Holiday Inn Asheville - Biltmore West by IHG

Room and the rest of the hotel were very clean. There are elevators located at both end of the hall and at the center which was nice. A few times the one elevator was out of service but with others available not a problem. Breakfast bar was decent and quality and selection of food was good. Breakfast was $16 total, but I don't mind paying for a quality breakfast which included real eggs. Also, the breakfast was not overrun by rude kids because it is not free. The pool was nice but could have been a little warmer. Room itself was decent, although on the smaller size. There was no microwave and the refrigerator is not inside a cabinet so I could hear it at night. Climate control worked, but does have a noisy wall unit. Not really an issue because of weather while I was there. Beds and pillows were comfortable. Location is decent, there was a little traffic noise, but not awful. Two entrances/exits makes the hotel convenient. Overall, I would rate this hotel high for its cleanliness, location, amenities and staff. I felt it was a good value for the price I paid.

We were disappointed we were charged for breakfast, it was buffet just like most other hotels, but we had glass plates and glasses and metal flatware, certainly not worth the $14.95 that wanted to charge. Attendant gave us a break because we didn’t eat that much,, cofffee, juice bagel w/cream cheese and 2 pancakes 3 bacon.

Excellent breakfast, the bar lady on Sunday evening was awesome. The sheets and bedding sparkling white as were the bathroom top. The receptionists were very helpful and extremely kind.

Check in person very personable.

Very clean. Nice staff. Good value.