Residence Inn by Marriott New Haven Hamden

Pool wasnt heated and the fireplace wasnt working 1 night.

We chose this place because it had charging stations for our electric rental. It was so great breakfast was good and the staff is super friendly and helpful.

Neither of the tv remotes nor the hair dryer worked when we arrived, though both were quickly resolved. We were there 5 nights and the indoor pool was green the entire time. It was clean and safe and the included breakfast was more than adequate.

Extremely clean, great staff, room service available also. Only thing I would critique is that the pool had wayyy too much chlorine. So much so that I got asthma and our skin was extremely dried after an hr. Not sure why but it seems that the pool guy wanted to kill even the good bacteria on our bodies.

There is a nice pool, basketball courts an outdoor area to eat and relax. Parking is nice. The area is very nice and easily walkable and alot to do in surrounding areas as well. The room was amazing. It had a full size refrigerator, dishwasher, actual plates, bowl and cutlery, pots and pans plus a small one burner stove top . We were able to feel at home and log into our own netflix account and it was a breeze to go baack and delete the credentials for when we were leaving. We would definitely stay at this hotel again. Staff are just lovely. Breakfast was nice and they had a lot of options.

Really gorgeous hotel. A home away from home. They provide you with everything you could possibly need. Fridge, stove, utensils, pots and pans, and more. Outside grilling available along with a pool and workout room. I loved my stay and will definitely return.

This room was much better then expected for the price point and was convenient for our needs. About to go check out the little weight room and pool!

super frienfly staff, nice pool basketball court & complimentary breakfast much better than expected. Ramen noodle place adjacrnt to property nice new placr.

East access, short drive to shopping. Kitchenette with fridge, hotplate. Breakfast was always good and varied through the week. Great 24 gym. Nice patio with fire, nice pool. Walking distance to diner, pizza and sushi. Wish it had a bath

Very clean! Great heated pool.

Immaculate conditions. I loved it. The room was so beautiful.

Very clean. Was only there for one night, but it was everything I needed!

Residence Inn accommodations were very clean. Made the stay very pleasant, enjoyable & comfortable.

Very clean excellent condition staff are very friendly will stay here again

Spotlessly clean room.

Great location, but check in had a line out the door and only one person working. Additionally, it was the clear the rooms had not been dusted or vacuumed in some time.

Room was fine with plenty of space. Was given a handicapped room which we didnt ask for. Height of counters seemed low and the seat in the shower took up lots of space. It was by a side entrance door so we heard the door slam every time someone came in or out. Enjoyed the firepit. Breakfast was OK. The biggest issue was the trash barrels left in the hallway on our way to breakfast. They were there all day all 3 days we were there. They sometimes had unbagged food in them which felt very unsanitary. I have never seen this at any hotel. Location worked for my business needs.

Clean and very nice hotel!

My go-to when I’m in the area. Clean rooms and friendly staff!

Hotel is clean, spacious, staff are friendly, love our stay

Very loud. Windows not insulated for noise so on the street side you hear everything.

Mostly great but fyi large wet area on carpet under ac in room 120

Staff at front desk was very helpful. The Wi-Fi was a bit disappointing. Too many guests meant no access .

Spacious room and great dining options in the area.

This Residence Inn in Hamden is very, very good. Breakfast is great! The place seems like new. Great location! I have stayed there before and I will return. I would have said EXCELLENT if not for some minor repair issues in my room which I reported with curtains, a failing bathroom light and slow draining bathroom sink. Excellent places don’t overlook these issues.

Really gorgeous hotel. A home away from home. They provide you with everything you could possibly need. Fridge, stove, utensils, pots and pans, and more. Outside grilling available along with a pool and workout room. I loved my stay and will definitely return.

This is our second time stay here. Rooms are spacious, clean and very comfortable. We love staying at new hotels.

Clean room the staff was all very nice. The only issue that I had was the TV was complete garbage. It was really static key but other than that everything else was absolutely amazing and I definitely will stay here again.

The hotel is brand new, and the room was great. The bed wasn’t super comfy, but that’s my only complaint. Front desk people were very helpful.

Stayed here for a quick overnight. Hotel is new and clean. The location is OK- but there's not a lot to do or many places for a meal within a quick walk. Despite being new my room had a broken lightbulb in a ceiling fixture and I found the room to be dark overall. I was also on the first floor, and the view from my bed was the front end of a Subaru parked directly outside my window. It was a little weird to have floor to ceiling windows with a view of the parking lot and a car parked 10 feet away.

I have stayed on this property several times and it never disappoints. The staff is attentive and friendly and always greats me with a hello and a smile.

I paid through Expedia for hotel, but double charged by hotel. Still no resolution to this issue. Wont book Marriott nor Expedia until the double charges are refunded to my card. Very disappointed customer. 🙄

The people at the front desk were very courteous and attentive.

This hotel used to be my favorite place to stay—until my experience yesterday. I arrived at 7:00 PM only to be told my reservation had been cancelled. I was informed that my credit card had been declined, which simply wasn’t true. On my way out, I contacted my credit card company, who confirmed that the charge was approved at 11:00 AM—and that the hotel itself reversed the charge at 5:00 PM. At no point during the day did I receive an email, phone call, or text message notifying me of an issue with my reservation. As a result, I had no room, no explanation, and had to drive three hours home from 8:00 to 11:00 PM—exhausted and incredibly frustrated. I was not only inconvenienced but also misled. I believe I’m owed a sincere apology and a complimentary night’s stay to make up for the way this was handled. I hope you’ll take this opportunity to make things right.

Great location, but check in had a line out the door and only one person working. Additionally, it was the clear the rooms had not been dusted or vacuumed in some time.

Great front desk staff

Very nice, spacious rooms, excellent gym facilities. Sharon at the front desk was fantastic. She went above and beyond to get us into our rooms early.

We stayed at the residence inn for two nights while we were moving out of our home even though the price for this location was ridiculous (over $250 /night for Hamden, CT). We picked the hotel since it was near our neighborhood, and it was new so we thought it would be nice and clean with good service. It was very clean. The service was beyond slow and the staff acted like you were bothering them anytime you asked anything. during our 2 day stay our TV and the internet were not working. We needed internet in order to work and to keep our 3 kids busy while We worked. We asked to have the TV fixed. Someone came up to fix it and told us it couldn’t be fixed. Then we asked about the internet and were told this was an issue on that floor of the hotel. Maybe someone could have told us this before they put us in this suit? I asked to be switched and was told the hotel was fully booked. I asked for the price to be reduced or some kind of discount given that we didn’t have two important amenities that they were supposed to have. I was told they couldn’t discount or reduce because we booked through Expedia. I was told to call Expedia and then Expedia would have to call them. I get that. So then I spent 20 min on the phone with Expedia who kept trying to reach the hotel to confirm the issues. They told me they were calling and no picked up. I stood right by the reception area watching as the phone rang and no one answered it. Over $630 with no wifi or TV for 2 days = horrible experience

We were refused the room for overbooking

I am totally satisfied with my stay at this Residence Inn. Whenever I'm in town, I'd stay there. From check-in, all of the guest services personnel were amazing. Kind, professional & knowledgeable. This is a Marriott property but there was no waffle maker..., very disappointed in that. But their breakfast was very good. Thank you Hamden Residence Inn. Please don't ever change!

Good home base for our family catching up on life. Staff were all excellent and the facility was in great shape. Location was great compared to where are daughter and son-in-law live. Coffee was great- ready to go on our early departure time on Monday (even before Breakfast was open). We will be back in the future.

Great location!

We are new Quinnipiac parents and were lookimg for a good pet friendly otion. This hotel was 5 mins away, walkable to a bunch of Hamden's better restaurants, quiet, modern, clean and well appointed. Breakfaat was one of the better ones we have had, although it ends pretty early (9am weekdays), gym was great and we already booked it for move in and parents weekend!

Clean property, friendly staff. Convenient location to Quinnipiac University.

This was our second stay for the obvious reason that we enjoyed our first! The hotel seems newly developed or renovated, super clean and well maintained. The room is equipped with everything you need. Staff are very friendly and attentive. The hotel is located in a good neighborhood and we felt safe to walk around after dinner. It’s also close to shopping and restaurants.

I booked this room for my son because he had an interview in the area. He said the hotel was gorgeous and the room was fantastic and apparently there were great places to eat within walking distance.

It was a perfect place to stay. Close enough to New Haven where we were on a pizza journey

The property was a convenient location and well maintained.

Great room clean and with alot of space. Great location for parents at Quanipac U. Great brewery restaurant across the street. Staff very nice and helpful

Stayed here for a quick overnight. Hotel is new and clean. The location is OK- but there's not a lot to do or many places for a meal within a quick walk. Despite being new my room had a broken lightbulb in a ceiling fixture and I found the room to be dark overall. I was also on the first floor, and the view from my bed was the front end of a Subaru parked directly outside my window. It was a little weird to have floor to ceiling windows with a view of the parking lot and a car parked 10 feet away.

Great suite, very clean. Nice staff. Filling, hot breakfast. The price was worth the drive.

Hotel was perfect for our 1 night stay. The check in/out was quick. Room was very accommodating and we enjoyed the indoor pool and gym. Only thing we didn’t like was breakfast over by 9am and felt that was too early and should be til 10am. Regardless we would definitely stay here again.

Clean and new. Breakfast sandwiches were great.

Suite was perfect Breakfast excellent

Wonderful spacious, clean rooms. Wish the pool was warmer. Please clean up all the cigarette butts outside the main entrance. There are so many! Some of the breakfast items came wrapped in plastic, and thus heated in plastic. Great for portability, but items really shouldn't be heated in plastic.

We stayed 2 nights to visit family in the area. We liked the town it was in and the location to our family. Loved the set up of our room. Sharon who checked me in was the sweetest person. The only issue we had was, things kept shutting off and lights flickered. I set up a crockpot for a dinner in our kitchen came back and it shut off. I thought it finished cooking. It did not and I almost gave everyone food poisoning. I figured it out quickly that the crockpot never ran the entire 4 hours it was supposed to run. I was disappointed. I am lucky we all did not end up in the hospital. Would consider staying again. Breakfast was not that great.

This Residence Inn in Hamden is very, very good. Breakfast is great! The place seems like new. Great location! I have stayed there before and I will return. I would have said EXCELLENT if not for some minor repair issues in my room which I reported with curtains, a failing bathroom light and slow draining bathroom sink. Excellent places don’t overlook these issues.

Rooms were newly renovated, staff was pleasant, in proximity to some good restaurants and a brewery, complimentary breakfast was good and had many options. I have stayed here twice now travelibg for business both time I had a great experience.

Great hotel, helpful staff, great for traveling with our dog. The free breakfast was terrible - served nicely in a spotless room by helpful staff. The coffee, eggs, cereal was just poor quality, brown bananas and sad apples. Do better Marriott.

Great breakfast for the gluten free with build your own yogurt parfait, and eggs. Nice full kitchen in room for a longer stay. Just overall a nice property, would stay again.