Are pets allowed at the property?

Pets are not allowed at the property. Service animals are exempt from this policy.

What are the check-in and check-out times?

Check-in time is at 15:00 and check-out time is at 11:00. Early check-in and late check-out may be available for an additional fee, with late check-out costing EUR 45.

What is the location of the property in relation to key landmarks?

The property is centrally located in Amsterdam, within a 5-minute drive of Rijksmuseum and Dam Square. It is 0.4 km from the National Maritime Museum and Nemo Science Museum, and 2.4 km from Vondelpark.

What are the policies for guests staying with children?

Children are welcome at the property, and there is no charge for children under a certain age, although specific age details are not provided.

What are the policies regarding extra beds and cribs?

The property does not offer extra beds or cribs. Guests must contact the property in advance to reserve cribs or infant beds.

Amsterdam Dockside Flats

What guests think

At Short Stay Group Amsterdam Dockside Flats, guests repeatedly highlight the central, walkable setting and generally spacious, comfortable apartments, while recurring drawbacks include steep loft stairs, design quirks like shower water escaping the bathroom, and occasional noise or maintenance hiccups.

Many reviews praise smooth digital check-in and responsive messaging support, but a few report problems such as rooms not ready at the stated time, a reserved-room mismatch, or an electronic key failure with poor after-hours assistance. Cleanliness feedback is mixed, ranging from very clean apartments to complaints about lingering smells, mold in bathrooms, silverfish in a basement unit, and areas needing deeper cleaning. Overall, expect a centrally located, apartment-style stay suited to independent travelers comfortable with stairs and minor quirks.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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Facilities

Not enough information in reviews.

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Cleanliness

Cleanliness is mixed: several guests found apartments very clean, but others mentioned odor/smoke smells, bathroom mold, and pests in a basement unit, with some areas needing deeper cleaning.

Related guest reviews

8

Samuel

Sep 1, 2023

·

Nice friendly staff. First time using remote checkin on the phone and worked smoothly. Big clean room especially compared to other Amsterdam accommodation at a similar price.

8

CECILE

Apr 19, 2024

·

Stayed 3 nights

Les chambres et surtout le canapé mériteraient un nettoyage plus approfondi. Situation tres pratique d'accès

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2

Nikola

Jun 19, 2024

·

Stayed 2 nights

The property was hot, dirty, smelly and the air conditioner did not work properly. The bed upstairs in the apartment was unbearably hot because the air conditioner was horrible. It was a moderate temperature in Amsterdam and I could still not stay there comfortably. Would not recommend or stay here again.

8

Jason

Dec 29, 2022

·

Stayed 2 nights

Good apartment, very clean,good location

10

Anna Marie

Jun 8, 2023

·

Stayed 3 nights

The apartment is located near Amsterdam Centraal Station but the area in general is quite and safe for families to stay. Walking distance to most of the attractions near the canal and easily accessible. The flat is clean and well organized. My kids loved our stay!

10

Doreen

Apr 5, 2023

·

Stayed 4 nights

Sehr saubere Unterkunft, zentral gelegen .Würden jederzeit wiederkommen!

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4

Sean

Feb 23, 2025

·

Stayed 2 nights

Location was very good but the accommodation wasn't ready when we were supposed to check in at 3pm. I thought this was very late to have a check in but when we did check in the room wasn't ready. This was a disgrace so very unhappy. Also the smell of smoke wasn't that appealing

8

Stefanie

Aug 20, 2023

·

Stayed 4 nights

Quite a large space, comfortable for 3 adults and suitcases. Equipped kitchen with stove top and microwave plus coffee machine and kettle. The stairs to the loft are quite steep, just be wary for mobility concerns (we didn’t take suitcases up). Staff very helpful via message, quick replies before and post stay. Would be great to have a lamp in the living area as the guest on the sofa bed only had main light (with light switch at entrance door). No vent or fan in bathroom so there was mould on ceiling and between tiles. I assume this is why there are also no hooks/towel rails in the bathroom which was very strange and inconvenient.

6

Rose-Marie

Sep 16, 2023

·

Stayed 4 nights

Dålig info om adress, samt vilken port. Vi hade inte förväntat oss en lägenhet i källaren. Annars bra service gällande att få kontakt. Då det var källarlägenhet innebar det att vi hade långsprötade silverfiskar i lägenheten till och med i sängen. Ofarligt men obehagligt. Bra gångavstånd till allt.

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8

Leah

Mar 22, 2024

·

Stayed 4 nights

Hotel is amazing for location, and I would recommend this to friends, the only negatives were that the properties are not soundproofed at all, we could hear absolutely everything from the room above us. The safe also malfunctioned when we tried to get out passports out and we had to wait for an engineer who came (very swiftly) to get into the safe. Other than that, room was very clean and warm, and we had a comfortable stay. The remote for the TV doesn't work but we didn't mind too much.

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Rooms

Apartments are generally spacious and comfortable, with some praising very comfy beds. Downsides mentioned include steep loft stairs, limited soundproofing, occasional ineffective air conditioning, and an uncomfortable sofa bed; some units have limited views.

Related guest reviews

10

Archie

Aug 6, 2024

·

Stayed 3 nights

Great property and the Air conditioning was a welcome addition as it was 30 degrees Celsius outside when we went! Would come again.

8

Samuel

Sep 1, 2023

·

Nice friendly staff. First time using remote checkin on the phone and worked smoothly. Big clean room especially compared to other Amsterdam accommodation at a similar price.

8

maridel

Aug 11, 2023

·

Stayed 5 nights

We loved our stay. The flat was very spacious. It would be great if they provided extra towel as we stayed 6days.

2

Nikola

Jun 19, 2024

·

Stayed 2 nights

The property was hot, dirty, smelly and the air conditioner did not work properly. The bed upstairs in the apartment was unbearably hot because the air conditioner was horrible. It was a moderate temperature in Amsterdam and I could still not stay there comfortably. Would not recommend or stay here again.

10

KIRAH

Jun 4, 2023

·

Stayed 5 nights

Charming and comfortable loft apartment, stayed 5 nights, easy walking to main train station and heart of Amsterdam. Very responsive support and easy checkin/check out were a plus. Would recommend and stay again but be aware, acoustics not always great, one night was noisy guests coming in and out late, and physically need to be able to climb essentially steep ladder/steps to loft bedroom. Currently lots of construction of roads and sidewalks between lofts and train station. Overall, had a really nice stay and wonderful visit to Amsterdam!

8

Andrea

Jun 17, 2024

·

Stayed 3 nights

Great location for getting around Amsterdam - good comms from Numa who were on hand to help when needed - flat was okay and had all that we needed - I wouldn’t recommend that you rely on the tiny kitchen area for cooking and when using the job there is no window that opens so the fire alarms go off. The shower also runs out of the bathroom door so make sure you use towels to stop that. Comfiest bed I have ever slept in and a great place to stop over for a weekend if you don’t want a hotel.

8

Andrew

Nov 10, 2023

·

Stayed 5 nights

Overall, our accommodation was good. The amenities in the apartment serviced our needs adequately and it's only 15-20mins walk from the central train station. The electronic keys were a handy feature. The bed was comfortable and the heating was good. The main drawback was the shower, which leaked a lot, but the water pressure was good. Also, there was no place to hang towels to dry. The complimentary tea and coffee was a welcome find when we arrived, along with the Smart TV. The WiFi worked very well.

8

Stefanie

Aug 20, 2023

·

Stayed 4 nights

Quite a large space, comfortable for 3 adults and suitcases. Equipped kitchen with stove top and microwave plus coffee machine and kettle. The stairs to the loft are quite steep, just be wary for mobility concerns (we didn’t take suitcases up). Staff very helpful via message, quick replies before and post stay. Would be great to have a lamp in the living area as the guest on the sofa bed only had main light (with light switch at entrance door). No vent or fan in bathroom so there was mould on ceiling and between tiles. I assume this is why there are also no hooks/towel rails in the bathroom which was very strange and inconvenient.

10

Steve

Oct 27, 2023

·

Stayed 4 nights

We had an excellent time in Amsterdam. The property is big and perfect for a family of four adults. Well stocked with equipment. Very comfortable. Very much within walking distance of everything you might want to see. Communication was excellent before, during and after. Felt very safe and secure. Highly recommended.

8

Leah

Mar 22, 2024

·

Stayed 4 nights

Hotel is amazing for location, and I would recommend this to friends, the only negatives were that the properties are not soundproofed at all, we could hear absolutely everything from the room above us. The safe also malfunctioned when we tried to get out passports out and we had to wait for an engineer who came (very swiftly) to get into the safe. Other than that, room was very clean and warm, and we had a comfortable stay. The remote for the TV doesn't work but we didn't mind too much.

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Service

Communication and digital check-in are frequently praised as smooth and responsive. However, some guests faced issues including rooms not ready, a booked-room mismatch, an electronic key system failure with poor after-hours support, and a safe malfunction (quickly resolved).

Related guest reviews

4

Leslie

Jul 13, 2024

·

Stayed 5 nights

We were asked to choose a specific room. We were charged for that room. When we got there, that room was not available to us. They made no attempt to secure that room for us and said they just chose one for us. Well- then you should not have asked us to specifically choose a room from the stock. Also the bathroom floor was a mess, there’s no place to hang towels in the bathroom.

8

Samuel

Sep 1, 2023

·

Nice friendly staff. First time using remote checkin on the phone and worked smoothly. Big clean room especially compared to other Amsterdam accommodation at a similar price.

8

Gennaro

Mar 4, 2024

·

Stayed 3 nights

Communication super efficient and the service is great

8

Andrea

Jun 17, 2024

·

Stayed 3 nights

Great location for getting around Amsterdam - good comms from Numa who were on hand to help when needed - flat was okay and had all that we needed - I wouldn’t recommend that you rely on the tiny kitchen area for cooking and when using the job there is no window that opens so the fire alarms go off. The shower also runs out of the bathroom door so make sure you use towels to stop that. Comfiest bed I have ever slept in and a great place to stop over for a weekend if you don’t want a hotel.

10

Karl

Oct 23, 2024

·

Stayed 2 nights

Easy check-in procees, great communication, central location. Great all around and would stay here again next time!

4

Sean

Feb 23, 2025

·

Stayed 2 nights

Location was very good but the accommodation wasn't ready when we were supposed to check in at 3pm. I thought this was very late to have a check in but when we did check in the room wasn't ready. This was a disgrace so very unhappy. Also the smell of smoke wasn't that appealing

8

Stefanie

Aug 20, 2023

·

Stayed 4 nights

Quite a large space, comfortable for 3 adults and suitcases. Equipped kitchen with stove top and microwave plus coffee machine and kettle. The stairs to the loft are quite steep, just be wary for mobility concerns (we didn’t take suitcases up). Staff very helpful via message, quick replies before and post stay. Would be great to have a lamp in the living area as the guest on the sofa bed only had main light (with light switch at entrance door). No vent or fan in bathroom so there was mould on ceiling and between tiles. I assume this is why there are also no hooks/towel rails in the bathroom which was very strange and inconvenient.

2

Jonathon

Nov 19, 2023

·

Stayed 3 nights

We have had a terrible experience at this property. The property is done by a key card system on your phone and their system is connected via WIFI, this system failed on our first night. We were stuck outside the property unable to get in until 5am in the morning. The customer service given by the emergency number was abysmal as we got hung up on more then once. We were eventually placed in alternative accommodation for a few hours and then had to phone in the morning to find out it was fixed. This has totally ruined our stay as we made sure we were back in the property within good time for the other nights as we didn’t want to get locked out again. We’re now struggling to get a refund for one night we weren’t able to stay in the property for. Totally unacceptable, would not recommend, book elsewhere.

8

JOO HEE

Nov 14, 2024

·

Stayed 5 nights

문의사항에 바로바로 답변이 왔고,지내기도 편했음

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8

Leah

Mar 22, 2024

·

Stayed 4 nights

Hotel is amazing for location, and I would recommend this to friends, the only negatives were that the properties are not soundproofed at all, we could hear absolutely everything from the room above us. The safe also malfunctioned when we tried to get out passports out and we had to wait for an engineer who came (very swiftly) to get into the safe. Other than that, room was very clean and warm, and we had a comfortable stay. The remote for the TV doesn't work but we didn't mind too much.

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Location

Consistently praised for being central and walkable, with many attractions and Amsterdam Centraal reachable on foot. Several note the area feels quiet and safe despite the proximity to the center.

Related guest reviews

10

KIRAH

Jun 4, 2023

·

Stayed 5 nights

Charming and comfortable loft apartment, stayed 5 nights, easy walking to main train station and heart of Amsterdam. Very responsive support and easy checkin/check out were a plus. Would recommend and stay again but be aware, acoustics not always great, one night was noisy guests coming in and out late, and physically need to be able to climb essentially steep ladder/steps to loft bedroom. Currently lots of construction of roads and sidewalks between lofts and train station. Overall, had a really nice stay and wonderful visit to Amsterdam!

8

Andrea

Jun 17, 2024

·

Stayed 3 nights

Great location for getting around Amsterdam - good comms from Numa who were on hand to help when needed - flat was okay and had all that we needed - I wouldn’t recommend that you rely on the tiny kitchen area for cooking and when using the job there is no window that opens so the fire alarms go off. The shower also runs out of the bathroom door so make sure you use towels to stop that. Comfiest bed I have ever slept in and a great place to stop over for a weekend if you don’t want a hotel.

10

Keila

May 18, 2024

·

Stayed 3 nights

Lovely room just like the photo, not far walk from all the tourist locations and central train station.

10

Anna Marie

Jun 8, 2023

·

Stayed 3 nights

The apartment is located near Amsterdam Centraal Station but the area in general is quite and safe for families to stay. Walking distance to most of the attractions near the canal and easily accessible. The flat is clean and well organized. My kids loved our stay!

10

Doreen

Apr 5, 2023

·

Stayed 4 nights

Sehr saubere Unterkunft, zentral gelegen .Würden jederzeit wiederkommen!

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10

Karl

Oct 23, 2024

·

Stayed 2 nights

Easy check-in procees, great communication, central location. Great all around and would stay here again next time!

8

Silvia Lillo

Aug 31, 2024

·

Stayed 3 nights

Está bien, cerca del centro pero zona tranquila.

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4

Sean

Feb 23, 2025

·

Stayed 2 nights

Location was very good but the accommodation wasn't ready when we were supposed to check in at 3pm. I thought this was very late to have a check in but when we did check in the room wasn't ready. This was a disgrace so very unhappy. Also the smell of smoke wasn't that appealing

10

Taylah

May 11, 2023

·

Stayed 6 nights

Loved everything, felt very safe and was a 10 minute walk into the centre!

10

Steve

Oct 27, 2023

·

Stayed 4 nights

We had an excellent time in Amsterdam. The property is big and perfect for a family of four adults. Well stocked with equipment. Very comfortable. Very much within walking distance of everything you might want to see. Communication was excellent before, during and after. Felt very safe and secure. Highly recommended.

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Dining

Not enough information in reviews.

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Su	Mo	Tu	We	Th	Fr	Sa
1 $194	2 $180	3	4 $219	5	6	7
8 $139	9 $228	10	11 $212	12 $289	13 $405	14
15 $280	16	17	18 $184	19 $184	20	21
22	23 $154	24	25 $205	26	27	28
29	30 $184

Amsterdam Dockside Flats

About this property

Location

Room options

Medium Studio with Kitchen Duplex

2 Bedroom Apartment, Sofa Bed Duplex

Standard Studio with Kitchen

Large Studio with Kitchenette, Sofa Bed

1 Bedroom Apartment

Medium Studio with Kitchen

Guest reviews of Amsterdam Dockside Flats

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Amsterdam Dockside Flats

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19	20	21	22	23	24
25 $333	26 $328	27	28 $271	29	30 $416	31