Baja Inn Hoteles Rio

Really nice hotel with a pool and its own restuarant. It was nice and so was the staff.

Parking is safe with 24/7 security guards. It is close to mercado and delicious tacos nearby.

Great stay good clean rooms. Early morning construction is the only downside.

Very nice budget option, rooms are renovated. Very friendly and helpful staff, secure parking lot. The one thing I need to share is that rooms might be too susceptible to noise, those windows and doors could be upgraded to proof some of the city noise out.

They started to open small businesses on first floor on the front of the hotel. More security and the staff is very friendly and hospitable. Will keep coming back.

The place is amazing and staff will guide you on all your needs but you do have to ask. They have a little food court within the hotel.

Property is under construction. The workers where outside our window at 6 am on a Saturday, you could hear all the noise. We love to stay at this place, but this time was really disappointing.

My experience with this place was beyond pleasant. This hotel has everything you need and it is so comfortable. It is family friendly and recently renovated. The costumer service is the best I’ve ever experienced. The rooms are clean and comfortable. They have a quiet updated air conditioner. The television has many options. The pool was clean temperatured and nice. I can’t say enough about this place except that I am thankful for how wonderful everyone was from the front desk to the cleaning crew.

Great service, clean, quiet,great parking, very safe and food is excellent at the onsite restaurant. Thank all staff for making our stay a one to remember. See you guys soon!

Clean property very friendly staff upgrades from previous stays convenience stores in the property and a restaurant clean pool nice and clean room very securely parking with security 24/7 this is ny 3rd or 4th time staying here they improving each tiene more and more i highly recommend.

Everything good Just this time around felt floors were not clean properly and bathroom was a bit dirty found hairs on the floor

The shower had long hairs like it had not been cleaned. The coffee maker was dirty and had coffee from the previous guests. The Shampoo and Body Wash Bottles in the shower were completely empty. Not even when our room got “cleaned” did they replenish the bottles.

The price it wasn't worth it, dirty towels, bathroom, and bed sheets.

It’s unbelievable that this property would actually be featured by any travel site. The hotel is not yet completed, so there was construction noise first thing in the morning. Their walls, windows, and ceilings are paper thin so you could hear when other guests would play their music super loud or when they’d roam the hallways yelling at 2:30 in the morning as if they were on the prairie. No advisory signs, no hotel security intervening in any way so that the rest of their guests could sleep. We stayed for several days and the floor was never mopped so our socks were filthy and had to be thrown out. One evening, we used up our one hand towel and one washcloth that housekeeping neglected to refresh, so we asked for replacements at the front desk. The guy on duty requested that we walk our dirty towels over to the lobby first, then we could have fresh ones. On two occasions, there was no hot water available so we had to wait for their water heater to warm up. There is a restaurant on the premises but it was not good at all. We only dined there for breakfast once, then had to go out for every other meal during our long stay, even enjoying the breakfast buffet at a nearby hotel. There were several details that collectively made our stay very uncomfortable. We were there for multiple nights yet the tissue box, hand soap, and shower products were never replenished. The fact that the name of this hotel is not clear (Baja Inn OR Hacienda Del Rio?) created a HUGE problem when Ubering.

La habitacion estaba ducia lleba de cabellos en sanitario y cama

Hotel was clean

Really clean

Me he quedado aqui ya en varias ocasiones y siempre me voy contento. Excelente servicio al cliente y los cuartos siempre limpios.

Le falta limpieza en los cuartos

Very clean the whole property

I really like this hotel, the staff, and location. I'd wish the room has a fridge and microwave. Wi-fi is great. They're remodeling part of the hotel and they start working at 7am, but it'd be a good place to stay again for sure. The pool is small but cozy and warm and opens from 9am-9pm. Other hotels close at 7 or 8pm. Bellman Juan Carlos and front desk clerk, Memo, were very nice and knowledgeable. Also, Hacienda del Rio is been renamed as Baja Inn.

No fridge have to pay for breakfast no king beds

Very nice budget option, rooms are renovated. Very friendly and helpful staff, secure parking lot. The one thing I need to share is that rooms might be too susceptible to noise, those windows and doors could be upgraded to proof some of the city noise out.

Both beds were lumpy and barely got sleep. Arrived at 10pm for check in and left at 6:30am because we could not sleep on the uncomfortable bed. Our backs hurt for the following days

Very noisy. After 10 pm noisy Traffic and night club surrounding. (Room in front of main street)

Room was clean, comfortable, and very spacious. Facilities appear to be well taken care of. But staying there on a Friday night was really noisy: dump trucks picking up trash after midnight and other guests arriving, etc It has very echoey halls. We were in a room right in front of the stairwell so we heard everyone coming up and down very loudly. But second night was better but hallway is definitely very echoey and you can hear people closing room doors, talking, walking even several yards away from our room.

Nice spot, but IDK why they dont fix all the little things like the batteries on the controller to the AC. Especially when its the only way to adjust the settings. There is a Club close enough that we heard music till 5am. Would not stay here again. Try another property for peace and quiet

I could hear the street noise and the other guest staying next to us

Dont think id stay here again. No fridge or microwave in room. Needed ID to get more towels? Check out is at 12pm but at 11am the housekeeer kept insisting she needed to clean the room ?? U can hear alottttt from the rooms next to you. Bathrooms are small. Nothing great about it. Bartender was extremely slow downstairs by the pool. Overall 2.5 out of 5

We had a good stay good costumer service, and good location. the down side are the mattress are hard as a rock.

El personal de la recepción o no sabe nada o son muy poco amables, me parecieron bastante antipaticos y poco dispuestos a cooperar.

I booked two rooms for my entire family in Mexico, i was charged and received a confirmation number, once my family arrived at the hotel, stuff refused to take them in by stating “they have not received the money” my family waited in the lobby for an hour while i was calling Expedia support to fix this, then Expedia agent was trying to reach the Hotel to let them know that the payment went through, but stuff was hanging up the phone on Expedia employee. At the end my family was left with no hotel and on top of that now Expedia is refusing to issue me refund, ridiculous, im filing a claim.

First checkin in took roughly 45 minutes. Then when pulling g back covers to climb into bed I noticed blood all on bedsheets. The tv also did not work and the remote for the heater/air conditioning unit screen was only half working. For what I paid I expected then when I complained to have someone at the very least changing my sheets promptly.. after 45 minutes I went back to the check in desk and was told “we got busy” so now I have to wait for all the other guests in lobby to check in so I can get clean sheets on a room I booked a month ago and checked into 5 hours ago.. the next morning I left $4 American dollars tip and asked the housekeeping for extra towels and of course the money was gone but. O towels. Overall 3/10 the only reason they got a 3 is because the bartender down in the restaurant/deli was super nice and apologized for the hotel (that he didn’t work for but at least made me feel better after becoming so angry over the situation. When we come back next week and then 6 times throughout the next 6 months for a dental procedure we won't be staying here.

We have stayed at this hotel numerous times. It is our go to hotel in TJ. The bell guy Alonso is super helpful and friendly. The hotel is very comfortable and I feel safe there.

I have been staying here for a decade and it has had its ups and downs and I have remained loyal. Now I will stay elsewhere. 1) The forced me to change rooms for weird reasons that made no sense 2) both rooms had numerous interruptions of strangers knocking in the door, 3) at one point a bell boy just opened our door with a key. This was wrong room, but he had shown us to the room just 3 hours earlier.

From the moment we arrived, we were greeted with the best customer service. Front desk receptionists are extremely professional. The rooms are well kept and cleaned. This will be my go to hotel from now on while in Tijuana.

Super friendly and helpful staff, I mean everyone from hose keeping to front desk. Kudos to everyone there. One suggestion I will make is to do something about the super slippery floors in the showers which are a high risk for serious accidents. It should be fairly easy to fix. Although the restaurant is concessioned, it is super convenient to have it there, the food is good for the price, the server not very experienced but he is super nice and has the greatest attitude. If you have some patience and are not on a rush, I highly recommend eating there.

Everyone very friendly staff always helping you

We had a confirmed stay and upon arrival were notified that our room reservation was non existent.

The staff was amazing, friendly and very welcoming. Fernando the manager accommodated to all my family's request. I would strongly recommend this hotel. Thank you Baja Inn.

Close to everything

Great location by hospitals and great restaurants. Great Staff!!

Parking is safe with 24/7 security guards. It is close to mercado and delicious tacos nearby.

A little noisy. Great for location and price.

Location is very convenient and the price was really good.

Muy cerca de CAS. Te vas caminando como una cuadra y media.

Great and safe place, very convenient location

Great easy to get around safe

Great location

Está muy bien ubicado todo está cerca. Puedes salir a caminar con seguridad y el área del hotel es muy seguro . El personal es muy amable.

The breakfast is cold toast and old fruit but other than that no complaints regarding the room itself.

It’s unbelievable that this property would actually be featured by any travel site. The hotel is not yet completed, so there was construction noise first thing in the morning. Their walls, windows, and ceilings are paper thin so you could hear when other guests would play their music super loud or when they’d roam the hallways yelling at 2:30 in the morning as if they were on the prairie. No advisory signs, no hotel security intervening in any way so that the rest of their guests could sleep. We stayed for several days and the floor was never mopped so our socks were filthy and had to be thrown out. One evening, we used up our one hand towel and one washcloth that housekeeping neglected to refresh, so we asked for replacements at the front desk. The guy on duty requested that we walk our dirty towels over to the lobby first, then we could have fresh ones. On two occasions, there was no hot water available so we had to wait for their water heater to warm up. There is a restaurant on the premises but it was not good at all. We only dined there for breakfast once, then had to go out for every other meal during our long stay, even enjoying the breakfast buffet at a nearby hotel. There were several details that collectively made our stay very uncomfortable. We were there for multiple nights yet the tissue box, hand soap, and shower products were never replenished. The fact that the name of this hotel is not clear (Baja Inn OR Hacienda Del Rio?) created a HUGE problem when Ubering.

Great experience. I loved the restaurant/bar.

It was the worst food I’ve ever tasted in my life

Stood at this hotel because my mom had eye surgery and doctor needed to see her again the next morning so thought it be convenient since hotel is 5min from clinic. We were able to check in earlier which was nice of them, but as soon as we got into our room there was so much noise going on upstairs which sounded like construction. I called it in because my mom was in so much pain the noise wasn’t helping. Thankfully the noise stopped as soon as I called. I ordered room service since we couldn’t leave due to her surgery, and I wouldn’t do that again. They forgot my dad’s meal & utensils and kept saying oh sorry we forgot like 3x so I went myself to pick up. Tasteless. Now trying to sleep was so hard and scary. A man knocked so hard on our door at 2:30am we didn’t open and then we heard a woman crying and screaming and footsteps up n down the stairs next to us. All in all, clean room & nice staff. Would I stay there again? Don’t think so. It is in the middle of lots activity and we checked in on a Thursday so maybe it was just a bad day and lots of party goers..

Breakfast was terrible, noise pollution not good, bell hops were excellent. I have used this hotel for 25 years but I may make other plans in my future staying,

Great service, clean, quiet,great parking, very safe and food is excellent at the onsite restaurant. Thank all staff for making our stay a one to remember. See you guys soon!

Excelente estancia; buen servicio, habitaciones limpias y muy cómodas. En particular aplaudimos el servicio y comida en el restaurante...Delicioso todo y muy buenos precios!! SUPER RECOMENDADO!!!

They have a bar and restaurant on site. Food very good and staff offer excellent customer service 👍

My experience was very good, Baja Inn has very helpful staff, very clean, pleasant rooms. Good restaurant with an extensive menu. Also close to several markets, within walking distance.