.

Me and 4 girls came in for a 1 night stay. We had a great time! The young gentleman at the desk listened to me talk and was so helpful! I think his name was Lucas, he was great!

I went back and forth over where to book for a very special couples trip. This spot delivered. Friendly staff, super clean rooms, great views, conveniently located. I’ve been to the area many times and this was my best hotel experience. Thanks to the many staff we encountered.

We enjoyed the breakfast, pools and beach access. Didn't like that our room wasn't ready until 6pm and the bathroom in our room didn't have a fan.

Right on beach. Clean rooms. Staff friendly.

We wanted to give a shout out to Zarda in the breakfast area. She was friendly and attentive. The breakfast was well laid out. Thank you

Locations is good but service is ok

Great value to be on the beach and close to food and drink

Convenient location

Very clean, friendly staff. Easy beach access. Roads leading to the facility in horrible condition due to construction so approach with care.

Staff was wonderful! Rooms clean with ample space. Heated pools are a definite plus. Short walk to the beach. Lots of dining options within walking distance.

I went back and forth over where to book for a very special couples trip. This spot delivered. Friendly staff, super clean rooms, great views, conveniently located. I’ve been to the area many times and this was my best hotel experience. Thanks to the many staff we encountered.

We were very pleased with our stay. Very clean and quiet. It was within walking distance to the boardwalk and easy access to the beach. Would definitely stay again.

Right on beach. Clean rooms. Staff friendly.

We loved our stay at the SpringHill Suites in Pensacola Beach. It was convenient to shops and restaurants and right on the beach. The rooms were very nice and updated. Poolside tiki bar with Two heated pools and a separate kiddie pool. We loved going down for breakfast (complimentary) and then going straight out for our morning beach walk. Very easy to go back and forth to the beach and pool all day. Chair rental service is available on the beach. The property was always spotless and checkout was at noon.

Location, beach view and pools were excellent.

The room was beautiful and roomy, love the balcony and the view. Good breakfast buffet. The staff was helpful and friendly. Loved the location. I plan to stay there again.

Beautiful beach. Clean rooms. Not a lot of dining options.

This is hands down one of the nicest Hotels I've ever stayed in. The room was amazing and clean, the bathroom was big and the shower was nice. The beds had soft lighting underneath them which we loved. Breakfast was great and there was a large array of fresh foods every morning. Outside were two large pools, a large kitty pool, and a jacuzzi. Best of all you literally walk from the pool straight onto the beach! It is also within walking distance of several small restaurants. The hotel is very pricey, but it is well worth the stay!

Just wish it had a coffee shop inside that was open all day. But otherwise great place, clean, friendly staff.

Top notch hotel with nice helpful staff especially front desk. The rooms are very spacious at 450 square feet, with some having balconies! The hotel is 5 floors tall. They have beach and pool view options. The hotel and rooms are well maintained. The rooms are clean and have a closet and drawers for your belongings so you don't have to live out of your suitcase. The tiki bar is a nice addition if you would like a beverage while swimming in the pools. Yes they have 2 adult and 1 kiddie pool as well as a hot tub. The hotel does offer beach access too. Very nice location and amenities. The self parking is free and there is also garage parking under the hotel. The complimentary hot breakfast is also another bonus! We had a wonderful time at this hotel. I do recommend this hotel and will stay here again if we ever visit Pensacola Beach.

Very clean. Great breakfast. Good view of the beach even though it was “pool view”. Amazing shower.

Loved the heated pools, access to the beach and free breakfast buffet. The jets in the hot tub need to be fixed. Need more lighting in the rooms. (Only lights are next to the beds)

Staff was so polite. Hotel clean and like brand new. Breakfast selection very good. All around excellent hotel.

They stay was good. Laurie at the bar is amazing and gave us great service.

We wanted to give a shout out to Zarda in the breakfast area. She was friendly and attentive. The breakfast was well laid out. Thank you

Clean hotel great pools and direct access to beach.breakfast could be better