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Piedra de Agua Hotel Boutique Mérida

US$140

/ night

Avg. for September

Piedra de Agua Hotel Boutique Mérida - Image 1

Piedra de Agua Hotel Boutique Mérida - Room

Piedra de Agua Hotel Boutique Mérida - Room

Piedra de Agua Hotel Boutique Mérida - Pool

Piedra de Agua Hotel Boutique Mérida - Restaurant

Prices for Piedra de Agua Hotel Boutique Mérida

Select dates to see prices and availability

US$140

/ night

Avg. for September

Monthly average prices

Nightly prices at Piedra de Agua Hotel Boutique Mérida average US$140 in the cheapest month (September) and US$398 in the most expensive month (December), based on the last 12 months.

Average nightly price at Piedra de Agua Hotel Boutique Mérida by month, last 12 months (USD)
Month	Average price
January	US$192
February	US$193
March	US$180
April	US$165
May	US$171
June	US$152
July	US$177
August	US$158
September	US$140
October	US$215
November	US$244
December	US$398

Most expensive: December (~US$398)

Cheapest: September (~US$140)

About this property

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. This Baroque hotel also features complimentary wireless internet access, concierge services, and shopping on site.

Amenities

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. This Baroque hotel also features complimentary wireless internet access, concierge services, and shopping on site.

Business amenities

Featured amenities include complimentary wired internet access, express check-in, and express check-out. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.

Dining

Grab a bite to eat at the hotel's poolside restaurant, where you can dine alfresco. Or stay in and take advantage of the room service (during limited hours). Relax with your favorite drink at the bar/lounge or the poolside bar. Full breakfasts are available daily from 7:30 AM to noon for a fee.

Rooms

Make yourself at home in one of the 20 guestrooms featuring minibars and LCD televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include complimentary bottled water and ceiling fans, and housekeeping is provided daily.

Location

With a stay at Piedra De Agua Hotel Boutique Mérida, you'll be centrally located in Mérida, steps from Mérida Cathedral and 13 minutes by foot from Paseo de Montejo. This spa hotel is 1.7 mi (2.7 km) from Yucatan International Convention Center and 5 mi (8.1 km) from Yucatán Siglo XXI Convention Center.

What's nearby

Hidalgo Park(0.1 Miles)
Mérida Cathedral(0.1 Miles)
Pasaje de La Revolución(0.1 Miles)
Plaza Grande(0.1 Miles)
Universidad Autónoma de Yucatán(0.1 Miles)
Museo de Arte Contemporáneo Ateneo de Yucatán MACAY(0.1 Miles)
Statue of Hideyo Noguchi(0.1 Miles)
Jose Peon Contreras Theater(0.1 Miles)
Municipal Palace of Merida(0.1 Miles)
Centro Cultural El Olimpo(0.1 Miles)
Museo Casa Montejo(0.1 Miles)
Parque Santa Lucía(0.2 Miles)
House of Culture of the Mayab(0.3 Miles)
Casino La Cima(0.3 Miles)
Museum of the City of Merida(0.4 Miles)
The nearest major airport is Mérida International Airport (MID)(4.8 Miles)

Parking
Airport shuttle
Restaurant
Swimming pool
Room service
Valet parking

Location

Calle 60 No 498 x 59 y 61, Mérida, Yucatán, Mexico

Hidalgo Park (0.1 Miles)

Mérida Cathedral (0.1 Miles)

Pasaje de La Revolución (0.1 Miles)

Plaza Grande (0.1 Miles)

Universidad Autónoma de Yucatán (0.1 Miles)

Museo de Arte Contemporáneo Ateneo de Yucatán MACAY (0.1 Miles)

More location info

Room options

9

Premium Room, 1 Queen Bed

Room details

1 Large Double Bed

Sleeps 2

301 ft²

Balcony

Air Conditioning

Wi-Fi (Free)

Private Bathroom

16

Presidential Studio Suite, Bathtub

Room details

1 Extra-Large Double Bed

Sleeps 2

409 ft²

Balcony

Air Conditioning

Wi-Fi (Free)

Separate Bathtub and Shower

9

Premium Double Room, 2 Double Beds, No Windows

Room details

2 Double Beds

Sleeps 3

377 ft²

Air Conditioning

Wi-Fi (Free)

Private Bathroom

7

Deluxe Studio Suite

Room details

1 Extra-Large Double Bed

and

1 Sofa Bed

Sleeps 3

377 ft²

Air Conditioning

Wi-Fi (Free)

Private Bathroom

Guest reviews of Piedra de Agua Hotel Boutique Mérida

8.5

Very good

Based on 217 verified reviews

Who stays here?

Business

8%

Couple

48%

Family

24%

Group

13%

Solo

4%

What guests think

AI-generated summary based on recent guest reviews

At Piedra de Agua Merida, travelers praise the charming historic feel, central location by the cathedral, and welcoming staff, while recurring downsides include street noise, small or windowless rooms, off site paid parking with inconsistent valet, and no elevator.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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What guests think

At Piedra de Agua Merida, travelers praise the charming historic feel, central location by the cathedral, and welcoming staff, while recurring downsides include street noise, small or windowless rooms, off site paid parking with inconsistent valet, and no elevator.

Guests frequently highlight tasty breakfasts and enjoyable food, though several note limited menu choices and uneven availability. Cleanliness is generally solid, but maintenance feels dated in places, with occasional issues like weak air conditioning, intermittent hot water, and minor service lapses at reception or with spa scheduling. Overall, expect a boutique stay with notable character and some practical trade offs.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Facilities include a pool, bar and spa, but practicalities are challenging: there is no elevator, parking is off site with a fee, and valet service is inconsistent. Common areas can be hot with little or no AC, and occasional events create noise.

Related guest reviews

10

Trinidad

21 Oct 2024

·

Stayed 6 nights

Solo que para el estacionamiento hay que caminar varias cuadras y tiene costo !! El hotel es muy bonito , la zona muy tranquila , está en el centro histórico, el personal muy amable

Solo que para el estacionamiento hay que caminar varias cuadras y tiene costo !! El hotel es muy bonito , la zona muy tranquila , está en el centro histórico, el personal muy amable

10

Noemi

22 Jun 2024

·

Stayed 3 nights

El hotel muy bonito Tenía terraza con vista a la calle. Lo único malo es que no hay elevador. Pero en lo demás todo muy bien. La alberca no la usamos porque el clima NO lo permitió había lluvia. Pero muy céntrico. Recomendable.

El hotel muy bonito Tenía terraza con vista a la calle. Lo único malo es que no hay elevador. Pero en lo demás todo muy bien. La alberca no la usamos porque el clima NO lo permitió había lluvia. Pero muy céntrico. Recomendable.

4

Fernando

1 May 2024

·

Stayed 1 night

No AC on lobby area, no elevator 23 steps to 2nd floor

No AC on lobby area, no elevator 23 steps to 2nd floor

8

Bridget

16 Apr 2025

·

Stayed 5 nights

We really enjoyed our stay. Great location, very close to everything. Property is beautiful and well maintained. Staff are friendly and helpful. You should be aware of the street noise though. We slept with a sound machine which made it no problem. Location was worth the trade off. Double shutters to balcony door blocked out all natural light during the day, so it's all all or nothing situation. We kept them closed all the time to avoid letting bugs in. Also, there is no elevator, but the staff was happy to carry luggage upstairs for us. Valet was not always available, so we sometimes had to walk to/from the parking lot a few blocks away. I'm providing this feedback just to help future guests be prepared. I would still recommend this hotel when staying in Merida.

We really enjoyed our stay. Great location, very close to everything. Property is beautiful and well maintained. Staff are friendly and helpful. You should be aware of the street noise though. We slept with a sound machine which made it no problem. Location was worth the trade off. Double shutters to balcony door blocked out all natural light during the day, so it's all all or nothing situation. We kept them closed all the time to avoid letting bugs in. Also, there is no elevator, but the staff was happy to carry luggage upstairs for us. Valet was not always available, so we sometimes had to walk to/from the parking lot a few blocks away. I'm providing this feedback just to help future guests be prepared. I would still recommend this hotel when staying in Merida.

8

Linda

17 May 2024

·

Stayed 2 nights

They forgot the coffee for 2 days No upgrade They forgot 2 times my request for my massage and I ended up giving up - reception Beautiful casona hotel modern meet traditional , the person showing me the room when I arrived was really nice Clean pool and clean rooms and good internet , the room is fine but did t get my benefits upgrade

They forgot the coffee for 2 days No upgrade They forgot 2 times my request for my massage and I ended up giving up - reception Beautiful casona hotel modern meet traditional , the person showing me the room when I arrived was really nice Clean pool and clean rooms and good internet , the room is fine but did t get my benefits upgrade

8

Daniel

8 Aug 2025

·

Stayed 1 night

Ballet parking service needs to improve a lot .

Ballet parking service needs to improve a lot .

2

Carla

16 Jan 2024

·

Stayed 3 nights

Rooms that faced the street were awfully noisy, and we could not sleep. On the other hand, we used the valet parking. One day, we couldn't use our car because the valet was not in the hotel and couldn't tell us when he would return. The next day, when we were leaving, they couldn't get the car keys (since they were in the security box and didn't have the keys for the security box). We had a very tight schedule since we were leaving for the airport and needed to return the rented car. They refused to call a locksmith because they couldn't pay for it. After 40 min of looking, they found the keys, and we could leave, but we almost lost our flight. Our stay at this hotel was miserable, a terrible experience.

Rooms that faced the street were awfully noisy, and we could not sleep. On the other hand, we used the valet parking. One day, we couldn't use our car because the valet was not in the hotel and couldn't tell us when he would return. The next day, when we were leaving, they couldn't get the car keys (since they were in the security box and didn't have the keys for the security box). We had a very tight schedule since we were leaving for the airport and needed to return the rented car. They refused to call a locksmith because they couldn't pay for it. After 40 min of looking, they found the keys, and we could leave, but we almost lost our flight. Our stay at this hotel was miserable, a terrible experience.

6

Valeria

21 Nov 2025

·

Stayed 1 night

La habitación muy pequeña, cama queen. El baño pequeñísimo, no hay donde dejar tus cosas personales. El estacionamiento está a tres cuadras y no hay valet parking y además te cobran 200 pesos extra. No hay elevador, así que te toca cargar tus maletas, para el precio que manejan arriba de 3500 pesos no lo vale.

La habitación muy pequeña, cama queen. El baño pequeñísimo, no hay donde dejar tus cosas personales. El estacionamiento está a tres cuadras y no hay valet parking y además te cobran 200 pesos extra. No hay elevador, así que te toca cargar tus maletas, para el precio que manejan arriba de 3500 pesos no lo vale.

8

JOVANA America

30 Nov 2024

·

Stayed 8 nights

The hotel location is next to the colonial buildings and plazas. It's a very walkable location. There are wedding receptions in the hotel during the weekend so the noise is loud.

The hotel location is next to the colonial buildings and plazas. It's a very walkable location. There are wedding receptions in the hotel during the weekend so the noise is loud.

2

Laura

6 May 2025

·

Stayed 4 nights

Pésima experiencia! Lejos de ser un hotel boutique. Demasiado ruido, sin elevador, sin ac en las áreas generales, el menú y room service muy pobre. No es recomendable irte por recomendaciones pésima opción .

Pésima experiencia! Lejos de ser un hotel boutique. Demasiado ruido, sin elevador, sin ac en las áreas generales, el menú y room service muy pobre. No es recomendable irte por recomendaciones pésima opción .

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AI-generated summary based on recent guest reviews

Cleanliness

Rooms and shared areas are generally clean and well kept, with many guests praising housekeeping. A few mention dated upkeep or isolated issues.

Related guest reviews

10

Lorenzo

5 Oct 2023

·

Stayed 1 night

El edificio es hermoso y lo tienen bien mantenido, el personal nos consintió en todo momento y las habitaciones muy cómodas. Muchas gracias, volveré pronto.

El edificio es hermoso y lo tienen bien mantenido, el personal nos consintió en todo momento y las habitaciones muy cómodas. Muchas gracias, volveré pronto.

10

Kristin Lynn

8 Oct 2025

·

Stayed 3 nights

Wonderful stay clean and beautiful The breakfast was great we had avocado toast the first day that was the best but sadly they were out the rest of our stay Easy walking to everything They mentioned a anniversary surprise but even without that presented during Our stay we felt like special guests daily

Wonderful stay clean and beautiful The breakfast was great we had avocado toast the first day that was the best but sadly they were out the rest of our stay Easy walking to everything They mentioned a anniversary surprise but even without that presented during Our stay we felt like special guests daily

4

Jaime Alberto Contreras

20 Nov 2024

·

Stayed 4 nights

Excellent location. All within walking distances. But nothing else makes it worth the high price. The place is in need of great repairs everywhere. I know that an old building has a charm and is expected to see "age" on everything but the repairs and upgrades made are not made by professionals. I saw that while we stayed: paint job of the main entrance made by average people not paying attention to guests. Rooms are really small, even when I paid for a VIP room. The bathroom was very uncomfortable since we had no leg room. Shutters hard to open and close. Coffee maker had bugs inside, good thing thay had no coffee to brew. But the staff was friendly.

Excellent location. All within walking distances. But nothing else makes it worth the high price. The place is in need of great repairs everywhere. I know that an old building has a charm and is expected to see "age" on everything but the repairs and upgrades made are not made by professionals. I saw that while we stayed: paint job of the main entrance made by average people not paying attention to guests. Rooms are really small, even when I paid for a VIP room. The bathroom was very uncomfortable since we had no leg room. Shutters hard to open and close. Coffee maker had bugs inside, good thing thay had no coffee to brew. But the staff was friendly.

4

sebastian

10 Nov 2024

·

Stayed 3 nights

DEPLORABLE. La definición de basura. Mal servicio, no ayudaban ni con las mochilas, me encontré una cucaracha en la habitación, el VALET PARKING no existe. Las personas en recepción mal educadas. NO LO RECOMIENDO nada. Deja mucho que desear.

DEPLORABLE. La definición de basura. Mal servicio, no ayudaban ni con las mochilas, me encontré una cucaracha en la habitación, el VALET PARKING no existe. Las personas en recepción mal educadas. NO LO RECOMIENDO nada. Deja mucho que desear.

10

Jesus Rolando

15 Oct 2025

·

Stayed 4 nights

Habitación limpia Personal muy atentos y amables

Habitación limpia Personal muy atentos y amables

10

JORGE J.

7 Jan 2026

·

Stayed 2 nights

Excelente ubicación en el centro de Merida, la limpieza excelente, el desayuno es generoso, a la carta y muy bueno. El servicio excelente. Muy recomendado.

Excelente ubicación en el centro de Merida, la limpieza excelente, el desayuno es generoso, a la carta y muy bueno. El servicio excelente. Muy recomendado.

10

Bella

16 May 2024

·

Stayed 6 nights

I had a fantastic stay at this Hotel. The staff were incredibly attentive and friendly, the rooms were impeccably clean, and the service was quick and efficient. Highly recommend!

I had a fantastic stay at this Hotel. The staff were incredibly attentive and friendly, the rooms were impeccably clean, and the service was quick and efficient. Highly recommend!

8

Chris

2 May 2023

·

Stayed 3 nights

Friendly staff, location is good and property is clean, though there were times no one was at the front desk for extended periods. Some amenities (e.g., shampoo) were missing, and the water shut off twice while I was there (I was told it wasn't just that hotel that was affected however) which meant I couldn't take a shower. Nevertheless, overall good experience.

Friendly staff, location is good and property is clean, though there were times no one was at the front desk for extended periods. Some amenities (e.g., shampoo) were missing, and the water shut off twice while I was there (I was told it wasn't just that hotel that was affected however) which meant I couldn't take a shower. Nevertheless, overall good experience.

10

Sergio Adan Franco

16 Oct 2024

·

Stayed 3 nights

We were greeted with a big smile at check in with a sincere happiness professionalism by Hansel and Ingrid they show us to the room beautiful room very cleaned and trust me when I say clean I check everything. Breakfast man and cleaning staff so friendly. Restaurant night life bars shopping just steps away from the hotel perfect location in Merida super safe . Very quiet hotel even if it’s on the busy street.

We were greeted with a big smile at check in with a sincere happiness professionalism by Hansel and Ingrid they show us to the room beautiful room very cleaned and trust me when I say clean I check everything. Breakfast man and cleaning staff so friendly. Restaurant night life bars shopping just steps away from the hotel perfect location in Merida super safe . Very quiet hotel even if it’s on the busy street.

10

Daniel

8 Nov 2025

·

Stayed 2 nights

Das Hotel ist schon ein wenig in die Jahre gekommen aber hat sehr viel Charme. Die Lage ist hervorragend, gleich im Zentrum alles sehr gut zu Fuß erreichbar. Vom kleinen Balkon aus kann man wunderbar das Leben in der Straße beobachten. Die Zimmer sind sauber und gerâumig, sehr hoch was dem Klima gut tut. Das Frühstück ist ausgiebig und wird frisch zubereitet. Das Personal ist ausgesprochen freundlich und hilfsbereit. Ein Parking ist ca 100m entfernt, vor dem Hoteleingang kann man das Mietauto auch Mal stehen lassen um in Ruhe ein und auszuchecken. Wir liebten den Aufenthalt - könne das Hotel sehr empfehlen Vielen lieben Dank

Das Hotel ist schon ein wenig in die Jahre gekommen aber hat sehr viel Charme. Die Lage ist hervorragend, gleich im Zentrum alles sehr gut zu Fuß erreichbar. Vom kleinen Balkon aus kann man wunderbar das Leben in der Straße beobachten. Die Zimmer sind sauber und gerâumig, sehr hoch was dem Klima gut tut. Das Frühstück ist ausgiebig und wird frisch zubereitet. Das Personal ist ausgesprochen freundlich und hilfsbereit. Ein Parking ist ca 100m entfernt, vor dem Hoteleingang kann man das Mietauto auch Mal stehen lassen um in Ruhe ein und auszuchecken. Wir liebten den Aufenthalt - könne das Hotel sehr empfehlen Vielen lieben Dank

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AI-generated summary based on recent guest reviews

Rooms

Rooms vary widely; several are small with very compact bathrooms, some lack windows or rely on shutters that block natural light, and street facing rooms can be noisy. There are occasional issues with AC or hot water, and some fixtures feel dated.

Related guest reviews

8

Lettice

4 Mar 2025

·

Stayed 3 nights

Very good experience - nice city hotel with friendly team. You get a nice view of the cathedral from the outside bar. The hotel were very responsive to our restaurant recommendation requests and organised us a private driver for a tour who we loved and was very affordable. The room and bathroom was small but fine if you’re out and about and everything was clean and comfy. Great location!

Very good experience - nice city hotel with friendly team. You get a nice view of the cathedral from the outside bar. The hotel were very responsive to our restaurant recommendation requests and organised us a private driver for a tour who we loved and was very affordable. The room and bathroom was small but fine if you’re out and about and everything was clean and comfy. Great location!

8

Teresa

9 Dec 2024

·

Stayed 2 nights

No windows in room, noisy

No windows in room, noisy

8

Maurizio

7 Dec 2024

·

Stayed 1 night

Hotel situato in pieno centro di Merida. Palazzo non di recente ristrutturazione con quale scelta di design azzeccata. Avrebbe bisogno di un restauro intelligente con un occhio che guardi alla sostenibilità e insonorizzazione. Le camere sulla strada sono molto rumorose. Le camere interne non hanno finestre. Le cucine dell’hotel non hanno un impianto di filtraggio dell’aria efficiente, potreste avere i fumi della cucina in camera.

Hotel situato in pieno centro di Merida. Palazzo non di recente ristrutturazione con quale scelta di design azzeccata. Avrebbe bisogno di un restauro intelligente con un occhio che guardi alla sostenibilità e insonorizzazione. Le camere sulla strada sono molto rumorose. Le camere interne non hanno finestre. Le cucine dell’hotel non hanno un impianto di filtraggio dell’aria efficiente, potreste avere i fumi della cucina in camera.

8

Bridget

16 Apr 2025

·

Stayed 5 nights

We really enjoyed our stay. Great location, very close to everything. Property is beautiful and well maintained. Staff are friendly and helpful. You should be aware of the street noise though. We slept with a sound machine which made it no problem. Location was worth the trade off. Double shutters to balcony door blocked out all natural light during the day, so it's all all or nothing situation. We kept them closed all the time to avoid letting bugs in. Also, there is no elevator, but the staff was happy to carry luggage upstairs for us. Valet was not always available, so we sometimes had to walk to/from the parking lot a few blocks away. I'm providing this feedback just to help future guests be prepared. I would still recommend this hotel when staying in Merida.

We really enjoyed our stay. Great location, very close to everything. Property is beautiful and well maintained. Staff are friendly and helpful. You should be aware of the street noise though. We slept with a sound machine which made it no problem. Location was worth the trade off. Double shutters to balcony door blocked out all natural light during the day, so it's all all or nothing situation. We kept them closed all the time to avoid letting bugs in. Also, there is no elevator, but the staff was happy to carry luggage upstairs for us. Valet was not always available, so we sometimes had to walk to/from the parking lot a few blocks away. I'm providing this feedback just to help future guests be prepared. I would still recommend this hotel when staying in Merida.

6

Marcela

22 Nov 2025

·

Stayed 3 nights

El personal muy amable pero en la habitación no había agua caliente y en clima no funcionaba bien

El personal muy amable pero en la habitación no había agua caliente y en clima no funcionaba bien

6

Victoria

30 Sept 2025

·

Stayed 2 nights

I paid extra for the presidential suite for the tub, and on the first night there was no hot water for a bath or a shower. The TV was not functional, and there were noisy guests outside my room at 2-3 AM. The hotel is already on a busy street and has city/street noise but waking up in the middle of the night to the people being loud with no consideration of other guests made it impossible to get a full night’s sleep. Overall it was a beautiful hotel but clearly outdated with its plumbing and infrastructure. Only AC units no central AC, and no hot water is very disappointing for the price that I paid for this boutique hotel.

I paid extra for the presidential suite for the tub, and on the first night there was no hot water for a bath or a shower. The TV was not functional, and there were noisy guests outside my room at 2-3 AM. The hotel is already on a busy street and has city/street noise but waking up in the middle of the night to the people being loud with no consideration of other guests made it impossible to get a full night’s sleep. Overall it was a beautiful hotel but clearly outdated with its plumbing and infrastructure. Only AC units no central AC, and no hot water is very disappointing for the price that I paid for this boutique hotel.

6

Valeria

21 Nov 2025

·

Stayed 1 night

La habitación muy pequeña, cama queen. El baño pequeñísimo, no hay donde dejar tus cosas personales. El estacionamiento está a tres cuadras y no hay valet parking y además te cobran 200 pesos extra. No hay elevador, así que te toca cargar tus maletas, para el precio que manejan arriba de 3500 pesos no lo vale.

La habitación muy pequeña, cama queen. El baño pequeñísimo, no hay donde dejar tus cosas personales. El estacionamiento está a tres cuadras y no hay valet parking y además te cobran 200 pesos extra. No hay elevador, así que te toca cargar tus maletas, para el precio que manejan arriba de 3500 pesos no lo vale.

8

Alejandro

24 Apr 2025

·

Stayed 1 night

Todo bien. Pero hace falta ya remodelar un poco las habitaciones

Todo bien. Pero hace falta ya remodelar un poco las habitaciones

8

Luis Alberto

20 Nov 2025

·

Stayed 2 nights

Solo hubo mucho ruido durante la noche y se escuchaba todo lo que pasaba afuera en la habitación.

Solo hubo mucho ruido durante la noche y se escuchaba todo lo que pasaba afuera en la habitación.

6

Alain

7 Jan 2026

·

Stayed 1 night

Le personnel est très agréable. Les parties communes son très jolies. La chambre était très décevante (209). Beaucoup plus petite que les 28m2 annoncés, pas de fenêtre (juste un volet en bois ouvrant très mal). Trrs mal insonorisé donc beauciup de

Le personnel est très agréable. Les parties communes son très jolies. La chambre était très décevante (209). Beaucoup plus petite que les 28m2 annoncés, pas de fenêtre (juste un volet en bois ouvrant très mal). Trrs mal insonorisé donc beauciup de

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AI-generated summary based on recent guest reviews

Service

Staff are widely described as friendly, attentive and helpful, with standout team members mentioned by name. However, service can be inconsistent at times, including reception availability, valet handling, spa scheduling, or administrative follow through.

Related guest reviews

10

elisandro

4 Jun 2024

·

Stayed 2 nights

Excelente service from recepciónest , Daniel at the bar , the waiters excellent service ,

Excelente service from recepciónest , Daniel at the bar , the waiters excellent service ,

8

Gabrielle

20 Jan 2025

·

Stayed 4 nights

Lovely hotel, not terribly attentive staff convenient location

Lovely hotel, not terribly attentive staff convenient location

8

Adam

30 Dec 2024

·

Stayed 4 nights

Daniel and Hansel were incredible and I truly recommend you get to know them as they will ensure you have all that you need.

Daniel and Hansel were incredible and I truly recommend you get to know them as they will ensure you have all that you need.

10

Carina

20 Jun 2025

·

Stayed 3 nights

The location was perfect. The hotel was lovely and the staff was beyond helpful and friendly. Absolutely loved it. We would definitely stay there again.

The location was perfect. The hotel was lovely and the staff was beyond helpful and friendly. Absolutely loved it. We would definitely stay there again.

8

Adriana

23 Jul 2025

·

Stayed 3 nights

This charming boutique hotel boasts an unbeatable location, exceptional service, and a splendid array of amenities! Merida is filled with kind-hearted and warm individuals; we felt embraced by the welcoming atmosphere wherever we ventured! Hansel greeted us each day with a radiant smile and offered invaluable recommendations for delightful local bars and exquisite restaurants. We are truly grateful for the wonderful experiences we had!

This charming boutique hotel boasts an unbeatable location, exceptional service, and a splendid array of amenities! Merida is filled with kind-hearted and warm individuals; we felt embraced by the welcoming atmosphere wherever we ventured! Hansel greeted us each day with a radiant smile and offered invaluable recommendations for delightful local bars and exquisite restaurants. We are truly grateful for the wonderful experiences we had!

6

Juan manuel

2 Aug 2023

·

Stayed 1 night

Teniamos problema con el ventilador que no funcionaba y mantenimiento me comentó que era yo que no sabía, le pedí por favor si podía revisarlo y me comentó que no! Al final del día vino la Recepcionista y muy amablemente nos ayudó a cambiarnos de habitación al comprobar que realmente el problema no era yo si no el ventilador.

Teniamos problema con el ventilador que no funcionaba y mantenimiento me comentó que era yo que no sabía, le pedí por favor si podía revisarlo y me comentó que no! Al final del día vino la Recepcionista y muy amablemente nos ayudó a cambiarnos de habitación al comprobar que realmente el problema no era yo si no el ventilador.

8

Chris

2 May 2023

·

Stayed 3 nights

Friendly staff, location is good and property is clean, though there were times no one was at the front desk for extended periods. Some amenities (e.g., shampoo) were missing, and the water shut off twice while I was there (I was told it wasn't just that hotel that was affected however) which meant I couldn't take a shower. Nevertheless, overall good experience.

Friendly staff, location is good and property is clean, though there were times no one was at the front desk for extended periods. Some amenities (e.g., shampoo) were missing, and the water shut off twice while I was there (I was told it wasn't just that hotel that was affected however) which meant I couldn't take a shower. Nevertheless, overall good experience.

2

Sara Eugenia

29 Nov 2023

·

Stayed 1 night

Es muy bonita pero tengo un mes esperando factura y solo me dan vueltas, tampoco acreditan la noche en Hotels, es un fiasco porque llamas y te dicen que si pero no resuelven.

Es muy bonita pero tengo un mes esperando factura y solo me dan vueltas, tampoco acreditan la noche en Hotels, es un fiasco porque llamas y te dicen que si pero no resuelven.

6

Tonia

4 Mar 2025

·

Stayed 2 nights

The hotel was very pretty and convenient from downtown. It was hard for older people. Didn't have an elevator and no one could speak any English. Food was okay. Very limited choices of food on the menu.

The hotel was very pretty and convenient from downtown. It was hard for older people. Didn't have an elevator and no one could speak any English. Food was okay. Very limited choices of food on the menu.

4

Pablo

15 Jan 2024

·

Stayed 3 nights

I had a bad experience with this property. The main reason was that the rooms on the side of the street have a lot of sound of construction (which continues into the night) or general sound street later on, to the point where it's hard to sleep. The room does not have a safe. My main concern was with the valet parking. One day, we were unable to use the car since the person in charge of it was not around, so we had to spend a significant amount in taxis to make up for it. On the day of check-out, the hotel staff had placed our car key in a safe, and could not find the key to the safe. They were unwilling to call a locksmith, which they should have done at their expense since this was their mistake. We ended up leaving over 40 minutes later than we wanted due to this, until they finally found the key. Other than that, the decor is nice, the hotel is clean, and the restaurant is good (but overall I would recommend against staying in this hotel).

I had a bad experience with this property. The main reason was that the rooms on the side of the street have a lot of sound of construction (which continues into the night) or general sound street later on, to the point where it's hard to sleep. The room does not have a safe. My main concern was with the valet parking. One day, we were unable to use the car since the person in charge of it was not around, so we had to spend a significant amount in taxis to make up for it. On the day of check-out, the hotel staff had placed our car key in a safe, and could not find the key to the safe. They were unwilling to call a locksmith, which they should have done at their expense since this was their mistake. We ended up leaving over 40 minutes later than we wanted due to this, until they finally found the key. Other than that, the decor is nice, the hotel is clean, and the restaurant is good (but overall I would recommend against staying in this hotel).

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AI-generated summary based on recent guest reviews

Location

Excellent central location near the main square, very walkable to sights, dining and shopping. Some guests note street noise as a trade off.

Related guest reviews

10

Siobhain

11 Mar 2025

·

Stayed 3 nights

A wonderful historic boutique hotel beautifully situated just a block from the main square. The staff were fantastic and very helpful. We were very comfortable and happy with our stay.

A wonderful historic boutique hotel beautifully situated just a block from the main square. The staff were fantastic and very helpful. We were very comfortable and happy with our stay.

10

Willie

17 Jul 2023

·

Stayed 1 night

Es un hotel super ubicado, cercano a pasos de muchas actividades nocturnas y turisticas de la ciudad. Los desayunos son buenisimls y la terraza es un verdadera postal!!

Es un hotel super ubicado, cercano a pasos de muchas actividades nocturnas y turisticas de la ciudad. Los desayunos son buenisimls y la terraza es un verdadera postal!!

8

Gianluca

28 Aug 2025

·

Stayed 3 nights

Ottima posizione, a pochi metri dalla Piazza principale e dalla cattedrale Unico punto negativo la colazione molto essenziale

Ottima posizione, a pochi metri dalla Piazza principale e dalla cattedrale Unico punto negativo la colazione molto essenziale

8

Bridget

16 Apr 2025

·

Stayed 5 nights

We really enjoyed our stay. Great location, very close to everything. Property is beautiful and well maintained. Staff are friendly and helpful. You should be aware of the street noise though. We slept with a sound machine which made it no problem. Location was worth the trade off. Double shutters to balcony door blocked out all natural light during the day, so it's all all or nothing situation. We kept them closed all the time to avoid letting bugs in. Also, there is no elevator, but the staff was happy to carry luggage upstairs for us. Valet was not always available, so we sometimes had to walk to/from the parking lot a few blocks away. I'm providing this feedback just to help future guests be prepared. I would still recommend this hotel when staying in Merida.

We really enjoyed our stay. Great location, very close to everything. Property is beautiful and well maintained. Staff are friendly and helpful. You should be aware of the street noise though. We slept with a sound machine which made it no problem. Location was worth the trade off. Double shutters to balcony door blocked out all natural light during the day, so it's all all or nothing situation. We kept them closed all the time to avoid letting bugs in. Also, there is no elevator, but the staff was happy to carry luggage upstairs for us. Valet was not always available, so we sometimes had to walk to/from the parking lot a few blocks away. I'm providing this feedback just to help future guests be prepared. I would still recommend this hotel when staying in Merida.

10

Carina

20 Jun 2025

·

Stayed 3 nights

The location was perfect. The hotel was lovely and the staff was beyond helpful and friendly. Absolutely loved it. We would definitely stay there again.

The location was perfect. The hotel was lovely and the staff was beyond helpful and friendly. Absolutely loved it. We would definitely stay there again.

10

JORGE J.

7 Jan 2026

·

Stayed 2 nights

Excelente ubicación en el centro de Merida, la limpieza excelente, el desayuno es generoso, a la carta y muy bueno. El servicio excelente. Muy recomendado.

Excelente ubicación en el centro de Merida, la limpieza excelente, el desayuno es generoso, a la carta y muy bueno. El servicio excelente. Muy recomendado.

10

Obed Raul

17 Oct 2024

·

Stayed 3 nights

El staff servicial, el lugar excelente para transportarte a pie a los diferentes puntos que ofrece la cd.

El staff servicial, el lugar excelente para transportarte a pie a los diferentes puntos que ofrece la cd.

10

Daniel

8 Nov 2025

·

Stayed 2 nights

Das Hotel ist schon ein wenig in die Jahre gekommen aber hat sehr viel Charme. Die Lage ist hervorragend, gleich im Zentrum alles sehr gut zu Fuß erreichbar. Vom kleinen Balkon aus kann man wunderbar das Leben in der Straße beobachten. Die Zimmer sind sauber und gerâumig, sehr hoch was dem Klima gut tut. Das Frühstück ist ausgiebig und wird frisch zubereitet. Das Personal ist ausgesprochen freundlich und hilfsbereit. Ein Parking ist ca 100m entfernt, vor dem Hoteleingang kann man das Mietauto auch Mal stehen lassen um in Ruhe ein und auszuchecken. Wir liebten den Aufenthalt - könne das Hotel sehr empfehlen Vielen lieben Dank

Das Hotel ist schon ein wenig in die Jahre gekommen aber hat sehr viel Charme. Die Lage ist hervorragend, gleich im Zentrum alles sehr gut zu Fuß erreichbar. Vom kleinen Balkon aus kann man wunderbar das Leben in der Straße beobachten. Die Zimmer sind sauber und gerâumig, sehr hoch was dem Klima gut tut. Das Frühstück ist ausgiebig und wird frisch zubereitet. Das Personal ist ausgesprochen freundlich und hilfsbereit. Ein Parking ist ca 100m entfernt, vor dem Hoteleingang kann man das Mietauto auch Mal stehen lassen um in Ruhe ein und auszuchecken. Wir liebten den Aufenthalt - könne das Hotel sehr empfehlen Vielen lieben Dank

8

alexandro

14 Oct 2024

·

Stayed 1 night

Esta en el corazón del Centro Histórico de Merida, muchas actividades, tiendas y restaurantes se puede llegar caminando

Esta en el corazón del Centro Histórico de Merida, muchas actividades, tiendas y restaurantes se puede llegar caminando

10

Sergio

15 Jun 2025

·

Stayed 1 night

Walkable for shopping safe dining options

Walkable for shopping safe dining options

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AI-generated summary based on recent guest reviews

Dining

Many guests enjoy the breakfast and on site dining, describing food as tasty and freshly prepared. Others found the continental offering or menu options limited, and a few reported room service or availability issues.

Related guest reviews

10

Armando

4 Sept 2025

·

Stayed 1 night

The location is great, the hotel is so charming, the service was great and the food too

The location is great, the hotel is so charming, the service was great and the food too

8

Gianluca

28 Aug 2025

·

Stayed 3 nights

Ottima posizione, a pochi metri dalla Piazza principale e dalla cattedrale Unico punto negativo la colazione molto essenziale

Ottima posizione, a pochi metri dalla Piazza principale e dalla cattedrale Unico punto negativo la colazione molto essenziale

10

Ricardo

22 Jul 2024

·

Stayed 3 nights

EXCELENTE HOTEL... MUY BUENA UBICACION... EXCELNETE ATENCION DE TODO EL PERSONAL EN GENERAL... LA COMIDA MUY BUENA...

EXCELENTE HOTEL... MUY BUENA UBICACION... EXCELNETE ATENCION DE TODO EL PERSONAL EN GENERAL... LA COMIDA MUY BUENA...

10

JORGE J.

7 Jan 2026

·

Stayed 2 nights

Excelente ubicación en el centro de Merida, la limpieza excelente, el desayuno es generoso, a la carta y muy bueno. El servicio excelente. Muy recomendado.

Excelente ubicación en el centro de Merida, la limpieza excelente, el desayuno es generoso, a la carta y muy bueno. El servicio excelente. Muy recomendado.

4

MARIA LUISA HERRERA Y

26 Sept 2024

·

Stayed 2 nights

El destino solo es pan y fruta

El destino solo es pan y fruta

8

Marco

11 Oct 2022

·

Stayed 1 night

Lugar é bem central, fica perto de tudo. Atendimento excelente pela equipe. O cardápio de almoço e jantar achei muito simples, poucas opções, no dia que fui jantar não tinha pizza, mas serviram na mesa ao lado..... O café da manhã incluido (continental) foi muito fraco, esperava mais. O quarto excelente, confortável, mas eles tem acesso direto ao bar do hotel e se tiver alguma festa ou reunião fica com muito barulho.

Lugar é bem central, fica perto de tudo. Atendimento excelente pela equipe. O cardápio de almoço e jantar achei muito simples, poucas opções, no dia que fui jantar não tinha pizza, mas serviram na mesa ao lado..... O café da manhã incluido (continental) foi muito fraco, esperava mais. O quarto excelente, confortável, mas eles tem acesso direto ao bar do hotel e se tiver alguma festa ou reunião fica com muito barulho.

10

Javier

5 Mar 2024

·

Stayed 1 night

Excelente Ubicación, el servicio es muy bueno y la comida del restaurante maravillosa

Excelente Ubicación, el servicio es muy bueno y la comida del restaurante maravillosa

6

Tonia

4 Mar 2025

·

Stayed 2 nights

The hotel was very pretty and convenient from downtown. It was hard for older people. Didn't have an elevator and no one could speak any English. Food was okay. Very limited choices of food on the menu.

The hotel was very pretty and convenient from downtown. It was hard for older people. Didn't have an elevator and no one could speak any English. Food was okay. Very limited choices of food on the menu.

2

Laura

6 May 2025

·

Stayed 4 nights

Pésima experiencia! Lejos de ser un hotel boutique. Demasiado ruido, sin elevador, sin ac en las áreas generales, el menú y room service muy pobre. No es recomendable irte por recomendaciones pésima opción .

Pésima experiencia! Lejos de ser un hotel boutique. Demasiado ruido, sin elevador, sin ac en las áreas generales, el menú y room service muy pobre. No es recomendable irte por recomendaciones pésima opción .

10

Daniel

8 Nov 2025

·

Stayed 2 nights

Das Hotel ist schon ein wenig in die Jahre gekommen aber hat sehr viel Charme. Die Lage ist hervorragend, gleich im Zentrum alles sehr gut zu Fuß erreichbar. Vom kleinen Balkon aus kann man wunderbar das Leben in der Straße beobachten. Die Zimmer sind sauber und gerâumig, sehr hoch was dem Klima gut tut. Das Frühstück ist ausgiebig und wird frisch zubereitet. Das Personal ist ausgesprochen freundlich und hilfsbereit. Ein Parking ist ca 100m entfernt, vor dem Hoteleingang kann man das Mietauto auch Mal stehen lassen um in Ruhe ein und auszuchecken. Wir liebten den Aufenthalt - könne das Hotel sehr empfehlen Vielen lieben Dank

Das Hotel ist schon ein wenig in die Jahre gekommen aber hat sehr viel Charme. Die Lage ist hervorragend, gleich im Zentrum alles sehr gut zu Fuß erreichbar. Vom kleinen Balkon aus kann man wunderbar das Leben in der Straße beobachten. Die Zimmer sind sauber und gerâumig, sehr hoch was dem Klima gut tut. Das Frühstück ist ausgiebig und wird frisch zubereitet. Das Personal ist ausgesprochen freundlich und hilfsbereit. Ein Parking ist ca 100m entfernt, vor dem Hoteleingang kann man das Mietauto auch Mal stehen lassen um in Ruhe ein und auszuchecken. Wir liebten den Aufenthalt - könne das Hotel sehr empfehlen Vielen lieben Dank

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AI-generated summary based on recent guest reviews

6

Sanmukh Rao

16 Jun 2026

·

Stayed 3 nights

Enjoyed the pool a lot with a bar next to it. Free breakfast option was good too!

Enjoyed the pool a lot with a bar next to it. Free breakfast option was good too!

10

David

13 May 2026

·

Stayed 2 nights

Todo excelente

Todo excelente

10

Jose

16 Apr 2026

·

Stayed 4 nights

Great location, the staff is super friendly and helpful!!

Great location, the staff is super friendly and helpful!!

10

Michael

1 Apr 2026

·

Stayed 4 nights

Overall great stay. The staff was friendly and helpful. The property was beautiful and clean. The location was exceptional.

Overall great stay. The staff was friendly and helpful. The property was beautiful and clean. The location was exceptional.

10

Ted

5 Mar 2026

·

Stayed 4 nights

The main strength of Piedra de Agua is its staff. Yes-the building is lovely, classic, a great blend of old and new and the amenities were great from the soaps to the linens to the towels. But the best part of the stay was the attitude of and the treatment by the incredible staff. Daniel made us feel like family and seems to have trained the staff very well. Melanie, Jessica?, Hansen, and Oliver in Maintenance were friendly, engaging and super helpful. We look forward to our next visit to Merida and our next stay at Piedra de Agua. Thank you so much for a wonderful stay

The main strength of Piedra de Agua is its staff. Yes-the building is lovely, classic, a great blend of old and new and the amenities were great from the soaps to the linens to the towels. But the best part of the stay was the attitude of and the treatment by the incredible staff. Daniel made us feel like family and seems to have trained the staff very well. Melanie, Jessica?, Hansen, and Oliver in Maintenance were friendly, engaging and super helpful. We look forward to our next visit to Merida and our next stay at Piedra de Agua. Thank you so much for a wonderful stay

Property policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 15:00 to 23:00

Before 12:00

Good to know

Additional policies and info about this property.

Optional extras

Additional paid services you can request.

FAQs about Piedra de Agua Hotel Boutique Mérida

Is parking available at the property?

Self parking is available on-site for a fee of MXN 200 per day. Valet parking is also offered at the same rate. Reservations are not required.

What type of breakfast is offered and what are the serving hours?

Full breakfasts are available daily from 7:30 AM to noon for a fee of approximately MXN 220 for adults and MXN 180 for children.

What are the standard check-in and check-out times?

Check-in is from 3:00 PM until 11:00 PM, and check-out is at 12:00 PM. Early or late check-in/check-out may be available upon request, but additional charges may apply.

Are airport shuttle services available?

A roundtrip airport shuttle is available for a surcharge of MXN 450 per person (one-way). Guests must contact the property with arrival details before travel to arrange the transfer.

What accessibility features are available for guests with disabilities?

The property features step-free entrances and wheelchair-accessible facilities in public areas. Specific details about room accessibility can be confirmed by contacting the property directly.

How is the property located in relation to key landmarks?

The hotel is centrally located in Mérida, within a 5-minute drive of Paseo de Montejo and Yucatan International Convention Center. It is approximately 7.7 km (4.8 miles) from Mérida International Airport and close to several attractions, including Hidalgo Park and Mérida Cathedral, both just 0.1 km away.

Does the property have a swimming pool?

The hotel features an outdoor swimming pool, which is seasonal. Guests can enjoy the pool during operational hours, and there is a poolside bar available for refreshments.

What are the hotel's policies regarding children?

Children are welcome at the property. The minimum age for children to stay for free has not been specified, so it is advisable to contact the property for specific details.

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Prices for upcoming dates

September 2026

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17 $146	18 $145	19 $129
20 $129	21 $132	22 $128	23 $128	24 $128	25 $132	26 $149
27 $145	28 $145	29 $129	30 $129

October 2026

Cheaper

Pricier

Average nightly price across deals, with taxes & fees.

Prices in USD for 2 guests, updated daily.

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools.

Check-in must be done by someone who is at least 18 years old.

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Long-term renters welcome
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Only registered guests are allowed in the guestrooms.
No pets and no service animals are allowed at this property.
Cashless payment methods are available for all transactions.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Fee for full breakfast: approximately MXN 220 for adults and MXN 180 for children
Airport shuttle fee: MXN 450 per person (one-way)
Airport shuttle fee per child: MXN 450 (one-way)
Self parking fee: MXN 200 per day
Valet parking fee: MXN 200 per day
Spa fee: MXN 1500 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.