Name: Courtyard by Marriott Columbus Downtown
Address: 35 West Spring Street, Uptown District, Columbus, Ohio, United States of America, Columbus, Franklin County, US
Price range: $129–$973 per night
Rating: 7.45

What guests think

Courtyard Columbus Downtown earns praise for friendly staff, generally clean rooms, and a walkable location near Nationwide Arena and the convention center, while recurring complaints focus on valet-only parking costs, dated furnishings, and occasional noise, odours, or HVAC problems.

Dining feedback is mixed, with a small Bistro and bar seen as convenient by some but limited, pricey, or not matching “full breakfast” expectations by others. Facilities include a pool and hot tub and a basic gym; several guests noted occasional closures or cleanliness/temperature issues in the pool area, plus a few elevator or access quirks and patchy Wi‑Fi. Overall, it suits travelers prioritizing proximity and friendly service over extras and polish.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Valet-only parking is common and often considered expensive or confusing. Guests like the pool and hot tub, though some report occasional closures, cold or foamy water, strong chlorine odor, and a few elevator or access quirks; the gym is basic.

Related guest reviews

10

Tanna

Jul 22, 2025

·

Stayed 1 night

Hotel was very nice and clean. There is no parking for the hotel unless you do public parking or pay the valet service.

10

Danielle

Dec 29, 2024

·

Stayed 1 night

Loved the pool and hot tub. Gym was ok. Basic equipment. Valet parking only. Super overpriced.

10

E

May 19, 2025

·

Stayed 2 nights

Parking is terrible

6

Anne C

Nov 10, 2024

·

Stayed 1 night

Stayed on the first floor, next to the pool. Room and hallway smelled of chlorine.

10

Tara

Oct 12, 2025

·

Stayed 1 night

It was all wonderful! Very clean! Hot tub was great!

10

Madison

Sep 1, 2025

·

Stayed 1 night

Pool and hot tub room was delightful and had skylights. Room was great as well and front desk staff

8

Ryann

Jun 23, 2025

·

Stayed 1 night

it was a nice hotel. A few things, outlets on patio don't work. The elevator doesn't start on the first floor so people were carrying the luggage carts down 3-5 stairs. It was weird.

6

Michael

Oct 14, 2024

·

Stayed 1 night

We got a room that had a window "facing" the pool. I put facing in quotes because our room window had privacy film on it. The room was comfortable. But with us being right beside the pool it came with a heavy chlorine smell. Id recommend asking for a room not facing the pool. Id still recommend the hotel, just not that room

2

Amy

Oct 8, 2024

·

Stayed 1 night

The pool was grossly misrepresented in photos and freezing cold. The hot tub was disgusting with yellow foam bubbles and stains on the walls and surrounding concrete floor.

2

Julia

Jun 9, 2024

·

Stayed 2 nights

The lift for the luggage was broken, in addition to the high price for the stay we had to pay additional for parking, the “valet” lost my car tag. And construction stated at 6 am

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Cleanliness

Many guests found rooms and common areas clean. Repeated complaints note musty or mildew odors, occasional missed cleaning details, and inconsistent housekeeping.

Related guest reviews

8

Kathy

May 23, 2023

·

Stayed 1 night

The only issue was the cleanliness of the shower and floor around tub. Had hairs, even in the mat that is fir the tub. But everything else seemed good.

10

Patricia

Oct 20, 2025

·

Stayed 1 night

Very friendly staff and room was very clean and we were comfortable

10

Jasen

Dec 12, 2024

·

Stayed 1 night

The room was quite nice, the bed was clean and comfortable. The bathroom was very clean, well light and had everything i needed.

2

Derek

Nov 13, 2025

·

Stayed 1 night

The room smelled like mildew. The whole wing did actually. It was dark. I couldn’t open a window. The bed was hard as hell. Something was making the room hot. I had the heat off and the room still got over 80. The parking can’t be charged to the room. Spent $300 on a cramped dark room and had to pay even more for a mediocre “continental” breakfast. The staff were nice. The location was convenient. But i will never ever stay there again. I feel like i deserve some money back. Not up to the standard im used to at that price point.

2

Xavien

Jan 4, 2024

·

Stayed 2 nights

The room wasn’t clean; it still had the previous guest belongings in there,there was ice still in the ice bucket and the drinking glasses weren’t clean. Reached out to the front desk person that day and they stated maybe the cleaning staff missed it? Lastly they only offer Valet at $35 bucks a day. Wouldn’t recommend!!

10

Troy

May 31, 2025

·

Stayed 5 nights

Staff was great - friendly and kind. Facility was comfortable and clean. Would stay here again.

10

Michael

Nov 4, 2025

·

Stayed 2 nights

Th room was spacious and clean, staff professional and friendly

6

Kevin

Jun 29, 2023

·

Stayed 1 night

Our room smelled very musty. The refrigerator was kept in a closed cabinet. When we opened the cabinet door to get to the fridge, the amount of heat that poured out was significant. Thinking this was the source of the musty odor and also a safety issue. Also, when booking online, they claim parking is available. The only parking available offered by the hotel was vallet at $35 for overnight parking. I was told I could go find a parking garage in town somewhere. Walls are very thin. Could hear neighbor opening the drapes, and the stairwell doors slamming shut echoed down the hallways throughout the night.

6

Farrell

Oct 22, 2023

·

Stayed 2 nights

A bit dingy in common areas — rooms were fine but also a bit shabby. Comfy beds, small bathroom. The service was fabulous all over the hotel. Very friendly and helpful. Rate was overpriced for the property condition and location.

10

Jessica

Oct 30, 2025

·

Stayed 1 night

Did not eat breakfast. Very clean and beautiful hotel.

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Rooms

Rooms are often spacious and comfortable, but decor feels dated in places and some layouts are unusual. Several reviews mention loud or drafty HVAC, street or hallway noise, and unreliable Wi‑Fi.

Related guest reviews

10

Ronald

Jun 6, 2024

·

Stayed 1 night

Room was a little stale, needed some better ventilation including the bathroom which had no fans. Otherwise an excellent stay.

10

Christina

Aug 15, 2025

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Stayed 1 night

The room was very big and the beds were comfortable. The AC worked great! They even gave you the options on the TV to log into Netflix Amazon prime and YouTube. We were there for a comedy show at the Nationwide arena and we walked there because it was so close. The staff was friendly and the valet was simple and easy to use.

6

Ellen

Feb 14, 2025

·

Stayed 1 night

The room was very outdated.

8

Caitlin

Oct 6, 2024

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Stayed 1 night

Everything was great. Very accessible to many places. My one critique involves the WiFi. I made an account just to have WiFi, and when I went to use it, it didn’t recognize my room number and last name. So I’ve had to use my data since yesterday.

6

Lynn

Feb 4, 2024

·

Stayed 2 nights

The hotel itself is very nice and I especially appreciate a clean room, which ours was. However, avoid room 111 at all costs unless you really like NOISE! It’s tucked away in a little corner and the room is very spacious- the largest hotel room I’ve stayed in. BUT, it’s street level on a corner, so there was a tremendous amount of traffic noise, pedestrians yelling, and construction noise all hours. Add to that the AC/heater is very loud, the marble lobby echoed all the voices, and the handicap/luggage lift was right next to our room’s door. Additionally, though the room was large and nicely decorated, the mattresses were truly terrible and I’m pretty sure my sock drawer is bigger than the bathroom. The door missed the edge of the toilet by a half inch. I understand the hotel has no control over traffic and pedestrian noise, so perhaps a different room would have been better, but we only stayed a weekend. I also was a bit surprised by the valet only parking. I wasn’t expecting that additional cost. The staff was very helpful and kind however , especially our waitress/cook at The Bistro downstairs. All in all, I’d give the hotel an 8 out of 10, but our particular room a five.

4

Bryan

Dec 1, 2024

·

Stayed 1 night

If I'd known only valet parking was offered I would have found another hotel, was $37 to park overnight also the ac/heating unit in the wall was directly adjacent to my pillow which kicked on and off continually from a drafty window beside it...Room was street side where a sheet of metal was covering a hole from some type of road construction and very noisy when a vehicle would pass over it

8

Tammy

Jul 27, 2025

·

Stayed 2 nights

The WiFi was horrible. Not just poor service to our digital devices, at times even the television didn't have a signal. Beyond that little annoyance, our stay was perfect in every way. Kind curtious staff. Clean. Valet parking was efficient and professional. Would stay again.

6

Joseph

Jul 30, 2024

·

Stayed 1 night

Forced valet parking charged to a hold card I was told would not happen. Wall unit a/c very noisy/cheap/rattled all night, constantly up trying adjust.

6

Felecia

May 20, 2024

·

Stayed 5 nights

The building itself is old but pretty and well kept however the beds and the pillows are extremely uncomfortable and with a four night stay it was not ideal. Otherwise room was clean but had a lot of old things such as tvs and alarm clocks. For sure needs an update.

6

Michael

Oct 14, 2024

·

Stayed 1 night

We got a room that had a window "facing" the pool. I put facing in quotes because our room window had privacy film on it. The room was comfortable. But with us being right beside the pool it came with a heavy chlorine smell. Id recommend asking for a room not facing the pool. Id still recommend the hotel, just not that room

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Service

Staff are frequently praised as friendly, accommodating, and professional. Issues include overbooking or room‑type changes, inconsistent communication or compensation, and uneven valet performance.

Related guest reviews

8

Cindy

Aug 31, 2025

·

Stayed 1 night

Staff was all wonderful and friendly, including desk, valet and others.

4

Phil

Sep 17, 2024

·

Stayed 1 night

This ranks on the bottom of my hotel stay. Starters, the very nice woman at the counter was having issues with the check in process. Was asking for card on reservation that was already paid for. Paid extra 10.00 for breakfast, and was told I need a cupon, was not sent a cupon, nor was it mentioned. The A/C unit in this room, was louder than the Chitty Chitty Bang Bang. Overall the bed and the pillow were comfortable. Lets move on the the valet service. Wasnt sure i was going to get my car back. Info was written down on a post ot note, and a 3x5 note card. Texted for car in the morning, and they asked me what i was driving. I did get my car.

10

Madison

Sep 1, 2025

·

Stayed 1 night

Pool and hot tub room was delightful and had skylights. Room was great as well and front desk staff

2

Allison

Dec 28, 2024

·

Stayed 1 night

I booked a room with two queens. Show up to check in and she says they have none available and only have doubles. I spoke to a customer service person through Hotels and all they could do was give us a coupon for breakfast (we won’t use) and a $25 credit. If I wanted double beds, I would have booked that. Disappointed in this hotel. We also had a room with a very leaky AC unit and there was water all over the floor and got on our bags and things. They did give us a new room to remedy the situation.

6

Timothy

Dec 9, 2023

·

Stayed 1 night

The kitchen staff all the way around was understaffed, very nice people just not enough of them. Front desk staff mostly OK except the manager or at least I believe was a manager just a wee bit on the rude side. She told me there was a $35 charge for valet parking. No other option was available from them, when I checked out the next day the girl who is very pleasant at the front desk and told me know the valet parking was included in my hotel room, and she issued me a credit, however the credit made it to my statement. Currently in dispute. Won’t stay there again.

2

michael

Jul 9, 2023

·

Stayed 1 night

Paid for Valet parking but my car was never valet. Front desk agent could not find the ticket associated with my room and the valet attendant snap on me as If I was lying. The bistro is two thumbs down.

8

Barbara

Nov 29, 2024

·

Stayed 1 night

We arrived and there was the expected line for valet service. I appreciated it was an option at this location. The staff was very helpful and friendly. Loved the free coffee for guests in the lobby. Our room was clean. Perhaps it was our room location, we could hear several conversations and activity in our room from other guests and the hallway. It was a bit different, however we were able to ignore and enjoy our stay

2

Rhonda

Jun 20, 2025

·

Stayed 2 nights

Don't usually do a review but felt it was worth it so maybe a few things could be addressed...we stayed in the handicap room which was fine but if I had been handicap it would have been very hard to manage. First off - Customer service was poor except for the gentleman that worked on Thursday during the day and valet was even worse. For $35.00 per day plus a tip I would think a lady might get a little help putting luggage in the car. That was not the case. The room itself was very poorly lit. The bathroom faucet either leaked in the back of the faucet or if you turned it up more you had the potential of getting extremely wet b/c it shot out far enough to completely drench you. This happened to me twice and my daughter once. It was difficult getting the faucet just right.

10

Natasha

Mar 30, 2025

·

Stayed 6 nights

I was traveling to this area due to a family emergency, and my trip plans were fluid. Staff, including management, were extremely accommodating during this very difficult time for my family. The facility was clean, quiet, and provided a much-needed sense of comfort. Their kindness and professionalism made a stressful situation far more manageable. I’m deeply grateful and would highly recommend this hotel to anyone—especially those in need of a supportive, peaceful place to stay.

10

Jeffrey

Jun 4, 2025

·

Stayed 3 nights

Great place. Staff was amazing.

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Location

Walkable to Nationwide Arena and the convention center, with many attractions reachable on foot. Some note the immediate downtown area can feel quiet with limited late‑night dining.

Related guest reviews

10

Ethan

Aug 29, 2025

·

Stayed 1 night

Clean and comfortable hotel, great staff, you do have to go through valet parking, but there is so much within walking distance, you probably won’t even need your vehicle. The hotel is only a couple blocks away from Nationwide Arena, so if you’re attending an event there, this is the place to stay!

10

Matthew

Nov 2, 2024

·

Stayed 1 night

Close to Nationwide Arena and several restaurants and bars. Old hotel but upkeep has been tastefully done. Gym has nice cardio equipment and enough weights to get the job done. Would stay here again.

8

Mechawn

Jul 26, 2023

·

Stayed 1 night

This property was super close to the convention center in walking distance in fact. Staff was super freindly and accomadating and very helpful only thing is valet costs $35 per day but was fairly quick retrieving your vehicle. Just had one issue at night with a huge team check in rush it made for a long wait to get parked.

8

Peter

Dec 24, 2023

·

Stayed 2 nights

Just be aware there is Valet Parking only. You get as many in and out privileges for the one daily rate. It was extremely quiet in the downtown when we were there, it was two days before Christmas until Christmas Eve. Went for a hockey game at so the Hotel is a great location for that, a 10 minute walk to the arena at most. The only thing that isn't in the room is a safe. Would definitely recommend this spot.

10

Timothy

Oct 6, 2024

·

Stayed 1 night

Great location for concerts.

10

Anna-Marie

Dec 31, 2023

·

Stayed 1 night

Great combination of style and price. Walking distance to Nationwide Arena.

8

Maisha

Jan 1, 2025

·

Stayed 4 nights

This was a great place to stay! The cafe surprisingly had great breakfast choices. It’s in a great area where you can walk for 5-7 mins for food. Great location if you’ve got something at the convention center

10

Scott

Nov 13, 2025

·

Stayed 5 nights

Great location just a short walking distance to the convention center. I saved a few dollars by finding a parking structure two blocks away. They have a bar/serving counter in the basement for breakfast and dinner. The flatbread was excellent and they have some beers down there too.

8

David

Apr 9, 2023

·

Stayed 1 night

OK place for one night during the weekend. However, the hotel is in the central business district, and is surrounded by office buildings and parking lots — very few restaurants. It would be fine for a business trip, but for a weekend trip I would stay closer to Short North.

10

Gwendolyn

Dec 29, 2024

·

Stayed 1 night

This hotel is easily walkable to the Natiowide Arena Older but clean and quiet hotel

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Dining

On‑site Bistro or cafe receives mixed feedback: some enjoyed the food, while others found options limited, hours short, prices high, or breakfast not included as expected. Bar service is present but not consistently satisfying.

Related guest reviews

10

Rochelle

Oct 4, 2023

·

Stayed 1 night

The food was awful

8

Karen

May 2, 2023

·

Stayed 1 night

No free parking. Cost $35 to park for the night. Also no restaurant on the premises. Had a hard time finding some place to have dinner. Also no breakfast included.

8

Kathleen

Jan 30, 2024

·

Stayed 7 nights

That 'restaurant' was a joke. $6.49 for a small bottle of cranberry juice? I could buy several full sized bottles for that. The other prices were just as ridiculous. There are too many good restaurants within a few blocks to waste money on that place. The hot chocolate in the lobby after a day of walking back and forth to the Arena in the rain was really nice - when it was there. Half the time, it wasn't. Room was nice. Fitness center, too. Pool was a weird shape and hard to swim in and hot tub was full of foam - it needed cleaned. Staff was nice.

6

Per Juul

Oct 9, 2025

·

Stayed 1 night

Bar and breakfast restaurant was not up to standard.

10

Robert

Nov 8, 2025

·

Stayed 5 nights

They had some food available in the Bistro, which was good. Friendly staff and nice rooms.

6

sharon l

Nov 30, 2025

·

Stayed 1 night

The experience didn't meet the description. Parking wasn't a good experience. The hotel was very noisy. And the "full" breakfast description was a joke. A Starbucks item from the most unfriendly workers. Definitely not worth the money to stay here.

8

Maisha

Jan 1, 2025

·

Stayed 4 nights

This was a great place to stay! The cafe surprisingly had great breakfast choices. It’s in a great area where you can walk for 5-7 mins for food. Great location if you’ve got something at the convention center

8

RaeAnn

Oct 4, 2024

·

Stayed 1 night

Very very clean, and very nice staff. Parking isn’t as bad as reviews made it to be, there are several public places to park in very very short walks. Only downside really was the extremely limited hours of the bistro!

8

Bailey

Mar 11, 2023

·

Stayed 5 nights

Beds were clean and comfy. Staff was amazing. Very limited selection of breakfast and dinner, but at least there was food options. And the hot tub was hotttt 👍

10

Beverly

Apr 22, 2024

·

Stayed 1 night

Website leads you to believe complimentary breakfast but it wasn’t .

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AI-generated summary based on recent guest reviews

Month	Average price
January	$137
February	$109
March	$144
April	$137
May	$167
June	$186
July	$186
August	$159
September	$184
October	$185
November	$153
December	$118

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16 $973	17 $320	18 $413	19 $442
20 $189	21 $129	22	23 $146	24 $268	25 $392	26 $343
27 $188	28 $248	29 $318	30

Su	Mo	Tu	We	Th	Fr	Sa
				1 $135	2 $148	3 $148
4 $135	5 $135	6	7 $135	8 $135	9 $347	10
11	12 $133	13 $135	14 $278	15 $132	16 $307	17
18 $133	19 $133	20	21 $133	22 $133	23 $145	24 $146
25 $133	26 $133	27 $132	28 $132	29 $133	30 $163	31 $146

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Monthly average prices

About this property

Location

Room options

Room, 1 King Bed

Room, 2 Double Beds, Hearing Accessible (Roll-In Shower)

Suite, 1 Bedroom, Hearing Accessible

Room, 1 Queen Bed

Room, 1 King Bed with Sofa Bed

Room, 2 Double Beds, Hearing Accessible

Room, Multiple Beds

Suite, 1 Bedroom

Room, 2 Double Beds

Room, 2 Double Beds, Roll-In Shower

Room, 2 Queen Beds

Room, 2 Queen Beds, Hearing Accessible

Guest reviews

Good

Who stays here?

What guests think

Property Policies

Check-in instructions

Security deposit

Good to know

Optional extras

FAQs about Courtyard by Marriott Columbus Downtown

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Prices for upcoming dates