Name: Sonesta Columbus Downtown
Address: 33 East Nationwide Boulevard, Uptown District, Columbus, Ohio, United States of America, Columbus, Franklin County, US
Price range: US$173–US$613 per night
Rating: 8.48

What guests think

Across recent reviews, Sonesta Columbus Downtown earns strong marks for its walkable downtown location and generally friendly staff, while feedback on room quality and upkeep varies, and added fees and parking costs are frequent points of frustration.

Many guests found rooms spacious and comfortable, though some reported dim lighting, worn furnishings, intermittent noise, and occasional maintenance or Wi-Fi issues. The on-site restaurant and bar receive frequent praise for food and late hours, but prices can be high and service can lag at busy times. Access to the convention center via the skywalk is a highlight, yet construction, confusing drop-offs, and costly valet or self-parking are mentioned. Expect a convenient downtown stay with friendly service and modern common spaces, but budget for fees and variability in room experience.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

On-site bar and restaurant are popular, and the fitness room is generally well equipped. Skywalk access to the convention center and garage is convenient, but there’s no pool, and several reviews cite pricey or confusing parking or valet plus an added daily destination fee.

Related guest reviews

8

Julie

27 Oct 2025

·

Stayed 2 nights

The hotel itself was very nice. The lobby was clean, modern and busy. The room was clean and as described. The pressure in the shower was great and the towels were really soft! The bed was firm and the blackout curtain could be lowered or raised and it worked wonderfully! The only negative was the area where you get dropped off was being remodeled so the drop off was chaotic and the parking lot was farther than I would have liked. It was down a road and on the 3rd floor there was a bridge so you didnt have to go outside. But we had to take our luggage and carry it through the hallways.

10

Bennett

21 Jul 2024

·

Stayed 1 night

Repeat stay. Attached to convention center via skywalk. Highly recommend if you are coming to downtown Columbus.

10

Susan

3 Nov 2025

·

Stayed 2 nights

Super nice place! Great room, nice fitness room, great bar and restaurant, excellent service! I hope to stay there again.

6

Kathryn

30 Mar 2025

·

Stayed 4 nights

Overall average. The fitness room is nice and there were a decent amount of people working out there every time u went In. The spin bikes need some maintenance but are functional, the mirror won’t let you log in which was disappointing. Difficult to house keeping to come clean your room, or they come and just give fresh towels and take your trash but they don’t make your bed and/or organize your things for you. The restaurant in the hotel always seems understaffed, the bar looked kinda disorganized/messy each time I ate in there regardless of time/day. It’s nice it’s connected to convention center but If your going for a convention, the Hilton (also connected) is worth the extra cost.

10

darren

25 Aug 2025

·

Stayed 3 nights

Our trip was AMAZING. We booked here because we had a vampire convention across the street, and it was so convenient with the sky walk connecting to the convention center. Our room was super clean and the beds were SO comfortable. The food at the restaurant downstairs was the best food I have EVER had at any hotel. We ate every meal there the entire weekend because we couldnt wait to try something else on the menu. I would absolutely stay here again if im in the area!

8

william

11 May 2025

·

Stayed 2 nights

Was a busy night there Saturday w Ohio State graduation, large wedding, and a Volleyball tournament. Restaurant was very good. Very good breakfast buffet as well as other meals. Parking staff was able to handl the volume.

8

mike

12 May 2024

·

Stayed 2 nights

Parking was extremely high at this facility. Even to park yourself. The additional fees really at up.

8

Kimberly

19 Jun 2025

·

Stayed 1 night

Property did not offer a pool and as an uptown property that was unexpected. The restaurant food was very tasty and the cooks were fast. Grant I ordered items that did not require cooking. The Cobb salad was very good!! All the ingredients were fresh and tasty. The ranch also tasted homemade although I know it wasn’t. It was packaged well too. I also ordered granola and Greek yogurt, I loved that they offered Greek yogurt! Most places don’t offer Greek as an option. The staff were very helpful and pleasant except 1 lady whom I had contact with on my last day (checkout day) but I won’t allow my interaction with her to tarnish that of all of the staff members. The staff members were also very pleasant to the children in my party. The beds were comfy. The bathroom was spacious and I loved the lighting in the vanity mirror. The room was spacious enough for 2 adults and 2 young children. The property also offered me a $10 credit everyday I was checked into the property. I enjoyed that. I simply had to pay the amount that was over the $10. The marketplace offered a variety of snacks and beverages. None to my liking but most people would have found them favorable. The kids were provided coloring kits and self portrait kits with stickers and they kept the kids busy while I worked in the room. Valet was quite expensive in my opinion and none of the staff mentioned that street parking was free on the weekends, I did not appreciate that bc I would have saved $100. I loved that elevator

10

Eric

28 Nov 2025

·

Stayed 3 nights

Friendly staff, clean room, and great location. The bar/restaurant was also solid and it was very nice to have it open over the Thanksgiving holiday. We also used the gym on multiple days – it's nothing special, but it's spacious and has a full dumbbell set, so it worked well.

10

Leslie

29 Jul 2024

·

Stayed 3 nights

Very nice hotel, close to everything…convention center, arena, restaurants. Only disappointment was the skywalk was closed for renovations that led to convention center.

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AI-generated summary based on recent guest reviews

Cleanliness

Many guests describe clean rooms and public areas, but feedback is mixed: some mention dusty or dirty spots, stained linens, lingering odors, and missed or inconsistent housekeeping.

Related guest reviews

6

Lydia

29 Dec 2024

·

Stayed 1 night

The room is huge. But the cleaners dont pay attention to details. We found hair everywhere and had to do our own deep cleaning.

2

Joe

4 Nov 2025

·

Stayed 1 night

I think it may have been someone else's room. Garbage throughout, shoes. and dirty towels were in room when i first went in.

10

Stephanie

9 Nov 2025

·

Stayed 1 night

Quiet and clean

10

Neil

1 Jan 2025

·

Stayed 1 night

Comforter on one of the beds was dirty

2

VAL

16 Nov 2024

·

Stayed 1 night

The staff were friendly. The lobby, restaurant and fitness centre were well equipped and clean. That’s where the good ends. The room was very dated.The bathroom in our room was reasonably clean. The carpet in the rest of the room looked like it hadn’t vacuumed or cleaned in years. Disgusting. The bedding was old and tattered and smelled of cigarette smoke. The chair at the desk was filthy. The location was perfect for going to the hockey game, but there are several other hotels that are in the same vicinity. I wouldn’t come back to this hotel.

10

Jessica

17 Dec 2024

·

Stayed 2 nights

Very clean, updated rooms. Comfortable, shower was good too. Would definitely stay again!

6

Katy

30 Dec 2024

·

Stayed 4 nights

We had a loft room which was spacious but oddly set up. There was trash under the bed and food left in the freezer. There was a large group on our floor and in the room next to us that was incredibly loud and the police were called…not the fault of the hotel but it wasn’t resolved until 3am (my first call to the front desk was at 11pm).

10

James

18 Aug 2025

·

Stayed 3 nights

We had a very pleasant stay! The hotel was clean (a lot cleaner than some recent ones we stayed at) and everything was updated. The restaurant food was okay. Nothing extraordinary. Hotel is close to everything and in an area that isn’t very busy at all, so you’re not waiting in traffic all day. I would stay here again.

6

Keesha

27 Sept 2025

·

Stayed 1 night

The staff was very friendly and accommodating. We had to switch rooms about 30mins after checking in. The first room had bed bugs. I took a video and some photos to show the front desk. They gave me another room, it was very clean and bug free. They also gave us a complimentary dinner for 2.

8

Aaron

23 Jun 2025

·

Stayed 6 nights

Stay was convenient and comfortable. Rooms were quiet and mostly clean. The bed definitely needs to get rotated. And spaces behind the bedside table were covered in a thick coat of dirt.

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AI-generated summary based on recent guest reviews

Rooms

Rooms and lofts are often spacious and comfortable with firm beds, but several reviews cite dim lighting, worn furniture, noise transfer, and occasional maintenance or HVAC issues; microwaves are typically not provided.

Related guest reviews

10

Jim

16 Feb 2025

·

Stayed 1 night

Couch leather in room 3006 was peeling off

10

Joel

2 Sept 2025

·

Stayed 3 nights

Air conditioning unit made weird noises but otherwise a good stay

8

Jacques

22 Mar 2025

·

Stayed 1 night

The plusses - generally nice property, convenient location, easy check in, valet service. minuses- loft room had barely any furniture, and furniture it did have was clearly old and worn out. desk chair was wobbly and sketchy. bathroom fixtures were "retro" to the extreme. Loft had great spaciousness, but no purpose. TV did not work (we didn't really care, but STILL). Another minus- This review site, which won't let me upload any of the photos.

8

Maria

17 Sept 2025

·

Stayed 1 night

Rooms need a microwave!

8

Melanie

4 Nov 2025

·

Stayed 1 night

Lovely room. Clean and plenty of space. Comfortable beds and sheets.

10

Dave

29 Apr 2025

·

Stayed 2 nights

I liked the expansive space. The loft room was easily three times the size of an average hotel room. The big industrial feel of the room and the building was very appealing to me.

8

Keri

16 Nov 2025

·

Stayed 1 night

We really enjoyed our stay, as always, in Columbus. This hotel is in a great location to walk anywhere including the Arena, The North Market, The Convention Center, restaurants, bars etc.. Staff was very professional, courteous and helpful. The bed was very comfortable. We had breakfast in the restaurant which was really good including a Crimson Cup latte. We stayed in the Lofts Tower and were really excited to stay in a room like the ones pictured on the website with exposed brick, lots of big windows and charm. Our room was rather dark, very dimly lit even with all the lights on, only 1 medium sized window and frankly quite drab with no exposed brick. The bathroom is cute with a pedestal sink, pretty tile and a bathtub. However, in a hotel bathroom - function beats fashion- a pedestal sink and tiny decorative shelf is not sufficient when traveling with toiletries for 2 adults. The lofts concept is cool but if you aren't lucky enough to get a room like what is pictured on the site- it's a bit of a let down. I would definitely stay at this hotel again, but would not pay a premium to stay in the Lofts.

6

Selena

27 May 2025

·

Stayed 1 night

Overall room was very spacious and unique which I loved ! But my couch was missing leather to the pillows in the lounge area of the room Another thing we noticed is that the levels between floors must be very thin because we heard walking above our heads all morning starting at 6am and could hear each time they flushed the toilet or used the shower . Which caused a restless early morning

8

Kayla

20 Jul 2025

·

Stayed 1 night

The hotel was great but we had a hard time sleeping because of a constant knocking noise coming from the ceiling.

8

Jennifer

12 Oct 2025

·

Stayed 1 night

The restraunt was phenomenal. The thermostat in our room was not adjustable so we were a bit cold with no extra blankets in the closet and only a thin one on the bed. All off the pillows were extremely thick and firm which doesnt leave you many options. Sleeping wasnt great.

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Service

Staff are widely praised as friendly and helpful across front desk, valet, and bar teams. Some guests experienced slow or chaotic check-in, room assignment or billing issues, and delays or gaps in housekeeping responses.

Related guest reviews

4

Brianna

19 Jul 2025

·

Stayed 3 nights

The restaurant was amazing. We ate there multiple times. My review is for the hotel.. we stayed there 3 nights. The room was not serviced once, ran out of toilet paper, never cleaned. There was no option for in room dining.

6

Melissa

19 Jan 2025

·

Stayed 1 night

I didnt like that I paid for the room 3 weeks before we came, checked in around 5pm only to be told our room wasnt available(basically didnt hold our room and gave it away) and was put in a lower cost room and wasnt refunded any difference. We paid for a loft room and ended up in a very small room.

6

evgeni

20 Jun 2025

·

Stayed 1 night

They overcharged my Credit Card, charged me for someone else dining and breakfast! Had to deal with overcharging my CC when checking out! One day later another two charges on my account without my knowledge!!! Four days later still dealing with them to credit back the overcharges !!! Bad experience !

4

cathy ann

5 Mar 2024

·

Stayed 3 nights

They de-activated our keys and made up a stupid excuse as to why it happened blaming it on another co-worker. They never gave us clean towels until after the third phone call. I paid through Expedia and they paid Sonesta but they still charged my card for my stay. They told me they would email my receipt but it's been two days and I have not received it.

6

Michael

6 Jul 2024

·

Stayed 1 night

Check-in was a nightmare, they need to do a better job checking people in. The line was out the door, when we finally got to the desk our room wasn’t ready. They offered a smaller room at the same price, which I declined . They finally let us check in, with the plan to pick up the key an hour later. Two hours later, the room still wasn’t ready. When it was finally ready, we were not given directions and ended up going up and down and around before we finally found our room. The room was nice. The guy at the desk was nice, but you need to do something to make check in easier. The next night we stayed at the Hyatt and I checked in online and picked up my key. It took about three seconds.

10

Beth

20 Oct 2025

·

Stayed 2 nights

The staff was top tier. Professional and accommodating. Spotless room and great amenities. Only suggestion would be to move the toilet tissue holder to the right and forward. VERY hard to reach.

4

Jennifer

30 Jan 2025

·

Stayed 1 night

We arrived at the hotel at 11:00PM(I had called earlier that day to let them know if our late arrival) there were no rooms ready and the lobby was full of guests waiting for rooms. The front desk staff went above and beyond trying to accommodate guests. They had to go check for clean rooms to check guests in, but they handled it like pros! Guests rooms are old and worn.

10

Amy

9 Nov 2025

·

Stayed 1 night

Very nice room and excellent, helpful staff!

8

Megan

9 Oct 2025

·

Stayed 1 night

The hotel itself was very nice. Clean, comfortable, and conveniently located. The restaurant was a bit pricey, but the food was amazing. Unfortunately the issues we experienced with our room resevations during our stay caused much confusion with the staff. We booked through Hotels.com and had multiple reservations in the system due to the inability to modify our original reservation to extend our stay. Although we did not have to physically move rooms, we had to return to the front desk each day to "check out and back in" to our rooms and have our key cards reset during our three night stay. Additionally, the housekeeping staff was not aware of how long we were staying and continuously entered our room despite the fact we were not scheduled to check out until Sunday. They even entered prior to checkout time and even came in to clean after being told we were not checking out until the following day and to stop entering the room. It was a hassle and not worth it for the price of the hotel, additional daily fees, and pricey parking fees.

10

Catherine

21 Oct 2025

·

Stayed 4 nights

The staff was friendly and helpful from the moment I arrived in the parking garage. They helped me with my luggage, found luggage I had failed to unload, and were tirelessly looking out for me. The 2 dinners I had from the restaurant were both excellent. The server, Colton, was very nice.

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Location

Walkable downtown spot near Nationwide Arena, the convention center via skywalk, North Market, and Short North. A few guests noted construction, hard-to-find entrances, or confusing parking routes.

Related guest reviews

8

Leigh Ann

9 Jun 2024

·

Stayed 1 night

Finding the hotel at night from the garage was difficult since most doors were locked and it was not a safe walk

10

Chase

5 Aug 2024

·

Stayed 2 nights

Great location, walkable to a lot of the surrounding area.

10

Roberto Y.

2 Jul 2025

·

Stayed 2 nights

Perfect affordable location nearby the convention center across the street

10

Bennett

21 Jul 2024

·

Stayed 1 night

Repeat stay. Attached to convention center via skywalk. Highly recommend if you are coming to downtown Columbus.

10

Catherine

30 Mar 2025

·

Stayed 1 night

We stayed for the close proximity of the Nationwide Arena for an event. We wanted to be in walking distance and avoid traffic. It was only a five minute walk, so perfect. You can also walk to North Market a few blocks away. Very walkable area here. Front desk was welcoming and courteous. The rooms were well appointed. Beds comfortable and clean. The restaurant downstairs was open late after our event around midnight with good food. Checkout process was smooth. We will definitely stay again without hesitation.

10

Matthew

23 Nov 2024

·

Stayed 1 night

Great location.

10

Whitney

3 Oct 2024

·

Stayed 2 nights

Great location and very welcoming staff. Interactions with valet, front desk, and restaurant staff were all warm and professional. Only recommendation is to provide more details about parking with my reservation confirmation. Circled the block before realizing the entrance and valet service were the same place, but self-parking is around the other side of the building.

10

Kerry-Beth

11 Apr 2025

·

Stayed 1 night

The location of this hotel was perfect for us. Walking distance to the arena. The staff was amazing. The rooms are clean and bright.

10

James

24 Jun 2025

·

Stayed 1 night

Check in was quick and easy, nice place to stay in a great location. Was going to an event at Nationwide Arena and it is just a short walk up the street, like two blocks.

8

Bonnie B

30 Jul 2025

·

Stayed 1 night

The front of the hotel was under construction.

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Dining

The on-site restaurant and bar are frequently praised for tasty food, drinks, and late hours, though prices can be high and service can be slow when busy.

Related guest reviews

10

Lindsay

5 Apr 2025

·

The restaurant inside the hotel was open late. The food and staff were excellent.

8

Andrew

12 Apr 2025

·

Stayed 1 night

The stay was good, but the restaurant staff was not as attentive as we'd hope.

10

Cheryl

13 Aug 2025

·

Stayed 1 night

Excellent customer service. Great bar and food.

6

Kathryn

30 Mar 2025

·

Stayed 4 nights

Overall average. The fitness room is nice and there were a decent amount of people working out there every time u went In. The spin bikes need some maintenance but are functional, the mirror won’t let you log in which was disappointing. Difficult to house keeping to come clean your room, or they come and just give fresh towels and take your trash but they don’t make your bed and/or organize your things for you. The restaurant in the hotel always seems understaffed, the bar looked kinda disorganized/messy each time I ate in there regardless of time/day. It’s nice it’s connected to convention center but If your going for a convention, the Hilton (also connected) is worth the extra cost.

10

darren

25 Aug 2025

·

Stayed 3 nights

Our trip was AMAZING. We booked here because we had a vampire convention across the street, and it was so convenient with the sky walk connecting to the convention center. Our room was super clean and the beds were SO comfortable. The food at the restaurant downstairs was the best food I have EVER had at any hotel. We ate every meal there the entire weekend because we couldnt wait to try something else on the menu. I would absolutely stay here again if im in the area!

8

william

11 May 2025

·

Stayed 2 nights

Was a busy night there Saturday w Ohio State graduation, large wedding, and a Volleyball tournament. Restaurant was very good. Very good breakfast buffet as well as other meals. Parking staff was able to handl the volume.

10

Kurtis

25 Oct 2024

·

Stayed 7 nights

The Vine Forge restaurant was outstanding! In particular they make their own corned beef daily, and it might just be some of the best I have ever had... easily as good as any of my many NYC deli stops over the years.

10

jeff

19 May 2024

·

Stayed 2 nights

Restaurant/staff

10

Catherine

21 Oct 2025

·

Stayed 4 nights

The staff was friendly and helpful from the moment I arrived in the parking garage. They helped me with my luggage, found luggage I had failed to unload, and were tirelessly looking out for me. The 2 dinners I had from the restaurant were both excellent. The server, Colton, was very nice.

8

Daniel

31 Mar 2025

·

Stayed 1 night

A nice place, food and staff was good. Breakfast was disappointing especially for $65(including tip) for two people eating a typically ok breakfast buffet.

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AI-generated summary based on recent guest reviews

Month	Average price
January	US$224
February	US$142
March	US$208
April	US$192
May	US$181
June	US$196
July	US$192
August	US$139
September	US$184
October	US$202
November	US$155
December	US$112

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17 $613	18 $232	19 $200
20	21 $177	22 $286	23 $344	24 $342	25 $267	26 $219
27 $231	28 $276	29 $370	30 $393

Su	Mo	Tu	We	Th	Fr	Sa
				1 $232	2 $173	3 $189
4 $178	5 $267	6	7 $215	8 $214	9 $260	10
11 $308	12 $333	13 $330	14 $197	15 $193	16 $337	17
18 $223	19 $317	20 $359	21 $262	22 $219	23 $193	24 $211
25 $199	26 $225	27 $265	28 $229	29 $260	30 $221	31 $220

Sonesta Columbus Downtown

Prices for Sonesta Columbus Downtown

Monthly average prices

About this property

Location

Room options

Loft, 1 King Bed (Junior Suite)

Superior Room, 2 Queen Beds (Preferred Loft Two Queens)

Deluxe Room, 2 Queen Beds (Deluxe Loft Two Queens)

Suite, 1 King Bed, Accessible (Mobility Roll in Shower One Bedroom)

Superior Suite, 1 King Bed (One Bedroom Oakhurst Suite King)

Room, 1 Queen Bed, Accessible (Mobility Roll in Shower)

Deluxe Room, 1 Queen Bed

Deluxe Room, 1 King Bed (Deluxe Loft King)

Deluxe Room, 2 Queen Beds (Deluxe Two Queens)

Room, 1 Queen Bed, Accessible (Mobility Tub)

Deluxe Room, 1 King Bed

Executive Suite, 1 King Bed (One Bedroom Champion Suite King)

Superior Room, 1 King Bed (Preferred Loft King)

Superior Room, 1 King Bed (Preferred Corner King with Sofabed)

Suite, 1 King Bed (One Bedroom Loft Suite King)

Superior Room, 1 King Bed (Preferred King)

Guest reviews of Sonesta Columbus Downtown

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Sonesta Columbus Downtown

Considering this hotel for your Columbus trip?

Prices for upcoming dates