Is parking available at the property?

Yes, free self-parking is available on-site.

Is breakfast offered at the hotel?

Yes, a complimentary on-the-go breakfast is served daily.

Does the hotel allow pets?

Yes, pets are allowed with a fee of USD 50 per pet, per night. A pet deposit of USD 50 per stay is also required. Service animals are exempt from fees.

What are the check-in and check-out times?

Check-in is from 3:00 PM to 1:30 AM, and check-out is by 11:00 AM. Early or late check-in/check-out may be available upon request and could incur additional charges.

What accessibility features are available for guests with disabilities?

The property features elevators and step-free entrances, making it accessible for guests with disabilities. Specific details about wheelchair-accessible facilities are not provided.

Where is the hotel located in relation to key landmarks?

The hotel is located 1.0 km from Baptist Memorial Hospital Crittenden and within a 10-minute drive of Beale Street and the Mississippi River. It is approximately 28.3 km from Memphis International Airport.

Does the hotel have a swimming pool?

Yes, the hotel features an indoor pool, which is accessible from 8:00 AM to 10:00 PM.

avid hotel West Memphis by IHG

What guests think

At avid hotel West Memphis by IHG, guests consistently praise the clean, modern feel and comfortable beds, while noting compact rooms and occasional noise from thin walls; breakfast feedback varies from good and convenient to limited or poorly replenished.

Staff are frequently described as friendly with smooth check-ins, though a few reviews mention rude interactions, billing errors, or slow responses. Location is a strong point near I-40 and dining, with many guests feeling safe and finding ample parking. Facilities like the pool, gym, guest laundry, and 24-hour lobby coffee stand out, but there were isolated issues such as an out-of-service elevator and disruptive behavior in the pool area. Overall, expect a clean, modern, budget-friendly stopover with small rooms and variable breakfast.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Guests highlight the pool and gym, guest laundry, ample parking, and 24-hour lobby coffee; some also mention a water bottle filling station. Downsides include an elevator out of service and occasional disruptive behavior in the pool area.

Related guest reviews

8

Judy

18 Jun 2025

·

Stayed 1 night

They don’t know anything about imputing my IHG member number, gave me a room right next to the elevator . Was clean, new, but I can see how this combination of Avid and Candlewood suites would be going down quickly, already only one elevator working.

10

cora

18 Mar 2025

·

Stayed 1 night

we booked 1 night stay but liked the hotel and area so much we stayed another day.The room was clean and the staff was extremely friendly.It had a great pool and fitness center.They offered free filtered water and free laundry.It was a very nice quiet area and had a great breakfast.

8

Cori

21 Jun 2025

·

Stayed 1 night

I liked how clean it felt and the breakfast was good. The area felt safe. The only complaints I have arethe walls are thin and with no carpet you can hear the guests in other rooms. Also my kids were unable to go to the pool because there were a group of guys drinking and using the grill. They were getting a little drunk and cursing so we just avoided the area. Other than that the hotel was very nice.

8

Tammy

14 Jun 2025

·

Stayed 1 night

It was good except the drunk men in the pool area while trying to allow my child and teenage niece to swim. They made all of us feel uncomfortable and one man kept trying to talk to us while falling over drunk.

10

Barbara

11 Nov 2025

·

Stayed 1 night

Safe and plenty of parking available. The breakfast was good. Not a big variety but tasted good. Coffee was really good.

10

Stuart

3 Aug 2025

·

Stayed 1 night

Newer Hotel, love that they have a water bottle filling station and 24hr Brew your own coffee machines.

10

Angela

9 May 2025

·

Stayed 1 night

Very convenient. Safe environment. Clean rooms. Includes a hot breakfast and 24-hour coffee plus free laundry service. Excellent.

10

Lydia

10 Aug 2025

·

Stayed 1 night

Hotel was conveniently located along I40. Still look like a new hotel. I really like the coffee offered in the lobby for 24 hours with different flavors of creamers. Not a very spacious room but had comfortable bed and pillows with a mini fridge. They said they serve breakfast until 10:00 a.m. but at 9:15 there was no hot food and did not plan on fixing anything. I like it and will stay again. Affordable. It’s worth it.

10

kristal

8 Sept 2025

·

Stayed 1 night

One of the cleanest places I've stayed. From the outside and all throughout the hotel, guest laundry, pool and gym. Staff was very pleasant as well.

10

Karen Renee

13 Oct 2025

·

Stayed 1 night

Refreshing hotel with clean design, great amenities, kind staff and easy parking.

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Cleanliness

Cleanliness is praised across many stays, with rooms and common areas often described as very clean. However, a few reviews note missed spots such as showers, towels or linens, and one report of damp bedding due to humidity.

Related guest reviews

8

Erin

9 Oct 2025

·

Stayed 1 night

Very clean and modern upon walking in! Was impressed by the room at first. Few things that my husband and I notice were a couple maintenance issues. Toilet seat wasn’t screwed fully, the hallway light near the bathroom was flickering and almost out, the door to the shower was loose as we could hear it rattle as we opened as well as some bundled dry hair glob folded into one of the towels. Other than those things it was an okay night stay. Breakfast was good, easy find to room and a good parking lot and access to highway.

6

Marcella

4 Apr 2025

·

Stayed 1 night

One of the bed sheets had a spot on it & the bathroom sink had hair strands on it as if someone had just brushed their hair. Room decor was nice hotel decor was nice. Older black lady at front desk was rude & not very welcoming.

10

Barry

31 Oct 2025

·

Stayed 1 night

Very clean, quiet, comfortable

6

Finn

13 Aug 2025

·

Stayed 1 night

The hotel is overall very new and modern, with stylish furnishings and good amenities. Unfortunately, the shower was not clean upon arrival and the bed sheet also had stains, which spoiled the first impression a bit. Apart from that, the rest of the stay was pleasant.

10

Susan

22 Nov 2025

·

Stayed 1 night

Room was clean, bed very comfortable. The new design works.

10

Mark

7 Jul 2025

·

Stayed 1 night

Beautiful, clean and so comfortable!

4

Andrea

1 Aug 2025

·

Stayed 1 night

The room was 100% humidity and the linens were all wet as if straight out of the washer. The bed was hard and moist so it was not the best nights sleep.

10

Barbara

12 Oct 2025

·

Stayed 1 night

Front desk person was friendly. Check in was quick. Room was clean but the shower could have been cleaned better. Breakfast didn’t start until 7:00 and we needed to leave at 6:00 so we missed it.

8

Deitra D

24 Oct 2025

·

Stayed 2 nights

Breakfast was disappointing. The floor of the hotel room felt dirty. Otherwise, the hotel was fine.

10

kristal

8 Sept 2025

·

Stayed 1 night

One of the cleanest places I've stayed. From the outside and all throughout the hotel, guest laundry, pool and gym. Staff was very pleasant as well.

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AI-generated summary based on recent guest reviews

Rooms

Rooms feel modern with very comfortable beds, but several guests found them compact with limited in-room amenities (e.g., no microwave or coffee maker) and some maintenance quirks. A few mention thin walls, low water pressure, or minor equipment issues like the TV.

Related guest reviews

8

Erin

9 Oct 2025

·

Stayed 1 night

Very clean and modern upon walking in! Was impressed by the room at first. Few things that my husband and I notice were a couple maintenance issues. Toilet seat wasn’t screwed fully, the hallway light near the bathroom was flickering and almost out, the door to the shower was loose as we could hear it rattle as we opened as well as some bundled dry hair glob folded into one of the towels. Other than those things it was an okay night stay. Breakfast was good, easy find to room and a good parking lot and access to highway.

6

William

21 Jul 2025

·

Stayed 1 night

When I got to my room, the TV was not working properly, called the front desk, but it took a long time for someone to check it out, by then I was ready for bed

10

jesse

9 Jul 2025

·

Stayed 1 night

Easy check in, and the staff was so nice. Plenty of carts to take bags to room. The room and hotel was updated and clean. Clean beds, had an iron, hair dryer, and a nice tv. Easy to check out, and convenient to pull my car up and load my bags.

8

Sandra

11 Jun 2025

·

Stayed 1 night

Very nice room. Minimal extras like no glasses for water in room and only one chair.

8

Cori

21 Jun 2025

·

Stayed 1 night

I liked how clean it felt and the breakfast was good. The area felt safe. The only complaints I have arethe walls are thin and with no carpet you can hear the guests in other rooms. Also my kids were unable to go to the pool because there were a group of guys drinking and using the grill. They were getting a little drunk and cursing so we just avoided the area. Other than that the hotel was very nice.

4

Andrea

1 Aug 2025

·

Stayed 1 night

The room was 100% humidity and the linens were all wet as if straight out of the washer. The bed was hard and moist so it was not the best nights sleep.

10

John

18 Aug 2025

·

Stayed 1 night

Room was clean and comfortable. Breakfast had good options. Staff was very friendly. The only negative, and it wasn't that bad, was the low water pressure in the shower. Otherwise we would highly recommend it.

8

Quinterio

26 May 2025

·

Stayed 3 nights

Nice newer hotel with relatively thin walls. Convenient location to the highway. But the Avid side doesn't include a microwave in the room.

10

Reginal

17 Nov 2025

·

Stayed 3 nights

Room was clean. The room was a little small. But the bed was comfortable

8

Jim

17 Aug 2025

·

Stayed 1 night

The rooms are small European stule, no coffee maker in room, shower pressure was low, La Quinta across the road has much larger rooms, the breakfast at Avid was horrible, La Quinta had a much better breakfast, although their coffee at Avid was fresh ground. I wouldn’t stay there again I would stay at the La Quinta across the street.

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AI-generated summary based on recent guest reviews

Service

Service is generally friendly with smooth, quick check-ins and helpful front-desk staff. A small number of reviews cite rude interactions, billing errors, or slow response to issues.

Related guest reviews

6

William

21 Jul 2025

·

Stayed 1 night

When I got to my room, the TV was not working properly, called the front desk, but it took a long time for someone to check it out, by then I was ready for bed

10

Moriah

9 Nov 2025

·

Stayed 1 night

Clean spacious room and excellent breakfast! Front desk attendant was great, gave excellent dinner recommendation.

10

Jeff

22 Oct 2025

·

Stayed 1 night

It was great. Room was quiet, the bed was really comfortable, breakfast was good and the check-in was fast and easy. We will stay again.

10

Cheryl

30 May 2025

·

Stayed 1 night

This is a lovely hotel, inside and out. Smooth and kind check-in by the front desk agent. Room is clean, updated and the bed comfortable (this coming from Gold Elite with Marriott. Love my Marriott beds). TV has plenty of options. Leaving too early to experience breakfast. Would definitely stay here again.

4

Rose

22 Aug 2025

·

Stayed 1 night

Charged twice and it took 3 days to clear up the error

10

Johnny L

2 Aug 2025

·

Stayed 1 night

The staff was excellent making sure that our stay was memorable occasion. Exceptional in all areas.

8

Stephanie

27 Oct 2025

·

Stayed 1 night

Customer service was great until Sunday, October 26th. A person who identified herself as Lori Lucas, the manager, was difficult, rude, and snappy. Made up policies and had absolutely nothing to collaborate her policies.

8

Mary

23 May 2025

·

Stayed 1 night

The staff who checked us in was not friendly at all. She was even sitting in the dark which made the hotel seem completely unwelcoming and a bit scary. The first room she gave us was FREEZING and we could not get the air-conditioning to shut off. We returned to the front desk and she gave us another room which was much better. The morning staff was MUCH friendlier and very helpful!

10

Mark

31 May 2025

·

Stayed 1 night

Great check in, young lady at the front desk was amazing. Hotel is amazing, I'll be staying here on all my trips through.

10

Yentl

13 Jul 2025

·

Stayed 2 nights

Unfortunately my family and I had to come for a funeral! And this was a last minute booking! From entering the door to checking out early! Superb service from front desk to housekeeping clean and cozy! Easy to find and location was amazing! I from Marion AR but just so convenient to get to store restaurant and funeral service! Definitely staying again

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Location

Convenient for road-trippers near I-40 with easy access to downtown Memphis, the airport, and nearby dining; many guests felt safe and found parking straightforward. Some note ongoing construction in the developing area.

Related guest reviews

10

Shawndus

16 Jul 2025

·

Stayed 1 night

It was close to Cracker Barrel and right off the interstate.

10

Phillip

22 May 2025

·

Stayed 1 night

Very nice hotel at a reasonable price. We had a flight out of Memphis Intl and stayed here the night before. 18 minutes to the airport. Nice neighborhood, great front desk staff, rooms clean, everything worked, good ambiance. All in all a great middle of the road motel.

10

Jodi

2 May 2025

·

Stayed 2 nights

The price was great, the building was clean and well kept. It was a great location away from all the business of Memphis yet close enough for visiting Graceland. The staff were super helpful and kind.

8

jamey

12 Apr 2025

·

Stayed 1 night

Hotel was brand new. They are still building hotels around it so construction is going on. It will be a grear area once everything is done being built.

10

Katie

22 Jun 2025

·

Stayed 1 night

Clean, nicest staff, felt safe and a great value

10

Angela

9 May 2025

·

Stayed 1 night

Very convenient. Safe environment. Clean rooms. Includes a hot breakfast and 24-hour coffee plus free laundry service. Excellent.

10

LAURA

20 Apr 2025

·

Stayed 1 night

Friendly and helpful staff, very clean and convenient to interstate, with a QT gas station and Cracker Barrel within walking distance.

10

Lydia

10 Aug 2025

·

Stayed 1 night

Hotel was conveniently located along I40. Still look like a new hotel. I really like the coffee offered in the lobby for 24 hours with different flavors of creamers. Not a very spacious room but had comfortable bed and pillows with a mini fridge. They said they serve breakfast until 10:00 a.m. but at 9:15 there was no hot food and did not plan on fixing anything. I like it and will stay again. Affordable. It’s worth it.

10

John

27 Jun 2025

·

Stayed 1 night

Lovely, clean, safe, convenient, comfortable experience that met my needs and expectations for an overnight stay on a cross-country trip!

10

Russell

12 Apr 2025

·

Stayed 1 night

Very clean and quiet. Beds were comfortable and rooms were clean and updated. Often staying at roadside hotels feels like you have to sacrifice some comfort and cleanliness in order to save a few bucks but that wasn’t the case here. Very pleasantly surprised. Great affordable option and easy access to downtown Memphis. Would stay here for sure if we ever travel this way again.

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AI-generated summary based on recent guest reviews

Dining

Breakfast feedback is mixed: several guests enjoyed it and the fresh coffee, while others found the selection limited, hot items unavailable or not replenished, and quality inconsistent. Start times may not suit early departures.

Related guest reviews

10

Gustavo

29 May 2025

·

Stayed 1 night

A pleasant stay on our road trip, good and peaceful night. Breakfast was very good and a balanced variety.

10

Moriah

9 Nov 2025

·

Stayed 1 night

Clean spacious room and excellent breakfast! Front desk attendant was great, gave excellent dinner recommendation.

10

Jeff

22 Oct 2025

·

Stayed 1 night

It was great. Room was quiet, the bed was really comfortable, breakfast was good and the check-in was fast and easy. We will stay again.

10

Dorothy

5 Apr 2025

·

Stayed 1 night

Two Couples stayed for one night on our way through. The room was nice and comfortable. Breakfast was the typical hotel breakfast. Oatmeal was a little too runny for me and I am not a fan of the powdered eggs that the hotels seem to be serving these days.

10

John

29 Jul 2025

·

Stayed 1 night

We have found the Avid brand to be a reliable good value. The floors are tiled, not carpeted, which we like. Breakfast options include oatmeal, yogurt, and bagels, as well as a limited hot offering. The price is right. The hotel is clean. The staff is very pleasant. The pillows are great.

10

Barbara

11 Nov 2025

·

Stayed 1 night

Safe and plenty of parking available. The breakfast was good. Not a big variety but tasted good. Coffee was really good.

10

Barbara

12 Oct 2025

·

Stayed 1 night

Front desk person was friendly. Check in was quick. Room was clean but the shower could have been cleaned better. Breakfast didn’t start until 7:00 and we needed to leave at 6:00 so we missed it.

10

Lydia

10 Aug 2025

·

Stayed 1 night

Hotel was conveniently located along I40. Still look like a new hotel. I really like the coffee offered in the lobby for 24 hours with different flavors of creamers. Not a very spacious room but had comfortable bed and pillows with a mini fridge. They said they serve breakfast until 10:00 a.m. but at 9:15 there was no hot food and did not plan on fixing anything. I like it and will stay again. Affordable. It’s worth it.

8

Jim

17 Aug 2025

·

Stayed 1 night

The rooms are small European stule, no coffee maker in room, shower pressure was low, La Quinta across the road has much larger rooms, the breakfast at Avid was horrible, La Quinta had a much better breakfast, although their coffee at Avid was fresh ground. I wouldn’t stay there again I would stay at the La Quinta across the street.

8

Barbara

2 Aug 2025

·

Stayed 1 night

Everything was good, except the breakfast. They ran out of yogurt, the oatmeal was watery and non edible and the buffet area was not picked up or tables cleaned. I was informed they had some problems earlier in the morning and recieved an apology.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1	2	3	4	5	6	7
8 $75	9 $104	10 $119	11 $111	12 $100	13 $100	14 $101
15 $90	16 $118	17 $123	18 $120	19 $116	20 $108	21 $104
22 $91	23 $91	24 $95	25 $94	26 $107	27 $130	28 $116
29 $86	30 $99

Su	Mo	Tu	We	Th	Fr	Sa
		1 $94	2 $94	3 $86	4 $139	5 $116
6 $72	7 $77	8 $81	9 $72	10 $95	11 $82	12 $84
13 $71	14 $114	15 $102	16 $125	17 $79	18 $111	19 $106
20 $72	21 $80	22 $81	23 $97	24 $120	25 $75	26 $106
27 $73	28 $106	29 $83	30 $84	31 $84

avid hotel West Memphis by IHG

About this property

Location

Room options

Room, 2 Queen Beds, Mobility Accessible (Communications, Roll-In Shower)

Standard Room

Standard Room, 2 Queen Beds

Standard Room, 1 King Bed

Standard Room, 2 Queen Beds, Accessible Bathtub (Communications)

Standard Room, 2 Queen Beds, Mobility Accessible (Roll-In Shower)

Standard Room, 1 King Bed, Accessible Bathtub (Communications)

Guest reviews of avid hotel West Memphis by IHG

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about avid hotel West Memphis by IHG

Prices for upcoming dates