SpringHill Suites Hagerstown

Great location also

Clean, comfortable and quiet!

Everything seemed fine until the bathroom clogged up and since the maintenance guys were gone we as the guest had to fix the issue. I suggest having 2 maintenance guys at night for “just in case”.

The first room we got at check-in had such a strong pet urine stench that we walked right out and back to the front desk. Our next room was not smelly so we stayed. The layout is very odd. The TV isn't really conveniently places to the bed(s) or couch so that was a little awkward. Finally, I went looking for a hair dryer because it wasn't in the bathroom and found it in the closet by the bed and window. However, I did not even take it out because a cockroach hurried out with the door. Thank goodness my daughter didn't see it. We only stayed one night and powered through it but won't be coming back. It's unfortunate because it really is a great location and the hotel looks clean and the staff is very nice and helpful.

Room was clean, breakfast buffet had a good balance of healthy choices, and staff was friendly.