Name: Hampton Inn & Suites Pittsburgh-Downtown
Address: 1247 Smallman St, Strip District, Pittsburgh, Pennsylvania, United States of America, Pittsburgh, Allegheny County, US
Price range: $128–$516 per night
Rating: 9.08

What guests think

At Hampton Inn & Suites Pittsburgh-Downtown, travellers praise the walkable location by the Strip District and Heinz History Center, rare free onsite parking, friendly staff, and generally clean, spacious rooms that work well for families, ballgames, conventions, and concerts.

Free breakfast is widely appreciated, while the indoor pool and hot tub and a small gym add convenience but can be crowded or briefly out of service. Several guests report inconsistent housekeeping and occasional maintenance issues such as slow drains, weak water pressure, or mechanical noises. A few reviews cite vehicle break‑ins and full lots during busy times, plus spotty communication during alarms or power outages. Overall, expect a straightforward midrange stay suited to city visits and events.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Onsite self-parking is free and convenient, though spaces can be tight during busy events and a few reviews note break-ins. There’s an indoor pool and hot tub (occasionally out of service) and a small gym; EV chargers are limited or blocked.

Related guest reviews

2

JECCI

Jan 6, 2025

·

Stayed 1 night

Even though the hotel was nice, our car was broken into and some things were stolen. Our car was not the only one. The front desk just told us it was so unfortunate and to call the police or whatever we wanted to do about it. The hotel did not have any security available.

4

Dana

Nov 23, 2025

·

Stayed 1 night

The hotel itself was fine. It's great that they offer parking as well, but my car was broken into while parked RIGHT by the back door of the hotel, and apparently they don't have security cameras.

10

Crystal

Aug 23, 2025

·

Stayed 1 night

Only concern is limited parking, felt like we found the last spot open.

8

Robert

Jul 19, 2024

·

Stayed 1 night

I was happy with the Hampton Inn. The front desk was helpful and friendly - but when I arrived there was just one person on the desk, with a line of customers waiting to check in. After a bit a second desk person arrived, who I think had been on break. The common areas and my room were clean and well maintained. My room was clean and comfortable, athough with a bit of spartan aesthetic. I didn\'t get around the neighboring area much. There are some impressive looking buildings nearby, but also scruffier streets as you head away from the river. The included breakfast was quite good with a reasonable number of food choices. Parking was included in the room rate - in an "overflow" lot on the neighboring property. It was a little difficult maneuvering in the lot, and it wasn\'t clear how to get out again (I had to hit the intercom for help). There were "you\'re at your own risk" signs posted, leading me to wonder if there were a history of lot security problems.

10

Patrick

Aug 21, 2025

·

Stayed 1 night

It's a city spot with all the pros and cons associated. Relatively secure parking.

10

Seth

Jul 20, 2024

·

Stayed 1 night

Free breakfast and parking in downtown Pittsburgh is unheard of, but not here!

8

Inge

Jul 23, 2025

·

Stayed 2 nights

EV chargers were not available due to parking by non charging customers

10

Darby

Jul 2, 2025

·

Stayed 3 nights

The only thing that was a downside was the size of the pool.

8

Jennifer

Jul 22, 2025

·

Stayed 4 nights

Very nice area great for walking to destinations Gym very small Hallway hot None of my shower gel, shampoo etc had any products in them

10

James

Jun 24, 2025

·

Stayed 1 night

Excellent staff, perfectly maintained pool, hot tub, and gym, and ideal location within walking distance of the Strip District. The staff here takes pride in their facility, and it shows!

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Cleanliness

Many guests describe very clean rooms and public areas, but recurring lapses include missed or infrequent housekeeping, dirty or unchanged linens, leftover trash, and occasional maintenance issues like slow drains.

Related guest reviews

6

Sara

Dec 29, 2024

·

Stayed 1 night

Overall, this hotel was not very clean and overall run down. Has booked a room with 2 queens and a sofa-bed to accommodate our family of 5. Sofa mattress had what appeared to be a urine stain. My husband politely reported this to the night manager and he apologized but offered nothing further. The breakfast area was also lacking in cleanliness - dirty tables and floors.

10

Christina

Nov 26, 2025

·

Stayed 1 night

Exceptionally clean in all areas encountered Front desk staff were very pleasant, polite and informative.

4

Meng-Wei

Aug 19, 2025

·

Stayed 2 nights

Great location and easy parking. Room was not clean and no room service on Sundays??? Never heaed of this before.

6

Maxwell

Jun 5, 2024

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Stayed 1 night

I like the property and it’s at the edge of the cultural district so very walkable, 1 block from the river walk, museums, Fort Duquesne, and the hall parks. Unfortunately the room appeared to have been cleaned; flooded towels etc. but bed was dirty with grass and other debris between the sheets, beard trimmings in the sink and long hair in the tub and on the floor. When I reported this it was clear that this want the first time for this room/floor.

10

Michael

Aug 13, 2025

·

Stayed 1 night

Very clean

10

Patricia

Nov 23, 2025

·

Stayed 2 nights

Staff is amazing, clean and convenient.

6

Paul J.

Oct 22, 2025

·

Stayed 4 nights

I would have given the Hampton Inn five stars, except for housekeeping. Checking in we asked about daily service and they said just let us know, so we said we'd like it every day. The first day our towels were replaced and garbage emptied. Then nothing, in spite to stopping by the desk and reminding them we wanted service. When we called down and asked for fresh towels, the guy who delivered them brought only two and complained about having to do that. My husband asked him for two more towels and he said OK and never came back. The next day we asked again and again no service. (I tip $5 a day to housekeeping, so I don't think it's because we don't tip.) The next day there were two housekeepers working on our floor and I asked one if our room was on her list. She said she "don't do those rooms." I asked the second, who didn't speak English, and she said no. So I went down to the front desk. Then we got two deliveries of towels. Our wastebaskets were emptied only once our entire stay and they do not offer recycling. Aside from that, it's a great hotel, large comfortable room, great location and the staff is friendly, even if they don't follow through. We enjoyed the breakfasts, but wished for bacon every day instead of sausages.

10

Sullyvette

Nov 30, 2025

·

Stayed 1 night

Very clean

10

Christine

Nov 12, 2025

·

Stayed 1 night

Wonderful stay! Clean room, friendly staff, and great location with parking included! Highly recommended!

6

Kerry

Apr 28, 2024

·

Stayed 2 nights

We have stayed at this hotel many times but last being over a year ago and I was disappointed at how the cleanliness declined..linens and sheets were dingy, bed mattress was not comfortable at all and the towels had hair from other s stuck in it. I requested our room be cleaned on the 3rd day but it was never done. Staff remained mostly friendly but again I was disappointed at the decline of this hotel.

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Rooms

Rooms are notably spacious and often quiet, with some offering river or city views; many find the beds comfortable. A minority mention firm mattresses, small pillows, and occasional noise from halls or nearby roads.

Related guest reviews

8

Oleg

Apr 12, 2024

·

Stayed 1 night

Good hotel, everything is looks nice and clean, room big, bed comfortable. Two notice i would like to share: 1. Noise from nearby road is too loud, make almost impossible to sleep 2. No drinking water provided in the room, if you wish to drink must buy it in lobby.

10

Autumn

Jul 25, 2025

·

Stayed 3 nights

Quiet and large room

10

Debra

Aug 17, 2025

·

Stayed 1 night

Bed was super comfortable

8

Roger

Jul 13, 2025

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Stayed 3 nights

Room was fabulous! Windows all around and huge.

10

S

Jun 19, 2024

·

Stayed 1 night

Room was very large and had a great view. Parking was super easy and it was walkable to PNC park. Breakfast better than expected. Only negative was a too firm mattress and hall noise in the morning.

10

Zaeem

Jul 15, 2025

·

Stayed 1 night

The room was quite big.

10

Brett

Mar 3, 2024

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Stayed 2 nights

We got a corner room on the 6th floor with views of the river and city, with 4 large windows! The king bed room was enormous and even had a couch, wet bar area and foyer. The location was perfect for our night out to celebrate a friend's BD who lives in Pittsburgh.

8

Pierce

Nov 23, 2025

·

Stayed 2 nights

Pros: Large room Free/convenient parking Free breakfast Great location Great temp control Good view Fast elevator Cons: Uncomfortable bed Housekeeping every other day / limited towels Expensive lobby items (6 dollars for a Dunkin coffee!?) Weak water pressure Several outlets did not work No functioning exhaust fan Notes: Overall pretty clean but there was some small signs like a couple stains or holes in the showe curtain

10

Emily

May 10, 2025

·

Stayed 1 night

Best experience ever with a great view!

8

Ryan

Mar 18, 2024

·

Stayed 3 nights

Expensive for the condition of the room. Wallpaper was peeling, bed wasn't that comfy, only two pillows were on the bed, light way weird. Great view from our room. Location is great.

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Service

Staff are widely praised as friendly, helpful, and responsive at the front desk. However, follow-through on housekeeping and communication during issues (alarms, power outages, towel requests) can be inconsistent.

Related guest reviews

8

Kathleen

Feb 19, 2024

·

Stayed 1 night

Check in was a disaster at the beginning. Drove 6 hours to get there walked in lobby, about 10 unhappy people in line then was advised there was a system wide network error, could not check anyone in. After 20 minutes they went old school doing paper check ins as it appeared their IT dept was clueless and the 2 staff members clearly upset but were doing their best to remain calm, cool & collective and professional. After about 45 minutes The systems came up snd check ins moved faster. Kudos to the staff members, boo to the tech support team!!! Check out the next morning and they were still having networking issues. Other than that, rooms were clean, breakfast was normal, staff was friendly. I would stay again.

10

Geraldine

Jul 10, 2025

·

Stayed 1 night

Holly at the front desk was efficient and helpful, but more importantly treated everyone like a vip! She is a delight and made me feel like home. The space was beautiful and secure. I’m never staying anywhere else in Pittsburgh!

8

david

Dec 11, 2024

·

Stayed 4 nights

Nice place, just had a hard time getting extra pillows and towels, took 2 days to get them

10

KELLY

Dec 15, 2024

·

Stayed 1 night

Loved this property. James at the front desk was amazing. He helped me get my room changed due to an issue with odor.

6

Paul J.

Oct 22, 2025

·

Stayed 4 nights

I would have given the Hampton Inn five stars, except for housekeeping. Checking in we asked about daily service and they said just let us know, so we said we'd like it every day. The first day our towels were replaced and garbage emptied. Then nothing, in spite to stopping by the desk and reminding them we wanted service. When we called down and asked for fresh towels, the guy who delivered them brought only two and complained about having to do that. My husband asked him for two more towels and he said OK and never came back. The next day we asked again and again no service. (I tip $5 a day to housekeeping, so I don't think it's because we don't tip.) The next day there were two housekeepers working on our floor and I asked one if our room was on her list. She said she "don't do those rooms." I asked the second, who didn't speak English, and she said no. So I went down to the front desk. Then we got two deliveries of towels. Our wastebaskets were emptied only once our entire stay and they do not offer recycling. Aside from that, it's a great hotel, large comfortable room, great location and the staff is friendly, even if they don't follow through. We enjoyed the breakfasts, but wished for bacon every day instead of sausages.

10

Linda

Nov 9, 2024

·

Stayed 2 nights

We were very impressed with the location of the hotel & the fact that it had onsite parking. The hotel was very nice, clean & comfortable. Abby was working when we arrived & she was so helpful in giving us recommendations for dining & helping us with directions.

4

Christina

Jun 30, 2025

·

Stayed 2 nights

It wasn’t bad until our last night. The fire alarm went off for hours and no one told us what was going on. We had to keep going to the front looking for someone and calling the front desk to be told it was a ‘false alarm,’ that went on for hours late at night.

10

Lawrence

Dec 28, 2024

·

Stayed 2 nights

My stay here was AMAZING, 5 ☆☆☆☆☆! From the greeting I received as I entered, straight through to my check out, the ENTIRE staff was EXCELLENT. What really stood out was how SINCERE & RESPONSIVE staff was, from making sure I needed anything, offering suggestions on what to see when in Pittsburgh, providing extra towels per my request, the room cleaning, replenishing/upkeeping beverage station in lobby, all was GREAT! ...and done with sense of urgency & warm hospitality! It made the experience seem as if I was in a family owned Bed & Breakfast. Thanks again to ALL the staff!

8

MELINDA

Jun 17, 2024

·

Stayed 2 nights

We had an overall great stay- nice hotel with a nice breakfast, large rooms, and free EASY parking (that's a big deal in Pittsburgh). However, one of the breakfast attendants was incredibly rude. She made a snide comment to me and then proceeded to go in the back room, with the door open (!), and talk about me more! I was shocked by it as everyone else was sooo nice and the rest of the breakfast attendants were on point. It was just a blip on an otherwise good stay and trip (maybe she was just having a bad day!), but it did leave a bit of a bad taste in my mouth.

8

Jaime

Apr 20, 2025

·

Stayed 2 nights

A great place for staying in downtown Pittsburgh! So many dining options within walking distance. Parking was easy, too. The only issue was when we lost power for a few hours—we never heard from the hotel about the issue—had to reach out ourselves and find out when it was back on. Luckily, we were not in the elevator and were able to leave the hotel for other reasons during this time. Communication was not great.

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Location

Walkable to the Strip District, Heinz History Center, the Convention Center, and stadiums, with easy access to downtown. A few note the area feels less ideal late at night or during nearby construction.

Related guest reviews

10

Katherine

Jul 11, 2025

·

Stayed 1 night

5 stars. The hotel was clean, staff was friendly. The parking was free and so was breakfast! The hotel is located near the convention center and you can walk several blocks to get to The Terminal, an area with restaurants, breweries, and putt putt golf. We felt safe walking through the neighborhood. The other destinations we were seeing in Pittsburgh were close to the hotel.

10

Patricia

Jul 2, 2025

·

Stayed 1 night

Great location. Easy to walk and bike all over Pittsburgh.

10

Joseph

Apr 30, 2025

·

Stayed 1 night

Nice location for city and stadiums!

10

Anne

Jul 16, 2025

·

Stayed 2 nights

It was the perfect location for us between PNC Park and the Strip District.

10

Franklyn

Aug 24, 2025

·

Stayed 3 nights

Very good hotel in downtown Pitt, right on the strip area with free parking with big lot. In front of the Heinz centre museum.

10

Brittany

Jan 26, 2025

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Stayed 2 nights

Great location for event at David Lawrence convention center. Free parking. Free coffee, tea, and hot chocolate which was nice during the day. Huge room for the studio with 2 queens.

10

Jill

Jul 20, 2025

·

Stayed 1 night

I love the location of this property. It’s a short walk to town as well as the Strip District.

10

William

Aug 29, 2024

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Stayed 1 night

Great location and easiest parking of all downtown hotels. Also easy to walk to most downtown attractions. Our favorite Pittsburgh hotel.

10

John

Aug 5, 2024

·

Stayed 3 nights

Nice central location in downtown Pitt. Easy to walk to so many things.

10

Ann

Nov 23, 2024

·

Stayed 2 nights

Awesome city view. Perfect location. Close to restaurants and shops. Walked to Steelers game. Weather was perfect too!!

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Dining

The free breakfast is frequently highlighted as good with decent variety. Some guests found items bland, cold, or replenished slowly.

Related guest reviews

10

Katherine

Jul 11, 2025

·

Stayed 1 night

5 stars. The hotel was clean, staff was friendly. The parking was free and so was breakfast! The hotel is located near the convention center and you can walk several blocks to get to The Terminal, an area with restaurants, breweries, and putt putt golf. We felt safe walking through the neighborhood. The other destinations we were seeing in Pittsburgh were close to the hotel.

8

Alicia

Apr 8, 2025

·

Stayed 1 night

One of the better hotel breakfasts I have had.

8

Penny

Jun 1, 2025

·

Stayed 1 night

The hotel staff was friendly. I was grateful for guest parking prior to check in. The room and environment was clean. The room rate was overpriced at $450 for one night. The breakfast buffet was not the best selection. The eggs had no flavor. The bananas were overripe.

10

jenifer

Apr 24, 2025

·

Stayed 1 night

Very nice, clean and comfortable room! Pool was fun for the kids. The breakfast buffet was very good! Wonderful to have the convenience of parking at the property and included in the price! Will definitely stay again!

10

Rosanna

Sep 30, 2025

·

Stayed 1 night

We really enjoyed our stay! We picked this hotel because it was one of the few (if not only) hotels that had free self parking in downtown area, had a hot tub and pool, and free breakfast. This place ticked all the boxes. Breakfast was amazing and had a lot of variety, the hot tub was very hot, and the parking lot is gated for hotel guests and safe. It's very close to the Heinz museum and a short walk to lots of restaurants and bars on the Strip. Our room was clean and very big. We liked the soap, conditioner, and shampoo provided (the big bottles!) and clean towels. Our room also had a vanity and mirror outside of the bathroom, so it was great for me to get ready. Staff at the front were polite and helpful. I also liked that the check out time is at 12, so gave us plenty of time to get ready before a wedding. Breakfast also ended later at 10 so we got to sleep in a bit. We went around 9:30 and there was still a lot of food left and they refilled a lot of food. Only complaint is that our bed was a bit soft.

10

TEJASH

Oct 25, 2025

·

Stayed 1 night

Parking was convenient and breakfast was good.

10

Amber

Jul 5, 2025

·

Stayed 1 night

Super nice place to stay. Kids loved the pool and breakfast was good.

8

Sharon

Aug 27, 2025

·

Stayed 2 nights

I didnt like the fact our room was next to kids, at 8:30 we get a call turn your music down, and it was our tv, also the fridge dosnt get cold enough to keep food at a safe temp.. we got ruth chris food and had to throw most out... We came to get away from crying noisy kids and fine dine.., also the bacon in the buffet is cold and half cooked.. Next yr prob will go a diff route.. Thank you

8

Jeffery

Apr 6, 2024

·

Stayed 2 nights

Good location and easy parking. We do not expect perfect breakfast but food should not be empty.

10

Amanda

Oct 4, 2024

·

Stayed 3 nights

Great location, fantastic breakfast, friendly staff, cannot fault it.

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AI-generated summary based on recent guest reviews

Month	Average price
January	$166
February	$170
March	$199
April	$258
May	$295
June	$243
July	$268
August	$201
September	$205
October	$267
November	$213
December	$152

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16 $285	17 $239	18 $255	19 $397
20 $154	21 $148	22 $321	23 $341	24 $208	25 $287	26
27 $365	28 $243	29 $316	30 $236

Su	Mo	Tu	We	Th	Fr	Sa
				1 $150	2 $262	3 $281
4 $190	5 $330	6 $350	7 $258	8 $255	9 $385	10
11 $343	12 $147	13 $183	14 $179	15 $213	16 $227	17 $218
18 $128	19 $162	20 $242	21 $252	22 $143	23 $227	24 $218
25 $166	26 $208	27 $180	28 $166	29 $145	30 $323	31 $516

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Monthly average prices

About this property

Location

Room options

Standard Room, 2 Queen Beds

Studio Suite, 1 King Bed, City View

Room, 1 King Bed, Accessible, Roll in Shower

Studio Suite, 1 King Bed, Accessible, Roll in Shower

Room, 2 Queen Beds, Accessible, Bathtub

Room, 1 King Bed, Accessible, Bathtub

Studio Suite, 2 Queen Beds, Sofa Bed

Room, 2 Queen Beds, Accessible, Roll in Shower

Studio Suite, 1 King Bed with Sofa Bed

1 King Study with Sofa Bed

Guest reviews

Superb

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Hampton Inn & Suites Pittsburgh-Downtown

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Prices for upcoming dates