Name: Quality Inn & Suites Raleigh Durham Airport
Address: 1001 Aerial Center Parkway, Morrisville, North Carolina, United States of America, Morrisville, North Carolina, US
Price range: US$63–US$78 per night
Rating: 7.2

What guests think

At Quality Inn & Suites Raleigh Durham Airport, travelers consistently praise the convenient airport location and shuttle, while opinions split on cleanliness, room comfort, and service, with many clean stays contrasted by reports of pests, noise, and maintenance issues.

Breakfast is generally limited with microwaved items and weak coffee, and several guests found options scarce or ended early. Facilities show wear, including repeated elevator outages, occasional pool and laundry closures, and periodic renovation and nearby road construction; parking can feel tight. Expect a basic, affordable stopover best for early flights rather than an extended stay.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Airport shuttle is frequent and punctual, with long‑term parking available; however, recurring elevator outages, occasional pool and guest‑laundry closures, ice/vending issues, and limited parking are noted. Renovations and nearby road construction also affect access and impression.

Related guest reviews

10

Isela

18 Oct 2025

·

Stayed 1 night

Airport shuttle service was on time, courteous, rooms were clean and comfortable

10

Ollie

12 Jan 2025

·

Stayed 1 night

Convienient to RDU Shuttle service

4

CECILIA

9 Dec 2024

·

Stayed 2 nights

This was a poor excuse for a motel. The elevator was broken and did not appear that they plan to fix it. Nothing stated that it was working when the reservation was made. I have limited mobility with my foot and my knee. It was very difficult to carry luggage up 3 floors or narrow steps. Especially since everyone was using them. They did not offer to help and actually laughed at me trying to do it myself. The staff was very rude and did not like to be bothered with any request. They snack machines do not work, your card would be deactivated randomly several people could not get in doors or rooms including me. I will never stay here and wish I did not waste my money on them this trip.

8

Joseph

3 Oct 2024

·

Stayed 1 night

Unfortunately the elevator was not operational. There should be 2 elevators in s hotel Incase one is down for maintenance.

6

Lori

14 Jun 2024

·

Stayed 2 nights

Breakfast scarce and pool not open

6

Gilbert

23 Feb 2024

·

Stayed 1 night

It’s clean and cheap so that’s the good news and the only thing that matters to most. They’re trying but the property is just dated. They need to fully overhaul the place. The elevator wasn’t working for more than a week. The front desk person said that the elevator is so old they were having a hard time finding replacement parts!

8

Stephen

3 Dec 2023

·

Stayed 7 nights

Only problem encountered was guest laundry was broken so had to take clothes out to wash.

6

Mark

19 Oct 2023

·

Stayed 1 night

It was generally clean but the elevator was disgusting and sticky floor. Three of the four ice machines were broken

8

David

25 May 2023

·

Stayed 1 night

Convenient to RDU airport. Shuttle excellent.

2

Luis

20 May 2023

·

Stayed 1 night

We went to have a dinner out side the hotel in a restaurant near the area. We came back 2 hours later to find were no parking space available. We spend 30 minutes driving around the hotel looking for a empty space without success. We ended leaving the car in a space that was not a parking hopeping no one tow our car. We saw the same situation to another people staying on the hotel. We left the hotel at 4am to take our flight back home. At least the hotel should guarantee have space parking for each guest. I will never stay in this hotel again

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Cleanliness

Cleanliness feedback is mixed: many rooms are reported very clean, but others mention roaches or other bugs, stains, odors, and some damp or mold. Housekeeping can be inconsistent on multi‑night stays.

Related guest reviews

4

Vincent

13 Nov 2025

·

Stayed 1 night

There were a couple roaches in the bathrrom in the room

10

Carolyn

22 Oct 2025

·

Stayed 3 nights

The front desk people were great. We stayed here for a week and wish we could have stayed longer. Very clean and safe

2

Jackson

9 Oct 2025

·

Stayed 1 night

There were roaches in my room I killed 4 of them and saw a couple more. Checked out in the middle of the night and was promised a refund but the next person to work in the morning was trying to tell me I was lying to them. Bad customer service and lack of accountability.

2

Sandra

14 Sept 2025

·

Stayed 1 night

Bugs in room

8

Carole

16 Jul 2025

·

Stayed 1 night

The room was nicely decorated and updated , the beds were extremely comfortable. The only downside was that the heat/air was off when we came in the room causing the floors to be wet from the humidity. There was a presence of mold above the entry door due to lack of air flow. The shower curtain needed to be washed mold/ dirt in the bottom of. All else was spot on. Priced very reasonably and I certainly would stay there again.

10

Jenny

13 Jun 2025

·

Stayed 1 night

This has to be one of the cleanest hotels I have ever stayed in! The bed was perfectly comfortable and the room was spacious. If i am ever in the area again, I will be sure to stay here.

10

Logistics

17 Apr 2025

·

Stayed 2 nights

The hotel's management and staff were courteous and professional. The room and bathroom were spotless. Great pillows and linens. I'd stay here again.

2

Dawn

28 Oct 2024

·

Stayed 1 night

The sheets were dirty. The nightstand had crud on it. The air conditioning would not come on. The room smelled very bad. I did not stay and requested a refund.

4

Erika

31 Jul 2023

·

Stayed 2 nights

The first floor of the hotel needs some work. Upon stepping into the first room we were assigned it smelled damp and every surface felt damp. There was water coming up from between the floor planks in the bathroom. We changed rooms and this room smelled a bit better the issue with the water coming up from the floor planks persisted. We then started seeing earwigs in the bathroom I'm sure due to the moisture. I did inform the front desk of the issue and sent a message through corporate email.

6

Walter

26 Jul 2023

·

Stayed 7 nights

I stayed for a week, and my room was never cleaned, or the bed made, trash collected, etc. Five out of seven days, my room key card demagnetized, and I had to go to the front desk to get it reset. I know that it’s a budget hotel, and they really have that part nailed.

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Rooms

Rooms range from updated and comfortable to basic and worn; guests note squeaky or firm beds, small TVs in some rooms, and maintenance issues with HVAC, toilets, showers, or thermostats. Noise travels through thin walls, and some aircraft noise is audible.

Related guest reviews

8

Robert

12 Aug 2025

·

Stayed 1 night

This is an older Inn. Our room was nice but the flooring in shower area had a large separation in the linoleum. The shower curtain did not fit the shower and water has sprayed out onto the floor. I presume this is why the floor is separating. The bed was ok and clean. The room worked for us due to an early flight out of RDU. This is an ok stay.

8

Natiki

26 May 2025

·

Stayed 2 nights

The hotel is a little dated but the rooms look updated. The rooms are clean and the staff was nice.

2

Richard

28 Apr 2025

·

Stayed 4 nights

Noisy refrigerator. Door lock malfunction that made you play with it for 5 minutes to get of your room. Telephone didn’t work. Towels were small. Only one hangar in closet. These were reported to front desk without any remedy.

6

James

2 Feb 2025

·

Stayed 1 night

Staff was nice. Room was ok. For the price can’t really complain. Planes overhead were very loud and doors slamming shut at all hours of the night.

6

Suzanne

23 Sept 2024

·

Stayed 1 night

The recent remodel left no carpeting so there is nothing to buffer the sound. It is so loud you can not sleep. You can hear EVERYTHING others are doing in their rooms as it comes into the hallway and echos.

8

Diane

11 Aug 2024

·

Stayed 1 night

The hotel is convenient to the airport. The bed springs were annoyingly loud on one side of the bed only.

10

William

9 Jul 2024

·

Stayed 1 night

This is an efficient, clean, quiet, hotel, I had no issues, its not a Luxury hotel but everything was in good condition, and clean. For the Price you cant beat it.

8

Jeffrey

10 Jun 2024

·

Stayed 1 night

It’s been updated to look a little more modern. Still on the cheaper side of quality, but looks better than the original interior that’s outside at the conex unit in the parking lot. Ive stayed at many hotels, and this is one id stay at again. Both beds squeaked, weird metal wire mesh frame. Heard the neighbors bed getting abused at 1230 am, ours did the same. Quiet hotel though, we stayed on Saturday night, totally booked out. No smells other than the moisture in the humid air. The breakfast is single packaged burritos from Costco or similar and sausage biscuits. Coffee, muffins, yogurt, and waffles, bananas, definitely eatable. There’s also a Wendy’s fast food right next door that’s open until midnight. And a Circle K gas station across the street with a food mart. Id absolutely stay there for $85 a night for a layover or one nighter over paying $120 for one of the neighboring hotels. There’s nothing within walking distance from this hotel besides the Wendy’s and Cirlce K gas station across the street.

6

jan

18 Oct 2023

·

Stayed 3 nights

The thermostat in my room did not work. I notified the desk the first night. I asked the next day (after no response) and the desk person said thew engineer would take care of it when he arrived. I never got a response or a fix. I have kidney problems, so I need a warmer room that normal.

6

Frank

26 Jul 2023

·

Stayed 1 night

We booked this hotel because of it's good reviews. Plus, it was close to Rex Hospital. It was well lit at night. It was clean. Bathroom was very clean and had plenty of hot water. Our room # 406 had two double beds both with metal frames. One squeaked every time you moved. So we switched to the other bed. It did not squeak. Both beds were very hard and uncomfortable. My back still hurts in places. Breakfast was okay if you're not a diabetic. It consisted of some kind of frozen sausage biscuit but no indication if it was pork, beef, turkey ... Needed to be microwaved before you cold eat it. They had blueberry muffins. Some kind of frozen breakfast burrito that had to be microwaved. The usual waffle maker fixings. Choice of drink was apple or orange juice. They may have had coffee or tea but I didn't see any at 6am. They didn't even have any kind of fruit like a banana or apple. I will say some of the staff was hard to understand due to accent. I felt bad asking them to repeat what they were saying three times, but that is how long it took for my pea brain to comprehend them. Sorry. They were very patient and kind to me. If it weren't for the uncomfortable beds and lack of wel rounded breakfast I would stay again. This was also least expensive place we could find and could afford. So you get what you pay for $82

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Service

Staff are often friendly and helpful, and shuttle/check‑in can be efficient. Several reviews report rude or absent front‑desk service, slow responses, and inconsistent follow‑through on requests or housekeeping.

Related guest reviews

10

Carolyn

22 Oct 2025

·

Stayed 3 nights

The front desk people were great. We stayed here for a week and wish we could have stayed longer. Very clean and safe

10

April

7 Apr 2025

·

Stayed 2 nights

Front desk staff were very helpful and welcoming.

10

Mary

17 Dec 2024

·

Stayed 1 night

Desk clerk was very helpful and kind. Fast check in

4

CECILIA

9 Dec 2024

·

Stayed 2 nights

This was a poor excuse for a motel. The elevator was broken and did not appear that they plan to fix it. Nothing stated that it was working when the reservation was made. I have limited mobility with my foot and my knee. It was very difficult to carry luggage up 3 floors or narrow steps. Especially since everyone was using them. They did not offer to help and actually laughed at me trying to do it myself. The staff was very rude and did not like to be bothered with any request. They snack machines do not work, your card would be deactivated randomly several people could not get in doors or rooms including me. I will never stay here and wish I did not waste my money on them this trip.

10

James Bayne

8 Oct 2024

·

Stayed 1 night

The front desk staff was excellent. Very accommodating and helped me to set the thermostat in the room when the maintenance team was not available.

4

sandra nicole

19 Jun 2024

·

Stayed 1 night

I was very disappointed in the check in process. The first attempt I got there about 2pm. I know check in is at 3pm but I was a little early and sometimes they do have rooms available so I tried. There was NO ONE at the desk. I called out for assistance and there was no one. I waited about 15 minutes and no one came. I think that’s totally unacceptable. I went to have lunch and returned about 3:30 again no one was at the desk. Now this is definitely check in time. I think it’s poor customer service not to have anyone available to greet or provide services to their paying guests. Someone actually had to go and get the clerk. He said he was checking if rooms were ready. Are they that short staffed that they don’t have enough staff to check the readiness of the rooms? I will never stay here again and I fear to stay at any others if this is how they run their operations. Thank you.

10

William

22 Apr 2024

·

Stayed 1 night

Staff was very friendly and very accomodating.

4

Mark

8 Feb 2024

·

Stayed 1 night

Total mess in checking in. Front desk person was clueless. There was a line of 4 when I got there. Took me 45 minutes to get checked in. By then the line was in double digits. And.....they gave me a room/key that was already occupied. So there was that uncomfortable moment of opening the door to be greeted by a 1/2 dressed person. Tack on the inane $100 "security deposit" that Quality Inns are holding on to for five days. I'm just done with Quality Inns.

8

Tiffany

19 Sept 2023

·

Stayed 2 nights

In fairness, 99% of my concern in a hotel is how clean it is. And my room was very, very clean! Immaculate even. So I'd come back based on that alone. But the service was terrible - another guest and I waited 20 minutes to check in and she had to go hunt someone down eventually - and the place is a bit shabby. The beds are not very comfortable either but I've slept in worse. The staff don't appear to communicate with each other and I got different answers about deposits and check in times depending on who I spoke to. Also someone else was telling me their ice machine didn't work. The AC wasn't as wonderfully glacial as you'd want in a hotel either, but it was adequate and I wasn't hot.

6

Ben

10 Sept 2023

·

Stayed 1 night

Staff was extremely unprofessional and rude

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Location

Very convenient to RDU with an early shuttle; several guests found the area quiet. Some reported aircraft noise, limited nearby dining, road construction, and minimal signage.

Related guest reviews

8

Richard

31 Jul 2025

·

Stayed 1 night

Close to the airport

8

Faith

20 Jul 2025

·

Stayed 3 nights

Too much construction on road leading into property. Confused me upon my arrival.

10

Dustin

17 Jul 2025

·

Stayed 1 night

This place is great for convenience to and from the airport

8

Nichelle

20 Apr 2025

·

Stayed 2 nights

I think this property is unique because of the location and the price. Together this makes the value of the hotel stay increase.

10

Martha D.

16 Jul 2024

·

Stayed 1 night

Easy to find; close to airport; Wendy's across the street.

6

James

23 Apr 2024

·

Stayed 1 night

Property was good just not a lot of dining in the area.

8

Robert

16 Oct 2023

·

Stayed 1 night

This hotel is convenient.

8

sue

23 May 2023

·

Stayed 1 night

Minutes from RDU

10

Kevin

13 Apr 2023

·

Stayed 1 night

Just wanted a clean room with a comfortable bed to spend a night on the road and that it what I got. Price was good and there was a Wendy's across the road for a quick meal. Only thing I didn't enjoy was the airplane noise from the nearby airport but there isn't anything the hotel can do about that.

8

Andrew

12 Apr 2023

·

Stayed 1 night

Conveniently located hotel in Raleigh. WE had easy access to food, Duke University, University of North Carolina, and North Carolina State. The hotel is also very close to the airport if you have an early flight. The hotel was recently re-painted on the outside. It looks much better than the pictures. The inside still needs a little work. Breakfast was adequate for continental. Defintely worth the value.

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Dining

Breakfast is generally limited with microwaved items and weak coffee, and items can run out or end early. A few guests found it acceptable for a quick start.

Related guest reviews

6

Charlie

25 Aug 2025

·

Stayed 2 nights

Good value with easy access to the airport. Overall they are doing a good job. Worst coffee in any hotel experience. Breakfast so bad, they should probably not put it out. Rooms and bathrooms are clean and comfortable.

8

Mary

29 May 2025

·

Stayed 1 night

Clean. Bed was comfortable. Breakfast was ok.

8

Cynthia

21 May 2025

·

Stayed 1 night

I liked that they gave us connecting rooms. Breakfast was very minimal.

6

yasier

16 May 2025

·

Stayed 3 nights

Poor breakfast

6

Jacqueline

8 Apr 2025

·

Stayed 4 nights

I liked the lighting. Good for reading. Also lots of electrical sockets & USB for charging. Good room & cabinet setups. Very mediocre breakfast.

8

solangel

19 Jan 2025

·

Stayed 1 night

We had a great night's sleep, good for the night. Breakfast was simple but good enough. Would stay there again.

8

Kimberly

14 Jun 2024

·

Stayed 1 night

breakfast needs more choices

8

John

24 Sept 2023

·

Stayed 1 night

the property was fine. Some parts of the property had been updated. The breakfast was fair at best. No real coffee, no cereal or milk.

4

Linda

10 Jul 2023

·

Stayed 3 nights

Breakfast awful 😖

6

Jennifer

11 May 2023

·

Stayed 1 night

Breakfast was very limited with horrible coffee and it closed up at 9am sharp.

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AI-generated summary based on recent guest reviews

Month	Average price
January	US$64
February	US$62
March	US$64
April	US$65
May	US$74
June	US$67
July	US$69
August	US$64
September	US$65
October	US$72
November	US$68
December	US$67

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16 $68	17 $68	18 $68	19 $68
20 $68	21 $68	22 $63	23 $63	24 $63	25 $63	26 $63
27 $63	28 $63	29 $63	30 $64

Su	Mo	Tu	We	Th	Fr	Sa
				1 $66	2 $68	3 $68
4 $63	5 $63	6 $66	7 $66	8 $63	9 $73	10 $73
11 $63	12 $63	13 $70	14 $70	15 $70	16 $78	17 $78
18 $63	19 $63	20 $63	21 $64	22 $63	23 $78	24 $78
25 $63	26 $63	27 $66	28 $64	29 $63	30 $66	31 $66

Select dates to see prices and availability

Monthly average prices

About this property

Location

Room options

Room, 1 King Bed, Accessible

Room, 1 King Bed with Sofa Bed

Room, 2 Queen Beds

Standard Room, 1 King Bed

Guest reviews

Good

Who stays here?

What guests think

Property policies

Check-in instructions

Security deposit

Good to know

Optional extras

FAQs about Quality Inn & Suites Raleigh Durham Airport

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