Name: Hampton Inn & Suites Columbus-Downtown
Address: 501 N High St, Short North, Columbus, Ohio, United States of America, Columbus, Franklin County, US
Price range: $201–$658 per night
Rating: 8.65

What guests think

At Hampton Inn & Suites Columbus-Downtown, travellers highlight the walkable, central location by the convention center and Short North, generally clean, comfortable rooms, and downsides like street or construction noise and the cost of valet-only parking.

Service is often praised as friendly and helpful, though some guests encountered slow or delayed check-in, billing or valet errors, and occasional rudeness. Facilities include a pool and gym, but feedback varies—several note a cold or small pool and an aging fitness room—while breakfast is generally enjoyed despite occasional shortages or basic options. Overall, it suits convention-center visits and walkable downtown trips if convenience matters most.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Valet-only parking is common and considered expensive, though attendants are generally quick and helpful. The hotel has a pool and gym, but guests report the pool can be small or cold and the fitness room could use updates.

Related guest reviews

10

Marilyn

Aug 15, 2025

·

Stayed 1 night

Walking distance to Nationwide Arena, had valet parking for reasonable charge. Decent breakfast. We didn't have time to get in pool, pool looked a little cloudy.

10

Tracy

Sep 2, 2025

·

Stayed 1 night

Pool temperature needed to be higher. Great staff. Parking was 42$ for the night. Quite expensive even for valet.

8

Steven

Mar 17, 2024

·

Stayed 2 nights

You should not have to wait outside for the valet parking attendant

10

Ben

Jan 24, 2025

·

Stayed 3 nights

Great place to stay in Columbus. Lots of dining and entertainment close by. Valet parking was a little pricey but very convenient. This was our second stay and will stay again

10

Samantha

May 23, 2023

·

Stayed 1 night

It was right across the street from the Greater Columbus Convention Center. There was only valet parking. Nice complementary breakfast. I would stay here again.

8

Gene

Apr 9, 2023

·

Stayed 1 night

Didnt like valet only parking

8

Matt

May 18, 2025

·

Stayed 1 night

🅿️ was not good and valet was far too expensive considering I did park overnight 1 block away for 1/2 the valet cost. But the hotel was nice, there's no way you could have decreased the noise from outside. . . The gym could use an update. . .but everything else was a 5/5!

6

Melissa

Jul 21, 2025

·

Stayed 1 night

Extremely loud through the night with lots of reving and racing car sounds. The pool was very cold and the heater had not been turned on. Only valet parking which isn't a perk in my opinion. The breakfast was nice and the room was spacious so all and all it was okay.

10

Heather

May 2, 2024

·

Stayed 1 night

Very clean. Staff was exceptionally polite & helpful. Breakfast was amazing! Pool was clean. Weight room could use a makeover, but overall 5/5

10

Elizabeth

May 9, 2024

·

Stayed 1 night

Great location. Amazing continental breakfast. Clean. Gym was big and has free weights

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Cleanliness

Many guests found rooms and public areas very clean. A smaller number reported issues such as dirty tubs, odors, dust, ripped curtains, and occasional hot-water or housekeeping lapses.

Related guest reviews

6

Jordan

Aug 22, 2023

·

Stayed 1 night

Staff was great, hotel was nice, but our room was really dirty, the bathroom especially clearly hadn't been mopped or wiped down, the shower was still coated in someone else's scrub, it was gross and I'm not coming back

10

Stephanie

Sep 22, 2025

·

Stayed 1 night

Front desk staff exceptional. Rooms very clean. Breakfast great

6

Danielle

Aug 18, 2023

·

Stayed 1 night

The bathtub was dirty and shower curtain was ripped.

10

Derek

Apr 5, 2024

·

Stayed 1 night

This was a terrific stay at the hotel. It might have been the cleanest hotel I have ever stayed in. It wasn't just our room that was clean. The pool area was extremely clean considering my kids swam late at night (8-10PM). There were not towels laying around and all of the furniture by the pool was clean. Then when we had breakfast the next morning, the dining area was extremely clean. The food was pretty good for a free breakfast. We could not have asked for a better stay. The only drawback is the parking garage is a block away and we had to walk over. However, that was well worth it.

6

Daniel Ray

Nov 1, 2023

·

Stayed 6 nights

Wasn’t the cleanest room I’ve stayed in. A lot of dust on counters and bathroom fixtures. Base boards were broken and the curtains had a stench to them. Overall it was alright.

10

Monica

Feb 14, 2025

·

Stayed 2 nights

The staff was great. The bed was very comfortable and the room was extremely clean. Really enjoyed the stay.

10

Lorrie

Jul 28, 2024

·

Stayed 1 night

We had a nice stay, one night as we were passing through on our way to OBX. Just paying $38 for valet parking + tip was the only annoying part of our stay. But, is expected when staying downtown in a city. The clean room was fantastic!!!

10

Lauren

Feb 9, 2025

·

Stayed 1 night

The room was very clean. The staff was super friendly and the hotel breakfast was good!

10

Anthony

May 23, 2023

·

Stayed 1 night

Excellent, clean and relaxing experience!

2

Gerald

Aug 2, 2025

·

Stayed 4 nights

I need help to get $200.08 returned to me. I originally prepaid $200.08 on May 21, 2025 to hold the room. When I checked out they charged me the full amount of $800.36. The staff was rude and told me it was not their problem. I was not able to take a shower the first day because the shower drain was clogged. The drain was finally fixed at 3:04pm. I would not recommend this hotel to anyone!

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Rooms

Rooms are often spacious and comfortable. Several mention street noise or thin walls, dated features, loud HVAC, uncomfortable pillows or beds, and quirks like low toilets or limited space in some layouts.

Related guest reviews

8

Judith

Apr 24, 2025

·

Stayed 1 night

Loved the location, but the fan for the AC/heat was very loud and couldn’t be turned off. It was not a restful night.

8

Lisa

Mar 26, 2024

·

Stayed 1 night

We had a very nice stay for the most part. It was close to the concert venue and various restaurants so that was convenient. The Breakfast was very good and the staff was friendly and helpful. We reserved the room and paid extra to have 2 queen beds and then a pull out in a room we could shut the doors to for the kids. The only problem we had was that the mattress on the pull out couch was very thin and worn. We also did not have pillows for the pull out and when I went to get some the hotel was out of them due to a lot of teams that weekend. The girls weren’t happy at first but they got over it. All in all it was a nice stay.

10

Ian

Mar 31, 2024

·

Stayed 1 night

It’s a great location for everything. Very thin walls though. The person next to us snored louder than a jet engine. A little disappointed when we spent a pretty penny for a nice nights rest and have to deal with that. Make sure to bring some ear plugs. You really can’t beat the location though. I would recommend doing the valet parking service. It’s actually more expensive parking on your own in the garage near the hotel.

8

Carole

Mar 18, 2025

·

Stayed 5 nights

The toilets must be someone's idea of a bad joke. Great height for children, but not so much for older people. Worst of all, the bottom of the bowl is flat so not everything goes down on the first flush. To save water tried to develop a method of pitching paper to the back of the bowl. Ridiculously poor design; really annoying!

6

Tom

Apr 21, 2025

·

Stayed 1 night

Nice arts area of Columbus. Terrible street noise all night long.

10

Candace

Jun 30, 2024

·

Stayed 1 night

Perfect location! Great room and thanks for putting us on the top floor, away from noise!

10

Alain

Feb 4, 2025

·

Stayed 1 night

Good location and rooms are huge.

10

Rebecca

May 28, 2023

·

Stayed 2 nights

Great downtown location, close to the North Market, Shops, breweries and restaurants. Hotel was good, our room was ok, bathroom vanity was needed refinishing and the back of the door was not in good shape, peeling paint scuffed and very unsightly. King room was small.

6

Susan

Jul 27, 2025

·

Stayed 3 nights

The pillows were HORRIBLE!!!!! They need to invest in some firm pillows . We had to drive 20 min to target to buy pillows The pool was small and lame

6

Michael

Feb 6, 2025

·

Stayed 1 night

Fairly outdated property.

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Service

Service is frequently praised as friendly, attentive, and proactive. Some guests experienced slow or delayed check-in, billing or valet errors, and occasional unprofessional interactions.

Related guest reviews

2

Brandy

Jun 26, 2024

·

Stayed 1 night

We were sent to 3 different rooms. First room someone else was in it. Ended up in a room with 1 bed. 3 adults. Paid greatly for a double bed room. Was told they would bring us a pull out bed. Never did. In the morning. They said it wasn’t their fault. They were double and triple booked and they did nothing to make it right with us.

8

Lourdes

Sep 1, 2025

·

Stayed 2 nights

The night staff was a little rude when we were checking in. We had already made the payment through Expedia and the man at the front insisted we had to pay again on site. We ended up paying again because we didn’t want to fight him. The next morning there was a very kind and polite lady at the front desk, I wish i could remember her name. She confirmed that there were two payments on file for us and apologized for the mix up. She was able to refund us for the extra payment. Besides that little interaction, the place was clean and convenient. Not standout but did the job.

10

TED

Aug 15, 2025

·

Stayed 1 night

Service was great from front desk to valet! Leticia did a great job with us at check in!

4

LaRina

Jul 28, 2025

·

Stayed 1 night

Valet parking almost wrecked our car. Valet parking brought us the wrong vehicle. Our room keys locked us out and we had to rekey our keys. In my room in particular, the tub floor went into a V and the lowest spot in the tub was NOT the drain. The spigot did not work to even use the tub if we wanted to. The coffee maker did not have the piece to put the pod into to make coffee. The TV did not have a guide that was accurate. Checking out, they charged me 5 times for valet parking for vehicles I didn't own. Still fighting that one with the credit card company and the desk staff stated they didn't know how to print my receipt. Finally got the receipt to I am able to fight the excessive charges. Will never stay at this location again.

10

Suzanne

May 24, 2025

·

Stayed 1 night

Clifford at the front desk was amazing! So friendly and welcoming - made our overnight stay pleasant!

8

William

Mar 31, 2025

·

Stayed 1 night

The reservation email said check in time was 3pm. The room was not ready until after 5pm :(

10

Timothy

Oct 16, 2023

·

Stayed 1 night

Hampton Inn is always consistent and never disappoints. The Columbus Downtown location was even better than expected from valet to guest services to the room comfort to the breakfast and location, this was top notch. Shout out to all of the guys at valet for the stellar service and friendliness and Clifford at the front desk for keeping it real!

10

Pamela

Feb 9, 2025

·

Stayed 1 night

Excellent, friendly staff from the valet to the front desk, to the breakfast staff.

10

Glenn and Tammy

Jun 16, 2025

·

Stayed 2 nights

The pool hours 5am-11pm is amazing because everyone gets a chance to swim and see the town. The front desk was helpful and Clifford was an absolute charm and gave us the best dining options. The maintenance guy gave us a charging block to borrow since 2 of the outlets for USB were not working.

10

Roger Dean

May 18, 2025

·

Stayed 1 night

The thing that set this property apart was the incredible staff! From the valets to the front desk staff, everyone was polite, kind, and respectful at every turn. They even went so far as to text and check on us and our experience after checking in and asking if we let them know if there was anything they could do, making sure we had an open channel of communication for anything during our entire stay. We didn’t realize we arrived about 20 min early and they were incredible about it! Also, being a disabled vet, they were incredibly thoughtful and helpful at every turn, managing to stay very respectful in every way. The corner room was very well maintained and laid out with a really nice view on both sides.

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Location

Exceptionally convenient—right by the convention center, North Market, and Arena District, with plenty of dining within walking distance. Drawbacks include late-night street noise and nearby construction at times.

Related guest reviews

2

Kelly

Oct 6, 2024

·

Stayed 2 nights

The noise and construction next door was unacceptable. they should let you know that construction starts at 6:00am everyday except Sunday.

10

Jennifer

Apr 13, 2024

·

Stayed 1 night

The staff was very friendly. The local bars were great . Close to the arena. Very safe

10

Thomas

Apr 13, 2025

·

Stayed 1 night

Friendly front desk staff. Excellent room on top floor with view of short north district. Great location. Lots of inexpensive parking in walking distance.

6

Tom

Apr 21, 2025

·

Stayed 1 night

Nice arts area of Columbus. Terrible street noise all night long.

10

Jonathan

Jul 20, 2025

·

Stayed 2 nights

I loved the north market and all the dining option in walking distance. I didn’t like that there is no outdoor seating area connected for hotel customers for evenings.

10

Karen

Jun 10, 2024

·

Stayed 1 night

Great location

10

Craig

May 22, 2025

·

Stayed 1 night

Easy access to everything downtown.

10

Cayce

Dec 4, 2023

·

Stayed 2 nights

Right accross the street from convention center

10

Emily

Nov 17, 2024

·

Stayed 1 night

Great location- visited the North Market and attended a concert at the arena. Easy check in and good breakfast.

10

Bonnie

Mar 18, 2024

·

Stayed 1 night

The hotel was located in a convenient location, easy to walk down High street to many shops and restaurants

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Dining

Breakfast is generally well liked and included, with good variety for many stays. At busy times, items can run out or feel basic.

Related guest reviews

10

Marilyn

Aug 15, 2025

·

Stayed 1 night

Walking distance to Nationwide Arena, had valet parking for reasonable charge. Decent breakfast. We didn't have time to get in pool, pool looked a little cloudy.

10

Lynne

Aug 13, 2025

·

Stayed 5 nights

Went for a convention, this hotel was right across the street. The breakfast was delicious and fresh each morning. Bed was extremely comfortable, rooms very clean and staff so friendly. Best stay at a hotel I ever had. Plus traveling alone I felt safe. Thank you.

8

David

Mar 2, 2025

·

Stayed 2 nights

Over all it was a good stay.great location! Front desk is always very pleasant. Room was clean and comfortable. For not so good side- both nights the room was located facing back if hotel. There are 2 nightclubs which had very loud music playing til 2am. Recommend getting rooms facing the convention center if you want sleep. First morning found breakfast had run out of coffee and eggs at 8am. Typical for a weekend where its full and theres a huge expo going on.

10

Tara

Dec 11, 2024

·

Stayed 2 nights

I love this hotel! I stay here any time I go to Columbus and this time was no exception. Any time I needed assistance, the staff was fantastic. I highly recommend this hotel! It's convenient for events at the GCCC!

10

Samantha

May 23, 2023

·

Stayed 1 night

It was right across the street from the Greater Columbus Convention Center. There was only valet parking. Nice complementary breakfast. I would stay here again.

10

Cody

Dec 4, 2024

·

Stayed 2 nights

Hotel had a great pool and breakfast was better than other places I've stayed, they had fresh omelettes.

10

James

May 12, 2025

·

Stayed 1 night

The beds were very comfortable, soft sheets and the complimentary breakfast was very good.

10

Lauren

Feb 9, 2025

·

Stayed 1 night

The room was very clean. The staff was super friendly and the hotel breakfast was good!

6

Lynda

Feb 16, 2025

·

Stayed 1 night

Way too expensive. Room was nearly $250 for just a run of the mill room. Had to valet park for $42 per night. Breakfast was uneventful. Only eggs available was an omelet. No meat. If you wanted waffles you were in luck.

10

Melissa

Dec 9, 2024

·

Stayed 1 night

Clifford at the front desk is an absolute treat. He will brighten you day. My only negative about this hotel is the breakfast. For the price of the room, I expected a bit more hot options other than eggs, bacon, potatoes, and waffles. There was still plenty of other options.

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AI-generated summary based on recent guest reviews

Month	Average price
January	$207
February	$188
March	$232
April	$229
May	$244
June	$265
July	$251
August	$200
September	$223
October	$256
November	$229
December	$162

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15 $589	16 $457	17 $300	18 $308	19 $508
20 $221	21 $238	22 $658	23 $418	24 $396	25 $437	26 $381
27 $301	28 $292	29 $407	30

Su	Mo	Tu	We	Th	Fr	Sa
				1 $371	2 $215	3 $216
4 $231	5 $364	6	7 $406	8 $396	9 $487	10
11 $348	12 $342	13 $422	14 $290	15 $264	16 $565	17
18 $253	19 $464	20	21 $222	22 $201	23 $269	24 $240
25 $230	26 $229	27 $227	28 $229	29 $239	30 $239	31 $239

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Monthly average prices

About this property

Location

Room options

Room, 1 King Bed, Accessible

Room (1 Queen and 1 Double Bed)

Suite, 1 King Bed, Accessible

Room, 1 King Bed with Sofa Bed

Room, 1 King Bed with Sofa Bed (Study)

Suite, 1 King Bed

Suite (2 Queen and 1 Sofa Bed)

Room, 1 King Bed

Suite, 1 King Bed with Sofa Bed

Suite, 1 Bedroom

Guest reviews

Fabulous

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Hampton Inn & Suites Columbus-Downtown

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