Name: DoubleTree by Hilton Hotel Orlando Downtown
Address: 60 South Ivanhoe Boulevard, Ivanhoe Village, Orlando, Florida, United States of America, Orlando, Florida, US
Price range: US$105–US$279 per night
Rating: 7.98

What guests think

At DoubleTree by Hilton Hotel Orlando Downtown, many guests praise the friendly staff and convenient location, while repeated critiques cite dated facilities, temperature control problems, and costly, sometimes cumbersome parking and elevators.

Rooms are often spacious with good views, but decor feels worn, mattresses draw complaints, and some highway-facing rooms get traffic noise. Cleanliness feedback is mixed, ranging from very clean rooms to reports of damp carpets, musty or mildew odors, and occasional pests. On site amenities include a restaurant, pool, and gym, yet hours, upkeep, and value perceptions vary. Overall, expect friendly service in an aging, downtown-adjacent hotel.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Older infrastructure with recurring elevator issues and an expensive, sometimes confusing parking garage/card access. Pool and gym are available; upkeep varies, and a stadium shuttle exists but can be limited.

Related guest reviews

8

Richard

28 Jul 2025

·

Stayed 1 night

The parking garage system sucked, also the room keys needed to be reprogrammed 3 times in one day. Not a good look

8

Marianne

28 Jul 2025

·

Stayed 1 night

Our key card did not work in the parking garage. We had to keep hitting the "Help" button. Rather annoying!

10

Jason

28 Sept 2025

·

Stayed 2 nights

Pool was nice and clean but no laundry

10

Tulio

1 Oct 2025

·

Stayed 1 night

Clean room, friendly staff, shuttle to camping world stadium transportation was so convenient!

8

Tinisha

30 Aug 2025

·

Stayed 1 night

Didnt like the fact guest have to pay $30 for parking

8

Lucas

8 Oct 2025

·

Stayed 1 night

Room was clean. Staff was friendly and accommodating. On site parking and breakfast was expensive. Gym has a nice dumbbell set.

10

Eneuse

20 Jul 2025

·

Stayed 1 night

The elevator didn’t work. Only one.

8

Karen

17 Aug 2025

·

Stayed 1 night

Room was OK, sink had a dirty streak running down that washed off with water from the sink, coffee cup laying on the floor behind chair, not a big deal, but should have been picked up by housekeeping. Restaurant girl was awesome, front desk was great, valet wonderful, bartender in the evening was struggling to keep up. Pool area dirty, had a lot of rain the previous night, didn't look like anyone had been out to clean up debris, pool had lots of debris and bugs in it and this was at 11am.. Easy walk back from the Kia Center.

4

Kimberly

18 Oct 2025

·

Stayed 2 nights

Check in was disorganized and the receptionist was too busy answering his phone. The lobby was the cleanest part. Pics online are very deceiving. Elevator was scary. Room was damp and full of mold. The carpets are saturated, bedding damp, mattress had metal pieces sticking up in my back all night. At 1am security started banging on my door yelling security open up. I was alone and sleeping so I called the front desk to find out the problem. The receptionist laughed and said oh my 9’s look like 4’s. She had a delivery for a different room. Scared me and then I couldn’t fall asleep. Parking is a scam. It was $32 for self park or $35 for valet. When my bill came it was $36/night due to tax/fees. It’s dark and the area is unsafe. I was approached by 2 different people that were hanging out in the garage asking for cigarettes, money and drugs. Security did nothing. STAY AWAY. Very disappointed that a Double Tree Hilton property would operate this way. The furniture looks like it was nawed on by critters. I moved hotels. Being that I was in town for a family medical emergency this hotel was not a complication I needed.

8

Nadine

28 Jun 2025

·

Stayed 3 nights

Overall had a good stay. I liked the gym and pool area. Staff were very courteous and helpful. However, had to ask for a new room because first one was a bit moldy and second one, the sink in bathroom was clogged.

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AI-generated summary based on recent guest reviews

Cleanliness

Feedback is inconsistent: some guests describe very clean rooms, while others report damp or stained carpets, musty or mildew odors, and occasional pests. Mold or worn bathroom fixtures are also mentioned.

Related guest reviews

4

Valarie

1 Sept 2025

·

Stayed 6 nights

This review is coming from a past Hotel Manager and Supervisor. We booked 6 rooms, my request was a high floor next to or as close to other bookings in our party. One person called the hotel directly with the request to be nearby each other and was told it was done. Got there and we were spread out all over the hotel all on different floors. The rooms including mine had mold on the bathroom tile grout and in the room next to the AC vent. My room had a bug in the bathroom possibly a roach which I called down about and was told someone would come, no one did. Another room had a bug possibly a tick on the pillow. I called down to ask about laundry service and was rudely told they don’t do laundry. It’s listed as a hotel amenity. Calling to make an order at the restaurant was stressful because it goes to the front desk first who just puts you on hold for long periods of time before you can get transferred. The restaurant should have its own extension to call. One member was offered an upgrade and one night refund due to the issues, when at the front desk they did not have the room or knew about the conversation. It was just not what I was expecting for an Upscale hotel as they have described. Would like to mention the restaurant staff were very pleasant and amazing. You also have to arrange the shuttle in advance and it still may not be available. Incidental hold was $300 and call early for the restaurant because of the front desk hold times.

4

LaPetra

5 Jul 2025

·

Stayed 1 night

Roach was found in the room

10

Keith

30 Nov 2025

·

Stayed 2 nights

Everyone was super nice. The room was clean and there were plenty of towels and sheets.

2

Larry

19 Oct 2025

·

Stayed 1 night

Roaches in room

2

Akashas

10 May 2025

·

Stayed 1 night

Do not book here! They have Bed bugs & when I say this hotel is OUTDATED! It’s outdated! Also imagine they don’t want to refund you & said well you can just switch rooms! Bed bugs don’t just stay in ONE room. Your matteresses are old & bumpy! Change them! Also they don’t clean their carpet so be warned not to walk on their floors barefoot! Also they have a pet friendly policy & I was wondering why I smelled pee! I’m like I don’t have animals! Also the house keeping they hate their jobs, I have to confront one lady & tell you to clean because you’re not gonna put that nasty non washed comforted on the bed. I put it on the floor for a reason! I also took pictures & videos because nowadays they try to get away with your money! FIX YOUR HOTEL OR CLOSE IT

4

LaPetra

5 Jul 2025

·

Stayed 1 night

Roach was found inside room

2

Akashas

10 May 2025

·

Stayed 1 night

They have BED BUGS DO NOT STAY HERE! Also I have yet to get my refund from the property and it’s been two weeks! I’m definitely disputing this I don’t play when it comes to housing & hospitality! I also work in that industry! This hotel is disgusting

2

Sumayyah

25 Aug 2025

·

Stayed 1 night

The property needs a serious cleaning and update. The ceiling bathroom was moldy and brown, towels had stains and the hallways floor boards were ripped up and dirty. The phone in the room was falling apart and bottoms missing. I can do on but this experience was a shocker.

2

Chris

27 Jul 2025

·

Stayed 1 night

For a doubletree this property was not very clean. We didn’t see it at first and by the time we did they could not get us a different room, mild and mildew all over the a/c unit that didn’t look like it had been cleaned in who knows how long. The whole room had a musty and mildew smell as well.

6

Octavia

28 Nov 2025

·

Stayed 2 nights

The room needs renovation. The carpet is dirty. I was scared to let my feet touch the floor. The couch had all kind of dirt and stains on it. There was even an electrical outlet just hanging out the wall. However, the room was spacious and the bathroom was decent.

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Rooms

Rooms are often spacious with city views, but decor and furnishings feel dated, mattresses draw complaints, and highway-facing rooms can be noisy. Several reviews also cite temperature control, lighting, or outlet issues.

Related guest reviews

6

Eva

30 Aug 2025

·

Stayed 1 night

The carpet in the room needed to replaced it looked really worn. The wall lights and outlets between the beds did not work. The interaction I had with the valets were good. They gave good info on local restaurants and directions.

10

Patty

27 Aug 2025

·

Stayed 2 nights

Loved it! Had a fantastic view from the top floor!!

6

Maureen

5 Oct 2025

·

Stayed 2 nights

The hotel was okay. Parking too pricey unless you want to try to find a spot in the street. The beds were AWFUL. So lumpy and soft and miserable

10

Barbara

16 Aug 2025

·

Stayed 1 night

We had a corner room on the 19th floor and the view was spectacular, especially at night with all the lights. Not a super new building but it solid and sound and it was clean and staff was friendly and helpful.

4

Leo Xavier

17 Aug 2025

·

Stayed 1 night

The A/C in the room didn’t cool down even when lowered to 65 degrees

4

Kenneth

22 Nov 2025

·

Stayed 1 night

Carpet in room 608 was dark and just not pleasant, felt very old and neglected. Both beds gave us the worst night of sleep possible. Finally slept after 3 am, top mattress felt broken and worn, rolled you to the outside of the bed.

6

Joan

19 Jun 2025

·

Stayed 1 night

Size of room was great but lighting was terrible. I had to use my phone flashlight to read the instructions on coffee maker. Light by bed didn’t work. The LED was wearing out so was blinking. Even if it had worked the room was still too dark. There was only tepid water coming from sink faucet. I left it running for 30 minutes to no avail. I had to use water from tub faucet to wash my face with warm water. One AC unit didn’t blow cold air but the other one did as long as it was kept at 60. Entrance to hotel wasn’t well marked. One positive thing was dinner. I had the chicken sandwich and fries. Both excellent and the bartender was very nice.

4

Steve

23 Aug 2025

·

Stayed 1 night

When we checked in, we asked for recommendations on places to eat. We were instructed to review Grubhub. Television reception was nonexistent. When we called, we were informed that it was due to the satellite. Later, a technician came and found cables were loose and needed replacement. We were later told that it would not be done, and we had to live with it. Room cooling and heating did not work. Room was facing major freeway and we heard the traffic all night. $42.00 for a simple breakfast of beverages and eggs. $5.00 for a small beverage. $35/day for parking. Rude front desk and night manager. Although this hotel is beautiful, there needs to be an overhaul of the staff that makes the customer feel at home.

2

Kyra

17 Aug 2025

·

Stayed 1 night

While the hotel has a very convenient location in downtown Orlando, it is extremely outdated, the parking garage is awful/overpriced, and the rooms need a serious upgrade. We have stayed at this hotel 3 times and each time the room has not been very clean and the air conditioning has been terrible. I’m not sure what year they built this hotel but the AC system is ridiculous. Half of the room is like a deep freezer and the other half is like a sauna. My husband and I have been miserable each time we’ve stayed. I thought some of the issues were just a fluke but after coming back for a third time this month it has been confirmed for me that we will not be returning to this property. Clean the rooms better (I shouldn’t find someone else’s hair in the bed the first day I check in???) and get better air conditioning!! It is blazing hot in this hotel and I feel like I need to shower twice just from sitting on the Sahara side of the room. Absolutely unacceptable. Just because we are paying less doesn’t mean we should have a hot box room in the literal middle of Florida in the middle of the summer. We are too close to the equator for this! Also, on at least two occasions I’ve seen mold growing in the decorative picture frames in the bathrooms. Fix the ventilation and air!!!

2

ALEXANDER KACHLER

18 Aug 2025

·

Stayed 1 night

The pictures are WAY better than reality, wouldnt recommend the hotel, and will not come back. The worst part is the highway on the side, you wont be able to sleep with the noise. Luckily just one night here.

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Service

Staff are frequently praised as friendly, welcoming, and helpful. Several guests, however, reported slow or unresponsive follow up, billing errors, and a few rude interactions.

Related guest reviews

10

Keyona

25 Jul 2025

·

Stayed 1 night

My stay at the DoubleTree by Hilton Orlando Downtown was excellent! The staff was warm and welcoming, the room was clean and comfortable, and the location was very convenient. I especially appreciated Donna at the front desk she was kind and helpful from the moment I first called to confirm my reservation through my entire stay. The valet team was extremely friendly, and Chuck was awesome he truly went above and beyond to make sure everything ran smoothly. And of course, I loved the signature cookies! I also want to say a special thank you to Sandra as I was leaving with all of my bags, she was ready to assist in any way she could and even helped me carry everything out to my car. That meant a lot. I’d definitely stay again and highly recommend this location to others.

2

LaVarcia Audrienna

28 Apr 2025

·

Stayed 2 nights

Racist & Rude Staff

2

Tiffany

9 Jul 2025

·

Stayed 5 nights

I actually enjoyed the hotel until I returned home & checked my bank statement. I was charged for valet when I’ve never parked in valet or the garage. I called the hotel & the receptionist was very rude stating valet wouldn’t add a charge if they didn’t have my car key & room #. I explained valet never had my car key or room #! They couldn’t even say what type of car I drove!

10

Sara

29 Jul 2025

·

Stayed 1 night

Check in was quick and easy! Valet parking was perfect and the staff was always super friendly and helpful. Cookies for any time of the day!

2

Tamika

3 May 2025

·

Stayed 1 night

The staff was so rude I didn't check in.

4

Kimberly

18 Oct 2025

·

Stayed 2 nights

Check in was disorganized and the receptionist was too busy answering his phone. The lobby was the cleanest part. Pics online are very deceiving. Elevator was scary. Room was damp and full of mold. The carpets are saturated, bedding damp, mattress had metal pieces sticking up in my back all night. At 1am security started banging on my door yelling security open up. I was alone and sleeping so I called the front desk to find out the problem. The receptionist laughed and said oh my 9’s look like 4’s. She had a delivery for a different room. Scared me and then I couldn’t fall asleep. Parking is a scam. It was $32 for self park or $35 for valet. When my bill came it was $36/night due to tax/fees. It’s dark and the area is unsafe. I was approached by 2 different people that were hanging out in the garage asking for cigarettes, money and drugs. Security did nothing. STAY AWAY. Very disappointed that a Double Tree Hilton property would operate this way. The furniture looks like it was nawed on by critters. I moved hotels. Being that I was in town for a family medical emergency this hotel was not a complication I needed.

10

Sonja

6 Oct 2025

·

Stayed 1 night

From Valet to Check in to Bartendar, it was a wonderful experience. All were friendly and helpful. Thanks also for the recommendation of the cute little Italian Place down the road.

10

Michael

23 Jul 2025

·

Stayed 1 night

Rose at the front desk made my day. My keys to my room wouldn’t work, she stepped right into action and took care of me, she was also very informative about all the amenities in the community. I asked her about my status and she took time to walk through a few things with me when I came back from dinner…she was the best… with an employee like her I’ll definitely return

4

TEDI

3 Nov 2025

·

Stayed 2 nights

We had items removed from our room (either stolen or trashed) that shouldn't have been. They were never retrieved. Still waiting on hotel management to respond.

4

Thayane

10 Jul 2025

·

Stayed 1 night

Stayed here the weekend after the 4th of July and honestly, I wouldn’t go back. The staff was super nice, and the room was okay — except for the carpet, which was really dirty. A few things really bothered me: 1. They charge a $50 deposit at check-in that was never mentioned anywhere before arriving. After a long drive, you basically have to pay it or leave. 2. I ordered a burger from the room menu, but was told they only had a “different” version — not on the menu and more expensive, which I only found out when I saw the bill. 3. Worst part: they double-charged my card at check-out, leaving me three hours from home with no money for gas. The front desk couldn’t explain what happened and just said I’d have to wait a few business days for a refund. I had to borrow money from a friend, which was super stressful and embarrassing. The people working there were nice, but the hidden fees, surprise charges, and billing issues made it a bad experience overall.

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AI-generated summary based on recent guest reviews

Location

Convenient for downtown Orlando, the Kia Center, courthouses, and I 4 access. Some guests experienced traffic noise depending on room orientation.

Related guest reviews

8

Julia

17 Aug 2025

·

Stayed 1 night

I was suprised to get a room at this DoubleTree in Downtown Orlando for such a reasonable price. I got in around midnight, and the lobby was pretty busy which surprised me a little. There was a nice looking restaurant with a bar just off the lobby that wasn't open. The room was very decent and clean and they put me in the 15th floor which was perfectly quiet which is what I needed. Staff at the desk was efficient and attentive. There was free parking on the street which was full by the time I got in. Parking garage attached to the hotel was ok. Overall very good experience. Extremely good value.

8

Carol

21 Jun 2025

·

Stayed 2 nights

We didnt like the noise from the highway right outside our window. Self park was great! Room was clean!

8

Auset

29 Nov 2025

·

Stayed 1 night

The location was perfect to get to the concert. The people at the front desk were very pleasant and my room was nice.

10

Destiny

29 Aug 2025

·

Stayed 1 night

Stayed here multiple times! Always clean and quiet and in a good location

8

Raul

27 Jul 2025

·

Stayed 1 night

Property close to the expressway loud traffic.

6

Stacy

16 Jun 2025

·

Stayed 1 night

The location was easy to get to camping world stadium.

10

Jason

8 Sept 2025

·

Stayed 1 night

Great location for courthouse staff is wonderful.

10

Alejandro

15 Jun 2025

·

Stayed 2 nights

Great location, smooth app check in and cardless access to room.

10

Stanley

23 Aug 2025

·

Stayed 1 night

Good location right off the highway.

10

Jack

27 Aug 2025

·

Stayed 1 night

Great convenient location. Clean and fresh rooms!

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AI-generated summary based on recent guest reviews

Dining

On site restaurant and breakfast earn compliments for taste and service, but hours or availability can be inconsistent and many find prices high. Coffee kiosk or market availability also varies.

Related guest reviews

8

Waldemar

23 Aug 2025

·

Stayed 1 night

I liked the overall experience. The restaurant was a little slow to respond.

10

Tim

14 Aug 2025

·

Stayed 1 night

The food was well cooked tasted great. And the best thing is they have a Starbucks in the lobby, which is something I really enjoy.

8

Quinyetta K

24 Sept 2025

·

Stayed 4 nights

Clean room, very convenient to downtown Orlando. The staff at the restaurant is exceptional!

8

Heather

22 Mar 2025

·

Stayed 1 night

The room was clean, staff was friendly. I did not like the fact that I had to pay $32 to park, after paying $161 for the room for one night's stay. Also, there was no complimentary breakfast. The free cookies were a nice touch and we enjoyed them! The prices in the restaurant were way too much---$16 for oatmeal!

8

Sharon

27 Apr 2025

·

Stayed 4 nights

The restaurant was never open; neither was the marketplace the whole time we were there. The valet prices are crazy. Room wasn’t that clean. This hotel isn’t very busy. Valet Chuck was rude every time we encountered him.

10

Kelly

26 Aug 2025

·

Stayed 1 night

Wonderful staff and excellent breakfast!

10

Rebekah

22 Aug 2025

·

Stayed 2 nights

Great hotel. Nice customer service all around and good food in the restaurant.

10

Angela

17 Jul 2025

·

Stayed 5 nights

The property was conveniently located near the Kia Center. We enjoyed both the restaurant and the cookies.

8

Rasheda

29 Jul 2025

·

Stayed 3 nights

It was not a bad room but it could use some improvement. The tile around the shower needs some work, and the shower could be bigger. There was no chair in our room besides the chair that went with the desk. The bed was comfortable and I loved that the tress blocked the sun from coming in the room. Customer Service was great, the restaurant was delicious and I enjoyed the margaritas, I had one every day I was there. I would recommend the hotel but be prepared to pay $32.00 for self parking and $35.00 for valet parking, the website for doubletree only gives you the price for valet parking, we got lucky and parked on the street in front on the hotel for free. I give the hotel a 8 overall.

8

Candice

13 May 2025

·

Stayed 1 night

Server at restaurant seemed mad. Stay was ok. 50 bucks for 3 coffees and 3 pastries.

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AI-generated summary based on recent guest reviews

Month	Average price
January	US$121
February	US$142
March	US$140
April	US$135
May	US$175
June	US$114
July	US$115
August	US$99
September	US$109
October	US$124
November	US$277
December	US$116

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16 $138	17 $114	18 $114	19 $120
20 $119	21 $119	22 $119	23 $119	24 $120	25 $279	26 $106
27 $177	28 $105	29 $107	30 $107

Su	Mo	Tu	We	Th	Fr	Sa
				1 $115	2 $141	3 $141
4 $115	5 $115	6 $115	7 $115	8 $115	9 $123	10 $137
11 $111	12 $113	13 $111	14 $113	15 $111	16 $124	17 $141
18 $115	19 $115	20 $115	21 $115	22 $115	23 $122	24 $132
25 $115	26 $115	27 $114	28 $115	29 $115	30 $194	31 $194

Select dates to see prices and availability

Monthly average prices

About this property

Location

Room options

Room, 1 King Bed, Accessible, Bathtub

Room, 2 Queen Beds, Accessible, Bathtub

Room, 1 King Bed, City View (Oversized)

Room, 1 King Bed with Sofa Bed

Room, 2 Queen Beds, Corner

Room, 1 King Bed (High Floor)

Room, 1 King Bed, Corner

Room, 1 King Bed, Accessible (Roll-In Shower)

Room, 2 Queen Beds (High Floor)

Room, 2 Queen Beds

Room, 1 King Bed

Room, 2 Queen Beds, Accessible (Roll-In Shower)

Studio Suite, 1 King Bed

Room, 2 Queen Beds, Accessible (Roll-In Shower)

Junior Suite, 1 King Bed

Guest reviews

Good

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about DoubleTree by Hilton Hotel Orlando Downtown

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Prices for upcoming dates