Is parking available at the property?

Yes, parking is available on-site. Self parking is offered at a fee of MXN 220 per night, and valet parking is also available for the same fee.

What type of breakfast is offered and what are the serving hours?

A buffet breakfast is available daily from 8:00 AM to 12:30 PM for a fee, approximately MXN 340 to 355 for adults and MXN 165 to 180 for children.

What are the standard check-in and check-out times?

Check-in is from 3:00 PM, and check-out is until 12:00 PM. Early check-in and late check-out may be available for an additional fee, subject to availability.

Are airport shuttle services available?

Yes, airport shuttle services are available 24 hours for a fee of MXN 380 per vehicle, accommodating up to four passengers.

What accessibility features does the property offer?

The property features step-free entrances and wheelchair-accessible facilities in public areas. Specific details about accessible rooms and bathrooms can be confirmed directly with the property.

What is the location of the property in relation to key landmarks?

The hotel is located in Acapulco (Costera Acapulco), within a 10-minute drive of Papagayo Beach and Playa El Morro. It is 0.1 mi from Condesa Beach and 0.5 mi from Diana Galleries Mall.

Does the property have a swimming pool?

Yes, the hotel features three outdoor swimming pools, including a children's pool. The pools are operational seasonally, and a fee of MXN 500 per day applies for access to the Infinity pool area.

What are the policies for guests staying with children?

Children 11 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

Emporio Acapulco - Beachfront Hotel Stays

Average nightly price at Emporio Acapulco by month, last 12 months (USD)
Month	Average price
January	$111
February	$100
March	$110
April	$138
May	$143
June	$116
July	$139
August	$132
September	$114
October	$84
November	$95
December	$130

What guests think

Across hundreds of recent reviews, Emporio Acapulco earns praise for its friendly staff, large pool areas with direct beach access, and central location with ocean views, while recurring concerns center on dated rooms, maintenance issues, and extra fees.

Many guests report long check-in lines, slow valet parking, and intermittent elevator outages, alongside room A/C or hot-water problems. Cleanliness feedback is mixed, with some spotless stays contrasted by humidity odors, sand in pools, and occasional pests. Dining is uneven: several praise the restaurants, but the buffet can feel repetitive or pricey, and some beach or infinity-pool amenities carry surcharges. Expect a centrally located, beachside stay with welcoming service and lively pools, but be ready for wear-and-tear, noise, and add-on costs.

Facilities

Cleanliness

Rooms

Service

Location

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AI-generated summary based on recent guest reviews

Facilities

Multiple pools (including an adults area and an infinity pool) and direct beach access are highlights, and the spa draws praise. However, elevators and gym equipment need maintenance, and guests frequently mention extra charges for parking, palapas, and the infinity pool.

Related guest reviews

8

Arthur

Feb 21, 2025

·

Stayed 7 nights

Overall i’m giving a good review. I have been coming to Acapulco for many years off and on. I stayed in this hotel around 15 years ago also. I thought the lobby area, the bar area, the breakfast restaurant and surrounding pool area was very nice. Lush outdoor pool area easy access to the beach. The staff were very nice easy transaction in and out. A few dislikes the room i was in showed it’s age mostly in the bathroom area. Loose rusty taps that kind of thing. One of the reasons i picked this hotel is it had in the photos a nice health club. I still did my daily workout but if you have lifecycles in the photos i expect them to be working. I think one treadmill worked. Over i enjoyed the stay and the area lots to do.

8

Marc Bruno

Jan 31, 2025

·

Stayed 1 night

Nice swimming pools but you have to pay extra to use the infinite one. Seems to find new ways every year to get more money from you.

8

Eliana

Sep 5, 2025

·

Stayed 1 night

Creo q hay cobro innecesarios cm el estacionamiento, las palapas y la alberca vip, se debe ría extremar el cuidado del agua de las albercas tambn

Su	Mo	Tu	We	Th	Fr	Sa
1 $114	2 $113	3 $113	4 $113	5 $74	6 $177	7 $182
8 $113	9 $123	10 $97	11 $113	12 $113	13 $210	14 $210
15 $158	16 $111	17 $111	18 $111	19 $111	20 $181	21 $216
22 $111	23 $111	24 $113	25 $111	26 $128	27 $181	28 $193
29 $127	30 $127

Su	Mo	Tu	We	Th	Fr	Sa
		1 $103	2 $103	3 $105	4	5
6 $136	7 $103	8 $105	9 $103	10 $103	11 $178	12 $188
13 $119	14 $120	15 $119	16 $119	17 $128	18 $179	19 $193
20 $160	21 $160	22 $160	23 $174	24 $266	25 $260	26 $225
27 $165	28 $166	29 $394	30	31

Prices for Emporio Acapulco

Monthly average prices

About this property

Location

Room options

Superior King Ocean View

Superior Double Ocean View

Standard Double Ocean View

Suite Privilege Club King Ocean View

Deluxe Room, 1 King Bed, Balcony, Ocean View

Junior Suite 2 Double Beds Ocean View

Standard King Ocean View

Suite Privilege Club Doble Ocean View

Deluxe Room, 2 Queen Beds, Balcony, Ocean View

Guest reviews of Emporio Acapulco

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