Name: Microtel Inn & Suites by Wyndham Knoxville
Address: 309 North Peters Road, Knoxville West, Knoxville, Tennessee, United States of America, Knoxville, Knox County, US
Price range: US$75–US$314 per night
Rating: 5.5

What guests think

At Quality Inn & Suites, reviews describe a convenient stop with comfortable beds and quiet rooms for some travelers, but also frequent complaints about odors, mold, pests, and ongoing renovations that leave parts of the property dated and worn.

Location is widely praised for easy interstate access and many nearby restaurants. Room experiences vary: several note small or dated spaces, weak shower pressure and air-conditioning problems, while others report larger layouts or newly updated furnishings. Service impressions range from friendly and accommodating to unhelpful or slow, and breakfast is generally basic and limited, though waffles and a few better spreads are occasionally mentioned. Overall, expect a no-frills budget stay with convenience over polish.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

The property is under renovation with noticeable wear, and a few guests reported maintenance disruptions. Parking was described as ample; other facilities were not consistently mentioned.

Related guest reviews

8

James

29 Oct 2024

·

Stayed 1 night

Was under remodel construction

10

Renee

20 Apr 2023

·

Stayed 1 night

Hotel nice, convenient and very clean. More than ample parking.

4

Nancy

9 Jul 2024

·

Stayed 1 night

Very poor condition. Not updated. Not a good area. Parking lot dirty.

10

Joel

21 Jul 2024

·

Stayed 1 night

Hotel is being renovated and is mostly completed, carpet, paint, new beds etc with just a few things left like painting door jams. Bed was very comfortable and room was very clean. Breakfast was all carbs, but did have waffle machine and 3 juices. We will stay there again.

8

Maria

27 Aug 2024

·

Stayed 1 night

Property under renovation, no free breakfast

4

Tracy

29 Aug 2024

·

Stayed 1 night

No office so you checked in at a back hotel room. My room was dirty… hallway hot and noisy. Would not recommend this place to stay.

4

Alex

27 Aug 2025

·

Stayed 1 night

They are remodeling and it sure needs it.

8

Gary

19 May 2024

·

Stayed 2 nights

Needs a lot of updating

4

Linda

23 Mar 2024

·

Stayed 2 nights

I wasnt happy with the accommodations. The name of the hotel is incorrect, and they are in the middle of remodeling for a buy out so it was a bit crazy. Also it was raining 1 night we were there and water was heavily leaking into the room thru one of the recessed lights. The man at the desk came and saw it but nothing was done to fix it. I really wouldnt recommend.

8

Lawrence

3 Dec 2024

·

Stayed 6 nights

The property was undergoing extensive renovation, of which I was unaware. My room had a non-functioning toilet and bathroom faucet, but the staff was very nice and moved me to another room, which was very good. The cleaning staff was very nice.

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Cleanliness

Feedback is mixed, with multiple complaints about odors, mold, dust, and pests alongside reviews praising clean rooms and public areas. Housekeeping consistency appears to vary from very clean to poorly maintained.

Related guest reviews

4

Roger

12 Apr 2025

·

Stayed 1 night

AWFUL SMELL!!! Floors dirty!!! Breakfast slim choices. Clean sheets. Good shower. Staff friendly. Last minute reservation. Get what you pay for.

4

Chandra

20 Nov 2023

·

Stayed 2 nights

I was very disappointed with this hotel overall. There were ants in my bathroom crawling around constantly. I saw dead roaches in the stairwell. My shower was broken and it made it very difficult to use. I stay at Microtel with my family pretty frequently and this one was in very bad shape. I was embarrassed because I had booked my friends a room for a birthday celebration expecting the same quality from microtel that we are used to but this was absolutely not up to par.

2

Doug

1 Jan 2023

·

Stayed 1 night

This hotel room was filthy. Ants in the bathtub. Black sticky stuff splattered on the walls and doorframe in the room. Burn marks on the bathroom counter, dirty walls and filthy black tile floor in bathroom.

4

Scott

5 Jul 2025

·

Stayed 2 nights

Room was dirty, under the beds have not been cleaned in a while as lots of dust and dirty Kleenex under the beds..gross…sink did not work (it was removed) in the kitchenette. Air conditioner was in its last legs and made some loud noises going on and off. Lighting was poor. Breakfast was poor… boxed eggs were a strange consistency .

6

Eric

29 Aug 2025

·

Stayed 3 nights

Hotel is right by a bunch of food which is nice. The room was ok. The floors were dirty when we walked into the room. Had to ask them to clean twice before anyone came at the end of the day. Other than that it was ok.

10

Ken

8 Oct 2025

·

Stayed 1 night

The hotel was clean, the desk staff friendly and helpful

2

Ricardo

16 Jan 2024

·

Stayed 2 nights

They got roaches!

4

Anne

21 Sept 2025

·

Stayed 2 nights

Room was very small, bugs in our room huge cockroach this morning

4

Dakota

31 Jul 2023

·

Stayed 1 night

Bad odor in room. Black mold in bathroom. Breakfast was fair. Price was good.

4

Kate

12 Oct 2025

·

Stayed 3 nights

Rooms are somewhat updated. Skimpy towels in room, skimpy breakfast, rooms not fully clean, etc. Front desk staff was not friendly.

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AI-generated summary based on recent guest reviews

Rooms

Beds are generally comfortable, but many reviews mention small or dated rooms, weak shower pressure, and air-conditioning issues; a few note larger or newly refurbished spaces. Overall room quality varies a lot between stays.

Related guest reviews

8

Kenneth

3 Aug 2024

·

Stayed 1 night

My reservation was for a room with a king bed, but I was informed that the room with a king bed had an air conditioning problem, so they put me in a room with a double bed. Otherwise, the property was clean, convenient (close to the interstate), and in a quiet neighborhood.

4

Scott

5 Jul 2025

·

Stayed 2 nights

Room was dirty, under the beds have not been cleaned in a while as lots of dust and dirty Kleenex under the beds..gross…sink did not work (it was removed) in the kitchenette. Air conditioner was in its last legs and made some loud noises going on and off. Lighting was poor. Breakfast was poor… boxed eggs were a strange consistency .

6

Ken

13 Oct 2025

·

Stayed 2 nights

The water pressure needs to be increased. It's very low to the point that it becomes an inconvenience. The towels are also not great. Other than that everything was fine.

10

Stewart

20 Aug 2025

·

Stayed 1 night

A one night stay while on the road. Clean, comfortable room. Basic but.satisfactory breakfast. Many restaurants n the area.

6

April

22 May 2023

·

Stayed 3 nights

Breakfast was great, but my air conditioner was broken and it was too hot to even sleep, i left a day early because even when i brought this to the staff's attention nothing was done to fix the AC or move me to a different room

4

Anne

21 Sept 2025

·

Stayed 2 nights

Room was very small, bugs in our room huge cockroach this morning

6

Leah

13 Oct 2025

·

Stayed 2 nights

The bed was comfortable and the room was as depicted. The only complaint I have is that the room had a bit of a mildewy odor to it and it was pretty humid in the room.

6

Larry

25 May 2023

·

Stayed 1 night

Room was small and all rooms are the same size.

6

Ronad

12 Mar 2023

·

Stayed 5 nights

older hotel that room hadn't been painted in years. bathroom had mold and didn't have hand rails in tub. I had asked for a room with hand rails in bathroom but was told they didn't have any. I was staying there for a week. there was trash around outside. there was a phone but no clock or coffee in the room.

6

Chris

11 Jul 2024

·

Stayed 1 night

We reserved a room with a king bed. The AC was not working in that room so we got stuck with a room with a queen bed and did not reduce the rate. The toilet was running most of the time no matter how many times you giggled the handle. The bed was comfortable and it was quiet.

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Service

Service is inconsistent, ranging from friendly, accommodating staff to reports of rudeness, slow check-in, and unhelpful responses to issues. Experiences differ notably by time and staff member.

Related guest reviews

10

Andrew

23 May 2025

·

Stayed 1 night

Very clean property. Staff was very attentive.

4

Connor

27 Apr 2025

·

Stayed 1 night

Supposedly this location has been recently renovated and reopened one month ago. My room had two stink bugs. We had family staying at the same hotel in a separate room - their first room had bed bugs. Mild argument ensues with staff. Their second room had a stink bug as well.

4

Shannon

24 Jun 2024

·

Stayed 1 night

Despite the environment being clean, the shower was very low pressure and basically trickled out of the Showerhead, there was a second showerhead that did not work at all. Breakfast was only till 9 AM and there was no offer for any quick grab snacks other than coffee. The staff was extremely unhelpful and not hospital whatsoever. I also had asked for a later check out no more than an hour. They flat out, told me no, even if I offered to pay a little extra so I can have an extra hour there. I had ask if there was anything to do around the area and they told me no, I would have to drive an hour away to do something. As though there is no downtown area, which there is and could have recommended. Overall experience was two star, Cleanliness was fair and hospitality was a negative 5

10

Ken

8 Oct 2025

·

Stayed 1 night

The hotel was clean, the desk staff friendly and helpful

2

Franklin

8 Nov 2023

·

Stayed 1 night

Smelled like cigarette smoke inside the rooms. Rude front desk at night

2

Amanda

26 Apr 2024

·

Stayed 1 night

I have honestly never felt so unsafe at a hotel. Something was very sketchy. It took over an hour to be checked in and the man at the desk would not give me a room key to my room! I turned around and left.

10

Roy

16 Dec 2022

·

Stayed 1 night

Thank you Microtel for agreeing to canceling my reservation I messed up. I inadvertently put the wrong dates down and did not have a room when I got here last night. Reservation was for a month away. I made a new reservation quickly and proceeded to my room to try and change my original reservation. Hotels.com said the hotel would have to agree to cancel my reservation. Microtel agreed. Thank you.

10

Donald

28 Nov 2023

·

Stayed 1 night

Easy check-in and check-out. Friendly, courteous, professional staff.

6

Angela

28 Apr 2025

·

Stayed 1 night

Staff was not friendly upon checking in. Barely spoke to us. The 1st room had bedbugs. Staff denied. Got another room, however. It was fine. Bed was comfortable. Seemed clean. Won't be staying there again, though. Mostly because we were gaslit.

4

Kate

12 Oct 2025

·

Stayed 3 nights

Rooms are somewhat updated. Skimpy towels in room, skimpy breakfast, rooms not fully clean, etc. Front desk staff was not friendly.

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Location

Widely considered convenient, close to the interstate and near many restaurants and shops; several guests also found it quiet. A small number felt the area was less appealing.

Related guest reviews

8

Kenneth

3 Aug 2024

·

Stayed 1 night

My reservation was for a room with a king bed, but I was informed that the room with a king bed had an air conditioning problem, so they put me in a room with a double bed. Otherwise, the property was clean, convenient (close to the interstate), and in a quiet neighborhood.

6

Eric

29 Aug 2025

·

Stayed 3 nights

Hotel is right by a bunch of food which is nice. The room was ok. The floors were dirty when we walked into the room. Had to ask them to clean twice before anyone came at the end of the day. Other than that it was ok.

10

Deborah

6 Oct 2025

·

Stayed 1 night

GOOD LOCATION. CLEAN. OVERNIGHT STOP ON TRIP FROM FLORIDA TO OHIO.

6

Nikia

3 Aug 2025

·

Stayed 1 night

Very comfortable hotel. The breakfast was basic. The location had a good variety of restaurants and shops.

10

Stewart

20 Aug 2025

·

Stayed 1 night

A one night stay while on the road. Clean, comfortable room. Basic but.satisfactory breakfast. Many restaurants n the area.

10

Paul

28 Jun 2025

·

Stayed 1 night

We needed a quick place for one night! Great location, easy to get to, many food options nearby and just worked out!!

10

kathy

28 Apr 2025

·

Stayed 2 nights

Very clean! Friendly staff! Great location and easy to get to! Will definitely stay again next time I come and visit!!

6

Joe

10 Sept 2023

·

Stayed 1 night

Hotel is in an excellent location. Restaurants and bars all around. The room was mid. Stains on walls and window, toilet was off the base. Would probably stay there again if I had a clean room due to the location.

10

Jorge

1 May 2025

·

Stayed 3 nights

great location

10

Jan-Marie

26 May 2024

·

Stayed 3 nights

Convenient to everything. Quiet. Kind helpful staff

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AI-generated summary based on recent guest reviews

Dining

Breakfast is mostly basic and carb heavy with limited variety, though some guests liked the waffles and a few reported better spreads. At times, options were reduced during renovation or unavailable.

Related guest reviews

2

michAEL

7 Aug 2024

·

Stayed 1 night

Walls have marks and dents. Bathroom moldy and no water pressure. Free breakfast is a bagel with nothing to put on it and Coffee. Believe the review. The great reviews are fake.

4

Roger

12 Apr 2025

·

Stayed 1 night

AWFUL SMELL!!! Floors dirty!!! Breakfast slim choices. Clean sheets. Good shower. Staff friendly. Last minute reservation. Get what you pay for.

4

Scott

5 Jul 2025

·

Stayed 2 nights

Room was dirty, under the beds have not been cleaned in a while as lots of dust and dirty Kleenex under the beds..gross…sink did not work (it was removed) in the kitchenette. Air conditioner was in its last legs and made some loud noises going on and off. Lighting was poor. Breakfast was poor… boxed eggs were a strange consistency .

4

Gerhard

11 Aug 2024

·

Stayed 1 night

Breakfast consisted of pancakes and cereal. Excuse was renovation taking place soon, but more food could have easily been provided. We count on starting the day with a good meal when traveling. Photo was deceiving and this was a major disappointment.

6

Nikia

3 Aug 2025

·

Stayed 1 night

Very comfortable hotel. The breakfast was basic. The location had a good variety of restaurants and shops.

10

Stewart

20 Aug 2025

·

Stayed 1 night

A one night stay while on the road. Clean, comfortable room. Basic but.satisfactory breakfast. Many restaurants n the area.

10

Amanda

25 Jul 2024

·

Stayed 1 night

This place is a gem! The staff is so welcoming and kind! And the breakfast was the best we have ever had at a hotel! Multiple juice, coffee, and cereal options and fresh waffles! Yum!

10

Joel

21 Jul 2024

·

Stayed 1 night

Hotel is being renovated and is mostly completed, carpet, paint, new beds etc with just a few things left like painting door jams. Bed was very comfortable and room was very clean. Breakfast was all carbs, but did have waffle machine and 3 juices. We will stay there again.

8

Maria

24 May 2025

·

Stayed 1 night

This is an old building with new renovation. Very nice and beautiful rooms with new furniture. But there is a terrible smell of old age and dampness in the room because the air conditioning does not work when there are no tenants in the room, and the windows do not open. I had to sleep with the exhaust fan on all night to reduce this terrible smell a little. Yes, everything is painted and the furniture is new, but the building is old and smells terrible. Breakfast is super simple and cheap. I did not like it. The workers are not very friendly, although one of them gave me a quiet room away from the elevator. If I could open the window it would be perfect. But I am sensitive to smells and I can't stand the smell of old rooms. I think the price is high even taking into account the new renovation.

4

Kate

12 Oct 2025

·

Stayed 3 nights

Rooms are somewhat updated. Skimpy towels in room, skimpy breakfast, rooms not fully clean, etc. Front desk staff was not friendly.

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AI-generated summary based on recent guest reviews

Month	Average price
January	US$61
February	US$66
March	US$80
April	US$80
May	US$110
June	US$72
July	US$78
August	US$74
September	US$86
October	US$75
November	US$88
December	US$64

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16 $82	17 $86	18 $169	19 $188
20 $78	21 $78	22 $79	23 $85	24 $85	25 $286	26 $288
27 $75	28 $76	29 $75	30 $76

Su	Mo	Tu	We	Th	Fr	Sa
				1 $75	2 $196	3 $274
4 $76	5 $77	6 $76	7 $76	8 $76	9 $113	10 $115
11 $81	12 $80	13 $79	14 $80	15 $111	16 $127	17 $314
18 $114	19 $79	20 $84	21 $79	22 $84	23 $83	24 $81
25 $80	26 $82	27 $82	28 $79	29 $79	30 $246	31 $239

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Monthly average prices

About this property

Location

Room options

Double Accessible King Size Bed

Standard Single Room 1 King Bed

1 King Bed

Queen Room with Two Queen Beds

1 King Bed

2 Queen Beds

Double 1 King Bed

1 King Bed Accessible

Room 2 Queen Beds Kitchenette

1 Queen Bed Accessible

1 King Bed Accessible

Room 1 King Bed (Accesible)

King Room

Double Beds

Standard Room 1 King Bed

Standard 2 Queen Beds

2 Queen Beds

Standard Single King Bed

King Bed

Quadruple Queen Bed

Standard Double Room 2 Queen Beds

1 King Bed

Quadruple 2 Queen Beds

1 King Bed Accessible

Double King Bed

2 Queen Beds

Guest reviews

Who stays here?

What guests think

Property policies

Good to know

FAQs about Microtel Inn & Suites by Wyndham Knoxville

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