QUARTZ HOTEL & SPA
US$160
/ night
Avg. for September
Select dates to see prices and availability
US$160
/ night
Avg. for September
Monthly average prices
Nightly prices at QUARTZ HOTEL & SPA average US$140 in the cheapest month (June) and US$179 in the most expensive month (August), based on the last 12 months.
| Month | Average price |
|---|---|
| January | US$148 |
| February | US$162 |
| March | US$150 |
| April | US$140 |
| May | US$140 |
| June | US$140 |
| July | US$149 |
| August | US$179 |
| September | US$160 |
| October | US$164 |
| November | US$165 |
| December | US$141 |
J
F
M
A
M
J
J
A
Sept · US$160
S
O
N
D
Most expensive: August (~US$179)
Cheapest: June (~US$140)
About this property
Relax at this spa hotel featuring an outdoor pool, sauna, and complimentary breakfast in Tijuana's Zona Rio.
Location
Located in Zona Rio neighborhood, Quartz Hotel & SPA is connected to a shopping center. Las Americas Premium Outlets and Macroplaza Insurgentes are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Sesame Place San Diego. Check out an event or a game at CREA Sports Field, and consider making time for Centro Cultural Tijuana, a top attraction not to be missed.
Parking
Swimming pool
Business centre
Room service
Tour desk
Dry cleaning
Location
9580 Paseo del Centenario, Libertad, Tijuana, Tijuana Municipality, Baja California, Mexico
Room options
11
Standard Queen Room
Room details
1 Large Double Bed
Sleeps 2
280 ft²
City ViewAir ConditioningHeatingSafety Deposit Box
13
Jacuzzi Pool Garden Double
Room details
2 Double Beds
Sleeps 4
280 ft²
Garden ViewPool ViewAir ConditioningHeatingSafety Deposit BoxHot Tub
9
Master Suite
Room details
1 Extra-Large Double Bed
2 Double Beds
Sleeps 4
323 ft²
City ViewAir ConditioningHeatingSafety Deposit Box
12
Standard Double Room
Room details
2 Double Beds
Sleeps 4
301 ft²
City ViewAir ConditioningHeatingSafety Deposit Box
14
Standard King Room
Room details
1 Extra-Large Double Bed
Sleeps 2
301 ft²
City ViewAir ConditioningHeatingSafety Deposit Box
11
Family Room with Garden View
Room details
1 Extra-Large Double Bed
Sleeps 2
280 ft²
Garden ViewPool ViewAir ConditioningHeatingSafety Deposit BoxHot Tub
Guest reviews
9
Fabulous
Based on 880 verified reviews
What guests think
AI-generated summary based on recent guest reviews
Across many reviews of QUARTZ HOTEL & SPA, travelers praise its modern, very clean property, helpful staff, and convenient, safe location near NewCity Medical Plaza and dining, while some also report drawbacks like street noise and occasional in-room maintenance problems.
Read moreWas this helpful?
What guests think
Across many reviews of QUARTZ HOTEL & SPA, travelers praise its modern, very clean property, helpful staff, and convenient, safe location near NewCity Medical Plaza and dining, while some also report drawbacks like street noise and occasional in-room maintenance problems.
Amenities such as the spa, pool, and garden areas draw praise, though guests mention a cold pool at times, limited EV charging, and no ice machines on floors. Service is often described as kind and accommodating, but front-desk and restaurant interactions can be inconsistent, with slow check-in, voucher confusion, rigid deposit policies, and a daily parking fee noted. Expect a convenient stay with strong cleanliness and amenities, plus occasional noise and service or maintenance hiccups.
Was this helpful?
AI-generated summary based on recent guest reviews
Facilities
Guests frequently praise the spa, pool, and garden areas, and appreciate the overall modern amenities. Some note a cold pool at times, limited EV chargers, no ice machines on floors, and occasional issues at the pool bar; parking is paid but secure underground.
Related guest reviews
10
KHRIS
28 Oct 2025
·
Stayed 2 nights
Excellent stay with front desk very accommodating and love the digital shower. I gave 2 stars less on property as my room was hot when I got in and it took 1 hour to cool the room. Also, there’s only 3 plug your own electric vehicle ports which 2 weren’t working. The other client left the car over night which I couldn’t use for mine and the other designated spots for EV cars were being used by Gas cars. Comfort was 3 out of 5.
Excellent stay with front desk very accommodating and love the digital shower. I gave 2 stars less on property as my room was hot when I got in and it took 1 hour to cool the room. Also, there’s only 3 plug your own electric vehicle ports which 2 weren’t working. The other client left the car over night which I couldn’t use for mine and the other designated spots for EV cars were being used by Gas cars. Comfort was 3 out of 5.
10
Adnan
27 Aug 2024
·
Stayed 1 night
Everything at the hotel was great. The only thing I wished that was different was the pool to be warmer. The pool was super super cold.
Everything at the hotel was great. The only thing I wished that was different was the pool to be warmer. The pool was super super cold.
10
Cristian
31 Aug 2025
·
Stayed 1 night
Excellent and informative staff. An excellent room with private jacuzzi. A must for a couples retreat.
Excellent and informative staff. An excellent room with private jacuzzi. A must for a couples retreat.
10
Marie Josee
7 Jun 2025
·
Stayed 1 night
Quartz Hotel offers a great customer ecoerience. Tha amenities are excellent ( spa, pool , garden , rooms , restaurant )
Quartz Hotel offers a great customer ecoerience. Tha amenities are excellent ( spa, pool , garden , rooms , restaurant )
10
Neal James
16 Sept 2024
·
Stayed 1 night
Easy access to food options. There is a parking fee per day, but it's not outrageous and your car is safely underground. Overall the hotel was nice. There were just a few hiccups, but it didn't ruin our stay. Parking attendants and restaurant servers wanted particular paperwork from the front desk (which the front desk had either not given or printed incorrectly) and, instead of speaking with the front desk themselves about the issue, made it our problem to go back to the front desk and fix. Just a bit of an annoyance. Also, there was an obvious blood stain on the underside of one of the bed comforters we hadn't noticed until the morning we checked out. Gross.
Easy access to food options. There is a parking fee per day, but it's not outrageous and your car is safely underground. Overall the hotel was nice. There were just a few hiccups, but it didn't ruin our stay. Parking attendants and restaurant servers wanted particular paperwork from the front desk (which the front desk had either not given or printed incorrectly) and, instead of speaking with the front desk themselves about the issue, made it our problem to go back to the front desk and fix. Just a bit of an annoyance. Also, there was an obvious blood stain on the underside of one of the bed comforters we hadn't noticed until the morning we checked out. Gross.
10
Maribel
31 Mar 2025
·
Stayed 2 nights
Nos encantó el lugar pero si preferiríamos que tuviera acceso a una máquina de hielo. También nos despertaron en la mañana para confirmar que íbamos a salir. Eran las 9 AM pero como nos desvelamos nos despertamos asustados y ya no dormimos bien. Aparte de eso el hotel y el servicio fue excelente.Regresamos la próxima vez que estemos en Tijuana.
Nos encantó el lugar pero si preferiríamos que tuviera acceso a una máquina de hielo. También nos despertaron en la mañana para confirmar que íbamos a salir. Eran las 9 AM pero como nos desvelamos nos despertamos asustados y ya no dormimos bien. Aparte de eso el hotel y el servicio fue excelente.Regresamos la próxima vez que estemos en Tijuana.
10
Blanca
14 Apr 2025
·
Stayed 1 night
Great Stay !!! Felt safe loved the focus on health consciousness they have a beautiful garden and offer yoga class in the morning. The breakfast is amazing includes a shot of warm lemon water ,coffee and your choice of fresh juice and you can select from their breakfast options.
Great Stay !!! Felt safe loved the focus on health consciousness they have a beautiful garden and offer yoga class in the morning. The breakfast is amazing includes a shot of warm lemon water ,coffee and your choice of fresh juice and you can select from their breakfast options.
8
Amber
16 Aug 2025
·
Stayed 2 nights
Was very easy to get to from the border. Breakfast was wonderful. Bar at the pool was under stocked and the staff at the pool bar seemed over it both times we hung out. Everything else was great. The shops and restaurants in the plaza were awesome. Tijuana is underrated
Was very easy to get to from the border. Breakfast was wonderful. Bar at the pool was under stocked and the staff at the pool bar seemed over it both times we hung out. Everything else was great. The shops and restaurants in the plaza were awesome. Tijuana is underrated
10
Ricardo
30 Aug 2025
·
Stayed 1 night
Great Spa. Friendly service and nice rooms.
Great Spa. Friendly service and nice rooms.
10
Richard
26 Sept 2025
·
Stayed 1 night
The pool was warm and fresh The staff welcoming and efficient The food in the restaurant delicious Late check out ? No problem Upgrade to a higher floor with a view of the city, no problem The best breakfast for two Tijuana, included
The pool was warm and fresh The staff welcoming and efficient The food in the restaurant delicious Late check out ? No problem Upgrade to a higher floor with a view of the city, no problem The best breakfast for two Tijuana, included
Was this helpful?
AI-generated summary based on recent guest reviews
Cleanliness
Cleanliness is a strong point across reviews, with many calling the property spotless. There are occasional lapses such as dirty windows or bathrooms, stains, missing linens, and housekeeping oversights.
Related guest reviews
4
Zoila
28 Apr 2025
·
Stayed 2 nights
The restroom had a bad smell like sewage,although the room was non smoking there was cigarette ashes on the window what tells me they don’t clean it as well as I would think , missing towels and items I was very disappointed since it is a really nice hotel
The restroom had a bad smell like sewage,although the room was non smoking there was cigarette ashes on the window what tells me they don’t clean it as well as I would think , missing towels and items I was very disappointed since it is a really nice hotel
10
Zahra Mona
26 Jun 2025
·
Stayed 2 nights
Was clean large room friendly staff amenities was good the whole hotel was so clean and spotless. Breakfast was good too. Parking great
Was clean large room friendly staff amenities was good the whole hotel was so clean and spotless. Breakfast was good too. Parking great
10
Cristian
22 Dec 2025
·
Stayed 1 night
Another excellent stay. Extremely clean and very professional. We’ll be back soon.
Another excellent stay. Extremely clean and very professional. We’ll be back soon.
8
Sonia
17 May 2025
·
Stayed 1 night
Bathroom seem to be dirty.
Bathroom seem to be dirty.
10
Neal James
16 Sept 2024
·
Stayed 1 night
Easy access to food options. There is a parking fee per day, but it's not outrageous and your car is safely underground. Overall the hotel was nice. There were just a few hiccups, but it didn't ruin our stay. Parking attendants and restaurant servers wanted particular paperwork from the front desk (which the front desk had either not given or printed incorrectly) and, instead of speaking with the front desk themselves about the issue, made it our problem to go back to the front desk and fix. Just a bit of an annoyance. Also, there was an obvious blood stain on the underside of one of the bed comforters we hadn't noticed until the morning we checked out. Gross.
Easy access to food options. There is a parking fee per day, but it's not outrageous and your car is safely underground. Overall the hotel was nice. There were just a few hiccups, but it didn't ruin our stay. Parking attendants and restaurant servers wanted particular paperwork from the front desk (which the front desk had either not given or printed incorrectly) and, instead of speaking with the front desk themselves about the issue, made it our problem to go back to the front desk and fix. Just a bit of an annoyance. Also, there was an obvious blood stain on the underside of one of the bed comforters we hadn't noticed until the morning we checked out. Gross.
10
Jonathan
30 Sept 2025
·
Stayed 1 night
Very clean
Very clean
6
Julian
27 Sept 2024
·
Stayed 1 night
When I started to open the drawers to put my things away, there were a lot of hairs and like blots of them, so we couldn't unpack. When we went down to the reception we made the lady see with photographs how dirty they were, from what she told us. I was going to report it, when we returned from dinner we noticed that the drawers were still in the same condition and no one had done anything. It's unfortunate when they call themselves the best and most modern hotel in Tijuana.
When I started to open the drawers to put my things away, there were a lot of hairs and like blots of them, so we couldn't unpack. When we went down to the reception we made the lady see with photographs how dirty they were, from what she told us. I was going to report it, when we returned from dinner we noticed that the drawers were still in the same condition and no one had done anything. It's unfortunate when they call themselves the best and most modern hotel in Tijuana.
8
Jennifet
23 Jun 2025
·
Stayed 2 nights
Room was clean but, toilet was backed up. Took 2 calls to get it taken care of. The conditioner in shower was empty and shampoo barely came out. Room had 1 wash cloth for 2 people and towels were rough and frayed.
Room was clean but, toilet was backed up. Took 2 calls to get it taken care of. The conditioner in shower was empty and shampoo barely came out. Room had 1 wash cloth for 2 people and towels were rough and frayed.
2
Tom
30 Oct 2025
·
Stayed 1 night
Room dirty, bad check in service, no hospitality.
Room dirty, bad check in service, no hospitality.
6
Stephanie
23 Jan 2025
·
Stayed 1 night
The bed I slept on was making me itchy. The sheets were definitely not clean and the pillows had a bad smell to them. I had to sleep on the other bed with my sister. We were extremely tired to bring this to managements attention and just stayed in the conditions. We do think the cleaning staff needs to do a better job at upkeeping.
The bed I slept on was making me itchy. The sheets were definitely not clean and the pillows had a bad smell to them. I had to sleep on the other bed with my sister. We were extremely tired to bring this to managements attention and just stayed in the conditions. We do think the cleaning staff needs to do a better job at upkeeping.
Was this helpful?
AI-generated summary based on recent guest reviews
Rooms
Rooms are modern and comfortable for many, with blackout shades and some nice views, but several report street and flight-path noise and firm beds. Recurring complaints include unreliable A/C or room controls and minor maintenance issues like faulty outlets or slow drains.
Related guest reviews
8
Waldemar
23 Sept 2025
·
Stayed 2 nights
Overall my stay at Quartz hotel was Good, it could’ve been great but I found myself stuck for 2 hrs inside of the restroom until maintenance was finally able to open the door. They did accommodate me after with a free upgrade to a suite and spa credit. The staff were great . Only other complaint is the plumbing, the drains were very slow and black sludge would come out at time.
Overall my stay at Quartz hotel was Good, it could’ve been great but I found myself stuck for 2 hrs inside of the restroom until maintenance was finally able to open the door. They did accommodate me after with a free upgrade to a suite and spa credit. The staff were great . Only other complaint is the plumbing, the drains were very slow and black sludge would come out at time.
8
Nancy
28 Sept 2025
·
Stayed 2 nights
The rooms were clean and staff was friendly but the rooms felt a bit too small for the price. Though the blackout shades were nice you were also able to hear the cars at night because I had sound machine it kind of cancelled the noise out. There are a lot of conveniences as far as food, groceries and pharmacies nearby so that was a plus. The parking was a bit crowded so plan accordingly.
The rooms were clean and staff was friendly but the rooms felt a bit too small for the price. Though the blackout shades were nice you were also able to hear the cars at night because I had sound machine it kind of cancelled the noise out. There are a lot of conveniences as far as food, groceries and pharmacies nearby so that was a plus. The parking was a bit crowded so plan accordingly.
6
Ruben
2 Sept 2025
·
Stayed 1 night
The hotel was very nice and conveniently located next to the medical center I had my procedure at. I paid $267 total for a standard double for one night.The room was very clean and modern. It was located on the 7th floor and faced the street, no noise was heard.My issues were the control panels for all the fancy lighting and curtains had no instructions.While turning off the bathroom light I pressed the button twice and the whole room went dark, tv turned off, and outside curtain went up.That was strange.We were hungry and could have taken advantage of their 24hr room service but the phone was inoperable.There was a 7/11 also on the same property and felt safe to go get some snacks.The usb adapter next to the bed was damaged, as well as the electric outlet. The background light behind the tv was stuck flashing.The soaps provided in the shower weren’t quality and could definitely be improved.We needed extra towels and requested them at the front desk after we had to go downstairs for food.They came to the room very promptly.The staff were all very professional and attentive.They apologized for the phone being out of order but said it could not be replaced until the following day.That was unfortunate as if we would have had a medical emergency, assistance to our room would have been difficult to get. The breakfast included was delicious and was available until our very convenient checkout at noon.This would have been a 5 star stay if not for those inconveniences.
The hotel was very nice and conveniently located next to the medical center I had my procedure at. I paid $267 total for a standard double for one night.The room was very clean and modern. It was located on the 7th floor and faced the street, no noise was heard.My issues were the control panels for all the fancy lighting and curtains had no instructions.While turning off the bathroom light I pressed the button twice and the whole room went dark, tv turned off, and outside curtain went up.That was strange.We were hungry and could have taken advantage of their 24hr room service but the phone was inoperable.There was a 7/11 also on the same property and felt safe to go get some snacks.The usb adapter next to the bed was damaged, as well as the electric outlet. The background light behind the tv was stuck flashing.The soaps provided in the shower weren’t quality and could definitely be improved.We needed extra towels and requested them at the front desk after we had to go downstairs for food.They came to the room very promptly.The staff were all very professional and attentive.They apologized for the phone being out of order but said it could not be replaced until the following day.That was unfortunate as if we would have had a medical emergency, assistance to our room would have been difficult to get. The breakfast included was delicious and was available until our very convenient checkout at noon.This would have been a 5 star stay if not for those inconveniences.
10
Juan
23 Jul 2025
·
Stayed 2 nights
This is a beautiful luxury hotel, modern, clean, and well maintained. Everything was excellent, but the bed was too firm for my back and wasn’t comfortable for me. Aside from that, it was a fantastic stay.
This is a beautiful luxury hotel, modern, clean, and well maintained. Everything was excellent, but the bed was too firm for my back and wasn’t comfortable for me. Aside from that, it was a fantastic stay.
8
Naomi
8 Aug 2024
·
Stayed 7 nights
This hotel is immaculately kept, not because it’s new, but because the housecleaners are thorough. The staff at this hotel are the best of the best. The included breakfast is delicious, with several great options. I love the variety of restaurants just outside the lobby, and there is a grocery store across the road and a five-minute walk to Le Bon Cafe de Paris, where you can get a delectable latte or a strong coffee. Cons: The beds are very hard, and by the end of my eight nights here, I started walking the floors at night, rubbing my spine, and taking Tyneol for the pain. Also, the hotel is within a flight path, the windows are very thin, and you can hear every car, motorbike, singing, and drums from the Taco shop across the street and other street noise. I would consider returning if I am in the area again.
This hotel is immaculately kept, not because it’s new, but because the housecleaners are thorough. The staff at this hotel are the best of the best. The included breakfast is delicious, with several great options. I love the variety of restaurants just outside the lobby, and there is a grocery store across the road and a five-minute walk to Le Bon Cafe de Paris, where you can get a delectable latte or a strong coffee. Cons: The beds are very hard, and by the end of my eight nights here, I started walking the floors at night, rubbing my spine, and taking Tyneol for the pain. Also, the hotel is within a flight path, the windows are very thin, and you can hear every car, motorbike, singing, and drums from the Taco shop across the street and other street noise. I would consider returning if I am in the area again.
8
Carlos
14 Oct 2025
·
Stayed 2 nights
Only 1 of the electric outlet worked in the room
Only 1 of the electric outlet worked in the room
8
James
30 Apr 2025
·
Stayed 1 night
This is a really nice hotel. That said the first night I stayed on the busy road side of the property. The windows are not properly sound proofed and I heard traffic all night. Not pleasant. They kindly allowed me to move to the quiet pool side of the hotel for the next night which was wonderful. The staff here is excellent and the included breakfast was great. Secure underground parking for only five bucks was also great. Overall a really nice hotel with a beautiful pool and rooftop gardens. Nice.
This is a really nice hotel. That said the first night I stayed on the busy road side of the property. The windows are not properly sound proofed and I heard traffic all night. Not pleasant. They kindly allowed me to move to the quiet pool side of the hotel for the next night which was wonderful. The staff here is excellent and the included breakfast was great. Secure underground parking for only five bucks was also great. Overall a really nice hotel with a beautiful pool and rooftop gardens. Nice.
8
Sergio
5 Aug 2025
·
Stayed 1 night
Nice hotel. Good location. Rooms are very small. Water down shampoo dispenser.
Nice hotel. Good location. Rooms are very small. Water down shampoo dispenser.
8
JORGE J.
5 Aug 2025
·
Stayed 2 nights
Feels luxurious. Staff is overall attentive and friendly. Outside restaurants have a nice vibe. My room faced the street and the traffic noise was at times excessive, eject on the 5th floor. Running water noise from the plumbing system was also disturbing at night. I will return.
Feels luxurious. Staff is overall attentive and friendly. Outside restaurants have a nice vibe. My room faced the street and the traffic noise was at times excessive, eject on the 5th floor. Running water noise from the plumbing system was also disturbing at night. I will return.
8
JORGE J.
7 Aug 2025
·
Stayed 1 night
Easy check in. Modern facilities. Practical room. Too much noise if your room is facing the Main Street. As in any hotel property, you will encounter dedicated and polite staff and others who appear to be unpleased to be there and transmit that energy.
Easy check in. Modern facilities. Practical room. Too much noise if your room is facing the Main Street. As in any hotel property, you will encounter dedicated and polite staff and others who appear to be unpleased to be there and transmit that energy.
Was this helpful?
AI-generated summary based on recent guest reviews
Service
Many guests describe staff as friendly, attentive, and accommodating, with occasional upgrades and helpful assistance. However, front-desk and restaurant service can be inconsistent or inflexible, with slow check-ins, breakfast voucher mix-ups, deposit/hold frustrations, and some reports of rudeness.
Related guest reviews
2
Alejandro
8 Nov 2025
·
Stayed 2 nights
When we arrived to the hotel they offered no valet service. We parked in a parking structure aside from the hotel. There were no bell me to help us with our luggage. We arrived a bit early and weren’t able to check in
When we arrived to the hotel they offered no valet service. We parked in a parking structure aside from the hotel. There were no bell me to help us with our luggage. We arrived a bit early and weren’t able to check in
2
Norberto
6 Oct 2024
·
Stayed 1 night
They over book and they had a circus during the check-in??
They over book and they had a circus during the check-in??
6
Jeffrey
18 Jul 2025
·
Stayed 7 nights
We enjoyed our 7 day vacation at the Quartz Hotel. However, during our check-in at the front desk, we noticed that the receptionist (Jim) was slightly rude and condescending towards the family ahead of us. When it was our turn to check-in, Jim continued to be very rude and condescending towards me and my family. My family was quite upset with Jim’s attitude towards me. It was absolutely uncalled for because we maintained a pleasant attitude throughout. I would like to thank all the other staff that were warm, kind, friendly and helpful during our vacation. Special thanks to Brian. Brian was especially kind to us and engaged with a friendly attitude and warm conversations every time we saw him. I love your the Quartz Hotel but we will not be returning because of Jim
We enjoyed our 7 day vacation at the Quartz Hotel. However, during our check-in at the front desk, we noticed that the receptionist (Jim) was slightly rude and condescending towards the family ahead of us. When it was our turn to check-in, Jim continued to be very rude and condescending towards me and my family. My family was quite upset with Jim’s attitude towards me. It was absolutely uncalled for because we maintained a pleasant attitude throughout. I would like to thank all the other staff that were warm, kind, friendly and helpful during our vacation. Special thanks to Brian. Brian was especially kind to us and engaged with a friendly attitude and warm conversations every time we saw him. I love your the Quartz Hotel but we will not be returning because of Jim
6
Jose
29 May 2025
·
Stayed 2 nights
The hotel is really nice but the front desk personal is not nice or professional. I booked 2 separate reservations and the second one they didn't provide me with the free breakfast vouchers. They charge me breakfast but they didn't given the coupon.
The hotel is really nice but the front desk personal is not nice or professional. I booked 2 separate reservations and the second one they didn't provide me with the free breakfast vouchers. They charge me breakfast but they didn't given the coupon.
6
Brian
21 Sept 2025
·
Stayed 2 nights
The front desk was not friendly and they had too many people working reception.
The front desk was not friendly and they had too many people working reception.
10
Karen
13 Sept 2025
·
Stayed 2 nights
We had great experience with the help of Godofredo that made sure everything was great we celebrated our anniversary there and he was great coordinating everything we will stay there every time we visit.
We had great experience with the help of Godofredo that made sure everything was great we celebrated our anniversary there and he was great coordinating everything we will stay there every time we visit.
10
JENNY D
4 Nov 2024
·
Stayed 3 nights
Antonio de Manager at the breakfast restaurant is very unprofessional and only help guests that are American (white). Not sure how can be a manager when he ignores people and only talks and welcomes those that he wants
Antonio de Manager at the breakfast restaurant is very unprofessional and only help guests that are American (white). Not sure how can be a manager when he ignores people and only talks and welcomes those that he wants
10
George
27 Nov 2025
·
Stayed 1 night
Great service and staff was very helpful with all questions that I had! Will definitely come back again and specially Oscar helped me out multiple times
Great service and staff was very helpful with all questions that I had! Will definitely come back again and specially Oscar helped me out multiple times
4
Christopher Alexis
7 Aug 2025
·
Stayed 1 night
The location is great but the service sucks. The curly hair guy in the restaurant who I believe was the hostess wasn’t nice at all. He has a really bad attitude, he doesn’t made us feel welcome. Honestly we expect a better service because the hotel is really nice and it’s not cheap. I don’t think I’m staying here ever again.
The location is great but the service sucks. The curly hair guy in the restaurant who I believe was the hostess wasn’t nice at all. He has a really bad attitude, he doesn’t made us feel welcome. Honestly we expect a better service because the hotel is really nice and it’s not cheap. I don’t think I’m staying here ever again.
4
Angelica
1 Sept 2025
·
Stayed 1 night
Argument at 6am on hall way and no one does anything,
Argument at 6am on hall way and no one does anything,
Was this helpful?
AI-generated summary based on recent guest reviews
Location
Location is widely praised as safe and convenient, especially for NewCity Medical Plaza, dining, shopping, and easy access to the border and airport. Some street-facing rooms are affected by traffic and flight-path noise.
Related guest reviews
10
Eduardo
30 Jun 2025
·
Stayed 1 night
Great place to stay, airport is not to far and there is no need to go far for great food and drinks.
Great place to stay, airport is not to far and there is no need to go far for great food and drinks.
10
Karen
2 Jul 2025
·
Stayed 3 nights
Really nice hotel and convenient if you’re visiting the new city hospital for any procedures or doctors visits.
Really nice hotel and convenient if you’re visiting the new city hospital for any procedures or doctors visits.
8
Jude
3 Mar 2025
·
Stayed 1 night
I feel this is the best hotel in Tijuana very clean, staff is very friendly and helpful, location is great very close to downtown Tijuana. There is also great views from the room. I really loved how clean and modern the rooms are the towels and sheets pillows looks brand new very clean and safe place to be. Lastly i love how they monitor visitors coming by getting their ID before visiting anyone.
I feel this is the best hotel in Tijuana very clean, staff is very friendly and helpful, location is great very close to downtown Tijuana. There is also great views from the room. I really loved how clean and modern the rooms are the towels and sheets pillows looks brand new very clean and safe place to be. Lastly i love how they monitor visitors coming by getting their ID before visiting anyone.
10
Armando
2 Sept 2025
·
Stayed 1 night
Amazing great location
Amazing great location
10
Jose
3 Nov 2025
·
Stayed 1 night
Room very clean. Location is great if you are going to NewCity Medical Plaza and free breakfast. The beds are a little on the hard side but better/sifter than the Hyatt (which also has free breakfast). Hotel Lucerna has the best/softer beds but more $$$ and no free breakfast.
Room very clean. Location is great if you are going to NewCity Medical Plaza and free breakfast. The beds are a little on the hard side but better/sifter than the Hyatt (which also has free breakfast). Hotel Lucerna has the best/softer beds but more $$$ and no free breakfast.
10
Ricardo
6 Nov 2024
·
Stayed 4 nights
Great location
Great location
10
Vasiliy
19 Aug 2025
·
Stayed 4 nights
Good place to stay if vising medical service tower next door.
Good place to stay if vising medical service tower next door.
8
Tony
25 Aug 2025
·
Stayed 4 nights
Good location! Safe and friendly staff.
Good location! Safe and friendly staff.
10
Adriana
2 Sept 2025
·
Stayed 1 night
Modern hotel with great amenities and conveniently located.
Modern hotel with great amenities and conveniently located.
10
Bryan
21 Mar 2025
·
Stayed 3 nights
Walking distance to food, shopping, entertainment and no more than 10 minutes to the border. Friendly staff, clean rooms and if room is available, early check-in.
Walking distance to food, shopping, entertainment and no more than 10 minutes to the border. Friendly staff, clean rooms and if room is available, early check-in.
Was this helpful?
AI-generated summary based on recent guest reviews
Dining
Breakfast and on-site dining receive frequent compliments for taste and quality, including bakery items and juices. Some guests cite limited menu choices, service issues, ticket policies, extra charges for coffee, or inconsistent quality.
Related guest reviews
10
Stephen
30 Aug 2025
·
Stayed 2 nights
The breakfast was included but had the quality of am expensive restaurant. The green juice was my favorite.
The breakfast was included but had the quality of am expensive restaurant. The green juice was my favorite.
10
SANDRA
10 Nov 2025
·
Stayed 3 nights
Staff is always helpful and kind. Room was immaculate Food is superb
Staff is always helpful and kind. Room was immaculate Food is superb
10
Stephanie
4 Sept 2025
·
Stayed 6 nights
The restaurant was excellent. Staff was friendly and mostly spoke English which was very comfortable. Security was very comforting as well
The restaurant was excellent. Staff was friendly and mostly spoke English which was very comfortable. Security was very comforting as well
4
Paul
7 Nov 2025
·
Stayed 1 night
The hotel looked OK, but there wasn’t very many restaurants to eat in the area and the breakfast was made with seed oil so you couldn’t eat the vegetables. The coffee was sour and one morning the server decided to take quite a large tip from me saying that he didn’t have any change. I had to go downstairs in order to get ice. There’s no ice machines on the floors. The only positive is that it’s attached to a hospital where we had surgery. Other than that I would definitely stay down the street at a better hotel.
The hotel looked OK, but there wasn’t very many restaurants to eat in the area and the breakfast was made with seed oil so you couldn’t eat the vegetables. The coffee was sour and one morning the server decided to take quite a large tip from me saying that he didn’t have any change. I had to go downstairs in order to get ice. There’s no ice machines on the floors. The only positive is that it’s attached to a hospital where we had surgery. Other than that I would definitely stay down the street at a better hotel.
8
Gustavo
3 Oct 2025
·
Stayed 3 nights
The breakfast service I so bad. The menu options are so poor. They obligated the people to keep a small ticket per day to use it. If you want a regular coffee or different options they charge for it. I bought the plan with breakfast include but was’t good idea for the restaurant instructions and terrible service
The breakfast service I so bad. The menu options are so poor. They obligated the people to keep a small ticket per day to use it. If you want a regular coffee or different options they charge for it. I bought the plan with breakfast include but was’t good idea for the restaurant instructions and terrible service
10
Richard
29 Aug 2025
·
Stayed 1 night
One night stay. We enjoyed the food court next door. We received a fabulous upgrade overlooking the hotel pool. The breakfast is outstanding with plenty of fresh coffee and delicious fresh croissants and cinnamon rolls from the in house bakery, all before the main breakfast arrives. The breakfast choices include world class chilaquiles or pancakes or all American breakfast; I chose the healthy egg whites with salad.
One night stay. We enjoyed the food court next door. We received a fabulous upgrade overlooking the hotel pool. The breakfast is outstanding with plenty of fresh coffee and delicious fresh croissants and cinnamon rolls from the in house bakery, all before the main breakfast arrives. The breakfast choices include world class chilaquiles or pancakes or all American breakfast; I chose the healthy egg whites with salad.
10
Chaslynne
16 May 2025
·
Stayed 1 night
Friendly staff with helpful information about shopping and dining options. The breakfast was great and will be staying here again. Thank you for a wonderful experience.
Friendly staff with helpful information about shopping and dining options. The breakfast was great and will be staying here again. Thank you for a wonderful experience.
10
Raul
30 Oct 2025
·
Stayed 1 night
Great place and location excellent staff and complimentary breakfast was outstanding.
Great place and location excellent staff and complimentary breakfast was outstanding.
10
Ann
3 Jan 2025
·
Stayed 1 night
An elegant place with excellent dining options to cheer us up after missing our Tijuana flight. Highly recommend.
An elegant place with excellent dining options to cheer us up after missing our Tijuana flight. Highly recommend.
8
Christopher
29 Apr 2025
·
Stayed 1 night
This place is terrific, I just wish they had a larger menu. It was extremely limited
This place is terrific, I just wish they had a larger menu. It was extremely limited
Was this helpful?
AI-generated summary based on recent guest reviews
10
Mark
4 weeks ago
·
Stayed 7 nights
What a wonderful place to land if you have to be in Tijuana for any type of medical reason. The hospitality is out of this world!
What a wonderful place to land if you have to be in Tijuana for any type of medical reason. The hospitality is out of this world!
8
Anna Karolina
last month
·
Stayed 2 nights
Spotless, comfortable room, great for a friends' getaway. Convenient location, all our destinations were a short Uber ride away.
Spotless, comfortable room, great for a friends' getaway. Convenient location, all our destinations were a short Uber ride away.
10
Nicholas
12 Aug 2026
·
Stayed 1 night
Such a beautiful hotel!! Very accommodating employees!! The 24hour room service was on point and geat food options!! Beautiful views!!!
Such a beautiful hotel!! Very accommodating employees!! The 24hour room service was on point and geat food options!! Beautiful views!!!
8
Margarita
5 Aug 2026
·
Stayed 1 night
The room was very clean and a good size. Because our room was near a busy street, our sleep was interrupted all night. It was very noisy. The bathroom and shower were very nice. The shampoo and conditioner provided seems watered down so bring your own. The staff was all very accommodating and helpful. No complaints with that. Also the complimentary breakfast had great options.
The room was very clean and a good size. Because our room was near a busy street, our sleep was interrupted all night. It was very noisy. The bathroom and shower were very nice. The shampoo and conditioner provided seems watered down so bring your own. The staff was all very accommodating and helpful. No complaints with that. Also the complimentary breakfast had great options.
10
Jonathan
3 Aug 2026
·
Stayed 1 night
Helpful staff, they were extra accommodating when I purchased the wrong date and found out during check in
Helpful staff, they were extra accommodating when I purchased the wrong date and found out during check in
FAQs about QUARTZ HOTEL & SPA
Is parking available at the property?
Parking is available on-site, provided by the hotel for guests who arrive by car. However, it is limited.
Is breakfast offered at the hotel?
Yes, a complimentary breakfast is offered to guests.
What are the check-in and check-out times?
Check-in is from 15:00 until 23:30, and check-out is at 12:30. Early or late check-in/check-out may be available upon request.
What accessibility features are available for guests with disabilities?
The property offers step-free entrances and wheelchair-accessible facilities, including public areas and rooms.
Where is the hotel located in relation to key landmarks?
The hotel is situated in the Zona Rio neighborhood, connected to a shopping center, and is close to attractions such as CREA Sports Field and Centro Cultural Tijuana.
Does the hotel have a swimming pool?
Yes, the property features an outdoor swimming pool, which is seasonal. Operational hours may vary.
Are children allowed at the hotel?
Yes, children are allowed at the property. The minimum age for children to stay for free is not specified.
Have a question?
Instant AI responses are based on hotel information
Prices for upcoming dates
September 2026
Su | Mo | Tu | We | Th | Fr | Sa |
|---|---|---|---|---|---|---|
October 2026
Su | Mo | Tu | We | Th | Fr | Sa |
|---|---|---|---|---|---|---|
Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-09-16: 203.36013363876344USD
- 2026-09-17: 211.9379373817444USD
- 2026-09-18: 246.35408352661133USD
- 2026-09-19: 206.55490340499878USD
- 2026-09-20: 185.23136877822876USD
- 2026-09-21: 190.57835729446413USD
- 2026-09-22: 202.37743069763184USD
- 2026-09-23: 213.84836430358888USD
- 2026-09-24: 201.66524385833742USD
- 2026-09-25: 203.3310590690613USD
- 2026-09-26: 204.12707174606325USD
- 2026-09-27: 184.8039025444031USD
- 2026-09-28: 191.52025074920655USD
- 2026-09-29: 190.14712537841797USD
- 2026-09-30: 192.14710547790528USD
- 2026-10-01: 202.24650755996706USD
- 2026-10-02: 202.3460091445923USD
- 2026-10-03: 200.09726632614135USD
- 2026-10-04: 200.09726632614135USD
- 2026-10-05: 200.09726632614135USD
- 2026-10-06: 200.05001139297485USD
- 2026-10-07: 200.09726632614135USD
- 2026-10-08: 200.09726632614135USD
- 2026-10-09: 202.79277668914796USD
- 2026-10-10: 200.09726632614135USD
- 2026-10-11: 198.4953275947571USD
- 2026-10-12: 200.09726632614135USD
- 2026-10-13: 200.09726632614135USD
- 2026-10-14: 200.09726632614135USD
- 2026-10-15: 200.09726632614135USD
- 2026-10-16: 200.09726632614135USD
- 2026-10-17: 200.09726632614135USD
- 2026-10-18: 203.5798217880249USD
- 2026-10-19: 204.17693638458252USD
- 2026-10-20: 201.3151580154419USD
- 2026-10-21: 206.4454534133911USD
- 2026-10-22: 206.4454534133911USD
- 2026-10-23: 206.78376930999755USD
- 2026-10-24: 200.09726632614135USD
- 2026-10-25: 203.5798217880249USD
- 2026-10-26: 206.4454534133911USD
- 2026-10-27: 203.5798217880249USD
- 2026-10-28: 203.5798217880249USD
- 2026-10-29: 207.76085USD
- 2026-10-30: 197.6594862602234USD
- 2026-10-31: 203.5798217880249USD
- 2026-11-01: 199.6384310836792USD
- 2026-11-02: 203.5798217880249USD
- 2026-11-03: 204.85602024993898USD
- 2026-11-04: 202.24650755996706USD
- 2026-11-05: 202.3460091445923USD
- 2026-11-06: 200.09726632614135USD
- 2026-11-07: 200.09726632614135USD
- 2026-11-08: 206.4454534133911USD
- 2026-11-09: 202.71178824920656USD
- 2026-11-10: 200.09726632614135USD
- 2026-11-11: 206.4454534133911USD
- 2026-11-12: 206.4454534133911USD
- 2026-11-13: 203.5798217880249USD
- 2026-11-14: 203.5798217880249USD
- 2026-11-15: 203.5798217880249USD
- 2026-11-16: 202.9384998336792USD
Check-in time starts at15:00Check-out time ends at12:30
Check-in must be done by someone who is at least 18 years old.
Front Desk Services
Front desk available, 24-hour
Children And Extra Bed Policy
Children of all ages are allowed to stay at the hotel.
Dining
Breakfast is provided. Featuring `Full English/Irish` cuisine.Breakfast serving hours are: 07:00 to 11:30 on every day;
Fees
The deposit will be charged once with a fixed amount.The deposit amount is 3647.76 MXN.The deposit will be refunded on the same day.
Popular amenities
Parking
Swimming pool
Business centre
Room service
Tour desk
Dry cleaning
General
Room service
Non-smoking rooms
Sauna
Hot tub/Jacuzzi
Steam room
Massage
Spa & wellness centre
Facial treatments
Activities
Swimming pool
Garden
Pool outdoor
Outdoor Furniture
Pool (Seasonal Outdoor)
Terrace
Fitness Center (nearby)
Services
Business centre
Tour desk
Dry cleaning
Housekeeping
Banquet facilities
Safe-deposit box
Luggage storage
Express check-in/check-out
Self laundry
24-Hour Front Desk
Parking
Parking
Parking (Limited)
Parking Onsite
Internet
Free wi-fi