Hilton Garden Inn Charlotte Pineville

Friendly cheerful staff !

Under renovations...would have been nice to know this when i booked. Had to wait for front desk guy to show up....he was no where to be found when i entered lobby.....waited to be checked in...

The hotel was under renovation and it did not seem up to the cleanliness standard we were expecting. The staff was accommodating.

Hotels.com should not have booked me because there were no rooms available for the last minute booking, however I must commend the desk clerk working on midnight the 25th, because she was able to call neighbors directly and get me a room for the night. Sadly, I do not remember her name but she was super professional and very helpful to me above and beyond the call of duty.

Under Construction at time and the water pressure was very low and water cold