Name: Comfort Inn & Suites LaVale - Cumberland
Address: 1216 National Highway, LaVale, Maryland, United States of America, LaVale, Maryland, US
Price range: US$98–US$300 per night
Rating: 9.05

What guests think

Reviews of Comfort Inn & Suites LaVale - Cumberland consistently praise clean, spacious rooms, friendly staff, and a well-run breakfast, with many noting a quiet, convenient location near the interstate and restaurants, plus perks like a pool and hot tub.

A handful of guests encountered renovation disruptions, occasional pool cleanliness or closures, and the gym being unavailable. Some noted noisy hallways or HVAC, firm or uneven mattresses, and sporadic room or fridge issues. Overall, expect a convenient, reliable stay with standout service and breakfast.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Guests appreciate the pool and hot tub, though some reported murky water, temporary closures, and the fitness room being unavailable during renovations. Parking is generally ample, and occasional lobby construction or paving caused minor disruptions.

Related guest reviews

10

Melissa

6 Jan 2025

·

Stayed 2 nights

The staff were all friendly and accommodating. Lisa worked in the breakfast area and she was very friendly and ensured we had everything we wanted. Rooms were clean and spacious. The pool was great!

10

Lillie

19 Jul 2024

·

Stayed 2 nights

Clean accommodations, good breakfast Parking lot was being paved so parking was inconvient but understandable

10

joshua

27 May 2025

·

Stayed 1 night

Great pool area with clean and amazing jacuzzi! The room was clean and excellently laid out. Would come again in a heartbeat!

8

Jennifer

25 Apr 2024

·

Stayed 1 night

Hotel was under construction. Gym wasn’t available. Beds were comfortable.

10

Rachael

24 Dec 2024

·

Stayed 2 nights

Room was very clean and comfy. Staff members were all friendly. Breakfast options were great. Hot tub and gym were nice. Pool seemed to look a little dirty or maybe discolored brown on the bottom, but kids enjoyed it anyway.

10

Patricia

19 Jun 2023

·

Stayed 2 nights

The hotel was vey nice, quiet, clean, the pool and hot tub was nice, but wasn’t working the 2nd night, shut down for maintenance, a little disappointed since I always pick somewhere with a pool and hot tub. The breakfast area was very nice and food was good

10

Rhonda E

18 Aug 2025

·

Stayed 3 nights

This hotel was quiet and very well maintained entering and exiting hotel was safe easy to get to and from parking lot. Staff was welcoming and maintained at desk able to answer all questions. Check in and out was quick and easy. The unexpected surprise was a small creek behind hotel well fenced off but found picnic table for quiet enjoyment. Rooms very spacious and clean not carpeted very nice flooring. Room we stayed in had two double beds with sofa sleeper only wish there was a tv dedicated to children area. No complaints for bed comfort for getting good sleep. Room temperature maintained complete comfort. Lots of lighting everywhere not a dark room. Nice size bathroom clean with plenty of provided towels. Very nice indoor pool area. Breakfast area was roomy for in and out traffic without being crowded. Food choices accommodationed adults and children. Steakhouse restaurant directly in front hotel very safe short walk to get to and back. Definitely would choose this hotel again when in area and needed.

6

Mark

28 Apr 2024

·

Stayed 1 night

Fitness center was not available. Room was fine but you hear everything that is the hallway while you are in room, even if people are just talking in a normal voice. The eating area was nice and well kept. Room was clean too

10

sandra

28 Mar 2024

·

Stayed 1 night

Nice hotel. Very clean. They're doing renovations, but it didn't interfere with our stay. The kids loved the pool and the breakfast.

10

steven

10 Jan 2025

·

Stayed 1 night

First floor rooms had 9 ft+ ceilings. Very clean, free breakfast was good. Had indoor pool & hottub but didn't use.

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Cleanliness

Cleanliness earns frequent praise across rooms and common areas, with many calling them spotless. A few reports mention missed housekeeping details, odors, or dirty floors, and inconsistent pool cleanliness.

Related guest reviews

10

Jenson

6 Dec 2025

·

Stayed 1 night

The room was very clean and spacious. The continental breakfast was very good also.

10

Mary Ann

3 Aug 2025

·

Stayed 1 night

The pool didn’t look so clean, so we didn’t use it, but our room was spotless.

10

Wesley

12 Sept 2025

·

Stayed 1 night

It shows it's age but has been kept up. Spacious room and the bathroom was very clean. Friendly staff!

10

Jennifer

9 Jul 2024

·

Stayed 1 night

The hotel was clean and comfortable! Breakfast provided checked all the boxes for our whole family. The lady in the restaurant was so friendly and accommodating and had the patience of a saint when dealing with children! Aside from the elevator breaking on our second day, the hotel was wonderful especially at the price point. Will definitely stay here again on our travels and would highly rrecommend.

10

Paula

6 Oct 2025

·

Stayed 2 nights

Brought my elderly pup on this trip and all the employees at Cumberland were so welcoming to her!! The rooms were immaculate, the breakfasts were great. I am coming back here for sure the next time we visit our friend

10

Rhonda E

18 Aug 2025

·

Stayed 3 nights

This hotel was quiet and very well maintained entering and exiting hotel was safe easy to get to and from parking lot. Staff was welcoming and maintained at desk able to answer all questions. Check in and out was quick and easy. The unexpected surprise was a small creek behind hotel well fenced off but found picnic table for quiet enjoyment. Rooms very spacious and clean not carpeted very nice flooring. Room we stayed in had two double beds with sofa sleeper only wish there was a tv dedicated to children area. No complaints for bed comfort for getting good sleep. Room temperature maintained complete comfort. Lots of lighting everywhere not a dark room. Nice size bathroom clean with plenty of provided towels. Very nice indoor pool area. Breakfast area was roomy for in and out traffic without being crowded. Food choices accommodationed adults and children. Steakhouse restaurant directly in front hotel very safe short walk to get to and back. Definitely would choose this hotel again when in area and needed.

4

Cynthia

18 Jul 2025

·

Stayed 1 night

Our sheets clearly weren’t changed. They smelled and had stains on them as well as lots of hair. The room was mildew smelling as well. Bummer because the reviews looked good

10

Kira

17 Apr 2025

·

Stayed 1 night

The rooms were very clean and well maintained. Staff was pleasant and eager to please. Finally- the brand of hand lotion and shampoo was excellent. Good job!

10

Tina

14 Sept 2023

·

Stayed 3 nights

The hotel was clean! The room was huge. Staff was friendly and helpful. Breakfast was good and the area was clean.

6

Julia

22 Apr 2025

·

Stayed 1 night

I was a bit disappointed in the pool area. It was not clean. The floor in our room was dirty as well. The gentleman at the desk was not very personable either. The best part of the stay was the breakfast. They had a lot of options.

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Rooms

Rooms are spacious and often updated, with quiet stays and options like jetted-tub suites. Some guests noted loud or leaky HVAC, mattresses that felt firm or uneven, and refrigerators or TVs that didn’t work properly.

Related guest reviews

8

James

2 Sept 2025

·

Stayed 2 nights

I liked my window facing the woods. The bed was comfortable. The lounge area looks beautiful. The room was clean, but I didn't give 5 stars because the Beth room has some hair on the floor, which could have been vacuumed a bit better, and the fridge was making a funny noise (I didn't make any complaint to the reception about it; it wasn't a big deal). However, those are little details and didn't spoil our stay. For my kids, everything was perfect. If I return to this area, I will stay at this hotel again.

10

Lauren

26 Feb 2024

·

Stayed 2 nights

Very quiet stay with friendly staff and a comfortable room and bed. Good amenities and location. There is some renovation going on in the lobby and second floor right now, but it didn’t affect my stay in any way. Will stay here again!

8

John

25 Nov 2025

·

Stayed 1 night

Great staff, quick check in. Clean room. Kinda noisy in hallways at night. Overall fine. Super friendly lady managing breakfast area.

10

Brian

21 Aug 2025

·

Stayed 3 nights

Really enjoyed the king suite with the jetted tub. Breakfast was good featuring something different everyday. Staff was very friendly and we’re happy to answer all of our questions.

8

Katherine R

1 Oct 2025

·

Stayed 1 night

Refrigerator not working properly. For goodness sakes, Keep the refrigerators running! By the time you check in, there is no time to cool it down. When traveling cross country people need to store things as soon as they check in.

10

Neil

6 Aug 2025

·

Stayed 1 night

I wasn't quite sure what to expect, but the photos and reviews were good and the price was fair. I was pleasantly surprised when I arrived, check-in easy, friendly, and fast. Facilities were modern and clean and the room was great, spacious, cool, clean, and modern. It's my new favorite hotel in the area!!

10

Craig

24 Jun 2025

·

Stayed 1 night

Blackout curtains, AC, water pressure etc all worked very well making for a restful stop.

8

Rita

14 Jul 2023

·

Stayed 2 nights

I have stayed here before. Good location. Restaurant in the front of the hotel definite plus. Only complaint is the A/C dripped water on the carpet making it wet and the mattress on the bed needed replaced…

8

Penny

19 Aug 2023

·

Stayed 2 nights

It was as expected. Except that the furniture in the room was not comfortable. The couch cushions were hard as rocks and the throw pillows would, if thrown at an intruder, stop them immediately. The “safety” grab bar was placed awkwardly for getting into the tub and of absolutely no use once in the tub/shower. The bed was lumpy an both of us woke up stiff and achy. My husband can sleep on literally anything and get a good night’s sleep—not this trip.

8

Simone

3 Oct 2023

·

Stayed 1 night

My family and I were treated very nicely at the hotel. My only issue is the tv did not work for our entire stay. The desk could not figure it out. I did bring my laptop, however so we werent completely without entertainment. We were thinking of extending our stay, but this was why we opted to not do it. I would still book with them again despite this issue.

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Service

Service is widely described as friendly and accommodating, with attentive breakfast staff and smooth check-ins. Isolated reviews cite indifferent front desk interactions or occasional service lapses.

Related guest reviews

10

Kimberly

29 Apr 2025

·

Stayed 2 nights

The staff was very professional and polite. One of the desk attendants looked for a charger for me. The hotel was very clean and quiet. I will definitely stay there whenever I am in the area.

10

Kip

11 Nov 2023

·

Stayed 1 night

We had a good stay on Nov. 10. The two gentlemen at check in were friendly and very helpful. The room was comfortable with plenty of towels. Breakfast was good with a clean area. Area is safe with walking distance restaurants (fast food/ 1 sit down). Easy access off the freeway and a plus, check out at noon. We will would stay again if traveling through the area. Only con ~ thin walls. We were waken up by a small child throwing a tantrum.

10

Christopher

26 May 2025

·

Stayed 1 night

I loved the hotel and Michelle at the front desk was especially wonderful - she went above and beyond! She helped me look for my glasses I midplaced and offered a lot of information about Cumberland! She is a treasure.

4

Junior

29 Jul 2025

·

Stayed 1 night

the property and room conditions were as expected with budget stays. Good place to stay off of the highway Enroute. Front desk/Night audit attendants need to be retrained. Zero hospitality. Zero passion. No one greets you or makes you feel welcome. They all just stare at you…the older lady who services the breakfast is amazing though! She should retrain the front office. I hope our next stay here will change our rating.

10

Molly

26 Sept 2025

·

Stayed 4 nights

Our stay was excellent! The rooms were comfortable and very clean. The house keeping staff were extremely nice and so accommodating. Autumn at the front desk was wonderful!! She made sure that our stay was excellent! Lisa also does a great job with breakfast and is so sweet! I rate 10 out of 10!!

10

Jamie

31 Dec 2025

·

Stayed 1 night

Staff was really good. Super helpful and welcoming. Good value for clean room, amenities, and free breakfast.

2

Dawn

11 Apr 2025

·

Stayed 2 nights

Extremely poor customer service and staff not knowledgeable. Did not provide accurate accommodations

10

Michael

29 Jul 2024

·

Stayed 1 night

I have stayed at this hotel numerous times for work due to the hospitality that is provided by the staff. The hotel is very clean and the options for breakfast are great!

10

Cheryl

8 Aug 2024

·

Stayed 1 night

Great staff. Nice stream beside property.

10

Terri

11 Apr 2024

·

Stayed 2 nights

Customer service is #1 owen greeted, and checked me in .owen is Very welcoming making sure i had everything needed for my stay..Michelle and Fred as well. They make ya feel like family. Rooms are amazing. The room is perfect, beds are comfortable and makes this a home away from home feeling. Very clean.. Breakfast each morning is hot ,fresh and so tasty.lots of choices..they ladies taking care of breakfast are very nice.keep area clean and stocked. I also enjoyed hot tub and pool.very nice and well kept.

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Location

Convenient to I-68 and close to restaurants and shopping, yet set in a quiet area with a small creek and woods. Several guests felt the area was safe and walkable for nearby dining.

Related guest reviews

10

Melvin

11 Sept 2025

·

Stayed 2 nights

Easy to get to. Close to resturants and a very quiet area.

10

Karen S

13 Jul 2023

·

Stayed 1 night

Quiet, loved the stream behind the hotel and the woods . Spacious room with high ceilings, friendly easy check in, good parking. Had tea for breakfast but the eggs and cheese were not good. Good restaurants close by..the mountains are beautiful. We would stay there again.

10

Marisa

18 Apr 2025

·

Stayed 1 night

The desk staff are very friendly and helpful. The room was very clean and bed was comfortable. The are appeared to be safe, and it was conveniently accessible to the highway.

10

Gerald

12 Aug 2023

·

Stayed 1 night

Property is very convenient to restaurants & shops yet tucked away to where it is quiet. Also close to major highway. It is very clean, comfortable, and friendly staff.

10

Laura

20 Jul 2024

·

Stayed 3 nights

Nice clean hotel. Food in walking distance.

8

Melanie

20 Oct 2023

·

Stayed 1 night

Great staff. Nice surroundings, convenient areas within walking distance.

10

Michael

12 Oct 2024

·

Stayed 1 night

Great location. Friendly, professional service. Nice clean room. Would definitely recommend.

10

Rhonda E

18 Aug 2025

·

Stayed 3 nights

This hotel was quiet and very well maintained entering and exiting hotel was safe easy to get to and from parking lot. Staff was welcoming and maintained at desk able to answer all questions. Check in and out was quick and easy. The unexpected surprise was a small creek behind hotel well fenced off but found picnic table for quiet enjoyment. Rooms very spacious and clean not carpeted very nice flooring. Room we stayed in had two double beds with sofa sleeper only wish there was a tv dedicated to children area. No complaints for bed comfort for getting good sleep. Room temperature maintained complete comfort. Lots of lighting everywhere not a dark room. Nice size bathroom clean with plenty of provided towels. Very nice indoor pool area. Breakfast area was roomy for in and out traffic without being crowded. Food choices accommodationed adults and children. Steakhouse restaurant directly in front hotel very safe short walk to get to and back. Definitely would choose this hotel again when in area and needed.

10

shaunice

28 Nov 2023

·

Stayed 1 night

This trip was for my birthday given to me by my boyfriend. We planned ahead and were even able to check in a tad but early. The facility smelled so fresh, the front desk official was helpful and check in was brief. Our room was spacious and modern. Breakfast was hot and delicious. Check out was even better because we were able to leave at noon. There were plenty of places to eat and shop around us. We will be back! This hotel is less than 10 mins from the Polar Express ride/train station.

10

Steven

3 Aug 2025

·

Stayed 2 nights

It was convenient to the inter state and easy access to the places we needed to go in Cumberland.

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Dining

Breakfast is frequently praised as hot, varied, and well managed by attentive staff. A few guests mentioned weaker coffee, limited fruit, or an isolated issue like spoiled milk.

Related guest reviews

10

Craig Alan

11 Sept 2024

·

Stayed 1 night

Very clean! I felt safe. The free breakfast was amazing! Not just a little bit of pastries, omelets, sausage, French toast!

10

Rachel

22 Sept 2024

·

Stayed 3 nights

Stayed in a king room with hot tub- everything was pristine. Perfectly clean- bright white surfaces that were spotless and black light test passed perfectly. The only disappointment was the breakfast. I wanted cereal - 3 options and the milk was spoiled/curdled. Stick with the eggs and sausage or pastries!!! Overall a wonderful, quiet, and clean hotel.

10

Jessica

8 Jun 2023

·

Stayed 3 nights

Good breakfast options.

10

Brian

28 Jul 2025

·

Stayed 1 night

Exceeded our expectations. Very clean. Bed was very comfortable. Breakfast was excellent. Lots of choices - hot and cold food, and variety of beverages.

10

mary

4 Aug 2025

·

Stayed 2 nights

great breakfast

10

Bruce

10 Sept 2025

·

Stayed 2 nights

The rooms were nice and clean. The staff was very helpful. Good breakfast selection.

10

Roxanne

30 Nov 2024

·

Stayed 1 night

Our stay was great! Room was clean & comfy, microwave didn’t work, I’m sure they would have fixed it but it was late & honestly didn’t feel like fooling with it. Breakfast was good, very friendly staff, Patti- Breakfast Bar attendant was amazing and attentive, she constantly checked on others, refilled food, cleaned up messes. She even had Christmas coloring sheets/crayons for the littles.

10

Jessica

26 Jul 2025

·

Stayed 1 night

Stayed one night on a trip to Ocean City. Very clean, cold room, warm blankets, dark, quiet. Breakfast the next morning provided various options and the staff were extremely helpful and attentive. One lady in particular (wore glasses, short curly hair) walked around checking on guests while they had breakfast and even cleaned their tables for them.

10

Susan

15 Dec 2024

·

Stayed 2 nights

Breakfast was good. Rooms were very comfortable. The pool was great and the staff was wonderful.

8

Trista

3 Nov 2023

·

Stayed 1 night

The food and coffee was not that great, but it was free and the lady working was a gem!

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AI-generated summary based on recent guest reviews

Month	Average price
January	US$106
February	US$104
March	US$102
April	US$99
May	US$132
June	US$120
July	US$119
August	US$132
September	US$127
October	US$149
November	US$112
December	US$104

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15 $153	16 $142	17 $110	18 $187	19 $202
20 $104	21 $104	22 $103	23 $104	24 $104	25 $170	26 $170
27 $98	28 $104	29 $104	30 $104

Su	Mo	Tu	We	Th	Fr	Sa
				1 $123	2 $210	3 $214
4 $123	5 $123	6 $123	7 $123	8 $123	9 $232	10 $232
11 $122	12 $123	13 $123	14 $154	15 $123	16 $282	17 $300
18 $123	19 $123	20 $123	21 $123	22 $123	23 $232	24 $232
25 $120	26 $123	27 $123	28 $123	29 $123	30 $165	31 $166

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Monthly average prices

About this property

Location

Room options

Basic Room, 1 King Bed, Accessible

Standard Room, 1 King Bed

Comfort Suite, Multiple Beds

Deluxe Room, 1 King Bed, Hot Tub

Room, 1 King Bed, Accessible

Comfort Suite, 1 King Bed with Sofa Bed

Standard Room, 2 Queen Beds

Guest reviews

Superb

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Comfort Inn & Suites LaVale - Cumberland

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Prices for upcoming dates