Name: Hampton Inn by Hilton Columbus I-70E/Hamilton Rd
Address: 2093 South Hamilton Road, Eastland, Columbus, Ohio, United States of America, Columbus, Franklin County, US
Price range: $95–$375 per night
Rating: 6.65

What guests think

Across recent reviews, Hampton Inn by Hilton Columbus I-70E/Hamilton Rd draws mixed feedback, with repeated praise for friendly staff and breakfast but many concerns about worn rooms, cleanliness, elevator and pool outages, and an unappealing, hard-to-find location.

Guests also mention thin walls, building maintenance problems (from faulty room power or plumbing to noisy HVAC), and occasional Wi-Fi issues. Service ranges from warm and helpful to slow or unresponsive, with reports of check-in errors, overbooking, and limited follow-through on requests. Expect basic accommodations with uneven upkeep and a variable experience.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Elevator outages and a closed or unusable pool come up repeatedly. Some guests also noted the fitness center closed and lobby/exterior doors or other building features not working properly.

Related guest reviews

2

Dr. Rita

Dec 10, 2023

·

Stayed 1 night

This is the second time I stayed here and both times the elevator is out. We had to insist on a ground floor room. Breakfast was good.

6

Melissa

Apr 17, 2023

·

Stayed 2 nights

We can usually count on Hampton Inns to be a quality hotel. This one is in need of some serious updating. Elevator extremely slow the first day and out of order the second. Stained carpets. Water fountains broken and leaking. AC apparently broken in lobby. Juice machine options - all broken except orange. Emergency exit doors all propped open. So much for needing a key card to get in the locked doors.

8

Bryan

Feb 5, 2023

·

Stayed 1 night

Not only was the pool and fitness center closed, There is trash all around the hotel very unkept. Definitely felt like I was in the ghetto.

4

Richelle

Nov 4, 2023

·

Stayed 1 night

The elevator was broken, the showers were cold, the pool was just shocked and staff said to wait only 30 minutes before getting in. The water was so cold that no one could use it. The fitness room smelled like cat urine and was not useable. Some staff were rude while others were nice.

2

Olivia

Sep 1, 2023

·

Stayed 1 night

ROBBED! We arrived after a knee surgery, only to learn that the elevator and pool were both out of order. They could have called us before we drove 3hrs to get there to warn us but they didn't. We couldn't get to any of the available rooms because of the broken elevator and obviously after a surgery couldn’t use the stairs (and the kids didn't have the pool). The front desk agent, Meridith, told us (at check in) that we could cancel our reservation and look for another hotel in the area without being charged. So, we went to find another hotel that had working elevators. They charged us the following morning anyway. After speaking with Annette, who told us the GM was on vacation and promised to call hotels.com and refund us herself, we felt relieved. Annette never returned our calls after that and we were not refunded. We were completely let down by this brand and will not be returning to any of their sister companies. We feel mislead and robbed. This was false advertising at the least and we deserve a refund!

4

Tamika

Mar 19, 2023

·

Stayed 1 night

This is an older but newly the renovated property. The hotel pool is out of order and our tub was clogged.

6

Amanda

Mar 13, 2023

·

Stayed 2 nights

Overall, was a nice stay. Only down fall was the pool was broken and no heads up. One of the main reasons we picked this hotel was the fact that it had an indoor pool. So that was a little disappointing.

4

Denise

Aug 27, 2023

·

Stayed 1 night

I was not happy when I checked in and found out the elevator is not working and the Wi-Fi is out. Yeah I paid the same price for my room as though they were working. Also was charged $75 for each of my two dogs which I did not expect. I think that’s a bit pricey, the other hotels I stayed at was $25-$50 per dog. I was going to use the Keurig in my room for coffee in the morning, but when I raise the back put the water in there was mold inside the coffee pot. Staff was very kind and helpful.

4

Jane

Oct 13, 2023

·

Stayed 1 night

The front door was broken so had to be left open 24/7. I took a stairwell and saw another exterior door that didn’t close. The furniture in the room needed cleaning- dirty upholstery. There was coffee & a coffee maker but no sugar/ creamer. The sheets didn’t seem like they fit the king size bed The staff was very kind and seemed frustrated with the condition of the hotel

2

Saba

Nov 1, 2023

·

Stayed 2 nights

At check in, we were told the elevator was just then out of service and if we like could wait in the lobby till fixed to accept a room on 3rd floor, however there was no functional elevator to date of check out and that was extremely disappointing as we were having trouble with getting to the 3rd floor room on foot! Honest information would have helped us make informed choice at the outset. Also, no restaurant on site was inconvenient to say the least. Would not recommend.

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AI-generated summary based on recent guest reviews

Cleanliness

Many reviews cite musty odors, stained carpets or tubs, pests, and smoke or marijuana smells in common areas. Several also reported missing or soiled linens and generally poor upkeep.

Related guest reviews

6

MBENG

Jun 17, 2024

·

Stayed 1 night

The place was not clean. Hallway smelled like there was a smoking party going on. Carpet stained and shower tub will give you chills with rust and water not going through the drain quick enough. No vent in shower and paint pealing off the ceiling

2

Robert

Jun 12, 2023

·

Stayed 1 night

Absolutely disgusting, no TP, Towels, soap, ice had bugs in it, elevator broken, furniture falling apart, AC broken, soiled TP behind the toilet, pee stained sheets, dirty towels found in closet, pool closed with film on water. Would not recommend my worst enemy stay here. We stayed with our ball team and the entire facility smelled like weed.

2

Stewart

Jun 12, 2023

·

Stayed 2 nights

No towels no toilet paper dirty rooms and bed clothes everything smells like weed the pool had stuff growing on it the ice machine had bugs in the ice.

2

Kevin

Aug 31, 2025

·

Stayed 2 nights

Common areas haven’t been properly maintained, carpets looked as if they hadn’t been vacuumed in ages. First room had 4 roaches go scurrying when the lights were turned on. Went to the front and got another room that had a broken lock. Ended up cancelling the stay and finding a different hotel all together.

4

Ryan

Apr 27, 2025

·

Stayed 1 night

Area didn't feel safe. Hotel carpet gad stains in the rooms. Parts of carpet were sticky. Mold on ceiling of shower.

4

Elizabeth

May 25, 2024

·

Stayed 2 nights

Second floor reeked of marijuana. Our room didn’t have enough towels and supplies like shower gel were empty. Carpet was disgusting and dirty. I’ve stayed in dozens of Hampton Inns that were just fine, but this one was awful.

2

Jon

Jun 26, 2023

·

Stayed 1 night

Worst experience. Can't believe it was a Hampton Inn. It was filthy, no light in the elevator, only one towel. Room was disgusting and not clean with hair everywhere. I could go on forever. DO NOT stay here. Just hope we didn't bring bed bugs back with us.

4

Francesca

Sep 1, 2025

·

Stayed 1 night

The room smelled of mildew amd there were stains or damage around the tub.

2

Maria

Sep 21, 2025

·

Stayed 2 nights

No clean towels. Hallways did not have a good smell. Bathroom inside room was nasty. Customer service was terrible.

2

Timothy

Sep 3, 2025

·

Stayed 2 nights

The hotel is in a bad location. Didn’t feel safe at all. Outside looked awful. Inside was even worse. Has a bad smell of mold. Got to the room and the under the window was full of black mold. Got another room and the smell was still there but no visible mold. Immediately found another hotel and got out of there

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Rooms

Rooms are dated with worn fixtures and recurring maintenance issues (faulty power or plumbing, loose fittings, and noisy HVAC). Noise from thin walls or nearby elevators and occasional Wi-Fi outages were reported, though a few found rooms spacious or comfortable.

Related guest reviews

6

Donna

Jun 22, 2024

·

Stayed 1 night

Disappointed. When traveling we always feel confident going with Hampton Inn. It’s always clean, comfortable and predictable. This hotel fell short. Obviously understaffed, with a computer system that was offline when we checked in, an elevator that didn’t work, an air conditioner that sounded like a freight train. The poor staff is left to apologize and scramble to make things right.

6

Tisha

May 19, 2024

·

Stayed 3 nights

Bed in room was the most uncomfortable I have stayed on and I’m not picky. The pillows were comically small and flat. Comforter has stains (I hope it wasn’t just unclean). Bathroom walls were peeling. Toilet had issues from the moment we arrived and got to the point it wouldn’t flush. Staff unclogged it but didn’t clean it. Had to ask for fresh towels our second day. Our third day they took our used towels and didn’t give us any clean ones. Breakfast was decent for a continental breakfast. Pool room was very hot, but the pool didn’t seem to be heated. There were no towels in the pool area. Our room keys deactivated (this apparently effected all keys) and we had to go back to the front desk to get replacements late at night. No do not disturb sign is provided.

6

Amy

Feb 28, 2025

·

Stayed 1 night

This hotel is in an industrial area. The room itself was fine. However the bathroom looked like it was half upgraded. The wallpaper was peeling off the wall. The tub was old and stained. Sink and vanity area were fine. Soundproofing between floors was nonexistent. We had a family with children above us and all we heard was feet running and stomping for half the night. Breakfast was good and the breakfast staff member was terrific. We were there for just a quick overnight stop so we just made the best of it.

6

Rachelle

Sep 23, 2024

·

Stayed 1 night

Not enough parking. A truck and a car blocked the front. Coffee and breakfast was good. Room was clean and bed was comfy. I wish all hotels would give you decent pillows instead of 4 tiny ones. Also the reason for the low rating the electric didn’t work no lights no power so had to change rooms. When you’ve travelled all day that is unacceptable. Front desk was good about it tho. Second room worked. But the tv remote was hard to figure out but we did. So all was well.

6

Sandra

Jun 4, 2025

·

Stayed 1 night

Front desk staff was nice. Room was very old. Towels were of rag quality, one had blue stripes on it. Breakfast was good. Area in which this hotel sits is not a good area for travelers. when you see a sign that says park at your own risk at the hotel, it is isn't very comforting. Will make sure I check ratings next time.

2

Codi

May 11, 2025

·

Stayed 1 night

The manager was rude. Walls were paper thin. Heard the elevator all night. In a sketchy area.

2

Justin

Jul 14, 2024

·

Stayed 1 night

The bed was sagged in the middle. Spent the night rolling to the middle of the bed. The ac was making a lot of noise, enough to wake me up on and off all night. The staff was ok. I reported there was damage to the room. The door stopper was smashed in to the wall the over night guy did not seem to care about it. Over all not a great night stay.

8

Victoria

Apr 8, 2024

·

Stayed 1 night

Room was very clean and comfortable, staff was friendly but fire alarms kept going off at 6 am and waking us up after a late night concert. I understand these things happen.

8

Robert

Sep 20, 2023

·

Stayed 1 night

Hampton Inns are pretty consistently good, but this hotel is a little dated. Bed was fine, but not amazing. Bathroom needed washclothes (front desk fixed us up), out of shampoo, and faucet was very loose at sink. Pretty quiet room and breakfast was fine. No real issues, but guessing this property is older compared to peers.

4

Denise

Aug 27, 2023

·

Stayed 1 night

I was not happy when I checked in and found out the elevator is not working and the Wi-Fi is out. Yeah I paid the same price for my room as though they were working. Also was charged $75 for each of my two dogs which I did not expect. I think that’s a bit pricey, the other hotels I stayed at was $25-$50 per dog. I was going to use the Keurig in my room for coffee in the morning, but when I raise the back put the water in there was mold inside the coffee pot. Staff was very kind and helpful.

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Service

Staff feedback is mixed: some guests praised friendly, helpful service, while others reported long or problematic check-ins, overbooking, and limited responsiveness. Communication about issues and policies was sometimes lacking.

Related guest reviews

2

Dr. Rita

Jul 27, 2023

·

Stayed 1 night

The elevator was out and staff didn’t care. The Wi-Fi was out and staff did nothing. Staff just said it’s temperamental and it happens.

6

David

Jun 24, 2024

·

Stayed 1 night

They over booked several people waited for rooms but the staff made sure we had a place to stay that night

8

Bradford

Jun 30, 2024

·

Stayed 1 night

Room and breakfast were good. A little problem being billed at check-in for a room that was already paid for. Straightened that out before checking out.

2

Olivia

Sep 1, 2023

·

Stayed 1 night

ROBBED! We arrived after a knee surgery, only to learn that the elevator and pool were both out of order. They could have called us before we drove 3hrs to get there to warn us but they didn't. We couldn't get to any of the available rooms because of the broken elevator and obviously after a surgery couldn’t use the stairs (and the kids didn't have the pool). The front desk agent, Meridith, told us (at check in) that we could cancel our reservation and look for another hotel in the area without being charged. So, we went to find another hotel that had working elevators. They charged us the following morning anyway. After speaking with Annette, who told us the GM was on vacation and promised to call hotels.com and refund us herself, we felt relieved. Annette never returned our calls after that and we were not refunded. We were completely let down by this brand and will not be returning to any of their sister companies. We feel mislead and robbed. This was false advertising at the least and we deserve a refund!

6

Sandra

Jun 4, 2025

·

Stayed 1 night

Front desk staff was nice. Room was very old. Towels were of rag quality, one had blue stripes on it. Breakfast was good. Area in which this hotel sits is not a good area for travelers. when you see a sign that says park at your own risk at the hotel, it is isn't very comforting. Will make sure I check ratings next time.

2

james

Aug 6, 2025

·

Stayed 1 night

Wrost check in ever took three hours because the clerk did not know what they were doing

8

Clifford

Jun 2, 2025

·

Stayed 1 night

the employees were awesome, the area around was not very appealing. bed could have been more comfortable. room was clean , breakfast was awesome. needs some tlc & make your guests aware of the surroundings.

2

Ronel

Jun 23, 2024

·

Stayed 1 night

When we checked in, the room we reserved was not available, so they switched us to a different room. There were no towels in the room. Staff persons were unfriendly and hard to find. Staff persons were texting on their phone and ignoring me while I stood directly in front of them. They eventually told me they were out of towels. Other guests told me that their rooms also did not have towels (or pillow cases). What kind of hotel runs out of towels? A terrible one.

8

Steven

Jun 24, 2025

·

Stayed 1 night

Hotel is a bit hard to find off the main highway. When we first checked in they gave us keys for a room that was already occupied.

2

Alesia

Jun 24, 2024

·

Stayed 3 nights

The hotel and staff were horrible. We didnt have enough towels for the whole family to shower and asked for more and they told us it was only two per room even though we checked in with 3. We had to share towels to be able to bathe. After finally receiving extra towels two days later they were stained and didnt look clean. There was a chunk of hair in the bed upon arrival. Asked to speak to a manager because we no longer wanted to stay there and they never called back. All around terrible experience that we checked out early. Still never heard from the manager. And never received a refund. All around unhappy with this and the kids were disappointed and upset vacation was terrible.

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Location

Industrial setting that many found unappealing, hard to find, or unsafe, though a few liked the freeway access. Overall, the surrounding area did not feel inviting for walking at night.

Related guest reviews

2

Sang

Aug 24, 2024

·

Stayed 1 night

Unsafe place

4

Anne

Jan 18, 2023

·

Stayed 19,369 nights

Very hard to find. The Google Maps directions on Expedia’s site took me to a stop light by Taco Bell near a Lion’s Den and listed it as the “No, No, So Inn”, (corrected now) very scary. I had to search the Internet to find the place. The staff was nice, but the room was filthy with hair in the tub and sink and with streaks of dirt and what looked like blood on the bathroom door. I will not return.

6

Amy

Feb 28, 2025

·

Stayed 1 night

This hotel is in an industrial area. The room itself was fine. However the bathroom looked like it was half upgraded. The wallpaper was peeling off the wall. The tub was old and stained. Sink and vanity area were fine. Soundproofing between floors was nonexistent. We had a family with children above us and all we heard was feet running and stomping for half the night. Breakfast was good and the breakfast staff member was terrific. We were there for just a quick overnight stop so we just made the best of it.

6

Sandra

Jun 4, 2025

·

Stayed 1 night

Front desk staff was nice. Room was very old. Towels were of rag quality, one had blue stripes on it. Breakfast was good. Area in which this hotel sits is not a good area for travelers. when you see a sign that says park at your own risk at the hotel, it is isn't very comforting. Will make sure I check ratings next time.

6

Frank

Apr 5, 2023

·

Stayed 1 night

For business travel, my expectations are few. I want a sufficient workspace, a comfortable place to sit, a comfortable place to sleep, and a decent shower. The Hampton Inn Columbus, while not in the greatest neighborhood, checked most of the boxes. I had sufficient space to work and a reasonably comfortable place to sit and sleep. The low-flow shower was disappointing. Staff were pleasant and professional, and check-in and check-out were easy.

6

Dan

Apr 15, 2023

·

The hotel was fine. The location is rundown, and would not feel safe outside at night. Pool was out of service.

10

Donna

Jan 10, 2024

·

Stayed 1 night

Close to Freeway, Plenty of Restauraunt

8

Rev. James

Jun 1, 2024

·

Stayed 2 nights

The area has a lot to be desired. Staff was excellent, so polite and helpful.

8

Annie

May 19, 2024

·

Stayed 1 night

The hotel is hard to find. They need signs on the street because it is behind two buildings. The area is sketchy looking but our car was fine overnight. The bed was not very comfortable but the room was clean. The breakfast wasn’t very good .

2

Timothy

Sep 3, 2025

·

Stayed 2 nights

The hotel is in a bad location. Didn’t feel safe at all. Outside looked awful. Inside was even worse. Has a bad smell of mold. Got to the room and the under the window was full of black mold. Got another room and the smell was still there but no visible mold. Immediately found another hotel and got out of there

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AI-generated summary based on recent guest reviews

Dining

Breakfast is generally good to very good, with occasional complaints about quality or temperature. Several guests noted limited dinner options nearby.

Related guest reviews

6

Amy

Feb 28, 2025

·

Stayed 1 night

This hotel is in an industrial area. The room itself was fine. However the bathroom looked like it was half upgraded. The wallpaper was peeling off the wall. The tub was old and stained. Sink and vanity area were fine. Soundproofing between floors was nonexistent. We had a family with children above us and all we heard was feet running and stomping for half the night. Breakfast was good and the breakfast staff member was terrific. We were there for just a quick overnight stop so we just made the best of it.

8

Bradford

Jun 30, 2024

·

Stayed 1 night

Room and breakfast were good. A little problem being billed at check-in for a room that was already paid for. Straightened that out before checking out.

8

Salvatore

Dec 29, 2024

·

Stayed 1 night

There were not many options for dinner in the immediate area.

8

James P.

Feb 27, 2023

·

Stayed 1 night

Breakfast was slightly better than expected. If u can get the room for a good rate...it's not bad. Staff was very nice.

8

Candido

Jul 10, 2024

·

Stayed 1 night

Needs a refresh on facilities. Great breakfast.

8

Clifford

Jun 2, 2025

·

Stayed 1 night

the employees were awesome, the area around was not very appealing. bed could have been more comfortable. room was clean , breakfast was awesome. needs some tlc & make your guests aware of the surroundings.

8

Arlene

Sep 8, 2024

·

Stayed 1 night

Evening front desk, staff seem to be a little preoccupied with other things then taking care of guest they seemed a little rude didn’t want to be bothered. Swimming pool is very boring. Only goes up to 4 feet. However, rooms were spacious. They was comfortable. Breakfast was very good overall a stay

2

Saba

Nov 1, 2023

·

Stayed 2 nights

At check in, we were told the elevator was just then out of service and if we like could wait in the lobby till fixed to accept a room on 3rd floor, however there was no functional elevator to date of check out and that was extremely disappointing as we were having trouble with getting to the 3rd floor room on foot! Honest information would have helped us make informed choice at the outset. Also, no restaurant on site was inconvenient to say the least. Would not recommend.

4

Norma

Apr 27, 2023

·

Stayed 1 night

Our reservation was lost and we had to reapply for another room not the one we want it. The continental breakfast was awful. The food was cold and tasteless.

10

David

May 22, 2024

·

Stayed 1 night

Very nice breakfast buffet and staff...nice clean rooms

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AI-generated summary based on recent guest reviews

Month	Average price
January	$71
February	$73
March	$95
April	$102
May	$115
June	$123
July	$114
August	$109
September	$112
October	$97
November	$83
December	$76

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14 $166	15 $215	16 $146	17 $143	18 $169	19 $252
20 $175	21 $124	22 $119	23 $121	24 $117	25 $139	26 $162
27 $107	28 $115	29 $123	30 $99

Su	Mo	Tu	We	Th	Fr	Sa
				1 $99	2 $118	3 $118
4 $99	5 $104	6 $115	7 $108	8 $123	9 $197	10 $188
11 $97	12 $103	13 $101	14 $100	15 $111	16 $265	17 $375
18 $95	19 $104	20 $108	21 $98	22 $100	23 $118	24 $128
25 $99	26 $104	27 $104	28 $100	29 $100	30 $117	31 $120

Select dates to see prices and availability

Monthly average prices

About this property

Location

Room options

Two Queens

Room, 1 King Bed, Accessible

Standard King

One King Bed, Accessible

Guest reviews

Pleasant

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Hampton Inn by Hilton Columbus I-70E/Hamilton Rd

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Prices for upcoming dates