Is parking available at the property?

Free self-parking is available on-site, but it is limited. No reservation is required.

Does the property allow pets?

Pets are allowed, with one pet permitted without a fee. A fee of USD 15 per additional pet per night applies, with a maximum of USD 105 per stay. Service animals are exempt from fees.

What are the check-in and check-out times?

Check-in is from 2:00 PM, and check-out is until 11:00 AM. Early or late check-in/check-out may be available upon request, but additional charges may apply.

What accessibility features are available for guests with disabilities?

The property has limited wheelchair accessibility, including accessible parking and public areas. Step-free entrances are available, but specific details about room accessibility are not provided.

What is the location of the property in relation to key landmarks?

The property is located in Knoxville (Papermill), within a 10-minute drive of the University of Tennessee and Knoxville Convention Center. It is approximately 6 miles from Neyland Stadium and 6.2 miles from Thompson–Boling Arena.

Is there a swimming pool at the property?

The property features a seasonal outdoor pool, but specific operational hours are not provided.

What are the policies for guests staying with children?

Up to 3 children aged 17 years and younger can stay free when occupying the parent or guardian's room, using existing bedding.

What are the policies regarding extra beds and cribs?

Cribs and infant beds are available upon advance request, but guests must contact the property directly to reserve them. Specific details about extra beds are not provided.

Red Roof Inn Knoxville Central – Comfortable Stay

Average nightly price at Red Roof Inn Knoxville Central – Papermill Road by month, last 12 months (USD)
Month	Average price
January	US$57
February	US$56
March	US$62
April	US$58
May	US$73
June	US$70
July	US$66
August	US$65
September	US$84
October	US$67
November	US$66
December	US$58

What guests think

At Red Roof Inn Knoxville Central – Papermill Road, guests appreciate the budget price and convenient access to downtown or Neyland Stadium, but many reviews report significant cleanliness and pest issues alongside a very worn, in-need-of-maintenance property.

Staff are frequently described as friendly and helpful, though some guests encountered rudeness, check-in problems, refund difficulties, or surprise deposit requirements. Rooms are basic and dated with recurring maintenance problems and occasional noise or odors, though some note comfortable beds and newer walk-in showers. There is no breakfast (usually only lobby coffee), and feedback on parking and common areas ranges from easy and safe to limited, dark, or unkempt. Expect a no-frills, low-cost stop with notable trade-offs.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Facilities are basic in an older property; several reviews mention a very slow elevator and worn common areas. Parking feedback is mixed—some found it easy, others noted dark or limited areas due to on-site containers; the hotel is pet-friendly.

Related guest reviews

10

Andy

2 Nov 2025

·

Stayed 1 night

Easy parking

10

Anthony

31 May 2025

·

Stayed 2 nights

Everything was great. Only two things hampered our stay. They were the elevator was very slow and little pressure in the shower. Other than those 2 small things everything was excellent, especially the clerks at the front desk at check in and check out were outstanding in every manner. They should be commended.

8

Angela

9 Apr 2025

·

Stayed 1 night

The location is quiet and there is plenty of parking. The bed is comfortable with lots of pillows. My room had no art work on the walls, but it looks like there are hangers for art. My room could use a little more detailed cleaning and a coat of paint as there are scrapes and scratches on the walls and trim .

10

Kelly

10 Mar 2025

·

Stayed 1 night

I'm wheelchair dependent The ADA access is as good as the Premier hotels. This hotel needs an infusion of cash though. Chairs in lobby are hideous. Chair in my room is worn to the bone. But the bed is fine. TV is good. Front door guy is spectacular.

2

Leslie

29 Oct 2023

·

Stayed 2 nights

We stayed in Aug 2023. We were to stay multiple nights but ended up checking out the morning after we arrived. Everything was gross. Felt dirty. We didn’t sleep under the sheets. It was noisy. When we checked out there was a lady refusing to leave. Police were called. The parking lot was filled with shipping containers making it difficult to park and lots of dark spots. I was surprised to find my car in one piece when we checked out. Would not recommend this property at all based on our visit in August

2

TONI

4 Sept 2023

·

Stayed 4 nights

Old. Needs updating. Drop ceiling in bathroom was rusty from humidity. Parking lot was filthy. Evelator was very slow. A/C noisy. Non smoking, but doors were blocked open while people smoked and smoke filled hall.

4

BRIAN

9 Aug 2023

·

Stayed 1 night

Needs paint, owners don't put any money in it. Garbage all over the place outside.

2

Jennifer

6 Aug 2023

·

Stayed 1 night

I couldn’t get an extra towel. It smelled like dog, cigarettes and weed when walking to the room. Pool closed at 8 but a guy that lives there said they can swim till 12 because he had a pool key. We checked in at 7:45 wanting to swim for about an hour.

2

Laura

21 Jul 2023

·

Stayed 1 night

This hotel is surrounded by shipping containers which limits parking in a dark, crowded lot. My daughter and I arrived at 10pm and did not feel comfortable parking in the back as directed because there were several groups of people drinking and hanging out in defunct automobiles directly in the lot. Inside, the room smelled strongly of mold and the beds were damp. I stay at Red Roofs all of the time--this one is truly gross.

4

Tim

14 Jun 2023

·

Stayed 1 night

They allow pets and my room stunk really bad. I complained to the staff but nothing was done. At least they had a working outdoor pool.

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Cleanliness

Cleanliness is a recurring problem, with multiple reports of roaches or other bugs, mold or mildew, strong odors, and dirty or damp rooms and linens. A smaller number of guests found their rooms acceptably clean.

Related guest reviews

2

Miranda

16 Nov 2025

·

Stayed 1 night

There were live roaches in our room. We had to leave.

4

Mark

25 Oct 2025

·

Stayed 1 night

Bugs on the floor moving in the first room, loud refrigerator, not enough towels. Second room was clean but television didn't work. Everyone is itching today. Possible bedbugs!

2

Don

22 Sept 2025

·

Stayed 2 nights

Do not stay at this hotel. There was a hole in the outer window pane in our room, there were multiple light bulbs burned out (the light over the bathroom sink was one of them), the sheets were not changed while we were there, we ran out of soap in the shower, there were only two bath towels and two wash cloths per day, the available television channels was very limited, the floor in our room was not cleaned, and the chairs in the lobby were extremely worn. They had an entire section roped off that looked like they used to serve breakfast. It just seemed as though no effort was being put into the place.

2

Susan

15 Sept 2025

·

Stayed 2 nights

This hotel should be closed down! It is in horrible condition! The smell was horrible, there is damage to the hotel all over, holes in the walls stuffed with Kleenex, mold in the bathroom, damaged carpet, cigarette burns in the duvet in a non-smoking room, noise through the walls. Way too much to mention! I can’t believe I paid $179:night to stay in this dump! Worse place I have ever stayed!

4

Stephen

12 Aug 2025

·

Stayed 1 night

If it was refundable I would have left. The roach I killed on the wall was gross. Now I am not sure what other bugs are there.

2

Elliott

18 Jul 2025

·

Stayed 1 night

First thing we noticed was the smell of mold and mildew. After a few minutes in the room we noticed hair on the toilet, shower, and towels. Dark drips down the wall in the bathroom. There were dirt, crumbs, and debris all over the floor, the bed skirts were covered in hair from pets. There was mold in several places including the back of the upholstered chair. The outlets had brown gunk all over them. Sitting on the bed you could hear and feel the springs, it was so uncomfortable especially with my spine disorder I would not have been able to sleep on them. The comforter had holes in it, some obviously cigarette burned. The tv remote and door knobs were greasy. The door to the bathroom was so terribly repaired in so many places it was ridiculous. Honestly the worst and most disgusting experience I've had since 2010, there is no reason these days to pay almost $100 for a room that awful. Very unsanitary.

2

diego

26 Oct 2024

·

Stayed 1 night

it has cockroaches place is so dirty

2

Fayth

22 Sept 2024

·

Stayed 2 nights

Stayed here for two nights and as we were checking out we noticed cockroaches crawling around from under the bed and under the TV stand. Talked to the front desk woman this morning and she said there’s “nothing she can do”, yet would still talk to the other people in the back about issuing a refund. Haven’t heard anything back though, of course. They were crawling all around our stuff so now we will have to clean all of that out. Absolutely disgusting. Do NOT stay here.

2

Jami

28 Nov 2023

·

Stayed 2 nights

We couldn't use the heater cause it smelled like it was burning, we found a few cockroaches crawling around on the floor and in the shower. The ceiling in the bathroom is crusty with mold, and the vents are covered with a thick layer of dust.

2

Charles

25 May 2023

·

Stayed 2 nights

I got eaten alive by bed bugs. Need I say more?

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Rooms

Rooms are dated with maintenance issues such as malfunctioning TVs or AC, poor water pressure, and smoke smells or highway noise in some areas. Some guests liked the walk-in showers and found beds comfortable.

Related guest reviews

6

Deborah

19 May 2025

·

Stayed 1 night

Basic place to stay for a night. Does need some maintenance ( painting).

6

Elizabeth

8 May 2025

·

Stayed 3 nights

Our smoke detector had tape on it rather than a battery cover and it started beeping on our last night. The room was clean but there was only an office chair for seating in the photos it showed arm chairs to sit in so we ended up sitting on the bed the whole stay which isn’t ideal. But overall was a decent stay!

4

Adrian

23 Sept 2024

·

Stayed 1 night

The overall outside appearance of this property was run down, the building, parking lot and landscaping. In side our room, our bathroom door would not close or shut properly. The air conditioner had accumulated a large puddle right under it, which seemingly has been causing the cheap laminate flooring to start stripping, warping and coming apart. And our entire bedding set was very wet when we laid down, the front desk brought new linen, overall not a very nice place

8

James

1 Sept 2024

·

Stayed 1 night

The only compliant I have is that the air conditioning unit in the room kept going from really loud to quiet. It sounded like there was something in it. It made it really hard to sleep. Other than that the hotel was good, no complaints about anything else.

6

Stacy M

31 Aug 2024

·

Stayed 1 night

Room needs paint and poop cleaned off the walls in the bath. Looked like blood on the ceiling TV did not work and front office didn’t try to fix it

4

Laurie

11 Apr 2024

·

We stayed here one night while travelling through Knoxville. The hotel is very tired and old and not very soundproof so is noisy due to the highway next to it. (Glad o had earplugs) We thought our room seemed relatively clean until we pulled the sheets back and saw that the comforter was visibly dirty. They quickly came and replaced it with a brand new one but it made us wonder what other corners are being cut. Beds were comfortable but we wouldn’t stay again.

6

Daniel

25 Mar 2024

·

Stayed 5 nights

My room had a strong smell of cigarette smoke the whole time I was there, and the toilet flush kept coming apart. The staff was fine & the bed was comfortable, but it was very inconvenient for anyone wanting to get into Knoxville every day (Lyft & Uber required 15-20 minute waits), and the only place to eat in walking distance was a Waffle House that was 3/4's of a mile away. I don't think I'll stay there again.

8

Christine

19 Mar 2024

·

Stayed 2 nights

Comfortable bed. Liked the walk in shower.

6

Jennifer

1 Jan 2023

·

Stayed 19,353 nights

Extremely low water pressure and non smoking rooms smelled of stale cigarette smoke

8

Amber

23 Dec 2022

·

Stayed 1 night

Beds are AWFUL. We booked non smoking and the room smelled like smoke and there were burn holes in the bed sheets/blankets. The floors were filthy. Okay for a one night stay, probably wont book again.

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Service

Many guests praise friendly, helpful front desk staff and quick check-in. Others reported rudeness, reservation or room assignment errors, difficulty obtaining refunds, and unexpected deposit requirements.

Related guest reviews

8

Charles

22 Oct 2025

·

Stayed 1 night

Everything was fine; meet my needs. No issues encountered; room was clean, comfortable and quiet. Check in and out was quick and professional.

8

Cynthia

5 Oct 2025

·

Stayed 1 night

Hotel is in a safe area with 2 other hotels. Quick drive to downtown. Seems older, but mainly renovated. An odd amount of rusting since it is not near the ocean. (Bring your own hair dryer.) There was always fresh coffee available. Hotel does not have breakfast. The front office staff was helpful.

10

Amber

18 Aug 2025

·

Stayed 3 nights

Loved our stay front desk were so helpful an kind will definitely come back

8

patricia

14 Aug 2025

·

Stayed 1 night

We've been here 2x and its been great. Staff are always so nice and its just the perfect spot to stop on our way to Nashville. 😘

10

Patrick

11 Jul 2025

·

Stayed 5 nights

Staff member Jeff is great to work with he if very helpful and has great customer service skills

8

Kevin

16 Apr 2025

·

Stayed 1 night

Quick stay, great front desk person!

10

Kelly

10 Mar 2025

·

Stayed 1 night

I'm wheelchair dependent The ADA access is as good as the Premier hotels. This hotel needs an infusion of cash though. Chairs in lobby are hideous. Chair in my room is worn to the bone. But the bed is fine. TV is good. Front door guy is spectacular.

8

Patricia

16 Feb 2025

·

Stayed 1 night

STAY WAS AVERAGE. Front desk employee was rude. But overall it was a good stay...

6

mary lou

19 May 2024

·

Stayed 2 nights

Room was ok..get what you pay for. Checking in was fast and pleasant,but then the next day my key cards didn’t work. I went to the front desk and told him they didn’t work and his reply was rudely stated that my debit card or phone -batteries messed the room keys up. I told him they had been in my clear bag all day…don’t roll your eyes at me I didn’t do it😡😩

2

David

7 Aug 2023

·

Stayed 2 nights

I am seeking a refund, please help me do so. Woke up after the night of the 5th to wet floors and insects in my bed . Immediately left . Mgt said because it was prepaid I need to contact Expedia. Please get back to me with details how to obtain

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AI-generated summary based on recent guest reviews

Location

Convenient to the interstate, downtown Knoxville, and Neyland Stadium; several found it a practical overnight stop. A few reviews mentioned the parking lot or surroundings feeling uncomfortable at times.

Related guest reviews

8

Cynthia

5 Oct 2025

·

Stayed 1 night

Hotel is in a safe area with 2 other hotels. Quick drive to downtown. Seems older, but mainly renovated. An odd amount of rusting since it is not near the ocean. (Bring your own hair dryer.) There was always fresh coffee available. Hotel does not have breakfast. The front office staff was helpful.

10

Patrick

29 Aug 2025

·

Stayed 5 nights

The location

10

Ronald

1 Apr 2025

·

Stayed 4 nights

It was affordable, easily accessible, convenient to my destinations

8

David

29 Mar 2025

·

Stayed 1 night

We stayed here 1 night as we were attending a concert in the area. We didn’t spend much time there. It was clean, cheap, and served its purpose. Would recommend if you need something decent near the UT campus.

6

patricia

26 Sept 2024

·

Stayed 2 nights

Convenient to downtown and neyland stadium

10

Danielle

23 Sept 2024

·

Stayed 2 nights

It was an easy check in, close to shopping, food, and Neyland Stadium, which is why we were in town staying.

2

Jessica

22 Jun 2024

·

Stayed 1 night

The room was dirty, damp feeling, and bed skirts were covered in mold/mildew. The entire property gives bad vibes. People in the parking lot standing around and watching you. We didn't even stay all night, leaving within 2hrs. When we were getting back in the car to leave with our two young children, a man started to approach us from across the parking lot. We started driving off still buckling in and said man was trying to get us to stop our vehicle. Needless to say, we won't be back or recommending. I left shaking and crying

8

William

25 May 2024

·

Stayed 1 night

Good location

8

Allison

7 Aug 2023

·

Stayed 1 night

Clean and close to town

8

Rochelle

13 Feb 2023

·

Stayed 1 night

Stopped overnight on our way to Florida. Clean. Comfortable. Hotel is dated but fine for an overstay. Lots of restaurants near by.

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Dining

Breakfast is not provided despite some listings still advertising it; typically only lobby coffee is available. Vending machines often require cash and nearby dining choices may require a short drive.

Related guest reviews

8

Cynthia

5 Oct 2025

·

Stayed 1 night

Hotel is in a safe area with 2 other hotels. Quick drive to downtown. Seems older, but mainly renovated. An odd amount of rusting since it is not near the ocean. (Bring your own hair dryer.) There was always fresh coffee available. Hotel does not have breakfast. The front office staff was helpful.

6

Uwe

16 May 2025

·

Stayed 2 nights

I guess you get what you pay for. Not very clean, pretty loud, and no food options close by. But the beds were comfy, so slept ok.

10

Verlena

14 May 2025

·

Stayed 2 nights

Convenient parking comfortable beds quiet clean. Professionalism of the staff. What i didn't like snack and soda machines only took cash.

4

Manuel

6 Apr 2025

·

Stayed 3 nights

No breakfast

4

Monica

11 Jul 2024

·

Stayed 1 night

Property offered breakfast on website and when we arrived we were informed there was oml coffee in the morning

10

Pablo

2 Dec 2023

·

Stayed 2 nights

It was a nice stay. Staff was nice and room was clean and comfortable. Bathroom a little dated and the paint of a couple of walls and all the entrance doors need to be painted and maintained, but those are just esthetic issues. Vending machines don’t take credit cards so being cash only is an inconvenience.

2

Partha

22 Sept 2023

·

Stayed 1 night

During booking it said breakfast included but in the morning the guy at the counter said they only provide coffee. Breakfast was discontinued after COVID but their listing still shows breakfast included. They should refund.

6

Christopher

10 Aug 2023

·

Stayed 2 nights

No continental breakfast! Update the listing. They said they haven't served breakfast since COVID.

10

Richard

29 Jun 2023

·

Stayed 1 night

I tried the coffee at the main entryway lobby because i was desperate. While i am happy that there was complimentary coffee for me, i was disappointed that it was cold and poor-tasting.

8

Oscar

9 Jan 2023

·

Stayed 19,362 nights

Very reasonably priced for a weekend. Comfortable bed. Nice shower. Nice hotel. They did advertise breakfast but then was told that they do not do breakfast anymore due to COVID.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9 $98	10 $97
11 $99	12 $96	13 $98	14 $97	15 $99	16	17
18 $98	19 $99	20 $98	21 $97	22 $100	23 $97	24 $100
25 $97	26 $95	27 $97	28 $97	29 $97	30 $98	31 $97

Su	Mo	Tu	We	Th	Fr	Sa
1 $97	2 $98	3 $97	4 $95	5 $97	6	7
8 $97	9 $97	10 $97	11 $97	12 $100	13 $98	14 $96
15 $97	16 $98	17 $97	18 $97	19 $98	20	21
22 $96	23 $97	24 $98	25 $97	26 $97	27 $96	28 $97
29 $98	30 $97

Red Roof Inn Knoxville Central – Papermill Road

Prices for Red Roof Inn Knoxville Central – Papermill Road

Monthly average prices

About this property

Location

Room options

Superior Room, 2 Double Beds

Room, 1 King Bed with Sofa Bed, Hearing Accessible

Room, 1 King Bed

Superior Room, 2 Double Beds, Accessible (Roll-In Shower)

Room, 1 King Bed, Mobility Accessible, Bathtub

Superior Room, 1 King Bed

Guest reviews of Red Roof Inn Knoxville Central – Papermill Road

Who stays here?

What guests think

Property policies

Check-in instructions

Security deposit

Good to know

Optional extras

FAQs about Red Roof Inn Knoxville Central – Papermill Road

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