Comfort Inn Biltmore West

Name: Comfort Inn Biltmore West
Address: 15 Crowell Road, Acton, Asheville, North Carolina, United States of America, Asheville, Buncombe County, United States of America
Rating: 8.33

"Clean beds"

"Comfy beds"

"Delicious food"

"Great location"

"Immaculate rooms"

"Staff were helpful and professional"

Amenities

Parking
Non-Smoking Rooms
Business Center
Dry Cleaning
Banquet Facilities
Designated Smoking Area

Show all

Property description

Enjoy recreational amenities such as a fitness center and a seasonal outdoor pool. Additional features at this hotel include complimentary wireless internet access, gift shops/newsstands, and a fireplace in the lobby.

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Guest reviews

8.3

Very good

Based on 1,000 verified reviews

Who stays here?

Business

4%

Couple

44%

Family

35%

Group

6%

Solo

9%

What guests think

AI-generated summary based on recent guest reviews

At Comfort Inn Biltmore West, travelers frequently note clean, comfortable rooms and welcoming staff, alongside a convenient location near I-40 and restaurants, while feedback also mentions an older property with some wear, occasional maintenance issues, and mixed breakfast quality.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

8

Franklin

3 weeks ago

·

Stayed 2 nights

Why

10

Avery

3 weeks ago

·

Stayed 3 nights

This hotel was excellent, especially for it's price point. The rooms were clean, spacious, and smelled good. I brought a pet and while I saw quite a few others, I never heard any other animals nor people for 4 days while in my room. The staff were great, they were always pleasant. The breakfast was decent. I cannot speak on the fitness room or pool. I've read comments about a sketchy area or people near the hotel, but I encountered nothing like that. It seemed like a good area, the parking lot felt very safe, the hotel was fairly close to many things, and easy access to I-40. The price was one of the best in all of Asheville so I was very hesitant at first to book a room here, but I took a chance and was so glad I did.

10

Dorothy

Apr 6, 2026

·

Stayed 1 night

The beds and pillows were absolutely comfortable for a quick overnight. I would not ever hesitate to stay here again. Thank you so much.

6

Tim

Mar 31, 2026

·

Stayed 1 night

Breakfast was bland and lukewarm

6

Pranay

Mar 29, 2026

·

Stayed 1 night

Fresh breakfast

15 Crowell Road, Acton, Asheville, North Carolina, United States of America

Location

A stay at Comfort Inn Biltmore West places you in the heart of Asheville, a 5-minute drive from WNC Farmers Market and 6 minutes from Asheville Outlets. This hotel is 5.4 mi (8.7 km) from Downtown Market Asheville and 5.4 mi (8.8 km) from Pisgah National Forest.

Bob Lewis Ballpark(2.5 miles)

Center for Spiritual Living(2.7 miles)

WNC Farmers Market(3.1 miles)

Asheville Outlets(4.2 miles)

Asheville Treetops Adventure Park(4.3 miles)

Aston Park Tennis Center(5.4 miles)

More location info

Property Policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 15:00 to 07:00

Before 11:00

Good to know

Additional policies and info about this property.

Optional extras

Additional paid services you can request.

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Comfort Inn Biltmore West

Amenities

Property description

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Guest reviews

Very good

Who stays here?

What guests think

Location

Property Policies

Check-in instructions

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Comfort Inn Biltmore West.ec-9g4sk8{display:inline-block;width:var(--layout-spacing-s200);}

Amenities

Property description

Book on Vio

Guest reviews

Very good

Who stays here?

What guests think

Location

Property Policies

Check-in instructions

Good to know

Optional extras

Have a question?

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Comfort Inn Biltmore West