What are the check-in and check-out times?

Check-in is at 15:00 and check-out is at 11:00. Early check-in and late check-out availability and costs are not specified.

Where is the hotel located?

The hotel is located in Polanco, a neighborhood in Mexico City, near notable landmarks such as Paseo de la Reforma and the Angel of Independence Monument. It is also close to the Palacio de Bellas Artes and event venues like Autódromo Hermanos Rodríguez and GNP Seguros Stadium.

District Polanco by Lumina

What guests think

At District Polanco by Lumina, reviewers consistently praise the superb, walkable Polanco location, friendly and helpful staff, and overall cleanliness, describing a calm boutique atmosphere that feels safe and convenient for exploring shops, restaurants, and nearby sights.

Rooms are generally comfortable, with some described as spacious and others small, and several guests report noticeable noise from hallways or neighboring rooms. Multiple reviews mention unreliable or slow Wi-Fi and TV limitations, and several note the absence of on-site dining or leisure facilities. A solid, no-frills option for travelers who plan to spend most time out and about.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Facilities are limited, with no on-site restaurant, gym, or pool noted by guests. The boutique setup is simple with basic amenities.

Related guest reviews

10

Mariah

Jul 18, 2025

·

Stayed 1 night

Property was super cute! Staff was great and very helpful. There was always security at the front door that made it feel very secure. The check-in/community area smelled so good. I would definitely stay here again. I would just keep in mind that you can hear if people are in the hallway talking but it was not bothersome. Loved the place!

10

Katherine

Oct 28, 2025

·

Stayed 4 nights

Excelente ubicación, servicio excelente muy amables, puedes salir a caminar sin problema a los alrededores, tiendas de lujo cerca, el hotel tiene casi todo, nosotros no trajimos pasta de dientes y no había; asegúrate de llevar ese tipo de cosas.

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8

WALTER

May 20, 2025

·

Stayed 4 nights

In generale il posto è un buon compromesso, molto positivo il voto per la posizione, un pò negativo che non ci sia la televisione funzionante, solo canali a pagamento e nessuna possibilità di far colazione.

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10

Dalila

Jun 2, 2025

·

Stayed 2 nights

The hotel is very clean, excellent location and safe. They have people to help 24/7 Consider when visiting that the water pressure on shower is not great. They do have air conditioning in the room, no window in the bathroom. The hotel doesn't have amenities so no restaurant, pool, gym, etc.

10

CYNTHIA

Aug 2, 2025

·

Stayed 3 nights

Todo muy bien. No hace falta restaurante o cafetería porque están enseguida

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6

Maria

Jun 9, 2025

·

Stayed 1 night

El señor de la entrada excelente, la señorita de recepción bien, pero limitada y poco amable, la habitación muy bonita pero pequeña y austera, hay tele pero sin cable no wifi se lo hicimos saber a la chica de recepción y no hizo nada, no hay agua en el cuarto (hay despachador en el pasillo) y el papel higiénico muy rasposo, buena ubicación del hotel pero caro para lo que ofrece, no Tiene estacionamiento pero hay convenio con un Estacionamiento a cuadra y media y cuesta 600 Pesos adicionales por dos noches.

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10

Benjamin

Oct 10, 2025

·

Stayed 3 nights

A very pleasant and low key hotel with excellent business services with private rooms for working. Good staff and comfortable, spacious rooms.

4

Jorge

Nov 10, 2024

·

Stayed 3 nights

Large, clean room. Nothing else. Weak internet/wifi, no staff, no dining, no gym, no housekeeping, very noisy room.

10

Felipe

Sep 9, 2025

·

Stayed 6 nights

The safe in the closet it's a joke... they need safe sizes for laptops. Smaller rooms don't have a desk neither a chair in the room. The keyless entry is absurd, residential style, not hotel style. Everything else was very nice!

10

Diana

Aug 16, 2025

·

Stayed 2 nights

El baño no fue impecablemente limpio, en el cristal pude ver manchas de agua o jabón; el sofá al frente de la cama está manchado, tema que se puede resolver con nueva tapicería, además la manta sobre la cama tenía manchas visibles, por lo cual intuyo que no se lava con frecuencia por el hecho de ser un elemento decorativo; el frigo bar es ruidoso.

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Cleanliness

Reviews frequently highlight very clean rooms and common areas. A few guests reported misses like stained fabrics or minor bathroom maintenance issues.

Related guest reviews

10

ALAN

Feb 11, 2026

·

Stayed 1 night

Muy limpio y agradable lugar. Sobre todo magnífica ubicación

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10

Lorena

Aug 25, 2025

·

Stayed 5 nights

Great location! Room was comfortable and property was well maintained. Staff was super friendly and always greeted customers with a smile.

10

Victor Manuel

Nov 19, 2025

·

Stayed 2 nights

Buena atención tranquilo y limpio

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10

Janine

Jul 28, 2025

·

Stayed 2 nights

Hotel was so clean, close proximity to shops, and friendly staff! Highly recommend this place.

10

Constance

Nov 28, 2025

·

Stayed 3 nights

I really enjoyed the location of this hotel it was walking distance to everywhere I wanted to go. Room was clean and bright. I wish it offered a small kitchen area in the rooms. But overall the bed, pillows and bedding were all high end and comfy. I would stay there again anytime.

10

Alejandra

Aug 22, 2025

·

Stayed 1 night

Recámaras limpias y nuevas Personal bien, cerca de tiendas por la calla mazarik

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10

Shirly Lisbeth

Aug 12, 2025

·

Stayed 3 nights

Super clean

10

Hugo

Oct 27, 2025

·

Stayed 1 night

Muy buena ubicacion y muy bien cuidado todos los detalles del lugar

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10

Diana

Aug 16, 2025

·

Stayed 2 nights

El baño no fue impecablemente limpio, en el cristal pude ver manchas de agua o jabón; el sofá al frente de la cama está manchado, tema que se puede resolver con nueva tapicería, además la manta sobre la cama tenía manchas visibles, por lo cual intuyo que no se lava con frecuencia por el hecho de ser un elemento decorativo; el frigo bar es ruidoso.

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10

Parker

Jul 19, 2025

·

Stayed 3 nights

I really love staying in this hotel, it felt like a great home base that was clean and safe

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Rooms

Rooms are generally comfortable—some spacious, others small—with quality bedding. However, several reviews cite thin walls and noise, plus unreliable or slow Wi-Fi and TVs limited to streaming or paid channels.

Related guest reviews

8

Anthony

Jun 20, 2025

·

Stayed 4 nights

Noise transmission between rooms and floors above very high

10

Danielle Santos

Feb 20, 2025

·

Stayed 4 nights

It was a great experience. Only the walls are too thin.

10

leonardo

Mar 3, 2025

·

Stayed 1 night

todo bien. solo el tema de la puerta que estaba descompuesta y el tema de la tele que no tiene cable, solo streaming y pues uno debe de poner sus contraseñas para poder verlo, y que pasaría si no cuento con acceso a ninguna plataforma.?? si es importante tener un sistema de cable

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2

Alan

Nov 22, 2024

·

Stayed 2 nights

This property has now working WiFi! Staff will not help and no compensation for the WiFi non available all stay They kept telling us it would get fixed but nothing happened

10

Constance

Nov 28, 2025

·

Stayed 3 nights

I really enjoyed the location of this hotel it was walking distance to everywhere I wanted to go. Room was clean and bright. I wish it offered a small kitchen area in the rooms. But overall the bed, pillows and bedding were all high end and comfy. I would stay there again anytime.

10

Terry

May 11, 2025

·

Stayed 1 night

District is a lovely boutique property close to all of the great amenities of Polanco. Staff were great. The room was small but very comfortable.

6

Judith

Oct 8, 2025

·

Stayed 2 nights

No view from room. First floor noise was very bad. 2 night stay. First night 5:30 am awakened by neighbor could hear clearly on her phone for an hour! Second night 4am awakened by loud neighbors’s boisterous voices & howling for over a hour!! Large bathroom yet no vanity area. No trash can for bedroom space.

4

guillermo

Jan 11, 2025

·

Stayed 3 nights

very noise room

8

Manuel

Jun 19, 2025

·

Stayed 1 night

La recepcionista poco accesible, el portero muy amable y eficiente. En la habitación había tele pero no wifi, ni cable, solo estaba de adorno, le comentamos a la persona en recepción y no hizo nada. El hotel muy bien ubicado, pequeño, austero en amenidades de baño, pero bonito y cómodo.

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10

Ariel

Nov 8, 2024

·

Stayed 3 nights

El internet es muuuuy lento, no se podía ver ni youtube en baja calidad sin que se trabara el video

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Service

Staff are widely described as friendly, welcoming, and helpful, and check-in/out is smooth. Some experienced unhelpful reception, disputed inclusions, or frustration with credit-card holds.

Related guest reviews

8

leonardo

Sep 15, 2025

·

Stayed 1 night

No me gustó que al llegar me pidieran una tarjeta de crédito por si pasaba algo, o por si tomaba algo del frigobar.. si yo ya había pagado todo, no le encuentro sentido. Si no hubiera llevado o no tuviera tarjeta de crédito que hubiera pasado... me niegan el acceso.? El banco, aunque no se haya hecho el cargo, inmediatamente me quitó el dinero y es un banco que tarda mucho en regresarlo, todo esto afecta en mi relación con el banco, si de ahora en adelante seguiran haciendo lo mismo, por mas que me guste el hotel, creo que tendré que buscar mas opciones

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10

Lorena

Aug 25, 2025

·

Stayed 5 nights

Great location! Room was comfortable and property was well maintained. Staff was super friendly and always greeted customers with a smile.

8

Maria

Nov 13, 2024

·

Stayed 1 night

We changed here after another property we were staying at didn’t respond for an entire week (we wanted to extend a day but they wouldn’t even respond) that being said - we stayed for 1 day and very much appreciated their quick service - ease of checking in/out as well as the nice thought to give us ear plugs in case we could here outside. The property was clean and conveniently located in Polanco. Would probably pick a different location next time because it was a bit small but that’s more a preference.

8

Karen

Nov 15, 2025

·

Stayed 3 nights

Nice location, great staff

10

Pedro Bueno

Sep 8, 2025

·

Stayed 1 night

Excelente servicio y atención del personal

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10

Mariana

Aug 21, 2025

·

Stayed 2 nights

Excelente ubicación, todo el staff súper agradable. Definitivamente regresaría

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10

DANIEL FERNANDO

Apr 9, 2025

·

Stayed 2 nights

Muy bueno el personal, muy atentos

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8

Christian

Sep 6, 2025

·

Stayed 2 nights

Que me negaron la botella, incluida de vino que venía especificada en mi reservación. Fueron varias veces que pregunté y pensaron que esta mintiendo, y al final comentaron que era un error y no me correspondía. Todo lo demás estuvo bien. Muchas gracias

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10

David

Aug 4, 2025

·

Stayed 5 nights

The staff was friendly and helpful. The hotel was in a wonderful neighborhood, both safe and walkable.

10

Richard

Mar 13, 2025

·

Stayed 2 nights

Great location and staff

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Location

Location is a standout: in Polanco, safe and very walkable, with shopping, restaurants, parks, and major avenues nearby. Many guests chose it for easy access to area attractions.

Related guest reviews

10

ALAN

Feb 11, 2026

·

Stayed 1 night

Muy limpio y agradable lugar. Sobre todo magnífica ubicación

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8

Zhihao

Mar 21, 2025

·

Stayed 4 nights

Great location, clean room, and helpful staff. It is walkable to the Paseo de la Reforma and the Auditorio Nacional. It is located in a safe and relatively quiet area.

10

David

Apr 23, 2025

·

Stayed 7 nights

This location - wow! You walk a half block, and a world of lovely restaurants lies before you. Walk 4 blocks, and there are beautiful parks.

10

Rosangel

Jul 11, 2025

·

Stayed 3 nights

Truely a gem! The staff is very friendly and helpful. The rooms are clean kept in great conditions. The location is great and theirs a lot of options to eat and shop within walking distance. When I go CDMX this is going to be my default lodging option!

10

Constance

Nov 28, 2025

·

Stayed 3 nights

I really enjoyed the location of this hotel it was walking distance to everywhere I wanted to go. Room was clean and bright. I wish it offered a small kitchen area in the rooms. But overall the bed, pillows and bedding were all high end and comfy. I would stay there again anytime.

8

LUIS

Sep 1, 2025

·

Stayed 3 nights

Perfect location in Polanco.

10

Jesús

Oct 11, 2025

·

Stayed 5 nights

I have stayed here many times. Location, location,.location.

10

David

Aug 4, 2025

·

Stayed 5 nights

The staff was friendly and helpful. The hotel was in a wonderful neighborhood, both safe and walkable.

10

Leo

Jun 26, 2025

·

Stayed 3 nights

The property is very well located with many excellent restaurants nearby. I would highly recommend this place!

10

Kristi

Sep 14, 2025

·

Stayed 4 nights

The location was ideal for shopping, food and activities.

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Dining

There is no on-site dining or breakfast, but guests emphasize plentiful restaurants and cafes within a short walk. Food quality at the property itself is not reviewed.

Related guest reviews

10

William

Feb 17, 2025

·

Stayed 3 nights

The hotel is very nice in a super CDMX neighborhood. Food and shopping are world class right up the street or around the corner.

10

David

Apr 23, 2025

·

Stayed 7 nights

This location - wow! You walk a half block, and a world of lovely restaurants lies before you. Walk 4 blocks, and there are beautiful parks.

10

Roger

Jan 27, 2025

·

Stayed 2 nights

It was very nice and clean walking distance to shopping and dining and very safe.

8

WALTER

May 20, 2025

·

Stayed 4 nights

In generale il posto è un buon compromesso, molto positivo il voto per la posizione, un pò negativo che non ci sia la televisione funzionante, solo canali a pagamento e nessuna possibilità di far colazione.

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10

Dalila

Jun 2, 2025

·

Stayed 2 nights

The hotel is very clean, excellent location and safe. They have people to help 24/7 Consider when visiting that the water pressure on shower is not great. They do have air conditioning in the room, no window in the bathroom. The hotel doesn't have amenities so no restaurant, pool, gym, etc.

10

CYNTHIA

Aug 2, 2025

·

Stayed 3 nights

Todo muy bien. No hace falta restaurante o cafetería porque están enseguida

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10

angela

Jul 20, 2025

·

Stayed 3 nights

The location is top, beautiful neighborhood with great options for dinning and the hotel staff was very sweet and helpful!

10

Leo

Jun 26, 2025

·

Stayed 3 nights

The property is very well located with many excellent restaurants nearby. I would highly recommend this place!

10

Tulio

Sep 14, 2025

·

Stayed 5 nights

You are surrounded by a plethora of dining options, shopping for everyone, and things to do.

10

Kristi

Sep 14, 2025

·

Stayed 4 nights

The location was ideal for shopping, food and activities.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1	2	3	4	5	6 $285	7 $223
8 $223	9 $256	10	11 $208	12 $235	13 $183	14 $178
15 $190	16 $196	17 $189	18 $188	19 $205	20 $192	21 $193
22 $188	23 $205	24 $207	25 $198	26 $201	27 $180	28 $189
29 $184	30 $190

Su	Mo	Tu	We	Th	Fr	Sa
		1 $165	2 $147	3 $168	4 $176	5 $179
6 $171	7 $147	8 $148	9 $156	10 $154	11 $133	12 $131
13 $134	14 $138	15 $134	16 $133	17 $158	18 $144	19 $141
20 $142	21 $144	22 $133	23 $132	24 $139	25 $131	26 $142
27 $146	28 $150	29 $167	30 $170	31 $184

District Polanco by Lumina

About this property

Location

Room options

Business Room

Executive Room

Standard Double Room

Exclusive Room

Classic Room

Comfort Room

Luxury Room

Superior Room

Guest reviews of District Polanco by Lumina

What guests think

Property Policies

Check-in instructions

Security deposit

Good to know

Optional extras

FAQs about District Polanco by Lumina

Prices for upcoming dates