Hampton Inn & Suites Charlotte/Pineville
US$101
/ night
Avg. for September
Select dates to see prices and availability
US$101
/ night
Avg. for September
Monthly average prices
Nightly prices at Hampton Inn & Suites Charlotte/Pineville average US$78 in the cheapest month (December) and US$108 in the most expensive month (July), based on the last 12 months.
| Month | Average price |
|---|---|
| January | US$90 |
| February | US$99 |
| March | US$100 |
| April | US$99 |
| May | US$100 |
| June | US$102 |
| July | US$108 |
| August | US$95 |
| September | US$101 |
| October | US$101 |
| November | US$90 |
| December | US$78 |
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F
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A
M
J
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A
Sept · US$101
S
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Most expensive: July (~US$108)
Cheapest: December (~US$78)
About this property
Enjoy a refreshing stay with a swimming pool, free breakfast, and fitness center in Pineville, Charlotte.
Location
Located in Pineville, Hampton Inn & Suites Charlotte/Pineville is in the business district and near a train station. Travelers eager for a bit of culture can stop by NASCAR Hall of Fame, while those who have shopping on the agenda may want to visit Carolina Place and SouthPark Mall. Check out an event or a game at Bank of America Stadium, and consider making time for Carowinds Theme Park, a top attraction not to be missed. Break out the clubs and hit the links with a golf course nearby, or seek out an adventure with hiking/biking trails, ziplining, and rock climbing.
Non-smoking rooms
Elevator/Lift
Dry cleaning
Housekeeping
Banquet facilities
Safe-deposit box
Location
401 Towne Centre Blvd., Charlotte, North Carolina, United States of America
Room options
2
Queen Room
Room details
1 Large Double Bed
302 ft²
Air ConditioningHeatingRefrigerator
3
King Suite Mobility and Hearing Access
Room details
1 Extra-Large Double Bed
and 1 Sofa Bed
Sleeps 2
151 ft²
Air ConditioningHeatingRefrigerator
3
King Room with Accessible Tub Mobility and Hearing Access
Room details
1 Extra-Large Double Bed
Sleeps 2
302 ft²
Air ConditioningHeatingRefrigerator
3
King Suite
Room details
1 Extra-Large Double Bed
Sleeps 8
151 ft²
Air ConditioningHeatingKitchenette
3
1 King Mobility Hearing Access Roll-In Shower Suite
Room details
1 Extra-Large Double Bed
and 1 Sofa Bed
Sleeps 2
485 ft²
Air ConditioningHeatingMicrowave
3
Room with Two Queen Beds
Room details
2 Large Double Beds
Sleeps 4
151 ft²
Air ConditioningHeatingRefrigerator
4
Queen Suite
Room details
2 Large Double Beds
Sleeps 8
151 ft²
Air ConditioningHeatingKitchenette
3
1 King Mobiltiy Access Roll in Shower Nosmok
Room details
1 Extra-Large Double Bed
Sleeps 2
323 ft²
Air ConditioningHeatingRefrigerator
3
King Room with King Bed
Room details
1 Extra-Large Double Bed
Sleeps 6
151 ft²
Air ConditioningHeatingRefrigerator
Guest reviews
8.3
Very good
Based on 442 verified reviews
Who stays here?
Business
28%
Couple
20%
Family
41%
Group
3%
Solo
5%
What guests think
AI-generated summary based on recent guest reviews
Travelers report a mixed experience at Hampton Inn & Suites Charlotte/Pineville, with friendly staff and a convenient location, but recurring issues with dated rooms, inconsistent cleanliness, and facility limitations such as a frequently closed pool.
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What guests think
Travelers report a mixed experience at Hampton Inn & Suites Charlotte/Pineville, with friendly staff and a convenient location, but recurring issues with dated rooms, inconsistent cleanliness, and facility limitations such as a frequently closed pool.
Service ranges from standout help with problems to frustrating reservation mix-ups and slow responses. Rooms vary widely: some suites are spacious and quiet, while others feel small or worn, with noisy AC, sliding bathroom doors, limited closet space, and periodic maintenance issues. Breakfast often satisfies with hot options, yet several guests found selections limited or poorly maintained. Expect a convenient base near attractions, but verify current amenities and room condition before arrival.
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AI-generated summary based on recent guest reviews
Facilities
Pool was often closed or under renovation, though some guests were allowed to use the sister hotel’s pool. A few noted dated common areas, elevator or parking issues, and security concerns in the lot.
Related guest reviews
2
Joe
11 May 2024
·
Stayed 1 night
Woke up at 345am to my truck alarm going off. Looked out the 4th floor window to see a car behind my truck and an individual entering my truck through the rear passenger window. Called 911 and gave descriptions and went downstairs. Guys working the desk had no idea anything was going on. Met police and got report - my truck was the last one of five that was hit in this parking lot. Seemed like common practice based on reactions. Front desk workers gave me assistant GM number to call in the morning. Got a sorry response with no offer of discount/refund/credit even though I was only at the hotel for 4 total hours since I left after officer was finished with my info. If you value your windows, I would avoid this area. They need to invest in some parking lot monitoring overnight. They apparently had the cameras, so should have them on the screen during overnight hours.
Woke up at 345am to my truck alarm going off. Looked out the 4th floor window to see a car behind my truck and an individual entering my truck through the rear passenger window. Called 911 and gave descriptions and went downstairs. Guys working the desk had no idea anything was going on. Met police and got report - my truck was the last one of five that was hit in this parking lot. Seemed like common practice based on reactions. Front desk workers gave me assistant GM number to call in the morning. Got a sorry response with no offer of discount/refund/credit even though I was only at the hotel for 4 total hours since I left after officer was finished with my info. If you value your windows, I would avoid this area. They need to invest in some parking lot monitoring overnight. They apparently had the cameras, so should have them on the screen during overnight hours.
10
Mary
23 Mar 2025
·
Stayed 2 nights
Nice fitness room!
Nice fitness room!
8
Zachariah
23 Jun 2024
·
Stayed 1 night
Really disappointed the pool was not in operation. It was not mentioned during my booking. Thankfully the sister hotel was sharing their pool with Hampton inn and and suites.
Really disappointed the pool was not in operation. It was not mentioned during my booking. Thankfully the sister hotel was sharing their pool with Hampton inn and and suites.
6
Joseph
21 Jun 2024
·
Stayed 2 nights
The stay was great. The only issue was that the pool was out of service. In the summer that is one amenities for choosing a hotel. The reason given was that was an outdoor pool.
The stay was great. The only issue was that the pool was out of service. In the summer that is one amenities for choosing a hotel. The reason given was that was an outdoor pool.
8
Brian
24 Jun 2024
·
Stayed 1 night
Booked my King bed room via Hotels.com. At check in, the room type was unavailable. Only King suites at higher rate available. You better update your availability with Hotels.com or offer the next category room at the same price. Also, pool closed and it was 95 degrees!
Booked my King bed room via Hotels.com. At check in, the room type was unavailable. Only King suites at higher rate available. You better update your availability with Hotels.com or offer the next category room at the same price. Also, pool closed and it was 95 degrees!
8
GRACELYN
28 Jun 2025
·
Stayed 2 nights
We enjoyed our stay but the only thing was the pool says closed when it wasn’t supposed to and my family were bump about it so we couldn’t swim as it was hot and we’re done doing other things around the area.
We enjoyed our stay but the only thing was the pool says closed when it wasn’t supposed to and my family were bump about it so we couldn’t swim as it was hot and we’re done doing other things around the area.
4
Leonard
22 Jun 2024
·
Stayed 1 night
Went to breakfast at 9:30 and no waffle batter, fruit or yogurt. Had to ask for orange juice. The pool was closed and garbage can overflowing. Elevator button on 3rd floor didn’t light up to know if elevator was called. Just not up to our typical standards for a Hampton Inn.
Went to breakfast at 9:30 and no waffle batter, fruit or yogurt. Had to ask for orange juice. The pool was closed and garbage can overflowing. Elevator button on 3rd floor didn’t light up to know if elevator was called. Just not up to our typical standards for a Hampton Inn.
4
Ellis
31 Jul 2023
·
Stayed 2 nights
They location was great. Plenty of places to eat near by and things to do. The hotel is being renovated and maybe it will look nice once complete but there where stains on the walls in my room and it had a awkward smell. Also, the pool was closed.
They location was great. Plenty of places to eat near by and things to do. The hotel is being renovated and maybe it will look nice once complete but there where stains on the walls in my room and it had a awkward smell. Also, the pool was closed.
4
Kelly
24 Nov 2024
·
Stayed 1 night
We have stayed here several times in the past. It has gone way downhill on all levels. The room was ok but all common areas were filthy. The clientele was shady at best. The smell of marijuana and cigarettes was overwhelming in common areas. I waited over 10 minutes for someone to show up to check me in. Breakfast was ok but area was filthy. Coffee 24:7 is nice. Several cars of our team members were broken into at neighbor hotel. Pick another location.
We have stayed here several times in the past. It has gone way downhill on all levels. The room was ok but all common areas were filthy. The clientele was shady at best. The smell of marijuana and cigarettes was overwhelming in common areas. I waited over 10 minutes for someone to show up to check me in. Breakfast was ok but area was filthy. Coffee 24:7 is nice. Several cars of our team members were broken into at neighbor hotel. Pick another location.
8
Mary
20 Jun 2024
·
Stayed 3 nights
In Charlotte for son's 2 day sport's camp and then a day at Carowinds. Loved having the suite with 2 double beds in one room and a TV/couch/kitchen table and fridge/sink in the other room. Spacious. Dated, needs some maintenance around door frame, but the price was right. Ok breakfast. Kids loved making their own waffles. Great location, near freeway, lots of restaurant options and Carowinds. Staff was great, even allowing for an early check-in. Their pool was closed, but they let us swim at the Hilton Garden Inn next door... and that worked great.
In Charlotte for son's 2 day sport's camp and then a day at Carowinds. Loved having the suite with 2 double beds in one room and a TV/couch/kitchen table and fridge/sink in the other room. Spacious. Dated, needs some maintenance around door frame, but the price was right. Ok breakfast. Kids loved making their own waffles. Great location, near freeway, lots of restaurant options and Carowinds. Staff was great, even allowing for an early check-in. Their pool was closed, but they let us swim at the Hilton Garden Inn next door... and that worked great.
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AI-generated summary based on recent guest reviews
Cleanliness
Cleanliness is inconsistent: many guests found rooms and public areas clean, but numerous reports cite pests (ants, roaches, occasional bed bugs), odors, sticky surfaces, and dirty hallways/elevators. Housekeeping and upkeep varied by stay.
Related guest reviews
6
Robert
6 Jun 2024
·
Stayed 6 nights
Areas of the room did not appear to have been cleaned, large bug was also found in the room. We ended up having to switch hotels after the first night there which we were grateful to the front desk staff for facilitating for us.
Areas of the room did not appear to have been cleaned, large bug was also found in the room. We ended up having to switch hotels after the first night there which we were grateful to the front desk staff for facilitating for us.
6
Brian
29 Jul 2024
·
Stayed 2 nights
Small rooms and average to below cleanliness.
Small rooms and average to below cleanliness.
6
Ron
24 Nov 2023
·
Stayed 1 night
Bathroom sink drained poorly. Metal bed frame pcs approximately 1”x 3” lg stuck out under the bed in 3 places. Very sharp edges. Covered from View by dust ruffle. Roaches viewed. Brought this info to manager on duty at checkout. Less than sincere apology
Bathroom sink drained poorly. Metal bed frame pcs approximately 1”x 3” lg stuck out under the bed in 3 places. Very sharp edges. Covered from View by dust ruffle. Roaches viewed. Brought this info to manager on duty at checkout. Less than sincere apology
4
Cecil
10 Aug 2023
·
Stayed 3 nights
Dirty towel found upon entering room and 2 feet of carpet Wet in front of air conditioning unit… Relocated to different room where we shared beds And room with ANTS
Dirty towel found upon entering room and 2 feet of carpet Wet in front of air conditioning unit… Relocated to different room where we shared beds And room with ANTS
4
Haliyah
17 Oct 2024
·
Stayed 1 night
the property was nice but me & my guest had bed bugs bites on our bodies after the stay here
the property was nice but me & my guest had bed bugs bites on our bodies after the stay here
4
Alisha
8 May 2025
·
Stayed 1 night
The room smelled like urine and animals. The door had clearly been broken into (broken wood/trim). Carpet was torn/ripped in places. The bed smelled like animals.
The room smelled like urine and animals. The door had clearly been broken into (broken wood/trim). Carpet was torn/ripped in places. The bed smelled like animals.
8
Jocelyn
1 Nov 2025
·
Stayed 3 nights
The room was very clean and so was the rest of the hotel. The staff was welcoming and friendly. The hot breakfast was good, bacon, sausage, eggs, waffle maker along with other offerings was excellent. I would definitely stay at this hotel again.
The room was very clean and so was the rest of the hotel. The staff was welcoming and friendly. The hot breakfast was good, bacon, sausage, eggs, waffle maker along with other offerings was excellent. I would definitely stay at this hotel again.
2
Marianne
21 May 2025
·
Stayed 2 nights
Room has an odor, carpet damp, bathroom floor slimy, toilet handle broken and has to lift lid to flush No conditioner in bottle.
Room has an odor, carpet damp, bathroom floor slimy, toilet handle broken and has to lift lid to flush No conditioner in bottle.
2
Peter
16 Jul 2025
·
Stayed 5 nights
On the second night, we found bugs in our bed, and we were moved to another room. Two mornings later we found a bed bug walking across the bed in that room. We were treated very well as we checked out early, but the hotel is obviously lacking what Hampton Inn usually provide by way of cleanliness. The hallway carpets looked like the had not been vacuumed in weeks. I will give them credit for quickly refunding our money.
On the second night, we found bugs in our bed, and we were moved to another room. Two mornings later we found a bed bug walking across the bed in that room. We were treated very well as we checked out early, but the hotel is obviously lacking what Hampton Inn usually provide by way of cleanliness. The hallway carpets looked like the had not been vacuumed in weeks. I will give them credit for quickly refunding our money.
6
MONICA
16 Mar 2025
·
Stayed 1 night
Bathrooms were dirty. Walls had soap scum.
Bathrooms were dirty. Walls had soap scum.
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AI-generated summary based on recent guest reviews
Rooms
Rooms feel dated for many, with noisy AC, worn furniture, sliding/barn bathroom doors, limited closet space, and intermittent maintenance issues. Some suites are spacious and quiet, but comfort and room size vary, and several guests found beds uncomfortable.
Related guest reviews
10
Dura Wayne
22 Jun 2025
·
Stayed 3 nights
Noisy ac unit
Noisy ac unit
10
Taylor
16 Jun 2025
·
Stayed 1 night
We loved it. Plenty of room, comfy, will return.
We loved it. Plenty of room, comfy, will return.
6
linda
13 Jun 2025
·
Stayed 3 nights
We had stayed here last year. Our daughter lives very close. The first room we had smelled strongly of “carry out”. We requested a new room and were moved. The room itself had broken lamps and the coffee maker had a mismatched carafe, so unusable. The rooms seem to be in need of some TLC.
We had stayed here last year. Our daughter lives very close. The first room we had smelled strongly of “carry out”. We requested a new room and were moved. The room itself had broken lamps and the coffee maker had a mismatched carafe, so unusable. The rooms seem to be in need of some TLC.
6
dawn
6 Jan 2024
·
Stayed 1 night
Nice lobby. Room was subpar. Bathroom door was a sliding door that barely moved. Beds were uncomfortable and made very loud creaking noises when you moved around. Only ever use Hampton Inn & Suites but going to have to look elsewhere
Nice lobby. Room was subpar. Bathroom door was a sliding door that barely moved. Beds were uncomfortable and made very loud creaking noises when you moved around. Only ever use Hampton Inn & Suites but going to have to look elsewhere
10
Denise
9 Apr 2025
·
Stayed 2 nights
Staff was very pleasant. Not crazy about barn doors on bathrooms but I get that they are trendy.
Staff was very pleasant. Not crazy about barn doors on bathrooms but I get that they are trendy.
6
Deborah
1 Oct 2024
·
Stayed 2 nights
Front desk was very nice upon check in and out. Older property in need of repairs. Bed was nice. Room was crammed tight with furniture, not a lot of other room. Not a normal closet, just hooks on a wall. Breakfast was okay, kitchen staff very pleasant. We asked for our room to be cleaned but it was not during our 2 day stay.
Front desk was very nice upon check in and out. Older property in need of repairs. Bed was nice. Room was crammed tight with furniture, not a lot of other room. Not a normal closet, just hooks on a wall. Breakfast was okay, kitchen staff very pleasant. We asked for our room to be cleaned but it was not during our 2 day stay.
8
Desiree
29 Jun 2025
·
Stayed 3 nights
Pretty good hotel, nice for a stay with family. I would say it’s average, the staff is very helpful. The rooms are a little outdated but it didn’t really impact our stay. Beds were comfortable and parking was easy. Rooms were also quiet and breakfast was
Pretty good hotel, nice for a stay with family. I would say it’s average, the staff is very helpful. The rooms are a little outdated but it didn’t really impact our stay. Beds were comfortable and parking was easy. Rooms were also quiet and breakfast was
6
Nashonda
17 Oct 2024
·
Stayed 1 night
The rooms were smaller than picture shown
The rooms were smaller than picture shown
8
Hartmut
22 Dec 2022
·
Stayed 19,345 nights
Reception was ok. Room was clean, bathroom newly renovated and was excellent, nice fixtures and great shower. Breakfast was very good and freshly prepared. Great selection of items from oatmeal to fried potatoes and fresh fruits.
Reception was ok. Room was clean, bathroom newly renovated and was excellent, nice fixtures and great shower. Breakfast was very good and freshly prepared. Great selection of items from oatmeal to fried potatoes and fresh fruits.
8
Leanne
4 Oct 2025
·
Stayed 1 night
Excellent and professional staff. Rooms need updating and furniture a little worn.
Excellent and professional staff. Rooms need updating and furniture a little worn.
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AI-generated summary based on recent guest reviews
Service
Staff are frequently described as friendly and helpful, with several examples of going above and beyond. Yet service can be inconsistent, including reservation mishaps, slow follow-up or maintenance, housekeeping only on request, and occasional rude or unprofessional interactions.
Related guest reviews
2
NAWASSA
25 Jul 2024
·
Stayed 1 night
When I arrived the desk clerk was nice. Got to my room and put my shoes down and hit my leg and a metal pole that was sticking out of the bed. Then lift the covers and there was dried blood everywhere. Went to see if they had another room the door handle fell off. Explain to the desk clerk he had the nerve to tell me nothing was available and he couldn’t assist me. I asked for a refund he stated “take my azz up stairs and get in the bed.” I politely grab my bags and proceeded to leave. Upon leaving they were breaking into cars outside
When I arrived the desk clerk was nice. Got to my room and put my shoes down and hit my leg and a metal pole that was sticking out of the bed. Then lift the covers and there was dried blood everywhere. Went to see if they had another room the door handle fell off. Explain to the desk clerk he had the nerve to tell me nothing was available and he couldn’t assist me. I asked for a refund he stated “take my azz up stairs and get in the bed.” I politely grab my bags and proceeded to leave. Upon leaving they were breaking into cars outside
10
Eustis
15 Oct 2024
·
Stayed 2 nights
Mysteriously, our expedia reservation was cancelled the last time we visited Pineville. The staff on duty went above and beyond to help us resolve the situation. This was the third time we have visited the Hampton and I would recommend it to anyone that is in the area visiting!
Mysteriously, our expedia reservation was cancelled the last time we visited Pineville. The staff on duty went above and beyond to help us resolve the situation. This was the third time we have visited the Hampton and I would recommend it to anyone that is in the area visiting!
10
Brittny
19 Oct 2024
·
Stayed 1 night
I gave this property a 5 star only because of the staff that we encountered. We arrived after (driving for 3 hours) spending the evening going to carowinds/scarowinds. When we arrived we were informed they were at capacity. The AGM went above and beyond to get us into 2 rooms. We arrived at 1215a and got into one of the 2 replacement rooms at 130a and finally into the 2nd replacement room at 230a. The maintenance man and a housekeeper got to work to get these 2 rooms together for us. We originally had a room with 2 queen beds and were put into 2 king single rooms to let us lay our head down. Our teens' room was fine, ours was definitely a Frankenstein room. The sink leaked, the shower was missing their knobs, no toilet paper roll, missing light. The maintenance man had to completely replace our AC unit at 230am. We were finally alone in our room at 245am. I cannot stress enough how great the staff we encountered in the middle of the night was. While we were exhausted and frustrated they were very nice. They were the only redeeming part of this trip.
I gave this property a 5 star only because of the staff that we encountered. We arrived after (driving for 3 hours) spending the evening going to carowinds/scarowinds. When we arrived we were informed they were at capacity. The AGM went above and beyond to get us into 2 rooms. We arrived at 1215a and got into one of the 2 replacement rooms at 130a and finally into the 2nd replacement room at 230a. The maintenance man and a housekeeper got to work to get these 2 rooms together for us. We originally had a room with 2 queen beds and were put into 2 king single rooms to let us lay our head down. Our teens' room was fine, ours was definitely a Frankenstein room. The sink leaked, the shower was missing their knobs, no toilet paper roll, missing light. The maintenance man had to completely replace our AC unit at 230am. We were finally alone in our room at 245am. I cannot stress enough how great the staff we encountered in the middle of the night was. While we were exhausted and frustrated they were very nice. They were the only redeeming part of this trip.
6
Monica
26 Jul 2023
·
Stayed 3 nights
Our room was not available. The property said it was Expedia’s fault. They tried to recommend that 2 adults and 3 teenagers stay in a room with 1king bed, or go somewhere else. It was almost midnight when we arrived after 15 hr drive. After my husband had a 20 min convo about how we need them to figure it out, they finally agreed and spent another 20 mins looking for accommodations and finally decided to comp us a connecting room, which we appreciate, but should have been handled when the reservation was received and paid for 2 weeks prior. Breakfast was pretty good. There were no towels for us to shower. I had to ask twice, on our last day they said they would bring some but never did, at least not before check out. Everyone seemed bothered to do their work. The pool was out of order. Overall, the hotel was just ok, but the customer service is lacking. They need to be more proactive and guest should not have to beg for them to do their jobs.
Our room was not available. The property said it was Expedia’s fault. They tried to recommend that 2 adults and 3 teenagers stay in a room with 1king bed, or go somewhere else. It was almost midnight when we arrived after 15 hr drive. After my husband had a 20 min convo about how we need them to figure it out, they finally agreed and spent another 20 mins looking for accommodations and finally decided to comp us a connecting room, which we appreciate, but should have been handled when the reservation was received and paid for 2 weeks prior. Breakfast was pretty good. There were no towels for us to shower. I had to ask twice, on our last day they said they would bring some but never did, at least not before check out. Everyone seemed bothered to do their work. The pool was out of order. Overall, the hotel was just ok, but the customer service is lacking. They need to be more proactive and guest should not have to beg for them to do their jobs.
10
Carolyn
12 Oct 2025
·
Stayed 1 night
Nice clean room, friendly front desk
Nice clean room, friendly front desk
2
Ryan
4 Mar 2025
·
Stayed 2 nights
We had two TV's one remote had one battery and the other remote batteries were dead. The front desk had no batteries, so I requested they go to an empty room and get batteries. They were reluctant to do this and suggested I go to the store. Then we noticed the Shower attached Shampoo, body wash and conditioner were empty. The front desk said they had no supplies and we would need to change rooms. They gave us a room on a different floor - so we was a pain to move everything. The new room had another remote that was dead, but one did work.
We had two TV's one remote had one battery and the other remote batteries were dead. The front desk had no batteries, so I requested they go to an empty room and get batteries. They were reluctant to do this and suggested I go to the store. Then we noticed the Shower attached Shampoo, body wash and conditioner were empty. The front desk said they had no supplies and we would need to change rooms. They gave us a room on a different floor - so we was a pain to move everything. The new room had another remote that was dead, but one did work.
4
William
10 Dec 2024
·
Stayed 4 nights
Registration clerk Christina was excellent dur3all contact and very welcoming.she was the highlight of my stay.
Registration clerk Christina was excellent dur3all contact and very welcoming.she was the highlight of my stay.
6
Ineke
21 Feb 2025
·
Stayed 1 night
From the top, upon arrival Check in lady Layla was dry and rude. Not very helpful or pleasant. Didn’t seem like she wanted to be at work at all. Very bare minimum. Maybe said 2 words to us. After we figure out which way to go we got to our room, it was nothing to write home about. Old and outdated. Then we discovered the TV in room bedroom didnt work. The bed was uncomfortable but okay, sheets didn’t have stains. The bathroom wasn’t clean, idk what was in the floor, and around the tub and in the sink. I for sure had won’t be back, you go at your own risk. We were from outa town and found a room while in the drive through after leaving a tournament. So lesson learned.
From the top, upon arrival Check in lady Layla was dry and rude. Not very helpful or pleasant. Didn’t seem like she wanted to be at work at all. Very bare minimum. Maybe said 2 words to us. After we figure out which way to go we got to our room, it was nothing to write home about. Old and outdated. Then we discovered the TV in room bedroom didnt work. The bed was uncomfortable but okay, sheets didn’t have stains. The bathroom wasn’t clean, idk what was in the floor, and around the tub and in the sink. I for sure had won’t be back, you go at your own risk. We were from outa town and found a room while in the drive through after leaving a tournament. So lesson learned.
10
Snake
27 Oct 2025
·
Stayed 2 nights
Had a good stay at this location. Had some issues with the TV and the remote control. But the front desk quickly fixed the issue. There are a variety of restaurants and grocery stores nearby. As well as Carolina Place Mall. Carowinds is nearby. You can practically walk to South Carolina from where you are. Overall, my experience was great.
Had a good stay at this location. Had some issues with the TV and the remote control. But the front desk quickly fixed the issue. There are a variety of restaurants and grocery stores nearby. As well as Carolina Place Mall. Carowinds is nearby. You can practically walk to South Carolina from where you are. Overall, my experience was great.
8
Therese
11 Mar 2025
·
Stayed 5 nights
Started out rough in a room that was in disrepair. We were moved upon request to a much better room. Staff listened and wad very helpful.
Started out rough in a room that was in disrepair. We were moved upon request to a much better room. Staff listened and wad very helpful.
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AI-generated summary based on recent guest reviews
Location
Convenient for Carowinds, Carolina Place Mall, restaurants, and highways; several found it quiet and practical with a car. A few noted dim parking lot lighting or vehicle break-ins, and it’s a drive from downtown.
Related guest reviews
8
LENORE
13 Oct 2023
·
Stayed 2 nights
It was in close proximity of a small shopping area
It was in close proximity of a small shopping area
8
Timothy
12 Jul 2024
·
Stayed 1 night
Good location to explore Charolette and carowinds
Good location to explore Charolette and carowinds
2
Joe
11 May 2024
·
Stayed 1 night
Woke up at 345am to my truck alarm going off. Looked out the 4th floor window to see a car behind my truck and an individual entering my truck through the rear passenger window. Called 911 and gave descriptions and went downstairs. Guys working the desk had no idea anything was going on. Met police and got report - my truck was the last one of five that was hit in this parking lot. Seemed like common practice based on reactions. Front desk workers gave me assistant GM number to call in the morning. Got a sorry response with no offer of discount/refund/credit even though I was only at the hotel for 4 total hours since I left after officer was finished with my info. If you value your windows, I would avoid this area. They need to invest in some parking lot monitoring overnight. They apparently had the cameras, so should have them on the screen during overnight hours.
Woke up at 345am to my truck alarm going off. Looked out the 4th floor window to see a car behind my truck and an individual entering my truck through the rear passenger window. Called 911 and gave descriptions and went downstairs. Guys working the desk had no idea anything was going on. Met police and got report - my truck was the last one of five that was hit in this parking lot. Seemed like common practice based on reactions. Front desk workers gave me assistant GM number to call in the morning. Got a sorry response with no offer of discount/refund/credit even though I was only at the hotel for 4 total hours since I left after officer was finished with my info. If you value your windows, I would avoid this area. They need to invest in some parking lot monitoring overnight. They apparently had the cameras, so should have them on the screen during overnight hours.
10
Alfred
14 Nov 2024
·
Stayed 1 night
All as expected. Good neighborhood close to the mall.
All as expected. Good neighborhood close to the mall.
10
Esther
9 Jan 2023
·
Stayed 1 night
The hotel is close to Atrium Health where my daughter had surgery.
The hotel is close to Atrium Health where my daughter had surgery.
8
Darien
16 Dec 2024
·
Stayed 2 nights
Great location
Great location
8
Don
10 Apr 2025
·
Stayed 2 nights
Good location if have a car. Very good & pleasant service form employees. Adequate breakfast, but did enjoy 24-hour coffee etc.
Good location if have a car. Very good & pleasant service form employees. Adequate breakfast, but did enjoy 24-hour coffee etc.
8
Alysha
19 Mar 2025
·
Stayed 3 nights
I would recommend this hotel. The towels were thick and absorbant. There was plenty of hot water for everyone to shower. The beds were comfortable. The location was quiet yet centrally located. We lived having a private living room with a kitchenette and private separate bedroom. The a/c ran relatively quiet as well.
I would recommend this hotel. The towels were thick and absorbant. There was plenty of hot water for everyone to shower. The beds were comfortable. The location was quiet yet centrally located. We lived having a private living room with a kitchenette and private separate bedroom. The a/c ran relatively quiet as well.
10
Snake
27 Oct 2025
·
Stayed 2 nights
Had a good stay at this location. Had some issues with the TV and the remote control. But the front desk quickly fixed the issue. There are a variety of restaurants and grocery stores nearby. As well as Carolina Place Mall. Carowinds is nearby. You can practically walk to South Carolina from where you are. Overall, my experience was great.
Had a good stay at this location. Had some issues with the TV and the remote control. But the front desk quickly fixed the issue. There are a variety of restaurants and grocery stores nearby. As well as Carolina Place Mall. Carowinds is nearby. You can practically walk to South Carolina from where you are. Overall, my experience was great.
10
Todd
20 Dec 2022
·
Stayed 19,344 nights
Staff was very friendly and helpful!! Breakfast was tasty with many options. Room was clean comfortable and quiet. Parking lot was dim when we arrived after dark and could have used more lighting. Overall a great place!
Staff was very friendly and helpful!! Breakfast was tasty with many options. Room was clean comfortable and quiet. Parking lot was dim when we arrived after dark and could have used more lighting. Overall a great place!
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AI-generated summary based on recent guest reviews
Dining
Breakfast often earns praise for hot options, waffles, and attentive breakfast staff. Others reported limited or unappealing items and slow replenishment; coffee quality varied.
Related guest reviews
8
Nora
13 Oct 2024
·
Stayed 1 night
Breakfast time was crazy and staffed took a long time to clean up and filled up.
Breakfast time was crazy and staffed took a long time to clean up and filled up.
8
Jocelyn
1 Nov 2025
·
Stayed 3 nights
The room was very clean and so was the rest of the hotel. The staff was welcoming and friendly. The hot breakfast was good, bacon, sausage, eggs, waffle maker along with other offerings was excellent. I would definitely stay at this hotel again.
The room was very clean and so was the rest of the hotel. The staff was welcoming and friendly. The hot breakfast was good, bacon, sausage, eggs, waffle maker along with other offerings was excellent. I would definitely stay at this hotel again.
8
Robert
20 Oct 2024
·
Stayed 1 night
Our overnight stay was in a nice clean room that was a little smaller than expected. The usual amenities were provided plus numerous outlets for charging electronics. Negatives: uncomfortable bed, nonworking ice machine 4th floor, no worker at front desk upon arrival, breakfast slow to be remade after initial “run” on it.
Our overnight stay was in a nice clean room that was a little smaller than expected. The usual amenities were provided plus numerous outlets for charging electronics. Negatives: uncomfortable bed, nonworking ice machine 4th floor, no worker at front desk upon arrival, breakfast slow to be remade after initial “run” on it.
10
brenda
14 Oct 2024
·
Stayed 1 night
Our room was ready on time,digital check in was great. Room was clean and stocked accordingly. Hot breakfast was great. Plenty of choices. I appreciated they had turkey sausage in addition to other choices. They kept ot stocked.
Our room was ready on time,digital check in was great. Room was clean and stocked accordingly. Hot breakfast was great. Plenty of choices. I appreciated they had turkey sausage in addition to other choices. They kept ot stocked.
4
Leonard
22 Jun 2024
·
Stayed 1 night
Went to breakfast at 9:30 and no waffle batter, fruit or yogurt. Had to ask for orange juice. The pool was closed and garbage can overflowing. Elevator button on 3rd floor didn’t light up to know if elevator was called. Just not up to our typical standards for a Hampton Inn.
Went to breakfast at 9:30 and no waffle batter, fruit or yogurt. Had to ask for orange juice. The pool was closed and garbage can overflowing. Elevator button on 3rd floor didn’t light up to know if elevator was called. Just not up to our typical standards for a Hampton Inn.
8
Vinicius
12 Nov 2024
·
Stayed 1 night
Everything was good, just the breakfast could be a little better.
Everything was good, just the breakfast could be a little better.
10
MR
16 Oct 2024
·
Stayed 2 nights
Great Stay Lovely Staff Lots of walkable restaurants Walkable grocery store Great Breakfast
Great Stay Lovely Staff Lots of walkable restaurants Walkable grocery store Great Breakfast
4
Andrew
8 Apr 2025
·
Stayed 4 nights
I checked in on a Thursday and stayed until the following Monday. During this time, not once did my room get any maid service despite the maids knowing I was in that room. Yes I could have notified the front desk but why should I have to in the first place. The complimentary breakfast was limited and to be honest, the hot selections were not exactly appetizing, especially the sliced pieces of sausage swimming in a vat of grease! The location was good for the purpose of my visit but that’s about all.
I checked in on a Thursday and stayed until the following Monday. During this time, not once did my room get any maid service despite the maids knowing I was in that room. Yes I could have notified the front desk but why should I have to in the first place. The complimentary breakfast was limited and to be honest, the hot selections were not exactly appetizing, especially the sliced pieces of sausage swimming in a vat of grease! The location was good for the purpose of my visit but that’s about all.
10
teresa
29 Jun 2024
·
Stayed 1 night
The building was one of the oldest Hamptons I have been to, I booked 2 rooms, the 2nd room was for my parents and one of the locks on their door wouldn’t lock. One of the elevator doors wouldn’t open and my dad was in there for a little bit. We reported to front desk, next morning, it was working right. The breakfast and staff was WONDERFUL
The building was one of the oldest Hamptons I have been to, I booked 2 rooms, the 2nd room was for my parents and one of the locks on their door wouldn’t lock. One of the elevator doors wouldn’t open and my dad was in there for a little bit. We reported to front desk, next morning, it was working right. The breakfast and staff was WONDERFUL
10
Simon
28 Jan 2023
·
Stayed 1 night
Excellent kitchen/breakfast staff service
Excellent kitchen/breakfast staff service
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AI-generated summary based on recent guest reviews
10
Clara
4 weeks ago
·
Stayed 2 nights
Our stay was great. The staff is friendly and helpful. Their breakfast is the best I ever had from a hotel buffet. We will definitely stay here the next time we are in town.
Our stay was great. The staff is friendly and helpful. Their breakfast is the best I ever had from a hotel buffet. We will definitely stay here the next time we are in town.
10
Amy
9 Aug 2026
·
Stayed 1 night
We stayed here twice in the past 2 weeks on our way to & from HHI from NJ. It's super clean, has all you need & a beautiful lobby. The last time we were upgraded to the queen suite which has a pullout couch, sink, etc. in an adjoining room. It was huge & so nice!! We'll definitely be back!
We stayed here twice in the past 2 weeks on our way to & from HHI from NJ. It's super clean, has all you need & a beautiful lobby. The last time we were upgraded to the queen suite which has a pullout couch, sink, etc. in an adjoining room. It was huge & so nice!! We'll definitely be back!
10
stephanie
2 Aug 2026
·
Stayed 2 nights
This was a great hotel for my family and I to stay in. My husband and I with our 4 kids.
This was a great hotel for my family and I to stay in. My husband and I with our 4 kids.
10
Erin
30 Jul 2026
·
Stayed 1 night
Very clean, helpful stay. We really enjoyed our stay!
Very clean, helpful stay. We really enjoyed our stay!
10
Jack
28 Jul 2026
·
Stayed 2 nights
Staff very helpful and room was great.
Staff very helpful and room was great.
FAQs about Hampton Inn & Suites Charlotte/Pineville
Is parking available at the hotel?
Yes, free parking is available on-site.
What type of breakfast is offered?
A complimentary breakfast is provided, featuring a variety of options.
What are the check-in and check-out times?
Check-in is from 3:00 PM, and check-out is by 11:00 AM. Early check-in and late check-out may be available upon request.
What accessibility features are available for guests with disabilities?
The hotel offers limited wheelchair accessibility, including elevators and step-free entrances.
Where is the hotel located in relation to local attractions?
The hotel is situated in Pineville, near a train station, and is close to attractions like NASCAR Hall of Fame, Carolina Place, and SouthPark Mall.
Does the hotel have a swimming pool?
Yes, the hotel features a swimming pool for guests to enjoy.
Are children allowed at the hotel?
Yes, children are welcome at the hotel, and kids can stay for free up to a certain age.
Does the hotel provide extra beds or cribs?
The hotel offers cribs and rollaway beds, subject to availability and may require advance request.
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Instant AI responses are based on hotel information
Prices for upcoming dates
September 2026
Su | Mo | Tu | We | Th | Fr | Sa |
|---|---|---|---|---|---|---|
October 2026
Su | Mo | Tu | We | Th | Fr | Sa |
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Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-09-16: NO DATA
- 2026-09-17: 105.573864USD
- 2026-09-18: 104.426322USD
- 2026-09-19: NO DATA
- 2026-09-20: 102.13123800000001USD
- 2026-09-21: 98.78821821134949USD
- 2026-09-22: 95.245986USD
- 2026-09-23: 94.098444USD
- 2026-09-24: 94.098444USD
- 2026-09-25: 96.68939618197632USD
- 2026-09-26: 112.6688957688446USD
- 2026-09-27: 99.83615400000001USD
- 2026-09-28: 96.393528USD
- 2026-09-29: 94.098444USD
- 2026-09-30: 96.393528USD
- 2026-10-01: 92.29928108953858USD
- 2026-10-02: 105.44315984870912USD
- 2026-10-03: 131.96733USD
- 2026-10-04: 93.50619984310913USD
- 2026-10-05: 95.49568879985047USD
- 2026-10-06: 94.98800092222595USD
- 2026-10-07: 94.98800092222595USD
- 2026-10-08: 92.29928108953858USD
- 2026-10-09: 98.47993536753846USD
- 2026-10-10: 131.30657757170107USD
- 2026-10-11: 97.48518651164247USD
- 2026-10-12: 95.49568879985047USD
- 2026-10-13: 94.98800092222595USD
- 2026-10-14: 95.49568879985047USD
- 2026-10-15: 94.98800092222595USD
- 2026-10-16: 98.688612USD
- 2026-10-17: 136.4424128590851USD
- 2026-10-18: 97.64996532009889USD
- 2026-10-19: 90.96160565437317USD
- 2026-10-20: 95.00244675581361USD
- 2026-10-21: 98.22408652212525USD
- 2026-10-22: 96.48049191819764USD
- 2026-10-23: 119.05269348728943USD
- 2026-10-24: 183.41885412295534USD
- 2026-10-25: 116.56043699139406USD
- 2026-10-26: 96.48049191819764USD
- 2026-10-27: 92.29928108953858USD
- 2026-10-28: 96.48049191819764USD
- 2026-10-29: 95.14454122801209USD
- 2026-10-30: 93.50619984310913USD
- 2026-10-31: 97.54107USD
- 2026-11-01: 98.98763200021362USD
- 2026-11-02: 96.48049191819764USD
- 2026-11-03: 97.80914089613343USD
- 2026-11-04: 97.80914089613343USD
- 2026-11-05: 97.32839230938721USD
- 2026-11-06: 94.98800092222595USD
- 2026-11-07: 104.24898844889832USD
- 2026-11-08: 100.47937006182862USD
- 2026-11-09: 95.07018458276367USD
- 2026-11-10: 95.20651823162842USD
- 2026-11-11: 102.24599920404053USD
- 2026-11-12: 92.29928108953858USD
- 2026-11-13: 95.07018458276367USD
- 2026-11-14: 157.35969097732544USD
- 2026-11-15: 99.4746754683838USD
- 2026-11-16: 95.07018458276367USD
Check-in time starts at15:00Check-out time ends at11:00
Check-in must be done by someone who is at least 21 years old.
Age Requirements
Minimum age to check in is 21 years old
Pets
Service animals are allowed;Service animals are exempt from fees/restrictions;Pets not allowed;
Front Desk Services
Contactless check-in and contactless check-out are available; To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions and smart lock details. Front desk staff will greet guests on arrival at the property. Guests are recommended to download the property's Hilton Honors mobile app before check-in. Information provided by the property may be translated using automated translation tools.
Identification
Government-issued photo identification and a credit card may be required at check-in for incidental charges;
Children And Extra Bed Policy
Extra-person charges may apply and vary depending on property policy;
Dining
Mingle with other guests at the complimentary reception, held on select days. A complimentary self-serve breakfast is served daily from 6 AM to 10 AM.
Popular amenities
Non-smoking rooms
Elevator/Lift
Dry cleaning
Housekeeping
Banquet facilities
Safe-deposit box
Services
Elevator/Lift
Dry cleaning
Housekeeping
Banquet facilities
Safe-deposit box
Laundry service
Luggage storage
Designated smoking area
Souvenirs/Gift shop
Express check-in/check-out
24-Hour Front Desk
Pet-Sitting Services
General
Non-smoking rooms
Hair dryer
Family room
Free breakfast
Smoke-Free Property
Snack Bar/Deli
Wheelchair Accessible (Limited)
Activities
Golf course (on site)
Golf course (nearby)
Fitness Center (nearby)
Parking
Free parking