Is parking available at the property?

Free self parking is available on-site, but it is limited.

Is breakfast offered at the hotel?

To-go breakfasts are available daily from 6:00 AM to 10:00 AM for a fee of approximately USD 15 for adults and USD 8 for children.

Does the hotel allow pets?

Pets are allowed with a fee of USD 75 per pet, per stay. Service animals are exempt from fees.

What are the check-in and check-out times?

Check-in is from 4:00 PM to 11:59 PM, and check-out is at 11:00 AM. Early or late check-in/check-out may be available upon request and could incur additional charges.

What accessibility features are available for guests with disabilities?

The property includes step-free entrances and wheelchair-accessible facilities, including public areas and rooms.

What is the location of the hotel in relation to key landmarks?

The hotel is located in Columbus (Crosswoods), within a 15-minute drive of Ohio State University and Polaris Fashion Place. It is approximately 10.4 miles from Columbus Zoo and Aquarium and 10.7 miles from Ohio Stadium.

Does the hotel have a swimming pool?

The hotel features an indoor pool and a seasonal outdoor pool, which is open from May to September. Pool access is available from 10:00 AM to 10:00 PM.

What are the hotel's policies for guests staying with children?

Up to 2 children aged 18 years and younger can stay free when occupying the parent or guardian's room, using existing bedding.

Sheraton Suites Columbus Worthington Hotel

Average nightly price at Sheraton Suites Columbus Worthington by month, last 12 months (USD)
Month	Average price
January	$103
February	$105
March	$112
April	$125
May	$145
June	$161
July	$164
August	$133
September	$154
October	$122
November	$113
December	$98

What guests think

At Sheraton Suites Columbus Worthington, travelers often praise the friendly staff, convenient highway location, and suite-style layouts, while recurring critiques include elevator outages, mixed cleanliness, occasional maintenance issues, and a breakfast that typically costs extra.

Amenities like indoor/outdoor pools, a gym, and an on-site bar/restaurant (plus Starbucks) add convenience, though some guests mentioned pool condition/temperature issues and sporadic parking lot break-ins. Suites are generally comfortable and spacious enough for families, but a number of reviews warn about highway noise and occasional layout quirks. Expect a comfortable, well-located stay, but be prepared for some operational hiccups.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

On-site pools, gym, and a bar/restaurant (with Starbucks) are convenient, and parking is generally easy. However, elevators are frequently out or slow, and several reviews note inconsistent pool conditions and occasional parking lot break-ins.

Related guest reviews

8

Anthony

Aug 20, 2024

·

Stayed 2 nights

The property is nice with ample parking. Having an indoor and outdoor pool is nice.

4

Daniel

Mar 20, 2023

·

Stayed 2 nights

The pool was FREEZING. The kids were blue when they got out because the heat was broken, not turned on or turned to just shy of hypothermia. And there was dog poop everywhere. Not to mention the human vomit in the front enterance. I get it was St. Patrick's Day but I don't appreciate the choice of slipping in vomit or dog poop.

10

Gina

Apr 13, 2025

·

Stayed 1 night

We have been on a road trip and I had the best sleep here at the Sheraton Suites. The bed and pillows were perfect. Gym was good size with different machines.

10

Carolyn

May 8, 2025

·

Stayed 1 night

Very comfortable bed, loved the room layout. Quiet, clean rooms. The bar/grill/starbucks located inside building was extremely convenient and great options. Parking was easy and all the extra security measures also a plus. I am definitely staying here again

10

David

Aug 25, 2025

·

Stayed 2 nights

Really liked this properly. Check-in staff were very polite and efficient. The rooms were clean and the shower was excellent. However, I dont understand why they only have 2 elevators given the size of the property. Also no service elevator for staff. Will definitely stay again!

10

Deborah

Aug 18, 2025

·

Stayed 2 nights

The rooms were quite spacious and quiet. The pool was beautiful with plenty of seating options. Parking was also plentiful.

6

Karen

Apr 16, 2024

·

Stayed 2 nights

The property was in a safe area, the exterior and the lobby looked to be maintained. The hotel staff was very nice and greeted us upon arrival and each morning. It was nice that there was a bar and restaurant on the property. The inside pool area was very dirty, the railing into the pool was broken. It looked like the tile and area around the pool had not been cleaned in a long while. Very disappointed that the 2 bedroom suite we booked was so small. Not even enough seating in the living room area of the suite for all of our family to sit. The sofa bed couch had lots of stains and looked pretty shabby for a larger room. The suite's bathroom was not clean, it looked like the floors and shower stall had not been cleaned, the towels smelled musty. We booked it for 5 people but they only supplied towels for 4. Although the staff were friendly, it looks like no one is following up with their cleaning staff and pool maintenance staff. Although the hotel is in a safe area, we will not be staying here again.

8

Laila

Apr 14, 2025

·

Stayed 1 night

Nice hotel and nice rooms. Thankfully I wasn’t impacted but I did see multiple cars that appeared to have been broken into

10

Jacek

Apr 9, 2024

·

Stayed 2 nights

The property looked good from the outside and inside.It felt safe. Only one elevator has created some delays and we had to use the stairs leading to the outside only.

10

Kathy

Apr 7, 2024

·

Stayed 1 night

One elevator was out of service.

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Cleanliness

Feedback is mixed: many guests found rooms and common areas clean, while others reported stained carpets/linens, dirty bathrooms, and occasional odors or mildew. Housekeeping consistency varies between stays.

Related guest reviews

4

Kate

Apr 3, 2024

·

Stayed 2 nights

Carpet and room were so dirty! Housekeeping missed tons of items. Room was very loud and we heard the single working elevator all night long. The pool was filthy and you couldn’t see your feet the water was so foggy. The “lounge” didn’t have anything. There was no coffee or water for guests. There was construction happening but we didn’t know that until we checked in. It was really just terrible.

4

Tennisha

Jul 27, 2025

·

Stayed 1 night

There were stains in the shower that were not cleaned I thought maybe they were rust stains at first but when I wiped them down they came off. The sliding door I thought maybe the print that looked like dirt was something that could not be cleaned either but again took a paper towel and some cleaner I bought with me and it wiped right off. I take my carpet cleaner to the hotels with me when I stay because I have had horrible experiences with dirty floors in the past. I cleaned a small piece of the carpet and my carpet cleaner had dirty water in it on the whole bedroom suite floor. I used it on the hard floor living room area and I didn’t even realize the stains that were on the floor until after I cleaned it.

4

Kelsey

Feb 10, 2025

·

Stayed 2 nights

The bathroom was so nasty we had to go to walmart and get disinfectant wipes to clean it. Poop left in the toilet, this room was not clean at all. The lot had security and somehow 3 cars in the parking lot right next to mine has shattered windows when I left. Would not come back recommend going else where

8

Melissa

Nov 24, 2025

·

Stayed 1 night

Clean hotel with nice staff.

6

Karen

Apr 16, 2024

·

Stayed 2 nights

The property was in a safe area, the exterior and the lobby looked to be maintained. The hotel staff was very nice and greeted us upon arrival and each morning. It was nice that there was a bar and restaurant on the property. The inside pool area was very dirty, the railing into the pool was broken. It looked like the tile and area around the pool had not been cleaned in a long while. Very disappointed that the 2 bedroom suite we booked was so small. Not even enough seating in the living room area of the suite for all of our family to sit. The sofa bed couch had lots of stains and looked pretty shabby for a larger room. The suite's bathroom was not clean, it looked like the floors and shower stall had not been cleaned, the towels smelled musty. We booked it for 5 people but they only supplied towels for 4. Although the staff were friendly, it looks like no one is following up with their cleaning staff and pool maintenance staff. Although the hotel is in a safe area, we will not be staying here again.

8

Eri

Feb 22, 2025

·

Stayed 1 night

The shower had mildew and generally wasn't cleaned well. We reserved for 3 people but they gave us only 2 sets of towels. The place was loud, people getting drunk and such.

4

Leanna

May 26, 2025

·

Stayed 3 nights

Should have listened to the reviews. Walking in room it was dirty lights switches visibly dirty, bathroom counter top and sink as well was the shower. Living room side table had hair and dirty. It was like the room definitely didn’t get wiped down or mopped, the hotel is nice and staff is great but not clean at all in the rooms.

8

Jessica

Sep 7, 2025

·

Stayed 1 night

This was a very nice hotel, especially for the price. The staff were excellent and definitely made you feel welcome. Really my only complaint is there were stains on the carpet. Even on the hallway carpet. I get it’s an animal friendly hotel but you’d think they would get their carpets cleaned. Our room wasn’t the cleanest either but we were only there one night so it was fine. Floors needs cleaned, shower needed cleaned better. It was nice having a restaurant at the restaurant, but I will say the breakfast was definitely not worth $15 a person. Save your money and go out somewhere for breakfast. Overall it was an average stay. We would probably go back, but stains give me the ick lol

6

Sean

Dec 2, 2024

·

Stayed 1 night

I don’t think I’ll stay at the Sheraton again. My room had an odor when you first walk in, there weren’t any bags in the trash cans for me to discard food. My fire alarm went off everytime i tried to take a hot shower and it was 4 of us so you can only imagine how that went. I called and they said they would send maintenance but they never came. And the showers look nice but they’re dirty. And my wash cloths had stains on them…

4

Marcus

Aug 3, 2025

·

Stayed 2 nights

I just stayed at this hotel for 2 nights and the only issue I had was the cleanliness of the rooms. The sheets and blankets had stains on them and felt like sand paper, the pillows were super hard. I had pizza one day and left it on the table when I woke up the following morning there was a trail of ants coming from the wall into my pizza box. The wall paper was coming off the walls and it looked like there might have been some mold behind it.

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Rooms

Suites are often comfortable with separate living areas and good beds, though some guests found layouts smaller or dim and reported noise from the highway or service areas. HVAC and in-room fixtures can be unreliable at times.

Related guest reviews

10

Steven

Jun 6, 2023

·

Stayed 3 nights

Our room was just as pictured. We wanted our bedroom to be separated from the foldout couch in the living room by more than a short wall because we were traveling with our 15 yr old grandson. The ability for us to access the bathroom from our room, and he could access by another door that locked was perfect

10

Shawna

Sep 29, 2024

·

Stayed 1 night

AC was not working right- made for a warmer night than expected.

8

Joseph

Aug 11, 2025

·

Stayed 2 nights

Bed was quite comfortable and the space was great with a separate living space, private bedroom, and bathroom. The mini fridge stayed super cold, the blinds were room darkening, and I really loved the little built-in light scones on the wall next to each side of the headboard that allowed me to have a light on while in bed and easily turn off without having to get up. We had 2 free water bottles in the room, a microwave, a couch, a chair, several drawers for clothes, and a hair dryer. We really liked the security of having to use our key card to go up in the elevators to prevent random people from just coming up. What we didn’t like: -While we kept our room cool, the heat and humidity smacked you right in the face as soon as you walked into the hallway. Is this a conservation of energy attempt? -It took us about 9mins to get on an elevator to leave and check out since the elevators were so congested with everyone leaving at the same time. Maybe there should be more than 2 elevators or the hotel should consider staggering check out times? -The shower felt clean, the water was hot, the provided shampoo and conditioner was okay- but the shower was small, the floor was very slippery, and the shower-head lacked pressure. Ugh! What an easy fix this could be. -The toilet paper is one-ply, the towels are scratchy, and the bedding sounds like some sort of plastic fabric. -All the lights in the room are white LED. Not a great ambiance. Overall, I enjoyed my stay.

4

Susan

Mar 20, 2023

·

Stayed 2 nights

The hotel it’s self was alright. But if you’re coming from out of town and need to use wifi then don’t stay here. The connection was very poor.

8

Josh

Apr 7, 2024

·

Stayed 2 nights

Great room…only complaint is that the thermostat did not work.

6

Haley

Oct 7, 2024

·

Stayed 2 nights

The hotel was just like any average hotel. I had a few issues with the stay. We had adjusted the Temperature to our room to be cooler. In the middle of the night my husband and I woke up sweating and when we checked the thermostat, it had reset to the original higher temp. The smoke detector kept chirping every 30-40 minutes. Pretty much didn't sleep. Duvet cover wasn't closed all the way so the insert ended up coming out.

8

Neal

Sep 1, 2025

·

Stayed 2 nights

Good hotel but make sure you get a room away from the highway. Its very loud and the windows are inadequate - otherwise good value

10

Lauryn

Aug 17, 2025

·

Stayed 1 night

This hotel was one of the nicest hotels i have stayed at. Very clean, felt safe the entire stay, comfortable beds, and spacious room.

4

Matthew

Jun 6, 2025

·

Stayed 1 night

Had to get maintenance to turn on the heat in the freezing room, phone in the room isn’t working and was never replaced, elevator wasn’t working properly when I arrived, couch is torn…

4

Tamara

Dec 31, 2023

·

The hotel elevator didn’t go up to the 9th floor where all the suites I assume are. Even though the staff told me if did — which was frustrating until someone staying in the hotel told me it didn’t. So with our two small children, we had to walk outside and then use the service elevator. Which they failed to mention when they let me know the elevators were under repair prior to our visit… They put us right next to the service elevator which made noise all night - made it next to impossible for our children to sleep The suite was much smaller in person. The photos were not labeled correctly. Overall it was a 2/5 rating for me - and only because the staff around the hotel were extremely friendly

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Service

Staff are widely described as friendly and welcoming with smooth check-ins. Still, some guests experienced slow or unhelpful responses, missed housekeeping, or inconsistent interactions at the desk and bar.

Related guest reviews

10

Tenisha

Aug 14, 2023

·

Stayed 1 night

The lady at the register at the food/bar area was rude. She waited until I had been standing their 5 min before she bothered to acknowledge me. She had no issues tending to other customers quickly. I had a call in for room service and I came about 5 to 10 min after the time they said it would be done so I didn't have to wait long. After she finally said she would be with me in a moment, another 10min went by before she asked me what I was there for. I told her I had a call in for my room. She then said the food wasn't ready even though I know she didn't check because she was just tending to everyone at the bar. She finally brought me my food after I had waiting another 5 to 10 min. When I got my food to my room it was cold, no surprise there! I should have complained and got a refund but we had been driving hours prior to getting to the hotel then at check in there was a power surge from the rain storm and we had to wait 10 to 15 min to get checked in but the staff was very apologetic and they gave us water on the house for waiting.

6

Tammy

Oct 11, 2023

·

Stayed 2 nights

The hotel (i.e. the lobby, my room) was beautiful. However, staff was not friendly or helpful (during a few different interactions).

10

Athena

Jun 21, 2025

·

Stayed 1 night

Everything was great and staff was excellent, especially the front desk!

10

Pamela

May 17, 2025

·

Stayed 1 night

The staff member who checked us in was extremely friendly and helpful. I could not read her name on our paperwork to mention her directly.

8

Julie

Jun 10, 2025

·

Stayed 2 nights

I was unhappy with the front desk on the checkout day. There was no water at the cute little lemonade stand. It was just ice. I asked them nicely if it would be refilled soon. They looked at each other and were not very friendly. Then she said I’m sorry you’ll have to buy a bottled water. She said she didn’t know how to refill the water and that it wouldn’t be changed until the staff shift when someone else came on duty. I just did not think that they were friendly and they seemed annoyed that I asked. It really made me sad that they dismissed me. They were not busy and there was no one at the front desk at the time. The water could’ve easily been refilled.

2

evgeni

Jun 20, 2025

·

Stayed 1 night

My wife put the Do not Disturb on the front door! They walked us up 3 times between 8-9 am! I was so pissed , when asked front office: they said : You checked out at 641 am, how did you come back! Unbelievable…

10

Robert

Aug 4, 2025

·

Stayed 1 night

Excellent staff, property and cleanliness!

6

Johnny

May 12, 2025

·

Stayed 2 nights

The hotel and staff in the lobby were great! They allowed us to check in a little early for our 2-night stay. We left our room just before 2pm for the day on Sunday. Returned at around midnight to find out room had not been cleaned! We did not have the “do not disturb” sign on the door! I requested fresh towels for the night and had to go down to the lobby to get them myself. They wouldn’t bring them up. As we checked out the lady at the desk asked if everything was fine with our stay. We mentioned the room not being cleaned. She apologized and offered 1000 bonus points for the inconvenience. I haven’t seen those yet! Bonvoy doesn’t really use a points system per se! It’s a “stays” earning model. We will see! The area was safe and clean with restaurants within walking distance and the room was great nonetheless!

6

CATHRINE

Apr 6, 2025

·

Stayed 2 nights

Housekeeping never cleaned even though it was requested

4

Cera

Sep 25, 2023

·

Stayed 1 night

I am SO disappointed in our stay and how things were handled. My family arrived around 6:45pm to check in. My husband and I were traveling with our 2 small children for a family event. When we arrived the employee at the desk informed us that their system was down and they wouldn’t be able to check us in immediately. Other guests were waiting to check in and were obviously frustrated. We had family who had checked in earlier and let them know we would go to our family’s rooms to hang out and check back down. Long story short, we weren’t able to check in to our room until just before 10pm. Our kids were tired. They were disappointed that they weren’t able to use the pool since we didn’t have access. The employee working that night was doing her best. She was by herself (which was crazy with such a large hotel on a Saturday night.) My frustration isn’t with her. My frustration is that nothing was done by management to rectify an extremely difficult night. We were inconvenienced by their technical issues and missed out on over 3 hours of our stay and amenities. When I checked out I politely expressed my frustration and the employee took my information and assured me that management would call me later that day and would offer a discount or free stay in the future, etc. I never heard from management. Paying our full booking price in this situation is poor business and poor customer service- especially when we were patient and polite in a stressful situation.

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AI-generated summary based on recent guest reviews

Location

Conveniently near the highway with many restaurants and shops close by, and several guests felt the area was safe. Some rooms pick up noise from the nearby roadway.

Related guest reviews

10

Marissa

Mar 11, 2024

·

Stayed 1 night

Great service & location!

10

Justus

May 19, 2024

·

Stayed 2 nights

The space was the perfect size. Very close to the highway.

10

Huda

Jul 30, 2024

·

Stayed 1 night

The area was really clean and nice I rated 5 stars

10

Louie

Jun 21, 2025

·

Stayed 3 nights

Very nice hotel close in proximity to downtown!

10

Blake

Mar 9, 2025

·

Stayed 1 night

Quick and easy one night stay, a small amount of sound from the highway but very comfortable and clean

10

Dennis

Dec 19, 2024

·

Stayed 4 nights

It was close to everything

10

Jonathan

Jun 8, 2025

·

Stayed 2 nights

I liked how close it was to alot of the surrounding areas, gas station, food etc. Really convenient!

10

Scott

Mar 17, 2023

·

Stayed 2 nights

I enjoyed the location to the highway along with the multiple restaurants close to the facility. The hotel itself is quiet, clean, and has a very friendly staff.

10

Brent

Mar 4, 2024

·

Stayed 2 nights

Very pleased with this hotel. From the price, to the service, to the location! All great! We will definitely stay here again the next time we come to Columbus!

8

Jill

Apr 12, 2025

·

Stayed 1 night

Quiet and good location.

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Dining

The on-site restaurant/bar and Starbucks are handy, and several guests enjoyed the food. Breakfast is usually not included and priced around $15, with mixed value and limited room service/delivery noted.

Related guest reviews

6

Dee

Jun 19, 2024

·

Stayed 3 nights

If you are wanting breakfast, make sure you purchase it! We did not want breakfast, but you will need a voucher. In the morning my husband wanted coffee. They do not have free coffee for guests staying there like every hotel we have stayed in! My husband had to buy a cup of coffee! I will be looking for a different hotel to stay in while in Columbus

10

Tina

Mar 27, 2023

·

Stayed 2 nights

Bedroom is separate from the living room. Liked that you needed your room key for elevator to get to your floor. Staff was very friendly and helpful Tracey the bartender was outstanding! Breakfast buffet was very good

8

Shelagh

Oct 24, 2024

·

Stayed 1 night

Disappointed that breakfast cost $15

10

Carolyn

May 8, 2025

·

Stayed 1 night

Very comfortable bed, loved the room layout. Quiet, clean rooms. The bar/grill/starbucks located inside building was extremely convenient and great options. Parking was easy and all the extra security measures also a plus. I am definitely staying here again

10

Rebekah

Mar 10, 2025

·

Stayed 1 night

Service was wonderful and the breakfast was great. Really like the suite layout with 2 separate spaces in the room.

6

Monica

Apr 15, 2025

·

Stayed 2 nights

My husband and I stayed at the Sheraton for a brief staycation. The team there was very polite, but obvious the property needs attention. But besides that, we got in late Saturday evening, still in time for what we assumed to be room service. I called the restaurant, " The Grill" and placed an order, the person on the line asked which room we were in , told me the price, stated "it will be 25 minutes" and hung up We waited for the knock at the door. I knew they were probably busy so we were being patient. The phone I our room rang after about 60min and it was a person from the restaurant stating"did you know you food has been sitting here over an hour because we do not deliver and I'm just getting back from break and see that your food is still here" I stated, the oerson who took our order did not state that you do not deliver.. and .. so will you guys re-make our food and I'll come down to pick it up ( we were on the 7th floor) the person stated, " yes the chef will take care of it". When I got there our bag was on the counter, woman behind the bar stated, she was "sorry but we don't deliver and would you like a drink for your time!" I stated " we do not drink but we will take 2 soda's." I got our dinner to our room and could IMMEDIATELY see that the food was NOT replaced, it was microwave reheat So disappointing from a hotel that is supposed to be Sheraton. We WILL NOT stay there again

6

Tamara L

Aug 27, 2025

·

Stayed 3 nights

Hotel staff is super friendly. I chose this hotel thinking I could sit by the pool with a drink in my down time but bar didnt open till 5pm. Hotel has great amenities if you have children, I felt it needed a bit of a updating specially the bathrooms. . My shower had rust and mild inside the hotel hallwayshad riped carpet. I would personally not stay her again.

8

Jessica

Sep 7, 2025

·

Stayed 1 night

This was a very nice hotel, especially for the price. The staff were excellent and definitely made you feel welcome. Really my only complaint is there were stains on the carpet. Even on the hallway carpet. I get it’s an animal friendly hotel but you’d think they would get their carpets cleaned. Our room wasn’t the cleanest either but we were only there one night so it was fine. Floors needs cleaned, shower needed cleaned better. It was nice having a restaurant at the restaurant, but I will say the breakfast was definitely not worth $15 a person. Save your money and go out somewhere for breakfast. Overall it was an average stay. We would probably go back, but stains give me the ick lol

10

Stephanie

Apr 15, 2025

·

Stayed 2 nights

I would highly recommend the Sheraton Suites -- the rooms were spacious, clean & comfortable. The staff was very friendly & helpful. The Grill restaurant was convenient with delicious food. We enjoyed our stay very much!

10

Carla

May 13, 2025

·

Stayed 5 nights

The staff were so friendly and helpful. Breakfast was good. Nice having a Starbucks in the lobby!

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1	2	3 $137	4 $152	5 $140	6 $208	7 $461
8 $109	9 $118	10 $142	11 $143	12 $130	13 $244	14 $314
15 $123	16 $140	17 $154	18 $140	19 $133	20 $133	21 $130
22 $123	23 $124	24 $125	25 $135	26 $133	27 $250	28 $173
29 $125	30 $120

Su	Mo	Tu	We	Th	Fr	Sa
		1 $122	2 $122	3 $121	4 $133	5 $137
6 $124	7 $121	8 $121	9 $123	10 $119	11 $124	12 $132
13 $126	14 $121	15 $122	16 $122	17 $121	18 $124	19 $122
20 $111	21 $122	22 $120	23 $123	24 $127	25 $123	26 $123
27 $110	28 $122	29 $121	30 $121	31 $137

Sheraton Suites Columbus Worthington

Prices for Sheraton Suites Columbus Worthington

Monthly average prices

About this property

Location

Room options

Suite, 2 Bedrooms

Suite, 1 Queen Bed with Sofa Bed

Accessible Queen Suite with Sofa Bed

Suite, Multiple Beds

Club Suite, 2 Queen Beds

Club Suite, 1 King Bed with Sofa Bed

Suite, 1 King Bed with Sofa Bed

Guest reviews of Sheraton Suites Columbus Worthington

Who stays here?

What guests think

Property Policies

Check-in instructions

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Optional extras

FAQs about Sheraton Suites Columbus Worthington

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